Touchless controls issues - Moto X Q&A

1. When I say "find my phone" it returns a Google search for "find my phone" instead of starting the alarm. This happens about 80% of the time.
2. I have disabled the ability to make touchless calls, and I have told it to ask for permission before calling, and still it will make calls without permission. I think it is because it calls through a Google search instead of the dialer.
3. The phone is easy to wake up with "ok Google now", and the first command is almost always recognised but when I say "ok Google now" for a second command it doesn't respond unless I'm very close to the phone and say it very loud.
Am I the only one with these issues?

bgstcola said:
1. When I say "find my phone" it returns a Google search for "find my phone" instead of starting the alarm. This happens about 80% of the time.
Click to expand...
Click to collapse
Is Google Now enabled? Are location services enabled?
bgstcola said:
2. I have disabled the ability to make touchless calls, and I have told it to ask for permission before calling, and still it will make calls without permission. I think it is because it calls through a Google search instead of the dialer.
Click to expand...
Click to collapse
Go to Touchless Controls->Commands While Locked->and uncheck Place calls and check voicemail without having to unlock phone.
Also go to Confirm before calling and select always ask before placing a call.
bgstcola said:
Am I the only one with these issues?
Click to expand...
Click to collapse
It is not flawless but it works pretty good for me.

I've tried both with and without Google now. Location services are enabled.
I've already unchecked place calls and check voicemail and I've enabled always ask before placing a call. But I can still make touchless calls!?

bgstcola said:
I've tried both with and without Google now. Location services are enabled.
Click to expand...
Click to collapse
You need to have Google Now on to set things like reminders, but I just tested it and with Google Now off Find My Phone worked fine.
Find My Phone only was enabled in the most recent update v.4.2.02.1. I would uninstall the Touchless Controls app and then download it from the Playstore and reinstall it.

I've now tried reinstalling with the same results.
Maybe it's because my English isn't good enough? Maybe if it can't immediately understand what I'm saying it will instead connect to the Google servers for a better speech recognition? It would explain why it returns a search for "find my phone" and why it bypasses the call permissions in the touchless controls settings (it places the call through Google now instead of the touchless controls app) .

bgstcola said:
I've now tried reinstalling with the same results.
Maybe it's because my English isn't good enough? Maybe if it can't immediately understand what I'm saying it will instead connect to the Google servers for a better speech recognition? It would explain why it returns a search for "find my phone" and why it bypasses the call permissions in the touchless controls settings (it places the call through Google now instead of the touchless controls app) .
Click to expand...
Click to collapse
But it is correctly interpreting you saying find my phone. I would call Motorola.

Yes it is, but that could be because Google's servers have better speak recognition than the phone. Have you never tried that it did a google search instead of executing a command?

bgstcola said:
Yes it is, but that could be because Google's servers have better speak recognition than the phone. Have you never tried that it did a google search instead of executing a command?
Click to expand...
Click to collapse
It just that twice to me yesterday when it hadn't done that before.

Okay it seems like there's nothing wrong with my phone then. Thanks.

Jayanthy said:
Try re-installing Touchless Controls App
Click to expand...
Click to collapse
Absolutely this should be done anytime anyone is having problems with an app.

I did reinstall it already. No change.

bgstcola said:
I did reinstall it already. No change.
Click to expand...
Click to collapse
Then next I would try factory reset. If that doesn't work, call Motorola.

Related

[Q] Always Listening Google Now or S Voice a la Moto X?

