[Q] Nokia updates and unlocking - Windows Phone 8 Q&A, Help & Troubleshooting

I just got my new lumia 1020 yesterday and Love it, however, its locked to Orange UK/EE.
The phone has no visible branding whatsoever, other than.. In Settings > About,, it says "Carrier: EE", which is greyed out.
My question is:
With 8.1 being only a few weeks away, If I pay to have the 1020 sim unlocked, will I receive updates from Nokia on Release day or will I still have to wait for EE.
I know with Android phones, the Rom itself is from EE so the proxys and APN is still greyed out after unlocking, so you have to unlock device and flash an open UK stock rom to fully unlock it.
Does it work that way with WP8 as well.
thanks

Unlocking will only allow you to use the phone on any compatible network, not just EE. Other than that, you'll still need to wait for EE to approve updates, unless (as you said) you flash a generic UK ROM.

DaviUnic said:
Unlocking will only allow you to use the phone on any compatible network, not just EE. Other than that, you'll still need to wait for EE to approve updates, unless (as you said) you flash a generic UK ROM.
Click to expand...
Click to collapse
Yeah, thought so.. Thanks for the reply. A few thoughts.. downside is, its quite expensive £30 - £35 to have it sim unlocked, which could go towards the camera/battery grip case. Nokias own App updates are coming through the store fine, so I might wait to unlock it and see if EE deliver 8.1 in good time, and get a nice case instead.

Related

[Q] Using HD7 on Vodafone UK Network

Afternoon gents,
I am trading my iPhone 4 for the HD7 but i don't get very good signal with O2, so i was thinking about buying the handset unlocked and then putting a Vodafone contract SIM in it.
But, will this affect phone updates as carriers control WP7 updates?
Thank you.
You will have to wait for O2 to push updates as it will have an O2 ROM on it (O2 splash logo, locked yahoo search etc).
The only way around this is to flash a Euro branded ROM using Goldcard (exactly what I did) or one of the other methods floating around in the dev thread.
What about buying the phone from one of the East Asia compaines?
Found a site which offers the handset for £250 - checked reviews everywhere and all have recieved their items without fault.
One would assume that these devices would not have the O2 ROM?
No problem with Asia Phone
I bought my HD7 from an Asian shop on ebay. No problems whatsoever and I am also on Vodafone. I did use the disconnect trick and am now runing the nodo update with no issues. I also got my 16GB phone a LOT cheaper.
Crack on, it's well worth it!
Edit: Of course it was completely inbranded
gloves085 said:
I bought my HD7 from an Asian shop on ebay. No problems whatsoever and I am also on Vodafone. I did use the disconnect trick and am now runing the nodo update with no issues. I also got my 16GB phone a LOT cheaper.
Crack on, it's well worth it!
Edit: Of course it was completely inbranded
Click to expand...
Click to collapse
What's the disconnect trick?
Did Zune tell you that an update was available?
Casdawer said:
Afternoon gents,
I am trading my iPhone 4 for the HD7 but i don't get very good signal with O2, so i was thinking about buying the handset unlocked and then putting a Vodafone contract SIM in it.
But, will this affect phone updates as carriers control WP7 updates?
Thank you.
Click to expand...
Click to collapse
You'll be fine i bought my via o2 but same reason due to poor data signal i ported over to vodafone, and it works brilliantly, update is fine, recently HTC push the NoDoUpdate via ZUNE and everything is runing smoothly.
Same here, I've been on Vodafone for years but pre-ordered a PAYG HD7 from O2 then just got it unlocked and has been great since.
Granted I did flash the latest Euro ROM using GOLDCARD so have no problems with updates or anything but all in all very much glad I sold on my iPhone 4 when I did, thankfully found someone nice to buy it and paid what I did as got a Unlocked one straight from Apple when they first came out.
If i bought a HD7 from the O2 shop, how would i go about unlocking it?
Would this also remove the O2 boot logo?
(You'll have to excuse my stupid questions, i do computers not phones )
You could either pay a unlock site to give you a unlock code or if you know a O2 Contract Customer they can fill out the unlock code request form online and request one for free. If you do it that way it may take two or three attempts as some guys email back and say no cos it's a contract phone but then somebody won't check as much and just issue the code, know loads of people done it this way, took 2 attempts to get mine.
As for the branding NO it would not get rid of it, to do that you would need to flash the phone with a different ROM like a HTC Euro ROM using such as the GOLDCARD Method. This will not make any difference to your unlock status so you know so you can't unlock it by flashing another ROM, and you can flash as often as you want and it won't relock the phone, once it's unlocked it's unlocked.
gloves085 said:
I bought my HD7 from an Asian shop on ebay. No problems whatsoever and I am also on Vodafone. I did use the disconnect trick and am now runing the nodo update with no issues. I also got my 16GB phone a LOT cheaper.
Crack on, it's well worth it!
Edit: Of course it was completely inbranded
Click to expand...
Click to collapse
If you had to do the disconnect trick then it isnt de-branded.
The debranded HD7s got the update on the day of release.
I got my HD7 from O2, unlocked it through O2, and then left and went to 3.
I also did the debranded as said on here, which was nice and easy, and I got the nodo update on the day of release
loomx said:
If you had to do the disconnect trick then it isnt de-branded.
The debranded HD7s got the update on the day of release.
I got my HD7 from O2, unlocked it through O2, and then left and went to 3.
I also did the debranded as said on here, which was nice and easy, and I got the nodo update on the day of release
Click to expand...
Click to collapse
I assure it is unbranded and the update was not available on the day of release as reported all over the web. I have since however rolled back the update and received the official update with HTC additions via Zune.

