Database Develop

{SOLVED-HARDWARE} USB "DEVICE NOT RECOGNIZED" - After SRE, ADW, etc.

Well, I spent the last week or so having all sorts of creative fun with my new Captivate. Unfortunately, I was having the random shutdown issue, so I decided to remove SRE, SU, etc, using ODIN to restore my phone back to stock and get it exchanged for a new one.
I came home with my new phone today and proceeded to start the customization process all over. Before I did anything serious, I connected my new Captivate to my desktop, to both charge the battery and to sync with outlook using Kies.
With a full battery and my contacts loaded, I moved on the rooting and installing SRE. I then installed a bunch of apps, including ADW, ShopSavvy, and a bunch of games.
I then tried to get on the Market to download a few more apps. I forgot to 'emulate' T-Mobile to get around the AT&T censorship, so I fired up MarketAccess. I got an error message saying that MarketAccess couldn't get SU privs. That made no sense, since the phone was rooted, and SRE installed SuperUser. I downloaded the latest copy of Superuser and installed that. The SU problem was now fixed. (Turns out there was a glitch in the SRE I used. Designgears quickly fixed the zip file, but I was already using the glitchy one.)
Anyway, after loading a slew of apps/games, I plugged the phone back into the desktop to charge the battery some more. I got two error messages, one on the phone, and one on the desktop.
The phone complained that it was not on an 'idle' screen, since ADW was running. Since I had set ADW to be the default launcher, I used TitaniumBackup to temporarily uninstall ADW. (I couldn't figure out how to stop ADW and set TW back to the default.)
The desktop is more or a serious problem. I am now getting an info bubble saying that the USB DEVICE IS NOT RECOGNIZED.
The correct USB drivers are installed. I've used them to ODIN my previous phone back to stock. And they were working fine before I added SRE, ADW, etc.
I've uninstalled and reinstalled the drivers. Didn't help.
I tried USB Debugging, on and off. Didn't help.
I tried the age-old trick of unplugging the desktop and leaving it unplugged for 30 minutes. Didn't help.
So, here are my questions:
1) Does anyone know how to correct the DEVICE NOT RECOGNIZED error?
2) If not, is there anyway for me to restore the phone to stock without USB connectivity?
The phone still functions fine, just no USB. I was able to download the new SRE (with SuperUser fixed) using Dolphin browser. I then used My Files to rename and move the zip file to the root directory, and was able to install it fine. Is this same approach possible to restore to stock?
Thanks in advance...

Uninstall the usb drivers. Not sure what there called when kies installs it

fivebraids said:
Well, I spent the last week or so having all sorts of creative fun with my new Captivate. Unfortunately, I was having the random shutdown issue, so I decided to remove SRE, SU, etc, using ODIN to restore my phone back to stock and get it exchanged for a new one.
I came home with my new phone today and proceeded to start the customization process all over. Before I did anything serious, I connected my new Captivate to my desktop, to both charge the battery and to sync with outlook using Kies.
With a full battery and my contacts loaded, I moved on the rooting and installing SRE. I then installed a bunch of apps, including ADW, ShopSavvy, and a bunch of games.
I then tried to get on the Market to download a few more apps. I forgot to 'emulate' T-Mobile to get around the AT&T censorship, so I fired up MarketAccess. I got an error message saying that MarketAccess couldn't get SU privs. That made no sense, since the phone was rooted, and SRE installed SuperUser. I downloaded the latest copy of Superuser and installed that. The SU problem was now fixed. (Turns out there was a glitch in the SRE I used. Designgears quickly fixed the zip file, but I was already using the glitchy one.)
Anyway, after loading a slew of apps/games, I plugged the phone back into the desktop to charge the battery some more. I got two error messages, one on the phone, and one on the desktop.
The phone complained that it was not on an 'idle' screen, since ADW was running. Since I had set ADW to be the default launcher, I used TitaniumBackup to temporarily uninstall ADW. (I couldn't figure out how to stop ADW and set TW back to the default.)
The desktop is more or a serious problem. I am now getting an info bubble saying that the USB DEVICE IS NOT RECOGNIZED.
The correct USB drivers are installed. I've used them to ODIN my previous phone back to stock. And they were working fine before I added SRE, ADW, etc.
I've uninstalled and reinstalled the drivers. Didn't help.
I tried USB Debugging, on and off. Didn't help.
I tried the age-old trick of unplugging the desktop and leaving it unplugged for 30 minutes. Didn't help.
So, here are my questions:
1) Does anyone know how to correct the DEVICE NOT RECOGNIZED error?
2) If not, is there anyway for me to restore the phone to stock without USB connectivity?
The phone still functions fine, just no USB. I was able to download the new SRE (with SuperUser fixed) using Dolphin browser. I then used My Files to rename and move the zip file to the root directory, and was able to install it fine. Is this same approach possible to restore to stock?
Thanks in advance...
Click to expand...
Click to collapse
I had a similar problem and it turn out that Kies hosed up all my drivers...The only way I got it fix was by totally removing any trace of Kies and then uninstalled all my samsung drivers and usb drivers and then rebooted my pc. Then I reinstalled the samsung drivers and win 7 did the rest...

