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hi.
so i think i need help. i updated the phone few days ago to the latest firmware. and the phoen was fine for the next 2 days. i never had to restart or anything. today one of my games wasnt working so i figured my phone might need a restart.
anyway i did. and now my phone is stuck in some service mode i assume ? its a triangle with screw driver inside and a blue moving bar under it.
i dont know what to do. my phone isnt rooted or anything. i didnt even attempt to root after the update. nothing. just restarting the phone :/
am i f**ked ? :/
How did you update, OTA or pushed via FlashTool?
Dinkoz said:
How did you update, OTA or pushed via FlashTool?
Click to expand...
Click to collapse
flashtool
The only thing you can do in situations like this, as told in every such thread, is reflash with the flashtool.
Will FlashTool pick it up when connecting via Vol -Up? If so, try pushing the FTF again,even a different FTF?
i will try when i get home to see if it will pickup the flashtool.
it kinda sucks tho. why it did this ? i didnt even install anything in the stupid thing aside from few games. jesus.
What FTF did you use ? I would suggest using another just in case, you may / may not need to wipe data
the one from the main thread :/. " not the one with the typo "
i think its from singapore one ? because it had some stuff from that country.
i will go home in 1 hour or so and try to flash without wipe.
finger crossed :/
its not accepting the flashtool.
i turn the device off. i click on the back botton. but nothing.
the log says the file is connected in fast boot mode. but there is nothing . i still get the pop screen that shows the instructions how to plug your device.
any help
ll_l_x_l_ll said:
its not accepting the flashtool.
i turn the device off. i click on the back botton. but nothing.
the log says the file is connected in fast boot mode. but there is nothing . i still get the pop screen that shows the instructions how to plug your device.
any help
Click to expand...
Click to collapse
Volume down and plug the usb.
Sent from my C6603 using xda premium
ok. by miracle i got it to work. but i am not sure what happened and why it did this.
all good i guess :/
also, i wonder if there is an official version of this. not bloated with weird stuff. like euro version or something.
also. one more question.
is there a root for this ?
Reinstall the software with sony update service is what you have to do
http://www.sonymobile.com/gb/tools/update-service/
glad to read that is fixed ..
I had this same issue yesterday. I installed the the update from the India c6602. Things were working fine the first day. I did a reset and then had the same issue as the OP had.
A re-flash with the flashtool didn't work the first time and the I tried the Sony companion fix option, and still had problems. Then I realized I had to install the drivers. Are you on windows 8? did you install the drivers that came with the flashtool? I did and then re-flashed, and now its fine again.
ll_l_x_l_ll said:
ok. by miracle i got it to work. but i am not sure what happened and why it did this.
all good i guess :/
also, i wonder if there is an official version of this. not bloated with weird stuff. like euro version or something.
also. one more question.
is there a root for this ?
Click to expand...
Click to collapse
Most people seem to have flashed the Global FTF, you could reflash the old firmware, then when you plug into PC Companion it should flick up the update for you/your region.
I would just flash Global
Please help me guys, I have no one else to turn to. My parents are gonna kill me if they find out what I did to my phone.
So my phone accidentally fell at school with the bluetooth still on.So I put the battery pack, power it on, but then it started to go on a boot loop i.e.
Sony logo-->Xperia Logo-->color animation-->black screen. But after 3-4 hours, it managed to do a complete boot! But I noticed that the bluetooth wasnt turning on. So stupid me, I restarted the device, then it started to go on a boot loop again. I got home and I tried it a couple of times more with the power and volume rocker combinations... didnt work either.
I even started using pc companion. didnt work (kept on doing the same thing
SUS --> same thing
NOW: I tried it using a different computer so I went to an internet shop and downloaded pcc and sus. I started pc companion... but halfway through the download... MY PHONE RAN OUT OF BATTERY and didnt finish the update. :'( Now, whenever I'm booting the phone, I only get the Sony logo and A TRIANGLE WITH AN EXCLAMATION MARK AND A PHONE UNDERNEATH.....
