Screens turn off by itself using Facebook - Xperia SP Q&A, Help & Troubleshooting

Hi guys.
My mother's XSP have some problem after updating to 4.3
Like before, there wasn't a single problem with screen when she was on 4.1, after updating it to 4.3 and screen can turn it off by itself without notification. Just turn off and that's all. She have to wait few seconds in order to make XSP respond to power button and turn on the screen.
Mostly this happen when using Facebook App, yes she's using Xperia with Facebook and Facebook messenger.
Apps are up to date, I've already try factory reset aka wipe data. Still problem occurs.
Anyone with the same problem or an idea how to fix it ?
Like I'm having same set up on my XL with 4.2.2 and no problem.
I don't know if that will help buyt she's using stock 4.3, her model is C5303 and her customization number is: 1273-0060.
Yes she have branded phone.

I think that might be a motherboard issue, Take it to a service center

I don't think so thats the motherboard issue, that didn't happen on 4.1.

Downgrade to 4.1.2. 4.3 got some RAM management issues

Typical for Sony, release a firmware with bugs.
Don't know how but need to get 4.1 with Vodafone Branding.

Related

[Q] HTC One top touchscreen problem - Bug or Hardware fault?

Hey,
I have an HTC One black - stock os - UK unlocked version - after 4.2.2 update.
I've got a strange problem regarding the top of the touchscreen. when the phone is horizontal, the top bit (between the top bar to the first widget) is not working. the rest of the screen working fine. when I pick the device up, the screen is working fine 70% of the time. as a result, I cant open the notification bar and it thinks that I'm clicking or re-arranging my widgets.
It's weird because IT DOES work 60% of the time.
1. did any of you experienced any of this before?
2. What do you think it is? software or I have to replace the digitizer?
3. Is it just calibration problem? I tried to calibrate the device using the keyboard screen calibration and it didn't do anything.
Thanks!
Eran.
i have a similar problem and no solution so far
sandmann241 said:
i have a similar problem and no solution so far
Click to expand...
Click to collapse
so what did you do/planing to do?
eranbaruch said:
so what did you do/planing to do?
Click to expand...
Click to collapse
Bump for more responses
I
I just started experiencing this same problem today as well. I was on a Google Edition 4.3 Rom for about 2 days, Viper 3.2 I believe and everything was initially working as it should. Suddenly I began experiencing the non responsive status bar. I cleared data & cache, fixed permissions, and even tried a factory reset with no luck. I then reinstalled the Rom and the problem persisted. I then downloaded and installed black jelly Rom along with a complete wipe of the entire storage after transferring important data to my PC, but the status bar was still unresponsive and it appeared the top 1/4 inch of display had a digitizer issue. I tried to restore an older backup of Venom Rom running Sense and I still had no luck, until I went into the browser so that I could rotate into landscape to see if I could access it from this orientation (don't know why that didn't cross my mind sooner?) After I pulled the notification shade in landscape I left it down and rotated back into portrait mode and drew the shade back up slowly, following through with the gesture all the way to the top of the display. Then the functionality from portrait was restored! I believe this is a software bug of some sort, but I'm contemplating returning it to stock and relocking the bootloader to return it. I'm actually using the Tmobile variant and it's only about 30 days old. My insurance will cover a replacement for a faulty unit, but who knows if will happen with another? After a Google search I discovered this was an issue that surfaced with quite a few One X's as well, so I'm thinking it may be a bug that's consistent with some HTC hardware of a different variants? Any updates or insight would be appreciated.

Z1 SOD (Sleep of death)

