Related
Does anyone know how to solve this issue? Since I've upgraded to 2.2, my contacts no longer show a name or picture when I'm receiving incoming calls. I've tried restoring my contacts through Google, Lookout, and tried factory reset several times but nothing seems to fix the issue.
All I get is the telephone number when receiving calls, even if I have the person on my contacts list with a picture. Please help! I did not have this issue in 1.6.
Thats odd. Im not experiencing that. The only thing I've seen thats worked for that (as I've seen a couple other people with the same issue) is to do a factory reset.
But you've already done that, so Im clueless.
Anyone?
Same happened to both Zio's on my acct, factory reset solved it.
TakashiMoto said:
Same happened to both Zio's on my acct, factory reset solved it.
Click to expand...
Click to collapse
i'm still having that problem. I factory reset my phone several times over as well, redid my sd card, and re-assigned the pics back the the proper contacts but still everytime I get a call from say my mother, instead of the pic I assigned to her number I get my girlfriends pic showing up for my mother and a friends pic for my girlfriend when she calls me. I got so fed up with trying to figure it out I just un-assigned all pics to my contacts all together.
I am having the same exact problem. No name or pic added to incoming calls. Mine does work on texts just fine tho. I have done a factory reset and a *228 to try to correct this to no avail. Any one have any ideas??
Same problem using active sync, gmail or touchdown contacts. Going back to the call log and the contacts will update the call log after 20 seconds or so.
You can always start from scratch. Factory Reset the phone then format your SD card. Take your SD out and update again. Probably best not to use any backup programs
Sent from my from my rooted 2.2 no bloat Zio using XDA App
Mattix724 said:
You can always start from scratch. Factory Reset the phone then format your SD card. Take your SD out and update again. Probably best not to use any backup programs
Sent from my from my rooted 2.2 no bloat Zio using XDA App
Click to expand...
Click to collapse
Please do not remove your SDcard. Just make sure it isnt mounted to your PC as a removable drive (via USB mode).
Read my sticky at the top of this section for correct upgrading instructions.
I updated without the SD installed with no issues.
Sent from my Zio using XDA Premium App
Hi Guys, new user long time lurker here.
Getting to the point, my HTC One was doing amazing until I woke up this morning. It is currently running ARHD 3.2, the stock google rom and I've been loving it. I was getting mms last night, woke up in the morning and I couldn't send or receive them. I have tried everything. I wiped it, flashed it again, wiped it, then (the weirder part) restored a backup of ARHD which was the tweaked Sense rom, I believe it was 12, and I still had the same problem. i've removed APN, added them, changed them, and still nothing. Any ideas? I've also changed my messaging apps, moved to Textra, and still nothing. Logically it seems as though something has been removed or edited in my phone that causes the block, but even a restore which was from 32 days ago still cannot send mms. I'm stumped. Also I have made sure my data was on and all that stuff.
Thanks guys, I appreciate anything you can help me with.
Someone posted what sounds like the exact same thing in the Android forums but this site won't let me paste the link. Carrier is AT&T and they were stumped.
Sent from my HTC One using Tapatalk 4
Call your service provider and ask them about it. Or test another phone that's on the same tower, if capable.
Sent from my HTC One using XDA Premium 4 mobile app
bbinder said:
Someone posted what sounds like the exact same thing in the Android forums but this site won't let me paste the link. Carrier is AT&T and they were stumped.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I guess ill try my parents phone. If nothing changes I'll call the provider tomorrow.
EDIT: it seems to be a tower issue since my mothers phone can't send MMS either. It's strange because it had the same problem at work, but that was only ten miles away. But in a city area. Quite frustrating.
This is the thread. Sounds similar no?
Sent from my HTC One using Tapatalk 4
bbinder said:
This is the thread. Sounds similar no?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Sounds similar. I have absolutely no other issues it's just mms. internet is fine, everything is a ok.
Exact same problem with my unlocked htc one since last night. Was in multiple group chats and all of a sudden I couldn't send or receive any mms messages to or from the groups. Problem is persisting this morning. I'm in the NYC area and wondering if there are network issues. Where are you located?
NextNexus said:
Exact same problem with my unlocked htc one since last night. Was in multiple group chats and all of a sudden I couldn't send or receive any mms messages to or from the groups. Problem is persisting this morning. I'm in the NYC area and wondering if there are network issues. Where are you located?
Click to expand...
Click to collapse
Lower bergen county, near Newark Nj. seems to be trend happening here!
