Chromecast Timeout Issues - Please post your experience - Google Chromecast

I've had the device about a week now and we have been streaming a lot of content to it without any issues. But I had a strange issue with my Chromecast yesterday and I wanted to make note of it here. This isn't so much as a request for help, but I would like people to post if they are having similar issues so we can see how often it occurs and see if there are any similarities which may help pinpoint the bug.
After watching a Netflix show, I tried casting another show but could not. The TV screen switched to the red "Netflix" screen and it seem to try and buffer the show, but it never started playing. After a while (perhaps a minute), the tablet from which I selected the show to cast came up with a "Could not Connect" error. I tried selecting the show again, and could not get it to connect. I ended up unplugging the device and even then it would not connect. I think I was finally able to fix the problem by selecting another show which did start to play and then selecting the show that I really wanted to watch. However, I was trying lots of things, so it could be something else that actually fixed it. For example, I don't remember if I de-selected the chromecast and then re-select it. I've read that fixed similar issues that other people have had with the Youtibe app.
Here are some more details:
- chromecast is plugged into the TV via the short HDMI extension cord.
- it is powered via the USB power cable plugged into the USB transformer and 110v power (ie not powered via a USB port on the TV)
- the TV does not have HMDI control-ability
- the TV is a LG model 46D64U
- between the two shows when I had the problem, the Chromecast went to a black screen for a second or two and I thought I heard an audible click. In fact I thought the TV turned itself off because the click I think I heard is the same click I hear when the TV turns on or off. However the screen did come back on its own pretty quickly.
I just wanted to see how common this issue may be. So if you have had problems with your Chromecast timing out when trying to stream content, please post as many details about the situation as possible.
Thanks!
Brian

I am having the same issue. netflix can't send the request to chromecast through my tablet. it started a week ago and I haven't had it working since. I have tried clearing cache, uninstalling and re-nstalling. I have had to use my S3 to do it.

GreekTreat said:
I am having the same issue. netflix can't send the request to chromecast through my tablet. it started a week ago and I haven't had it working since. I have tried clearing cache, uninstalling and re-nstalling. I have had to use my S3 to do it.
Click to expand...
Click to collapse
1. Change the date and time settings on your device to Automatic.
2. Clear the Netflix application data
Navigate to Settings.
Under Device, choose Application Manager or Apps section.
Can't find your Application Manager? Refer to your owner's manual or contact your phone manufacturer for further assistance.
Under Downloaded, choose Netflix.
Choose Clear data, then OK.
Re-enter the Netflix application and try playing again.

Chromecast Audio with Pandora Sleep Timer
Post moved to Chromecast Audio forum here:
https://forum.xda-developers.com/android-tv/chromecast-audio/chromecast-audio-pandora-sleep-timer-t3628321

