Hello, I just bought new Xperia Z1 on thursday. I wanted to test all features of this amazing device. Yeah.. after testing most of them I had to test waterproofness, so I made sure all covers were closed. So I put the phone under the faucet for 5 seconds to clear it from dust (headphone jack got wet for sure), then I left it on my desk for a while. After 1.5-2 hours I was going to watch a movie but after connecting my headphones to headphone jack nothing happened, it didn't detect my headphones, I said 'okay nevermind, lets leave it for a night'. Today I woke up, but still.. no luck. Headphones jack ain't responding to any headphones. Should I wait few more days or just reclamate it? I'm scared it might void warranty and I have to buy new device.
Thanks for help.
Kind regards,
Earl
Did you try different Headphones?
eclyptos said:
Did you try different Headphones?
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Click to collapse
Yes I tried 4 different pairs but didn't work. The original ones I recieved with Z1 works fine on my PC and TV.
Cleaned it with cotton swabs, but no water in there or anything, used also compressed air. Waiting for advices.
Not sure if this help, do a Factory Reset. If this will fix that mean is something on your phone which compromising the jack audio. Then install one by one the applications and see which get you problems. Check also all the settings in Sound and Volumes if everything is ok.
eclyptos said:
Not sure if this help, do a Factory Reset. If this will fix that mean is something on your phone which compromising the jack audio. Then install one by one the applications and see which get you problems. Check also all the settings in Sound and Volumes if everything is ok.
Click to expand...
Click to collapse
I've done a system reinstall by update service 3 hours ago, didn't help. Sound and Volumes are okay. I think thats some hardware problem, but its weird since headphones jack should be totally waterproof, maybe something is still wet inside and I have to wait till it will get dry
Let's do a small test. Connect your phone via Bluetooth to the PC and Play some Music or Vids from Z1 and tell me if you can hear Music on your PC. Just connect and click listening Audio from Z1. Your PC will be used like a handset to listening music. So, do you hear anything?
eclyptos said:
Let's do a small test. Connect your phone via Bluetooth to the PC and Play some Music or Vids from Z1 and tell me if you can hear Music on your PC. Just connect and click listening Audio from Z1. Your PC will be used like a handset to listening music. So, do you hear anything?
Click to expand...
Click to collapse
Connected through WiFi, set up multimedia server, it worked fine.
EarlShannons said:
Connected through WiFi, set up multimedia server, it worked fine.
Click to expand...
Click to collapse
You don't understand. Can you hear Audio from speaker? Yes. Then you put jack connector and the speaker turn off but the headphones do not working? Yes. Then try also via bluetooth reproduce music on PC or even on Bluetooth Handset, do you hear music? If you try we can understand if it's hardware or software problem. I will suggest also do a Factory Reset, do not matter the Update you did. After Updates is recommended a Factory Reset, so do it. Report later. Multimedia and WiFi have nothing to do with the problem.
eclyptos said:
You don't understand. Can you hear Audio from speaker? Yes. Then you put jack connector and the speaker turn off but the headphones do not working? Yes. Then try also via bluetooth reproduce music on PC or even on Bluetooth Handset, do you hear music? If you try we can understand if it's hardware or software problem. I will suggest also do a Factory Reset, do not matter the Update you did. After Updates is recommended a Factory Reset, so do it. Report later. Multimedia and WiFi have nothing to do with the problem.
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Click to collapse
After connecting headphones speaker is working just the same when they are not connected. If I volume up playing music from walkman with headphones connected, and speaker is just louder. Going to do Factory Reset now.
Did Factory reset, nothing fixed.
EarlShannons said:
Did Factory reset, nothing fixed.
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Click to collapse
Sorry to say but I think you have to go via Warranty and get it repaired. They will do it in few week. That's the procedures and regulations.
eclyptos said:
Sorry to say but I think you have to go via Warranty and get it repaired. They will do it in few week. That's the procedures and regulations.
Click to expand...
Click to collapse
Thank you very much, apperciated help!
Related
Hi all,
I have a strange issue with one mobo for i9000 and I thought that maybe someone will be able to help with that. I have not been able to find any solution on the forum or anywhere else. The problem is that the speaker generally works - when I change the ringtone or notifications, the sound gets through it, however it does not play any sound when playing multimedia type of sound (so in games, or when changing multimedia volume in settings). When I connect headphones, the sound works ok for multimedia. Does anyone have an idea on what is going on with it? I have never seen such an issue, is there any way o fix it?