Does the S5 do the Always Listening with the screen off like the Moto X?
As in, while the screen is off you can say 'OK Google Now' or 'Hi, Galaxy' and get S Voice or Google Now to open?
Thanks!
brazilian812 said:
Does the S5 do the Always Listening with the screen off like the Moto X?
As in, while the screen is off you can say 'OK Google Now' or 'Hi, Galaxy' and get S Voice or Google Now to open?
Thanks!
Click to expand...
Click to collapse
Don't think so, unless there's another setting. Just tried on my S5 and Google only works if you in the homescreen, not sure about S Voice.
surf1 said:
Don't think so, unless there's another setting. Just tried on my S5 and Google only works if you in the homescreen, not sure about S Voice.
Click to expand...
Click to collapse
Dang. There might be a setting for S Voice to turn on Hotword Detection maybe?
Even if only S Voice works, there are apps to replace it with Google Now which would be fine by me!
From what I can tell from messing around with the S5, the "OK Google" hotword only works when you have the Google search bar on your homescreen. You take that bar off and it stops working. Other than that, I haven't been able to find any setting to enable it while the screen is off or without the google bar, unfortunately.
According to this article you can use S Voice with the screen off, it's not working for me though. Anyone else get it to work?
"Use S Voice Without Touching the Galaxy S5
Samsung includes S Voice on the Galaxy S5 as a Siri competitor that can perform many actions. Normally you double tap the home button to access this S Voice, but you can set it up to respond to a command even when the display is off.
Open S Voice – Tap on the Settings icon in the upper right -> Choose Settings -> Voice Wakeup On -> tap on Voice Wakeup to set the wake up command."
http://www.gottabemobile.com/2014/04/11/galaxy-s5-tips-tricks-hidden-features/
miketunes said:
According to this article you can use S Voice with the screen off, it's not working for me though. Anyone else get it to work?
"Use S Voice Without Touching the Galaxy S5
Samsung includes S Voice on the Galaxy S5 as a Siri competitor that can perform many actions. Normally you double tap the home button to access this S Voice, but you can set it up to respond to a command even when the display is off.
Open S Voice – Tap on the Settings icon in the upper right -> Choose Settings -> Voice Wakeup On -> tap on Voice Wakeup to set the wake up command."
http://www.gottabemobile.com/2014/04/11/galaxy-s5-tips-tricks-hidden-features/
Click to expand...
Click to collapse
Dang, that sucks. Are you saying 'Hi Galaxy"?
brazilian812 said:
Dang, that sucks. Are you saying 'Hi Galaxy"?
Click to expand...
Click to collapse
Yeah, it let me customize the phrase - so it seems like it should work. I couldn't even get it to work with the screen on though, so I'm wondering if I'm not doing something quite right.
miketunes said:
Yeah, it let me customize the phrase - so it seems like it should work. I couldn't even get it to work with the screen on though, so I'm wondering if I'm not doing something quite right.
Click to expand...
Click to collapse
Dont think so. Seems to be several people so far. Which model do you have? Mine is the SMG900I (Asia)
gjlamb said:
Dont think so. Seems to be several people so far. Which model do you have? Mine is the SMG900I (Asia)
Click to expand...
Click to collapse
I have the AT&T varianT and no luck unless I'm inside the s voice app (having double clicked the get in)