Well, I haven't uninstalled Kies yet. Although I have uninstalled and reinstalled the drivers from the ODIN thread. No difference.
I even uninstalled the ODIN referred drivers and tried the drivers directly from the Samsung site. Still no difference.
I'll go ahead and try uninstalling Kies and then the ODIN drivers, reinstall the ODIN drivers and see if that helps.
I've also ordered a new cable, since I've read a few threads on other forums where the problem was bad cables. I was going to go to AT&T and get a new cable, but they want $24.99. I just ordered a pair from Amazon at $3.99 each, with free shipping!!
Thanks...off to try ridding myself of Kies...

Well, deleting Kies (and associated drivers) didn't help!
After deleting Kies, I tried both the ODIN referenced drivers, as well as those from the Samsung site. Still not working!
I guess I'll wait on a new cable and see if that helps...

Okay, I think I'm in BIG TROUBLE here!!!
New cables arrived today, but they made no difference at all! Still getting the USB Device Not Recognized message. Doesn't matter if I plug the cable in while the phone is on and select any of the connection options (Kies, Mass Storage, etc.). It gives me the same message when I have Odin running and plug the phone in while holding the volume keys.
To further add to the problem, I tried installing the Odin referenced USB drivers on my wife's laptop which has never seen this phone or Kies. SAME PROBLEM!
I'm thinking there might actually be something wrong with the physical port on the phone. But this highlights my actual problem...
How can I return the phone (for the second time) when this phone has been rooted and is running SRE 1.2.1a ?!?!?
Apparently, there's no way for me to restore this thing to stock without USB.
Any ideas/suggestions?

Relax dude--I just got a captivate a few weeks ago, and have it working on tmobile.
For the drivers, when you plug your phone in, you're getting some errors. I know you uninstalled the drivers, but to double-check, open up device manager and see if there are any ! marks for the phone. Right-click and uninstall the entries. Also, you might try using a different USB port. I can only get my phone to connect using one of the 6 usb ports i've tried. Finally, and I don't know if these are the drivers for Odin, but I downloaded these drivers: SGH-i897_Captivate_USB_Drivers_5_02_0_2
When the phone connects, you might want to go to device manager, find the device(s), righ-click and and select 'update driver'. then, in the driver update window, pick 'manual' or 'let me specify location' and navigate to the unzipped SGH-i897_Captivate_USB_Drivers_5_02_0_2 file. Then, it should work.
Like I said, I have no idea if those are the drivers for odin...but I'm about to find out

I'd like to relax, but I think I'm dealing with a phone with a bad usb port...and since I've rooted, SRE'ed, etc., I won't be able to return it.
Anyway...
The driver you're using is the 'direct from Samsung' version, not the one for Odin.
Regardless, I've been through the exercise you propose...both with the Samsung and Odin drivers. When you attempt to manually install drivers, you need to point the installer to the ".inf" setup information file to use. The Samsung driver has three: SSADADB2.inf, SSADBUS.inf, and SSADMDM2.inf.
I get the following message when trying to use any of these three setup files:
The specified location does not contain information about your hardware.
Oh, and I've tried several different USB ports on the computer...both on my external hub and directly into the back of the machine.
Thanks for the suggestions, but still not working...
I'm really thinking I have a bad port on the phone...especially since trying the connection on my wife's laptop produces the exact same error.
Dam...
Still trying to find a way to restore the phone to stock without a USB connection...

i also have this "DEVICE NOT RECOGNIZED" on my sony x1.