Should my HTC One work anywhere in the world?

I bought my One in the UK and, as far as I'm aware, it's locked to Three (the network I bought it from). Since I've come to China and South East Asia, I do not get any signal on my phone. My girlfriend who has an iPhone 3Gs and is also on Three gets signal (or she did before she cancelled her contract).
Should I get signal out here? I thought the phone would be able to work anywhere in the world in spite of where it was purchased. Anybody know anything about this? It's rooted and I have a custom ROM and custom firmware installed. Pretty sure I also updated the radio manually too, but I can't remember.
melted_cow said:
I bought my One in the UK and, as far as I'm aware, it's locked to Three (the network I bought it from). Since I've come to China and South East Asia, I do not get any signal on my phone. My girlfriend who has an iPhone 3Gs and is also on Three gets signal (or she did before she cancelled her contract).
Should I get signal out here? I thought the phone would be able to work anywhere in the world in spite of where it was purchased. Anybody know anything about this? It's rooted and I have a custom ROM and custom firmware installed. Pretty sure I also updated the radio manually too, but I can't remember.
Click to expand...
Click to collapse
Its not working because the phone is SIM-locked to Three network. You will have to SIM unlock the phone.
http://support.three.co.uk/SRVS/CGI..._cat=billing,varset_subcat=3772,Case=obj(4363)
Request an unlock code and continue the process. Then, your SIM will be unlocked and you will be able to use it anywhere
raghav kapur said:
Its not working because the phone is SIM-locked to Three network. You will have to SIM unlock the phone.
http://support.three.co.uk/SRVS/CGI..._cat=billing,varset_subcat=3772,Case=obj(4363)
Request an unlock code and continue the process. Then, your SIM will be unlocked and you will be able to use it anywhere
Click to expand...
Click to collapse
Huh, I thought that would only happen if I tried to put a non-Three SIM in the phone. Thanks, man
If you have your UK SIM in there, maybe you need to activate roaming on the network. But you know what they're like, you can only do that whilst in the UK.
Get an unlock code from eBay or a website and buy a local SIM, it'll save you money in days or even hours given the stupendous price of data roaming.

Will I be able to get Pie on my P20 Pro?

