Hi guys,
Got a T-Mobile HTC One yesterday and I can't get the thing to be recognized by HTC Sync Manager. I've tried uninstalling it and reinstalling it tons of times, restarting the phone, restarting my laptop. Nothing works. When I plug in the phone, I get a drive that has a link to the HTC website to download Sync Manager, which I've done already. And if I turn off USB debugging, I get a message from HTC Sync Manager that says it's unable to recognise the device because it's locked (which is false).
Are there any sort of drivers that need to be downloaded for the phone? It seems unable to "mount" as a drive like my old Google G2.
Any help would be appreciated guys.
I have a MacBook Pro on 10.8.3.
ez53436 said:
Hi guys,
Got a T-Mobile HTC One yesterday and I can't get the thing to be recognized by HTC Sync Manager. I've tried uninstalling it and reinstalling it tons of times, restarting the phone, restarting my laptop. Nothing works. When I plug in the phone, I get a drive that has a link to the HTC website to download Sync Manager, which I've done already. And if I turn off USB debugging, I get a message from HTC Sync Manager that says it's unable to recognise the device because it's locked (which is false).
Are there any sort of drivers that need to be downloaded for the phone? It seems unable to "mount" as a drive like my old Google G2.
Any help would be appreciated guys.
I have a MacBook Pro on 10.8.3.
Click to expand...
Click to collapse
turn on usb debugging that should do it if not here are the drives if you got a lock screen like swipe or pin code it wont work so make sure the phone is not locked
http://forum.xda-developers.com/showthread.php?t=2191279
Thanks for the reply,
I turned USB debugging back on, still no luck. And unfortunately I'm on a Mac (OS 10.8.3). Those drivers are only for Windows, correct?
try changing the usb cable
ez53436 said:
Thanks for the reply,
I turned USB debugging back on, still no luck. And unfortunately I'm on a Mac (OS 10.8.3). Those drivers are only for Windows, correct?
Click to expand...
Click to collapse
im on mac as well when i plugged my htc in and it told me to get htc Sync Manager, it installed the drivers as it loaded so maybe uninstall Sync Manager plug the phone in see what happens
I tried uninstalling sync manager and trying again but nothing happens. And I don't know how to delete the drivers or install them. I've seen a couple of download links to "mac" drivers for the HTC one, but they actually end up being .exe files. HTC support has pretty much given up and told me to go with a third party sync manager.
Anyone know where I can uninstall or install the drivers? Thanks
Sent from my HTC One using xda app-developers app
bump
anyone able to help?
filetransfer mac/htc android
ez53436 said:
bump
anyone able to help?
Click to expand...
Click to collapse
I had the same issues and ended up using android file transfer for mac..
google "android file transfer mac" and you'll find it.
it's pretty fast and much better than sync manager.. you can leave sync manager installed, i think it's still using the drivers of the installation.
HTC Device Not Recognized Locked
I was having the same problem, and what solved it are the following steps:
1. Go to settings
2. Click on Developer options
3. Uncheck USB debugging (this was recommended in another forum)
4. I also turned Developer options off
5. Plug your phone back in
6. After I performed the previous steps, my computer installed device software, and once that was completed, the HTC Sync Manager recognized my device and allowed me to sync it.
Operating system Windows 7 with an i5 processor
Hope this helps.
ez53436 said:
Hi guys,
Got a T-Mobile HTC One yesterday and I can't get the thing to be recognized by HTC Sync Manager. I've tried uninstalling it and reinstalling it tons of times, restarting the phone, restarting my laptop. Nothing works. When I plug in the phone, I get a drive that has a link to the HTC website to download Sync Manager, which I've done already. And if I turn off USB debugging, I get a message from HTC Sync Manager that says it's unable to recognise the device because it's locked (which is false).
Are there any sort of drivers that need to be downloaded for the phone? It seems unable to "mount" as a drive like my old Google G2.
Any help would be appreciated guys.
I have a MacBook Pro on 10.8.3.
Click to expand...
Click to collapse
So I know XDA is full of answers to this one, but it seems everyone either has some snarky comment like, "they won't check' or whatever. There are also some ok answers and tuts but some of it's confusing and a lot of the threads go off topic. So i'd like to ask, how do i get my phone back to stock? i have to mail my device back in for a warranty exchange as the speakers and camera stopped working suddenly.