Drivers
I was having trouble using the USB drivers from Samsung the one's you were using SGH-i897_Captivate_USB_Drivers_5_02_0_2. The computer didn't recognize the phone. If you havn't tryed these already give these a try. Well since I am new I can't post the url. Put these words together (forum.xda-developers com archive index.php t-730638)

superdog404 said:
I was having trouble using the USB drivers from Samsung the one's you were using SGH-i897_Captivate_USB_Drivers_5_02_0_2. The computer didn't recognize the phone. If you havn't tryed these already give these a try. Well since I am new I can't post the url. Put these words together (forum.xda-developers com archive index.php t-730638)
Click to expand...
Click to collapse
Not sure different USB drivers would help, but I went to the thread you show and tried to download the 32bit drivers. This is what I get:
{"error": "Invalid access attempt for this token"}
Oh well, thanks anyway.
I'm still thinking that the problem is hardware on the phone. I've tried four different cables, and three different computers. All show same problem of DEVICE NOT RECOGNIZED.
Still trying to figure out how to restore to stock without USB connection for ODIN so I can exchange for a new phone...

What are your USB settings on the device? Do you have debug mode enabled or maybe you've set the device to connect to kies right away which is producing errors on your PC. What versions of windows have you been trying to connect to? This sounds like a windows problem more than anything else.

No modifications, same error
I didn't make any modifications to my new AT&T Captivate, and I too am getting USB Device not recognized under any of the following conditions:
- drivers installed, no Kies
- drivers installed after Kies
- Kies installed after drivers
No response to any USB connection mode (Kies, mass storage, media player, PC INternet).
Only way to exchange files is to physically remove the SD card and plug it into my PC. Windows XP Professional.
By the way, which of the three drivers is the correct one: ssadadb2.inf, ssadbus.inf, or ssadmdm2.inf? Pardon my ignorance as to how this is supposed to work.

mukherji said:
I didn't make any modifications to my new AT&T Captivate, and I too am getting USB Device not recognized under any of the following conditions:
- drivers installed, no Kies
- drivers installed after Kies
- Kies installed after drivers
No response to any USB connection mode (Kies, mass storage, media player, PC INternet).
Only way to exchange files is to physically remove the SD card and plug it into my PC. Windows XP Professional.
By the way, which of the three drivers is the correct one: ssadadb2.inf, ssadbus.inf, or ssadmdm2.inf? Pardon my ignorance as to how this is supposed to work.
Click to expand...
Click to collapse
You should return your phone if it's new if you can't get your computer to recognize it when you have the correct settings and drivers.
Choose, mass storage. I use the drivers from ODIN, I also have to ones from Samsung's site but they are for Windows 7 64bit. Before you plug any Captivate into a PC for the first time you need to first change the settings to USB Mass storage or Kies will attemp to download drivers. Once you get your phone to mass storage windows should find the drivers. I am not sure, I am running Windows 7, I have an old desktop that runs XP, I could plug my phone in and check for you.
FiveBraids
Settings--developement-- check debugging mode, this will allow you to open a command shell. Using SDK and ADB commands.
Download SDK online.
http://developer.android.com/sdk/index.html
Follow the installation instructions. This will allow you to use the command ADB download to get your phone into download mode. Kies screws my drivers so I don't use it.

Rhiannon224 said:
You should return your phone if it's new if you can't get your computer to recognize it when you have the correct settings and drivers.
Choose, mass storage. I use the drivers from ODIN, I also have to ones from Samsung's site but they are for Windows 7 64bit. Before you plug any Captivate into a PC for the first time you need to first change the settings to USB Mass storage or Kies will attemp to download drivers. Once you get your phone to mass storage windows should find the drivers. I am not sure, I am running Windows 7, I have an old desktop that runs XP, I could plug my phone in and check for you.
FiveBraids
Settings--developement-- check debugging mode, this will allow you to open a command shell. Using SDK and ADB commands.
Download SDK online.
http://developer.android.com/sdk/index.html
Follow the installation instructions. This will allow you to use the command ADB download to get your phone into download mode. Kies screws my drivers so I don't use it.
Click to expand...
Click to collapse
The 2 folders I found that have the drivers are /program files/android/, .... and /program files/samsung. Delete these subfolders that have drivers in them.
Download this : http://www.megaupload.com/?d=N4GC49JL and unzip. In the folders inside (i386 and amd) there are uninstallers. Run whichever version is appropriate for you. If you have no drivers or it doesn't say to reboot, the main folder has a setup program. Run that to install the proper drivers. When you plug in to usb, it will now find these drivers.
Also, for me, ONLY the REAR usb ports work properly with this. Top, front, and ext hub ALL give issues.....

