Rooted, factory reset doesn't work - Moto X Q&A

I'm on a Republic Wireless Moto X, which is still on 4.2.2. I can't remember the thread for the root method I originally used, it might have been pwnmymoto, but I'm rooted presently and use it for programs like Root Explorer, BetterBatteryStats, and AdAway.
A few days ago I had a WiFi connection bug (which I did eventually manage to fix) but I tried to use a factory reset to resolve it, only to find that after hitting "yes I'm sure, erase everything", the phone just rebooted and everything was the same as it had been. All of the recovery options cause it to boot up normally too. So, how would I reset the phone now?

read. no one has responded because you clearly haven't read a thing.

Thanks, that's very helpful.
I've read the stickies in this section and there's nothing regarding my question in them, nor is there anything in the jcase's thread about pwnmymoto. I may not be using the correct search terms (and I searched before posting, thanks), so could you point me in the right direction rather than taunt me for my ignorance?

Eckyx said:
Thanks, that's very helpful.
I've read the stickies in this section and there's nothing regarding my question in them, nor is there anything in the jcase's thread about pwnmymoto. I may not be using the correct search terms (and I searched before posting, thanks), so could you point me in the right direction rather than taunt me for my ignorance?
Click to expand...
Click to collapse
http://bit.ly/1csj6pJ
fifth link down titled "can't factory reset moto x"