PLEASE HELP ME! My Phone is a Sony Xperia TX Lt29
Last Version before the crash: JB 4.1.2
No root (Noob here)
please... please. i dont know what to do. thank you in advance to anyone who can help me
calm down.
Charge the phone until it is fully charged.
Download PCCompanion and do a fresh install of it.
Run PCCompanion and choose software update.
Use the option to repair your phone, then follow the instructions.
Let us know how you get on
PS
This will only do a software repair, if something broke because you dropped it (Which it sounds like) you are going to have to come clean and tell your parents to get it fixed.
HI gregbradley '^^
gregbradley said:
calm down.
Charge the phone until it is fully charged.
Download PCCompanion and do a fresh install of it.
Run PCCompanion and choose software update.
Use the option to repair your phone, then follow the instructions.
Let us know how you get on
PS
This will only do a software repair, if something broke because you dropped it (Which it sounds like) you are going to have to come clean and tell your parents to get it fixed.
Click to expand...
Click to collapse
THANK YOU FOR YOUR REPLY!!! really thank you :'(
I already did something with the phone because I've been doing a lot of searching on the net lately...
I reinstalled the software using Sony Update Service (SUS) and it booted normally! (but sadly it was only during the FIRST BOOT UP) when I turned off the phone to re insert the sim card and micro sd, It started doing it again... but then, after 6 or 7 tries, it managed to skip past the sony logo-->xperia--> logo-->color animation? and do another complete boot
Now I decided to go to settings and do a complete factory reset cause I thought it would fix everything... but it didn't. It started doing the same thing, and I had to give it 10 or 12 tries before eventually booting up again. When it booted up normally, I was even able to play music with it and change the settings like brightness, volumes, equalizers, and even arrange widgets!
SITUATION NOW:I turn on the Wi-fi and it's in a boot loop again and I'm charging the phone up to 100%
(i did the vol.up vol down power combination before charging)
gregbradley, is it because of our slow internet connection??? (it took me like 4 nerve racking hours to finish the update) but sus was able to complete the download and install the software... what the f*ck is wrong with my phone (((( ohgod
AND:
I'll follow your instructions when the charge is complete...... and I'll be back to you with the results.God I hope this works.Thank you again.
Have you tried only partially flashing part of an ftf file. I know when my phone was on the brink of death I discovered that if I only flashed part of an ftf using flashtool that it would work. I think I would check everything that has exclude (ie: Exclude System) and it would work for me. Its not the end of the world though as the phone does work. Just a bootloop. If you can get it into flash mode then just exclude everything except System, Kernel, and baseband if I'm not mistaken.
hi Cammarratta '^^
Cammarratta said:
Have you tried only partially flashing part of an ftf file. I know when my phone was on the brink of death I discovered that if I only flashed part of an ftf using flashtool that it would work. I think I would check everything that has exclude (ie: Exclude System) and it would work for me. Its not the end of the world though as the phone does work. Just a bootloop. If you can get it into flash mode then just exclude everything except System, Kernel, and baseband if I'm not mistaken.
Click to expand...
Click to collapse
Thank you for the reply man '^^
um... to tell you the truth, I have no idea how to partially flash a tft file, let alone flashing. O_O (see how noob i am?) its saddening. So am I in the point right now where my phone's problem is unsolvable via pc companion or sony update service??? Plus I've been doing some searching here on xda and I saw this thread about xperia TX users updating to version b 167 and that their bootloaders are now locked.
This is what my phone is exactly doing whenever I try to boot it up:
Sony Logo---->Xperia Logo----> Color waves animation?---> FREEZE-->black screen then the Sony Logo again.
Whenever I try to boot up for the 2nd time this happens:
Sony Logo----> Black Screen---> Phone turns off---> Sony Logo again
(((
You have flashtool yes? If you load up like you're going to flash a ftf file. Once you click to load up the ftf file it'll pull a menu where you pick what you want to flash. On the right side of flashtool that's where the exclude part is. That's where you have to check the *exclude option. The same thing happened to me when I accidentally flashed a T cm10 rom on my phone. I had to partially flash a ftf file to get it to boot. It should work but since you're not familiar with flashtool its going to make it a bit harder for you in the end. :/
carloptimus3d said:
Please help me guys, I have no one else to turn to. My parents are gonna kill me if they find out what I did to my phone.
