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LTE Reception?

Anyone else having trouble with their LTE reception? I just came from an iPhone 5 and fortunately around me the area is kind of blanketed in LTE but I have yet to get any solid connection on the One where as with my iPhone 5 it would lock on and get great speeds. I saw the LTE on the one pop in a couple times but just for a couple secs and even once long enough to start a Speed Test but then it "lost connection" in the middle of the test. I assume a PRL update is needed or at least I'm hoping its just a PRL update.

You practically have to be making love to the tower to get 4G to connect. And yes you are not alone.
Sent from my HTC One using xda premium

BrianBaker said:
You practically have to be making love to the tower to get 4G to connect. And yes you are not alone.
Sent from my HTC One using xda premium
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Hmm wonder if this is something that can be fixed via software, this is kind of bumming me out - this will be the one and only gripe I'll have.

D3luSi0n4L said:
Hmm wonder if this is something that can be fixed via software, this is kind of bumming me out - this will be the one and only gripe I'll have.
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I was a bit harsh...The phone is quite capable of grabbing an LTE signal..But in fringe areas is will not hold it.It will switch back to 3G..On the sensorly App it seems anything that is 0-2 bars will grab a signal but will drop it eventually..
But man when you are in 3-4 bars in dark purple this phone flys on LTE.

I'm pulling crazy far lte speeds
Sent from my HTCONE using Tapatalk 2

Yeah I was too on my iPhone 5 - like 30mbps download and 10 upload. I'll update this post when I get another chance to test it again I went ahead and did a profile and prl update.

Sounds like location. I am in Houston and 80% of the time its on 4G, I usually get around 15 to 25 down on 4G. Indoors It stays on 4G but speed drops to around 2

BrianBaker said:
I was a bit harsh...The phone is quite capable of grabbing an LTE signal..But in fringe areas is will not hold it.It will switch back to 3G..On the sensorly App it seems anything that is 0-2 bars will grab a signal but will drop it eventually..
But man when you are in 3-4 bars in dark purple this phone flys on LTE.
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This is a software decision.
For most networks, the decision to switch back to 3g would be wise. For most, LTE is blazing fast and 3g is usable. Switching back to 3g on the fringe of an LTE tower is a fine decision on say, Verizon. It also makes sense from a battery standpoint. There is no sense making the higher power LTE radio strain for a signal when there is a perfectly usable 3g one available to a lower power radio.
The problem is with Sprint, with Sprint, you want to hold onto every last drop of LTE because even the faintest, messiest, LTE signal is going to be faster than the 3g.
There will be a software update, I am fairly confident, that will change the values where the the phone gives up on LTE.

Felnarion said:
This is a software decision.
For most networks, the decision to switch back to 3g would be wise. For most, LTE is blazing fast and 3g is usable. Switching back to 3g on the fringe of an LTE tower is a fine decision on say, Verizon. It also makes sense from a battery standpoint. There is no sense making the higher power LTE radio strain for a signal when there is a perfectly usable 3g one available to a lower power radio.
The problem is with Sprint, with Sprint, you want to hold onto every last drop of LTE because even the faintest, messiest, LTE signal is going to be faster than the 3g.
There will be a software update, I am fairly confident, that will change the values where the the phone gives up on LTE.
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I was going to return the phone today but I'll roll the dice in hopes there is an update for this because in those "fringe" areas my Note II holds 4G and its only 2Mbps down and 1Mbps up but it's better than the 3G 28.8k it switches to..
I just hope when the area is covered by more LTE it'll even out..Happy to hear that about Houston which has more coverage that the One holds it's 4G better..This is what im banking on.