I've been on the phone with support for awhile now, nothing has changed on my phone, they said they reset my network when I turned it off like twice, now I can receive them but not send them.
Late update, but this happened to both my phone (Trickdroid 9) and my girl's (stock, unrooted) that night. Working now, but it was annoying as all hell.
New issue. I can now send and receive pictures! awesome! Bad news: while I am connected to wifi, I do not have anything other than minimum service, so I can only text and call! I understand that the wifi is being used, but I can't send or receive mms for example if i'm on a wifi network. is it as simple as fixing an APN? or changing it? Anything possible? Searching only gets me people who want to turn of LTE with wifi so I'm stumped!
I can usually troubleshoot problems I have with my phone, but this one is just crazy.
I'm going a little nuts here, I have an AT&T HTC One that I converted to a GPE phone, and for some reason, half of the photos I try to send via MMS appear on the other end with this message and no photo: one or more of the message components have been deleted by mms adaptation. either the message was too large or the components were unsuitable for your handset.
This usually only happens if the photo is large, but doesn't happen if I use the stock messaging app. I'm currently using hangouts, but has been reproduced on textra. I've swapped the Sim with my father's stock sense HTC one (4.2.2), and the photos send fine.
I literally have no idea what the problem is, or how to fix it, I've screwed around with APN settings, uninstalled and reinstalled hangouts. I'm at wits end, and my only guess is that there is something at the OS level that is problematic, something weird about hangouts on the GPE phone, or something on AT$T's end that doesn't like my phone being a GPE variant (also, the APN settings on the GPE phone didn't have the option for MMS profiles? The sense one did, and was set to WAP 2.0, maybe this is the problem?)
Any help or insight would be appreciated. If you are on a GPE HTC One or a converted to GPE HTC One and would like to help me out, try sending this image via MMS to another person, and tell me if it was successful and what carrier you're on (I'm on AT&T):
http://organicspark.wpengine.netdna-cdn.com/wp-content/uploads/2011/02/Dates.jpg [1]
I just tried using a different GPE rom, and that didn't work either. I'm about to try a Sense rom and see what happens.
Thanks in advance!
If your using google hangouts for your SMS / MMS that wont work.
Im pretty sure hangouts does not support MMS at this time. I tried it on my nexus 5 and both messages came in blank to the other party. I had to email them the pics.
Ok so the reason this is urgent is because i purchased a 2nd hand HTC One off of Amazon and i seem to be having issues with it's mic during calls, if the issue can not be fixed by myself then i need to ask the seller for a refund ASAP.
Today i tried calling someone only for them to tell me they can not hear me during the call, i switched to speaker mode and everything was fine.
I assumed the bottom mic was faulty so i tried recording my voice with easy voice recorder and covered the top mic on the back, i was surprised to find that the bottom mic recorded my voice with no issues and it was ust as loud as my moto g which has zero problems with calls (the htc one was clearer).
I have done a search and it seems quite a few people have this issue but it's usually a busted mic, surely that can't be the case with mine or could it? I have tried cleaning it out with a toothbrush bristle.
It's fully stock unrooted and on android 4.4.3, i have done a factory reset 3 times already
fedor12 said:
Ok so the reason this is urgent is because i purchased a 2nd hand HTC One off of Amazon and i seem to be having issues with it's mic during calls, if the issue can not be fixed by myself then i need to ask the seller for a refund ASAP.
Today i tried calling someone only for them to tell me they can not hear me during the call, i switched to speaker mode and everything was fine.
I assumed the bottom mic was faulty so i tried recording my voice with easy voice recorder and covered the top mic on the back, i was surprised to find that the bottom mic recorded my voice with no issues and it was ust as loud as my moto g which has zero problems with calls (the htc one was clearer).
I have done a search and it seems quite a few people have this issue but it's usually a busted mic, surely that can't be the case with mine or could it? I have tried cleaning it out with a toothbrush bristle.
It's fully stock unrooted and on android 4.4.3, i have done a factory reset 3 times already
Click to expand...
Click to collapse
Try this >> http://forum.xda-developers.com/showpost.php?p=57466266&postcount=13
clsA said:
Try this >> http://forum.xda-developers.com/showpost.php?p=57466266&postcount=13
Click to expand...
Click to collapse
I just tried it and i think it made a difference, it's too late/early here to call anyone so i tried calling my moto g and while i can hear my voice on my moto g it is still very quite and muffled if i hold it normally next to my ear, if i speak right in front of the bottom mic it picks up sound loud and good.