S Voice > Google on Note 4

I've used S Voice and Google for 4 days each and in my opinion S Voice is the clear winner. Here's my top 5:
1) S Voice has very reliable always-on service whereas Google occasionally will glitch and stop responding to the wake up command until I reboot the Note 4.
2) S Voice accepts way more commands.
3) S Voice can perform functions and execute them instead of just bringing you to them. For example if you say "wake me up at 6:30AM" it will set the alarm for you, whereas Google brings up the page and you have to click "set alarm."
4) S Voice has a funny AI. You can say "Will you marry me?" and it will reply with "I would make a terrible spouse" or say "yeah baby" and it will respond with "I'm not your baby." Funny stuff.
5) S Voice has more secure always-on service because it allows you to pick the wake command so you can make your command,"I like pie" and it will work, whereas Google currently only supports "OK Google" which everyone knows from the commercials, and if you want to set it to work even if your phone is locked, you want a wake command that people are less likely to know.
What have your experiences been thus far?
To be honest I haven't given S Voice a try yet. I was surprises than Google Now works because in Poland it had very little support, but now it let me set an alarm and everything, nice. But I can't set Google Now to wake the phone - for some reason the option for it is turned off, maybe S Voice will work like that.
The new pop-up window is nice too, any app will stay open and S-Voice just pops up and closes down. Makes more sense than opening up a whole new page. Quite accurate understanding English as well.
Oh, nice. Does it affect battery?
Nice to know they improved s voice. It used to be inferior to google voice on the note 3. I might give it a try again.
Rippley05 said:
Oh, nice. Does it affect battery?
Click to expand...
Click to collapse
Nope. I had S Voice a and Google Now always listening and had no noticable effect on battery life. I didn't really use'em but it did come handy at one or two occasions. I think it's efficient operation comes down to that extra chip both the SD805 and I think the Exynos variant has.
I love the S-voice and wanna use it all the time but I wish I can pull up the S-voice anytime with voice. I know it's easy double tapping the home button but Google can be pulled up anywhere with voice.
FuzzRaven said:
I love the S-voice and wanna use it all the time but I wish I can pull up the S-voice anytime with voice. I know it's easy double tapping the home button but Google can be pulled up anywhere with voice.
Click to expand...
Click to collapse
So can s-voice. It's in the settings. You can also turn on voice wake while locked.
For voice to wake. In my experience, it only halfway works to. Maybe it's because I use a custom command...but voice rarely wake it up.
Rippley05 said:
So can s-voice. It's in the settings. You can also turn on voice wake while locked.
Click to expand...
Click to collapse
Maybe I'm missing it but the only option I can find is waking it up with voice while locked (voice wake-up option) nothing for when the screen is on, even on the home screen. The only way to pull it up is by double tapping home button.
FuzzRaven said:
Maybe I'm missing it but the only option I can find is waking it up with voice while locked (voice wake-up option) nothing for when the screen is on, even on the home screen. The only way to pull it up is by double tapping home button.
Click to expand...
Click to collapse
Huh? Look at that picture I posted. Check that option, then say "hi galaxy" or whatever you set your command to be and it'll wake up. It doesn't work all that well when you use a custom command.
Here
Rippley05 said:
Here
Click to expand...
Click to collapse
Thanks for posting those photos and instructions! But I already have both enabled even before I came to this post and it still would NOT take voice commands when you have the screen on, as in not on the lockscreen (or as I found out, also when you're using any app) but when you're in the home screen. Both those options are only for use when you're on the lockscreen or when the phone is sleeping. Now that I think about it, maybe it's because of my use of Nova Prime that's hindering the S-Voice to be invoked on the main home screen though...
The thing that i don't like is even though svoice turns on when i say hi galaxy, i still have to push the mic button to say my command. Google voice doesnt so that
Patch7 said:
The thing that i don't like is even though svoice turns on when i say hi galaxy, i still have to push the mic button to say my command. Google voice doesnt so that
Click to expand...
Click to collapse
You don't need to push the mic button to issue your command. If you ran out of time to say your command, all you have to do is to say your wake up phrase again and it should accept your voice command then.
FuzzRaven said:
You don't need to push the mic button to issue your command. If you ran out of time to say your command, all you have to do is to say your wake up phrase again and it should accept your voice command then.
Click to expand...
Click to collapse
Thanks! That works great. Love it!!
I use svoice for making calls through by bluetooth headset. It works much much much better than google voice. Google voice is no more than a joke when you have non-english names, whereas svoice still does a great job. Another thing I love with SVoice is that it also utilizes the nicknames in your adress book. So you can use either the full name or the nickname.
This is very interesting. I must admit I completely ignored S-Voice when I bought the Note 4, as it wasn't brilliant on the Note 3. I also had got so used to Google's voice functions which did impress.
I just caught this thread and whoa! Samsung really have made some great changes to S-Voice on the Note 4 and I think I might actually start using it a bit more. So thanks for posting your observations
Samsung S-Voice command examples
...
I took the trouble to type out all the available S-Voice examples, along with a few added examples for UK or International users. I hope you find it useful.
...
apprentice said:
...
I took the trouble to type out all the available S-Voice examples, along with a few added examples for UK or International users. I hope you find it useful.
...
Click to expand...
Click to collapse
Awesome stuff! Thanks man. This confirms my suspicions that you cannot use s-voice to switch on mobile hotspot

[Q] Getting "OK Google" to work from any screen?