My device is stock rooted, odex rom w/ TWRP. unlocked bootloader. Super CID and S-off. Tampered message gone in boot loader. My laptop runs Windows 8, which I'm having an issue getting the HTC manager to stay open for some reason, even after an uninstall/ reinstall of the manager and drivers. The drivers themselves seemed to have installed fine as my device is recognized as "my HTC" though when in fastboot, my comp will tell me the device is unrecognized. Using the stock usb plug that came with my phone and I've plugged in to both usb 3.0 and 2.0 ports. And yes, I do have ADB in the root of my computer, though I'm wondering if i need a different type of ADB since this is the one i used with windows 7 a while back..or does it matter?
I'd like to get things back to stock as much as possible and would be very appreciative. Thanks!
whitetiger_0603 said:
So I know XDA is full of answers to this one, but it seems everyone either has some snarky comment like, "they won't check' or whatever. There are also some ok answers and tuts but some of it's confusing and a lot of the threads go off topic. So i'd like to ask, how do i get my phone back to stock? i have to mail my device back in for a warranty exchange as the speakers and camera stopped working suddenly.
My device is stock rooted, odex rom w/ TWRP. unlocked bootloader. Super CID and S-off. Tampered message gone in boot loader. My laptop runs Windows 8, which I'm having an issue getting the HTC manager to stay open for some reason, even after an uninstall/ reinstall of the manager and drivers. The drivers themselves seemed to have installed fine as my device is recognized as "my HTC" though when in fastboot, my comp will tell me the device is unrecognized. Using the stock usb plug that came with my phone and I've plugged in to both usb 3.0 and 2.0 ports. And yes, I do have ADB in the root of my computer, though I'm wondering if i need a different type of ADB since this is the one i used with windows 7 a while back..or does it matter?
I'd like to get things back to stock as much as possible and would be very appreciative. Thanks!
Click to expand...
Click to collapse
if your problem is adb have you tried to add it in the "Environment Variables" ?
have you enabled USB debugging in your phone ?
i have windows 8 too and i don't have this kind of problem
I use windows 8 and it has mostly been trouble free for me. However I did have problems with my laptop recognising my phone when in recovery. It eventually worked on it's own but I found this after:
http://forum.xda-developers.com/showthread.php?t=2232799
Maybe try installing the windows 8 drivers above.
Ardmanz said:
I use windows 8 and it has mostly been trouble free for me. However I did have problems with my laptop recognising my phone when in recovery. It eventually worked on it's own but I found this after:
http://forum.xda-developers.com/showthread.php?t=2232799
Maybe try installing the windows 8 drivers above.
Click to expand...
Click to collapse
Yeah i saw that thread, but my phone was already showing up in devices. It just won't be recognized in bootloader or fastboot.
whitetiger_0603 said:
Yeah i saw that thread, but my phone was already showing up in devices. It just won't be recognized in bootloader or fastboot.
Click to expand...
Click to collapse
Mine was recognised everywhere (including recovery). I'd get the beep from windows 8 and the driver would initialise but it wasn't recognised by adb.
If you haven't tried installing the above drivers yet it certainly wouldn't hurt to try.
Ardmanz said:
Mine was recognised everywhere (including recovery). I'd get the beep from windows 8 and the driver would initialise but it wasn't recognised by adb.
If you haven't tried installing the above drivers yet it certainly wouldn't hurt to try.
Click to expand...
Click to collapse
I gave it a shot while in bootloader. Thanks tons. Just a question though, my cope recognizes my phone however when i input "adb devices" in CMD, nothing shows up. Just wondering if that is an issue before i continue.
Rayskull said:
if your problem is adb have you tried to add it in the "Environment Variables" ?
have you enabled USB debugging in your phone ?
i have windows 8 too and i don't have this kind of problem
Click to expand...
Click to collapse
I glanced at something about the environmental variables but i can't find it again. Yeah i have all the correct settings marked to do this
I have a rooted HTC One, though the root checker says it is not currently rooted.
I am trying to get my phone back to factory settings.
When I tried to attach the phone to the computer I get error messages that say that there are not any drivers. There is another message that says that there is not Hardware ID detected.