BrianBaker said:
I was going to return the phone today but I'll roll the dice in hopes there is an update for this because in those "fringe" areas my Note II holds 4G and its only 2Mbps down and 1Mbps up but it's better than the 3G 28.8k it switches to..
I just hope when the area is covered by more LTE it'll even out..Happy to hear that about Houston which has more coverage that the One holds it's 4G better..This is what im banking on.
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I'm smack in the middle of what is supposed to be a fairly saturated LTE area for Sprint (North Dallas, TX) and mine keeps switching between 3G and 4G with total data drops seemingly random and many times throughout the day. What's weird is often times, I'll go to use the phone and the 4G is there and 3 or more bars, and then as soon as I open an app that uses data the connection will drop. It doesn't happen every time, but way more than I can live with. I'm thinking about returning it to Sprint and going with AT&T instead. I just hate to have to hassle with it and pay more for less.

boomerod said:
I'm smack in the middle of what is supposed to be a fairly saturated LTE area for Sprint (North Dallas, TX) and mine keeps switching between 3G and 4G with total data drops seemingly random and many times throughout the day. What's weird is often times, I'll go to use the phone and the 4G is there and 3 or more bars, and then as soon as I open an app that uses data the connection will drop. It doesn't happen every time, but way more than I can live with. I'm thinking about returning it to Sprint and going with AT&T instead. I just hate to have to hassle with it and pay more for less.
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well,then i guess all I can hope for is some sort of update that helps keep 4G connected

Probably has to do with a minimum signal strength value to keep it connected to LTE and not search for a stronger signal. Hopefully there will be an update or a patch to fix this.

Darkendvoid88 said:
Probably has to do with a minimum signal strength value to keep it connected to LTE and not search for a stronger signal. Hopefully there will be an update or a patch to fix this.
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I just feel like not enough people are complaining about this issue and it'll just keep working the way it is now. Which would suck.
Through out my searched for the night I ended up at a tmobile website where they too were having the same 4G issues.. Maybe it is a design problem and not just software.
Sent from my HTC One using xda premium

"Bars" mean nothing, usually they only show strength of the cdma 1x (voice), not lte strength..
http://s4gru.com/index.php?/topic/2...to-determine-your-actual-lte-signal-strength/

Happening frequently
I have the same problem keeps switching from LTE to 3g constantly I think it is happening to multiple on sprint network idk about others http://www.gottabemobile.com/2013/04/26/sprint-htc-one-lte-connectivity-issue-in-select-markets/

BrianBaker said:
well,then i guess all I can hope for is some sort of update that helps keep 4G connected
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no problems here in fort myers. When i'm home it locks on 4g and screams at 25 down and 10 up

wranglerray said:
no problems here in fort myers. When i'm home it locks on 4g and screams at 25 down and 10 up
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That's helpful...with issues like this, especially at or near launch of a new device, it's always a question of device vs. network vs. software issues. I'm always skeptical that the device is the issue, especially on flagship models. I posted on a Sprint forum and one user said he took his phone back and Sprint swapped it for another HTC One and he's had no issues. Says he thinks it's some type of provisioning issue, which I am not too sure of. But he said he a similar issue with the Evo LTD (I think) and swapped and no more issues. There also was a Sprint rep that chimed in on the thread and advised me that an Vision upgrade had been made in my area yesterday and to update profile and prl and then power down for 3-5 minutes. I followed that advice but I'm still having issues. For reference, I'm in 75240 zip code.
---------- Post added at 10:00 AM ---------- Previous post was at 09:55 AM ----------
jcwxguy said:
"Bars" mean nothing, usually they only show strength of the cdma 1x (voice), not lte strength..
http://s4gru.com/index.php?/topic/2...to-determine-your-actual-lte-signal-strength/
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Yeah, I think most of us that have been around a while realize that. I could care less about the bars. Hell, I hardly even talk on the phone. What I need is Data to work, consistently. I don't even care if it's 4G if a decent 3G is available and would provide a consistent connection. Well, yeah, I would prefer it be 4G. The selling point for Sprint right now is their prices and unlimited Data. When you factor in that they are really trying to upgrade their network to compete with the other big 2, and are oriented towards customer concerns at the moment, it makes them appealing. But they got to get the data consistent, especially in large markets like Dallas, TX, or they are just going to keep on churning customers. I just switched to them from Verizon as I was at the end of my contract and was a bit tired of Big Red's bullying, but I have to hand it to them, their network is fantastic. I might be going right back to them, or take a chance on AT&T, which I switched from to Verizon a couple years ago.