This is a pain in the arse, I've had my Z1 for less then 24 hours and already had it 5 times as I change my display settings.
Screen is there just the backlight isn't switched on.
Argh Sony
Sent from my C6903 using Tapatalk 4
Northern-Loop said:
This is a pain in the arse, I've had my Z1 for less then 24 hours and already had it 5 times as I change my display settings.
Screen is there just the backlight isn't switched on.
Argh Sony
Sent from my C6903 using Tapatalk 4
Click to expand...
Click to collapse
What firmware are you on? Yeah, it sucks to have issues on a brand new handset especially at this price! Try to check if there's update available. I'm currently on .531 and haven't had any SOD so far.
i have no problem
Dpk1 said:
What firmware are you on? Yeah, it sucks to have issues on a brand new handset especially at this price! Try to check if there's update available. I'm currently on .531 and haven't had any SOD so far.
Click to expand...
Click to collapse
I'm on .518 and there isn't any updates for me. Z1 sim free unlocked.
Sent from my C6903 using Tapatalk 4
-nlf- said:
i have no problem
Click to expand...
Click to collapse
If optimised backlight is switched off then it seems to happen anytime to change anything to do with brightness.
Sent from my C6903 using Tapatalk 4
Northern-Loop said:
If optimised backlight is switched off then it seems to happen anytime to change anything to do with brightness.
Sent from my C6903 using Tapatalk 4
Click to expand...
Click to collapse
i knew this,this is a bug,it also happend on xperia z ultra,please wait for fix。
:good:
this is not SOD,just a bug。。。。。please turn on optimised backlight and restart your phone
-nlf- said:
i knew this,this is a bug,it also happend on xperia z ultra,please wait for fix。
:good:
this is not SOD,just a bug。。。。。please turn on optimised backlight and restart your phone
Click to expand...
Click to collapse
I have experienced this bug on multiple occasions as well since I first got the phone. The phone randomly goes to sleep but the backlight stays on. Then I am not able to unlock the phone by pressing the power button and I need to hard-reset it (vol up+power) to bring it back to life.
For me it happened once or twice already even with Optimized backlight checked
happened to me when i was trying to share a dinosaur effect photo in the camera app
I actually experienced the bug on a few occasions right now and can't see a pattern. It doesn't matter if I have optimized lightening on or other functions it will just randomly happen on different occasions.
I have just flashed the newest .534 firmware and soon after the same thing happaned again so I guess it has not been fixed as of yet.
Dpk1 said:
What firmware are you on? Yeah, it sucks to have issues on a brand new handset especially at this price! Try to check if there's update available. I'm currently on .531 and haven't had any SOD so far.
Click to expand...
Click to collapse
Arrgh! I just experienced this screen bug . And this is for the first time in last 4 days of owning the phone. It occurred while the phone was lying on the table (battery 9%) & I picked it up to make a call, but the screen won't light up. Had to hard boot using vol up + power button. Have not touched the optimised backlight option (still checked). Hope sony fixes this asap!
DAMN ! I'm on 14.1.G.1.534 and I just got this ! it hasn't even been 24 hours yet since I bought this phone. terribly disappointed.this could be such a great device. hope it doesn't keep happening - Sony Xperia Z1 C9602 - wtf sony.
hoezay said:
DAMN ! I'm on 14.1.G.1.534 and I just got this ! it hasn't even been 24 hours yet since I bought this phone. terribly disappointed.this could be such a great device. hope it doesn't keep happening - Sony Xperia Z1 C9602 - wtf sony.
Click to expand...
Click to collapse
I've had this happen twice since been on 534 firmware and had to use the red button to force the device down. Very frustrating but I think Sony will sort it and all will be good.
Sent from my C6903 using XDA Premium 4 mobile app
i have just about had enough of sony to be honest, i cant believe this is the third sony device in a row where there is something wrong with it, i bought the xperia z tablet, the touch screen was way to sensitive until an update fixed it, i bought the z ultra and returned it because of the sod, and now this, i turned off my phone last night as i didnt want to be interrupted, try to turn it on this morning, the sony screen comes up, then a blank gray screen, rebooted it a few times with no luck, the last time i just left it and eventually it booted to the home screen
and just now, i opened the camera app, just get a black screen, open snapchat to see if the camera works there, nope, it says error with the camera please restart device, so i do, only to experience the sod again...
honestly, with my experiences with xperia, i have had enough, i can put up with mediocrity only for a bit, if i keep on putting up with this crap, it makes me look like a fool
stuff you sony
Same here, terrible bug. Screen is actually there, but backlight won't turn on. I have to position phones screen towards the light source in order to go to the screen settings to uncheck optimised backlight option. If it is checked I have to uncheck it to get backlight to turn on and vice versa. Sony, fix that as soon as possible 'cause you got some pissed Xperia Z1 users here!
Im with a uk model and still on the original 518 version, and I've been playing it around for several days but no SOD issue
same issue with z1 C6903
i using z1 with .534 also facing same problem for past a week. it is dead when phone calls in. have to hard reset too. come on sony, this is issue is not new. we need a solution.
mind you, the phone is not launch in my country but i manage to use it.
Hi All,
I am from India and using Z1 (C6902) and its been 3 days since using my phone and thank god, no SOD at all...
maybe since mine is C6902 thats why ... i dont know but no SOD here till now
I have noticed this bug after i rooted my z1. (root via kingo tool), before it was working ok.
So when power off button pressed, screen still active...
after some tries, i have disabled auto-brightness check box. its now more or less working.
myndlyz said:
i have just about had enough of sony to be honest, i cant believe this is the third sony device in a row where there is something wrong with it, i bought the xperia z tablet, the touch screen was way to sensitive until an update fixed it, i bought the z ultra and returned it because of the sod, and now this, i turned off my phone last night as i didnt want to be interrupted, try to turn it on this morning, the sony screen comes up, then a blank gray screen, rebooted it a few times with no luck, the last time i just left it and eventually it booted to the home screen
and just now, i opened the camera app, just get a black screen, open snapchat to see if the camera works there, nope, it says error with the camera please restart device, so i do, only to experience the sod again...
honestly, with my experiences with xperia, i have had enough, i can put up with mediocrity only for a bit, if i keep on putting up with this crap, it makes me look like a fool
stuff you sony
Click to expand...
Click to collapse
You're buying products that are relatively new (except the Tablet Z) and expect no bugs at all? LOL I think you need to step back and look at the whole picture. To be honest Sony releases updates in a fast and consistent manner so you should be happy that do this. Even the Nexus devices have their share of bugs and always see people react like bugs do not exist. There will always be bugs and what you want from a manufacturer is to release fixes.
Hi, me too having this bug. I had this SOD twice since last 7 days. Had to do a hard reset both the times. Waiting for sony to fix it. I think its the jelly bean bug and not the Sony's firmware's bug but can be fixed, i think.
I am from india and on the latest fw. 534.
Please let me know if there is any solution to this available in the market. Thanks in advance.
Sent from my C6902 using xda app-developers app

