[Q] Problems with Nwtflix - Grey pixels when streaming - Xperia Z Q&A, Help & Troubleshooting

I'm having some problems using the Netflix app on my Xperia Z. When I try to stream a film the screen is only grey and show colours. At the top of the screen the stream is streaming, but only the part that is supposed to be at the bottom of the screen. Subtitles are showing in the top of screen.
Also this part is grey and "pixly".
Does anyone else has these problems? My Xperia Z is both rooted and have the bootloader unlocked.
Thanks in advance!

MinnesotaVikings1961 said:
I'm having some problems using the Netflix app on my Xperia Z. When I try to stream a film the screen is only grey and show colours. At the top of the screen the stream is streaming, but only the part that is supposed to be at the bottom of the screen. Subtitles are showing in the top of screen.
Also this part is grey and "pixly".
Does anyone else has these problems? My Xperia Z is both rooted and have the bootloader unlocked.
Thanks in advance!
Click to expand...
Click to collapse
Nope. No problems here. Locked BL and not rooted though.

Cenobite_ said:
Nope. No problems here. Locked BL and not rooted though.
Click to expand...
Click to collapse
Thanks for the reply! Could it maybe has something to do with the bootloader? I know a few streaming services doesn't allow streaming if the bootloader is unlocked due to DRM. Do you know how it is with Netflix

Related

[Q] After JB update,I see about 4 very small bright pixel on the screen.

Though these 4 pixel dot only visible when brightness is at 60% and specially visible when background color is black. Can Dead Pixel Fixer app fix it? or I have to do something else.
irfan_omi22 said:
Though these 4 pixel dot only visible when brightness is at 60% and specially visible when background color is black. Can Dead Pixel Fixer app fix it? or I have to do something else.
Click to expand...
Click to collapse
see if it's a hardware problem first by taking a screenshot and seeing if you can see the pixels in the screenshot. If you can, it's a hardware problem, if not, then I guess you can solve it somehow, either with that app you mentioned or flashing a new firmware
SammiSaysHello said:
see if it's a hardware problem first by taking a screenshot and seeing if you can see the pixels in the screenshot. If you can, it's a hardware problem, if not, then I guess you can solve it somehow, either with that app you mentioned or flashing a new firmware
Click to expand...
Click to collapse
I took screen shot, there was no problem in that picture. I tested many things, and the result is - the dots are only visible in Black background when brightness is above 50%. Otherwise its not visible at all. Phew....... That's a relief :victory:
irfan_omi22 said:
I took screen shot, there was no problem in that picture. I tested many things, and the result is - the dots are only visible in Black background when brightness is above 50%. Otherwise its not visible at all. Phew....... That's a relief :victory:
Click to expand...
Click to collapse
OOHH woops I meant if there are dots in the screenshot, it's a software problem, and if there aren't any, it's a hardware problem
SammiSaysHello said:
OOHH woops I meant if there are dots in the screenshot, it's a software problem, and if there aren't any, it's a hardware problem
Click to expand...
Click to collapse
My history:
Buy Xperia V with .489 no have stuck pixel (60%, 80, 100%)
upgrade to .140 increase brightness at 60% and now have one stuck pixel (green). :S software problem
im using .140 deodex and DoomKernel or vKernel
note im not sure but I thought I saw it before unlocking the kernel and put vKernel/DooMLoRD kernel did not have this problem.

