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Chromecast to 60" lcd toshiba smart tv.

hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?

Sounds like you have a bad HDMI port or TV.

Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
cottageboy said:
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
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Click to collapse

4niner said:
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
Click to expand...
Click to collapse
If you have an HDMI audio receiver you can also just plug it into an HDMI port there too. I have mine plugged into my sony 7.2 receiver. Works fine, CEC and all.

Toshiba 47L6200U - same problem
4niner said:
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
Click to expand...
Click to collapse
I am also having this issue on my Toshiba Smart TV (Toshiba 47L6200U). Wanted to add that at one point I switched from USB power on the television to the wall charger, and the Chromecast went through an update during which time the progress wheel was in full color. Once it finished the picture then changed back to purple. Unfortunately I have no other devices to try to plug it into but there does appear to be a pattern with these sets.

Unfortunately I don't have a receiver and hadn't planed on getting one for this set up. I've never been able to connect the TV to the internet to perform any firmware updates so perhaps this may help? I'm really not sure. I also have seen that once it is updating - the rotating wheel is in the normal proper colors, however once it reverts back to the setup/welcome screen - it goes back to the shades of pink. I called up google and they said they've not heard of it so it seems to be a problem solely with the Toshiba XXL6200U series TV's. Have any of y'all performed the firmware updates?
gottahavit said:
If you have an HDMI audio receiver you can also just plug it into an HDMI port there too. I have mine plugged into my sony 7.2 receiver. Works fine, CEC and all.
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Click to collapse

4niner said:
Unfortunately I don't have a receiver and hadn't planed on getting one for this set up. I've never been able to connect the TV to the internet to perform any firmware updates so perhaps this may help? I'm really not sure. I also have seen that once it is updating - the rotating wheel is in the normal proper colors, however once it reverts back to the setup/welcome screen - it goes back to the shades of pink. I called up google and they said they've not heard of it so it seems to be a problem solely with the Toshiba XXL6200U series TV's. Have any of y'all performed the firmware updates?
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Click to collapse
Out of curiosity did you try the HDMI extender that came with your ChromeCast in case it is a connection issue?

I have the same TV, but have not received my chromecast yet. I'm wondering if it may be hdmi cec is off or on? I read up on this more and it may be the hdmi handshake that is causing the issue. It says to swap ends, try another cable etc.

gottahavit said:
Out of curiosity did you try the HDMI extender that came with your ChromeCast in case it is a connection issue?
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Click to collapse
zires said:
I have the same TV, but have not received my chromecast yet. I'm wondering if it may be hdmi cec is off or on? I read up on this more and it may be the hdmi handshake that is causing the issue. It says to swap ends, try another cable etc.
Click to expand...
Click to collapse
I tried using the extender that came with it, and also another one I had laying around the house. Neither of them worked.
I'm not really tech savvy so not sure what CEC is or how to turn it on or off. Getting frustrated trying to do the firmware update as well. I connected a USB with the firmware update on the root menu but for some reason the TV isn't recognizing the usb.

4niner said:
I tried using the extender that came with it, and also another one I had laying around the house. Neither of them worked.
I'm not really tech savvy so not sure what CEC is or how to turn it on or off. Getting frustrated trying to do the firmware update as well. I connected a USB with the firmware update on the root menu but for some reason the TV isn't recognizing the usb.
Click to expand...
Click to collapse
Cec is in the TV settings. Menu (on remote ), preferences, hdmi cec control setup, turn it on and see what happens.
Sent from my SPH-L710 using Tapatalk 4

Same issue
cottageboy said:
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
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Click to collapse
I have an old 2007 vintage Toshiba 37X3030DB. If you have the Chromecast plugged into HDMI-2 (Digital only port), select that as the input port, then power on the Chromecast, it completely works as expected. However, change back to HDMI-1, then back to HDMI2 using the Toshiba remote, you get a permanent blue screen - even though the Chromecast thinks it's working.
Placed a tech support call with Toshiba UK to see if updated firmware beyond 2.9 will help...