[Q] Call Volume automatically decreases when a new call came at my Xperia Z1

I experience a strange problem after updation of 4.3 in my xperia Z1, When i receive a new call, the call volume automatically decreases, I have to increase the volume every time to hear the person loud. After updating to 4.4, the problem still exists. Is it any option that can turn off this ? or any problem with mobile ?
Did anyone experience the same problem ?
naan709 said:
I experience a strange problem after updation of 4.3 in my xperia Z1, When i receive a new call, the call volume automatically decreases, I have to increase the volume every time to hear the person loud. After updating to 4.4, the problem still exists. Is it any option that can turn off this ? or any problem with mobile ?
Did anyone experience the same problem ?
Click to expand...
Click to collapse
This seems more like a software problem rather than a hardware problem. You could try to factory reset your device (make sure to backup the things you don't want to lose) to see if that works. I don't seem to have this problem on 4.4, I could be mistaken though, but I don't call all that often so I haven't really noticed it.
B1nny said:
This seems more like a software problem rather than a hardware problem. You could try to factory reset your device (make sure to backup the things you don't want to lose) to see if that works. I don't seem to have this problem on 4.4, I could be mistaken though, but I don't call all that often so I haven't really noticed it.
Click to expand...
Click to collapse
Ok Let me try that and i'll tell
Ya it's working, after factory reset
Sent from my C6902 using XDA Free mobile app

