[Q] sony zr automatically reset every 5 minutes - Sony Xperia ZR

Hi
I have sony xperia zr c5503 android 4.2.2, problem was first no incoming or outgoing sound in call, factory reset not working then I upgrade it to android 4.3 but now sim card no detected and automatically restart every 5 minutes.
flash android 4.3 & safe mode & soft reset & hard reset & reset factory not working and automatically reset every 5 minutes.
microphone record sound in record audio and speaker is working true.
how can I fix it?
thanks

mohsen asoode said:
Hi
I have sony xperia zr c5503 android 4.2.2, problem was first no incoming or outgoing sound in call, factory reset not working then I upgrade it to android 4.3 but now sim card no detected and automatically restart every 5 minutes.
flash android 4.3 & safe mode & soft reset & hard reset & reset factory not working and automatically reset every 5 minutes.
microphone record sound in record audio and speaker is working true.
how can I fix it?
thanks
Click to expand...
Click to collapse
Hello!... I will tell about my case.
I bought the ZR in august 2013. It was rooted and flashed to 4.2.2. Everything worked fine. Until January 2014.
The first problem was - Silence during calls. I was not able to hear something. And my voice was not heard on the other side. In tests microphone and dynamic worked fine. External dynamic and earphones did not change something - silence during call remained.
After some time (phone was on and off... and again... and battery was removed some times) problem disappeared. But after one day it came back. And disappeared again... and came back... and so on for few times. The other functions all the time worked good. I only was not able to talk during calls.
I flashed the phone to 10.4.1.B.0.101... and to some previous firmwares by Flashtool. But nothing changed.
The next stage after some days was: I turned the phone off. And after turning on it was not been able to see the network. And wifi was not working. I went to settings and saw - IMEI and MAC have disappeared.
I flashed phone to 10.4.1.B.0.101 again. Nothing changed.
And after a little time phone said something like: "the system application stopped" ( I did not remember exactly). And than after rebooting it went into:
"the phone goes up to locked homescreen and then screen goes black and restarts automatically".
I think our cases may have one problem in basis. And I think the problem is in hardware.
I will go to service center. But I think they are not very good in fixing phones here...

ilya389 said:
Hello!... I will tell about my case.
I bought the ZR in august 2013. It was rooted and flashed to 4.2.2. Everything worked fine. Until January 2014.
The first problem was - Silence during calls. I was not able to hear something. And my voice was not heard on the other side. In tests microphone and dynamic worked fine. External dynamic and earphones did not change something - silence during call remained.
After some time (phone was on and off... and again... and battery was removed some times) problem disappeared. But after one day it came back. And disappeared again... and came back... and so on for few times. The other functions all the time worked good. I only was not able to talk during calls.
I flashed the phone to 10.4.1.B.0.101... and to some previous firmwares by Flashtool. But nothing changed.
The next stage after some days was: I turned the phone off. And after turning on it was not been able to see the network. And wifi was not working. I went to settings and saw - IMEI and MAC have disappeared.
I flashed phone to 10.4.1.B.0.101 again. Nothing changed.
And after a little time phone said something like: "the system application stopped" ( I did not remember exactly). And than after rebooting it went into:
"the phone goes up to locked homescreen and then screen goes black and restarts automatically".
I think our cases may have one problem in basis. And I think the problem is in hardware.
I will go to service center. But I think they are not very good in fixing phones here...
Click to expand...
Click to collapse
There is a fix for the MAC/Wifi problem. Check out the preroot .101 thread by Sijav
Verstuurd van mijn C5503

ilya389 said:
Hello!... I will tell about my case.
I bought the ZR in august 2013. It was rooted and flashed to 4.2.2. Everything worked fine. Until January 2014.
The first problem was - Silence during calls. I was not able to hear something. And my voice was not heard on the other side. In tests microphone and dynamic worked fine. External dynamic and earphones did not change something - silence during call remained.
After some time (phone was on and off... and again... and battery was removed some times) problem disappeared. But after one day it came back. And disappeared again... and came back... and so on for few times. The other functions all the time worked good. I only was not able to talk during calls.
I flashed the phone to 10.4.1.B.0.101... and to some previous firmwares by Flashtool. But nothing changed.
The next stage after some days was: I turned the phone off. And after turning on it was not been able to see the network. And wifi was not working. I went to settings and saw - IMEI and MAC have disappeared.
I flashed phone to 10.4.1.B.0.101 again. Nothing changed.
And after a little time phone said something like: "the system application stopped" ( I did not remember exactly). And than after rebooting it went into:
"the phone goes up to locked homescreen and then screen goes black and restarts automatically".
I think our cases may have one problem in basis. And I think the problem is in hardware.
I will go to service center. But I think they are not very good in fixing phones here...
Click to expand...
Click to collapse
I have the same problem, have you been able to fix it?

Since you say no IMEI then you have to fix that first of you are on warranty unroot play dumb and get a replacement
If not look for the fix

John98Zakaria said:
Since you say no IMEI then you have to fix that first of you are on warranty unroot play dumb and get a replacement
If not look for the fix
Click to expand...
Click to collapse
To replace the phone or get money back I should give the phone to official service center in my town. They have 45 days to fix phone. If not - i can get money back. So the phone fixing procedure may be a long time thing. I bought xperia z1 compact. And I have not a lot of time for going to service center. But when it will be done I will write here about the result.
And it's not rooted now of course

Problem was solved. Sony changed some electronic parts of my phone. Now it works good. It was the hardware dysfunction.