Related

Just got Chromecast on Monday - some issues encountered so far

The setup was fine, connected to my network, played Netflix and Youtube from various devices (phone, laptop, computer) no problems! (Interested in the Plex thread and others on here for locally stored video.. )
What is happening is very strange, however. I have a TV with multiple inputs (typical these days, right?) but after I've been 'casting' to the Chromecast, it takes several tries to change away from that input to another input (my Xbox, or HD antenna).
ALSO - the TV powers itself ON after a while! WHY IS THAT? I left and came back home and thought I had left the TV on - which is not like me at all! And later that night it turned on AGAIN after I went to bed. I unplugged the Chromecast just to get it to stop, but ideally, I would want to leave it plugged in all the time.
What is making the TV turn on?
Will moving my TV input to anything other than the Chromecast port stop it?
Is there a soft power-off option for the Chromecast device?
FractalSphere said:
The setup was fine, connected to my network, played Netflix and Youtube from various devices (phone, laptop, computer) no problems! (Interested in the Plex thread and others on here for locally stored video.. )
What is happening is very strange, however. I have a TV with multiple inputs (typical these days, right?) but after I've been 'casting' to the Chromecast, it takes several tries to change away from that input to another input (my Xbox, or HD antenna).
ALSO - the TV powers itself ON after a while! WHY IS THAT? I left and came back home and thought I had left the TV on - which is not like me at all! And later that night it turned on AGAIN after I went to bed. I unplugged the Chromecast just to get it to stop, but ideally, I would want to leave it plugged in all the time.
What is making the TV turn on?
Will moving my TV input to anything other than the Chromecast port stop it?
Is there a soft power-off option for the Chromecast device?
Click to expand...
Click to collapse
Sounds like you're having issues with their chrome cast's HDMI CEC. It can be used to automatically change inputs to the one the chrome cast is using and even turn on tvs.
You could disable HDMI control for your TV and it would prevent the issues from occurring.
Every manufacturer has a different name for their HDMI Control feature.
Who makes your tv, OP?
FractalSphere said:
The setup was fine, connected to my network, played Netflix and Youtube from various devices (phone, laptop, computer) no problems! (Interested in the Plex thread and others on here for locally stored video.. )
What is happening is very strange, however. I have a TV with multiple inputs (typical these days, right?) but after I've been 'casting' to the Chromecast, it takes several tries to change away from that input to another input (my Xbox, or HD antenna).
ALSO - the TV powers itself ON after a while! WHY IS THAT? I left and came back home and thought I had left the TV on - which is not like me at all! And later that night it turned on AGAIN after I went to bed. I unplugged the Chromecast just to get it to stop, but ideally, I would want to leave it plugged in all the time.
What is making the TV turn on?
Will moving my TV input to anything other than the Chromecast port stop it?
Is there a soft power-off option for the Chromecast device?
Click to expand...
Click to collapse
I would suggest to just unplug the USB when not in use if your TV is turning on, I know my brothers TV its a westinghouse turns on anytime something connected to it turns on like the xbox or ps3 or laptop
not so good to know. hope its fixed soon
Andrmgic said:
Sounds like you're having issues with their chrome cast's HDMI CEC. It can be used to automatically change inputs to the one the chrome cast is using and even turn on tvs.
You could disable HDMI control for your TV and it would prevent the issues from occurring.
Every manufacturer has a different name for their HDMI Control feature.
Who makes your tv, OP?
Click to expand...
Click to collapse
It's a Toshiba flat-screen, don't know the model. I'll put more detail up tonight when I can look. :silly: I also need to try having it off the Chromecast and starting a session and seeing if it draws the TV to that input. THAT would be nice, but the auto-powering on is a bad bug in my opinion.
My TV turns on automatically when just about anything powers on before the tv is on. Say I turn my ps3 on 1st, it will turn it on. Or plug a USB Flash drive in, turns it on. But, once in the HDMI spot, I can shut it down and it stays off. Very strange.
Sent from my SGH-T889 using Tapatalk 4 Beta

ErrorMsg: "Make sure your chromecast is nearby"

I got my Chromecast today, I'm not sure why i bought it already as i live in Sweden and i couldn't even get the app from Playstore.
But to my problem. My Chromecast is plugged in the TV. I get the bootscreen on the TV and I see my chromecast id.
In the app on my phone, I see the Chromecast and I can click it to connect to it. It disables the Wifi for a second or two and then turns it on again. I wait for a few seconds and then this pops up:
"Could not connect to your Chromecast. Make sure your Chromecast is nearby." - It's barely a meter behind me.. and I've tried to have the phone just next to it, no difference.
I've tried to factory reset it. Unplug and replug. Reconnected to the wifi on my phone.
The router is brand new and a good one at that. I have a hard time believing that the issue lies within the Router. It's a Asus RT-N65U.
It's kind of dumb as well that one has to go to random forums to get help. Google doesn't even put a contact form anywhere on their Chromecast page.
Pics:
https://dl.dropboxusercontent.com/u/71410276/Screenshot_2013-10-07-21-38-18.png
https://dl.dropboxusercontent.com/u/71410276/Screenshot_2013-10-07-21-40-17.png
gurkburk92 said:
I got my Chromecast today, I'm not sure why i bought it already as i live in Sweden and i couldn't even get the app from Playstore.
But to my problem. My Chromecast is plugged in the TV. I get the bootscreen on the TV and I see my chromecast id.
In the app on my phone, I see the Chromecast and I can click it to connect to it. It disables the Wifi for a second or two and then turns it on again. I wait for a few seconds and then this pops up:
"Could not connect to your Chromecast. Make sure your Chromecast is nearby." - It's barely a meter behind me.. and I've tried to have the phone just next to it, no difference.
I've tried to factory reset it. Unplug and replug. Reconnected to the wifi on my phone.
The router is brand new and a good one at that. I have a hard time believing that the issue lies within the Router. It's a Asus RT-N65U.
It's kind of dumb as well that one has to go to random forums to get help. Google doesn't even put a contact form anywhere on their Chromecast page.
Pics:
https://dl.dropboxusercontent.com/u/71410276/Screenshot_2013-10-07-21-38-18.png
https://dl.dropboxusercontent.com/u/71410276/Screenshot_2013-10-07-21-40-17.png
Click to expand...
Click to collapse
The setup process doesn't involve your router or home network at all. The issue is either with your phone or the Chromecast itself. Try running the setup from a different device (I believe you can do it from a computer). If that doesn't work, the Chromecast is probably faulty.
tchebb said:
The setup process doesn't involve your router or home network at all. The issue is either with your phone or the Chromecast itself. Try running the setup from a different device (I believe you can do it from a computer). If that doesn't work, the Chromecast is probably faulty.
Click to expand...
Click to collapse
I have connected the Chromecast to my stationary PC, would that work? or should i try plugging it into a laptop ?
gurkburk92 said:
I have connected the Chromecast to my stationary PC, would that work? or should i try plugging it into a laptop ?
Click to expand...
Click to collapse
Any computer with Wi-Fi will work. Just visit this page from within Chrome and follow its instructions.
tchebb said:
Any computer with Wi-Fi will work. Just visit this page from within Chrome and follow its instructions.
Click to expand...
Click to collapse
Got it set up now. Used a laptop to set it up. Thanks for the help.

