Hello everyone
I'm desperately trying so solve a problem I'm having now for a few days.
I've got an older Samsung smart tv (think it's from 2012 - Model D5700)
Everything works like charm. My PC is plugged in, I can watch movies from a hard drive etc.
But when i plug in a Chromecast (2nd gen) and a firetv Stick I only see a boot Logo and after that a Black screen on 1080p (no "no signal")
I've already tried factory resets on every device, every HDMI port, plugging in with HDMI extender, without extender, with HDMI switch, directly into TV, multiple resets at the same time with every device.
I've also tried multiple power adapters and using the Chromecast/FireTV on a different device. (Both devices are working like a charm)
I've entered the TVs Service Menu and did a factory reset. Also I checked if the TV is showing some errors.
Can anyone help me with this problem?
I can't understand why the TV is not able to get a picture from the Chromecast. It's super illogical for me.
You don't know how thankful I would be when someone is helping me to solve this issue.
Have a great day
Kind regards
Tog
Togic said:
I can't understand why the TV is not able to get a picture from the Chromecast. It's super illogical for me.
You don't know how thankful I would be when someone is helping me to solve this issue.
Click to expand...
Click to collapse
I had the exact same problem with a Chromecast Ultra. I tried everything, other TVs, other powersources, monitors, AV receivers, even dissembled it to clean HDMI contacts and whatnot. From what I read elsewhere and my own experience, once you have the black screen after G logo, your Chromecast is irreversibly dead.
Sorry to say it, but it's the truth.
Your display likely doesn't have [new enough] HDCP support.
JamesAb said:
I had the exact same problem with a Chromecast Ultra. I tried everything, other TVs, other powersources, monitors, AV receivers, even dissembled it to clean HDMI contacts and whatnot. From what I read elsewhere and my own experience, once you have the black screen after G logo, your Chromecast is irreversibly dead.
Sorry to say it, but it's the truth.
Click to expand...
Click to collapse
I have the same problem, and tried all the steps to resolve. But in addition, I plugged in the Chromecast into another TV and it worked perfectly, so the Chromecast is not be dead in my case.
The issue - for me at least - is that the screen is black but the sound is fine, so I can still cast Netflix/YouTube/etc but there is no video displayed, just a blank screen.
My guess is that there was a TV software update and this has caused the problem, but I don't know for sure; it's frustrating, as I only use the TV to cast to.
If it helps, the issue first started on 26 AUG 2022 and the TV is a SAMSUNG UE32J5100. I've contacted Google and Samsung separately to see if they come up with anything.
I'll post an update if I find out anything else.
mrdaviedoo said:
I have the same problem, and tried all the steps to resolve. But in addition, I plugged in the Chromecast into another TV and it worked perfectly, so the Chromecast is not be dead in my case.
The issue - for me at least - is that the screen is black but the sound is fine, so I can still cast Netflix/YouTube/etc but there is no video displayed, just a blank screen.
My guess is that there was a TV software update and this has caused the problem, but I don't know for sure; it's frustrating, as I only use the TV to cast to.
If it helps, the issue first started on 26 AUG 2022 and the TV is a SAMSUNG UE32J5100. I've contacted Google and Samsung separately to see if they come up with anything.
I'll post an update if I find out anything else.
Click to expand...
Click to collapse
UPDATE: Samsung have suggested the problem is hardware related, basically the TV is knackered. So, in my case, the fix is to buy a new TV!
Not the answer I wanted but I have to lump it.
mrdaviedoo said:
UPDATE: Samsung have suggested the problem is hardware related, basically the TV is knackered. So, in my case, the fix is to buy a new TV!
Not the answer I wanted but I have to lump it.
Click to expand...
Click to collapse
I have an apology to make. Despite doing everything I thought I could to fix the problem I neglected the most obvious and fundamental thing....
UNPLUG THE TV AT THE MAINS FOR 60 SECS AND PLUG IT BACK IN!