Related

[Q] Need Root access for new upgrade path

New MotoX from sprint.
android version 4.2.2
baseband msm8960pro_bp_2323.020.90.00r
kernel 3.4.42.-xline.
system version 139.14.1
build 13.9.0q2.x-116-mx-17-57-1
i did a fair amount of searching but could not find the proper instructions for obtaining root access for the moto x. Need root access or this device would be a deal breaker.
Can someone point me to a link? I would be much appreciated. Thanks Listers!!!
You must of not even attempted to do any real looking. This forum is not that large for the Moto X and there is plenty of information for you to see.
1) you have a sprint phone so you can unlock the Bootloader, install TWRP, get root no matter the Android version
2) there is a clearly titled post in one of the subforums that will tell you how to get root
BrokenWall said:
You must of not even attempted to do any real looking. This forum is not that large for the Moto X and there is plenty of information for you to see.
1) you have a sprint phone so you can unlock the Bootloader, install TWRP, get root no matter the Android version
2) there is a clearly titled post in one of the subforums that will tell you how to get root
Click to expand...
Click to collapse
I did search the web and the forums; I'm sorry. it was a long day, i had just purchased the phone and wanted to make sure i didn't brick it. I have rooted/jailbroken several other devices but wanted to know if the latest ota update would cause a problem for that.
Again, I'm sorry for for the excess forum baggage.
I'll try again.
BrokenWall said:
You must of not even attempted to do any real looking. This forum is not that large for the Moto X and there is plenty of information for you to see.
1) you have a sprint phone so you can unlock the Bootloader, install TWRP, get root no matter the Android version
2) there is a clearly titled post in one of the subforums that will tell you how to get root
Click to expand...
Click to collapse
that simple? i have the tmobile version with an unlocked bootloader but i been looking for ways to root it and i have not been able to do it, so you saying that if i install TWRP that would obtain root automatically?
moises1204 said:
that simple? i have the tmobile version with an unlocked bootloader but i been looking for ways to root it and i have not been able to do it, so you saying that if i install TWRP that would obtain root automatically?
Click to expand...
Click to collapse
I read where a previous method of rooting (pwnmoto or whatever) was shut off by the latest ota.
Please help a new guy out.
http://forum.xda-developers.com/showthread.php?t=2487635
this thread is what I found. Please advise if this is the correct method. Thank you all, and sorry if I'm wanting to be sure I'm doing the right thing.
Thanks listers...I do very much appreciate any help.
bullpen7979 said:
I read where a previous method of rooting (pwnmoto or whatever) was shut off by the latest ota.
Please help a new guy out.
http://forum.xda-developers.com/showthread.php?t=2487635
this thread is what I found. Please advise if this is the correct method. Thank you all, and sorry if I'm wanting to be sure I'm doing the right thing.
Thanks listers...I do very much appreciate any help.
Click to expand...
Click to collapse
ownmoto or whatever?? um... ok... I can tell you haven't browsed the different sections for the Moto X here or you would have seen in the "Moto X Original Android Development" section that its called "PwnMyMoto"
Brokenwall gave you a way to root your sprint device, no matter what stock rom you're running... OTA updates or not. Granted unlocking your bootloader voids your warranty... and he didn't give you a 100% newbie step by step guide which it now seems you were really looking for.
Also in the Moto X Original Android Development is a thread titiled... "[Root] RockMyMoto (Yes, even the first OTA)" which is pretty obvious as to what it is for. If you took a few minutes to read it, you'd know it is what you want if you don't want to unlock your bootloader. Its not a very long thead (141 posts currently) so it wont take long to read. The original post contains everything you need, except how to make sure you have Telnet as part of your Windows install (there are posts in that thread later that say what to do to enable/install Telnet as a Windows Feature inside Add/Remove Programs).
Sorry, if I come across as harsh. I know you just want to root without screwing up your phone, and I get that. But I'm afraid if you haven't been able to look around and find this stuff, you'll likely not be able to properly follow and understand the instructions and will therefore stand a good chance of messing up your phone!!!
OK. I am sorry about the post. I know I'm at the mercy of the forum here.