Report improvements/bugs on 9.2.A.1.205 update

Please tell us what are your impressions on the 9.2.A.1.205 update...
Still flickering on movie app.
Sent from my LT29i using xda app-developers app
Network name does not appear correctly:
Can make calls/sms/internet without problems, but network name is either "No service" or "emergency calls only". It should be "vodafone P"
It was fine on .295 too.
Also, flashed other oficial firmwares customization, but did not solve anything. Problem continues
Repairing phone with PC Companion, didnt solve anything
Lost my headset, not alone.
Same flickering.. Agrrr.
Dead-end for T, hope they will fix it.
Sent from my C6603 using xda app-developers app
Bluetooth still does not work properly with my car. Doesn't sync contacts and control from the car does not work. It did in 4.2.1.
Battery life seems much improved, which is nice!
Speaker is much louder now, Better Battery life, Estimate battery life is more accurate this time, 24hrs @ full charge. No more volume bug with different themes, phone does not gets very very hot when playing demanding games.
But blue flickering screen still exist.
Sent from my LT29i using XDA Premium 4 mobile app
flow1 said:
Still flickering on movie app.
Sent from my LT29i using xda app-developers app
Click to expand...
Click to collapse
Me too. how to solve that ?
1.205 is a very minor update. People at Sony say it fixed 10 bugs (some have to do with MMS & Bluetooth) and updated some Social Live app to the most recent version.
About "Blue flickering" did you try Disable HW Overlays in developer options ?
I´ve had tried and so far,problem is solved
No thumbs are.generated if this is applied.
Sent from my C6603 using xda app-developers app
Well, i am still using the leaked .295 from january. I will be updating soon (when i'll have time).
So which 4.3 version should i install?
Sent from my LT30p using xda app-developers app
This.
Sent from my LT30p using Tapatalk
still turn off when battery is full
"Phone power-off when battery at 100%" bug still present...
Today I founded my TX off in the morning.
Before this update I see what's happen when the phone power-off when battery is full, the battery drained alert message appears and the phone shuts down. Something on the battery management system is telling that the battery is empty and the OS turn off the phone.
I thought that this bug was fixed on this update.
Very annoying bug when you depends on your phone alarm system
DariusVE said:
"Phone power-off when battery at 100%" bug still present...
Today I founded my TX off in the morning.
Before this update I see what's happen when the phone power-off when battery is full, the battery drained alert message appears and the phone shuts down. Something on the battery management system is telling that the battery is empty and the OS turn off the phone.
I thought that this bug was fixed on this update.
Very annoying bug when you depends on your phone alarm system
Click to expand...
Click to collapse
Install 'safe charge' from Google play and enable it. Problem gone
Hey guys. My GF and I just got a Sony combo (V and Z1), and since I just got my KK update on the Z1, I thought of upgrading her Xperia V to the latest stock firmware. However, I get nothing through OTA or PC companion. Should I install this latest update over her 4.1? I keep hearing about annoying video camera bugs in the latest version... I'd want her to have a better interface and to fix the light sensor bug, but not if she's gonna suffer with the camera...
DariusVE said:
"Phone power-off when battery at 100%" bug still present...
Today I founded my TX off in the morning.
Click to expand...
Click to collapse
Yes, still present...
npoljak said:
Hey guys. My GF and I just got a Sony combo (V and Z1), and since I just got my KK update on the Z1, I thought of upgrading her Xperia V to the latest stock firmware. However, I get nothing through OTA or PC companion. Should I install this latest update over her 4.1? I keep hearing about annoying video camera bugs in the latest version... I'd want her to have a better interface and to fix the light sensor bug, but not if she's gonna suffer with the camera...
Click to expand...
Click to collapse
If she only wants to have a stable funktional rom, than 4.1 FW .140 is the best for V in my opinion.
I have a question for everyone who has the shut down bug when charging.
Did you ever (EVER!), reset the battery stats before this ocurred? I mean, even if it was 6 months before jb 4.3 was released.
Because i did that on mine before i upgrated it to 4.3. I followed the instructions blindly, thats why i did it.
But my gf also has the T. Modded same as mine. In fact i modded mine, made a cwm backup and restored it on her phone. So we have both the exactly the same settings.
Mine sometimes shuts down, hers never did that once.
And we're both on leaked .295 since january . The only difference is, her T never got its battery stats reset.
Sent from my LT30p using xda app-developers app

[Q] problem with Xperia z

Hello all, I recently did OTA upgrade of my XL from 4.1.2 to 4.2 and then to 4.3
When I upgraded to 4.2, I noticed that the display started to appear 'Shaky' kind of vibrate on some part of the display and I also noticed that developer option is no longer in the menu and the screenshot option on the power isnt there, and rhe NFC seems not to be working + there on no NFC in the send option wjen sending things out no beam either then I tried to upgrade to 4.3 if that fixes it but same. Anyone experienced these and is there any Fix? I doubt I want to updrading to 4.4
oohjerry said:
Hello all, I recently did OTA upgrade of my XL from 4.1.2 to 4.2 and then to 4.3
When I upgraded to 4.2, I noticed that the display started to appear 'Shaky' kind of vibrate on some part of the display and I also noticed that developer option is no longer in the menu and the screenshot option on the power isnt there, and rhe NFC seems not to be working + there on no NFC in the send option wjen sending things out no beam either then I tried to upgrade to 4.3 if that fixes it but same. Anyone experienced these and is there any Fix? I doubt I want to updrading to 4.4
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