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Does anyone else have this problem? When I connect my phone to either my laptop (winXP) or my desktop (win7x64) I periodically - constantly, really - get this message:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
When I click the message, it identifies my phone as a Generic USB Hub (4 ports) with the first child being a USB Mass Storage Device, the second being the problematic "Unknown Device" and the last two are "Unused Port"s.
This happens whether the phone is in charge-only or mass storage mode. I tried installing the autoplay drivers and that didn't help, so I uninstalled them. No hubs are involved - I've always plugged straight into the tower or laptop. I've also tried two different quality (first party Motorola) cables.
Mass storage mode works fine despite the error - I can access the Internal storage as well as the SD card. Is this a problem with my phone, or am I missing some software on the Windows side?
Ben
crt_ben said:
Does anyone else have this problem? When I connect my phone to either my laptop (winXP) or my desktop (win7x64) I periodically - constantly, really - get this message:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
When I click the message, it identifies my phone as a Generic USB Hub (4 ports) with the first child being a USB Mass Storage Device, the second being the problematic "Unknown Device" and the last two are "Unused Port"s.
This happens whether the phone is in charge-only or mass storage mode. I tried installing the autoplay drivers and that didn't help, so I uninstalled them. No hubs are involved - I've always plugged straight into the tower or laptop. I've also tried two different quality (first party Motorola) cables.
Mass storage mode works fine despite the error - I can access the Internal storage as well as the SD card. Is this a problem with my phone, or am I missing some software on the Windows side?
Ben
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Have you tried installing the WHQL drivers for this device from here: http://www.lgforum.com/resources ?
majorpay said:
Have you tried installing the WHQL drivers for this device from here: http://www.lgforum.com/resources ?
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Thanks for the suggestion major. I tried those drivers with no luck - the message still pops up frequently in both charge and mass storage modes.
crt_ben said:
Thanks for the suggestion major. I tried those drivers with no luck - the message still pops up frequently in both charge and mass storage modes.
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Odd... I had issues with the original drivers, but once installed, I never had another prompt again.
edit: I had it one more time, but it found them and installed them
that's very interesting. i also use 2 machines--one with xp and one with win7. my usb connection worked flawlessly on both. fyi...my connection default is mass storage, and i've actually never tried the other options. i wonder why the difference? did you make any changes? are you rooted? i am not.
gr33nT said:
that's very interesting. i also use 2 machines--one with xp and one with win7. my usb connection worked flawlessly on both. fyi...my connection default is mass storage, and i've actually never tried the other options. i wonder why the difference? did you make any changes? are you rooted? i am not.
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Hi gr33nT,
Thanks for responding. I'm 100% stock at the moment, not rooted or anything (though it will be soon ) Sometimes I use charge only if I have it connected to my laptop at work but I still want to listen to music from the SD card. I may see if I can get Verizon to swap out the phone, the message pops up all the time and it's getting annoying...
A quick follow-up on this one: I tried the stock LG cable on my win7 machine (I had been using moto cables). I installed BOTH the bootstrap drivers as well as the LG drivers from the web - still happening. I rooted with these drivers via S1C so I know the drivers are good. If nobody else has run into this, something is probably wonky with my phone, so I'm probably going to exchange it.
For mine, every time I connect, it asks me if I want to install bootstrap. Even though, they have already been installed cuz I am rooted.
I've had the same issue both as stock, and rooted and in every configuration with the phone and PC you can think of. I've downloaded the drivers and installed them from both the phone and web site all to no avail. This is really getting annoying.
I hope someone has a fix for this.
AndroidCraig said:
I've had the same issue both as stock, and rooted and in every configuration with the phone and PC you can think of. I've downloaded the drivers and installed them from both the phone and web site all to no avail. This is really getting annoying.
I hope someone has a fix for this.
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Click to collapse
Hmm...that is troubling. I'm still having the issue running the stock rom and rooted, now. When I get time I'm going to drop by the Verizon store and hopefully they'll replace the phone - I suggest you try the same, as I doubt it's the computers we're using. My win7 box and winXP work laptop could hardly be more different!
I doubt a replacement will fix anything, I experience the same thing as majorpay. Drivers worked for a while and then it started asking for it again. This also causes issues when using usb tether as its connecting and disconnecting. The issue is not present when used as a mass storage device.
bwhxeon said:
I doubt a replacement will fix anything, I experience the same thing as majorpay. Drivers worked for a while and then it started asking for it again. This also causes issues when using usb tether as its connecting and disconnecting. The issue is not present when used as a mass storage device.