And now the problem is completely solved. Once again, my sincerest apologies but I hope this helps others.
Related
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
Sounds like you have a bad HDMI port or TV.
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
cottageboy said:
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
Click to expand...
Click to collapse
4niner said:
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
Click to expand...
Click to collapse
If you have an HDMI audio receiver you can also just plug it into an HDMI port there too. I have mine plugged into my sony 7.2 receiver. Works fine, CEC and all.
Toshiba 47L6200U - same problem
4niner said:
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
Click to expand...
Click to collapse
I am also having this issue on my Toshiba Smart TV (Toshiba 47L6200U). Wanted to add that at one point I switched from USB power on the television to the wall charger, and the Chromecast went through an update during which time the progress wheel was in full color. Once it finished the picture then changed back to purple. Unfortunately I have no other devices to try to plug it into but there does appear to be a pattern with these sets.
Unfortunately I don't have a receiver and hadn't planed on getting one for this set up. I've never been able to connect the TV to the internet to perform any firmware updates so perhaps this may help? I'm really not sure. I also have seen that once it is updating - the rotating wheel is in the normal proper colors, however once it reverts back to the setup/welcome screen - it goes back to the shades of pink. I called up google and they said they've not heard of it so it seems to be a problem solely with the Toshiba XXL6200U series TV's. Have any of y'all performed the firmware updates?
gottahavit said:
If you have an HDMI audio receiver you can also just plug it into an HDMI port there too. I have mine plugged into my sony 7.2 receiver. Works fine, CEC and all.
Click to expand...
Click to collapse
4niner said:
Unfortunately I don't have a receiver and hadn't planed on getting one for this set up. I've never been able to connect the TV to the internet to perform any firmware updates so perhaps this may help? I'm really not sure. I also have seen that once it is updating - the rotating wheel is in the normal proper colors, however once it reverts back to the setup/welcome screen - it goes back to the shades of pink. I called up google and they said they've not heard of it so it seems to be a problem solely with the Toshiba XXL6200U series TV's. Have any of y'all performed the firmware updates?
Click to expand...
Click to collapse
Out of curiosity did you try the HDMI extender that came with your ChromeCast in case it is a connection issue?
I have the same TV, but have not received my chromecast yet. I'm wondering if it may be hdmi cec is off or on? I read up on this more and it may be the hdmi handshake that is causing the issue. It says to swap ends, try another cable etc.
gottahavit said:
Out of curiosity did you try the HDMI extender that came with your ChromeCast in case it is a connection issue?
Click to expand...
Click to collapse
zires said:
I have the same TV, but have not received my chromecast yet. I'm wondering if it may be hdmi cec is off or on? I read up on this more and it may be the hdmi handshake that is causing the issue. It says to swap ends, try another cable etc.
Click to expand...
Click to collapse
I tried using the extender that came with it, and also another one I had laying around the house. Neither of them worked.
I'm not really tech savvy so not sure what CEC is or how to turn it on or off. Getting frustrated trying to do the firmware update as well. I connected a USB with the firmware update on the root menu but for some reason the TV isn't recognizing the usb.
4niner said:
I tried using the extender that came with it, and also another one I had laying around the house. Neither of them worked.
I'm not really tech savvy so not sure what CEC is or how to turn it on or off. Getting frustrated trying to do the firmware update as well. I connected a USB with the firmware update on the root menu but for some reason the TV isn't recognizing the usb.
Click to expand...
Click to collapse
Cec is in the TV settings. Menu (on remote ), preferences, hdmi cec control setup, turn it on and see what happens.
Sent from my SPH-L710 using Tapatalk 4
Same issue
cottageboy said:
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
Click to expand...
Click to collapse
I have an old 2007 vintage Toshiba 37X3030DB. If you have the Chromecast plugged into HDMI-2 (Digital only port), select that as the input port, then power on the Chromecast, it completely works as expected. However, change back to HDMI-1, then back to HDMI2 using the Toshiba remote, you get a permanent blue screen - even though the Chromecast thinks it's working.