I have a 2006 Westinghouse (it was one of the very first 1080P TV available). I have had issues with Pink screen screen with various HDMI devices. Usually turning the TV off and back on will fix the pink screen, usually on the first try though not always.
With the Chromecast this seem to work, but not anymore. It may or may not have to do with the update to FW 13300, I can't say for sure. But sadly the pink screen is more persistent now.
My Chromecast is connected to my Pioneer receiver and I found that if s switch back and fourth with another input I can eventually get rid of the pink screen. I works best if I wait and let the input receive a signal and at time it does take me several attempts before it works.
So just something to try.

don't know if this is related, but sometimes when you have a loose connection on say a pc monitor you will get a pink screen, it could be that the connection to your guys tv isnt fitting all the way in, might want to take a closer look. it could be that the mini usb thats connected to the Chromecast is weighing down on the chromecast and making it loose and thus creating the pink screen, might wanna look closer at the connection.

im trying to cast from computer.. chromebrowser, has worked perfect earlier. but now the picture is pink.. sounds work good... the chromecast background pictures shows fine when not casting anything...
If I use the built in cast option in youtube.com it was great.. but not when casting the whole page in chromebrowser..
i have a really bad connection at home, but it has worked on that before

cowsick said:
im trying to cast from computer.. chromebrowser, has worked perfect earlier. but now the picture is pink.. sounds work good... the chromecast background pictures shows fine when not casting anything...
If I use the built in cast option in youtube.com it was great.. but not when casting the whole page in chromebrowser..
i have a really bad connection at home, but it has worked on that before
Click to expand...
Click to collapse
This is my exact issue.
It isn't the HDMI port, it isn't faulty, or else every device would show the pink hue. The dongle itself isn't broken or else everything would be pink and not just tabs that are cast, like cowsick said, Youtube casts perfectly, just any other tabs.
Kinda blows, worked fine previously, an no one anywhere seems to be addressing the issue.

andrew2163 said:
This is my exact issue.
It isn't the HDMI port, it isn't faulty, or else every device would show the pink hue. The dongle itself isn't broken or else everything would be pink and not just tabs that are cast, like cowsick said, Youtube casts perfectly, just any other tabs.
Kinda blows, worked fine previously, an no one anywhere seems to be addressing the issue.
Click to expand...
Click to collapse
Green, gray or magenta are often the sign of decoding "nothing" meaning the data didn't reach the destination in time.
I would look to network latency caused by network congestion between the PC and Chromecast (on a bandwidth-limited connection, or are there other network transfers going on in the background?) and to transcoding latency on the computer casting to Chromecast (how busy is the CPU?). Try reducing the resolution via the Cast extension settings.
For direct casting to Chromecast via native apps, Chromecast can buffer and negotiate connection speed as necessary. When it's getting a tab casted over, there's a constant stream of frames being generated, compressed and sent over that need to be decoded - all in reasonable sync with the PC.
For example, in the case of MPEG-2 for DVD, there are Presentation TimeStamps (PTS) and Decode TimeStamp (DTS). PTS determines when a frame should be display (ie, 0:09;13 should be displayed 9 seconds, 13 frames in) while DTS determines when the frame's data need to be retrieved and decoded. If a frame can't be retrieved by the decode time (for example, because of a disc read error) usually the player will simply hold the previous frame, so you'll see a pause. But if the player actually tries to decode the data (for example, in a video editing program), you can see a frame of mainly or solid green, gray or magenta - an empty frame caused by decoding "nothing."
RojasTKD and BurnOmatic are right that a similar effect can be seen if HDCP handshake is broken or interrupted - there's a "garbage" screen that appears until HDCP re-synchronizes, but as andres2163 and cowsick say, if that was the case it should happen for any Chromecast output, not just tab casting.