Chromecast

Can anyone cast screen using Chromecast? Used to be able to do that with several other devices. But on this device, I get msg that screen not optimized for Chromecast. I can cast videos from different apps, but can't cast the phone screen anymore.
Please check and let me know what you're experiencing.
Tried right now and it works. Buggy, but it works. And with buggy I mean 1 out of 3 or 4 times I cast, it ends after a few seconds with a "casting has ended" for no reason. But when it does work, it goes for hours with no problems...
Odd. Screen casting using an Xperia X Compact (with its slower processor and less RAM) is fine, but on the XZ1C it disconnects or freezes nearly every time. I have found a workaround, however. The app "Web Video Caster" works reliably, and can access the full storage, including an SD card, using a built-in file explorer. Offers subtitle search and can play everything I have thrown at it so far.
flintfirewalker said:
Can anyone cast screen using Chromecast? Used to be able to do that with several other devices. But on this device, I get msg that screen not optimized for Chromecast. I can cast videos from different apps, but can't cast the phone screen anymore.
Please check and let me know what you're experiencing.
Click to expand...
Click to collapse
Chromecast works perfect for me.
But I have read that the Chromecast dongle needs excellent wifi to work properly, ideally within ten foot of a fast router.
@Didgesteve
It's curious how I've done everything short of completely resetting the phone, including updating firmware on both phone and Chromecast, and the screen cast connection is almost never maintained for more than a few seconds, if it connects at all to begin with. However, through a 3rd party application, as I indicated above, the connection is reliable, as is also the case for all connections (including the built-in screen casting) on the Xperia X compact..
pseudonym58 said:
@Didgesteve
It's curious how I've done everything short of completely resetting the phone, including updating firmware on both phone and Chromecast, and the screen cast connection is almost never maintained for more than a few seconds, if it connects at all to begin with. However, through a 3rd party application, as I indicated above, the connection is reliable, as is also the case for all connections (including the built-in screen casting) on the Xperia X compact..
Click to expand...
Click to collapse
Have you tried the Chromecast in another enviroment, different wifi setup?
Are there any power cables or transformers near the back of the TV? The ariel for the TV may be built into the frame, whilst the Chromecast might suffer being lumped next to all the power connectors at the back.
Try sending it back for a replacement, you might have a duff unit.

Weird Chromecast problems, but only with this phone. Maybe some obscure setting?

I have two Chromecasts -- one first generation and one second generation. I also have an old Firestick. My wife's Galaxy S 9 works fine with all three devices. My phone worked fine with all three until a couple of weeks ago. Now, my phone can only cast to the Firestick (and obviously only from supported apps like YouTube and Netflix). If I open the Google Home app on my phone, both Chromecasts appear in their appropriate rooms, but that's about where my control ends.
In Home, I can tap and connect to the second generation device to control the volume and I can also tap the "Watch live TV" button below the icon and it will start casting some weird network with old game shows. I can do absolutely nothing else with that Chromecast including screen mirroring, casting from any app, or even viewing or controlling playback of media cast from a different phone. I can tap to connect to the first generation device, but it says "Not available" and that's the end of that. There is no "Watch live TV" button below it.
Again, all of these devices work fine with my wife's phone. I have tried all the usual culprits from unplugging every relevant device and waiting a few minutes, resetting the Chromecast, clearing Home app data, uninstalling and reinstalling apps, verifying all devices are on the same network, making sure Home and Google Play Services have full permissions, the phone isn't in power save mode, sensors are enabled, etc... Google Home has no trouble managing other connected devices in my home including light bulbs and speakers. I can reset the Chromecasts and actually set them up with my phone from the Home app, but as soon as they connect to Home, my phone can no longer control them.
Anyone ever had a similar experience? Can you think of any obscure settings that might be causing me issues? I already spent an hour or more with Google's Chromecast support and I'm about to see if I can find a good Samsung support channel.

