[Q] HTC One frozen - black screen & not responding - One (M7) Q&A, Help & Troubleshooting

Hi guys,
So as the title states, I have an issue with my HTC One having frozen - before anything else, I understand that this is a developers forum, and although I have am still using the stock software and have not rooted my device, I'm hoping that some of you will be able to help me with this!
Yesterday at about 7pm, I opened the Gmail app, which froze, and tried to resolve this by opening the task manager to close the app, which subsequently froze, and then I tried pressing the power button twice to refresh the display - and this is how I am stuck on the black screen. In addition to this, no lights flash when holding the power button, and the device won't take a charge (the LED doesn't light up)
I quickly searched the net to find methods of trying to unfreeze the device - namely doing a soft reset for 30 seconds, a soft reset under a bright light (to overwhelm the sensor) for 30 seconds, holding the power button for 20 seconds, unplugged and plugged into the mains. It was also recommended to me to leave the phone on mains for 10 minutes, and then press the power, volume up and volume down buttons for 2 minutes - but this had no effect.
I have had the device for about 6 months, and this is the first time I've had any problem at all with it.
My options are to send it in for repair, or to leave it for a few days to drain any remaining charge, and then attempt to turn it back on.
I was hoping that some of you might be able to recommend any methods that I have not yet tried, or might be able to estimate roughly how long it will take for the device to drain?
I'm sorry if this post is mainly a repeat of what has been posted before, but in all of the cases that I found, people were still able to access the soft reset menus (of which I am unable)
Thank you for any help you can offer!

I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...

blackhawk_LA said:
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
Click to expand...
Click to collapse
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/

i have same problem but im running 4.4.2 and until now i can't fix it :crying:

MattHead93 said:
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
Click to expand...
Click to collapse
Since 3 days, so I'm still hoping that when the battery drains completely, it will turn off and then boot normally.
If it is a hardware problem, I hope that it will be hard enough to repair for the technical service to give me a new unit

blackhawk_LA said:
I have the same problem, but I was on a custo ROM (CM11).
Nothing that I have tried works, and I also hope the someone can tell us how to solve this...
Click to expand...
Click to collapse
MattHead93 said:
Oh no, that's not good! How long has your device been affected?
I suppose that the main problem is that the warranty is now void on yours? I can't imagine it being a cheap repair :/
Click to expand...
Click to collapse
Ehfida said:
i have same problem but im running 4.4.2 and until now i can't fix it :crying:
Click to expand...
Click to collapse
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?

clsA said:
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
Click to expand...
Click to collapse
Yeah, I tried doing that for 2 minutes (as advised by HTC Support) yesterday and Thursday - although I've not done anything with the phone today, as I'm hoping leaving it to discharge will have an effect!

Same here. 15seconds, 2 minutes, one hour... there's no hard reboot.
Also plugging ad unplugging, taking out the SIM card... anything happens.
My battery was nerly full so maybe it will take one week to discharge

clsA said:
Have you done a Hard Reboot of the phone by holding the power button + vol up/down for about 15 seconds ?
Click to expand...
Click to collapse
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:

Ehfida said:
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Click to expand...
Click to collapse
Whilst I'm unsure as the whether the device will have actually charged while frozen, if it has charged, it will probably take a long time to discharge.
Thankfully, mine was only on about 25% when it froze - so here's hoping I'll have a result by Monday...

MattHead93 said:
Yeah, I tried doing that for 2 minutes (as advised by HTC Support) yesterday and Thursday - although I've not done anything with the phone today, as I'm hoping leaving it to discharge will have an effect!
Click to expand...
Click to collapse
blackhawk_LA said:
Same here. 15seconds, 2 minutes, one hour... there's no hard reboot.
Also plugging ad unplugging, taking out the SIM card... anything happens.
My battery was nerly full so maybe it will take one week to discharge
Click to expand...
Click to collapse
Ehfida said:
yes i tried about 3 minutes and 2days in wall chargeing and nothing now im leave it to discharge hope to get led flash:good:
Click to expand...
Click to collapse
does the computer even recognize the phone when you plug it in ?
are you able to do a fastboot command ?