Hello everyone,
I really want a P20 Pro. I'm in the U.S. and would be using the factory unlocked Canadian ( CLT-L04 ) version of the phone via AT&T. It's soo much trouble getting this phone in the States. One of the things I'm most concerned about is getting the Android Pie update. It's supposed to start rolling out on the 10th, and I cannot find a concrete answer if I will be able to get it on my device. Contacted Huawei via facebook and asked and this was their response...
" Regarding your concern about updates; please bear in mind that, all of our updates are rolled out in batches according to the IMEI number and geographical region. If you own an unlock device, it will take a little more time to get updates. When the update are released, the carriers are in charge to send the update OTA."
When the update are released, the carriers are in charge to send the update OTA - That part has me concerned. Since I'll be on AT&T and it's not an officially supported device by AT&T, it sounds to me that I won't be able to get the update.
Anybody else in the U.S. that could help provide some insight on this?
Thanks in advance,
Rob
worst case is that you have to update it manually but that is pretty easy but i have no doubt that they will update every p20 pro to pie BUt it also depends on the carrier so getting a unlocked/unbranded device is a big plus for updates.
RiTCHiE007 said:
worst case is that you have to update it manually but that is pretty easy but i have no doubt that they will update every p20 pro to pie BUt it also depends on the carrier so getting a unlocked/unbranded device is a big plus for updates.
Click to expand...
Click to collapse
Thanks so much for the info! So the listing says this... "Only International items are Factory Unlocked without carrier logo and/or region lock." Without carrier logo I'm assuming means unbranded ( excuse my ignorance, I've never purchased a phone I couldn't just pick up in the store ) . So I should be able to get the Pie update without issue?
LonestarROB said:
Thanks so much for the info! So the listing says this... "Only International items are Factory Unlocked without carrier logo and/or region lock." Without carrier logo I'm assuming means unbranded ( excuse my ignorance, I've never purchased a phone I couldn't just pick up in the store ) . So I should be able to get the Pie update without issue?
Click to expand...
Click to collapse
Yea seems like it and you can always flash some unbranded firmware tho if needed
Thanks! Sure hope you're right. Just purchased the last one the seller had.
Units sold by carriers in Canada are unlocked and unbranded. Mine is from Koodo/Telus and it's unlocked straight out of the box (it's the law in Canada) and doesn't have any carrier branding or carrier apps.
I think that as long as you are connected to the internet (mobile data or WiFi), you will get the update when a carrier releases it.
Sent from my CLT-L04 using Tapatalk
TadMorose said:
Units sold by carriers in Canada are unlocked and unbranded. Mine is from Koodo/Telus and it's unlocked straight out of the box (it's the law in Canada) and doesn't have any carrier branding or carrier apps.
I think that as long as you are connected to the internet (mobile data or WiFi), you will get the update when a carrier releases it.
Sent from my CLT-L04 using Tapatalk
Click to expand...
Click to collapse
That's the concern I have though. I'm not on a carrier ( At&t ) that carries this phone.
Now that I've ordered the phone, I'm having a hard time finding screen protectors and cases for it. Ones I like that is.
I have the same concern. I bought my P20 Pro by an importer, since here in Brazil it is not officially sold. I know the model is from Latin America because it is a CLT-L29 C605. But since I bought it, it just made an update and I'm still with the July update (8.1.0.152) since then.
So I'm in doubt if I'm actually getting the Pie right now on the 10th.
It's unlocked.
I'm loving the device, but it's sad to know that I have a smartphone released this year, last generation and I don't have updates support for it.
rafaelpc80 said:
I have the same concern. I bought my P20 Pro by an importer, since here in Brazil it is not officially sold. I know the model is from Latin America because it is a CLT-L29 C605. But since I bought it, it just made an update and I'm still with the July update (8.1.0.152) since then.
So I'm in doubt if I'm actually getting the Pie right now on the 10th.
It's unlocked.
I'm loving the device, but it's sad to know that I have a smartphone released this year, last generation and I don't have updates support for it.
Click to expand...
Click to collapse
Well here's to the best of luck to both of us . Mines supposed to arrive tomorrow.
RiTCHiE007 said:
worst case is that you have to update it manually but that is pretty easy but i have no doubt that they will update every p20 pro to pie BUt it also depends on the carrier so getting a unlocked/unbranded device is a big plus for updates.
Click to expand...
Click to collapse
Ignorance again as I've never ventured into this territory. Would you mind explaining how, if I don't get the update, to update it manually?
LonestarROB said:
Ignorance again as I've never ventured into this territory. Would you mind explaining how, if I don't get the update, to update it manually?
Click to expand...
Click to collapse
Its not that hard so just read this article https://www.androidpit.com/firmware-updates-huawei-honor and i think there is a guide posted in the p20 pro section on this forum also
Thanks man!
LonestarROB said:
That's the concern I have though. I'm not on a carrier ( At&t ) that carries this phone.
Now that I've ordered the phone, I'm having a hard time finding screen protectors and cases for it. Ones I like that is.
Click to expand...
Click to collapse
I'm almost 100% sure that once Canadian carriers push the update you'll get it to. Has nothing to do with the carrier your on, updates are IMEI and model related. So if it's say a Telus/Koodo phone, you'll get the update when they push it.
That's been my experience anyways.
Ps. I'm using the same phone on Koodo now.
You should be on firmware .120 correct?
Mr Patchy Patch said:
I'm almost 100% sure that once Canadian carriers push the update you'll get it to. Has nothing to do with the carrier your on, updates are IMEI and model related. So if it's say a Telus/Koodo phone, you'll get the update when they push it.
That's been my experience anyways.
Ps. I'm using the same phone on Koodo now.
You should be on firmware .120 correct?
Click to expand...
Click to collapse
I'm not sure. Phone should be delivered today.
LonestarROB said:
I'm not sure. Phone should be delivered today.
Click to expand...
Click to collapse
Check it when you get it.
But you'll be fine for updates.
So receiving the updates to the phone varies by the carrier? The carrier is the one that has to push the updates, like T-Mobile...?
ZeusftW97 said:
So receiving the updates to the phone varies by the carrier? The carrier is the one that has to push the updates, like T-Mobile...?
Click to expand...
Click to collapse
Carriers push the updates yes. But say I buy a phone outright from Rogers and I use it on Telus...Rogers will push the updates to the phone, not the carrier I use it on. And I think it happens because the IMEI would originally be in the Rogers database.
This has happened to me several times now.
Mr Patchy Patch said:
Carriers push the updates yes. But say I buy a phone outright from Rogers and I use it on Telus...Rogers will push the updates to the phone, not the carrier I use it on. And I think it happens because the IMEI would originally be in the Rogers database.
This has happened to me several times now.
Click to expand...
Click to collapse
My phone isnt branded, so I dont know what carrier it is... because I bought it off a tech-store.
And for network, I am from Macedonia and I use VIP-MK sim card, which, as you said VIP wouldnt push the updates because the phone isnt from there, I don't know from where they're getting the phones to their warehouses, haha.
I just got a new update tho, b159, hopefully I will get the newest update after I install this one. ^^
ZeusftW97 said:
My phone isnt branded, so I dont know what carrier it is... because I bought it off a tech-store.
And for network, I am from Macedonia and I use VIP-MK sim card, which, as you said VIP wouldnt push the updates because the phone isnt from there, I don't know from where they're getting the phones to their warehouses, haha.
I just got a new update tho, b159, hopefully I will get the newest update after I install this one. ^^
Click to expand...
Click to collapse
Possible that if it's unbranded and belongs to no carrier that you'd receive the updates from Huawei servers?
Mr Patchy Patch said:
Possible that if it's unbranded and belongs to no carrier that you'd receive the updates from Huawei servers?
Click to expand...
Click to collapse
I dont think so.
Because there are a lot of updates for my phone to firmware finder, which I think they're from Huawei's servers, right?
And since I boight my phone like a month ago, this is my first update. I was kinda stuck at 152 with July's security patches, and a while ago I received 159 with October's security patches. All I want to say by this is that if I'd receive the updates from Huawei, I'd have now the newest security patches, which is 161 version I think.
Who knows...that's just my opinion.