Anything else i can try now other than having to return the phone back to the seller? Reviews say the call quality is great but right now my moto g is at least 5x better call quality wise
Sent from my HTC One using XDA Free mobile app
Anyone? I keep trying to test it's bottom microphone by recording my voice and it seems to work perfectly and i actually noticed it works a lot better (louder and clearer) than my moto g after i cleaned the mic out with a toothbrush but it's still not working properly in calls
Sent from my XT1032 using XDA Free mobile app
i have the same problem and i found that the mic works great except in a call...
facebook voice msg, whatsapp voice msg even the test on microphone *#*#4343*#$* or whatver numbers are
the only problem is in a call i tried everything... and nothing seems to work
and yes hands free works good, speaker mode good
the only thing i cant try it turning off the voice privacy setting in call because mine dont have that option
im using htc one m7 android 4.4.3 software number 6.07.1540 htc sense 6
everything seems to be up to date
i even downloader a room from HTC officialwebsite to update it
if there are some news please tell use
i hope some simple update can fix this
and sorry for my bad english
Dhamour said:
i have the same problem and i found that the mic works great except in a call...
facebook voice msg, whatsapp voice msg even the test on microphone *#*#4343*#$* or whatver numbers are
the only problem is in a call i tried everything... and nothing seems to work
and yes hands free works good, speaker mode good
the only thing i cant try it turning off the voice privacy setting in call because mine dont have that option
im using htc one m7 android 4.4.3 software number 6.07.1540 htc sense 6
everything seems to be up to date
i even downloader a room from HTC officialwebsite to update it
if there are some news please tell use
i hope some simple update can fix this
and sorry for my bad english
Click to expand...
Click to collapse
Had you searched you would know that it was a common issue and there is a fix that HTC pushed out.
zelendel said:
Had you searched you would know that it was a common issue and there is a fix that HTC pushed out.
Click to expand...
Click to collapse
When did they push it out? I'm running the latest software according to my phone and the issue persists. I didn't think to try calling before updating from 4.3 Jellybean so no idea if it's just an issue with the latest software or a deeper issue with the phone
Sent from my XT1032 using XDA Free mobile app
Dhamour said:
i have the same problem and i found that the mic works great except in a call...
facebook voice msg, whatsapp voice msg even the test on microphone *#*#4343*#$* or whatver numbers are
the only problem is in a call i tried everything... and nothing seems to work
and yes hands free works good, speaker mode good
the only thing i cant try it turning off the voice privacy setting in call because mine dont have that option
im using htc one m7 android 4.4.3 software number 6.07.1540 htc sense 6
everything seems to be up to date
i even downloader a room from HTC officialwebsite to update it
if there are some news please tell use
i hope some simple update can fix this
and sorry for my bad english
Click to expand...
Click to collapse
I spoke to HTC and they made me run the mic diagnostic test and they told me it's unlikely a hardware issue as it works fine in other scenarios (like you my mic works everywhere but in calls).
It's shocking that HTC would allow their software to cripple the phone's call quality, I'm on 4.4.3 software number 6.16.61.8 and my phone is saying I'm already running the latest update. I'm not sure how long this version has been out and why HTC haven't fixed it yet, they were my favourite phone manufacturer (started off my smartphone experience on htc phones) but after owning the One I'm not sure if i can say that they are anymore.
Sent from my XT1032 using XDA Free mobile app
Did you guys even bother searching the forum? This has been covered tons of times.
As for your device saying it is up to date, that depends on the carrier. Not all carriers push updates as fast as others.
zelendel said:
Did you guys even bother searching the forum? This has been covered tons of times.
As for your device saying it is up to date, that depends on the carrier. Not all carriers push updates as fast as others.
Click to expand...
Click to collapse
I searched this forum and many others and you're right, this topic has been covered hundreds if not thousands of times and the usual answer is get your phone replaced. If there is nothing physically wrong with the phone then a replacement will most likely not fix the issue either.
The other causes and fixes i have seen are dusty mic-already cleaned them, factory reset-done more than once, blow in sim tray-done, turn off voice privacy - don't even have that option, root then tweak build prop-dont want to risk losing the warranty plus i can't imagine HTC forcing their customers to root their phone in order to be heard on the phone.
People have been reporting the issue as early as a year or so ago, surely software updates should have fixed it by now? You've got a point with carriers not pushing updates as fast as others so let me know what version the fix is in so i know if it's later/earlier than the one i have. If you know of a method i haven't yet seen then please let me know or just send me a link to that thread, thanks.