Thanks,
XaFFaX
The_XaFFaX said:
Hi all,
I have a strange issue with one mobo for i9000 and I thought that maybe someone will be able to help with that. I have not been able to find any solution on the forum or anywhere else. The problem is that the speaker generally works - when I change the ringtone or notifications, the sound gets through it, however it does not play any sound when playing multimedia type of sound (so in games, or when changing multimedia volume in settings). When I connect headphones, the sound works ok for multimedia. Does anyone have an idea on what is going on with it? I have never seen such an issue, is there any way o fix it?
Thanks,
XaFFaX
Click to expand...
Click to collapse
Try to change your rom if problem still there then it must be fault in speakers then go to service centre.
It confused me, that you write the speaker sounds normal ...
Are you using BigMEM or something which breaks some kernel-libs for multimedia???
freakymod2120 said:
It confused me, that you write the speaker sounds normal ...
Are you using BigMEM or something which breaks some kernel-libs for multimedia???
Click to expand...
Click to collapse
Yeah, the sound gets through it when I select different ringtones, but not when playing multimedia. However when I connect headphones, all is ok.
Currently the phone was wiped clean and installed stock rom using Odin, so I assume if there even were modifications like those you mention, those should be all gone now.
Hmhh strange:
When you are using stock rom and the problem still exists it should be a hardware problem with the speaker maybe with some frequencies???
Because when you use your headphones erverything works okay, so the is produced by the kernel-drivers ...
The_XaFFaX said:
Yeah, the sound gets through it when I select different ringtones, but not when playing multimedia. However when I connect headphones, all is ok.
Currently the phone was wiped clean and installed stock rom using Odin, so I assume if there even were modifications like those you mention, those should be all gone now.
Click to expand...
Click to collapse
The_XaFFaX said:
Yeah, the sound gets through it when I select different ringtones, but not when playing multimedia. However when I connect headphones, all is ok.
Click to expand...
Click to collapse
check if you have any lint /dirt lodged in your headphone slot, try use a needle of tooth pick, when phone is powered off and battery removed.
Check this out! You , YES! you are an " Android ". Not your phone but U.
It is strange, i never get this ideas ...:crying:
when i read your posting it is so obvious
xsenman said:
check if you have any lint /dirt lodged in your headphone slot, try use a needle of tooth pick, when phone is powered off and battery removed.
Check this out! You , YES! you are an " Android ". Not your phone but U.
Click to expand...
Click to collapse
xsenman said:
check if you have any lint /dirt lodged in your headphone slot, try use a needle of tooth pick, when phone is powered off and battery removed.
I will, thanks. I did not realize this may be the issue, since all other sounds go through the speaker. But then if the sound for ringtones goes through speaker regardless of connected headphones, this may be the issue.
I will check and see if this will help, thanks!
Click to expand...
Click to collapse
Please let us know if it works now ...:good:
Thanks!
The_XaFFaX said:
xsenman said:
check if you have any lint /dirt lodged in your headphone slot, try use a needle of tooth pick, when phone is powered off and battery removed.
I will, thanks. I did not realize this may be the issue, since all other sounds go through the speaker. But then if the sound for ringtones goes through speaker regardless of connected headphones, this may be the issue.
I will check and see if this will help, thanks!
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Ok so I have managed to trace the problem. It turned out that international version of i9000 has a different sensor/headphone connector than the SC-02B I have. I have ripped off the sensor/headphone module from original leftovers of the screen and connected it to the board and launched the phone. All sound works fine then, no issues whatsoever. Youtube works, ringtones work, even the light sensor works (it did not when I tested it on the international board). So this is it guys. Probably the same problem is with wifi - there are different board connectors and the antenna is not connected, hence low signal.
Thanks for your replies and help, much appreciated!
XaFFaX
Hi all,
Today I found out my speakersound is not working properly.
The external speaker on the back works fine but when I start Walkman and want to play a song there is no sound.
I believe that my phone thinks that the headset is plugged in.
I have tried the following:
- Reflash stock
- Factory reset
- On/off device
It just doesnt work.
Anyone got a solution before I get my bud to a repair centre?
please use service test
Done, there is absolutly no sound. Only when i really plug my earphones in.