Fix: disable hardware accelaration
Disabling hardware acceleration fixes the issue.
For detailed instructions, go to:
HTML:
learnhill.com/technology/fix-pink-screen-when-casting-tabs-with-chromecast/

For those having problems with LG tv's not displaying chromecast

This was driving me.crazy for days. My receiver would play chromecast on my LG tv but when plugged directly to any hdmi port on my LG tv, nothing would happen. My LG would say starting chromecast, then nothing, no signal. I tried all Google troubleshoot recommendations and nothing. Finally, when I changed the aspect ratio of my tv to 4:3 then unplugged and plugged the chromecast back in (movie was already being casted from Netflix) it finally recognized it and I was showing the movie! It worked on all hdmi ports, after being able to cast, i then changed the aspect ratio back to just scan or 16:9 . Hope this helps somebody
Sent from my HTCONE using xda app-developers app

No issues with my lg 2013 led 3d model. Set to 16:9 as normal and has always worked. Wonder if it is more a model specific issue. You should post your TV model info for others to compare as it isn't really "lg TVs" exactly
Sent from my SCH-R970 using Tapatalk

shelby04861 said:
No issues with my lg 2013 led 3d model. Set to 16:9 as normal and has always worked. Wonder if it is more a model specific issue. You should post your TV model info for others to compare as it isn't really "lg TVs" exactly
Sent from my SCH-R970 using Tapatalk
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There have been many different TV's with this issue, especially with LG TVs. My sanyo has a similar issue, so I'm about to try this.
There have been many similar reports over on the chromcast google users forum:
https://productforums.google.com/forum/#!forum/chromecast

I just jumped on over there. A few here and there but there doesn't seem to be any rhyme or reason. What I am getting at is we really need model number of TV, how you have it setup, is powered by USB wall adapter or USB port on TV, extension vs no extension. If we can get model info and setup info we might be able to learn more. Even TV firmware will help. From there we might be able to find another person with the exact same TV to learn if they have the same issue or not. Just want to help of course so don't take this the wrong way. It could be something simple.
Sent from my SCH-R970 using Tapatalk

It could be something as simple as a timing issue, especially in the case where Chromecast is powered by TV USB port.
Counter-intuitive as it may seem, HDMI prefers being plugged in to a "live" receiver for the handshake to happen. If the TV doesn't listen to HDMI while powered "off" but Chromecast still gets powered, Chromecast might not negotiate the HDMI handshake properly - and that usually requires a disconnect and reconnect to renegotiate.
IMO Google should really push wall power more. TV power is asking potential trouble if the TV powers off the USB port while flashing an update. Unless the TV specifically supports connecting a USB hard drive, I don't expect it to have any sort of predictable power output. Yes, I know USB spec says it must, but I've had numerous USB hosts with variable output, or at least that's what USB Voltage Doctor tells me...

I actually did this this weekend....
I have my TV mounted to a wall like most people and there is a pair of dual outlets on the wall that the TV plugs into...
I replaced one of the standard AC outlets with one that had a single Grounded AC and Two USB ports and now power my CCast with those.
Most folks use the TV USB because it hides the wires but for the price of $5 you can replace a outlet and get a much better USB Power source.

shelby04861 said:
I just jumped on over there. A few here and there but there doesn't seem to be any rhyme or reason. What I am getting at is we really need model number of TV, how you have it setup, is powered by USB wall adapter or USB port on TV, extension vs no extension. If we can get model info and setup info we might be able to learn more. Even TV firmware will help. From there we might be able to find another person with the exact same TV to learn if they have the same issue or not. Just want to help of course so don't take this the wrong way. It could be something simple.
Sent from my SCH-R970 using Tapatalk
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Click to collapse
Someone over there, I'm assuming who works at google, keeps insinuating that they only have problems with TV's that have bad EDID's.