Sent from my XT1032 using XDA Free mobile app
fedor12 said:
I searched this forum and many others and you're right, this topic has been covered hundreds if not thousands of times and the usual answer is get your phone replaced. If there is nothing physically wrong with the phone then a replacement will most likely not fix the issue either.
The other causes and fixes i have seen are dusty mic-already cleaned them, factory reset-done more than once, blow in sim tray-done, turn off voice privacy - don't even have that option, root then tweak build prop-dont want to risk losing the warranty plus i can't imagine HTC forcing their customers to root their phone in order to be heard on the phone.
People have been reporting the issue as early as a year or so ago, surely software updates should have fixed it by now? You've got a point with carriers not pushing updates as fast as others so let me know what version the fix is in so i know if it's later/earlier than the one i have. If you know of a method i haven't yet seen then please let me know or just send me a link to that thread, thanks.
Sent from my XT1032 using XDA Free mobile app
Click to expand...
Click to collapse
There was an issues as outlined here
http://forum.xda-developers.com/showpost.php?p=56516913&postcount=39
It only effects roms that run HTC sense. IT doesnt bother AOSP based roms.
zelendel said:
There was an issues as outlined here
http://forum.xda-developers.com/showpost.php?p=56516913&postcount=39
It only effects roms that run HTC sense. IT doesnt bother AOSP based roms.
Click to expand...
Click to collapse
I tried that method after i was advised to do so at the beginning of this thread, i didn't wipe cache/dalvik though so will try that now.
The OP's issue is a little different from mine, he couldn't hear other's as well as other's not being able to hear him, in my case however i can hear others perfectly but they can't hear me to well unless i point the botton mic right in front of my mouth and talk in to it. I suspect it's due to the noise cancellation being way too aggressive as covering the back mic helps a lot.
Any idea on the software number which HTC pushed out the fix with or is it on that same thread?
Sent from my XT1032 using XDA Free mobile app
fedor12 said:
I tried that method after i was advised to do so at the beginning of this thread, i didn't wipe cache/dalvik though so will try that now.
The OP's issue is a little different from mine, he couldn't hear other's as well as other's not being able to hear him, in my case however i can hear others perfectly but they can't hear me to well unless i point the botton mic right in front of my mouth and talk in to it. I suspect it's due to the noise cancellation being way too aggressive as covering the back mic helps a lot.
Any idea on the software number which HTC pushed out the fix with or is it on that same thread?
Sent from my XT1032 using XDA Free mobile app
Click to expand...
Click to collapse
I know it is o the last update HTC pushed less then a month ago. Check the development section. There should be a link to the newest update. I am not completely sure as I stopped using sense based roms years ago. So I never faced this issue.
zelendel said:
I know it is o the last update HTC pushed less then a month ago. Check the development section. There should be a link to the newest update. I am not completely sure as I stopped using sense based roms years ago. So I never faced this issue.
Click to expand...
Click to collapse
Thanks, i will have a look in there now.
If it's only come out less than a month ago then it's likely i don't have it yet as the phone is an EE one (i unlocked it with a code from ebay and using it with a different sim now).
Sent from my XT1032 using XDA Free mobile app
fedor12 said:
Thanks, i will have a look in there now.
If it's only come out less than a month ago then it's likely i don't have it yet as the phone is an EE one (i unlocked it with a code from ebay and using it with a different sim now).
Sent from my XT1032 using XDA Free mobile app
Click to expand...
Click to collapse
Ok yeah if that is the case the only way you will get updates is flashing them found here.
zelendel said:
Ok yeah if that is the case the only way you will get updates is flashing them found here.
Click to expand...
Click to collapse
I couldn't find that much in the dev section so i turned to Google and yeah like you said there is a known issue with calls which HTC promised to fix ASAP last month, however It seems that the issue reported is that the caller (calling from m7) can't hear the other party and the other party can't hear them which sound's different from my issue.
I found the version with the supposed fix and it's 6.10.531.10, my one is running on 6.16.61.8. I'm guessing mine is actually running an even later version? If that's the case then it sound's like I'm screwed
Sent from my XT1032 using XDA Free mobile app
fedor12 said:
I couldn't find that much in the dev section so i turned to Google and yeah like you said there is a known issue with calls which HTC promised to fix ASAP last month, however It seems that the issue reported is that the caller (calling from m7) can't hear the other party and the other party can't hear them which sound's different from my issue.