Placed a tech support call with Toshiba UK to see if updated firmware beyond 2.9 will help...
I have a 2006 Westinghouse (it was one of the very first 1080P TV available). I have had issues with Pink screen screen with various HDMI devices. Usually turning the TV off and back on will fix the pink screen, usually on the first try though not always.
With the Chromecast this seem to work, but not anymore. It may or may not have to do with the update to FW 13300, I can't say for sure. But sadly the pink screen is more persistent now.
My Chromecast is connected to my Pioneer receiver and I found that if s switch back and fourth with another input I can eventually get rid of the pink screen. I works best if I wait and let the input receive a signal and at time it does take me several attempts before it works.
So just something to try.
don't know if this is related, but sometimes when you have a loose connection on say a pc monitor you will get a pink screen, it could be that the connection to your guys tv isnt fitting all the way in, might want to take a closer look. it could be that the mini usb thats connected to the Chromecast is weighing down on the chromecast and making it loose and thus creating the pink screen, might wanna look closer at the connection.
im trying to cast from computer.. chromebrowser, has worked perfect earlier. but now the picture is pink.. sounds work good... the chromecast background pictures shows fine when not casting anything...
If I use the built in cast option in youtube.com it was great.. but not when casting the whole page in chromebrowser..
i have a really bad connection at home, but it has worked on that before
cowsick said:
im trying to cast from computer.. chromebrowser, has worked perfect earlier. but now the picture is pink.. sounds work good... the chromecast background pictures shows fine when not casting anything...
If I use the built in cast option in youtube.com it was great.. but not when casting the whole page in chromebrowser..
i have a really bad connection at home, but it has worked on that before
Click to expand...
Click to collapse
This is my exact issue.
It isn't the HDMI port, it isn't faulty, or else every device would show the pink hue. The dongle itself isn't broken or else everything would be pink and not just tabs that are cast, like cowsick said, Youtube casts perfectly, just any other tabs.
Kinda blows, worked fine previously, an no one anywhere seems to be addressing the issue.
andrew2163 said:
This is my exact issue.
It isn't the HDMI port, it isn't faulty, or else every device would show the pink hue. The dongle itself isn't broken or else everything would be pink and not just tabs that are cast, like cowsick said, Youtube casts perfectly, just any other tabs.
Kinda blows, worked fine previously, an no one anywhere seems to be addressing the issue.
Click to expand...
Click to collapse
Green, gray or magenta are often the sign of decoding "nothing" meaning the data didn't reach the destination in time.
I would look to network latency caused by network congestion between the PC and Chromecast (on a bandwidth-limited connection, or are there other network transfers going on in the background?) and to transcoding latency on the computer casting to Chromecast (how busy is the CPU?). Try reducing the resolution via the Cast extension settings.
For direct casting to Chromecast via native apps, Chromecast can buffer and negotiate connection speed as necessary. When it's getting a tab casted over, there's a constant stream of frames being generated, compressed and sent over that need to be decoded - all in reasonable sync with the PC.
For example, in the case of MPEG-2 for DVD, there are Presentation TimeStamps (PTS) and Decode TimeStamp (DTS). PTS determines when a frame should be display (ie, 0:09;13 should be displayed 9 seconds, 13 frames in) while DTS determines when the frame's data need to be retrieved and decoded. If a frame can't be retrieved by the decode time (for example, because of a disc read error) usually the player will simply hold the previous frame, so you'll see a pause. But if the player actually tries to decode the data (for example, in a video editing program), you can see a frame of mainly or solid green, gray or magenta - an empty frame caused by decoding "nothing."
RojasTKD and BurnOmatic are right that a similar effect can be seen if HDCP handshake is broken or interrupted - there's a "garbage" screen that appears until HDCP re-synchronizes, but as andres2163 and cowsick say, if that was the case it should happen for any Chromecast output, not just tab casting.