So my phone accidentally fell at school with the bluetooth still on.So I put the battery pack, power it on, but then it started to go on a boot loop i.e.
Sony logo-->Xperia Logo-->color animation-->black screen. But after 3-4 hours, it managed to do a complete boot! But I noticed that the bluetooth wasnt turning on. So stupid me, I restarted the device, then it started to go on a boot loop again. I got home and I tried it a couple of times more with the power and volume rocker combinations... didnt work either.
I even started using pc companion. didnt work (kept on doing the same thing
SUS --> same thing
NOW: I tried it using a different computer so I went to an internet shop and downloaded pcc and sus. I started pc companion... but halfway through the download... MY PHONE RAN OUT OF BATTERY and didnt finish the update. :'( Now, whenever I'm booting the phone, I only get the Sony logo and A TRIANGLE WITH AN EXCLAMATION MARK AND A PHONE UNDERNEATH.....
PLEASE HELP ME! My Phone is a Sony Xperia TX Lt29
Last Version before the crash: JB 4.1.2
No root (Noob here)
please... please. i dont know what to do. thank you in advance to anyone who can help me
Click to expand...
Click to collapse
just let it plug in with the charger and keep your phone on for day, usually that will fix it after a few hours with that logo running
Use a battery charger, charge for at least half the entire batt and then follow the thread on flashing, download some files while charging to minimize downtime
Sent from my LT29i using xda premium
Hey guys...... ))))
First and foremost, thank you for all your replies.. really helped me a lot (
It's okay now guys! '^^ I re installed the software via Sony Update Service and it worked. At first I thought the phone was a goner cause it didn't manage to do a complete boot right after the installation. (Phone was stuck on the Sony Logo) But then the next morning, I tried it again and it worked!!
BUT: What I fear now is that the phone might suddenly crash again if I turn on the WI-FI (just like what happened in my previous attempts) If the phone crashes, I fear that the phone would start going on a boot loop again.So basically, I'm just using the phone for media purposes only i.e. Walkman, Gallery,Camera, Movies.
Any thoughts on this, cool, awesome people of xda? '^^ (cant update my apps and google now f*ck)
just.. sad. I miss Flipboard,Modern Combat 4, My Daddy Was a Thief, Real Racing 3, DEAD SPACE (((
one question...
Did something broke inside my phone when it fell?? If yes... WHAT EXACTLY IS IT?? why is it behaving this way??? Why does it keep on boot looping??? should I go and let an expert open it????
carloptimus3d said:
First and foremost, thank you for all your replies.. really helped me a lot (
It's okay now guys! '^^ I re installed the software via Sony Update Service and it worked. At first I thought the phone was a goner cause it didn't manage to do a complete boot right after the installation. (Phone was stuck on the Sony Logo) But then the next morning, I tried it again and it worked!!
BUT: What I fear now is that the phone might suddenly crash again if I turn on the WI-FI (just like what happened in my previous attempts) If the phone crashes, I fear that the phone would start going on a boot loop again.So basically, I'm just using the phone for media purposes only i.e. Walkman, Gallery,Camera, Movies.
Any thoughts on this, cool, awesome people of xda? '^^ (cant update my apps and google now f*ck)
just.. sad. I miss Flipboard,Modern Combat 4, My Daddy Was a Thief, Real Racing 3, DEAD SPACE (((
Click to expand...
Click to collapse
If it's only when you start the wifi it's an hardware problem.
Send it to service
hello
Cammarratta said:
You have flashtool yes? If you load up like you're going to flash a ftf file. Once you click to load up the ftf file it'll pull a menu where you pick what you want to flash. On the right side of flashtool that's where the exclude part is. That's where you have to check the *exclude option. The same thing happened to me when I accidentally flashed a T cm10 rom on my phone. I had to partially flash a ftf file to get it to boot. It should work but since you're not familiar with flashtool its going to make it a bit harder for you in the end. :/
Click to expand...