I found the version with the supposed fix and it's 6.10.531.10, my one is running on 6.16.61.8. I'm guessing mine is actually running an even later version? If that's the case then it sound's like I'm screwed
Sent from my XT1032 using XDA Free mobile app
Click to expand...
Click to collapse
Odd that your is newer then the official released build. Something sound really odd about that. Wish I could help more. I would try and see if anyone posted just the fix that was included. I know some had a files that could be flashed. You could always try running gpe and see if that fixes it. But you will lose sense
zelendel said:
Odd that your is newer then the official released build. Something sound really odd about that. Wish I could help more. I would try and see if anyone posted just the fix that was included. I know some had a files that could be flashed. You could always try running gpe and see if that fixes it. But you will lose sense
Click to expand...
Click to collapse
I'm going to call HTC again tomorrow and ask them what the newest version available in UK is, they didn't ask for the software number when i called earlier they just told me to check if any later one is available to download.
I would love to run GPE on my One, i thought i would like the new version of sense (haven't had an HTC phone since my desire) but i really do prefer stock Google rom especially if sense will have issues like the one I'm having now but i don't want to risk losing my warranty or mess anything up especially at this stage, once I'm certain the hardware is 100% fine then i will probably unlock bootloader and flash a custom rom.
Sent from my XT1032 using XDA Free mobile app
I had the same problem that popped up three weeks ago along with many customers due to the before recent OTA upgrade
Tried to delete/erase cache/disable etc... Google frameworks services, and HTC speak services.
Tried factory reset a few times etc.... NOTHING I found as a solution online worked.
I waited for HTC second update for the OTA. Tried downloading it more than ten times.
Once after a factory reset, once after disabling google framework services, once after disabling htc services, once after disabling all, once in safe mode (disabling all apps),once after removing the last five apps i downloaded when the issue happened....nothing worked.
When I install the update, it goes to around 30% and a red exclamation point appears. the install stalls and it reboots with the old firmware and the problem stays (cant hear the caller, they cant hear me).
During install and stalling I pressed the power button and down volume, the error messages appeared:
HTCspeaklite.apk files are not recognized (or something like that). So the app is corrupted! and the installation files don't recognize it to update it. Installation stalls and reboots.
I searched for the stock htcspeaklite.apk zip file, rooted my phone and tried pushing it over the stock files.
When I booted the phone, it kept rebooting in a loop. Did not work!!
That's when what I had left: I erased everything and installed a custom rom (you can re install a stock rom if you prefer) on my phone.
Now everything works great except for the bluetooth pairing. So I may re install another rom soon.
Here's the stand alone fix posted by Venom Team > http://venomroms.com/venomhub-fix-no-sound-calls-htc-one-m7/
I am not receiving SMS messages at times. A lot of the times when I don't receive SMS is at night for some reason but happens in the afternoon too just not as often. I use to run CM 12.1 I thought that might have been the problem so I flashed 6.0 and the problem persist. I change APN, messaging app, another factory reset, not use WIFI, change sim card, turn off enhanced LTE and still nothing.... anyone know how to fix the problem? Oh yeah, I'm on tmobile network
I have the same issue but I dont think so it is nexus. At least from my point of view. The problem is missing, delayed, broken/mixed messages from iphone users. I contact ot tmobile regarding this issue. They check everything is they couldn't find if there is any issue. I want to tell you that this is a 2nd nexus 6 i have. Problem seems to exist from iphone users. My friend when she text other people some of them aren't receiving some of her messages and she has Iphone 6s plus. She is the only one i have issue to receive messages or messages are delayed and mixed.
I don't seem to have a problem with iPhone users mostly android users especially note 4 users
buzzzy14 said:
I am not receiving SMS messages at times. A lot of the times when I don't receive SMS is at night for some reason but happens in the afternoon too just not as often. I use to run CM 12.1 I thought that might have been the problem so I flashed 6.0 and the problem persist. I change APN, messaging app, another factory reset, not use WIFI, change sim card, turn off enhanced LTE and still nothing.... anyone know how to fix the problem? Oh yeah, I'm on tmobile network
Click to expand...
Click to collapse
I had the same issue. I use hangouts for SMS now. I corrected my apn and deleted all others. Now I have no problems
Sent from my Nexus 6 using XDA Free mobile app
donnyp1 said:
I had the same issue. I use hangouts for SMS now. I corrected my apn and deleted all others. Now I have no problems
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I tried it. Even I tried textra and still using which didn't resolve the issue. I have problem to receive delayed/broken messages only from one person and that person has iphone 6 and it is on tmobile network. It is getting worse for her when she turn on imessage function.