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Click to collapse
Hi bwhxeon,
The issue (USB device not recognized - it sounds like you're referring to the autoplay driver installation) happens for me in mass storage mode also. I believe it has to be the phone as I've never had this problem on any of my PCs with my OG Droid or any other USB device. With this phone, I have the problem on all of my PCs.
I had the same problem. The error popups seemed random at first. I noticed if I enabled/disabled the WIFI on the device while it was connected, I could make the error popup.
I ended up getting a new replacement device when I also noticed the 4G Hotspot wasn't working either even after a factory restore. There was definitely a hardware issue with the phone.
USB Unknown Device
same issue here.. when using ADB though I have to set to Internet Connection then it goes away for a while until I want mass storage or just charge from USB again, then re-appears.
LG is not like most other phones as in usb debugging only works in internet connection mode where others go into it as soon as you plug it in.
Just kind of scanned this thread but have you tried a different USB cable? I was having a problem with mine only wanting to charge with the stock so I grabbed another cable and it has worked right ever since
Same issue, two different pcs, with two different cables. Bootstrap does not load anymore so I am using the drivers from the links, both sets of Lg verizon drivers
Sent from my VS910 4G using XDA App
How do I connect my phone to my computer? I prefer charging via my computer (not sure if recommend) and it would be nice to be able to put music and pictures on via my iMac (running newest version of Lion). I don't have an SD card, so maybe it's just not picking it up cause I don't have one?
But I downloaded the Android app, which says it requires Android 3.0 or higher, but I tried it and it just crashes whenever my phone is plugged in.
I don't understand the way the memory is done on this phone, why does it have "usb memory" and why does it have to load every time I turn the phone on?
Why isn't it all just phone memory? To me thats basically "you have 2GB for phone stuff, the rest is just for music and picture". Can you put apps on there? and phone stuff?
craiigman said:
How do I connect my phone to my computer? I prefer charging via my computer (not sure if recommend) and it would be nice to be able to put music and pictures on via my iMac (running newest version of Lion). I don't have an SD card, so maybe it's just not picking it up cause I don't have one?
But I downloaded the Android app, which says it requires Android 3.0 or higher, but I tried it and it just crashes whenever my phone is plugged in.
I don't understand the way the memory is done on this phone, why does it have "usb memory" and why does it have to load every time I turn the phone on?
Why isn't it all just phone memory? To me thats basically "you have 2GB for phone stuff, the rest is just for music and picture". Can you put apps on there? and phone stuff?
Click to expand...
Click to collapse
To Connect iMac with android, I recommend you androidfiletransfer (you Can find it on the web)
Difficult to explain the storage system of android but "sd card" is for internal storage while the common sd card is indicated as "external_sd"
norge-xda said:
To Connect iMac with android, I recommend you androidfiletransfer (you Can find it on the web)
Difficult to explain the storage system of android but "sd card" is for internal storage while the common sd card is indicated as "external_sd"
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Like I said in my post. It says it requires 3.0 or higher. Note runs 2.6.3 so can't use it.
craiigman said:
Like I said in my post. It says it requires 3.0 or higher. Note runs 2.6.3 so can't use it.
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Sounds odd to me, given that I have Note too.
Other way could be to install kies for mac, even though I read somewhere that the last version doesn't recognize Note.
The fact is that I used to have kies for mac on my macbook but I uninstalled it and the note is still recognized as usb storage (when I connect Note to usb, I need to connect the Note by clicking on "connect" on the notification window).
Does usb icon appear on your notification bar?
Other possible problem could be Lion, I use snowleopard so I can't say if the problem is due to the new iOSX.
Bytheway, just to answer your other question: no, it's preferrable to charge Note via domestic plug. The charger is 1A, specifically for Note
norge-xda said:
Sounds odd to me, given that I have Note too.
Other way could be to install kies for mac, even though I read somewhere that the last version doesn't recognize Note.
The fact is that I used to have kies for mac on my macbook but I uninstalled it and the note is still recognized as usb storage (when I connect Note to usb, I need to connect the Note by clicking on "connect" on the notification window).
Does usb icon appear on your notification bar?
Other possible problem could be Lion, I use snowleopard so I can't say if the problem is due to the new iOSX.
Bytheway, just to answer your other question: no, it's preferrable to charge Note via domestic plug. The charger is 1A, specifically for Note
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Click to collapse
There is a USB logo on the notification on my phone. And when I go into setting on my iMac it says connected android, but can't click on it from them. and it doesn't show anywhere else.