I cant seem to find any fix when I google this. I hope I can get some direction here to fix this.
I am not a developer, just an guy who likes to play with my toys.
I have tried the basics, removing the HTC software and re installing.
I tried turning the usb debugging off and back on several times.
Thanks
zubenal said:
I have a rooted HTC One, though the root checker says it is not currently rooted.
I am trying to get my phone back to factory settings.
When I tried to attach the phone to the computer I get error messages that say that there are not any drivers. There is another message that says that there is not Hardware ID detected.
I cant seem to find any fix when I google this. I hope I can get some direction here to fix this.
I am not a developer, just an guy who likes to play with my toys.
I have tried the basics, removing the HTC software and re installing.
I tried turning the usb debugging off and back on several times.
Thanks
Click to expand...
Click to collapse
We have no way of knowing what you have done to the phone already to make it invisible to windows ... can you describe what you have already done to the phone with links to the files you used.
no hardware id
I used the instructions from the following web site of QBKING77 (I could not put the link in here because I am too new, just google "QBKING77 root htc one"
Per his instructions I used the file attached and I also loaded TWRP 2.6
I have attached the file I used.
well, as the title says. Its been like this for a few months now, so I decided reinstall the ROM. I've tried different ROMs and every time it shows up as SM-N900s (Galaxy Note 3) in windows. However, on the phone under settings, it says HTC One. On the newest insertcoin ROM it came up in windows as HTC ONE on first boot, but after that, it went back to being the SM-N900s. As well, I always make sure to do a full wipe before I install a new ROM. I checked the build.prop and it list the model ID as HTC ONE so I have no clue what could be going on here. maybe someone here has a suggestion? I'm thinking maybe this is a possible cause of my mediaserver problem that I just couldn't fix, since it happened in every rom I've tried. phone is rooted, unlocked, and S-OFF.
bbmaster123 said:
well, as the title says. Its been like this for a few months now, so I decided reinstall the ROM. I've tried different ROMs and every time it shows up as SM-N900s (Galaxy Note 3) in windows. However, on the phone under settings, it says HTC One. On the newest insertcoin ROM it came up in windows as HTC ONE on first boot, but after that, it went back to being the SM-N900s. As well, I always make sure to do a full wipe before I install a new ROM. I checked the build.prop and it list the model ID as HTC ONE so I have no clue what could be going on here. maybe someone here has a suggestion? I'm thinking maybe this is a possible cause of my mediaserver problem that I just couldn't fix, since it happened in every rom I've tried. phone is rooted, unlocked, and S-OFF.
Click to expand...
Click to collapse
Its most likely a driver issue on your computer, nothing to do with the phone imo. Uninstall these Samsung drivers and install HTC drivers.
didn't work. removed all traces of samsung drivers and software from the drive and the registry, but still comes up as SM-N900s. I Don't get it. There must be some root cause that's creating all the strange (though minor) issues on my phone.
@bbmaster123 install the latest HTC sync manager after uninstalling every older driver version.. do a full reset if that's possible. Do you end up having this problem with every custom Rom that you flash?
It's not a widely reported issue which leads me to thinking that it's more about your computer than your phone.
Still says sm-n900s after installing sync manager. While I haven't tried many custom roms, it still said smn900s in all the rims I've tried, regardless of kitkat or lollipop. I'll try using my brothers laptop tomorrow when he comes to visit and let you know how it goes
bbmaster123 said:
Still says sm-n900s after installing sync manager. While I haven't tried many custom roms, it still said smn900s in all the rims I've tried, regardless of kitkat or lollipop. I'll try using my brothers laptop tomorrow when he comes to visit and let you know how it goes
Click to expand...
Click to collapse
See question 2 here about how to force the HTC driver, this is a driver problem, the 2nd link below is another guy who recently had the same problem.
http://forum.xda-developers.com/showpost.php?p=52135024&postcount=2
http://forum.xda-developers.com/htc-one/help/hard-brick-how-fix-t3135013/page2 post 15 onwards.
Seanie280672 said:
See question 2 here about how to force the HTC driver, this is a driver problem, the 2nd link below is another guy who recently had the same problem.
http://forum.xda-developers.com/showpost.php?p=52135024&postcount=2
http://forum.xda-developers.com/htc-one/help/hard-brick-how-fix-t3135013/page2 post 15 onwards.