Fix: disable hardware accelaration
Disabling hardware acceleration fixes the issue.
For detailed instructions, go to:
HTML:
learnhill.com/technology/fix-pink-screen-when-casting-tabs-with-chromecast/
I've had the device about a week now and we have been streaming a lot of content to it without any issues. But I had a strange issue with my Chromecast yesterday and I wanted to make note of it here. This isn't so much as a request for help, but I would like people to post if they are having similar issues so we can see how often it occurs and see if there are any similarities which may help pinpoint the bug.
After watching a Netflix show, I tried casting another show but could not. The TV screen switched to the red "Netflix" screen and it seem to try and buffer the show, but it never started playing. After a while (perhaps a minute), the tablet from which I selected the show to cast came up with a "Could not Connect" error. I tried selecting the show again, and could not get it to connect. I ended up unplugging the device and even then it would not connect. I think I was finally able to fix the problem by selecting another show which did start to play and then selecting the show that I really wanted to watch. However, I was trying lots of things, so it could be something else that actually fixed it. For example, I don't remember if I de-selected the chromecast and then re-select it. I've read that fixed similar issues that other people have had with the Youtibe app.
Here are some more details:
- chromecast is plugged into the TV via the short HDMI extension cord.
- it is powered via the USB power cable plugged into the USB transformer and 110v power (ie not powered via a USB port on the TV)
- the TV does not have HMDI control-ability
- the TV is a LG model 46D64U
- between the two shows when I had the problem, the Chromecast went to a black screen for a second or two and I thought I heard an audible click. In fact I thought the TV turned itself off because the click I think I heard is the same click I hear when the TV turns on or off. However the screen did come back on its own pretty quickly.
I just wanted to see how common this issue may be. So if you have had problems with your Chromecast timing out when trying to stream content, please post as many details about the situation as possible.
Thanks!
Brian
I am having the same issue. netflix can't send the request to chromecast through my tablet. it started a week ago and I haven't had it working since. I have tried clearing cache, uninstalling and re-nstalling. I have had to use my S3 to do it.
GreekTreat said:
I am having the same issue. netflix can't send the request to chromecast through my tablet. it started a week ago and I haven't had it working since. I have tried clearing cache, uninstalling and re-nstalling. I have had to use my S3 to do it.
Click to expand...
Click to collapse
1. Change the date and time settings on your device to Automatic.
2. Clear the Netflix application data
Navigate to Settings.
Under Device, choose Application Manager or Apps section.
Can't find your Application Manager? Refer to your owner's manual or contact your phone manufacturer for further assistance.
Under Downloaded, choose Netflix.
Choose Clear data, then OK.
Re-enter the Netflix application and try playing again.
Chromecast Audio with Pandora Sleep Timer
Post moved to Chromecast Audio forum here:
https://forum.xda-developers.com/android-tv/chromecast-audio/chromecast-audio-pandora-sleep-timer-t3628321
So I woke up one morning turn on my TV I notice it was updating and thought nothing about it but then it went to a blank screen. I reset it then it wasn't connecting to wifi then I went on my computer and it says that if I did reset it wouldn't connect to my wifi unless I contacted my router provider. Didn't want to go through so I bought a new one. After I set it up and relaunched it went to a black screen again then exchange it and it happened again. It has nothing to do with the device it's the new update. I hope someone knows how to fix it. Please i like chromecast don't want to return it. Someone please help.
SleepyJay831 said:
So I woke up one morning turn on my TV I notice it was updating and thought nothing about it but then it went to a blank screen. I reset it then it wasn't connecting to wifi then I went on my computer and it says that if I did reset it wouldn't connect to my wifi unless I contacted my router provider. Didn't want to go through so I bought a new one. After I set it up and relaunched it went to a black screen again then exchange it and it happened again. It has nothing to do with the device it's the new update. I hope someone knows how to fix it. Please i like chromecast don't want to return it. Someone please help.