[Q] Touch screen - horizontal position

I have a problem. When the phone is located for example on a table. This touch screen responds very hard (when it is in the horizontal position). when phonei is in the a vertical position, the screen works very well.
I have firmware 12.0.A.1.257.
yes sometimes
when i connect to my laptop it used normal
but when i connect to my PC i cant use my phone
maybe erro from hardware but i think u should tick off gloves mode in setting
illusiek said:
I have a problem. When the phone is located for example on a table. This touch screen responds very hard (when it is in the horizontal position). when phonei is in the a vertical position, the screen works very well.
I have firmware 12.0.A.1.257.
Click to expand...
Click to collapse
hey dude
so i decided to buy this phone but after reading this issue i kinda changed my mind but i thinks this may work
i bought a Xperia Tipo for my baby brother last week and it has touch sensitive issues just like SP when it placed horizontal ( i watched the Utube Videos and it looks exact the Same) but i found a little Mod App called (Touch Calibrate) i want you test it for me and say that if that worked for you or not!
http://fs2.filegir.com/karandevilocs/TouchFWTools.apk
install it manually and give me report! :fingers-crossed:
karandevilocs said:
hey dude
so i decided to buy this phone but after reading this issue i kinda changed my mind but i thinks this may work
i bought a Xperia Tipo for my baby brother last week and it has touch sensitive issues just like SP when it placed horizontal ( i watched the Utube Videos and it looks exact the Same) but i found a little Mod App called (Touch Calibrate) i want you test it for me and say that if that worked for you or not!
http://fs2.filegir.com/karandevilocs/TouchFWTools.apk
install it manually and give me report! :fingers-crossed:
Click to expand...
Click to collapse
APp not installed
ashis.kyal said:
APp not installed
Click to expand...
Click to collapse
Did You Check Unknowns Resources in Settings?!
it should WORK!
if that didn't work search TOUCH CALIBRATION in Play Store and let me know
Touch Irresponsive, Screen Freezes
Like a lot of users, I am also having problems with the xperia SP's touch screen. The touchscreen becomes randomly irresponsive. Sony acknowledges the problem and suggests:
"This have now been investigated and if you experience this problem I advice you to contact your local support team to have your phone calibrated at a repair center."
The problem is in live in Bangladesh and they do not have official Sony tech support centres. Does anyone know how to do the touch screen calibrations ? Any DIY solutions will be highly appreciated.
Cheers,
Mir

The method of reproduce the touch screen problem is established. Confirm it!

1.Turn on your display and wake app like the paintsoft.
2.Put your Z1 onto a insulated one, like rubber sheet and your Z1 has to be naked.(without any cases)
3.Wait 30sec or more.
4.Draw a line, and during drawing, touch the side panel. Left side and right side should be touched by two fingers. and cover of microUSB port and sim port should not be touched.
5.About 70-80%, You can reproduce the problem.
The movie is here
http://youtu.be/CeAw17LrdKE
This problem may be caused by bad insulating.
But I don't know this problem is occurred in all Z1s.
This problem of touch panel can be occurred variable timings.
People who playing games or using pattern lock will recognize this problem easily. but difficult for who Not playing games or Not using pattern lock.
This method can detect the potential error of your Z1 it looks no problem.
Please test your Z1. and if the problem is reproduced, you should go to store and make a claim!
and replaced one if you get, please re-test and report here.
router0520 said:
1. Turn on your display and wake app like the paintsoft.
2.Put your Z1 onto a insurated one, like rubber sheet and your Z1 must be naked.(without any cases)
3.Wait 30sec or more.
4.Drow a line, and during drowing, touch the side panel. Side panel should be touched left side and right side by two fingers. and cover of microUSB port and sim port should not be touched.
5.For 70-80%, You can reproduce the problem.
The movie is here
http://youtu.be/CeAw17LrdKE
This plobrem caused by bad insurating.
But I don't know this ploblem is occurred in all Z1s.
Please confirm it.
Click to expand...
Click to collapse
confirmed in my case.. really bad...
router0520 said:
1. Turn on your display and wake app like the paintsoft.
2.Put your Z1 onto a insurated one, like rubber sheet and your Z1 must be naked.(without any cases)
3.Wait 30sec or more.
4.Drow a line, and during drowing, touch the side panel. Side panel should be touched left side and right side by two fingers. and cover of microUSB port and sim port should not be touched.