When I enable the "OK Google" voice command in the settings, there are usually options to enable the command from any screen, however that option is not present on my Z3c. Any ideas on how to get this to work?
Thanks
QUESTIONS DO NOT BELONG HERE.
That being said, what you ask of is there. go to google search settings, click on voice, go to ok google detection. from there, check from any screen box, and it'll have you repeat ok google 3 times to learn your voice. then on, it's from any screen.
Sorry about the question.
As I stated in the post, the option "from any screen" does not appear on my settings.
This is a picture of the screen I come to in the settings.
is it in English?
shipley231 said:
Sorry about the question.
As I stated in the post, the option "from any screen" does not appear on my settings.
This is a picture of the screen I come to in the settings.
Click to expand...
Click to collapse
reg-sux said:
is it in English?
Click to expand...
Click to collapse
Yes, it is.
Hi
You can try setting your phone language to US English and updating the Google Search app. It may appear then.
Alternatively you can download an app called OpenMic+ which may help...
I have the option on my phone and it works...problem is when you enable it the stock camera app sees it as an app that is using the mic all the time and it shows an error. there is currently no fix
ishaang said:
Hi
You can try setting your phone language to US English and updating the Google Search app. It may appear then.
Alternatively you can download an app called OpenMic+ which may help...
Click to expand...
Click to collapse
Turns out the app needed an update, figured the brand new phone would have the latest update!
Thanks
Just to note, even if the application is updated, if it has never been opened, it still wont offer the option to listen from any screen, unless you run the application at least once.