How do updates work with unlocked sim in different country?

So I live in Ireland, and I bought my P20 Pro on eBay from the UK. It was locked to EE, and so I got it unlocked. Eagerly waiting for EMUI 9.
I'm just wondering, how do updates work in this situation, since I'm not on EE anymore? Do I get updates from my new carrier, or do they come from Huawei from the IMEI number regardless of carrier? Or does it depend on whether I use HiCare, or System>update to update? I got the phone a few weeks ago, and a day or two later it updated itself to the October update 8.1.0.159(c782).
Do all carriers customise the updates themselves, eg, in each country, to add their own bloat and other stuff?
Does my new carrier even have my IMEI on file? Will they send me an update?
Just a bit confused by this, having unlocked a phone and using it in a different country..
I am interested as well. I am in the USA and we have 0 carrier support so not sure if i'll get any updates...
dudeimstoked said:
I am interested as well. I am in the USA and we have 0 carrier support so not sure if i'll get any updates...
Click to expand...
Click to collapse
Yea, as I mentioned above, I got an update a few days after I got the phone, after I unlocked the sim, but I don't know if it came from Huawei or my new carrier. It was called the October update.
The phone was only first activated in the UK, in September, by the first owner, (and mid December, in Ireland, by me) but I don't know if the original owner used it much, if at all. The charger still had the plastic on it and the sim removal tool was still in place in the box. So I'm thinking it was maybe a gift or a work phone.
I'm guessing the update came from my Irish carrier, as otherwise the October update (159) would probably have happened soon after turning it on, but I didn't get it until after the sim was unlocked, which took a day or two.