No, it doesn't. I have also tried installing a RUU but it's not possible. The phone seems to be completely dead. I hope it is just a deep coma from which it can be recovered.

clsA said:
does the computer even recognize the phone when you plug it in ?
are you able to do a fastboot command ?
Click to expand...
Click to collapse
no it dosn't yes i tried fastboot it say waiting for device

blackhawk_LA said:
No, it doesn't. I have also tried installing a RUU but it's not possible. The phone seems to be completely dead. I hope it is just a deep coma from which it can be recovered.
Click to expand...
Click to collapse
Sorry to here that ..are you going to try and get a warranted replacement ?

clsA said:
Sorry to here that ..are you going to try and get a warranted replacement ?
Click to expand...
Click to collapse
I will wait a few days to see if the battery drains and it can boot again. I don't even know if the phone is still on or off..

blackhawk_LA said:
I will wait a few days to see if the battery drains and it can boot again. I don't even know if the phone is still on or off..
Click to expand...
Click to collapse
That's the problem I'm having - I don't actually know if the device is on or off! It makes sense that if it's not responding in anyway, then the device is still on and frozen, or it could be the implication of a hardware fault, maybe blown motherboard or something.

Yes, and for me that would be an absolut mess, cause I had very important data stored on the phone...
And if you send the phone to repair they always make a factory reset and delete everything in your phone.

I had this issue on my One X and my fix was leaving it on the charger for about 6 hours and unplugging it and holding the power button for a full two minutes.
Sent from my One X using xda app-developers app

Thanks, but first I will try to leave the battery fully discharge. If I charge the phone and it doesn't work, then I will have to wait one week for it to drain completely again.

Hold it under a very bright light or point a flas hled to the sensor and hold power and volume down for a couple seconds

Related

Hard Brick?

Today my D3 rebooted unexpectedly. After the reboot, the phone didn't turn on, and I connected to energy to make sure that it wasn't a battery problem. When I connected it, it tried to boot, and I left it, but when I came back, the phone was fully dead. Doesn't turn on. The battery is OK, I put it on a Motorola Bravo, and it showed 60% charge. I have a Factory Programming Cable, and I connected it to the phone, but neither this way the phone did turn on.
I don't know what to do, it seems that is a hardware problem . When I put the battery, the phone heats a lot
Any ideas?
stereoactivo said:
Today my D3 rebooted unexpectedly. After the reboot, the phone didn't turn on, and I connected to energy to make sure that it wasn't a battery problem. When I connected it, it tried to boot, and I left it, but when I came back, the phone was fully dead. Doesn't turn on. The battery is OK, I put it on a Motorola Bravo, and it showed 60% charge. I have a Factory Programming Cable, and I connected it to the phone, but neither this way the phone did turn on.
I don't know what to do, it seems that is a hardware problem . When I put the battery, the phone heats a lot
Any ideas?
Click to expand...
Click to collapse
Wish I could be the one answering but I'm writing to chime in that the exact same thing happened to me today. Same thing re my battery. The only thing I'd add is that it did have trouble booting up for no reason 2 or 3 days ago, but I took out the battery, waited maybe 20 minutes, and she rebooted okay. I called Verizon, and wouldn't you know that I'm 3 days out of warranty. They wouldn't budge to let me get a replacement under warranty.
stereoactivo said:
Today my D3 rebooted unexpectedly. After the reboot, the phone didn't turn on, and I connected to energy to make sure that it wasn't a battery problem. When I connected it, it tried to boot, and I left it, but when I came back, the phone was fully dead. Doesn't turn on. The battery is OK, I put it on a Motorola Bravo, and it showed 60% charge. I have a Factory Programming Cable, and I connected it to the phone, but neither this way the phone did turn on.
I don't know what to do, it seems that is a hardware problem . When I put the battery, the phone heats a lot
Any ideas?
Click to expand...
Click to collapse
have U tried vol up+vol down+power on boot?
rebornsoul said:
have U tried vol up+vol down+power on boot?
Click to expand...
Click to collapse
Or x/m + power
DoubleYouPee said:
Or x/m + power
Click to expand...
Click to collapse
The volume key one yes, but not x/m.
I am having the same problem. How did it turn out for you? And what is the x/m ?
perdix1975 said:
I am having the same problem. How did it turn out for you? And what is the x/m ?
Click to expand...
Click to collapse
With the phone powered off, slide the keyboard open. Hold down "X" while powering on to access the boot menu. I can't recall what holding down the "M" key while powering on does, though...
perdix1975 said:
I am having the same problem. How did it turn out for you? And what is the x/m ?
Click to expand...
Click to collapse
Seems to be permanently bricked. Gone back to my old Imagio running Windows Mobile 6.5. Good phone, but slow for today's standards, outside of HTC Sense not finger-friendly and, of course, I don't have access to apps. Going to wait out my Vzw contract and then very likely get a SmartTalk account using an unlocked GSM phone.
The x/m refers to an alternative hard reset method. Hold down both of those keys along with the power button.