JayPhill89 said:
What are your USB settings on the device? Do you have debug mode enabled or maybe you've set the device to connect to kies right away which is producing errors on your PC. What versions of windows have you been trying to connect to? This sounds like a windows problem more than anything else.
Click to expand...
Click to collapse
USB is set to Ask on connection
Debug off or on makes no difference
All tests have been done on XP machines (3 different ones)
I'm all but positive this is hardware...
Thanks for trying to help!
Rhiannon224 said:
<snip>
FiveBraids
Settings--developement-- check debugging mode, this will allow you to open a command shell. Using SDK and ADB commands.
Download SDK online.
http://developer.android.com/sdk/index.html
Follow the installation instructions. This will allow you to use the command ADB download to get your phone into download mode. Kies screws my drivers so I don't use it.
Click to expand...
Click to collapse
I haven't tried ADB, but I'm not understanding how ADB would be able to connect when the connection to the computer is failing at the driver level. I guess I can give it a try tomorrow.
Thanks for trying to help!
What would REALLY help me is for someone to post a backup taken of a completely stock (ODIN'ed) phone using ROM manager. I'm thinking I could load that on the phone and then be able to return it for a new phone!
Any volunteers...please?

techmik67 said:
The 2 folders I found that have the drivers are /program files/android/, .... and /program files/samsung. Delete these subfolders that have drivers in them.
Download this : http://www.megaupload.com/?d=N4GC49JL and unzip. In the folders inside (i386 and amd) there are uninstallers. Run whichever version is appropriate for you. If you have no drivers or it doesn't say to reboot, the main folder has a setup program. Run that to install the proper drivers. When you plug in to usb, it will now find these drivers.
Also, for me, ONLY the REAR usb ports work properly with this. Top, front, and ext hub ALL give issues.....
Click to expand...
Click to collapse
Big thanks!
Just got my first Android device a couple hours ago (went from ATT Bold to Captivate), and could not get the phone to mount to my PC.... followed your instructions here and BAM! Perfect-o! I have now rooted....
OK, not sure where to go next... was thinking about just getting a new ROM flashed since I am totally stock at this point.... the fun begins!!!

jaxf250 said:
Big thanks!
Just got my first Android device a couple hours ago (went from ATT Bold to Captivate), and could not get the phone to mount to my PC.... followed your instructions here and BAM! Perfect-o! I have now rooted....
OK, not sure where to go next... was thinking about just getting a new ROM flashed since I am totally stock at this point.... the fun begins!!!
Click to expand...
Click to collapse
Great!! Glad it all worked for you. My next advice is, before adding anything READ A LOT!!! =) Decide what you want from the descriptions and issues you will see in the threads....
Happy modding!!

I didn't see, I just skimmed through bit did you try to put the phone in download mode and see if windows sees that (different drivers come in to play in download mode and none of the touch wiz stuff is running)? it would test the idea of a bad port.
then you can still always install linux and use adw from there, linux and macs don't need drivers. if that doesn't work, put insurance on the phone if you haven't already then drop it in the sink and get another one.
also I think although I don't know but I think adw may have something to do with it. and incorrectly uninstalling it. first put the phone in download mode then you can work from there on ways to fix that.
Sent from my SAMSUNG-SGH-I897 using Tapatalk

Ok, I've given up trying to get this to work. I'm 100% convinced this is a hardware problem with the phone!
I had another thread going, looking for a way to restore this phone (remove SRE, SU, etc.) without usb/ODIN so I could return it to AT&T. I've figured out how to restore it to stock and will be heading to AT&T in the morning.
Thanks to everyone for their patience and assistance!

[Q] Captivate USB problems

Hi everyone,
I have an AT&T Captivate SGH-i897 (2nd hand) and i can't mount the phone to my laptop (winXP 32bit). When i plug in the cable to the phone and then the PC i get the "device not recognized".I've donwloaded the Samsung drivers from the xda wiki page and extracted them and tried to update the driveres via Device Mng ,but didn't work.Also dl'ed the Samsung drivers 5.0.x instaled ,and still nothing.USB Debugging is on...
So to recap,my top can't recognize the phone('s internal sd card) so plz help ???????

Try this, go into usb settings and choose "mass storage"
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

install kies

I would also recommend trying to fully uninstall all the drivers that associated on your pc with your phone (samsung or otherwise), and then reinstall the drivers before you plug in your phone. Then try to reconnect.

Just covering the basics. Assuming your phone is working correctly.
You have tried multiple USB ports on your computer, particularly those on the back if it's a desktop.
You have installed correct drivers (x86 or x64)
" for the correct operating system.
You have uninstalled the drivers before trying to reinstall.
You've tried to get Windows/ Mac to find them online (assuming you're using versions of OS that support doing that)
You've first tried Kies mini before full version, uninstalling in between. (Kies full version isn't supported for US, there are workarounds, but that's a different discussion)
On the phone you tell the phone to connect 'USB storage' (from the pull down menu after connected or in the settings)

I too am having problems with USB connectivity on a notebook with Win7/64. The usual failure mode is Windows not recognizing the USB device. I have followed ZBigT's basics, step by step and still cannot connect.
FWIW, my registry is awash with Samsung entries, some of which cannot be deleted.
I've even tried the AIO Toolbox application (to install the 64 bit drivers) to no avail.
Any other tips?

