Hi All,
I have been using HTC one international unlocked version (purchased in the US and using in India) since April-2013. Also I have been using the samsung's car charger to charge my ONE without any issues. All was well till last week when i removed the phone from my car charger, and the phone was extremely hot (50+C /120+Fon gsam); i could hardly hold the phone. Since then, battery life is extremely bad. The battery which used to last for one full day with heavy usage now hardly gets me through 6-8 hrs with minimal usage. Also the battery gets very hot and the battery drain is very rapid when there is some network activity (voice calls or 3G). (Scared to keep it in my pocket or anywhere close to my body )
The same on airplane mode or without any network activity leaves the phone cold and the battery drain is negligible. feels like the phone has no issues.
Tried to factory reset (wipe cache), calibrate the battery, battery saver apps, powersaver mode.. nothing works... :crying:
Not sure if i have to get the battery replaced or the phone radios replaced.
Contacted the HTC service center in chennai, India, they asked me to change the battery and give it a shot. if that does not work then they asked me to changed the mother board and check They are not so sure if it can solve the problem. And since my phone is not under international warranty, every time the HTC service opens the phone, they charge 800INR and replacing the parts would incur additional cost.
Let me know what do i have to do?? Has anyone had the same or similar issue? Change the battery or motherboard or network module or ...??
Help plz... This is getting me worried. Such a beautiful phone and trying hard not to use to get me through the day at office.
Sounds like you've damaged the battery to me or shorted it somehow would send it away for repairs asap. If you don't want to do that then take it to phones repair shop and ask them to test it or download a battery testing app see what that says.
Sent from my HTC One using xda app-developers app
samja666 said:
Hi All,
I have been using HTC one international unlocked version (purchased in the US and using in India) since April-2013. Also I have been using the samsung's car charger to charge my ONE without any issues. All was well till last week when i removed the phone from my car charger, and the phone was extremely hot (50+C /120+Fon gsam); i could hardly hold the phone. Since then, battery life is extremely bad. The battery which used to last for one full day with heavy usage now hardly gets me through 6-8 hrs with minimal usage. Also the battery gets very hot and the battery drain is very rapid when there is some network activity (voice calls or 3G). (Scared to keep it in my pocket or anywhere close to my body )
The same on airplane mode or without any network activity leaves the phone cold and the battery drain is negligible. feels like the phone has no issues.
Tried to factory reset (wipe cache), calibrate the battery, battery saver apps, powersaver mode.. nothing works... :crying:
Not sure if i have to get the battery replaced or the phone radios replaced.
Contacted the HTC service center in chennai, India, they asked me to change the battery and give it a shot. if that does not work then they asked me to changed the mother board and check They are not so sure if it can solve the problem. And since my phone is not under international warranty, every time the HTC service opens the phone, they charge 800INR and replacing the parts would incur additional cost.
Let me know what do i have to do?? Has anyone had the same or similar issue? Change the battery or motherboard or network module or ...??
Help plz... This is getting me worried. Such a beautiful phone and trying hard not to use to get me through the day at office.
Click to expand...
Click to collapse
This exactly is the current status of my phone.. just that you bought in US, I got it from Singapore.. after reading your post im really scared whether it is an mobo issue.. I shoud give my phone to service centre by this week. and btw what you did to your phone after that?
Related
Hi all,
over the last 2 weeks i have noticed my diamond getting pretty damn hot on random occasions and really chewing through the battery, i have run task manager when this occurs but no process is shown using alot of CPU.
I have read alot of threads on here descibing similar symptoms, some are just people who have wifi on or using CPU intensive applications, this i expect. But a few other users have described symptoms similar to mine where they are not using the phone and nothing appears to be running.
I am getting the problem with both my original HTC battery and the 3rd party spare i brought.
From reading the board the only definite cure seems to be a hard reset.