On my sisters android whenever I would connect it it would pop up with something on her phone choosing what mode to put the phone in. Not doing that on my one.
edit: I've downloaded Kies.. but isn't picking up my phone.
edit 2: Says it only works with certain phones
Try Airdroid if you're on the same network, it's a pretty awesome app.
Sent from my GT-N7000 using XDA
Why dont you just use the mass storage mode? Plug it in and the internal memory will show up like a usb drive on your desktop.
are you using mtp mode or have you selected usb debugging?
I recently got the HTC one google edition and when I activate USB tethering on it, Windows claims it is an "MTP USB Device" and that it can not find the driver. The actual MTP functionality is working fine and shows up as "HTC One." I know that RNDIS should work with this system because I USB tethered my Galaxy Nexus to it before I got the One. Is anyone else having this issue? Can anyone help me?
bobtehhobo said:
I recently got the HTC one google edition and when I activate USB tethering on it, Windows claims it is an "MTP USB Device" and that it can not find the driver. The actual MTP functionality is working fine and shows up as "HTC One." I know that RNDIS should work with this system because I USB tethered my Galaxy Nexus to it before I got the One. Is anyone else having this issue? Can anyone help me?
Click to expand...
Click to collapse
Official GE device or normal One running GE?
Toxicoblivion said:
Official GE device or normal One running GE?
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Click to collapse
Official GE device
cannot usb tether with htc one GE
bobtehhobo said:
Official GE device
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I tired to tether my HTC One GE to a win8 notebook, and it doesn't even recognize it. I then tried my NExus $, and it worked fine. Except that it is HSPA, and runs about one tenth as fast as the LTE One does.
I'm guessing "google edition" is not the same as nexus in more than one way.
I had exactly this issue but with the standard edition HTC One, not the GE. It was solved by installing the latest version of HTC Sync Manager.
So I've run into a weird issue that was happening with my Atrix HD the last few days of its life too and now over to the note on my laptop.
I know this is probably a more computer specific problem, as it's recognized on my desktop but I'm running outta ideas here so maybe someone can help?
I've been flashing and rooting and all that jazz since android was released so I know how to work it and my thinkpad was accepting mtp/android connections as recently as september. I unlocked my Atrix HD bootloader and all that but couldn't get the phone to accept the twrp so eventually I just gave up because it was just a stop gap phone.
But now with my new Note 3, I can plug the phone to the laptop and it'll charge but it doesn't bring up the MTP notification (all my androids do this now)
I've checked device manager, it's not even an unknown device in the list..so weird.
Anyone run into this issue before? I know it's not really phone specific but yeah.
thanks in advance
Are you using it on a USB 3.0 port? My home pc only recognizes mine if it's plugged into USB 2.0. Fought this same fight last night myself. Good luck.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Do you guys have BC 1.1 enabled on your machines? If so that's why the 3.0 port doesn't work.
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
to both of you, my thinkpad (for some awful reason) doesn't have usb 3.0, so no there isn't any USB 3.0 issues.
Literally plug it into my laptop, and nothing. no response from the computer at all not even in device manager, just starts charging as if the phone was plugged into a low voltage socket or something.
baffling.
works absolutely fine on my desktop, but I don't have all my adb and sdk tools set up the way I like them on there.
I have no idea.
ERR edit that it just started working :/ weirdd
Verizon note 3 here - same issue.
Do you guys have any programs that's suppose to charge devices faster with usb? It has to be software related on your laptop
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
To everyone with this problem, you have to specifically download the Note 3 drivers from Samsung
samsung.com/us/support/owners/product/SM-N900VZWEVZW
I was having the same problem, but now both Kies and manual usb file transfer work perfectly on Windows 8
I have same problem here as well ?? its not reconizing my phone in usb 3.0 and i have the newest drives as well for note 3 gn 9005
got it working
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Panikos said:
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
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Click to collapse
I disable fast usb 3.0 charging in the BIOS..Now it works.
---------- Post added at 05:52 AM ---------- Previous post was at 05:51 AM ----------
pachi72 said:
I disable fast usb 3.0 charging in the BIOS..Now it works.
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Click to collapse
PEOPLE DISABLE FAST 3.0 USB CHARGING IN YOUR MOBO BIOS..IT WORKS FOR ME NOW>:highfive:
NOOOO its easy! thats too much work. All you have to do is dial *#0808# and click mtb+adb and that should solve the problem for everyone. If that doesn't click on something else lol but thats what I did.
Hope this helps someone :good:
Android3220 said:
NOOOO its easy! thats too much work. All you have to do is dial *#0808# and click mtb+adb and that should solve the problem for everyone. If that doesn't click on something else lol but thats what I did.