I was up till 2 am getting this phone unlocked, but when I installed wireless tether it said I was not rooted.
Had to install sdk, get a long unlock code, etc.
Evidently I have yet to attain root access, but its not as though I"m not trying.
I have done rooted/jailbroken a couple times before with my htc evo/iphone, and am fairly computer literate, but I just can't hash this out.
I read this thread, but could not quite make out the steps. http://forum.xda-developers.com/showthread.php?t=2509590., The video has no sound, which makes it a little more difficult.
I have also read about an OTA on 10/7 or so that patched some of the root methods, so, at the risk of getting put in my place, I'm humbly coming to ask for assistance in helping get my phone rooted.
Again, I'm sorry for being stuck here and having to ask the question. I would greatly appreciate the assistance of someone who can speak to my specific situation.
Thank you and regards to those who can help.
Bull
bullpen7979 said:
OK. I am sorry about the post. I know I'm at the mercy of the forum here.
I was up till 2 am getting this phone unlocked, but when I installed wireless tether it said I was not rooted.
Had to install sdk, get a long unlock code, etc.
Evidently I have yet to attain root access, but its not as though I"m not trying.
I have done rooted/jailbroken a couple times before with my htc evo/iphone, and am fairly computer literate, but I just can't hash this out.
I read this thread, but could not quite make out the steps. http://forum.xda-developers.com/showthread.php?t=2509590., The video has no sound, which makes it a little more difficult.
Click to expand...
Click to collapse
The steps taken in the video are exactly explained in the post.
There are a few assumptions.. 1. Your PC has telnet on it, or you know how to install it. (there is a link further in that thread which Windows users can follow. 2. You have ADB Driver and Platform tools from the AndroidSDK installed correctly on your PC, and Moto drivers installed. Again, there are threads on this already, so you'll have to find/follow them.
You could also try to follow this post -> http://forum.xda-developers.com/showthread.php?p=47067076 however, it uses puttytel.exe instead of Telnet so it will look a little different. It too assumes you've properly installed ADB Driver and Platform Toos from the Android SDK along with the Moto drivers.
Another option is the "Tool Kit" -> http://forum.xda-developers.com/showthread.php?t=2477132 which is an "all in one" type tool that should set things up and help you too. I've not used it, but it appears to be a complete package including ADB and the drivers. Only thing would be if you want to use "Flash back to stock" you need to download the ROM file separately.
bullpen7979 said:
I have also read about an OTA on 10/7 or so that patched some of the root methods, so, at the risk of getting put in my place, I'm humbly coming to ask for assistance in helping get my phone rooted.
Click to expand...
Click to collapse
Right now, there is the rom the phone shipped with. If you have that, you use PwnMyMoto process to root it. The "camera update" that was pushed over the air. If you have that, you use RockMyMoto. And as of yesterday, if you have Verizon X, there is KitKat which can not be rooted (unless your carrier allows you to unlock your phone's boot loader)
I tried the puttytel thread, but I kept getting a timeout like this guy did:
"After running cydia impactor I see a popup for a second that says payload and then it disappears. I then try to run puttytel but it just keeps failing with "network error: connection timed out"." That was the error I kept getting.
The other problem I am currently having is not being able to push files to my device because it doesnt show up as a drive letter. I have usb debugging enabled.
I would about paypal someone for some help at this point. Bummed. I just want my device rooted so I can send my daughter the one I promised here.
I tried the puttytel thread, but I kept getting a timeout like this guy did:
"After running cydia impactor I see a popup for a second that says payload and then it disappears. I then try to run puttytel but it just keeps failing with "network error: connection timed out"." That was the error I kept getting.
The other problem I am currently having is not being able to push files to my device because it doesnt show up as a drive letter. I have usb debugging enabled.
I would about paypal someone for some help at this point. I'd even accept remote assistance via logmein. Pretty bummed. I just want my device rooted so I can send my daughter the one I promised her.
I have no idea why this process has been so difficult this time around. I have rooted, downloaded & installed custom roms, etc.
http://forum.xda-developers.com/showthread.php?t=2536200