Click to collapse
What version for ftf version for xperia tx should i flash???? the ics one??? the latest??? helppp
and should i check everything that's in the exclude option?
The latest one, and don't exclude anything
Sent whilst sat on the toilet.
Hi everyone !
I've some problems on my Xperia SP. I bought this phone 1 month ago, it's unrooted, the build number is 12.0.A.1.257. So:
1. The homescreen restarts frequently and randomly, the Viber, and most of my apps too. I've got about 300-350MB of free RAM every time I check it.
2. If I'm listening music via Walkman app, it stops randomly, and if I restart the app, it starts from where I started before. I think it's similar to the first one, and the RAM management causes this issue too.
3. WiFi problems ...
Please help me, if you have any idea ! I'd like to fix these issues, because it was a quite expensive phone for me ... Thank you !
Well, the latest FIRMWARE is the 12.0.A.2.245... I recommend ya connect ur phone to PC Companion to install the update or maybe flash it with Flashtool :highfive:
EDIT: 1. I dont have HomeScreen Restarts
2. Walkman go perfect here
3. Wifi is stable too
Joku1981 said:
Well, the latest FIRMWARE is the 12.0.A.2.245... I recommend ya connect ur phone to PC Companion to install the update or maybe flash it with Flashtool :highfive:
EDIT: 1. I dont have HomeScreen Restarts
2. Walkman go perfect here
3. Wifi is stable too
Click to expand...
Click to collapse
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
SzilagyiTibi said:
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
Click to expand...
Click to collapse
Same problems here. NO update available either
Sent from my C5303 using xda app-developers app
SzilagyiTibi said:
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
Click to expand...
Click to collapse
Flash the newest firmware (245) via Flashtool. Its very easy to use and u don`t need to unlock ur bootloader or something else.
Btw. I did to, cause the update to 245 fw wasnt available and I didnt want to wait.
Hello guys.
Almost 2 weeks ago I had a really strange issue with my SP. I force stopped a Sony Select app, and then my device got in bootloop - over and over again, never stopping. I got home and repaired it successfully with PC Companion.
Now, it happened again... But it wasn't Sony Select Force Stopping now. I changed my theme - to a downloaded one; the wallpaper wasn't showing. Redownload the same theme - the same issue. Then I also got no wallpaper on the other themes... I thought of restarting the device. Then, SURPRISE! Bootloop.
Now I am repairing my phone again using PC Companion.
If anybody knows what causes this issue, please let me know, I never ever rooted this device, only upgraded via PC Companion, not other sources.
Thank you.
AnnaDee said:
Hello guys.
Almost 2 weeks ago I had a really strange issue with my SP. I force stopped a Sony Select app, and then my device got in bootloop - over and over again, never stopping. I got home and repaired it successfully with PC Companion.
Now, it happened again... But it wasn't Sony Select Force Stopping now. I changed my theme - to a downloaded one; the wallpaper wasn't showing. Redownload the same theme - the same issue. Then I also got no wallpaper on the other themes... I thought of restarting the device. Then, SURPRISE! Bootloop.
Now I am repairing my phone again using PC Companion.
If anybody knows what causes this issue, please let me know, I never ever rooted this device, only upgraded via PC Companion, not other sources.
Thank you.
Click to expand...
Click to collapse
seems u need to use flashtool and a proper ftf file for your region and flash your phone with it.
sourabhp said:
seems u need to use flashtool and a proper ftf file for your region and flash your phone with it.
Click to expand...
Click to collapse
Even if I updated with PC Companion, the firmware might be corrupted? So I'll. need.to flash another one from a different region?
AnnaDee said:
Even if I updated with PC Companion, the firmware might be corrupted? So I'll. need.to flash another one from a different region?
Click to expand...
Click to collapse
U may try US unbranded or AU version
sourabhp said:
U may try US unbranded or AU version
Click to expand...
Click to collapse
But I'm from EU. I'll probably try another one from EU.