Click to expand...
Click to collapse
Thanks, I never would have found that!
My phone already comes up as My HTC in device manager when running normally. in any other mode it comes up as android composite usb. It does try and fail to install some driver during boot though, however it only lasts for about 3 seconds, so I have no time to install anything. as well, fastboot boot recovery.img never worked for me anyway, so instead I always just flashed my recoveries. So I can't get my computer to trigger that driver installer besides rebooting the phone, unless you know a way. But yeah, you may be right about it being my pc and not my phone (for this problem anyway).
bbmaster123 said:
Thanks, I never would have found that!
My phone already comes up as My HTC in device manager when running normally. in any other mode it comes up as android composite usb. It does try and fail to install some driver during boot though, however it only lasts for about 3 seconds, so I have no time to install anything. as well, fastboot boot recovery.img never worked for me anyway, so instead I always just flashed my recoveries. So I can't get my computer to trigger that driver installer besides rebooting the phone, unless you know a way. But yeah, you may be right about it being my pc and not my phone (for this problem anyway).
Click to expand...
Click to collapse
Ignore that HTC MTP driver thing that pops up on you computer whilst your phone is booting, we all get that.
fastboot boot recovery command no longer works unless you are on HBOOT 1.44 I think was the last time it worked, only way to do it now is to flash recovery files.
Seanie280672 said:
Ignore that HTC MTP driver thing that pops up on you computer whilst your phone is booting, we all get that.
fastboot boot recovery command no longer works unless you are on HBOOT 1.44 I think was the last time it worked, only way to do it now is to flash recovery files.
Click to expand...
Click to collapse
I don't think my phone even shipped with hboot 1.44. Or maybe it did. what the hell do I know. I guess then I'll have to wait until I can access my brother's pc later today to test it out
Well, turns out you were right all along. its my computer's fault. I guess I'll just have to mess around with the drivers. Thanks for the help! Too bad though, I was hoping that was the root cause of all the other annoying issues on my phone... oh well I guess I can live with unlocking my phone to change songs!
bbmaster123 said:
Well, turns out you were right all along. its my computer's fault. I guess I'll just have to mess around with the drivers. Thanks for the help! Too bad though, I was hoping that was the root cause of all the other annoying issues on my phone... oh well I guess I can live with unlocking my phone to change songs!
Click to expand...
Click to collapse
Get yourself into device manager and add/remove programs, and remove everything to do with your HTC, the trouble is, windows is a pain for still remembering and self installing the driver again upon reboot, so before you restart your computer, unplug your phone, restart your computer, and look up or get a driver cache cleaner for you PC, run that then restart again, now try reinstall the drivers, drivers firtst ie HTC Sync Manager and then plug your phone in.
I finally fixed it just by uninstalling HTC driver installer and plugging my phone back in. windows right away installed:
USB Composite device
HTC One
My HTC
usb mass storage device
HTC Sync manager serial interface
HTC Android Phone USB Device
I probably am going to fresh install windows anyway, been meaning to for a while, but at least I got this one solved. thanks for the help seanie!
I guess I should make new individual threads for my other phone problems, eh? I got the mediaserver battery drain issue, ACR doesn't record anymore for some reason, and the music controls on my lock screen stopped functioning.
bbmaster123 said:
I finally fixed it just by uninstalling HTC driver installer and plugging my phone back in. windows right away installed:
USB Composite device
HTC One
My HTC
usb mass storage device
HTC Sync manager serial interface
HTC Android Phone USB Device
I probably am going to fresh install windows anyway, been meaning to for a while, but at least I got this one solved. thanks for the help seanie!
I guess I should make new individual threads for my other phone problems, eh? I got the mediaserver battery drain issue, ACR doesn't record anymore for some reason, and the music controls on my lock screen stopped functioning.
Click to expand...
Click to collapse
I guess your on Lollipop, The media server issue can be sorted by going into settings - developer options - use NuPlayer (experimental), uncheck it and restart, not sure about the other issues, but it may be worth reflashing your rom and starting fresh.
As for re-installing Windows, prepare for Windows 10 or download the beta of it, when it goes RTM you can use your windows 7 or 8 key to activate it, and it totally rocks, ive been using it as my main driver now for 3 months.
