Note: I have searched the forums/google/youtube and done just about everything suggested.
I downloaded the SDK thinking my computer would notice the drivers ... it doesn't
I've installed, uninstalled, rebooted, power cycled, disonnected, reconnected, deleted, added etc... And Windows still does not recognize my Hero.
I don't know what to do now, as I thought I was going to just simply root and keep it moving, but I can't even get transfer contacts yet. Anybody have suggestions? Tips? Anything? I'm desperate here
Running: Vista x64
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Dave2582 said:
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Click to expand...
Click to collapse
I've done this too ... multiple times
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Dave2582 said:
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Click to expand...
Click to collapse
Sigh, tried this too. Windows just keeps telling me it cant find the driver - even when I direct it to the folder I've never had this happen with any other drivers I've installed
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Kenpoman said:
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Click to expand...
Click to collapse
Lol yea I've done that too. Maybe it's my system. I just plugged the damn thing in to my office computer and the phone recognized the USB, and on the computer I can see the mSD - none of which have happened on my system at home.
Thanks for all the help, if anybody else has suggestions feel free to keep em comin!
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Kenpoman said:
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Click to expand...
Click to collapse
I'd be happy to even get THAT far. My computer wont install drivers, my phone doesn't detect that its connected via usb, so I'm unable to mount. So there's no chance of even using SYNC yet lol. I guess I should be happy I didn't rush out to get that EVO just yet, cuz I'd kill over if I were having this problem with that phone. With the Hero, it's annoying cuz I can't transfer music or root yet.
The following accurately sums my emotional roller coaster the last 24hrs ...
... ... ... ... ... ...
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Fazulka said:
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Click to expand...
Click to collapse
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
amorphouskev said:
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
Click to expand...
Click to collapse
Pdanet is the only way my computer would recognize it also so that should work for u.
Papa Smurf151 said:
Pdanet is the only way my computer would recognize it also so that should work for u.
Click to expand...
Click to collapse
Didnt work. I kinda give up.
My phone only gives me the mount USB option when my PC is booting. As soon as I log in to windows that option goes away.
Sent from my HERO200 using XDA App
seriously try a to install a different version of sync first. i am using two different versions .
Kenpoman said:
seriously try a to install a different version of sync first. i am using two different versions .
Click to expand...
Click to collapse
Ok I've finally gotten the phone and computer to see each other. So I now have access to the SD card, however Vista still is not locating drivers.
Methods tried:
Installing, Uninstalling HTC Sync (various versions, new & old - including several reboots)
A tether program suggested in this thread
PDAnet
Directed Vista to folders with drivers.
Downloaded suggested drivers to Vista and pointed the system to particular folder
It's great that now I can take care of adding music etc... to the phone, but I had hopes of rooting as well, and it doesn't look like that's going to be a reality.
I'm still completely open to suggestions, and very grateful for all the assistance so far!
Since I just got this phone from asurion it's still on 1.5 would updating help? (I didn't want to update android for fear that I wouldn't be able to root, as I heard some update went out that prevented ppl from rooting)
-----------------
UPDATE:
I must have THE WORST Karma in the world, as soon as I posted this I stopped being able to see my SD card, and the phone keeps wanting to sync with HTC sync. No option to mount the USB anymore. I'm ready to bash my head and this phone repeatedly into a brick wall (after throwing my notebook off a balcony)
do you have sdk installed.
i had a hell of a time and ended up installing sdk in mydocuments instead of the root C:
again this is just one computer. my windows 7 machine was good from the start.
i haven't tried vista yet.
let me retrace my steps and see if i can help
this is also an option for rooting http://unrevoked.com/
i haven't tried it myself but you can download it to your phone and with a file explorer you can install it.
I've given up. This issue has made just pushed me completely away from Windows. I've realized that practically any USB device plugged in (except my old win mobile device) isn't recognized. Switching to Linux and hopefully a more compatible android experience.
Thanks for all the help!
Sent from my HERO200 using XDA App
My only thought (after having similar problems at work) is that there are still driver issues. I found a program called USBDeview that can be used to remove drivers left behind by other removal methods. It requires admin rights, so if you don't have those, sorry. If you still want to try, the program was a free download found using Google. Remove the drivers, reboot, and give it one more try.
I tried connecting it to my mac and windows, but both didn't work even after enabling USB Debugging. The phone still charges when connecting though. Any help is much appreciated.
http://forum.xda-developers.com/showthread.php?t=2191279
This is the latest drivers for pc mac
mahay_love said:
I tried connecting it to my mac and windows, but both didn't work even after enabling USB Debugging. The phone still charges when connecting though. Any help is much appreciated.
Click to expand...
Click to collapse
If using a Mac, have you downloaded Android File Transfer from here?
i got the same problem
hey i got the same problem. tried to connect via latest android file transfer and htc sync for mac. no go. it only charges. i tried with my htc one x and it works perfectly.... i don't know whats going on....
three_dragons said:
hey i got the same problem. tried to connect via latest android file transfer and htc sync for mac. no go. it only charges. i tried with my htc one x and it works perfectly.... i don't know whats going on....