Click to expand...
Click to collapse
What TV make/model and router make/model are you using?
bhiga said:
What TV make/model and router make/model are you using?
Click to expand...
Click to collapse
Mine just "died" too.
Didn't notice if it was updating but basically had been plugged into my TV and working for months, then i tried using and my TV would just say no signal when i switched to that HDMI port.
Called amazon and have a new one on the way.
bummer.
bhiga said:
What TV make/model and router make/model are you using?
Click to expand...
Click to collapse
I have insignia TV and 2 wire modem.
SleepyJay831 said:
I have insignia TV and 2 wire modem.
Click to expand...
Click to collapse
Google says it should work, just requires change to router settings.
Did you add your Chromecast MAC to the allowed list?
https://support.google.com/chromecast/table/3477832?hl=en&ref_topic=3205565
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Fix
Mine seemed to be dead too. I tried reseting the device but without any success. The only fix by now is to remove Chromecast from HDMI, but keep power cable plugged in. So i start my tv without Chromecast being connected to hdmi port, and after the led on the chromescast became steady white, no blinking, i would connect it to it. It worked that way. Had to do this before each time i start my tv. I hope it will help u and hope that google will fix this in future update.
re: Fix
iorga_ciprian said:
Mine seemed to be dead too. I tried reseting the device but without any success. The only fix by now is to remove Chromecast from HDMI, but keep power cable plugged in. So i start my tv without Chromecast being connected to hdmi port, and after the led on the chromescast became steady white, no blinking, i would connect it to it. It worked that way. Had to do this before each time i start my tv. I hope it will help u and hope that google will fix this in future update.
Click to expand...
Click to collapse
This worked!. Thank you very much... :victory: Google, give this man a cigar, and fix this bug!!!
Same problem, same (interim) solution
thedisch said:
This worked!. Thank you very much... :victory: Google, give this man a cigar, and fix this bug!!!
Click to expand...
Click to collapse
The solution also worked for me, thanks ! :good: It's clearly a bug
Yeah, Build 14651 is having problems booting up for me too. My CC ends up going "blank" when its plugged into my Yamaha AVR. It works fine when I plug it directly into my TV or if I let it boot up while unplugged from any HDMI port.
My other two CCs on Build 13000 work fine with my AVR.
I posted to this thread about this issue:
http://forum.xda-developers.com/showthread.php?p=48445263&posted=1#post48445263
Sorry for the crosspost.
iorga_ciprian said:
Mine seemed to be dead too. I tried reseting the device but without any success. The only fix by now is to remove Chromecast from HDMI, but keep power cable plugged in. So i start my tv without Chromecast being connected to hdmi port, and after the led on the chromescast became steady white, no blinking, i would connect it to it. It worked that way. Had to do this before each time i start my tv. I hope it will help u and hope that google will fix this in future update.
Click to expand...
Click to collapse
U da man indeed +iorga!! Still not fixed as of Feb 2015 - Google's gotta get w the program!
I've just bought a Chromecast device and I'm trying to
setup it. The problem is that when I plug it to the tv, a message appears
saying "Starting chromecast" and then the Chrome logo. After that, black
screen. Nothing appears. The setup program in my pc can find the device but
I can't see anything on the TV.
My TV model is LG 32LE5500
I tried rebooting the TV by unplugging everything and nothing changed.
Also I tried the Chromecast devide in another TV and it worked there, but it's not my TV and I need it to work in the LG one.
I've tried all hdmi ports and it's the same in all of them. The chrome logo and then black.
The last thing I did is to configure the device from the other TV and then plug it on the TV that doesn't work. I realized that the audio does work, I launched the YouTube app from my cellphone and I could hear the video, but again, black screen.
Could it be that my TV has a resolution of 1900x1080 and not 1920x1080?