[Q] N1 suddenly dead

Hi,
I have a rooted N1 and has suddenly dead.
The device was fully charged and powered off after half an hour.
I pulled the baterry and tried any button combinations, tried to charge even through USB. The device doesn't boot up, it doesn't start and I can't see the google logo, the charging LED doesn't lights up either.
Is my mobile bricked?
How has the modible been working for months after flashing the ROM and stop working?
Thank you.
Maybe the phone bricked... Or something in the phone broke. Try the reset combination again and try leaving it out of battery or power cable for some minutes
Hope I helped
Sent from my MT11i
fedayn said:
Hi,
I have a rooted N1 and has suddenly dead.
The device was fully charged and powered off after half an hour.
I pulled the baterry and tried any button combinations, tried to charge even through USB. The device doesn't boot up, it doesn't start and I can't see the google logo, the charging LED doesn't lights up either.
Is my mobile bricked?
How has the modible been working for months after flashing the ROM and stop working?
Thank you.
Click to expand...
Click to collapse
Maybe you can try with a different battery? How old is your phone and have you had battery problems?
sphinxcs898 said:
Maybe you can try with a different battery? How old is your phone and have you had battery problems?
Click to expand...
Click to collapse
Hi,
The phone is roughly 4 years old and I haven't had any issue with its battery. In fact, I already have another phone and its battery lasts much less than the N1's. The battery was charged 30 minutes before the mobile dead.
I didn't know the mobile could get bricked even it works for so long time.
Thank you.
fedayn said:
Hi,
The phone is roughly 4 years old and I haven't had any issue with its battery. In fact, I already have another phone and its battery lasts much less than the N1's. The battery was charged 30 minutes before the mobile dead.
I didn't know the mobile could get bricked even it works for so long time.
Thank you.
Click to expand...
Click to collapse
You can try to see if your battery is still alive / if your phone's display is working . I found a thread where the guy did a lot of stuff to his phone to cause the problem. I presume your phone was not subjected to any damage recently?
http://forum.xda-developers.com/showthread.php?t=839431
Is your phone on by any chance and its just that the display is not working?
sphinxcs898 said:
You can try to see if your battery is still alive / if your phone's display is working . I found a thread where the guy did a lot of stuff to his phone to cause the problem. I presume your phone was not subjected to any damage recently?
http://forum.xda-developers.com/showthread.php?t=839431
Is your phone on by any chance and its just that the display is not working?
Click to expand...
Click to collapse
Thank you, I've already checked that post.
The device doesn't power on nor the charging LED lights. I haven't made any change (major nor minor) to the phone before it stopped working. No app installed in the las weeks, no SO upgrade, not a single change has been made.
Thank you again.
Only thing is try another battery like mentioned. It's electronic, sometimes it just die.
baseballfanz said:
Only thing is try another battery like mentioned. It's electronic, sometimes it just die.
Click to expand...
Click to collapse
It's hard to find other guy with the same phone model. It's clera that N1 was a bad business for Google.
I tried another battery and it worked out.
What I really can't understand how people say that my phone could be bricked if it doesn't boot up and the charging LED doesn¡t light, is that possible?, how could I unbrick my phone whether I can't boot it up?
I'm sorry about my ignorance in the mobile phone's world?