Even so, what really caused this?
There is not always a cause we can point out. Sometimes the systems gets messed up for some reason. You can Flash General EU from here: http://forum.xda-developers.com/showthread.php?t=2645939
I tried to update my Sony Xperia Z through Pc Companion to android kitkat... All was good until the program poped up a window and said that it couldn't download it anymore because of a network problem ( my internet connection was good, no problems ). And from that point on, when i try to open the phone it says " the software update failed, make sure the phone is connected to the computer and try again " and blacks out... also i think the battery is dead and i cannot charge it because it says only that and turns off...
Please help me... I don't know what to do anymore...
i tried with sony update service, it downloads the update and when it's about to install. says to make sure the battery is fully charged and try again... and i cannot do that... What to do ????
If it matters, it's a C6603 ...
sorry for my english..
M.B.C. said:
I tried to update my Sony Xperia Z through Pc Companion to android kitkat... All was good until the program poped up a window and said that it couldn't download it anymore because of a network problem ( my internet connection was good, no problems ). And from that point on, when i try to open the phone it says " the software update failed, make sure the phone is connected to the computer and try again " and blacks out... also i think the battery is dead and i cannot charge it because it says only that and turns off...
Please help me... I don't know what to do anymore...
i tried with sony update service, it downloads the update and when it's about to install. says to make sure the battery is fully charged and try again... and i cannot do that... What to do ????
If it matters, it's a C6603 ...
sorry for my english..
Click to expand...
Click to collapse
Press power and vol up for several seconds and put it an the wallcharger. Let it charge for several hours and try to update again
St.Jimmy90 said:
Press power and vol up for several seconds and put it an the wallcharger. Let it charge for several hours and try to update again
Click to expand...
Click to collapse
It doesn't work!
When i plug it in the wall charger is doing a restart loop, with the sony logo, then the message a wrote earlier " the software update failed, make sure the phone is connected to the computer and try again " and a red led light, and it's the same thing over and over again...
That's my concern...if i damaged the phone...i mean, if i can't recharge it, i can't do nothing...
There must be some way to fix this..please help...
Download Sony Update Service (SUS) and then update from there it will fix it
Sent from my C6603 using Tapatalk
Mr.KiLLeR said:
Download Sony Update Service (SUS) and then update from there it will fix it
Sent from my C6603 using Tapatalk
Click to expand...
Click to collapse
I had the same problem as OP and resolved it using SEUS - can confirm that it works.
Download SUS (formerly SEUS) from here: http://www.sonymobile.com/global-en/tools/update-service/
avindal said:
I had the same problem as OP and resolved it using SEUS - can confirm that it works.
I did said that i tried olso the update service from sony, and when it finishes the download and begins to install the update, after 15 to 20 seconds or so, pops up a message and says to make sure the battery is fully charged and try again.
Click to expand...
Click to collapse
M.B.C. said:
avindal said:
I had the same problem as OP and resolved it using SEUS - can confirm that it works.
I did said that i tried olso the update service from sony, and when it finishes the download and begins to install the update, after 15 to 20 seconds or so, pops up a message and says to make sure the battery is fully charged and try again.
Click to expand...
Click to collapse
Okay, might be able to help you.
You can manually flash a ftf file to make your phone work
Click to expand...
Click to collapse
M.B.C. said:
I did said that i tried olso the update service from sony, and when it finishes the download and begins to install the update, after 15 to 20 seconds or so, pops up a message and says to make sure the battery is fully charged and try again.
Click to expand...
Click to collapse
Oh I didnt read that .. then the only thing you can try is using Flashtool and flash the firmware manually.. it should work..
Mr.KiLLeR said:
Oh I didnt read that .. then the only thing you can try is using Flashtool and flash the firmware manually.. it should work..
Click to expand...
Click to collapse
Firstly i want to note that my battery is certainly dead, and i can't charged it beacause of the restart/boot loop that i mentioned in my early posts...if yes, can you guys provide me with necesary tools, firmaware and stuff, because after all the attempts i tried, i'm afraid to do something else to the phone. I mean i was stupid in the first place to not ask how to do it properly, and i don't want to lose the phone...