Please I will appreaciate any kind of help, I really wanted to use the device and it's useless for me right now
According to LG, that's a normal 1080p screen.
http://www.lg.com/levant_en/tvs/lg-32LE5500-led/technical-specifications
More likely there's a router setup issue. This may help as a starting point -
https://support.google.com/chromecast/table/3477832?hl=en
santi.marro said:
I've just bought a Chromecast device and I'm trying to
setup it. The problem is that when I plug it to the tv, a message appears
saying "Starting chromecast" and then the Chrome logo. After that, black
screen. Nothing appears. The setup program in my pc can find the device but
I can't see anything on the TV.
...
Could it be that my TV has a resolution of 1900x1080 and not 1920x1080?
Click to expand...
Click to collapse
Your TV is 1080p, so it's 1920 horizontal.
IIRC the boot logo sends 480p, then Chromecast negotiates with the TV as to what resolutions are supported.
Your TV might not be playing nice in the negotiation process.
So, try booting Chromecast without it connected to the TV.
Disconnect power from Chromecast
Disconnect Chromecast from TV
Reapply power to Chromecast
Wait for it to boot (wait until LED goes solid steady white)
Turn on TV if it is not already on
Set TV to Chromecast input
Plug Chromecast into TV input
bhiga said:
Your TV is 1080p, so it's 1920 horizontal.
IIRC the boot logo sends 480p, then Chromecast negotiates with the TV as to what resolutions are supported.
Your TV might not be playing nice in the negotiation process.
So, try booting Chromecast without it connected to the TV.
Disconnect power from Chromecast
Disconnect Chromecast from TV
Reapply power to Chromecast
Wait for it to boot (wait until LED goes solid steady white)
Turn on TV if it is not already on
Set TV to Chromecast input
Plug Chromecast into TV input
Click to expand...
Click to collapse
I tried it and it's the same, a black screen. It works with a monitor that I have and another TV, but, sadly, I need it to work in the LG TV
EarlyMon said:
According to LG, that's a normal 1080p screen.
More likely there's a router setup issue. This may help as a starting point -
Click to expand...
Click to collapse
The chromecast device works, I checked it and configured it in another TV, but I need it to work in the LG one.
santi.marro said:
I tried it and it's the same, a black screen. It works with a monitor that I have and another TV, but, sadly, I need it to work in the LG TV
Click to expand...
Click to collapse
Very strange. Almost sounds like an HDCP handshake problem.
Try the HDMI extender in case it's just not plugging in quite right.
Other than that, you can try disabling HDMI CEC (LG calls it SimpLink) and see if that makes a difference.
Do you know what firmware build it has? (Chromecast app will tell you)
bhiga said:
Very strange. Almost sounds like an HDCP handshake problem.
Try the HDMI extender in case it's just not plugging in quite right.
Other than that, you can try disabling HDMI CEC (LG calls it SimpLink) and see if that makes a difference.
Do you know what firmware build it has? (Chromecast app will tell you)
Click to expand...
Click to collapse
I've just tried the device with the extender and SimpLink deactivated and it's the same again
Here I leave a screenshot of the Chromecast app attached
santi.marro said:
I've just tried the device with the extender and SimpLink deactivated and it's the same again
Here I leave a screenshot of the Chromecast app attached
Click to expand...
Click to collapse
Nice names.
Well, you're on the latest firmware build (15250) so either Google broke something in the newest update, or your TV is finicky.
Since your TV is Smart, it might have a firmware update available.
Wait... The specs say "TruMotion 100Hz" - is your TV PAL? It might not support NTSC input...
bhiga said:
Nice names.
Well, you're on the latest firmware build (15250) so either Google broke something in the newest update, or your TV is finicky.
Since your TV is Smart, it might have a firmware update available.
Wait... The specs say "TruMotion 100Hz" - is your TV PAL? It might not support NTSC input...
Click to expand...