What im really after is any suggestions you people may have that can help me determin the actual cause of the problem, for example is their any software that will log CPU usuage over time or other diagnostic ideas.
thanks for your time
checking email regularly?
rumpleforeskin said:
Hi all,
over the last 2 weeks i have noticed my diamond getting pretty damn hot on random occasions and really chewing through the battery, i have run task manager when this occurs but no process is shown using alot of CPU.
I have read alot of threads on here descibing similar symptoms, some are just people who have wifi on or using CPU intensive applications, this i expect. But a few other users have described symptoms similar to mine where they are not using the phone and nothing appears to be running.
I am getting the problem with both my original HTC battery and the 3rd party spare i brought.
From reading the board the only definite cure seems to be a hard reset.
What im really after is any suggestions you people may have that can help me determin the actual cause of the problem, for example is their any software that will log CPU usuage over time or other diagnostic ideas.
thanks for your time
Click to expand...
Click to collapse
Maybe you might wanna check if you have the automatic mail checking feature on? Because I noticed that whenever I let my phone automatically look for email quite regularly (i.e. every 5 or 10 mins) it drains more battery then when you set it to check email every 2 hours for instance. Well that's what has helped in my case...hope this helps...
I have looked at my mail settings and my mail checks every 2 hours, i have had it set to 2 hours since i had the device (6 months) but this rapid battery drain has only started occuring in the last 2 weeks.
In that time i have not installed any new software, so am at a loose end as to the cause of the trouble
Hello,
I did had the same symptom : worked really good for 6 months (battery lasted for 30h +-) and in one time, battery was sucked out in 8 ! I did buy a new one (900mah) and it did the same. The only solution I find was to buy the 1350mah (htc) one and from this moment it last more than 2 days without any problem.
Also, I use G-light in place of the standard windows function and from this moment I really had a difference (from BatLog I went from 142mah to 123mah).
Hope it help (yeah I know: buying a bigger battery is not fun but for a device at this price, it's not so much...)
costp said:
Hello,
I did had the same symptom : worked really good for 6 months (battery lasted for 30h +-) and in one time, battery was sucked out in 8 ! I did buy a new one (900mah) and it did the same. The only solution I find was to buy the 1350mah (htc) one and from this moment it last more than 2 days without any problem.
Also, I use G-light in place of the standard windows function and from this moment I really had a difference (from BatLog I went from 142mah to 123mah).
Hope it help (yeah I know: buying a bigger battery is not fun but for a device at this price, it's not so much...)
Click to expand...
Click to collapse
thanks for the feedback, i will order a new battery and give it a try, at the least it will prove if the problem is hardware or software related.
today my phone still has 63% battery since i removed it from charge at 11pm last night. The fact that the problem is intermittent is making it very dificult to diagnose.
Today I noticed my wi-fi drains battery as hell, it was lie 60%+ of battery down in less than 40 minutes. In the past it was like 40% max. The PowerGuard's current meter did not show anything alarming. So the problem seems to be hardware.
Already backed up and hard resetted. The phone is under warranty and so is battery; sending it to service to get it fixed.
Or, I missed something and I can fix it?
Hey,
Yeah I'm currently experiencing the same problem.. I tired just about everything from battery fix cab, radios, to roms. I even got the orginal extended battery. The battery worked really well for like 2 weeks and then it started to drain really fast as well.. My cousin have the same phone as me HTC Diamond, and his battery is verry good.. It can last a whole day with heavy usage no problem. Where as my 1340MAH battery would only lask for 14hrs max with heavy usage, and when we switch the battery same stuff happens... His battery on my phone drains quickly and mine last long on his phone...
So I came to the conclusion that it's definitely a hardware issue.
For those without battery problem, how much usage do you get out of a battery and what kind of things do you do with the phone? I'm just trying to gauge how bad my batter is. It will last about 8-9 hours, but that's with hald of that time spent on the internet on either 3g or edge. I've only had the phone for about a week so it's hard for me to compare it to anything else.
other little things like disabling autobacklight and disabling 3G will help as well.
rgds
One of the things you might want to check is if your phone is constantly trying to switch from 2g to 3g or HSPDA. This constant searching for a "faster" signal can make the phone quite hot and drain the battery quite quickly.