Please help. I am out of ideas.
jayboyyyy said:
http://forum.xda-developers.com/showthread.php?t=2536200
Click to expand...
Click to collapse
Isn't this just for the verizon model?
Guys/Gals/Developers.... I'm really stuck, and would greatly appreciate some help.
I have read thru the threads.
I can't get my phone to be recognized as a drive. Only a camera. Yes, I installed usb mass storage from play store. No luck.
I can't push files to the root of the device.
I have to believe it can be done, I'm just not getting it for some reason.
I'm really sorry, as I have said in multiple posts. Like I said, I would paypal you a reasonable sum if one of the more experienced people out there want to remote in via logmein and help. I know that sounds lame. I'm normally a guy who likes to research it all himself and do this.
I'm normally the guy who helps other people with this stuff, but I just can't hash this out. I've spent the last three days of my free time reading, researching, trying to get the thing to connect as a drive so I can push files to it and run them via adb.. Even went so far as considering buying a wireless adapter to put the files there wirelessly. I'd try now but I'm exhausted. If you can help, please PM me and we can work out something if you are willing. Thanks to those who have suggested methods. I do appreciate your help. I have tried them all except the last kit kat method which I thought was just for Verizon. I'm with sprint. As tired as I am, I'm afraid to brick the thing. I'm very close to asking for a method to restore the phone and take it back. I really wanted wireless tether. I need it for work and to run the ipad on occasion. Sorry this was a long post/thread.
Sorry I'm not as quick as the rest of you. Just want a rooted phone and can't seem to get it done this time on my own.
Any suggestions?
bullpen7979 said:
Isn't this just for the verizon model?
Click to expand...
Click to collapse
No. That will work for any Moto X Developer Edition or Carrier edition with an unlocked boot loader. So T-Mobile, Sprint, etc.. If you can unlock your boot loader via -> https://motorola-global-portal.cust...e/bootloader/unlock-your-device-a/action/auth then you can root via this process.
bullpen7979 said:
Guys/Gals/Developers.... I'm really stuck, and would greatly appreciate some help.
I have read thru the threads.
I can't get my phone to be recognized as a drive. Only a camera. Yes, I installed usb mass storage from play store. No luck.
I can't push files to the root of the device.
Click to expand...
Click to collapse
To get your phone to show up in windows as Drive Letter, needs USB Mass Storage mode. Ok, You've installed an app for that, fine... but 1. I'm not aware of that app working, and more importantly, 2. I am not aware of any root method in these forums that requires your phone to show as a "drive letter" to work. So I couldn't even begin to suggest what you are doing wrong.
What instructions are you actually trying to follow? Why not post questions on it in that particular thread, including exact details of what you've done, what you see on your phone, any/all errors or messages, etc.???
And if what you really want to do is tether with sprint, I hope you have checked out threads with suggestions on hacks/ways that work to tether on Sprint Moto X before you worry about rooting.
For example, if you want to remain non-rooted, FoxFi could possibly be an option. As I am a Verizon user and haven't used it, I can't say how well it works for Spint, and I can't say how well it works for Verizon, just that Verizon KK users say it doesn't work, but it did with the JB/4.2.2 roms..
KidJoe;
Thanks for your patience. I'm sorry about all of this. I have tried to be as clear as I can be, but I will redouble my efforts. Let me read clearly that last link and I will post back. I do want root access for all the other cool things it enables too, so I'm determined to get it right. I just want to be careful not to miss something and turn a decent phone into a paperweight.
That link you referenced is exactly what I used to unlock. When I reboot the phone, I get a white screen with a red exclamation point that says bootloader unlocked.
Fox Fi is a no go
Update. Just tried Foxfi. Does not work with current status of unlock but not rooted. I need root, but how does one copy files to the device via usb? I remember there being a setting.
I opened a new thread on this subject. http://forum.xda-developers.com/showthread.php?p=47740046#post47740046
Hope that's not against the rules. I really thing the failure is related to my inability (or ignorance of how to ) push files to the device.
Good gravy. This has eaten up WAY too much time.
Apparently its a mixed bag over at sprint. Some can some can't.
http://www.sprintusers.com/forum/showthread.php?t=234246