Chromecast Logo shows Up, then blackscreen (also FireTV)

Hello everyone
I'm desperately trying so solve a problem I'm having now for a few days.
I've got an older Samsung smart tv (think it's from 2012 - Model D5700)
Everything works like charm. My PC is plugged in, I can watch movies from a hard drive etc.
But when i plug in a Chromecast (2nd gen) and a firetv Stick I only see a boot Logo and after that a Black screen on 1080p (no "no signal")
I've already tried factory resets on every device, every HDMI port, plugging in with HDMI extender, without extender, with HDMI switch, directly into TV, multiple resets at the same time with every device.
I've also tried multiple power adapters and using the Chromecast/FireTV on a different device. (Both devices are working like a charm)
I've entered the TVs Service Menu and did a factory reset. Also I checked if the TV is showing some errors.
Can anyone help me with this problem?
I can't understand why the TV is not able to get a picture from the Chromecast. It's super illogical for me.
You don't know how thankful I would be when someone is helping me to solve this issue.
Have a great day
Kind regards
Tog
Togic said:
I can't understand why the TV is not able to get a picture from the Chromecast. It's super illogical for me.
You don't know how thankful I would be when someone is helping me to solve this issue.
Click to expand...
Click to collapse
I had the exact same problem with a Chromecast Ultra. I tried everything, other TVs, other powersources, monitors, AV receivers, even dissembled it to clean HDMI contacts and whatnot. From what I read elsewhere and my own experience, once you have the black screen after G logo, your Chromecast is irreversibly dead.
Sorry to say it, but it's the truth.
Your display likely doesn't have [new enough] HDCP support.
JamesAb said:
I had the exact same problem with a Chromecast Ultra. I tried everything, other TVs, other powersources, monitors, AV receivers, even dissembled it to clean HDMI contacts and whatnot. From what I read elsewhere and my own experience, once you have the black screen after G logo, your Chromecast is irreversibly dead.
Sorry to say it, but it's the truth.
Click to expand...
Click to collapse
I have the same problem, and tried all the steps to resolve. But in addition, I plugged in the Chromecast into another TV and it worked perfectly, so the Chromecast is not be dead in my case.
The issue - for me at least - is that the screen is black but the sound is fine, so I can still cast Netflix/YouTube/etc but there is no video displayed, just a blank screen.
My guess is that there was a TV software update and this has caused the problem, but I don't know for sure; it's frustrating, as I only use the TV to cast to.
If it helps, the issue first started on 26 AUG 2022 and the TV is a SAMSUNG UE32J5100. I've contacted Google and Samsung separately to see if they come up with anything.
I'll post an update if I find out anything else.
mrdaviedoo said:
I have the same problem, and tried all the steps to resolve. But in addition, I plugged in the Chromecast into another TV and it worked perfectly, so the Chromecast is not be dead in my case.
The issue - for me at least - is that the screen is black but the sound is fine, so I can still cast Netflix/YouTube/etc but there is no video displayed, just a blank screen.
My guess is that there was a TV software update and this has caused the problem, but I don't know for sure; it's frustrating, as I only use the TV to cast to.
If it helps, the issue first started on 26 AUG 2022 and the TV is a SAMSUNG UE32J5100. I've contacted Google and Samsung separately to see if they come up with anything.
I'll post an update if I find out anything else.
Click to expand...
Click to collapse
UPDATE: Samsung have suggested the problem is hardware related, basically the TV is knackered. So, in my case, the fix is to buy a new TV!
Not the answer I wanted but I have to lump it.
mrdaviedoo said:
UPDATE: Samsung have suggested the problem is hardware related, basically the TV is knackered. So, in my case, the fix is to buy a new TV!
Not the answer I wanted but I have to lump it.
Click to expand...
Click to collapse
I have an apology to make. Despite doing everything I thought I could to fix the problem I neglected the most obvious and fundamental thing....
UNPLUG THE TV AT THE MAINS FOR 60 SECS AND PLUG IT BACK IN!
And now the problem is completely solved. Once again, my sincerest apologies but I hope this helps others.

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