Click to expand...
Click to collapse
Have you turned on usb bebuging
jaythenut said:
Have you turned on usb bebuging
Click to expand...
Click to collapse
yeah. not too many other options to toggle that i can see
Solution Found
After I tried almost everything I tried to improvise and try something totally different and it worked!
First uninstall the driver in the Device Manger and then press to update it >> then press Browse my Computer for driver Software >> then press on Let me pick from list.... >> in the list choose the Portable Devices >> choose MPT USB Drive !
And It works...
HTC One Dual Sim (802d) is recognized by Wiidows 7. But, widows applications (e.g. HTC Sync Manager, Dr.Fone for android, etc.) are not able to recognize the phone even after enabling or disabling debugging mode. I have tried it by reinstalling drivers, application, changing USB ports. But, application don't detect the phone. What is workaround for this issue?
1
[email protected] said:
HTC One Dual Sim (802d) is recognized by Wiidows 7. But, widows applications (e.g. HTC Sync Manager, Dr.Fone for android, etc.) are not able to recognize the phone even after enabling or disabling debugging mode. I have tried it by reinstalling drivers, application, changing USB ports. But, application don't detect the phone. What is workaround for this issue?
Click to expand...
Click to collapse
never hear about this... is maybe a fake version, or do u got the real deal? Whats the name of the device after it will be recognized by windows?
kocheko said:
never hear about this... is maybe a fake version, or do u got the real deal? Whats the name of the device after it will be recognized by windows?
Click to expand...
Click to collapse
It's a genuine HTC product. HTC One Dual. It's model number is 802d.
try on another pc, if works, there something bad with ur pc or ur not running programs with admin rights, u have to set up the UAC and/or disable antivirus/firewall. if on a different pc still the same problem, then u have to try a factory reset on ur phone and see how it works
Good afternoon,
I've looked through a few threads via the search function but I can't seem to find an answer to this problem. I recently flashed the newest firmware, elemental kernel and viperone 7.0. I can not get HTC sync to recognize the HTC one when its connected to the computer via usb. USB debugging is enabled and I have the lock screen turned off. The computer does recognize the HTC under my computer and I can see the internal storage and interact with it. I am also able to execute commands with adb and fastboot.
Just can't get sync to work for the life of me. I have tried unistalling and reinstalling the HTC drivers and the HTC sync drivers with no change.
Anyone have any ideas?
Thanks
HighDesertTrekker said:
Good afternoon,
I've looked through a few threads via the search function but I can't seem to find an answer to this problem. I recently flashed the newest firmware, elemental kernel and viperone 7.0. I can not get HTC sync to recognize the HTC one when its connected to the computer via usb. USB debugging is enabled and I have the lock screen turned off. The computer does recognize the HTC under my computer and I can see the internal storage and interact with it. I am also able to execute commands with adb and fastboot.
Just can't get sync to work for the life of me. I have tried unistalling and reinstalling the HTC drivers and the HTC sync drivers with no change.
Anyone have any ideas?
Thanks
Click to expand...
Click to collapse
your better off for it
HTC Sync is a horrible app it's totally useless
ever htc recommends uninstalling it and leaving just the driver installed.
what is it your trying to do that involves htc sync ?
I guess I was just looking for an easy way to backup contacts and files. Should I just do a complete backup with twrp or is there an easier solution?
HighDesertTrekker said:
I guess I was just looking for an easy way to backup contacts and files. Should I just do a complete backup with twrp or is there an easier solution?
Click to expand...
Click to collapse
your contacts are easy to export and their kept on the google servers by default. just export to phone storage and copy the file to your PC for safe keeping. I use HTC Backup + Google + SMS backup and restore from the play store. Airdroid also does a nice job of backing things up to your pc.
Hello,
I had sync manager installed and it was working fine. Until I upgraded the phone to the latest os. Which was the Lollipop.
Now what happens is
Sync Manager opens, but says phone is disconnected. I see the phone in windows explorer, I can browse through all the files, I can see pictures, music, etc.. No problems.
I have tried uninstalling sync manager, reinstall. Rebooting many times. I have tried running a driver cleanup of all devices and still same thing happens.
USB debugging is enabled. I would like to root the phone and install a custom rom. But the adb utility doesn't see the phone as well. I have tried Hasoon2000 and it doesn't see the phone.
I have an sdcard as well on the phone and I can see that as well through windows exxplorer. I have tried other manager alternatives such as Mobi, phone explorer and they also don't see the phone but they open up as well when I connect my phone but just can't connect to the phone.
I have Windows 7 64
HTC One M8.
Thanks for any help in advance.
antper said:
HTC One M8.
Click to expand...
Click to collapse
Its the M7 forum.
All I can say is, update your HTC drivers and also download the latest android sdk, make sure usb debugging is enabled in developer options.
correct forum is here: http://forum.xda-developers.com/htc-one-m8
Oops I posted in the right forum. I didn't see nay where to move this post.
I have tried all you said and still no luck.
Thanks