Is usb debugging turned off?

o hey guys sry for keeping u waiting,
i menaged to install ginger ,
the problem was my lap....rusty old bucket!!!!
had my friend come over with his lap and it worked like a charm ,
the problem is now i need a new one ;(,
damn

mrhaley30705 said:
Is usb debugging turned off?
Click to expand...
Click to collapse
Yes. Still no love. Have tried:
usb_drivers_GalaxyS_x64
SGH-i897_Captivate_USB_Drivers_5_02_0_2
mini-KIES
Kies
AIO
uninstalling reinstalling each time
When I plug in the Captivate, any of 3 USB ports on the laptop, Windows gives the "Unrecognized Device..." message.

Go to settings/about phone. Look at the very bottom to see what rom you are running.

mrhaley30705 said:
Go to settings/about phone. Look at the very bottom to see what rom you are running.
Click to expand...
Click to collapse
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.

mabovalu said:
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
Click to expand...
Click to collapse
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.

mrhaley30705 said:
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
Click to expand...
Click to collapse
Thanks for sticking with this. I was able to connect. I as focused on the Registry remnants, but your advice to clear out the Samsung folder in Programs worked. Thank you.
Additional comments: I am now running the Dlev ROM, it's OK, but when I plugged in the USB cable, just to the phone, it launched the Alarm Clock app! So I deleted that.
Then on the first of my four USB ports I got a USB driver failure to install, then the Windows Unrecognized USB device on ports 2 & 3. On port 4 it worked. (This is a Lennovo/Thinkpad notebook.)
I used the usb_drivers_GalaxyS_x64 package as that also worked on my desktop.
Thank you very much.

[SOLVED] Galaxy S Advance stops being recognized by Windows 7 after a while

I have this strange problem:
when I connect my Samsung Galaxy S Advance to my PC, the phone is recognized and I can start downloading my pictures, but, after a while, the download is interrupted and phone is not recognized any more...
Symptoms:
- Phone detected at first time is not detected any more after a while.
- After detection failure, if I try to browse my phone content, either in phone or SD card memory, Windows Explorer freezes.
Tried solutions:
- I've tried disabling and enabling all Developer Options on my phone, but the problem persists.
- Also, I've noticed that, while my phone is connected and recognized by Windows, the command
Code:
adb devices
returns an empty list of devices.
These are my system characteristics:
Phone specs
- Model code: GT-I9070
- Android Version: 4.1.2 (Jelly Bean)
- Baseband: I9070XXLQE (Germany)
- Kernel: 3.0.31-1122398 [email protected] #2 SMP PREEMPT Tue Apr 9 14:55:54 KST 2013
- Version build: JZO54K.I9070XXLQE
- Root: NO
- SD Card: 8GB working and recognized
PC specs
- OS: Windows 7 64-bit
- Installed Software: Samsung Kies, SDK
What can I do?
Thank you very much!

Try reinstall the Kies driver...
Sent from my GT-I9070 using xda premium

i'm not an expert but i would try disabling samsung kies, reinstalling samsung drivers, then plugging cable in different usb port, also could be faulty cable, dirty connectors @ phone, firewall... :fingers-crossed:
edit: razvan wrote @ same time

I have the same problem, the connection is lost when you turn off the screen.

Now I can't even connect the phone to the PC, it is not recognized...
See this thread...
Help please.

If you have wi-fi use samba filesharing.
The problem is with your usb cable-usb port-windows
Control panel -device manager -print screen with universal serial bus controllers

Tarola said:
If you have wi-fi use samba filesharing.
The problem is with your usb cable-usb port-windows
Control panel -device manager -print screen with universal serial bus controllers
Click to expand...
Click to collapse
Unfortunately I don't have Wi-Fi.
Yes, the problem must be with my USB cable, port or Windows.
I attach the screen-shots of the device manager.

ZioAlfredo said:
Unfortunately I don't have Wi-Fi.
Yes, the problem must be with my USB cable, port or Windows.
I attach the screen-shots of the device manager.
Click to expand...
Click to collapse
Tried to turn on usb debugging?
And on some other PC? Is it the same?

shut_down said:
Tried to turn on usb debugging?
And on some other PC? Is it the same?
Click to expand...
Click to collapse
Yes, I've tried to turn on USB debugging but this PC doesn't even recognize the device... I've tried to install drivers from the device manager, without success.
On other PCs I have no problems.