[Q] Rooting 4.4.2 Unlocked Bootloader

This might be crystal clear for most of you, but I will ask this to avoid any unwanted scenarios. Coming from a SGS2, I flashed almost anything without worrying, but I see lots of people bricking their phones here, so I'd like to be on the safe side with this.
How do I root my Moto X with 4.4.2 and unlocked bootloader?
I've read a couple of articles, where they casually mention to flash TWRP, and then SuperSu, and that's it. I can't find a TWRP 4.4.2, only 4.4. Will that work?
I'm also reading the "The Complete Moto X Guides/Information Thread", where under "Unlocked bootloader" there are some instructions, which seem a bit... complicated. Should I follow those?
Thanks guys! :silly:
TheSaw said:
This might be crystal clear for most of you, but I will ask this to avoid any unwanted scenarios. Coming from a SGS2, I flashed almost anything without worrying, but I see lots of people bricking their phones here, so I'd like to be on the safe side with this.
How do I root my Moto X with 4.4.2 and unlocked bootloader?
I've read a couple of articles, where they casually mention to flash TWRP, and then SuperSu, and that's it. I can't find a TWRP 4.4.2, only 4.4. Will that work?
I'm also reading the "The Complete Moto X Guides/Information Thread", where under "Unlocked bootloader" there are some instructions, which seem a bit... complicated. Should I follow those?
Thanks guys! :silly:
Click to expand...
Click to collapse
That's good you did the reading first!
According to the TWRP thread, version 2.6.3.1 (by posted Hashcode) works fine for 4.4.2. Look for the thread in the "Android Development" section with the green square before the thread title. I know it's long but you really should read through the whole thread to get a feel for what people have been doing wrong, etc. For example, you NEED to flash it with Moto's fastboot.exe (often called mfastboot but it's not actually called that when you download it from Moto).
The guide you are referring to seems fine, except the mfastboot command assumes you changed the name of the Moto fastboot executable to mfastboot...
I don't mean to be one of those trolls around here but if the guide seems too complicated, I would encourage you to wait for Moto to release the SBF files for 4.4.2 before rooting. I say this because, without those files, things could get tricky of you're not an expert (I'm not) and you do something wrong. When those files come out, you can follow the simple guide on the Moto site for returning your phone completely to factory specs, should you mess up /system or something.
I'm actually doing what I'm recommending to you. I'm confident I wouldn't mess things up but on the other hand this is my only phone, I'm too poor to replace it, and I'm living abroad so sending it back would be tricky.
[EDIT]: By SBF I mean either the real SBF or the package you can download from the Motorola "return to factory" page. I'm not actually sure if they are the same thing or not as I haven't downloaded. But you don't need RSDLite for them...
droib said:
That's good you did the reading first!
According to the TWRP thread, version 2.6.3.1 (by posted Hashcode) works fine for 4.4.2. Look for the thread in the "Android Development" section with the [...]
Click to expand...
Click to collapse
Hey, thanks for the detailed answer! I'm in a very similar situation to yours. I live in Europe, so returning the phone is not an option, and I don't want to brake it either .
I've flashed a lot of things on my old phone, so I can't say I'm a beginner, but some of these things are new to me, so I'm a bit cautious. For example: what are the SBF file? Those are not needed to root, they are only as backup, right?
If following those instructions correctly are 100% fail-proof, then I would try it.
TheSaw said:
Hey, thanks for the detailed answer! I'm in a very similar situation to yours. I live in Europe, so returning the phone is not an option, and I don't want to brake it either .
I've flashed a lot of things on my old phone, so I can't say I'm a beginner, but some of these things are new to me, so I'm a bit cautious. For example: what are the SBF file? Those are not needed to root, they are only as backup, right?
If following those instructions correctly are 100% fail-proof, then I would try it.
Click to expand...
Click to collapse
Given your experience I don't think there is any real chance of phone death by following those instructions. The issue is, as you say, backup, or what happens AFTER you successfully root. Motorola's SBF files are everything your phone needs to go back to stock, and 4.4.2 is not available yet. So for example if you were on 4.4 and you corrupted something important like your partition table, you could just go to Motorola's website, request the files for 4.4 and flash them all using fastboot (mfastboot as they say here) to get back to a pristine phone. Right now, you can make a recovery backup of /system, etc. right after rooting which SHOULD be fine for correcting OS tinkering errors, but you never know... People have posted on the possibility of flashing, for example, the 4.4 recovery.img on top of 4.4.2 in order get future OTAs, etc, but this sort of thing is very risky. Maybe it works or maybe you hard-brick.
This guide will work on 4.4.2 and has all the files you need to download. If you're already unlocked you can skip those steps of course
http://www.elementalxdesigns.com/ec...our-Moto-X-Developer-Edition-and-install-TWRP
It doesn't tell you how to root, but when you exit TWRP it will ask "would you like to install supersu?" so select yes. Once you're in Android go to Google play and download supersu from the market. Open it and it will ask if you want to install binaries. Select yes and the twrp/cwm option. Your phone will reboot then you're done
This still works to root if your bootloader is already unlocked -> https://plus.google.com/110773150384694258853/posts/VhtJtg92sTP
Now there is a newer version of SuperSU. See this thread -> http://forum.xda-developers.com/showthread.php?t=1538053 and use the link for the CWM / TWRP / MobileODIN installable ZIP.
TheSaw said:
This might be crystal clear for most of you, but I will ask this to avoid any unwanted scenarios. Coming from a SGS2, I flashed almost anything without worrying, but I see lots of people bricking their phones here, so I'd like to be on the safe side with this.
How do I root my Moto X with 4.4.2 and unlocked bootloader?
I've read a couple of articles, where they casually mention to flash TWRP, and then SuperSu, and that's it. I can't find a TWRP 4.4.2, only 4.4. Will that work?
I'm also reading the "The Complete Moto X Guides/Information Thread", where under "Unlocked bootloader" there are some instructions, which seem a bit... complicated. Should I follow those?
Thanks guys! :silly:
Click to expand...
Click to collapse
Follow these instructions with clickable links to TWRP and SuperSU
Step-By-Step Instructions for Unlocking and Rooting a Moto X Dev Ed
works for both 4.4 and 4.4.2.
Okay, I have rooted my phone. I've read several articles on the subject, and this is the easiest method I've found to do it:
Cozume said:
1) Put device in bootloader mode while not connected to PC using the buttons (Volume Down + Power);
2) Connect device to PC using USB cord;
3) mfastboot flash recovery twrp-2.6.3.1-ghost-4.4.img
4) fastboot reboot-bootloader
5) Disconnect device from PC;
6) Then get into recovery mode by pressing the Volume Down button to highlight recovery mode and then pressing the Volume Up button to select the recovery mode; and
7) You should now have booted into the Team Win Recovery Project custom recovery. Click on Install to install SuperSu. Scroll down to find the sdcard and select it. Then scroll down to download and select it. Select the SuperSU zip file and swipe to install.
Click to expand...
Click to collapse
After you downloaded the files needed for this from here (make sure they're not outdated, if you're reading this somewhere in the future), you can just follow these steps for a quick root access. UNLOCKED BOOTLOADER ONLY.