Delay in connecting to data

Is it normal to take a while to connect to data? How does I compare to other sprint LTE phones?
I've noticed that if I disconnect from wifi, it may take a while before I get any data at all. I drove nearly 5 blocks yesterday before it connected to anything at all, searching for signal since walking out the door and turning wifi off completely.
I'm guessing I'm just in spotty area for 4G and it doesn't know whether to connect to 3g or 4G.
Sent from my HTCONE using xda app-developers app

I live in Orlando Fl. and it doesn't usually take long to connect to data for me. But we only have 3G here for now. I don't think 4G is releasing until later this year. I do know that Sprints 3G speeds suck big time here. I'm lucky if I can get the Google page to load up in less than 3 minutes. It's pretty pathetic sometimes.
Sent from my HTC One

sonofshade said:
I live in Orlando Fl. and it doesn't usually take long to connect to data for me. But we only have 3G here for now. I don't think 4G is releasing until later this year. I do know that Sprints 3G speeds suck big time here. I'm lucky if I can get the Google page to load up in less than 3 minutes. It's pretty pathetic sometimes.
Sent from my HTC One
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Have not really notice it but on vipers rom I can see it cycling between 1x and 3g in my house. Btw I es in a spot that has LTE yesterday and my wife's GSIII had 4g on but my ONE was not picking it up.
sonofshade: I was un Avalon park on Saturday and there is 4g there also parts of Altamonte mainly heading W from I4 and also when I was art Disney last week. It's spotty but they seem to be testing.
Sent from my HTCONE using Tapatalk 2

Sprint Instability

Had an entire section of town go down yesterday. Showed full signal but everytime anyone attempted to make a call it showed "network failure". Even attempting to call sprint's customer service numbers.
Finally got ahold of sprint via a land line and they claimed the towers show no problems and the network wasn't congested...
It is really bad since I rely on my phone for emergency response. Anyone else notice instability like this lately?

Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
Sent from my HTCONE using Tapatalk 4 Beta

vader860 said:
Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
Sent from my HTCONE using Tapatalk 4 Beta
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Well we were on the "list" (Tallahassee, FL) but haven't seen much LTE (or any) in Tallahassee... It wasn't just 3g, the entire 1xRTT network dropped (no phone calls, no texts). I am on business so I get to use business tech (instead of consumer tech) and they viewed all the work orders for the towers in teh area. Said there was nothing currently happening that would have caused the entire network to go down and that we aren't even close to 800 SMR deployment (which pisses me off because Sprint coverage inside my office is horrible, while verizon I can get a strong 1x, 3g and LTE (my work phone and air card are all verizon)).

Same thing happened to me a while back, nothing worked, but I was roaming. It lasted for a few days, then when it started working again, I got LTE.

Same thing going on around Philly suburbs. Calls dropping like crazy and horribly slow 3g. When lte is turned on for good, does 3g go back to normal, or stay slower than the 1x speeds I get in some places?

prob tower issues it happens.. has nothing to do with sprint
Sent from my HTCONE using Tapatalk 2

thlinx said:
prob tower issues it happens.. has nothing to do with sprint
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if its sprint's tower issue, then it has everything to do with sprint
since its their towers

flex360 said:
if its sprint's tower issue, then it has everything to do with sprint
since its their towers
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no its not sprints fault its the vendors fault
Sent from my HTCONE using Tapatalk 2

thlinx said:
no its not sprints fault its the vendors fault
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Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.

thlinx said:
prob tower issues it happens.. has nothing to do with sprint
Sent from my HTCONE using Tapatalk 2
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How so when Sprint's internal diagnostic tools show the tower is functioning properly (in respect to the Sprint network)?

Its possible that your area is getting 1900 network vision upgrades, which knock you out for about a week.you don't really notice the lte install because you don't have the service, but you are dependent on 1900 for voice so its not pretty. Our area just got the upgrade and we had a lot of unhappy customers, I couldnt call or text for about 6 days. I'm off for a few weeks or I would check it out for you.