Dropped my One from a very small height - died completely

Hello,
I dropped my HTC One to a hard floor today, from height of less than 50cm (20").
The screen was on before the fall, battery was >90%, everything was working. After the fall, the screen was off, led off, nothing happening from any buttons.
I have tried long-pressing powerbutton, powerbutton+volume, no effect.
I have tried charging, no effect. Even the charging led doesnt work.
I also tried powering it on under bright light (?), no effect.
I had my bootloader unlocked, CWM recovery and Android Revolution HD rom installed (http://forum.xda-developers.com/showthread.php?t=2183023)
The phone had Nillkin protective case (http://mobilemate.yetaa.com/htcdopod/nillkin-htc-one-m7-hard-protective-case.html). I can see no physical damage on the phone, not even a smallest scratch..
Any ideas, what can I try to get it working, before sending it for repair? (Let's hope it goes for warranty. I really don't think it should die for such a small impact..) All ideas welcome!
*EDIT* My phone was working for a second, but broke again. In repair now.
If you connect this to pc, and you press Power, pc can recognize it?
Guich said:
If you connect this to pc, and you press Power, pc can recognize it?
Click to expand...
Click to collapse
Thanks for your answer.
I can see no devices on my device manager, adb doesn't recognize any device, fastboot doesn't recognize any device. So nope..
tumik said:
Thanks for your answer.
I can see no devices on my device manager, adb doesn't recognize any device, fastboot doesn't recognize any device. So nope..
Click to expand...
Click to collapse
Did you longpress power when it was connected?
Because some people resolved this problem...
Why do i think that the battery moved inside so it turned of
Sent from my soon to be HTC One using xda premium
Guich said:
Did you longpress power when it was connected?
Because some people resolved this problem...
Click to expand...
Click to collapse
Yes, tried now pressing it for a minute, still no effect. Thanks for your answer.
mhoss48 said:
Why do i think that the battery moved inside so it turned of
Click to expand...
Click to collapse
Thanks for your answer. Might be, that's also the thing that first came to my mind.. Too bad I don't think there is a way to check for that.
Bad luck bro myne fropped from four feet touch wood no problem
Sent from my HTC One using xda app-developers app
Hey! I just put it in a charger again, and after a minute I suddenly noticed that the charging led light up! I tried pressing the power button, and it booted to bootloader!
I then went to fastboot -> Reboot, to get it to boot normally..
There was a sudden flash of the HTC logo (boot logo). Lasted less than half a second, then it died again.
Now it seems completely dead again..
Low battery
Guich said:
Low battery
Click to expand...
Click to collapse
Shouldn't be. I had it >90% when It first went dead..
Now it's on charger and doesn't show the charging light.
It also was on the charger the whole time, when I last got it to bootloader and when it died again.
tumik said:
Shouldn't be. I had it >90% when It first went dead..
Now it's on charger and doesn't show the charging light.
It also was on the charger the whole time, when I last got it to bootloader and when it died again.
Click to expand...
Click to collapse
Try to charge the phone for 1 hours...
Guich said:
Try to charge the phone for 1 hours...
Click to expand...
Click to collapse
Now charged for 1 hour without touching it.
Still nothing.. Even the charging led didn't light up at all.
tumik said:
Now charged for 1 hour without touching it.
Still nothing.. Even the charging led didn't light up at all.
Click to expand...
Click to collapse
HI
greetings
just my 2cents here
connect the phone to pc to usb 3 port (even usb 2 might do )
and try to boot into bootloader
and tell weather the phone boots, does the led flash or just vibrates or worst nothing happens
shrex said:
connect the phone to pc to usb 3 port (even usb 2 might do )
and try to boot into bootloader
and tell weather the phone boots, does the led flash or just vibrates or worst nothing happens
Click to expand...
Click to collapse
Hi, and thanks for your answer.
Tried both USB3 and USB2 ports. Can't get the phone to boot to bootloader. Nothing happens - no led, no vibration, nothing on the screen.
same situation
tumik said:
Hi, and thanks for your answer.
Tried both USB3 and USB2 ports. Can't get the phone to boot to bootloader. Nothing happens - no led, no vibration, nothing on the screen.
Click to expand...
Click to collapse
I'm having exact same problems except I did not even drop my phone, the screen and phone went dead as I was using it. I've been charging it for hours, no response from any lights or anything. I have tried pushing the buttons to force a reset to no avail. When I plug it into my computer it does not recognize it or even acknowledge that it's there.
Hey, my phone works again!
For the millionth time, I tried to start up my phone. No reaction.
Then I connected it to the charger, and the charging light came up.
I then pressed the power button... And it started! Now it works 100% normally, I have shut it down and rebooted and shaked and tilted and knocked it and removed charger and everything, it just keeps working 100% normally! And the battery was at 99% when I got it started.
I don't think the initial cause could be something (battery?) connected loosely, as it just started working all of sudden, and I cannot easily reproduce the error!?
Well, I'm glad it works now. And I'm glad I chose HTC One over GS4.. Self-repairing cellphones in 2013... What next?
Good, i'm happy that your one works fine!!
Enjoy with this!!
Sent from One with Tapa4 Beta
tumik said:
Hey, my phone works again!
For the millionth time, I tried to start up my phone. No reaction.
Then I connected it to the charger, and the charging light came up.
I then pressed the power button... And it started! Now it works 100% normally, I have shut it down and rebooted and shaked and tilted and knocked it and removed charger and everything, it just keeps working 100% normally! And the battery was at 99% when I got it started.
I don't think the initial cause could be something (battery?) connected loosely, as it just started working all of sudden, and I cannot easily reproduce the error!?
Well, I'm glad it works now. And I'm glad I chose HTC One over GS4.. Self-repairing cellphones in 2013... What next?
Click to expand...
Click to collapse
Any advice? Mine still having same problem
tugesius said:
Any advice? Mine still having same problem
Click to expand...
Click to collapse
Plug it into a pc hold down power button until phone boots..also try to hold power
Until it boots ...it will work just be persistent ...don't plug phone and turn it on after full charge...this is the cause
Sent from my HTC One using xda app-developers app
gemini002 said:
Plug it into a pc hold down power button until phone boots..also try to hold power
Until it boots ...it will work just be persistent ...don't plug phone and turn it on after full charge...this is the cause
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Tried both several times. My computer doesn't even recognize that I've plugged a device in...what would that indicate. Can't get adb to see device either

