[Q] Exchange Email Duplicate Active Notifications - Moto X Q&A

Problem: I have two exchange email accounts that I cannot swipe away from active notifications. I can swipe them away but they reappear shortly after. This does not occur with my gmail notifications.
I think I know what the problem is tied to but I cannot find a workaround or solution. I am using the exchange security bypass email apk. Its basically the stock email apk but with hacks so you don't have to set up security. I have had this problem 4.2.2 running the same apk. with eclipse rom based on 4.2.2. and now with eclipse based on 4.4.2. I am no longer using the email i used earlier from an xda thread because nitro put in his own email apk with security hack built in.
I have searched a lot and haven't found anything. I know that 4.4 had problems with exchange giving multiple notifications on nexus devices and others but I don't get multiple notifications on my notification bar, only on the active display.
Currently i have to unlock the phone and remove the email notification from my noti bar for it to stop showing up repeatedly in active notifications. I'm hoping there is a simple solution that i have just not found or a thread i couldn't find. I assure you that i searched for a long while on google and xda and other forums looking for answers and didn't find anything.
Any help or guidance would be greatly appreciated.
Vzw dev unlocked rooted eclipse 3.2.1 (most current version) stock kernel.

bump day

bump numero 2

jayboyyyy said:
Problem: I have two exchange email accounts that I cannot swipe away from active notifications. I can swipe them away but they reappear shortly after. This does not occur with my gmail notifications.
I think I know what the problem is tied to but I cannot find a workaround or solution. I am using the exchange security bypass email apk. Its basically the stock email apk but with hacks so you don't have to set up security. I have had this problem 4.2.2 running the same apk. with eclipse rom based on 4.2.2. and now with eclipse based on 4.4.2. I am no longer using the email i used earlier from an xda thread because nitro put in his own email apk with security hack built in.
I have searched a lot and haven't found anything. I know that 4.4 had problems with exchange giving multiple notifications on nexus devices and others but I don't get multiple notifications on my notification bar, only on the active display.
Currently i have to unlock the phone and remove the email notification from my noti bar for it to stop showing up repeatedly in active notifications. I'm hoping there is a simple solution that i have just not found or a thread i couldn't find. I assure you that i searched for a long while on google and xda and other forums looking for answers and didn't find anything.
Any help or guidance would be greatly appreciated.
Vzw dev unlocked rooted eclipse 3.2.1 (most current version) stock kernel.
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I can't help but have noticed the same.

Well at least I know its not just me Now. I haven't found anyone else talking about it and its such a pita to deal with that I thought it might just be something weird with my set up
Sent from my XT1060 using xda app-developers app

Glad to hear I'm not alone here either. I'm using the stock email app (no security hack) and the notifications come back after dismissing. I thought there were a couple times that they went away after dismissing a few times, but I haven't been able to reproduce that in any consistent fashion.
Love to hear if anybody has a fix for this though.
Sent from my XT1060 using xda app-developers app

mantis406 said:
Glad to hear I'm not alone here either. I'm using the stock email app (no security hack) and the notifications come back after dismissing. I thought there were a couple times that they went away after dismissing a few times, but I haven't been able to reproduce that in any consistent fashion.
Love to hear if anybody has a fix for this though.
Sent from my XT1060 using xda app-developers app
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I have never actually dismissed it that many times because I get pissed but I did read reports of stock email app on nexus giving multiple notifications for an email in the bar even after they swiped away the notification. Maybe they fixed that issue for them but it didn't fix active notification issues. If more people report it with the stock email app then maybe I'll try to talk to moto about the issue. It just doesn't seem like it is possible that its that wide spread and not really anyone has complained yet.
Sent from my XT1060 using xda app-developers app

Here's a potential resolution/workaround. I just came across AcDisplay (also available in the Play store), which adds some great features to the Active Display and seems to fully dismiss the Exchange notifications. I just started using it today based on a recommendation from a friend that also has an X and so far so good.