I had it on my diamond when I used to live at my old place as it was right on the edge of a 2g/HSPDA and the phone was constantly trying to get a decent HSPDA signal. The battery would last maybe half a day if I was lucky. Since moving to a decent 3g area, the battery now lasts me a good 2 days on nomal usage. This is with the original battery.
jfran said:
other little things like disabling autobacklight and disabling 3G will help as well.
rgds
Click to expand...
Click to collapse
a good tip to save battery power which is something we all have to do, but i do not think its the cause of my new found rapid battery drain.
The last 6 moths i have been getting around a day to day and a half rom the the phone. now on random occasions ot will get real hot (like the gps/wifi is on or like the cpu is flat out) and the power goes in a few hours.
this is fine if its daytime and catch it but a few times its gone from 100% to 0% overnight and i have woken late for work.
Graffen said:
One of the things you might want to check is if your phone is constantly trying to switch from 2g to 3g or HSPDA. This constant searching for a "faster" signal can make the phone quite hot and drain the battery quite quickly.
I had it on my diamond when I used to live at my old place as it was right on the edge of a 2g/HSPDA and the phone was constantly trying to get a decent HSPDA signal. The battery would last maybe half a day if I was lucky. Since moving to a decent 3g area, the battery now lasts me a good 2 days on nomal usage. This is with the original battery.
Click to expand...
Click to collapse
interesting, i will leave the phone on 2G for the next few weeks and see if i experiance the rapid drain, maybe i am on the edge of a 2G 3G nexus, as i do get a fairly weak signal here (2 bars 3G and full bars 2G)
thanks for the suggestion
rumpleforeskin said:
interesting, i will leave the phone on 2G for the next few weeks and see if i experiance the rapid drain, maybe i am on the edge of a 2G 3G nexus, as i do get a fairly weak signal here (2 bars 3G and full bars 2G)
thanks for the suggestion
Click to expand...
Click to collapse
From you last sentance it does sound like it the 2g/3g switching that is cauing your problems.
i have this issue too.
my phone will drain ~5-7% every hour in standby. and when wifi is on it drains 2% every minute even staying on the home screen and me not doing anything on the phone.
from reading this thread, i can see that this is definitely not normal. looks like i'm headed for a dreaded hard reset...
Good day to all. At first sorry form my eanglish/
I have a same problem with diamond. It is overheating while charging at standby (battery temp. is about 50 C), and if it charges by USB, the battery temp is about 46 - 47 C. The phone's fly mode is switch on. HTC service couldn't answer me smth. But it says that same problem have 2 diamond from 1000, and only way to resolve problem is a change of mother board. in Russia it's about 250 euro.
And one more notice, which battery temp is 46 or 47 C, charging automaticaly switched off... Phone heating, but battery is not charging !!!
i've resolve problem...but don't know how i did it. I try to recharging stock acc. while 4 or 5 cicles, and today i have workable Diamond.
not discharge
not overheating
it's so strange, but it works
i have searched on the forum and found no one with the same symptoms that i am experiencing. i have had my kaiser for about a year now and have been happy for the most part with battery consumption. but about 2 weeks ago my battery started draining super fast when i'm talking on the phone. even with a bluetooth and the screen off. i don't remember changing any settings at all. for a 10 min phone conversation i can use 25% or more of my battery. i purchased a cheap extended battery a few months ago and i get the same results regardless of which battery i use. i purchased the phone with WM6.5 pro from PDACorner/ abusalza (ROM version: PC.Ultimate.V17 WWE)already installed. i really like the ROM and all the apps installed and i'm not reall excited about flashing a new ROM. any help will be greatly appreciated.
Could be that both batteries are bad.
My battery started to drain very quickly last June, so in Sept. I bought a new battery,( cheap one, on line ) worked great. I used both batteries back and forth to make sure that I always had a fully charged battery.