Stuck in eternal boot loop with stock settings

I have encountered a strange phenomenon on my HTC One. I woke up and forgot to charge my phone the previous night, so I went to charge it and after about ten minutes it kept turning on and off with the HTC "quietly brilliant" screen over and over again. There is no LED light to signify a charge, and I am able to get to the bootloader screen (I hope that is what it is called) by pressing the volume down but the phone restarts and won't let me click anything. It will only let me scroll down or up once so I can't get to the factory reset. I've tried many battery tricks such as holding both volume buttons and the power button for two minutes and nothing happened. I plugged it into my computer and the same thing happened.
I tried posting a video but the forum won't let me since I'm a new user!
Hoping someone can help me out! I just want to get my photos back more than anything.
Thanks!
esdlax said:
I have encountered a strange phenomenon on my HTC One. I woke up and forgot to charge my phone the previous night, so I went to charge it and after about ten minutes it kept turning on and off with the HTC "quietly brilliant" screen over and over again. There is no LED light to signify a charge, and I am able to get to the bootloader screen (I hope that is what it is called) by pressing the volume down but the phone restarts and won't let me click anything. It will only let me scroll down or up once so I can't get to the factory reset. I've tried many battery tricks such as holding both volume buttons and the power button for two minutes and nothing happened. I plugged it into my computer and the same thing happened.
I tried posting a video but the forum won't let me since I'm a new user!
Hoping someone can help me out! I just want to get my photos back more than anything.
Thanks!
Click to expand...
Click to collapse
Also, I have never rooted the phone or flashed a rom! Everything is stock.
Thanks!
esdlax said:
Also, I have never rooted the phone or flashed a rom! Everything is stock.
Thanks!
Click to expand...
Click to collapse
looks like the phone doesnt have enough battery to boot, shut it down and let it charge for 1-2 hours at least. If there is no led when charging, its probably because of a bad cable or charger. You can shut the phone down from bootloader: fastboot ---> power down.
alray said:
looks like the phone doesnt have enough battery to boot, shut it down and let it charge for 1-2 hours at least. If there is no led when charging, its probably because of a bad cable or charger. You can shut the phone down from bootloader: fastboot ---> power down.
Click to expand...
Click to collapse
Thanks for the quick response! I've switched out the charger to the original stock charger and I'm still having the same problem. The phone will automatically turn itself on after 10-20 mins and go into the boot loop. The other issue is I can't select anything from bootloader because it reboots again. I think the video would be helpful so I might go post on random parts of the forum to get 10 posts.
esdlax said:
Thanks for the quick response! I've switched out the charger to the original stock charger and I'm still having the same problem. The phone will automatically turn itself on after 10-20 mins and go into the boot loop. The other issue is I can't select anything from bootloader because it reboots again. I think the video would be helpful so I might go post on random parts of the forum to get 10 posts.
Click to expand...
Click to collapse
is the video on youtube?
alray said:
is the video on youtube?
Click to expand...
Click to collapse
Yes, I just sent it to you in a private message. And if anyone else wants it, I can send it to them.
Thanks
esdlax said:
Yes, I just sent it to you in a private message. And if anyone else wants it, I can send it to them.
Thanks
Click to expand...
Click to collapse
doesnt looks good mate. Maybe an hardware defect.
Just to be sure, you can power off the phone, if you do it reboots?
Maybe a problem with the power button or the battery...
Sounds to me like a knackered battery, unfortunately, that's one of the down sides of LiPo batteries, when they die they actually still contain 5% charge, if it drops below that, they are pretty much dead and cant really be charged properly again, ive learned this experience from flying radio controlled aircraft, basically, once the power starts dying, land it and charge it, if you push it right to the end, not only do you risk the chance of an expensive crash, but you have also just killed a £70 battery.
http://i817.photobucket.com/albums/zz96/seanie280672/DSC00170.jpg
Seanie280672 said:
Sounds to me like a knackered battery, unfortunately, that's one of the down sides of LiPo batteries, when they die they actually still contain 5% charge, if it drops below that, they are pretty much dead and cant really be charged properly again, ive learned this experience from flying radio controlled aircraft, basically, once the power starts dying, land it and charge it, if you push it right to the end, not only do you risk the chance of an expensive crash, but you have also just killed a £70 battery.
Click to expand...
Click to collapse
Oh man, that means I killed two batteries that day. I was flying my friend's quadcopter and the screen uses a lipo battery, which randomly died and now won't charge Yikes! You live and you learn. Is there anything I can do to "spark" the battery? Or more importantly any way to save my pictures? Thanks for all the replies!
esdlax said:
Oh man, that means I killed two batteries that day. I was flying my friend's quadcopter and the screen uses a lipo battery, which randomly died and now won't charge Yikes! You live and you learn. Is there anything I can do to "spark" the battery? Or more importantly any way to save my pictures? Thanks for all the replies!
Click to expand...
Click to collapse
I dont think you'll be able to backup anything with the phone stuck in this bootloop. Probably the battery can be replaced wihout loosing data on the phone.
alray said:
doesnt looks good mate. Maybe an hardware defect.
Just to be sure, you can power off the phone, if you do it reboots?
Maybe a problem with the power button or the battery...
Click to expand...
Click to collapse
I don't have a choice when the phone powers off, it randomly does it on its own when I'm in bootloader or if its just sitting there. I don't think its the power buttom because I can still press it, so its not jammed or anything. We have insurance on our phones so I can get a new one. I'm just looking to save the data at this point! Thanks for all your help so far!