I'm running kitkat (I like it better) and that option isn't under developer options. The only options I've changed under there are enabling usb debugging(but of course) and force gpu rendering. also using dalvik instead of ART, since in kitkat it was buggy, from what I've heard. I do want to also start a fresh install of the same rom, but I just haven't found the time. I did try reinstalling the rom and restoring my data with Titanium Backup, but it just ended up restoring the problem too. For now, I've just been using system tuner to kill mediaserver right after boot, and the problem goes away until next boot.
I have windows 10 build 10130 on another drive and have been testing it since the first TP, and I agree, its pretty sweet, but I'm not 100% sure yet that I'm gonna switch over to it as my main OS on my main PC. I will be definitely updating my windows 8.1 recording computer to Windows 10 as soon as it goes RTM.
bbmaster123 said:
I'm running kitkat (I like it better) and that option isn't under developer options. The only options I've changed under there are enabling usb debugging(but of course) and force gpu rendering. also using dalvik instead of ART, since in kitkat it was buggy, from what I've heard. I do want to also start a fresh install of the same rom, but I just haven't found the time.
I have windows 10 build 10130 on another drive and have been testing it since the first TP, and I agree, its pretty sweet, but I'm not 100% sure yet that I'm gonna switch over to it as my main OS on my main PC. I will be definitely updating my windows 8.1 recording computer to Windows 10 as soon as it goes RTM.
Click to expand...
Click to collapse
Not heard of the media server bug on KitKat soz.
Still don't like the Windows 10 start menu live tiles, but Start10 fixes that.
I've been using classic start, but I always have to keep switching back to the stock start to launch modern apps, which I only barely use, just stuff like calculator and settings
bbmaster123 said:
I've been using classic start, but I always have to keep switching back to the stock start to launch modern apps, which I only barely use, just stuff like calculator and settings
Click to expand...
Click to collapse
bit off topic really, but see the picts below:
cool, then I'll have to give it a try. Much more like the win7 start menu than win10's stock menu.
Hello,
this is my first thread/post on this forum, if I did anything wrong please don't be super harsh and inform me to what to do better, thanks.
So why am I asking for help anyways you may ask, well I had my old Xperia Z1 laying around here for quite a while now and wondered if I could do anything productive with it.
So I came up with the idea to install a CFW like Lineage OS or something else.
This is not my first rooted and cfw phone but the first one what gives me nightmares and a headache.
So after reading all of the nice guides how to root it and how to unlock it, nothing of them is working for me, most of the threads have missing files which I cannot find on google or other just simply won't work for me.
First of all, I have rooted my phone via KingRoot in the meantime since the other methods where not working either.
I have turned on usb-debugging and also allowed installation from unknown sources.
And there we start with the first problem, downloaded the google SDK and installed all adb things I needed, did not work, then I tried it from the official sony website, downloaded the usb-driver folder and tried to install it manually, won't work either, because the device manager always gave me error code 10 "device cannot be started", I tried different sources and even die google studio thing and everything ended up with the same result.
Same error code even when I tried to activate fastboot on my phone by pressing down the volume up button, pluging the usb cable in, and yet again the same error message for this device too.
I am using windows 10 and never had such problems before with sony devices.
I hope someone of you can help me out to find a solution, if you need any further information, just let me know.
Did you solve this?
I have the same problem
snailer said:
Did you solve this?
I have the same problem
Click to expand...
Click to collapse
This may sound stupid or ridiculous, but yes I managed to work it out and was able to install the CWF on my phone which is working perfectly fine.
Since nobody was willing to help me I just skipped the part where I wanted to post my solution but yeah, this may help you too.
So what did I do? Simply I stopped using Windows 10 for this project, I just used one of my older PC's which still had Windows 7 Ultimate on it.
I just rooted the phone via KingRoot, since it was the only solution what kinda worked out for me, then I was able to install all needed SDK, fastboot and ADB files on my PC and was able to use the ones from the Sony site itself this time and after plugin in the phone to the PC, it installed everything else what was needed for the device manager.
After that was done with no error I was finally able to unlock the phone via the command which you can find also on the Sony website.
If you find this helpful or need any extra information just let me know, maybe I can help you then. Oh and if you found out a solution for you what worked, would be nice to hear that too.
Greetz