ZioAlfredo said:
Yes, I've tried to turn on USB debugging but this PC doesn't even recognize the device... I've tried to install drivers from the device manager, without success.
On other PCs I have no problems.
Click to expand...
Click to collapse
Then some PC problem. If you have time and nerves - reinstall Windows on that PC. But first try other USB port or something. Rescan with antivirus...

shut_down said:
Them some PC problem. If you have time and nerves - reinstall Windows on that PC. But first try other USB port or something. Rescan with antivirus...
Click to expand...
Click to collapse
Unfortunately, reinstalling Windows on this PC is not an option.
I've tried to change USB port and the automatic driver installation gave the attached result: a partial error... still no recognition as MTP USB device
I cannot see the phone content in Windows Explorer... I don't know what I can do with the successfully installed device "SAMSUNG Android ADB Interface"...

I attach some more screen-shots of the connected and partially recognized Android device properties...
It seems that the modem function of the phone has been recognized by Windows, but I just need the USB storage feature!

ZioAlfredo said:
I attach some more screen-shots of the connected and partially recognized Android device properties...
It seems that the modem function of the phone has been recognized by Windows, but I just need the USB storage feature!
Click to expand...
Click to collapse
I see there is adb driver. Try with this: http://forum.xda-developers.com/showthread.php?t=2105707

shut_down said:
I see there is adb driver. Try with this: http://forum.xda-developers.com/showthread.php?t=2105707
Click to expand...
Click to collapse
Thank you, it worked for few seconds, then it did not find the device any more...

Thank You for your reply in that other topic. Now to this matter.
1. What option did you choose under lock screen? Swipe or None?
2. Even I have faced the problem and the solution i found was simple. This happens when our phone goes into deep sleep and to bring the files back you just need to unlock the phone. Just press the unlock or homescreen button and windows will start recognising the phone again.

Parameswaran Iyer said:
Thank You for your reply in that other topic. Now to this matter.
1. What option did you choose under lock screen? Swipe or None?
2. Even I have faced the problem and the solution i found was simple. This happens when our phone goes into deep sleep and to bring the files back you just need to unlock the phone. Just press the unlock or homescreen button and windows will start recognising the phone again.
Click to expand...
Click to collapse
Hi,
1. None.
2. The screen is always on, Windows loses the connection without apparent reason in the first minute or so of connection. Now is even worse, I've just connected the device and I can't explore the phone folders because Windows just stopped recognizing the phone...

This is what I see in Windows Explorer after connecting the phone: Windows seems to lose connection to it, failing to find files and folders...

unmount your card and try again

Tarola said:
unmount your card and try again
Click to expand...
Click to collapse
This is good and works for re-establishing the connection when it is lost.
I'll tell you if this is the final solution or if the problem keeps showing up after a while.

ZioAlfredo said:
This is good and works for re-establishing the connection when it is lost.
I'll tell you if this is the final solution or if the problem keeps showing up after a while.
Click to expand...
Click to collapse
Did you scan your pc for a virus? If it works on other PC, then obviously it is a problem with the one you use.
Sent from my GT-I9070 using Tapatalk

I9305 usb connection/driver problem

I've added a few apps to my S3 and altered a few things on my PC and now I can't connect via mtp or ptp. It goes through the usual "installing drivers" and then fails. I've tried pulling the battery and removing the sim and micro sd card then putting everything back. Tried it without the card (currently having to transfer files via a card reader so - at least the card's fine) but to no avail.
I've had a go at uninstalling the drivers through the device manager, rebooting and scanning for hardware changes. I've tried downloading the drivers without kies but it didnt work out (I cant remember the site or the url, but ended up with the following file SAMSUNG_USB_Driver_for_Mobile_Phones) It didn't auto install but even when I tried to point Windows to the folder on my C drive, nothing.
I've spent a couple of hours trawling the net including on here and tried all sorts.
I'm rooted, using the stock 4.1.2 ROM with Windows 7.
I can't use Kies as when it was installed the first time it wrecked all my Synctoy sync's so I really could do with another option please guys.

Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom.
Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.