Related

Cognition2.2BETA9 email reply issue

I have installed several of the 2.2 roms from designgears and have had issues with email since beta 5.5. I had other issues in beta 5.5, but email was flawless. For some reason emails send and receive email fine, but if you reply to a message the text in the body is blank. Is anyone else experiencing this issue?
Sent from my SAMSUNG-SGH-I897 using XDA App
[email protected] said:
I have installed several of the 2.2 roms from designgears and have had issues with email since beta 5.5. I had other issues in beta 5.5, but email was flawless. For some reason emails send and receive email fine, but if you reply to a message the text in the body is blank. Is anyone else experiencing this issue?
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
this has been a known bug in the 2.2 leaked rom.....period...have a look around the forums, its well documented.
i believe in 5.5, designgears tested out using the AOSP email app instead of the TW email app. the AOSP email app tends to work like it is supposed to. too many complaints led him to bring back the TW email app for the roms that followed.
i would suggest having a look at his COGDEV AOSP rom....i am running the BETA4, and i love it. i dont want to give up my AOSP. so far, everything works like its supposed to.
I will suggest you to give k9mail from market a try instead of stock email client.
Sent from my SAMSUNG-SGH-I897 using XDA App
Thanks PirateGhost. Had I done any research proir to posting, I would have been able to fix this a week ago. Just to update, I installed the AOSP Email.apk by backing up the current one, then overwriting it. Cleared my launcher cache as the app disapeared from the launcher dock, then finally restored my home icons with Titanium. AOSP Email app is awesome...way better than the TW app.
Thanks again

No push notifications from texts

Hey, my wife has the xperia tl, completely stock, and upgraded to latest update. Recently, the push notifications for text messages have stopped, so she doesn't know that she has any texts unless she opens the stock texting app (she doesn't use non-stock texting app). All the settings in the texting app are correct, and I've spent some time on Google, but can't find anything. So, asking for help on this.
Sent from my BN NookHD+ using xda app-developers app
I am not sure if I understand you correctly with "push notifications". But if your wife's phone has Extended Standby function enabled, reminder notifications are actually not working.
You may consider giving Smart Notify a try (Google Play).
No status bar notification, no indication at all that a new text has come. Facebook and email notifications work fine.
Extended standby is not enabled. Smart Notify, even with correct settings, does not alleviate the problem. Other ideas?
Sent from my BN NookHD+ using xda app-developers app
JQuacker said:
No status bar notification, no indication at all that a new text has come. Facebook and email notifications work fine.
Extended standby is not enabled. Smart Notify, even with correct settings, does not alleviate the problem. Other ideas?
Sent from my BN NookHD+ using xda app-developers app
Click to expand...
Click to collapse
If you place a Contacts Direct Message shortcut on your screen, does it show the no. 1 when a message has been received from this contact?
I am a noob, so don't expect anything from my input, just ideas regarding things I'd try.
was having a texting issue myself latley with a TL. Did a master reset and everything is working perfectly again. just make sure to back everything up

Moto X group messaging.

