Hi I have a Moto X runing 4.4.2. for a few months now since i got this phone 2 of my contacts no longer group in any group chat. All of my other contacts work perfectly fine grouping except for 2. I have completely removed both contact information and even then they will not group. I have no idea where else to look or what else to try. again ALL other contacts work perfect except for 2! One started not grouping many months ago and the second started about a month ago. They both have Galaxy s3, one is completely stock and the other is on a custom cyanogen rom. Has anyone experienced anything like this? any help would be apprecaited!
xxsevxx said:
Hi I have a Moto X runing 4.4.2. for a few months now since i got this phone 2 of my contacts no longer group in any group chat. All of my other contacts work perfectly fine grouping except for 2. I have completely removed both contact information and even then they will not group. I have no idea where else to look or what else to try. again ALL other contacts work perfect except for 2! One started not grouping many months ago and the second started about a month ago. They both have Galaxy s3, one is completely stock and the other is on a custom cyanogen rom. Has anyone experienced anything like this? any help would be apprecaited!
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[Note: This is a question and probably should be in the QA section.]
Try 8sms (https://play.google.com/store/apps/details?id=com.thinkleft.eightyeightsms.mms&hl=en). I've had issues doing group chat w/ GS3 folks in the past - looking at the headers it appears they use a "Cc:" type of line whereas everyone else in the world uses a long list of "To:" entries. So those sgs3 messages would behave like individual messages because my motox messaging app wouldn't parse the cc. Switching to 8sms seemed to fix things immediately.
Questions and help issues go in Q&A, Help and Troubleshooting sections
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So I somehow borked messaging on my phone. Only it's deeper than that. Let's rewind a bit, shall we?
So about a week and a half ago, I started experimenting with different popup programs for SMS/MMS messages, since I'm not a big fan of how laggy chat heads can be with FB Messenger. I went through app after app comparing features until I settled on Glowfly. Everything seemed to be working fine until my sister tried to message me and my parents. It looked to me like she had just messaged me individually, and when I tried to send out a new group message with them all in it, I noticed it sent separate SMS messages to each person instead of a group MMS. And they didn't receive as a group message; it was all individual messages to them too. My first reaction was to uninstall Glowfly, but the damage was done. No matter what I've tried, this issue is persisting. I don't know if something messed up MMS settings on the network for me, or what, but even wiping and doing a clean install of roms (both stock and Sense) have the exact same issue, even if I don't restore anything with TIBU or install anything at all. The only thing I can think is that maybe it's pulling wrong MMS settings from Google, or it's something on the network acting screwy, but no one else is having this issue. Oh, and here's the weirdest part: I can still get MMS messages with pictures. So MMS is not flat-out broken. I just don't understand how it can persist through wipes and clean installs. Anyway, does anyone have any idea what could be happening?
Its not MMS, its not an included feature in 4.1, it got added in 4.2. Try Textra. Its in the play store. Has popups and group messaging built in. Super clean and stable texting app. My wife and mom have been using it on their firsts, and have had no issues at all. Hope that helps.
Sent from my Nexus 10 using xda app-developers app
So, I just upgraded from my old 4S to the moto x. i love it. It is really fast and snappy and does all the things i do exceptionally well.... except for one thing... group messaging. I can send messages out to a group, however when people reply to me the messages get sorted into separate threads from anyone on an android. it seems weird, and i have checked the MMS settings and they are all there. tried speaking with Motorola and they said it's working as intended. Was wondering if anyone else had this issue.
Also, i am on Verizon.
Thank you in advance,
-Jim
Just a heads up for anyone having this issue.
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
jimski427 said:
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
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I like to try to get everyone on hangouts since almost everyone has a gmail account and it is multi-platform. I know that's not a solution to group messaging with the messaging app, but it's a great alternative I think.
Good idea,
yea, it is a good idea, i just feel like a **** telling all of my friends to use that for only me haha. this is working great and you can just use standard text messaging/mms.
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
DarthSudo said:
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
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Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
jimski427 said:
Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
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I have a verizon dev unit that is able to send and receive group MMS fine. So far I have only tested it with other phones on verizon though. Do you have the group messaging option turned on in the messaging settings?
Yup I went in and selected the group messaging option. The weird thing is that textra adds more options than my stock messaging app. Idk if its something that textra enables that for some reason I can't see in the normal settings. The pic with 17 at the end is my phone settings. The one with 66 is the textra app.
Sent from my XT1060
Replaced phone
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
I also use Textra for MMS, the stock messaging has never kept MMS in the same group for me on any of my phones. It is not a problem with the phone just Android's stock message app...kinda sucks, I've always hated it and I never use it. Textra is my newest favorite. Hoping Hangouts does a good job but until then I'm satisfied.