My phone keep restarting and can't charge

My phone is very weird, It's suddenly restart when I receive a phone call. Before that my phone is running out of battery twice (under 5%). After that, it keep shutting down when I do something like turn on the camera or open some apps. It's only stable when I plug the charge cable. And I saw the battery from 5% to 97% after few seconds (really fast). And now it only can turn on about 2 second and going down. I still can access adb and flash mode. I've try flash my phone many time (5.0.2, 4.4.2 even 4.2.2). And it still can stay alive for about 2 seconds. Please help me solve this case. Thank you very much!
hacphongthan said:
My phone is very weird, It's suddenly restart when I receive a phone call. Before that my phone is running out of battery twice (under 5%). After that, it keep shutting down when I do something like turn on the camera or open some apps. It's only stable when I plug the charge cable. And I saw the battery from 5% to 97% after few seconds (really fast). And now it only can turn on about 2 second and going down. I still can access adb and flash mode. I've try flash my phone many time (5.0.2, 4.4.2 even 4.2.2). And it still can stay alive for about 2 seconds. Please help me solve this case. Thank you very much!
Click to expand...
Click to collapse
Read this; http://forum.xda-developers.com/xperia-z/help/hardware-fix-xperia-z-charging-booting-t2760911
langeveld024 said:
Read this; http://forum.xda-developers.com/xperia-z/help/hardware-fix-xperia-z-charging-booting-t2760911
Click to expand...
Click to collapse
thank you very much
it seem exactly what I need to do but let me guess, just fix that red cable right ?
hacphongthan said:
thank you very much
it seem exactly what I need to do but let me guess, just fix that red cable right ?
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I don't know bro, didn't do it myself.

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