So, I just upgraded from my old 4S to the moto x. i love it. It is really fast and snappy and does all the things i do exceptionally well.... except for one thing... group messaging. I can send messages out to a group, however when people reply to me the messages get sorted into separate threads from anyone on an android. it seems weird, and i have checked the MMS settings and they are all there. tried speaking with Motorola and they said it's working as intended. Was wondering if anyone else had this issue.
Also, i am on Verizon.
Thank you in advance,
-Jim
Just a heads up for anyone having this issue.
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
jimski427 said:
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
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Click to collapse
I like to try to get everyone on hangouts since almost everyone has a gmail account and it is multi-platform. I know that's not a solution to group messaging with the messaging app, but it's a great alternative I think.
Good idea,
yea, it is a good idea, i just feel like a **** telling all of my friends to use that for only me haha. this is working great and you can just use standard text messaging/mms.
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
DarthSudo said:
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
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Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
jimski427 said:
Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
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Click to collapse
I have a verizon dev unit that is able to send and receive group MMS fine. So far I have only tested it with other phones on verizon though. Do you have the group messaging option turned on in the messaging settings?
Yup I went in and selected the group messaging option. The weird thing is that textra adds more options than my stock messaging app. Idk if its something that textra enables that for some reason I can't see in the normal settings. The pic with 17 at the end is my phone settings. The one with 66 is the textra app.
Sent from my XT1060
Replaced phone
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
I also use Textra for MMS, the stock messaging has never kept MMS in the same group for me on any of my phones. It is not a problem with the phone just Android's stock message app...kinda sucks, I've always hated it and I never use it. Textra is my newest favorite. Hoping Hangouts does a good job but until then I'm satisfied.
My group messaging worked just fine on stock messenger. Now with hangouts its still working just as good. Never really had a problen
Sent from my XT1060 using xda app-developers app
jimski427 said:
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
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Click to collapse
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
DarthSudo said:
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
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Click to collapse
I did not try a phone at the store, but it did follow me to a new moto x without even logging into any google accounts or anything. i unfortunately do not have any other phone that i could swap sims with to test this. It did work perfectly fine on my iphone 4s before though. Not sure if it was IOS messaging app fixing the issue with my network or not. It's odd that other apps seem to work perfectly fine though. At this point i'm going to wait for 4.4 and see if it works. VZW tech support in store and via phone have no clue.
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
LoffKat said:
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
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Click to collapse
Which computer application?
clankfu said:
Which computer application?
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I'm assuming Motorola Connect. Same thing happened with me, but now with SMS Hangouts, everything is fine.

NA6 is released in US

Just got an update to NA6. New app email, thats about it so far.
Got it as well in MN
Sent from my SM-N900P using XDA Premium 4 mobile app
Went back to us mk7 from uk nc1..
Got the maximum roll out exceeded message, tried kies, still mk7 there for me. I'm sure it's coming, but US always seems to be the last, I think we were dead last for mk7 too..
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
Any Noticeable improvements?
Why is it these updates offer squat compared to the pain in the ass waiting-in the US also and in no hurry-I'll keep the root and flashed theme-just venting-thanks
There is an email app, but I can't figure out how to make it do anything. No mail shows up there from any of my mail accounts and there is no configuration either on the watch or in gear manager. Maybe a forthcoming gear manager is required.
It does seem Sammy is doing precious little to its keep up with the Jones' or maybe they're holding back pending a transition to Tizen.
stevedrz said:
Went back to us mk7 from uk nc1..
Got the maximum roll out exceeded message, tried kies, still mk7 there for me. I'm sure it's coming, but US always seems to be the last, I think we were dead last for mk7 too..
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
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Click to collapse
I get the same msg..... Oh well.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Worked for me after many retries yesterday. Now to see when we get NC1
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
Just got it today. I feel so special now ?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Got it. Not seeing much difference.
I upgrade and now my Clock tab is gone I have two notifications now
Sent from my SM-N900V using xda app-developers app
This update did add some cool new features.
You can now specify what swipe up and down does on watch via 'Application Shortcuts' in Gear manager under 'My Apps'.
Also, Contacts and Logs are now just like other apps, you can make them favorites or not and you can adjust what order they appear in. Good changes from what I can see.
Finally, the 'Emails' app lets you read full emails for any new emails that come in (from the stock email app). You can also delete them via the menu when viewing them.
al16000 said:
This update did add some cool new features.
You can now specify what swipe up and down does on watch via 'Application Shortcuts' in Gear manager under 'My Apps'.
Also, Contacts and Logs are now just like other apps, you can make them favorites or not and you can adjust what order they appear in. Good changes from what I can see.
Finally, the 'Emails' app lets you read full emails for any new emails that come in (from the stock email app). You can also delete them via the menu when viewing them.
Click to expand...
Click to collapse
Full emails including exchange emails?
jaltman said:
Just got an update to NA6. New app email, thats about it so far.
Click to expand...
Click to collapse
When you increase the backlight beyond level 5, there will be an 'outdoor mode' which will maximum the backlight and return to level 4 after screen off 5mins.
Also, in motion settings, you can choose wake up gesture to be "clock" or "last viewed screen"
I hope they are new features.
Bah... Update wont install on mine.. gets to 27% and I get the dead Android and it goes back to the homescreen..
Also when reviewing notifications if you tap and old say gmail or messages. Remove from list will come up. You select yes this is a delete all for that group.
Edit 2:
Weird - after awhile I started being able to read bits of email messages in the notifications area, so that (below) is solved.
I also noticed that you can drag and move icons in the "big icons" view. Long press on any big icon, and when the others appear to left and right you can drag to reorder them.
Old edit: I can read the messages from the "Email" application, but that means I now have to go to that App instead of just tapping from "Notifications" so overall it takes away the convenience of using a smartwatch to begin with. If I have to jump through hoops to see a message, I might as well just pull the phone out.
Just got the update this weekend. Totally borks exchange email if security is set on you work email. Now I can't quickly check my emails on my wrist. Really sucks, so now I have to figure out how to revert back. Does anyone know if you can do that through kies?
Sent from my SM-N900V using Tapatalk
My company has heightened IT security and I have been unable to connect to my exchange account without installing MDM software and using TouchDown (which I hate). I gave CloudMagic a try and not only did it connect to my exchange account, the CloudMagic notifications come through on my gear with the same amount of message content I had with the stock email app. I have the UK version of the ROM installed so I can't confirm it works with the US update, but it might be worth a try.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
[email protected] said:
My company has heightened IT security and I have been unable to connect to my exchange account without installing MDM software and using TouchDown (which I hate). I gave CloudMagic a try and not only did it connect to my exchange account, the CloudMagic notifications come through on my gear with the same amount of message content I had with the stock email app. I have the UK version of the ROM installed so I can't confirm it works with the US update, but it might be worth a try.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thank you very much! I can confirm that this works on the US version also and that the notifications are coming through clear on my watch. I had also lost the Outlook or Exchange emails with the latest update again, and have been using an Android email app instead, but they kind of got jumbled together on the watch, if there were two or three that came in close by each other.