And sorry if my English is rough
M.B.C. said:
Can you guys provide me with necesary tools, firmaware and stuff, because after all the attempts i tried, i'm afraid to do something else to the phone. I mean i was stupid in the first place to not ask how to do it properly, and i don't want to lose the phone...
And sorry if my English is rough
Click to expand...
Click to collapse
You can download Flashtool from FlashTool Latest Version
Download the Firmware from Firmware Downloads according to your device model ..
My battery is surely dead..check my last edited post.. Can i still intall the firmware in this case ?
M.B.C. said:
My battery is surely dead..check my last edited post.. Can i still intall the firmware in this case ?
Click to expand...
Click to collapse
You can give it a try , just follow the instructions and then flash
Mr.KiLLeR said:
You can give it a try , just follow the instructions and then flash
Click to expand...
Click to collapse
It didn't work... the green bar loaded a few seconds, then it camed to a complete stop. I left it about an hour, and nothing changed...
M.B.C. said:
It didn't work... the green bar loaded a few seconds, then it camed to a complete stop. I left it about an hour, and nothing changed...
Click to expand...
Click to collapse
Did you put phone in fastboot mode?
M.B.C. said:
It didn't work... the green bar loaded a few seconds, then it camed to a complete stop. I left it about an hour, and nothing changed...
Click to expand...
Click to collapse
Tell me the procedure you did ...
Mr.KiLLeR said:
Tell me the procedure you did ...
Click to expand...
Click to collapse
In the end i went today to a service, and solved the problem! I couldn't stand it anymore.. Don't ask me how the guy did, he just did...
Anyway, thank you guys for the support, i apreciate it !!! :good:
M.B.C. said:
In the end i went today to a service, and solved the problem! I couldn't stand it anymore.. Don't ask me how the guy did, he just did...
Anyway, thank you guys for the support, i apreciate it !!! :good:
Click to expand...
Click to collapse
Lol that is not a problem.. Be careful next time...
Sent from my C6603 using Tapatalk
Siny Update Service
Mr.KiLLeR said:
Download Sony Update Service (SUS) and then update from there it will fix it
Sent from my C6603 using Tapatalk
Click to expand...
Click to collapse
My phone was dead and the resurrection came easily with SUS dowloaded with Chip.
Thanks for the advice!
:laugh:
Bricked!! -.-
Hey guys, I don't know if this is out of topic but since this is for xperia z bricked, I'll show my problem.
So, I updated my xperia z for 3 times since I bought it, It came with Android 4.2.2 and the updates were all OTA.
Then, sudently It started to reboot itself and entering in bootloop.. Then, I tried to use flashtool but always gave me error about S1 flash, and then "Error: Flash Aborted"
So I tried to unlock my bootloader several times (Yes, several times, because it was always saying ok, but then it was showing "ROOTABLE") then, when I Finally got it unlocked, I couldn't flash anything because it was gaving me error saying that couldn't write boot.. Then, Tried Pc companion but again, failed, and my phone was stuck in "Update failed (...)"
Then finally, I flashed advanced kernel by DoomLord and entered in CWM, but when I tried to wipe factory reset, It was saying that couldn't mount data.. Then, I have formated the Data and Media (SD Card) And then, I was able to do factory reset, but, then, I went to advance and did reboot recovery.. My phone turned off, but never came on... I arrived at home and connect ti to wall charger, but no sign of life, nothing, not even red led or anytihng.. NOTHING!! Don't know what happened.. I really need help on this man, please :c
how u resolve ur problem for xperia z buddy....I have same problem just like u faced
M.B.C. said:
In the end i went today to a service, and solved the problem! I couldn't stand it anymore.. Don't ask me how the guy did, he just did...
Anyway, thank you guys for the support, i apreciate it !!! :good:
Click to expand...
Click to collapse
how u resolve ur problem for xperia z buddy....I have same problem just like u faced, no battery charging and cant update phone, always showing software update failed make sure that your phone is connected with computer