AustinMartin said:
Someone over there, I'm assuming who works at google, keeps insinuating that they only have problems with TV's that have bad EDID's.
Click to expand...
Click to collapse
Would be easy (but not free) to test with an EDID replacer like Dr. HDMI or HDMI Detective but to be honest I would expect other HDMI sources like DVRs and Blu-ray players to also have trouble if it was truly an EDID issue.
I know some very old (early days of HD) sets report they accept 1080p but don't actually display it, which is an EDID issue, but that really shouldn't be happening for anything modern.

bhiga said:
Would be easy (but not free) to test with an EDID replacer like Dr. HDMI or HDMI Detective but to be honest I would expect other HDMI sources like DVRs and Blu-ray players to also have trouble if it was truly an EDID issue.
I know some very old (early days of HD) sets report they accept 1080p but don't actually display it, which is an EDID issue, but that really shouldn't be happening for anything modern.
Click to expand...
Click to collapse
Yes, you would think, but google hasn't really made too much hdmi input equipment. The major things that are failing with hdmi issues are non-1080 native TV's such as 720 plasma's, and a lot of LG problems. I think that the latter additions to the edid standard to accommodate hdtv signals might be the issue.
Of course it would be nice if Google actually listed the TV sets that they are having issues with, but at least one person listed that when they talked to google support direct, they said that the one TV wasn't supported right now.

42Lw5300 from the wall outlet and from the tv usb both work
When I first got the cc it worked flawlessly on the tv hdmi input. Then I decided to plug it into my av receiver then when I went back to the tv recently, it wasn't working. All I got was , starting chromecast and then it would switch to the LG screensaver saying no signal. Numerous hard resets nothing..then I did the change screen format thing and it worked all the way
Sent from my HTCONE using xda app-developers app

I did the switch my tv thing to 4:3 after I notice when the cc starts it looks like the starting chromecast font was at a lower resolution...so by switching it I thought it would recognize my cc at that a lower resolution
Sent from my HTCONE using xda app-developers app

pelon90005 said:
I did the switch my tv thing to 4:3 after I notice when the cc starts it looks like the starting chromecast font was at a lower resolution...so by switching it I thought it would recognize my cc at that a lower resolution
Click to expand...
Click to collapse
AFAIK the Chromecast boot screen is 480p, but after that Chromecast will try to negotiate 720p or 1080p.
Aspect ratio (4:3 or 16:9) just determines how your TV handles the signal (don't stretch or anamorphic stretch) - it shouldn't change what the TV communicates.

I was also having problems with my LG television and Chromecast. Chromecast turned on via the LG's usb port but tv was pitch black. I had to pull the powercord off and plug it in 2-3 times before the tv worked. Turns out that the LG had faulty panel.. and the TV was like that from the first moment I bought it. Hooray for warranty! The tv was 2 weeks old when I had it repaired.

"No Signal" on samsung le32r51b. Please help!

I have recently bought a chromecast for my old old samsung le32r51b. it does have a HDMI input, so i figured it should work. But no matter what i do, i cannot get the chromecast to display anything. All it shows on my tv is "No Signal", which is exactly the same wether the Chromecast is in the HDMI input or not.
This is despite the TV detecting something is set in the HDMI input (i can choose it under sources of input), so it knows it is there, but doesnt show anything, at all.
I have tried to reset the chromecast.
I have made sure it gets power and blinks white as it should.
I have tried to power it with USB and regular power supply.
I have tried to use the HDMI extender cable.
I have tried to first set up the chromecast (powering it) and then setting it into my TV.
Nothing worked.
AFAIK it is sending and working properly with my smartphone, so i think my TV isnt showing what it is recieving?
I dont know if i can test this on my PC or stationary PC? i have tried connecting my chromecast to both, to make sure it was working properly, but they dont recieve any signal.
i have a Netgear Trek PR2000 for router. i cast from my iPhone 5 iOS 8.0.2

PC and laptops don't have HDMI IN but only OUT...probably a defective chromecast...does ur tv display HDMI from other inputs ??