[Q] Updating OTA from Custom Recovery

SO, I'm on my XT1055 (UsCellular Moto X)
I'm running the stock ROM, rooted, with TWRP.
I keep getting the (very annoying) OTA notification, and I WOULD like to update to 4.4.2 as there are some features that I would like.
It's annoying because it's not just a normal notification, It takes over the whole screen, and happens whenever I regain internet access.
The only thing I really use root for is RootExplorer and Xposed/GravityBox.
My question/problem is this; Can I update without losing root? And how?
I'm sorry, no disrespect intended....
But please, read number one.
http://forum.xda-developers.com/announcement.php?a=81
This topic has been covered 100's of times in multiple threads.
We really don't need more how do I take ota threads.
Good luck.
Sent from my N5 cell phone telephone....
Please search before posting. As mentioned there are many threads and some stickies covering this

[Q] Partial Root & Update--any problem?

Summary: Started root, didn't complete it (?), then update downloaded.
I began root process last night--my first try--using Towelroot. When I pressed the "Make it Rain" button, I got an error message that my device was not supported (I don't recall the exact words). Using Android 4.4.4.
I've not found a way to continue this, although I see some alternate methods in another thread.
What is apparently going to be a 2-hour over Wifi update from AT&T, is in process. Are there any problems regarding this and proceeding with the root process?
halfmybrain said:
Summary: Started root, didn't complete it (?), then update downloaded.
I began root process last night--my first try--using Towelroot. When I pressed the "Make it Rain" button, I got an error message that my device was not supported (I don't recall the exact words). Using Android 4.4.4.
I've not found a way to continue this, although I see some alternate methods in another thread.
What is apparently going to be a 2-hour over Wifi update from AT&T, is in process. Are there any problems regarding this and proceeding with the root process?
Click to expand...
Click to collapse
You started two threads asking the same question and your answer is in the AT&T General threads
http://forum.xda-developers.com/showthread.php?t=3076803
I did not start two threads with the same question. They were related but distinct., and the second one quoted the first for CONTEXT but the question was different.
They both regarded partial root. One regarded the major upgrade [4.4.4 --> 5.0], the other regarded an SD card. Thanks, and I will look where you pointed me and hope the answers are specific, like my questions were.
OPOfreak said:
You started two threads asking the same question and your answer is in the AT&T General threads
http://forum.xda-developers.com/showthread.php?t=3076803
Click to expand...
Click to collapse
OPOfreak said:
You started two threads asking the same question and your answer is in the AT&T General threads
http://forum.xda-developers.com/showthread.php?t=3076803
Click to expand...
Click to collapse
I do not see answers to my questions in General AT&T. I'm new here, but I am trying to follow basic forum etiquette. 1. Only one question initiated per thread. 2. Post to the forum that fits best. I feel my post fits under troubleshooting. I'm not just asking out of curiosity, I've put myself into two corners (as I see it). One is, partially rooted my phone then updating my software. The other is, how is my SD card related to the root--should it be (have been) installed prior to my attempt to root. I am here combining my issues in one post to show my belief that they are troubleshooting issues AND I need help before I proceed.
Perhaps there's an underlying question, and I hope I get some feedback. Have I indeed partially rooted, if I got as far as Towelroot's "Make it Rain" command but (not supported) it did not go further? Thanks so much in advance, I'm sure "newbie" would be a compliment.
halfmybrain said:
I do not see answers to my questions in General AT&T. I'm new here, but I am trying to follow basic forum etiquette. 1. Only one question initiated per thread. 2. Post to the forum that fits best. I feel my post fits under troubleshooting. I'm not just asking out of curiosity, I've put myself into two corners (as I see it). One is, partially rooted my phone then updating my software. The other is, how is my SD card related to the root--should it be (have been) installed prior to my attempt to root. I am here combining my issues in one post to show my belief that they are troubleshooting issues AND I need help before I proceed.
Perhaps there's an underlying question, and I hope I get some feedback. Have I indeed partially rooted, if I got as far as Towelroot's "Make it Rain" command but (not supported) it did not go further? Thanks so much in advance, I'm sure "newbie" would be a compliment.
Click to expand...
Click to collapse
If you pressed make it rain and then it said device not supported you're not rooted
Not sure? Download Root checker from Playstore

Locked and Unrooted - Marshmallow 6.0.1 - Encrypted - How to Root or Unlock Phone?