disable OK google listening

Ok I was able disable the OK google and it only listen when I press the mic icon. Now no matter what I do in the google app settings it's always listening. My only current option is to disable microphone permissions which isn't what I want since I can't press the mic icon and speak.
I had it setup on the note8 with android 9 to only listen when the mic icon is pressed. Got the note 9 did the same settings and it still responds when I say OK or hey google.
Currently have the microphone permissions disabled since my phone does NOT need to listen all the time. Is there a setting I am missing?
I had to remove the Google search widget to stop it from always listening. It is stupid that they removed the option to simply turn it off.
ChodaBoyUSA said:
I had to remove the Google search widget to stop it from always listening. It is stupid that they removed the option to simply turn it off.
Click to expand...
Click to collapse
Exactly. Disable the "Google" app improve the memory and battery usage, imo
Interesting, I disabled the Google app for about 30 minutes and could not use voice with chrome so turned it back on. The mic permissions are enabled but OK google is now disabled yet I can push the mic icon and use voice for searching again.
So its exactly how I want it but a very strange way to get there. I have no clue how this worked but it did.
Well after a restart and about 20 minutes it went back to listening.
That's odd - it's definitely off on mine, but I can't find where I deactivated it! I use Nova Launcher, and there is an option in the Settings under 'Gestures and Inputs' to disable 'OK Google hotword' - maybe that's how I did it? But 'OK Google' doesn't work anywhere on my Note 9 (did this to save battery and because I have a Google Home & Mini).
EDIT: And I do have the Google App installed.
Not sure what's going on. Google runs me around when I tired to ask them. I know exactly where the setting is and its disabled but still listens for the "OK google "
Personally I would love someone with influence to get attention to this but it seems a little hit or miss on setups so not sure. I have the mic disabled.
I did do a really stupid test if my device was listening and used let's say red flag words to see if anyone was listening. Ironically the words I used are related to an event happening in my city which was horrible timing on my part but semi proved to me no one heard it.
macgyver40 said:
Not sure what's going on. Google runs me around when I tired to ask them. I know exactly where the setting is and its disabled but still listens for the "OK google "
Personally I would love someone with influence to get attention to this but it seems a little hit or miss on setups so not sure. I have the mic disabled.
I did do a really stupid test if my device was listening and used let's say red flag words to see if anyone was listening. Ironically the words I used are related to an event happening in my city which was horrible timing on my part but semi proved to me no one heard it.
Click to expand...
Click to collapse
Early days.... maybe someone listened and now the search is on! Lol...
Also isnt it the same if I just turn off microphone assess under Settings >Apps> permissions? I just did and hey Google, or voice search etc all now dont respond....
william-johnson said:
Early days.... maybe someone listened and now the search is on! Lol...
Also isnt it the same if I just turn off microphone assess under Settings >Apps> permissions? I just did and hey Google, or voice search etc all now dont respond....
Click to expand...
Click to collapse
Yes that works. The only thing I don't want is it to disable voice in chrome app which this does.
The settings to disable OK Google are there but don't function and google themselves either don't understand what I am saying or don't want to admit the setting doesn't function as it should.
Kinsman-UK said:
That's odd - it's definitely off on mine, but I can't find where I deactivated it! I use Nova Launcher, and there is an option in the Settings under 'Gestures and Inputs' to disable 'OK Google hotword' - maybe that's how I did it? But 'OK Google' doesn't work anywhere on my Note 9 (did this to save battery and because I have a Google Home & Mini).
EDIT: And I do have the Google App installed.
Click to expand...
Click to collapse
macgyver40 said:
Ok I was able disable the OK google and it only listen when I press the mic icon. Now no matter what I do in the google app settings it's always listening. My only current option is to disable microphone permissions which isn't what I want since I can't press the mic icon and speak.
I had it setup on the note8 with android 9 to only listen when the mic icon is pressed. Got the note 9 did the same settings and it still responds when I say OK or hey google.
Currently have the microphone permissions disabled since my phone does NOT need to listen all the time. Is there a setting I am missing?
Click to expand...
Click to collapse
william-johnson said:
Early days.... maybe someone listened and now the search is on! Lol...
Also isnt it the same if I just turn off microphone assess under Settings >Apps> permissions? I just did and hey Google, or voice search etc all now dont respond....
Click to expand...
Click to collapse
Kinsman-UK said:
That's odd - it's definitely off on mine, but I can't find where I deactivated it! I use Nova Launcher, and there is an option in the Settings under 'Gestures and Inputs' to disable 'OK Google hotword' - maybe that's how I did it? But 'OK Google' doesn't work anywhere on my Note 9 (did this to save battery and because I have a Google Home & Mini).
EDIT: And I do have the Google App installed.
Click to expand...
Click to collapse
macgyver40 said:
Ok I was able disable the OK google and it only listen when I press the mic icon. Now no matter what I do in the google app settings it's always listening. My only current option is to disable microphone permissions which isn't what I want since I can't press the mic icon and speak.
I had it setup on the note8 with android 9 to only listen when the mic icon is pressed. Got the note 9 did the same settings and it still responds when I say OK or hey google.
Currently have the microphone permissions disabled since my phone does NOT need to listen all the time. Is there a setting I am missing?
Click to expand...
Click to collapse
william-johnson said:
Early days.... maybe someone listened and now the search is on! Lol...
Also isnt it the same if I just turn off microphone assess under Settings >Apps> permissions? I just did and hey Google, or voice search etc all now dont respond....
Click to expand...
Click to collapse
It's not easy to find the option to turn off the Google assistant, but it's there.
Settings > apps > (three dots menu) default apps > device assistance app
You'll want to change "device assistance app" to "none" and then "voice input" to "Google". The you should be all set.
To go a step further, you can disable the Google assistant from running at all on your device.
Google app > "more" (lower right hand corner) > settings > Google assistant > assistant
Then, at the bottom you should see "assistant devices" with "phone" listed. Select phone and then toggle Google assistant off.
This should do the trick.
Bober_is_a_troll said:
It's not easy to find the option to turn off the Google assistant, but it's there.
Settings > apps > (three dots menu) default apps > device assistance app
You'll want to change "device assistance app" to "none" and then "voice input" to "Google". The you should be all set.
To go a step further, you can disable the Google assistant from running at all on your device.
Google app > "more" (lower right hand corner) > settings > Google assistant > assistant
Then, at the bottom you should see "assistant devices" with "phone" listed. Select phone and then toggle Google assistant off.
This should do the trick.
Click to expand...
Click to collapse
I was able to do the first part of device assistant app to none. The voice input option doesn't allow me to pick just google option.
Either way this has solved my issue and is now working they I want it to. Going to try a restart and see if it persists unlike my previous attempt.
Thanks again for finding this.
I like having the search widget and be able to type or voice input my search if I don't know how to spell something. With all the news of companies admitting they listen and record voice stuff having my device always listening is very unsettling. I guess it's a little paranoid but I live in a bad part of my city and I really don't want to be red flag because I walked by a drug deal which happens all to often.
That's strange, because that exactly what it should do when you disable Voice Match, since it is said that's it's actually the "anywhere OK Google listening".
Try deleting your voice imprint on the same setting page too maybe.
I wonder why is working fine on my phone and not on others.
Nastrahl said:
That's strange, because that exactly what it should do when you disable Voice Match, since it is said that's it's actually the "anywhere OK Google listening".
Try deleting your voice imprint on the same setting page too maybe.
I wonder why is working fine on my phone and not on others.
Click to expand...
Click to collapse
I have no saved voice imprint saved. At least someone was able to find a work around that was a to do what I wanted.