Raistlin1158 said:
Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom.
Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.
Click to expand...
Click to collapse
Thanks for the quick reply.I did that and it was set to mtp + adb...
When I then connected it it tried installing the driver and I got..
Driver device software was not installed.
Please consult with your device manufacturer for assistance getting this device installed
MTP USB Device X Failed
I tried updating the MTP drivers again from device manager but this time got
Windows encountered a problem installing the driver software for your device
Windows found driver software for your device but encountered an error while attempting to install it.
SAMSUNG Mobile MPT Device
This device cannot start (code 10)
From what I'm reading it's a computer error not the phone. Can anyone suggest a new set of drivers to download (that doesnt involve Kies) as I've had issues with picking up harmful software from random sites when I've been struggling to find drivers.
I tried using the suggestion at the bottom of here r.e.Portable Devices and deleting the Upperfilters string Link but also to no avail.
Oh, and yes I've tried different ports and cables.

Well that's me done for the evening! I've tried everything mentioned in this thread including updating java and windows media player and all the afformentioned stuff but still no dice.
Could it be the actual drivers or a random windows 7 setting that I haven't yet tweaked since my clean install of windows??

http://d-h.st/YpV
Here are the correct drivers, install then reboot your pc.

Raistlin1158 said:
Go here for drivers.
---------- Post added at 01:00 AM ---------- Previous post was at 12:57 AM ----------
http://d-h.st/YpV
Here sre the correct drivers, install then reboot your pc.
Click to expand...
Click to collapse
Sorry,I know I'm tired but I can't see a link on your post...

Highlighted in red

The newer drivers don't really wwork with the 9305 so find some older drivers. That works for me
Sent from my GT-I9305 using xda app-developers app

Thanks for the tip.any suggestions as to where I can download these older drivers? I'll try the previously mentioned ones first, but I'm starting to think it might be the drivers themselves

woldranger said:
Thanks for the tip.any suggestions as to where I can download these older drivers? I'll try the previously mentioned ones first, but I'm starting to think it might be the drivers themselves
Click to expand...
Click to collapse
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off

Raistlin1158 said:
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Click to expand...
Click to collapse
Cheers, yeah, I was going to try them but I wasn't at my pc at the time I wrote that. I've downloaded the exe package but now it seems there are still drivers to uninstall - I uninstalled the drivers through device manager and went into my C drive and removed the SAMSUNG folder with the USB drivers in it. I'll restart the pc and hope that helps with the removal....

woldranger said:
I've added a few apps to my S3 and altered a few things on my PC and now I can't connect via mtp or ptp. It goes through the usual "installing drivers" and then fails. I've tried pulling the battery and removing the sim and micro sd card then putting everything back. Tried it without the card (currently having to transfer files via a card reader so - at least the card's fine) but to no avail.
I've had a go at uninstalling the drivers through the device manager, rebooting and scanning for hardware changes. I've tried downloading the drivers without kies but it didnt work out (I cant remember the site or the url, but ended up with the following file SAMSUNG_USB_Driver_for_Mobile_Phones) It didn't auto install but even when I tried to point Windows to the folder on my C drive, nothing.
I've spent a couple of hours trawling the net including on here and tried all sorts.
I'm rooted, using the stock 4.1.2 ROM with Windows 7.
I can't use Kies as when it was installed the first time it wrecked all my Synctoy sync's so I really could do with another option please guys.
Click to expand...
Click to collapse
Having the same problem. but I am on 4.3 rom using carbon rom a few days then transferred to pac man rom. My cellphone is not detected in my computer but it is being detected in the safely remove usb options. I tried to use a usb otg cable and a flash disk. No notification is seen on my phone but I can access the files on the flash disk (using usb otg cable) in the file manager. Tried the *#7284# but error occurs and says connection problem or invalid MMI code. I found that MTP udb device says failed

Raistlin1158 said:
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Click to expand...
Click to collapse
It made no difference whatsoever. I used a utility to check for an remove the samsung drivers (USBDeview) as well as uninstalling through device manager and removing with windows "products and features" but even then, when I tried installing the new drivers it mentioned previous drivers. I restarted after each stage of the process.
I've even tried connecting it in download mode and it shows in device manager.
Could there be some remnant of the software I used to root that phone that might be causing the issue??
I'm due to leave the country in 5 days and have loads of things to sort (also have a family member going into hospital for major surgery tomorrow) so I can't just devote all my time to this - but I need to at least know that it's not the phone (I dont have another win 7 computer to try it on).

woldranger said:
It made no difference whatsoever. I used a utility to check for an remove the samsung drivers (USBDeview) as well as uninstalling through device manager and removing with windows "products and features" but even then, when I tried installing the new drivers it mentioned previous drivers. I restarted after each stage of the process.
I've even tried connecting it in download mode and it shows in device manager.
Could there be some remnant of the software I used to root that phone that might be causing the issue??
I'm due to leave the country in 5 days and have loads of things to sort (also have a family member going into hospital for major surgery tomorrow) so I can't just devote all my time to this - but I need to at least know that it's not the phone (I dont have another win 7 computer to try it on).
Click to expand...
Click to collapse
Just got the same problem. But my problem is already solved. Just flash a new rom. In my instance, I flash ripper rom

HDB driver??