Click to collapse
HDMI doesn't care about PAL vs NTSC frequencies by design, exactly why so many in the UK were able to adopt early last year.
EarlyMon said:
HDMI doesn't care about PAL vs NTSC frequencies by design, exactly why so many in the UK were able to adopt early last year.
Click to expand...
Click to collapse
While I agree that it shouldn't matter in this day and age, they still exist separately in the EDID data because of the differing pixel clocks.
It's possible (though ill-advised) for a modern display to reject an input signal based on it being 50/100 Hz or 60/120 Hz.
I deal with a lot of AV stuff and have run into this issue from time to time.
Well, TIL then.
EarlyMon said:
Well, TIL then.
Click to expand...
Click to collapse
I'm learning every day... sometimes the hard way.
Traditionally European TV sets have been more forgiving than their US counterparts, accepting NTSC "nudged" into PAL-60 or NTSC 4.43 in the analog realm.
While the transition to HD did unify the display resolutions and pixel aspect ratios (everything's square, yay!), the differences in refresh/sampling rates remained.
One day my friend, one day... everything will be 600 Hz or better so 24, 25, 30, 50 and 60 fps content will all be supported and play without judder or needing interpolation. :cyclops:
So back to the topic at hand, it's possible the OP's TV doesn't know what to do with a 30/60 Hz input from Chromecast, though that would be quite silly of LG to impose such a restriction. Still, silly happens more often than you think for all kinds of reasons (gray market sales due to varying exchange rates and import/export laws often is a concern, as we burden on regional support that got no revenue from the foreign sale).
TBH, I don't know for certain whether Chromecast is capable of 25/50 Hz output, it might be. But being that Google isn't selling it outside of US/Canada yet, I doubt they've tested it.
>> Anybody in Europe, can you confirm me whether Chromecast outputs 720/50p, 1080/50i or 1080/50p to your TV? <<
Sent from my Nexus 10 using xda app-developers app
Thank you for all your replies,
For what I know, my TV accept NTSC but I'm not 100% sure. I am from South America by the way, in theory electronics here are NTSC.
kDnZP said:
Sent from my Nexus 10 using xda app-developers app
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That TV in the picture you posted is very similar to the one I have. Did you have any problem using the chromecast device?
The link I gave was from the Eastern Mediterranean, I was more curious about verifying your resolution at the time. There's a 60/120 Hz (NTSC) version of your set, same model number, popular in several South American countries.
I apologize for adding the confusion.
santi.marro said:
That TV in the picture you posted is very similar to the one I have. Did you have any problem using the chromecast device?
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I have not any problem with LG 26LE3300 (1366x768 native resolution).
santi.marro said:
Thank you for all your replies,
For what I know, my TV accept NTSC but I'm not 100% sure. I am from South America by the way, in theory electronics here are NTSC.
That TV in the picture you posted is very similar to the one I have. Did you have any problem using the chromecast device?
Click to expand...
Click to collapse
Hmm, should work.
Worst-case, since you have other displays that Chromecast does display properly on, you could try this: (it worked on 13300, haven't had need or opportunity to try it on 14975 or 15250)
Locate working monitor and LG TV in close proximity
Connect Chromecast to working monitor and wall power
Once Chromecast is booted, unplug Chromecast from monitor only
Plug Chromecast into LG TV
Likely this will not survive a Chromecast reboot though...
I've got a Sanyo DP50740, and my Chromecast is now showing this same behavior. It used to work fine, but I think that the update to firmware 15250 broke something with hdcp in some TV's.
I filed a bug with Google, but the end result was that the google helpdesk can't tell what was updated in the latest build.
I suggest you file a similar bug with Google, so that they see that this is happening with multple TV models.
Until they fix this I'm stuck with a paperweight.
AustinMartin said:
Until they fix this I'm stuck with a paperweight.
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It won't sync up even if you hot-plug Chromecast HDMI after it's already booted?
bhiga said:
It won't sync up even if you hot-plug Chromecast HDMI after it's already booted?