No issues
Sent from my One using XDA Premium HD app

So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!

sauprankul said:
Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.
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Towers go down. Power goes out, internet goes down.
These things happen. You call Sprint, you let them know. Even if they tell you everything looks good on their end, if they get 5 calls about the same tower, they'll send out an engineer.
Expecting 100% uptime is absurd.

sauprankul said:
So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!
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Normally you will just start to see 4g more often. You may some some minor odd behavior because they are up on the tower fooling around but it won't be a big outage. They do one site at a time, and once it's on it has to be tuned for optimal performance which takes a while too.
Sadly your 3g speeds are normal anymore, smart phones now days have completely overwhelmed the marginal capacity that evodo offers. Only thing they can do is to throw more RF carriers up but that can cause interface issues between cell sites and it can actually hinder performance. Areas that have complete lte toll outs do end up with much better 3g since the data hogs are now on lte, I can get about 1.5 down on 3g here where we have both lte and 1900mghz 3g network vision complete.

Same issues in Washington, DC for the Past 3 days. I sure hope its because they are upgrading the towers

Same thing happened in Houston a couple of days ago. One of the three towers in the area I work has been Network Vision upgraded, other two still in the works. Anywho, all of a sudden, no calls/texts for a span of about 20-30 minutes (longer/more in other areas). Sprint: "no issues reported in your area", I was: "yeah, I'm reporting one/some". Everything back to normal, for the time being, super-slow 3G (less than 100kbps). Thank goodness for Xfinity at home/work. I work for a preferred retailer and all we have been advised is that the upgrades are coming and will resolve and greatly improve our (Sprint's) network. Hopefully, the influx of money from the new owners will make it so. Nextel bandwidth/spectrum to be used for LTE, yes you'll need a new phone with correct radio.
Sent from my HTCONE using xda premium

I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
Sent from my HTCONE using Tapatalk 2

tsdeaton said:
I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
Sent from my HTCONE using Tapatalk 2
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You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.

duck9191 said:
You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.
Click to expand...
Click to collapse
Would be awesome to get this info for Tallahassee fl
Sent from my Nexus 7 using Tapatalk 2

Spotty 4g lte

Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
Sent from my HTCONE using xda app-developers app

Not really. I had to lave Sprint after being with them for 11 years due to my phone(s) not getting calls and poor network performance. In Dallas they really messed up big with Network Vision updates. Just my opinion.
Doesnt matter what hardware or software your on if the network is the problem your phone wont make it better.
Untill they get a handle on the system issues its not going to get better.

IAmSixNine said:
Not really. I had to lave Sprint after being with them for 11 years due to my phone(s) not getting calls and poor network performance. In Dallas they really messed up big with Network Vision updates. Just my opinion.
Doesnt matter what hardware or software your on if the network is the problem your phone wont make it better.
Untill they get a handle on the system issues its not going to get better.
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Click to collapse
#Truth
I regret leaving Tmobile. But hey, I hope that with a Tri-Band LTE enabled phone...things should be better. At least in the near future.

centro714 said:
Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
Sent from my HTCONE using xda app-developers app
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Click to collapse
Random question, but are you using a case on your phone? If so, what kind?
Sent from my HTCONE using Tapatalk 2

It's been going on for me since the beginning of July. It's not your phone, it's the awful network. The network has gotten so bad here, my local new station did a story on it since so many people were complaining. Normally I'm not a fan of stuff like this cause the media tends to exaggerate but in this particular case it's as bad as they say. I can have the tower in site and my phone will dump between X/1X/3G/LTE. Constant dropped calls, cutting in & out, unusable data, etc. I have been with Sprint for over 10 years & the network is literally unusable as it stands. It has been getting better over the last few weeks but it's still awful. I can understand some disruptions in service but this has been an ongoing thing for months with no end in site. Poor planning on Sprint's part. As far as LTE being spotty, until LTE gets turned on 800 it's going to be garbage. HTC one doesn't support LTE over 800 which at the moment doesn't matter since it's not on yet but I'm hoping by the Spring new hardware will be out & LTE on 800.

centro714 said:
Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
if your on a sense rom, ##data#, click edit, enter MSL (if you dont have it, sprint should give it to you), you will see LTE settings and LTE scan settings, (dont remember exactly what they're called) Lower both those numbers to like 30 and 5 or something like that, it will scan more often and while connected to LTE should stay connected longer on a weaker signal....there is a thread on it somewhere...