Question Keyboard and voice typing issues on Android 12

I upgraded the S21 ultra to Samsung 12.
When I did it wouldn't let me use siwftkey keyboard, voice typing, and I lost the google voice features.
I played with every in language input I could find. Nothing worked.
I went to apps and I uninstalled Google back to factory settings. Then everything worked fine. I even turned off Google updates in play store so I can use voice typing and bluetooth voice dial.
Overnight for whatever reason it all stopped working again. I updated Google, it didn't work, and then uninstalled it again and it worked.
There has to be some trick I am not figuring out because it should work without having to uninstall Google. Any advice would be appreciated.
use other keyboards for now
It did the same for the Samsung keyboard.
I don't think it is a keyboard issue. I think it is something with Google. I'm far from an expert but that's what it seems. I just don't know the work around.
Am I lucky to not have received the update yet? Anyway, I would troubleshoot this by doing a backup first. Then trying to use Safe mode.
Maybe even go back into recovery and clear the cache.
The end game would be a factory reset.
That's if you're impatient like me.
I restarted the phone and everything is now normal
jkhawk said:
It did the same for the Samsung keyboard.
I don't think it is a keyboard issue. I think it is something with Google. I'm far from an expert but that's what it seems. I just don't know the work around.
Click to expand...
Click to collapse
go to settings > apps > enable show system apps > search for "speech services by google" > turn it on if it's disabled
I am having the exact issue after the update to Android 12. Microphone works on calls but "hey Google" does not respond, voice recorder doesnt hear my voice, keyboard voice input doesnt work. Did a factory reset still no luck. Checked "speech services by google" and it is enabled.....What to do? If I could get into the secret menu and check my microphones (I understand there are 3 of them) I would but no secret codes seem to work. Help!
SiNJiN76 said:
Am I lucky to not have received the update yet? Anyway, I would troubleshoot this by doing a backup first. Then trying to use Safe mode.
Maybe even go back into recovery and clear the cache.
The end game would be a factory reset.
That's if you're impatient like me.
Click to expand...
Click to collapse
I won't "take advantage" of the update yet, every other post reflects users having issues with Android 12 One UI 4.0. No excuse for releasing this version with so many glitches.
rebos123 said:
I am having the exact issue after the update to Android 12. Microphone works on calls but "hey Google" does not respond, voice recorder doesnt hear my voice, keyboard voice input doesnt work. Did a factory reset still no luck. Checked "speech services by google" and it is enabled.....What to do? If I could get into the secret menu and check my microphones (I understand there are 3 of them) I would but no secret codes seem to work. Help!
Click to expand...
Click to collapse
Try using the diagnostic test. It's under. Battery and device care. It tests all sensors and stuff.
thank you so much!! I never saw that area! It confirmed that mic1 is not working.
Post Nine said:
go to settings > apps > enable show system apps > search for "speech services by google" > turn it on if it's disabled
Click to expand...
Click to collapse
Thx, works well!

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