Question S21 ultra tmobile locked help

Hi Everyone,
So i just bought the s21 ultra t-mobile from samsung.com. As i understand it, the device is locked to tmobile simcard. I have an att sim card and would like to understand my options if i want to continue to use att sim card.
Since i will have device paid in full,
1. Can tmobile unlock the device for me even though i have no account with them?
2. If they will not unlock it, is my option to then get a prepaid card top it with 100 dollars work with phone for couple months then switch back to att after they unlock?
3. Is there a shorter way, like when i receive device can i just flash unlocked firmware and that would make me able to use any sim?
I am just looking for the following
1. Unlocking device
2. Having wifi call as with this weird att\tmobile combo as i understand it i will not have wifi calling? so flashing unlocked\att should help? but given tmobile unlocks my phone
Thanks alot for your help
Message @Tmobilehelp on Twitter. They'll unlock for you. I did this recently for a couple of A71. I also confirmed with them before ordering the S21 Ultra.
Thank you so much for taking the time to reach out, My name is Marva and I will be working with you moving forward! I hope that overall your day is going well so far! We always want to be respectful of your time and appreciate you hanging in there with us to make sure that you're all set. I know it's important to get that device unlocked for use on other networks. Traveling is so much easier and versatility of an unlocked phone is awesome. We do have a process for devices purchased directly through the manufacturer. So yes, you are definitely able to purchase from Samsung, then you'll just need to share your device imei with us here and we can submit the request. It does take about 72 hours to complete and then you'll use the preinstalled unlock app once your request has been processed. Let me know what other questions you have abut this.
That's correct, this process is specifically for non T-Mobile customers that purchase their devices through Samsung so you'll be all set!
rmrl2008 said:
Message @Tmobilehelp on Twitter. They'll unlock for you. I did this recently for a couple of A71. I also confirmed with them before ordering the S21 Ultra.
Thank you so much for taking the time to reach out, My name is Marva and I will be working with you moving forward! I hope that overall your day is going well so far! We always want to be respectful of your time and appreciate you hanging in there with us to make sure that you're all set. I know it's important to get that device unlocked for use on other networks. Traveling is so much easier and versatility of an unlocked phone is awesome. We do have a process for devices purchased directly through the manufacturer. So yes, you are definitely able to purchase from Samsung, then you'll just need to share your device imei with us here and we can submit the request. It does take about 72 hours to complete and then you'll use the preinstalled unlock app once your request has been processed. Let me know what other questions you have abut this.
That's correct, this process is specifically for non T-Mobile customers that purchase their devices through Samsung so you'll be all set!
Click to expand...
Click to collapse
They are not as accomodating with current Tmo customers.
Dai_321 said:
Hi Everyone,
So i just bought the s21 ultra t-mobile from samsung.com. As i understand it, the device is locked to tmobile simcard. I have an att sim card and would like to understand my options if i want to continue to use att sim card.
Since i will have device paid in full,
1. Can tmobile unlock the device for me even though i have no account with them?
2. If they will not unlock it, is my option to then get a prepaid card top it with 100 dollars work with phone for couple months then switch back to att after they unlock?
3. Is there a shorter way, like when i receive device can i just flash unlocked firmware and that would make me able to use any sim?
I am just looking for the following
1. Unlocking device
2. Having wifi call as with this weird att\tmobile combo as i understand it i will not have wifi calling? so flashing unlocked\att should help? but given tmobile unlocks my phone
Thanks alot for your help
Click to expand...
Click to collapse
How much did you pay? I cancelled my preorder yesterday and today I tried to reorder but now the tmo version is $100 more than yesterday
If someone willing to unlock S21 bootloader on snapdragon variant PM me for unlock and testing TWRP build.
Shuthefrontdoor said:
How much did you pay? I cancelled my preorder yesterday and today I tried to reorder but now the tmo version is $100 more than yesterday
Click to expand...
Click to collapse
Yeah, it looked the $100 off the TMO version was only for a day or so.
BladeRunner said:
They are not as accomodating with current Tmo customers.
Click to expand...
Click to collapse
I believe they will unlock if the phone is fully paid off. They will also do temporary unlocks for travel.
Bobb_o said:
I believe they will unlock if the phone is fully paid off. They will also do temporary unlocks for travel.
Click to expand...
Click to collapse
Needs to be active on a line for 40 days. They USED to be much more flexible about that but the last couple of times I've tried they've stuck firm on that.
I've had T-Mobile unlock phones for me in the past, even when the phone hasn't been active on my account for 40 days, but I have had my Tmo account for a long time with several lines and financed devices. I don't ask for unlocks often, I've maybe done 3 or 4 over the years. Last one was a Pixel 4 XL and before that it was an iPhone XS.
BladeRunner said:
Yeah, it looked the $100 off the TMO version was only for a day or so.
Click to expand...
Click to collapse
I noticed this too, and now the Sprint version is $100 off. I would think that getting the Sprint version would work just fine on Tmo these days (especially since all US branded devices are the same hardware model), but then, would that phone be locked to Spring SIM Cards only and using my Tmo SIM would be a problem?

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