Also a funny thing. Normaly when you open FM radio without earphones it ask yo plug them in. But with me there was no popup this tells me that there is a problem with my 3.5mm jack
Hey a friend had the same problem with his HTC phone. he downloaded the app Headphone blocker (or similar) from the play store and that worked. maybe you'll use it temporarily?
mrjraider said:
Done, there is absolutly no sound. Only when i really plug my earphones in.
Also a funny thing. Normaly when you open FM radio without earphones it ask yo plug them in. But with me there was no popup this tells me that there is a problem with my 3.5mm jack
Click to expand...
Click to collapse
i found this problem in xperia play and SP has problem too
i restart mobile phone or plug earphone and unplug again
Schokonuss said:
Hey a friend had the same problem with his HTC phone. he downloaded the app Headphone blocker (or similar) from the play store and that worked. maybe you'll use it temporarily?
Click to expand...
Click to collapse
Not compatible with jb
Depump said:
i found this problem in xperia play and SP has problem too
i restart mobile phone or plug earphone and unplug again
Click to expand...
Click to collapse
tried many times
double delete
oh,ok.. by the way i had the same problem but i just had to plug in the headphone for short and then it worked fine and the problem never came again. or you shut down the phone for a while?
tried it all.
Shut down lay it away for an hour. Plugged earphones in and put it way for a while..
I really dont know what to do..
Also; it is only with "media" files becasue i hear when someone calls me or sent me a text message. Changing volume is something i can hear to. I just need to reset so that it is not in headset mode any more
hm.. okay.. and where exactly comes the problem? only with walkman or also with youtube or instant buttons or something like that? and can you hear something, if you go to dialer and *#*#7378423#*#* then go to service test and loudspeaker?
oops okay saw it too late ^^ these are the same "symptoms" like I had. If you plug in your earphones, the music for examples functions, right? and if you let the music play and you plug them out while letting the music play it stops?
The problem occurs with everything that uses the speaker. For example youtube. There is absolutly no sound unless i use my headphones. The same is for walkman, apollo and many others.
The service tests dont work. Since i cant hear a thing unless i use my headphones
No the music dont stop when i unplug my headphones
Okay.. but it is loudless.. that's quite difficult ^^ if it thinks the headphine is in did you try to kind of clean the headphone jack connection by blowing into it e.g.?
Okay; very very late response but from me.
I've tried a lot of solutions but a very very weird one worked from me. My speakers are functioning again.
What I did.
After the response above I just blowed a bit air in it. I just, yes very weird, licked the 3.5 mm plug that goes inside in the phone and played a song.
When I removed it the Walkman stopped playing. I thought it was me that I pressed a button or something. So I plugged it back in pressed play and after two songs I removed my earphones and yet again, the music stopped.
WOW it worked!
So I pressed play again and Krewella played through my speaker again!!
So, licking it seems to work? :silly:
Probably because of dust between the contacts inside the hole.
Good you got it sorted
Sent from my C6603 using xda premium
N910T 5.1.1 DOK2
Not sure how it happen, Just buy from a guy in Craigslist and find out it have no sound.
No sound at all ( that mean when turn on no sound, using the phone no sound, call no sound - the call app freeze or foreclose when call), YouTube foreclose when I hit play, sound recorder foreclose when I hit record ( look like any apps touch to the sound thing will foreclose when run)
I had tried other kernel but no luck.
At first I think it was water damage but when I look at water indicator it still white.
I ask the guy and he said the phone got like this because last update. Hard to believe ppl on CL but I have seen some phone lost sound because update too.
Serial number was null before, I have try to flash a new EFS and I get SN back.
Thanks a lots, I will donate $20 if anyone can help me solve this problem.
Install a custom ROM on it & test... Might be software related
Same thing happens. No luck with CM12
Voice recorder fails " internal application error. Microphone may be in use"
Look like all apps cant access the sound part? codec?
Water damaged phone?
At first I think it was water damage but when I look at water indicator it still white.
Second, if It got water damage why all the apps utilize sound fail? Maybe only one speaker or microphone fail when they get wet?
I ask the guy and he said the phone got like this because last update. hard to believe ppl on CL but I have seen some phone lost sound because update too.
Serial number was null before, I have try to flash a new EFS and I get SN back.