Issues with Android 5.0.1

Hello everyone.
I've updated to 5.0.1 and I've been having issues with updates basically I'm not getting notifications for my Emails or WhatsApp or any other app for that matter, i have to manually go into my apps to get my notifications. For example, once I go to my WhatsApp i get my messages all at the same time (iOS style) and also my emails, I have to go into my mail box to refresh to get my emails. Is this an issue or i'm missing something in the settings?
I searched before starting this thread couldn't find anything.
Slorks said:
Hello everyone.
I've updated to 5.0.1 and I've been having issues with updates basically I'm not getting notifications for my Emails or WhatsApp or any other app for that matter, i have to manually go into my apps to get my notifications. For example, once I go to my WhatsApp i get my messages all at the same time (iOS style) and also my emails, I have to go into my mail box to refresh to get my emails. Is this an issue or i'm missing something in the settings?
I searched before starting this thread couldn't find anything.
Click to expand...
Click to collapse
Sounds like you need to do a factory reset. Always good with an update anyway.
Slorks said:
Hello everyone.
I've updated to 5.0.1 and I've been having issues with updates basically I'm not getting notifications for my Emails or WhatsApp or any other app for that matter, i have to manually go into my apps to get my notifications. For example, once I go to my WhatsApp i get my messages all at the same time (iOS style) and also my emails, I have to go into my mail box to refresh to get my emails. Is this an issue or i'm missing something in the settings?
I searched before starting this thread couldn't find anything.
Click to expand...
Click to collapse
tell me, are you using greenify? i had the same issue for a day, until i found whats causing it. i never greenify my apps with notifications first off. greenify has a setting to keep notifications, when i enabled it i stopped getting any notifications. as soon as i disabled it and rebooted, i got notifications again.
I just did a factory reset and it seems that it has solved the issues so far so good.
Sent from my Nexus 6 using XDA Free mobile app
simms22 said:
tell me, are you using greenify? i had the same issue for a day, until i found whats causing it. i never greenify my apps with notifications first off. greenify has a setting to keep notifications, when i enabled it i stopped getting any notifications. as soon as i disabled it and rebooted, i got notifications again.
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Nope wasn't using it
Sent from my Nexus 6 using XDA Free mobile app

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