Have you tried a different HDMI port?

"r" is the model year code, in alphabetical order. Mine, from 2010, is Le32c650. When did you buy yours? In the nineties, or in the future?
In the first case i can't believe that there was hdmi, and if, these issues are age related. Probably only Displays with Hdmi 1.4 up supported. That was the standard, when Hdmi, BluRay and FullHd really went off.

lecorbusier said:
"r" is the model year code, in alphabetical order. Mine, from 2010, is Le32c650. When did you buy yours? In the nineties, or in the future?
In the first case i can't believe that there was hdmi, and if, these issues are age related. Probably only Displays with Hdmi 1.4 up supported. That was the standard, when Hdmi, BluRay and FullHd really went off.
Click to expand...
Click to collapse
I ve got the same problem my samsung LE32R51B(Old one ~2003), can t cast from chromecast gen1 and gen2, i can ear sound but no image.... The problem maybe on the hdmi version early 1.3.
I am looking about answer from the forum https://productforums.google.com/forum/#!topic/chromecast/9QPojuA3lSU;context-place=forum/chromecast. But until now without solution.
Maybe if i can update my samsung LE32R51B. but i think it will be dificult to do that. try to the web support from samsung but there is no firmware availabe or way to do it
Solution from google item 6:
"If you saw your Chromecast's loading screen ("Chromecast" with a spinning Chrome logo) but the home screen is black, you could be experiencing an HDCP (High-bandwidth Digital Content Protection) with your TV. This issue is easily fixed by rebooting your TV. Turn your TV off, unplug it, turn everything back on and try again."
https://support.google.com/chromeca...36?hl=en&ref_topic=3447927#ts=3090411,3222434
I dont know how to reboot, but i ve turn the tv Off and unplug from the wall. and still not working.
With my newer tv, also from Samsung, it work perfectly.
HDCP issue away....:
http://www.howtogeek.com/208917/htg-explains-how-hdcp-breaks-your-hdtv-and-how-to-fix-it/

Chromecast logo and no image

So i have top tier problem
When i turn on my chromecast screen is just black it shows Chromecast.... then google logo aka multi color G and then just black screen if i stream stuff it does output audio (chromecast audio update jokesaside) i tried 2 chromecasts and both same effect (chromecast 1st,2ndgen) question is are there any ways to fix this as in shop they will throw bricks at me if i bring another chromecast claiming that its faulty :silly::silly::silly::silly:

It could have an issue with your WiFi.
Try it on a different one.
If I remember right, at least the 1st gen, supports only 2.4GHz routers.
So find one, or try it on a few.

wolfaas12345 said:
So i have top tier problem
When i turn on my chromecast screen is just black it shows Chromecast.... then google logo aka multi color G and then just black screen if i stream stuff it does output audio (chromecast audio update jokesaside) i tried 2 chromecasts and both same effect (chromecast 1st,2ndgen) question is are there any ways to fix this as in shop they will throw bricks at me if i bring another chromecast claiming that its faulty :silly::silly::silly::silly:
Click to expand...
Click to collapse
I think it has something to do with your screen, is it a 720p or a 1080P?

mnd86 said:
I think it has something to do with your screen, is it a 720p or a 1080P?
Click to expand...
Click to collapse
I made a hackish bypass i bought a hdmi to av converter and connected it to av but when it comes to tv its 1366x768

wolfaas12345 said:
I made a hackish bypass i bought a hdmi to av converter and connected it to av but when it comes to tv its 1366x768
Click to expand...
Click to collapse
I have like the same setup like you so unfortunately there is no fix. Chromecast will work only on the formats 720p or 1080p. I purchased a cheap Miracast dongle and works like a charm on a set-up like yours. Unless the converter can be setup to 720p you will be able to use it...