MB or Speakers and MIC
haminh said:
At first I think it was water damage but when I look at water indicator it still white.
Second, if It got water damage why all the apps utilize sound fail? Maybe only one speaker or microphone fail when they get wet?
I ask the guy and he said the phone got like this because last update. hard to believe ppl on CL but I have seen some phone lost sound because update too.
Serial number was null before, I have try to flash a new EFS and I get SN back.
Click to expand...
Click to collapse
One way is trying another Motherboard or its the speaker and Microphone damage, you can try changing the Speaker and Mic to see it that works or get another MB.
Did you do a full odin to stock? Like completely wipe everything
Did you test the phone before you bought it?
Have you tried using a Bluetooth or wired headphone? If the previous owner used a cheap wired headphone and the tip of the headphone broke inside of the jack. Software on the phone is going to redirect all audio and mic to the headset jack. With no headset present it would render the internal microphone and internal speakers useless
_-..zKiLLA..-_ said:
Did you do a full odin to stock? Like completely wipe everything
Click to expand...
Click to collapse
I did full Odin flash but no luck. But maybe have to supper wipe? Do you know anyway can completely wipe the phone and install new firmware?
miltongina said:
One way is trying another Motherboard or its the speaker and Microphone damage, you can try changing the Speaker and Mic to see it that works or get another MB.
Click to expand...
Click to collapse
I dont think hardware problem, But I'll try, Thanks
bigapplevip said:
Have you tried using a Bluetooth or wired headphone? If the previous owner used a cheap wired headphone and the tip of the headphone broke inside of the jack. Software on the phone is going to redirect all audio and mic to the headset jack. With no headset present it would render the internal microphone and internal speakers useless
Click to expand...
Click to collapse
The problem is the recorder app foreclose when I hit record. and any other app use sound like youtube will foreclose when I hit play too
bvzxa3 said:
Did you test the phone before you bought it?
Click to expand...
Click to collapse
I didnt test very careful. That why I'm stuck here
bigapplevip said:
Have you tried using a Bluetooth or wired headphone? If the previous owner used a cheap wired headphone and the tip of the headphone broke inside of the jack. Software on the phone is going to redirect all audio and mic to the headset jack. With no headset present it would render the internal microphone and internal speakers useless
Click to expand...
Click to collapse
There is no tip of headphone jack inside the phone, I tried with good headphone but no luck too.
All of the app use sound will foreclose when I hit play and sound recorder foreclose when I hit record
haminh said:
There is no tip of headphone jack inside the phone, I tried with good headphone but no luck too.
All of the app use sound will foreclose when I hit play and sound recorder foreclose when I hit record
Click to expand...
Click to collapse
try downloading a mixer_paths.xml file it worked for me before,if you can't find the file for some reason i can e-mail it to you
I will try the "mixer_paths.xml" when I get home. I'm in business trip until middle of this month. Thank you guys for great help.
The "mixer_paths.xml" is not working. I will try to see if any hardware problem today.
haminh said:
The "mixer_paths.xml" is not working. I will try to see if any hardware problem today.
Click to expand...
Click to collapse
The phone turn out is hardware issue. There is a small corrosion on the board.
Anyone in here offer anything for it before I sell it on ebay?
Is anyone else finding that they'll plug in headphones and the handset isn't recognising that there's something plugged in?
The-Last-Hylian said:
Is anyone else finding that they'll plug in headphones and the handset isn't recognising that there's something plugged in?
Click to expand...
Click to collapse
No, never happened
Nope.
I have the same problem. Some headphones work fine and others don't. I found that an app called SoundAbout can fix this. It can force the audio into the headphones even if the system doesn't recognize the headphones. Seems that this is a software problem.
I'm still having the problem that some headphones just won't stay plugged and come off easily. Wonder if the problem is the actual headphone socket?
itchian said:
I have the same problem. Some headphones work fine and others don't. I found that an app called SoundAbout can fix this. It can force the audio into the headphones even if the system doesn't recognize the headphones. Seems that this is a software problem.
I'm still having the problem that some headphones just won't stay plugged and come off easily. Wonder if the problem is the actual headphone socket?
Click to expand...
Click to collapse
I had the same problem with the standard headphones, every other headphone worked, i actually find a method is pretty stupid but you have to put some saliva on the jack and twist it in the headphone jack so it makes contact, obviously now i changed headphones.