My group messaging worked just fine on stock messenger. Now with hangouts its still working just as good. Never really had a problen
Sent from my XT1060 using xda app-developers app
jimski427 said:
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
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It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
DarthSudo said:
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
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I did not try a phone at the store, but it did follow me to a new moto x without even logging into any google accounts or anything. i unfortunately do not have any other phone that i could swap sims with to test this. It did work perfectly fine on my iphone 4s before though. Not sure if it was IOS messaging app fixing the issue with my network or not. It's odd that other apps seem to work perfectly fine though. At this point i'm going to wait for 4.4 and see if it works. VZW tech support in store and via phone have no clue.
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
LoffKat said:
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
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Which computer application?
clankfu said:
Which computer application?
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I'm assuming Motorola Connect. Same thing happened with me, but now with SMS Hangouts, everything is fine.
Hi Everyone,
I have a problem that I am trying to find a way to work-around. I use the app conference caller and IMO it is a fantastic app for people like me who have to join multiple calls on a conf bridge. Till recently I have used a variety of phones from note3 to MI Redmi1s to moto X to moto G and it worked perfectly fine on either the company ROM or custom ROMs.
I recently picked up a OnePlusOne (OPO) and since then have seen that this particular app does not work as expected, ie., when trying to join a conf with the dial out number as well as the leader/attendee PIN, it just comes to the dialer and stops there.
I am not sure if the app is broken or the phone does not support certain apps. Well, I need to have a way of using a one-touch call to get onto my conference and I was wondering if there is a way to use outlook calendar events to import/dial out directly from my phone with the right toll-free code.
I did not see any similar posts/messages and hence am putting this up. If there are threads addressing this topic already, please point me to the the right thread and much appreciated. If not, would appreciate if anyone out there has a solution that works out of the box.
I am OK to use either the native email/calendar app or Touchdown for my outlook sync.
Thanks in advance,
Any help is much appreciated.
pramodhrao
So I haven't used an android phone since the HTC Hero and I'm not sure what is causing this. It doesn't do it to everyone so far and it doesn't seem to follow any pattern but here's what happens.
This afternoon I started a new text thread with my daughter and sent her 2 SMS messages using the messenger app. She responded a couple of hours later however her response came in an entirely newly created SMS thread within messenger. And she also mentioned she only received 1 of the 2 messages I sent.
This continues to happen randomly with different people. Both starting of a new thread when they reply and having not received all of my messages from the new SMS thread I had created to contact them.
I've only had this phone for a couple of days so I'm really trying to get used to it and stick with android again.
Thanks in advance!
Alright, we are going to have to take this step by step and just use the process of elimination for this.
When you are in your contacts, are there multiple contacts for your daughter? Example, Jainy and Jainy?
If there are multiple ones, one could contain only her email or with another app's contact system (example, Skype), and another instance of her contact could contain her number. So if you sent a SMS with to the wrong one, it could have never been sent.
While you are doing that, check the other contacts that it happens with.
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
JynxRD said:
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
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Have you tried another SMS app? Like Textra SMS or similar? Maybe the problem could lie within the app itself because I remember on the Zenfone 2, sometimes messages wouldn't send with one messenger but would be perfectly fine with another.
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
JynxRD said:
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
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Sorry, late reply. Didn't see this thread get updated. Use the reply button under my post to quote it so that I'll get a notification when you reply.
Yeah, I see what you mean, you could even try clearing the data and cache of the messaging app too and see that fixes it as well. But when that was an issue, I never found a solution either other than it seems to happen randomly on some phones without the user doing much.
Only solution that fixes it was other SMS messengers, but then that is also a thing to figure out as to what is causing the problem. All messaging apps read from one file that has all the messages so it might be a problem in how it is being handled by the app. I know that sometimes when I restore my SMS messages to a new phone, I have to uninstall and reinstall the messaging app because it is not displaying the messages under the correct thread.
Any reason you don't want to use a different app? Textra, chomp, and Google messenger will all do basically the same thing, slightly different colors and settings, but if one works and the other doesn't, you have a solution. I bounce between those apps on different devices without a problem.
Hi all,
I finally received my note 8 yesterday. I have the unlocked version on cricket wireless network (att). Everything on my phone is working fine EXCEPT my group messages. They are coming in separate. I do not mind using a texting app but I found recently that Textra is having problems- so I'm trying to avoid using a texting app.
All advice is needed and welcomed. Thank you.
If I understand correctly, I am having the opposite problem. I set up a group to send messages to and everyone sees all the replies - they want my texts, but only want me (and 1-3 specific other people, if only that were possible) to see if anyone replies. I'm using Message+ and can't find a setting to change that... if I understand this correctly as well, I think they are sending MMS and I want them to send SMS so only I see the replies. I have have tried other apps but they either limit contacts to 20, or everyone has to have that app, etc. Is Textra still having problems? Maybe I'll check that out.