Chromecast Logo shows Up, then blackscreen (also FireTV)

Hello everyone
I'm desperately trying so solve a problem I'm having now for a few days.
I've got an older Samsung smart tv (think it's from 2012 - Model D5700)
Everything works like charm. My PC is plugged in, I can watch movies from a hard drive etc.
But when i plug in a Chromecast (2nd gen) and a firetv Stick I only see a boot Logo and after that a Black screen on 1080p (no "no signal")
I've already tried factory resets on every device, every HDMI port, plugging in with HDMI extender, without extender, with HDMI switch, directly into TV, multiple resets at the same time with every device.
I've also tried multiple power adapters and using the Chromecast/FireTV on a different device. (Both devices are working like a charm)
I've entered the TVs Service Menu and did a factory reset. Also I checked if the TV is showing some errors.
Can anyone help me with this problem?
I can't understand why the TV is not able to get a picture from the Chromecast. It's super illogical for me.
You don't know how thankful I would be when someone is helping me to solve this issue.
Have a great day
Kind regards
Tog

Togic said:
I can't understand why the TV is not able to get a picture from the Chromecast. It's super illogical for me.
You don't know how thankful I would be when someone is helping me to solve this issue.
Click to expand...
Click to collapse
I had the exact same problem with a Chromecast Ultra. I tried everything, other TVs, other powersources, monitors, AV receivers, even dissembled it to clean HDMI contacts and whatnot. From what I read elsewhere and my own experience, once you have the black screen after G logo, your Chromecast is irreversibly dead.
Sorry to say it, but it's the truth.

Your display likely doesn't have [new enough] HDCP support.

JamesAb said:
I had the exact same problem with a Chromecast Ultra. I tried everything, other TVs, other powersources, monitors, AV receivers, even dissembled it to clean HDMI contacts and whatnot. From what I read elsewhere and my own experience, once you have the black screen after G logo, your Chromecast is irreversibly dead.
Sorry to say it, but it's the truth.
Click to expand...
Click to collapse
I have the same problem, and tried all the steps to resolve. But in addition, I plugged in the Chromecast into another TV and it worked perfectly, so the Chromecast is not be dead in my case.
The issue - for me at least - is that the screen is black but the sound is fine, so I can still cast Netflix/YouTube/etc but there is no video displayed, just a blank screen.
My guess is that there was a TV software update and this has caused the problem, but I don't know for sure; it's frustrating, as I only use the TV to cast to.
If it helps, the issue first started on 26 AUG 2022 and the TV is a SAMSUNG UE32J5100. I've contacted Google and Samsung separately to see if they come up with anything.
I'll post an update if I find out anything else.

mrdaviedoo said:
I have the same problem, and tried all the steps to resolve. But in addition, I plugged in the Chromecast into another TV and it worked perfectly, so the Chromecast is not be dead in my case.
The issue - for me at least - is that the screen is black but the sound is fine, so I can still cast Netflix/YouTube/etc but there is no video displayed, just a blank screen.
My guess is that there was a TV software update and this has caused the problem, but I don't know for sure; it's frustrating, as I only use the TV to cast to.
If it helps, the issue first started on 26 AUG 2022 and the TV is a SAMSUNG UE32J5100. I've contacted Google and Samsung separately to see if they come up with anything.
I'll post an update if I find out anything else.
Click to expand...
Click to collapse
UPDATE: Samsung have suggested the problem is hardware related, basically the TV is knackered. So, in my case, the fix is to buy a new TV!
Not the answer I wanted but I have to lump it.

mrdaviedoo said:
UPDATE: Samsung have suggested the problem is hardware related, basically the TV is knackered. So, in my case, the fix is to buy a new TV!
Not the answer I wanted but I have to lump it.
Click to expand...
Click to collapse
I have an apology to make. Despite doing everything I thought I could to fix the problem I neglected the most obvious and fundamental thing....
UNPLUG THE TV AT THE MAINS FOR 60 SECS AND PLUG IT BACK IN!
And now the problem is completely solved. Once again, my sincerest apologies but I hope this helps others.