Last Dec. My phone started turning off for no reason, ( like the battery was dead ) so I stopped using the old battery and just used the " new one ". About a week later my phone went into a start up; reset loop. It would not boot without resetting. I figured the battery was old 3 months old, it couldn't be the battery. I tried everything else short of buying a new phone. Finally I went on line and bought another cheap battery. The phone has worked perfect ever since.
Moral of the story ? Don't discount the battery just because it still seems new. I got what I paid for from my $12 battery, a little over three months.
that all makes sense, but the battery only drains this fast when i'm on the phone. nothing else; wifi, movies, even gps drains as fast as using the phone...
Same issue here..
Strange thing is that when on the phone battery is draining very fast and most of the time the call is cut off. When I start the phone again I still have power and can work on my phone, when I try to make another phone call the phone cuts off in one second. I hear about to batteries, where is the other one and can I replace it?
Well if you have a custom rom on the phone the radio might need to be changed.
Very true, try running the stock radio for your device/carrier and see if you get the same results. For me personally I've noticed a difference in battery usage especially during calls depending on the radio. For me on AT&T in the US the original radio seems the best.
HI
My wife has my old Touch Diamond2. She complains that after charging it overnight, the battery shows as FULL, but within a few hours it is dsicharged.
1. Does the battery need replacing
2. How can I check to confirm it is the battery and not the charger/phone.
regards
Max
Try the battery saving tricks mentioned in this thread
Advanced Tricks for Saving Battery
Hope this helps you,
Senax
Thanks Senax for the nice link.. That is very nice thread to read and understand
thanks
I think the phone possibly has a hardware fault.
It strange, because if I take the simm out the phone keeps alomost full charge for the whole day!!
Not sure if its worth fixing.
mpathan said:
I think the phone possibly has a hardware fault.
It strange, because if I take the simm out the phone keeps alomost full charge for the whole day!!
Not sure if its worth fixing.
Click to expand...
Click to collapse
May be you can check what all kind of networks are working/used when SIM is in? Also make the network selection Manual instead of AUTO and see the difference.
thanks.
mpathan said:
HI
My wife has my old Touch Diamond2. She complains that after charging it overnight, the battery shows as FULL, but within a few hours it is dsicharged.
1. Does the battery need replacing
2. How can I check to confirm it is the battery and not the charger/phone.
regards
Max
Click to expand...
Click to collapse
I had the same problem...
recently I did two changes...
I Flashed the last radio
I Flashed the last Photon UX Room.
And then I fixed the battery problem...
why? I don´t know
lfallasm...
Thanks lfallasm and TD2IN
I dont want to flash the phone cos I have software (TomTOm) on the phone for which I no longer have the original CD to re-install. Also I have never flashed before.
I will try the network selection suggestion.
cheers
Network selection is already set to Manual.
I noticed something very STRANGE today.
I thought it maybe due to the signal in the new house we moved to, so I took the phone to work. Made one call and it went dead. Tried to start the phone, but battery to weak.
I took the sim out. started the phone without the sim and HEY PRESTO, battery is 75% full!!
Any ideas whats going on??
You should really flash it first, and if it fails you have a faulty phone. But flash it with HTC stock Rom, because you will lose waranty if you use anything else.
Its out of warranty. (My wife uses this phone now)
Would a FACTORY reset achieve the same as flashing with a HTC stock rom??
regards
FIXED.
The battery was faulty.
Apparently is had developed a slight "buldge" in the middle. Probably due to over heating.
Bought a new battery and all seems well.
£8 battery saved me buying a wildfire S for the wife.
Okay, so.. I have a Samsung Galaxy Exhibit II 4G.
I have it rooted with the root stock from this thread.
With that said, I've had this phone rooted for several months now. Since January or so. Over the course of that time, the phone has run without fault for months. Recently, I've had issues with my battery draining (as well as charging) far more quickly than it used to. I assumed this was an issue with the battery, because there was a slight bulge in it, so I bought a replacement battery that came yesterday. I charged it full (until the phone said it was 100%), from about 5% charge. It took the normal time (as the phone did when it was new) to charge, of just over 2 hours. It died almost completely about 2 1/2 hours later. Currently, I have my phone charging and it's at right around 90%, after just over an hour of charge from 20%. It used to take far longer to both charge, as well as die. What the Hell is going on?