Confused on phone signal.

So to keep this in perspective I work in a data center and for a long while now haven't had issues, just started recently. Maybe a month ago.
I've tried a few different Roms, being stock through odin, and no dice.
Outside in the parking lot I am on LTE and have great speeds. Soon as I go inside I switch to umts/hspa+ and things go to hell. I sit between -58dBm and -70dBm signal strength. Mostly on the lower end of that spectrum(-58). I generally pull a 500+ms ping and a .10-.18 Mbps down and .01 Mbps up. So worthless. Randomly I get good data, for zero reason, for a min or two and can pull 1-2 Mbps down and 1 mbps up. I used to be able to stream Netflix at work and now I can't even open a simple webpage.
Things to note. Called tmo, had them check towers, reset phone connection from their end, and some other weird steps they wanted, no change.
Anyone have any thoughts? Only thing I can see, is if I open pandora for example, it bounces hard between umts and hspa+. Just non stop flips between the two when trying to pull data.
I have been on NK4 since it came out.
Sent from my SM-N910T using XDA Free mobile app

Something is cutting the signal. They might be working on tower..unless I get to right department you won't know what they doing
BAD ASS NOTE 4

For an entire month though? That is why I waited to push them on it. Also don't understand how my signal strength is great but it can't send data but in bursts randomly. That is the part that confuses me the most. I haven't looked into this stuff much since I left Verizon for Tmo, but -50s was amazing signal strength on Verizon and very stable.
Sent from my SM-N910T using XDA Free mobile app

Mine was for 11 months while they added lte by me
BAD ASS NOTE 4

Your company installed a scrambler. They caught on to your netflix... lol

nosympathy said:
For an entire month though? That is why I waited to push them on it. Also don't understand how my signal strength is great but it can't send data but in bursts randomly. That is the part that confuses me the most. I haven't looked into this stuff much since I left Verizon for Tmo, but -50s was amazing signal strength on Verizon and very stable.
Sent from my SM-N910T using XDA Free mobile app
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When you are connected to the tower what LTE band are you on? I know at my data center for my company the building is pretty much storm proof, but the thick concrete walls block high frequency signals really easily. If your on a high lte band it's going to be tough to get the signal through the walls. If you disable LTE you may have better luck. You can also use the app "LTE Discovery" to try to force your connection to a lower band if one is available.
This is also why Tmobile offers the free hot spots to some users. If you are in an area where tmobile only uses band 19 then sometimes it has a hard time getting through the walls of homes even.
Sent from my SM-N910T using XDA Free mobile app

BACARDILIMON said:
Mine was for 11 months while they added lte by me
BAD ASS NOTE 4
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We've had that for a while. I guess I can push them more and see.
getyroks said:
Your company installed a scrambler. They caught on to your netflix... lol
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Nah. They don't care at all. No one on Verizon or ATT has any trouble and they do what I do lol.
ShrekOpher said:
When you are connected to the tower what LTE band are you on? I know at my data center for my company the building is pretty much storm proof, but the thick concrete walls block high frequency signals really easily. If your on a high lte band it's going to be tough to get the signal through the walls. If you disable LTE you may have better luck. You can also use the app "LTE Discovery" to try to force your connection to a lower band if one is available.
This is also why Tmobile offers the free hot spots to some users. If you are in an area where tmobile only uses band 19 then sometimes it has a hard time getting through the walls of homes even.
Sent from my SM-N910T using XDA Free mobile app
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I tried WCDMA only. It acts the same. I am not trying to get LTE and don't expect too. I was pulling 5-6mbps down on H+ and now I don't even get anything.
The part I don't get, is the phone is supposed to flip from a stand by state of UMTS to HSPA+ for data, then switch back when not using data right? Curious why mine bounces so bad, with good signal.
I have had tmo for over a year now. So over a year of perfect service at work, then BAM crappy service. Ugh.
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