I downloaded the wugfresh tool to try and unlock and root my Nexus 6 used on Verizon but obtained from the Google Play store.
Wugfresh recognizes the device. I have enabled debugging and developer options and have the phone properly set up with the original cable.
When I open wugfresh and after I download the appropriate files, I click on unlock phone and a pop up just says ENCRYPTED.
I tried googling as well as searching this forum and I cannot figure out how to remove encryption without the phone already having been unlocked and reverted back to Lollipop.
Can someone give me a hand? I'm unsure of what to do next.
Thanks!
ghostofdavid said:
I downloaded the wugfresh tool to try and unlock and root my Nexus 6 used on Verizon but obtained from the Google Play store.
Wugfresh recognizes the device. I have enabled debugging and developer options and have the phone properly set up with the original cable.
When I open wugfresh and after I download the appropriate files, I click on unlock phone and a pop up just says ENCRYPTED.
I tried googling as well as searching this forum and I cannot figure out how to remove encryption without the phone already having been unlocked and reverted back to Lollipop.
Can someone give me a hand? I'm unsure of what to do next.
Thanks!
Click to expand...
Click to collapse
All the info you need is in the stickies. Many will tell you not to bother with tool kits. This is due to that you wont know how to fix any issues that may come up. It is always best to learn what you are doing. All you re.ally have to do to un-encrypt is to completely wipe the device. Then you need a kernel that doesnt force the encryption
I checked this sticky - http://forum.xda-developers.com/nexus-6/help/nexus-6-frequently-questions-t3106029
Q17: What is encryption and should I disable it?
"First off, to best answer the "what is" question, look HERE. Now, whether or not to disable it, is entirely up to you. For the most part, the benefits are dependent on your usage. HERE is a thread discussing encryption on 5.1 so please check it out."
I clicked that link and ended up at http://forum.xda-developers.com/and...-fed-patcher-v8-forceencrypt-disable-t3234422
It appears that this would work if my phone was unlocked, but it isn't. I don't yet understand how I can flash anything if my phone is still locked and I don't know how to unlock the phone if the device is still encrypted.
I'm still stuck!
ghostofdavid said:
I checked this sticky - http://forum.xda-developers.com/nexus-6/help/nexus-6-frequently-questions-t3106029
Q17: What is encryption and should I disable it?
"First off, to best answer the "what is" question, look HERE. Now, whether or not to disable it, is entirely up to you. For the most part, the benefits are dependent on your usage. HERE is a thread discussing encryption on 5.1 so please check it out."
I clicked that link and ended up at http://forum.xda-developers.com/and...-fed-patcher-v8-forceencrypt-disable-t3234422
It appears that this would work if my phone was unlocked, but it isn't. I don't yet understand how I can flash anything if my phone is still locked and I don't know how to unlock the phone if the device is still encrypted.
I'm still stuck!
Click to expand...
Click to collapse
Read the stickies on unlocking your phone manually first.
Be careful that some of the stickies and or threads on rooting ect are old. Before you blindly follow instructions check the date and the version its meant for. If its more then a month or so old, or states a different version of android proceed with causion. Also, make sure you read the last maybe 4 or so pages of the threads if not more, as if the instructions ARE out of date you will see people note it there, and either suggest what changes are necessary or point to newer guides.
You really will help yourself out A LOT to learn the little bit it takes to do it manually. Multiple threads every day from people who have one little thing go wrong with the toolkits, that would be REALLY easy to fix if they knew what they were doing.
First read up on how to unlock, its really really easy... Once your unlocked STAY UNLOCKED, and make sure you keep "allow OEM unlock" on... Do those two things and you can almost definitely fix your phone no matter what you mess up.

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