Just a few notes:
This is not the result of heavy usage (for power drain). I say this because even as the phone was idle while I slept, it died on its own accord sometime throughout the night.
My bluetooth, WiFi, and GPS are almost always off, unless I'm using one of them for some purpose, and I haven't used any of those things since the new battery was installed.
There are no applications running in the background, aside from Facebook. I know this because I'm using Advanced Task Killer to kill everything, and it keeps showing Facebook as if it's opening itself for some reason. This is another issue I'm concerned with, so if anyone knows why or how to remedy this, I'd be appreciative of knowing. Otherwise I'm likely to just delete this unnecessary application.
This is not an issue where the phone is reading an incorrect charge over an extended period. It literally is dying and charging faster than normally.
When the phone is rebooted, whether it be through "Restart" (app from Google Play), via the phone Power key, or removal of the battery, the phone drops around 20% battery life when the restart is complete. The absolute reverse happens (it gains 20%) when restarting with the phone plugged into an AC charger.
Is it possible that this has something to do with the root being outdated, or maybe something updated and I'm unaware? I sincerely have no idea what's going on, as this is the first phone I've ever rooted before. I'm sorry for the long post, but I wanted to give as much information as possible.
It sounds like the battery you bought may be defective. Send it back and get a different one.
Yea sounds like you bought a defective battery. Where did you buy it from? Talk to them and see if they'll send a replacement or get another one from elsewhere
Sent from my Nexus 7 using xda app-developers app
HTC one overheating when making simple call or switching on 2g or 3g .it heats to such a extent that it is unable to hold it in hand .Dnt know whts wrong .Brought up from US no service center will repair it as its AT&T unlocked device..Plzzz help
kameshthakur said:
HTC one overheating when making simple call or switching on 2g or 3g .it heats to such a extent that it is unable to hold it in hand .Dnt know whts wrong .Brought up from US no service center will repair it as its AT&T unlocked device..Plzzz help
Click to expand...
Click to collapse
Do you have GSam battery stats? If so check to see what is using so much battery. If you don't have it I recommend getting it. An app is probably bugging out and keeping your phone awake.
Ajxx16 said:
Do you have GSam battery stats? If so check to see what is using so much battery. If you don't have it I recommend getting it. An app is probably bugging out and keeping your phone awake.
Click to expand...
Click to collapse
I have checked out batteryy stats via many application like greenify,gsm battery stats and other.i have tried and flashed many roms but still overheating problem .my phone is rooted .bt it is not s-off can that be the problem..!! i have changed my battery also via local shop but still same issue ..!!! dnt know wht to do..!!
kameshthakur said:
I have checked out batteryy stats via many application like greenify,gsm battery stats and other.i have tried and flashed many roms but still overheating problem .my phone is rooted .bt it is not s-off can that be the problem..!! i have changed my battery also via local shop but still same issue ..!!! dnt know wht to do..!!
Click to expand...
Click to collapse
Being s-on won't affect it. Perhaps they have you a bad battery, I'd bring it back to them.
Ajxx16 said:
Being s-on won't affect it. Perhaps they have you a bad battery, I'd bring it back to them.
Click to expand...
Click to collapse
I have checked both batteries original one also and the one changed by local vendor both displaying same problem of overheating.when i use phone in offline mode battery consumption goes normal and everything is fine.battery works well .but when i switch off aeroplane mode battery consumption become high and when going to a low signal strenghth area phone heats up too much.I can only use my phone to play music ,games not for calling or internet..!! Its under warranty as per AT&T in US but dont have anyone which can send and repair it there ..!!IIts just a piece of metal which i can use for gaming and watching movies and music..!!!
Maybe play around with some different radios. There has to be something eating up usage to cause that much heat and discharge.