Hope this helps someone :good:
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Click to collapse
Your going to mess your phone up some kind of bad playing with those settings if you don't know what your doing. Also please don't recommend doing any of that without a trustworthy source because you can cause another person to mess up their phone as well.
The Note 3 does NOT support BC 1.1. That's what "Fast Charge" or whatever they call it is. Your phone will not use that connection so there is no workaround, just disable the BC 1.1 function.
Agent said:
Your going to mess your phone up some kind of bad playing with those settings if you don't know what your doing. Also please don't recommend doing any of that without a trustworthy source because you can cause another person to mess up their phone as well.
The Note 3 does NOT support BC 1.1. That's what "Fast Charge" or whatever they call it is. Your phone will not use that connection so there is no workaround, just disable the BC 1.1 function.
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Click to collapse
Yes I stand corrected however I always mess with these settings in order to unlock 90% of the gsm galaxy lineup. This is just a different way of mounting your phone to the computer at least that is what I was told and have been doing for a while. I have tried all the methods on the note 3 and so far no problem. I have been using my phone like this for a while without any hiccups and I had this usb problem since day one on my SAMSUNG laptop so I tried this method which worked. You can easily switch back to the same setting but once again you might be right about the messing up your phone part. FYI MTP just stands for media trasnfer protocal I think so I went with it after a little research.
Just letting everyone know what worked for me no harm done
Android3220 said:
Yes I stand corrected however I always mess with these settings in order to unlock 90% of the gsm galaxy lineup. This is just a different way of mounting your phone to the computer at least that is what I was told and have been doing for a while. I have tried all the methods on the note 3 and so far no problem. I have been using my phone like this for a while without any hiccups and I had this usb problem since day one on my SAMSUNG laptop so I tried this method which worked. You can easily switch back to the same setting but once again you might be right about the messing up your phone part. FYI MTP just stands for media trasnfer protocal I think so I went with it after a little research.
Just letting everyone know what worked for me no harm done
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Click to collapse
I tried installing the drivers from samsung with no luck and then tried this and no luck either. GOD DAMNIT! Why is google making it harder and harder to do this ****? Why can't it be as simple as moving files to another other usb drive like it used to be.
IT works!!it actually works..
what i did was,,download kies 3,supported kies for note 3, and go to Tools tab, and see the option "reinstall device driver" dont unplug your note 3,,and voila!!just wait a while, and see how the kies recognize ur note 3..:laugh:
Android3220 method works for me using Note 3, Windows and Kies. Thank ypu.
Panikos said:
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Click to expand...
Click to collapse
Do you plug it in USB port 3.0 or in 2.0? Mine, either port are not working
Try using a USB hub,,, 2.0 or 3.0.... this will work......
Go to device manager then to USB find the Samsung driver uninstall. Plug your note 3 in then your system will see your note 3 and reinstall your drivers. Then your good to go.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Pullback said:
Do you plug it in USB port 3.0 or in 2.0? Mine, either port are not working
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Click to collapse
From what I remember I had tried both and neither worked before re-installing as described
Hi guys
Just purchased Galaxy Gear and done the Tizen upgrade.
When connected to my iMac using Kies, for some reason whenever I try to put music on the device, it simply tells me that theres not enough storage on the device??
I have nothing but the stock Apps, so I'm a little stuck!
Any ideas?
I'm using it with my iPhone 5S....yes I know it's not a samsung, but the purpose for me is the bluetooth functionality for calls/FaceTime audio etc (which works perfectly without any jailbreaking), using the fitness apps on it and for the music storage being connected to my bluetooth headphones
Any ideas would be awesome
thanks all
pglandscapes said:
When connected to my iMac using Kies.
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Click to collapse
I never used Kies when my Gear was on Android but on Tizen it now says "Currently, Gear only support the firmware update feature of Kies) ." Whether that's temporary or permanent remains to be seen.
But, where the Gear didn't show up via USB as storage on Android it does now on Tizen. What that means to Mac users I have no clue.
BarryH_GEG said:
I never used Kies when my Gear was on Android but on Tizen it now says "Currently, Gear only support the firmware update feature of Kies) ." Whether that's temporary or permanent remains to be seen.
But, where the Gear didn't show up via USB as storage on Android it does now on Tizen. What that means to Mac users I have no clue.
Click to expand...
Click to collapse
Many thanks
I updated through Kies, so that's fine
The bizarre part is it won't let me add files using Kies as it simply states "currently not enough memory on device"
Any body else having this issue??
I guess I can stick my music on a USB and find a windows machine... but I can't understand why it won't show up as a device on my iMac