No windows 10 HDB driver it just wont allow me to use hisuite at all, ive looked everywhere but nothing, used different cables and all that stuff so im lost, any ideas.

kingcapning said:
No windows 10 HDB driver it just wont allow me to use hisuite at all, ive looked everywhere but nothing, used different cables and all that stuff so im lost, any ideas.
Click to expand...
Click to collapse
Hi suite works all annoyingly well for me. Dunno what's wrong on your end, buddy.
Annoyingly, because it always pings my desktop and opens whenever I connect to my PC.

kingcapning said:
No windows 10 HDB driver it just wont allow me to use hisuite at all, ive looked everywhere but nothing, used different cables and all that stuff so im lost, any ideas.
Click to expand...
Click to collapse
USB-Configuration in developeroptions checked?
If any Option like it should be, try reinstall of HiSuit on PC?! (! If de & reinstall, SAVE your [email protected] BEFORE uninstall Hisuite!)

Have same issue on two p20 pro, both brand new, and factory settings. Can't figure it out

CaptainKaracho said:
USB-Configuration in developeroptions checked?
If any Option like it should be, try reinstall of HiSuit on PC?! (! If de & reinstall, SAVE your [email protected] BEFORE uninstall Hisuite!)
Click to expand...
Click to collapse
Ill try that now
Edit: I have mpt checked, so i have no idea.

kingcapning said:
No windows 10 HDB driver it just wont allow me to use hisuite at all, ive looked everywhere but nothing, used different cables and all that stuff so im lost, any ideas.
Click to expand...
Click to collapse
Turn off USB debugging.
Completely delete all drivers whilst not connected. In Windows click options show all devices, including hidden.
Install hisuite.
Next connect the phone then let it install.
Then disconnect and turn on USB debugging.
Let it install that too.
Can you see the device?
PS: there's only so many ways it can connect.
Nuking the driver then reconnecting afresh is the best way.

WORKED:
uninstall all of hisuite components with revo uninstaller
restart pc
connect phone via usb
turn on debugging
then open hisuite installer that shows as virtual CD in my computer
install it, and open
now, on phone ALLOW HDB
go to developer options, and as USB CONNECTION TYPE choose charging
and allow your PC to use phone
thats it

hexen88 said:
WORKED:
uninstall all of hisuite components with revo uninstaller
restart pc
connect phone via usb
turn on debugging
then open hisuite installer that shows as virtual CD in my computer
install it, and open
now, on phone ALLOW HDB
go to developer options, and as USB CONNECTION TYPE choose charging
and allow your PC to use phone
thats it
Click to expand...
Click to collapse
Doesnt work

Sorted HiSuite P20 Pro back on running Fixed, Thank's
kingcapning said:
Doesnt work
Click to expand...
Click to collapse
### The only way it worked for me was after being connected to the PC and have opened the HiSuite THEN GO to the last step and it looks is the only way it changes for charging only. If you don't have either the PC connected and on the HiSuite program, it doesn't change at all. Check bellow on the ###.:good:
Well it worked for me any way Thank's hexen88
Quote:
Originally Posted by hexen88
WORKED:
uninstall all of hisuite components with revo uninstaller
restart pc
connect phone via usb
turn on debugging
then open hisuite installer that shows as virtual CD in my computer
install it, and open
now, on phone ALLOW HDB
### go to developer options, and as USB CONNECTION TYPE choose charging
and allow your PC to use phone
thats it

Also check your cable, some cables only allow charge only.

leighfwarren said:
Also check your cable, some cables only allow charge only.
Click to expand...
Click to collapse
It must of been a bug, once i updated to 9.0 it now connects fine and has done since updating.

If it still helps i think i got it.
Use the original huawei charging cable you got with the phone.
I tried it all.. tethering, debugging, hisuite etc.. but nothing worked
1. step Install HiSuite on computer,
2. step plug in your phone with original cable,
3. step HiSuite on computer will run by itself,
4. step select transfer files on your phone,
5. step computer will ask you if you all it to install HiSuite on your phone and click ok,
6. step on your phone pop up will show to install HiSuite on Huawei.
Maybe also go to settings - connections - usb thetering (if needed) and thick it.
Hope it helps, it did for me - but barley lost my mind...
Good luck,
Toni