5.For 70-80%, You can reproduce the problem.
The movie is here
http://youtu.be/CeAw17LrdKE
This plobrem caused by bad insurating.
But I don't know this ploblem is occurred in all Z1s.
Please confirm it.
Click to expand...
Click to collapse
My Z1 also have this problem. After 40seconds i even didn't have to touch this two sides of phone.
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
My question: this is a Hardware problem?
brapicoco said:
confirmed in my case.. really bad...
Click to expand...
Click to collapse
This ploblem can solve by updating the driver software. like Xperia tabletZ.
Hang in there!
In the next week i will buy this phone when i have enough money.
How often come the problem?
Sent from my Optimus 4X HD using xda premium
eclyptos said:
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
My question: this is a Hardware problem?
Click to expand...
Click to collapse
I think hardware. but can be solved by software.
The touch panel is too sensitive?
orzech.miron said:
My Z1 also have this problem. After 40seconds i even didn't have to touch this two sides of phone.
Click to expand...
Click to collapse
Yes. Sometime it is occurred without touching side panel.
Already reported a lot in japan.
router0520 said:
I think hardware.
Click to expand...
Click to collapse
This is bad, so the Flagship Device is comming to be a Crap Device.
router0520 said:
..but can be solved by software.
The touch panel is too sensitive?
Click to expand...
Click to collapse
How it's possible the problem of the touch screen is because is too sensitive? I hope there is a solution via software but for there is some lack of insulated between the touch screen and the rest of the phone. That why when you touch the frame the touch respond very badly.
eclyptos said:
This is bad, so the Flagship Device is comming to be a Crap Device.
How it's possible the problem of the touch screen is because is too sensitive? I hope there is a solution via software but for there is some lack of insulated between the touch screen and the rest of the phone. That why when you touch the frame the touch respond very badly.
Click to expand...
Click to collapse
I think the screen react to very few electrostatic.like touching side panel.
so to make less sharp ,It will be ok. perhaps.
Confirm the problem in my device, hopefully a fix can be found, mine ain't so bad I guess cos it happens only when I press the sides
Sent from my C6903 using Tapatalk
Tried this several times on my Z1 (C6903 bought at launch) and i wasnot be able to reproduce this issue. Seems like this issue is only a problem on some devices.
veghov said:
Tried this several times on my Z1 (C6903 bought at launch) and i wasnot be able to reproduce this issue. Seems like this issue is only a problem on some devices.
Click to expand...
Click to collapse
Actually, It is reported that replaced one has this issue too in Japan.
Sony don't recognize this issue yet!
I did a video by myself and I don't get it! Where is the problem? I mean where is the problem causing the touch screen failing to work. The only 1 thing what I am sure is if I leave the phone for 20, 30 seconds the issue show up with my touch screen with or without touch the aluminum frame.
Link: https://www.youtube.com/watch?v=nNV_jat9Z5Y
eclyptos said:
I did a video by myself and I don't get it! Where is the problem? I mean where is the problem causing the touch screen failing to work. The only 1 thing what I am sure is if I leave the phone for 20, 30 seconds the issue show up with my touch screen with or without touch the aluminum frame.
Link: https://www.youtube.com/watch?v=nNV_jat9Z5Y
Click to expand...
Click to collapse
How bad it is ....nnn
router0520 said:
How bad it is ....nnn
Click to expand...
Click to collapse
I really hope that this can be fixed. I think this is a hardware defect. much like with the N7 2013 fiasco
router0520 said:
Yes. Sometime it is occurred without touching side panel.
Already reported a lot in japan.
Click to expand...
Click to collapse
Yes I would like to confirm this as well. I didn't even have to touch the side panel.
nizarnoor said:
Yes I would like to confirm this as well. I didn't even have to touch the side panel.
Click to expand...
Click to collapse
I can attest to this one as well. Issue occurs especially when gaming and prolonged touch on the screen and without even touch the side panel.
brapicoco said:
I can attest to this one as well. Issue occurs especially when gaming and prolonged touch on the screen and without even touch the side panel.
Click to expand...
Click to collapse
Exactly, I think we are close. The problem appear after long or prolonged use with the touch screen.
No issues here, i tested for like 20 minutes and its perfect here
No issues with games, paint or the service test
So maybe the C6906 doesn't have it?
Sent from my C6906 using Tapatalk