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Nope, tried that. The only thing I haven't tried is to boot up plugged into another device then plug in. Don't have any portable monitors with hdmi input. It might be that they fixed this glitch in the latest firmware.
This is the annoyance of allowing google to update firmware at will. They can break your device, and there's then nothing you can do except wait for the next release. That's why I encourage the original poster to file a bug with them. That's their only window into what's happening.
AustinMartin said:
Nope, tried that. The only thing I haven't tried is to boot up plugged into another device then plug in.
...
They can break your device, and there's then nothing you can do except wait for the next release. That's why I encourage the original poster to file a bug with them. That's their only window into what's happening.
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The no HDMI and different HDMI scenarios should be different, they have been in my case at least, but understand not having a practical means to try.
Agree. That's the danger of forced updates.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
I have recently bought a chromecast for my old old samsung le32r51b. it does have a HDMI input, so i figured it should work. But no matter what i do, i cannot get the chromecast to display anything. All it shows on my tv is "No Signal", which is exactly the same wether the Chromecast is in the HDMI input or not.
This is despite the TV detecting something is set in the HDMI input (i can choose it under sources of input), so it knows it is there, but doesnt show anything, at all.
I have tried to reset the chromecast.
I have made sure it gets power and blinks white as it should.
I have tried to power it with USB and regular power supply.
I have tried to use the HDMI extender cable.
I have tried to first set up the chromecast (powering it) and then setting it into my TV.
Nothing worked.
AFAIK it is sending and working properly with my smartphone, so i think my TV isnt showing what it is recieving?
I dont know if i can test this on my PC or stationary PC? i have tried connecting my chromecast to both, to make sure it was working properly, but they dont recieve any signal.
i have a Netgear Trek PR2000 for router. i cast from my iPhone 5 iOS 8.0.2
PC and laptops don't have HDMI IN but only OUT...probably a defective chromecast...does ur tv display HDMI from other inputs ??
Have you tried a different HDMI port?
"r" is the model year code, in alphabetical order. Mine, from 2010, is Le32c650. When did you buy yours? In the nineties, or in the future?
In the first case i can't believe that there was hdmi, and if, these issues are age related. Probably only Displays with Hdmi 1.4 up supported. That was the standard, when Hdmi, BluRay and FullHd really went off.
lecorbusier said:
"r" is the model year code, in alphabetical order. Mine, from 2010, is Le32c650. When did you buy yours? In the nineties, or in the future?
In the first case i can't believe that there was hdmi, and if, these issues are age related. Probably only Displays with Hdmi 1.4 up supported. That was the standard, when Hdmi, BluRay and FullHd really went off.
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I ve got the same problem my samsung LE32R51B(Old one ~2003), can t cast from chromecast gen1 and gen2, i can ear sound but no image.... The problem maybe on the hdmi version early 1.3.
I am looking about answer from the forum https://productforums.google.com/forum/#!topic/chromecast/9QPojuA3lSU;context-place=forum/chromecast. But until now without solution.
Maybe if i can update my samsung LE32R51B. but i think it will be dificult to do that. try to the web support from samsung but there is no firmware availabe or way to do it
Solution from google item 6:
"If you saw your Chromecast's loading screen ("Chromecast" with a spinning Chrome logo) but the home screen is black, you could be experiencing an HDCP (High-bandwidth Digital Content Protection) with your TV. This issue is easily fixed by rebooting your TV. Turn your TV off, unplug it, turn everything back on and try again."
https://support.google.com/chromeca...36?hl=en&ref_topic=3447927#ts=3090411,3222434
I dont know how to reboot, but i ve turn the tv Off and unplug from the wall. and still not working.
With my newer tv, also from Samsung, it work perfectly.
HDCP issue away....:
http://www.howtogeek.com/208917/htg-explains-how-hdcp-breaks-your-hdtv-and-how-to-fix-it/