The-Last-Hylian said:
Is anyone else finding that they'll plug in headphones and the handset isn't recognising that there's something plugged in?
Click to expand...
Click to collapse
This just started happening to me this week. My Mate 9 was bought in February. I was about to do a full reset but I'll try SoundAbout and the saliva trick and post an update later.
UPDATE: SoundAbout fixed it for me. This leads me to believe the phone needs a reset as it doesn't appear to be a hardware issue.
Recently I encountered a problem in my Xperia SP.
There is a headphone icon shown in the status bar but I didn't connect any headphones and the speakers don't work too :crying:
Is this a hardware problem or a software problem? What is the solution?
shibu29 said:
Recently I encountered a problem in my Xperia SP.
There is a headphone icon shown in the status bar but I didn't connect any headphones and the speakers don't work too :crying:
Is this a hardware problem or a software problem? What is the solution?
Click to expand...
Click to collapse
It's a common problem with XSP headphone's socket, and to solve this simply play any sound file then keep plug and unplug the headphone jack till you hear sound from the loud speaker.
Sent from my Xperia SP using Tapatalk
OsGhaly said:
It's a common problem with XSP headphone's socket, and to solve this simply play any sound file then keep plug and unplug the headphone jack till you hear sound from the loud speaker.
Click to expand...
Click to collapse
It works but it again occurs after plugging and unplugging the headphone or when I restart my phone.
Regarding Sound
XSPuser said:
Recently I encountered a problem in my Xperia SP.
There is a headphone icon shown in the status bar but I didn't connect any headphones and the speakers don't work too :crying:
Is this a hardware problem or a software problem? What is the solution?
Click to expand...
Click to collapse
Seems like a software issue. Try this app SoundAbout from google store. For me i wasnt getting any sound from earpiece and from back speaker as well. But while playing with the sound settings, i got the sound working on m back speaker. And with a little bit of searching on the net, i found a post where it mentioned to use to check the sound getting redirected to speaker or the earpiece. I checked with the app, and now i can hear from the earpiece as well as from speaker. May be the software or the firmware is corrupted. One of my friend works in the sony center and he told me that first they check it with xperia companion repair option. Else they use different software to erase all and reinstall like the factory. I dont know if it is true but thats why they charge hefty. Anyways try the app SoundAbout, and mess me if it works.
dddhanno15 said:
Seems like a software issue. Try this app SoundAbout from google store. For me i wasnt getting any sound from earpiece and from back speaker as well. But while playing with the sound settings, i got the sound working on m back speaker. And with a little bit of searching on the net, i found a post where it mentioned to use to check the sound getting redirected to speaker or the earpiece. I checked with the app, and now i can hear from the earpiece as well as from speaker. May be the software or the firmware is corrupted. One of my friend works in the sony center and he told me that first they check it with xperia companion repair option. Else they use different software to erase all and reinstall like the factory. I dont know if it is true but thats why they charge hefty. Anyways try the app SoundAbout, and mess me if it works.
Click to expand...
Click to collapse
FINALLY!!!!
I could hear the music from my speaker. Thanks a lot. Still, it was showing headset icon in the status bar but no worries now I can change the source from within the app. Thanks for saving me some bucks! :good:
I think there is some problem in our headphone jack bcoz I did a factory reset and changed the ROM twice but still the problem persists. It must be some hardware defect in the jack.
XSPuser said:
FINALLY!!!!
I could hear the music from my speaker. Thanks a lot. Still, it was showing headset icon in the status bar but no worries now I can change the source from within the app. Thanks for saving me some bucks! :good:
I think there is some problem in our headphone jack bcoz I did a factory reset and changed the ROM twice but still the problem persists. It must be some hardware defect in the jack.
Click to expand...
Click to collapse
Well actually there is a problem with the headset jack but hey atleast the earpiece is working :good::laugh: and speaker too. It's quite a hassle to change the setting now on then, but I hope it's OK with you
dddhanno15 said:
Well actually there is a problem with the headset jack but hey atleast the earpiece is working :good::laugh: and speaker too. It's quite a hassle to change the setting now on then, but I hope it's OK with you
Click to expand...
Click to collapse
Yeah that's not a big issue. Just tell me if u find a permanent solution. Thanks again! :good: