Losing signal after 4.4 kitkat update - One (M7) Q&A, Help & Troubleshooting

After update to 4.4 kitkat UK has anyone had the problem of the phone signal bobbing in and out? Since the update I've notice that I keep losing connection, if I am using the internet it will be ok one minute then next I've lost connection before reconnecting even though the 3g icon is showing. Any help guys?
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hotpointdave said:
After update to 4.4 kitkat UK has anyone had the problem of the phone signal bobbing in and out? Since the update I've notice that I keep losing connection, if I am using the internet it will be ok one minute then next I've lost connection before reconnecting even though the 3g icon is showing. Any help guys?
Sent from my HTC One using XDA Premium 4 mobile app
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No it works great here ...but I'm on AT&T in the US

Related

Data problem need advice!

I'm 100% stock with the latest update! My One will get stuck with the 3g arrow up like it's uploading something...While this is happening I have no data connection. The only way to fix it is toggle airplane mode on/off and this only happens when my phone is on 3g.
Can this be a defective unit, App or maybe because sprint is working on NV all around me? I started receiving lte 2 weeks ago.
Btw this occurrs once every few days give or take
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gutrrob said:
I'm 100% stock with the latest update! My One will get stuck with the 3g arrow up like it's uploading something...While this is happening I have no data connection. The only way to fix it is toggle airplane mode on/off and this only happens when my phone is on 3g.
Can this be a defective unit, App or maybe because sprint is working on NV all around me? I started receiving lte 2 weeks ago.
Btw this occurrs once every few days give or take
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Ur not alone.......I've experienced this on several phones, including Samsung. Don't know what causes it, but the data toggle trick that you mentioned always works for me.
I haven't experienced this with any other phone except this 1 I will keep a close eye on it.
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I've noticed it happens when there is work being done on your tower.
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Radio not as stable on 1.31 update...

I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
Alright, I'll see if I can troubleshoot this some...
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gk1984 said:
Alright, I'll see if I can troubleshoot this some...
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Sprint is doing Network Vision.
In your house...
Aldo101t said:
mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
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Haha he said mever
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tsdeaton said:
Haha he said mever
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Oops
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
Sent from my HTCONE using xda app-developers app
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I've noticed that my phone is holding onto lte better inside today since the update. It was usually dropping to 3g once I started doing anything.
but it's ok to eat fish cause they don't have feelings.....
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
53fireman said:
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
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Probably Network Vision upgrades.
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Mine got better with the update. I can hold a call for over an hour in my house with 1 bar just like my old phone. before the update it would drop after 5-15 min. Also I am running into far less places where I simply can't use data despite having signal. I think there is still room for improvement.
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
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teamrealtree said:
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
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Here you go.
http://forum.xda-developers.com/showthread.php?t=2368907
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I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
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bpschoon said:
I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
Sent from my Nexus 7 using xda app-developers app
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right behind you.....next year
I was having similar issues, I think it had to do with the fact that it was an in-place upgrade. I did a factory wipe, and the One is behaving much better.
Jahspree said:
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
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I'm with you. Such a brilliant device aside from this issue. My question is can this be labeled as a defective device because one of its main functions doesn't work properly
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Frequent connection drops

It seems that every so often, maybe once a minute sometimes, my phone will briefly drop 1X and 3G and then pick it back up. It's fairly quick but it's maddeningly annoying when I'm browsing. My phone has been doing this for a while I think, but it seems to occur more often after the 4.3 update and new radio. I have no idea if it's rom related, my phone, or sprints network. I'm using bad boyz. Anyone else experience this?
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ncfastls1 said:
It seems that every so often, maybe once a minute sometimes, my phone will briefly drop 1X and 3G and then pick it back up. It's fairly quick but it's maddeningly annoying when I'm browsing. My phone has been doing this for a while I think, but it seems to occur more often after the 4.3 update and new radio. I have no idea if it's rom related, my phone, or sprints network. I'm using bad boyz. Anyone else experience this?
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I had the same experiences when i was running BadBoyz. Thought it was just me, but after flashing Elegancia and now InsertCoin...my connection have been steady at eHRPD with some flashes of 4gLTE here and there depending on my location. But yeah, my connection has never dropped since switching rom.
ncfastls1 said:
It seems that every so often, maybe once a minute sometimes, my phone will briefly drop 1X and 3G and then pick it back up. It's fairly quick but it's maddeningly annoying when I'm browsing. My phone has been doing this for a while I think, but it seems to occur more often after the 4.3 update and new radio. I have no idea if it's rom related, my phone, or sprints network. I'm using bad boyz. Anyone else experience this?
Sent from my HTCONE using XDA Premium 4 mobile app
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I had the same problem moved to insertcoin sense 5.5 4.3 rom and I have great signal.. sprint user

Wifi is driving me crazy please help

Hello everyone I tried searching before posting this but I couldn't really find any good info
Ive stock 4,3 not rooted and I've no idea about my bootloader but most probably locked
I'm having a sudden Wifi disconnect like each 20 minutes and when I don't have a disconnect the net is terribly slow!
I'm wondering anyone else having same troubles or it's just my bad luck...
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Zewarxx said:
Hello everyone I tried searching before posting this but I couldn't really find any good info
Ive stock 4,3 not rooted and I've no idea about my bootloader but most probably locked
I'm having a sudden Wifi disconnect like each 20 minutes and when I don't have a disconnect the net is terribly slow!
I'm wondering anyone else having same troubles or it's just my bad luck...
Sent from my C6603 using XDA Premium 4 mobile app
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I had problem with my wifi on android 4.2.2. Problems were likely like yours. Yesterday i have flashed my phone to stock notbranded android 4.3 and it works like charm. Maybe you should think about also updating your phone with this ROM ?
Zewarxx said:
Hello everyone I tried searching before posting this but I couldn't really find any good info
Ive stock 4,3 not rooted and I've no idea about my bootloader but most probably locked
I'm having a sudden Wifi disconnect like each 20 minutes and when I don't have a disconnect the net is terribly slow!
I'm wondering anyone else having same troubles or it's just my bad luck...
Sent from my C6603 using XDA Premium 4 mobile app
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Do you use the Smart Watch?
theskig said:
Do you use the Smart Watch?
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No man I don't
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Oleczek said:
I had problem with my wifi on android 4.2.2. Problems were likely like yours. Yesterday i have flashed my phone to stock notbranded android 4.3 and it works like charm. Maybe you should think about also updating your phone with this ROM ?
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As I told you not rooted and honestly everything is good so far with the updated it's just the Wifi
Also I had same problem with the old android version
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Stupid question but is could it be a router problem, since you also had problems with other versions? Or do you have this problem with other wifi networks too?
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lalilaloe said:
Stupid question but is could it be a router problem, since you also had problems with other versions? Or do you have this problem with other wifi networks too?
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Yes sometimes I'm having the same problem with different router
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Hello,
Since the official update to Android 4.3 I also get issues with wlan when I am at work.
It might connect normally at first
But after some time I notice that I do not longer get data over it and most of the time it does no longer find the wlan in the settings, everyone else however can still connect fine, however most people are using iPhones but Even a galaxy s3 had no issues so it is no issue with the access point.
I also had it 2 times that I couldn't even disable wlan anymore (active again after reopening the settings)
Funny thing is that I have no issues with my home wlan that is a fritzbox.
On android 4.2.2 I never had an issue.
Everything stock, no root.
I am using a smartwatch 2. Not sure why it got mentioned here.
Check the router for a seeing that users 2 channels at once to increase bandwidth (not a dual broadcast setting for n and g or 2.4 and 5GHz). I have seen this problem on several android phones when enabled.
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Association rejected problem

I keep losing Wi-Fi connection is very annoying, does anybody know why this happens, my Wi-Fi connection says association rejected
iamflamez said:
I keep losing Wi-Fi connection is very annoying, does anybody know why this happens, my Wi-Fi connection says association rejected
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IF u r sure thr sn't any problem in ur router So try to repair ur phone by PCC (it s best choice to know if ur phone has software problem or hardware)
btw aso check for ur router firmware is thr new update for it and ...
:good:
Same problem after updating to a 4.3 Rom based on z1... Definitely not my Internet/router going out... Running a dd-with on latest firmware... No problems until phone was updated. Only thing that brings wifi back is resetting phone....
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tvnaderwal said:
Same problem after updating to a 4.3 Rom based on z1... Definitely not my Internet/router going out... Running a dd-with on latest firmware... No problems until phone was updated. Only thing that brings wifi back is resetting phone....
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Every update seems to have it's own bugs, this is very annoying from Sony. I can get my Wi-Fi back by switching the WiFi off then back on from phone settings.
Mainly This and the Bluetooth bug is making me think about getting the s5 for my next upgrade.
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With the nexus 6 coming up I may have to bite the bullet on that... If it shares any kind of life proofing the way Sony has gone of course. The waterproofing drew me to this to be honest... Lost to many devices because of accidents. (yay for having kids)
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Annnnd woke up to the screen being cracked.... Ughhhh damn it Sony!
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