[Q] Strange problems (screen mirroring and calls)

I have 2 problems in my xperiaZ1:
1) I have a problem with screen mirroring feature in xperia Z1. While the TV shows that the phone is connected, the phone still shows "preparing to mirror". After some time, a msg in the phone saying cannot mirror.
A samsung Note 3 get mirrored to the same TV in just one click. Whereas, xperia z1 is not able to.
2) While on the call, the other person can hear me only when I hold the phone properly (meaning with my hand to the ear). The moment I rest my phone to my shoulders (while my hands are engaged with something else etc,.) the other person is unable to hear me. There is no network issue as I tried this at home where the person was able to hear me properly when the phone was properly held with the hand, but the moment I rest it on my shoulders, there seems to be a problem. This is a weird problem. I hope you have understood it correctly.
1) I tried too to pair to my TV and i can't send any pictures to be show because I wissing the option send via WiFi so somehow this is a problem. BTW I am on 4.3.
2) Solution: Don't use your shoulders! Probably because when you do that you cover the microphone and Z1 is not like other phones, it's well isolated due to waterproffness.
eclyptos said:
1) I tried too to pair to my TV and i can't send any pictures to be show because I wissing the option send via WiFi so somehow this is a problem. BTW I am on 4.3.
2) Solution: Don't use your shoulders! Probably because when you do that you cover the microphone and Z1 is not like other phones, it's well isolated due to waterproffness.
Click to expand...
Click to collapse
Thanks for the reply.
Can you tell me where is the microphone in xperia z1? a normal phone has it in the bottom.
abileshrao said:
Thanks for the reply.
Can you tell me where is the microphone in xperia z1? a normal phone has it in the bottom.
Click to expand...
Click to collapse
I think its at the top on the backside, exactly opposite the call speaker
satvik7star said:
I think its at the top on the backside, exactly opposite the call speaker
Click to expand...
Click to collapse
Thanks...
I am on 4.3. Any solution to the mirroring problem?
abileshrao said:
Thanks...
I am on 4.3. Any solution to the mirroring problem?
Click to expand...
Click to collapse
I just got the phone yesterday, so still on 4.2.2. I will test and report tomorrow
Sent from my iPad using Tapatalk
I have same issue with screen mirroring ... I can't connect to my Samsung smart tv...
Sent from my Z1.
Yup, connects to the TV, but doesnt stream content. Maybe samsung tv requires a samsung phone with the AllCast app
guys, today I had been to the electronics store in Bangalore. I tried mirroring my Z1 to 5 to 6 Samsung Smart TVs there. unfortunately, it dint work. Since that store was selling Sony Xperia Z1 mobiles too, planned to mirror a new Z1.
To my horror and surprise it was working !!!
I went to the authorised sony centre and they said they l check and revert back..Will update, once I have my phone back. Kitkat is due early february and it seems it will take care of this issue..
I was wrong about the microphone btw, just found out that it is actually where the speakers are
satvik7star said:
Yup, connects to the TV, but doesnt stream content. Maybe samsung tv requires a samsung phone with the AllCast app
Click to expand...
Click to collapse
I did Sony Z1 to Sony Bravia TV and isn't working too.
satvik7star said:
I was wrong about the microphone btw, just found out that it is actually where the speakers are
Click to expand...
Click to collapse
You are wrong now too, the Z1 have 2 microphone, 1 behind call speaker on top and 1 at the bottom, they working together and closing 1 is 50% less of possibility that other person can hear you, enough to not hear you at all.
I have the same problem with phone calls ! I've even tried holding it off center between my ear and shoulder ( very awkwardly ) , but then the proximity sensor triggers the screen. This Z1 has been nothing but issues.

Xperia XZ2 touchscreen issue?

After reading this forum regarding Xperia XZ2 touch issues, I decided to test my XZ2 touch screen. When I test it using service test (*#*#7378423#*#* >Service tests>Touch>Draw grid test), My touch screen never registers the bottom left and right edge grid. Does anyone have the same issue? Do I need to sent my phone for replacement? Here is the screenshot of the grid:
danne94 said:
After reading this forum regarding Xperia XZ2 touch issues, I decided to test my XZ2 touch screen. When I test it using service test (*#*#7378423#*#* >Service tests>Touch>Draw grid test), My touch screen never registers the bottom left and right edge grid. Does anyone have the same issue? Do I need to sent my phone for replacement? Here is the screenshot of the grid:
Click to expand...
Click to collapse
Better sent to replacement.
That are dead spots which aren't on the most devices.
No issue on your test ?
danne94 said:
After reading this forum regarding Xperia XZ2 touch issues, I decided to test my XZ2 touch screen. When I test it using service test (*#*#7378423#*#* >Service tests>Touch>Draw grid test), My touch screen never registers the bottom left and right edge grid. Does anyone have the same issue? Do I need to sent my phone for replacement? Here is the screenshot of the grid:
Click to expand...
Click to collapse
That looks fine. I also get spots where it stops responding until I tap another area of the screen, bottom corners and a patch about a third of the way up on the right side. Phone has been replaced by Sony but it has the same issue, they said it looks like a software issue. Not helpful.
There no issue at all according to his screenshots, the bottom left and right small spots are not supposed to change.
niaboc79 said:
There no issue at all according to his screenshots, the bottom left and right small spots are not supposed to change.
Click to expand...
Click to collapse
I get the same results so I know the digitiser is fine, it's these dead spots that annoys me. Two phones now have this.
GreatLordAnt said:
I get the same results so I know the digitiser is fine, it's these dead spots that annoys me. Two phones now have this.
Click to expand...
Click to collapse
Repair phone with pc companion should fix it.
niaboc79 said:
Repair phone with pc companion should fix it.
Click to expand...
Click to collapse
I've tried that on both handsets. It does only present for me with certain apps, other apps are fine, so I'm unsure exactly what the cause is. I don't understand enough to be able to fault test it but it seems like a driver issue. I have a game that does it constantly, but it's fine on other phones, the Facebook app does it also, chrome is another, twitter is fine, banking app is fine, Sony home does it but lawnchair doesn't, it's annoying lol tbh I'm so used to it that if a tap doesn't register I automatically tap another area and then try again.

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