Related

[Q] Help Pls!! Two Problems wid my Nexus One..

Everything was going fine on my Nexus One (CM 7.1) when 2 days back I dropped it. It wasnt a deadly drop. Just a casual one on the screen though. But nothing seemed to have hurt it badly, internally or externally.
After two hours it started restarting. After restarting it would be at desktop for 5 seconds and reboot again. it happened again and again. I flashed CM 7.1 over it. Same thing kept happening. Then i flashed CM 7.0.3. It worked. But i whenever i make a call the screen goes blank immediately and doesnt show up anything even after call is ended (by other person as i cannot). Even after call, i press all the available buttons but no life to it even though it is on.
I tried OxygeN1 rom. Its working good but the problem after every call continues.
Has anyone faced such a problem and any solution?
I noticed that i continue to face 5 second rebooting problem with CM 7.1 and Bugless Beast (by Peter Alfonso) Roms. Can anyone guess the reason?
My camera has also stopped working since then. Shows as
'Camera Error - cannot connect to camera'
Pls help with this also. Tried all the possibilities such as memory card format and other solutions on
Cannot go to HTC service center due to unlocked bootloader.
Pls help guys..need it badly.
I am facing the same problem.
I guess it has to do with proximity sensor not working.
I flashed MIUI ROM and in the settings there is an option to disable proximity sensor during call.
After this i am not seeing blank screen, but the camera still doesnt work!!
I had a similar problem after a drop.
Camera & flash had stopped working.
Nothing helped until I took it to the HTC Service Center.
They said some flex cable had to be replaced. Camera / flash working great after this.
My phone was an out of warranty Nexus One with an unlocked bootloader. They repaired it without a murmur!

[Q] Screen not waking up while on phone call

Hi,
I have a brand new Xperia SP, manufactured on 2013/W50, so it's really new. It contains the latest stock firmware.
After I start or answer a call and put the phone to my ears, it's screen doesn't came back and remains off until the call is ended by the other party. No matter if I'm moving the phone away from my head, not even the hard buttons are turning the screen back on. The touchscreen is not working either. It's just stuck as if it's near to my head. I can't even hang up the call...
It happens about 80% of time. Sometimes it works as expected without any problems. Happens more often when having an incoming call after a longer period (30+ mins) or if the call takes more than 1 minute (auto screen disable time?).
As a workaround, I turned on the function that power button hangs up call, but I cannot use my touchscreen while call.
I checked the proximity sensor with the phone's diagnostic function and with cpu-z and the sensor is just working fine 100% of the time.
Is it a known bug or a hardware problem? Does it have a workaround?
hmmm
carlosmeldano said:
Hi,
I have a brand new Xperia SP, manufactured on 2013/W50, so it's really new. It contains the latest stock firmware.
After I start or answer a call and put the phone to my ears, it's screen doesn't came back and remains off until the call is ended by the other party. No matter if I'm moving the phone away from my head, not even the hard buttons are turning the screen back on. The touchscreen is not working either. It's just stuck as if it's near to my head. I can't even hang up the call...
It happens about 80% of time. Sometimes it works as expected without any problems. Happens more often when having an incoming call after a longer period (30+ mins) or if the call takes more than 1 minute (auto screen disable time?).
As a workaround, I turned on the function that power button hangs up call, but I cannot use my touchscreen while call.
I checked the proximity sensor with the phone's diagnostic function and with cpu-z and the sensor is just working fine 100% of the time.
Is it a known bug or a hardware problem? Does it have a workaround?
Click to expand...
Click to collapse
I have the same problem. It is one of the few bugs in 12.0.a.2.254 build. Guys using unofficial release of 4.3 are not facing such problems. I suggest you to wait for the official 4.3 update which will be released soon according to SONY. :good:
really?
madhukarmohan said:
I have the same problem. It is one of the few bugs in 12.0.a.2.254 build. Guys using unofficial release of 4.3 are not facing such problems. I suggest you to wait for the official 4.3 update which will be released soon according to SONY. :good:
Click to expand...
Click to collapse
thanks!
so, this is surely a known bug in the 254 firmware? I'm just wondering because I asked this on other xperia sp forums but no users complained about it.
is there a workaround for it?
yes
carlosmeldano said:
thanks!
so, this is surely a known bug in the 254 firmware? I'm just wondering because I asked this on other xperia sp forums but no users complained about it.
is there a workaround for it?
Click to expand...
Click to collapse
Yeah, few r experiencing that. i hv seen complaints in sony blog and here too. I asked this question few days back. but, I didnt get reply.
I experienced this problem once.I think it was fixed after performing a SEUS repair...Not sure though :silly:...
Try performing a factory data reset on even reset app datas
thx
UltraWelfare said:
I experienced this problem once.I think it was fixed after performing a SEUS repair...Not sure though :silly:...
Try performing a factory data reset on even reset app datas
Click to expand...
Click to collapse
thanks to both of you, I'll do factory reset and repair via PC software, and some more factory resets. that should solve the problem.
I'm wondering why an out-of-the-box phone needs a reset, but let's see
carlosmeldano said:
thanks to both of you, I'll do factory reset and repair via PC software, and some more factory resets. that should solve the problem.
I'm wondering why an out-of-the-box phone needs a reset, but let's see
Click to expand...
Click to collapse
Don't forget to backup.First of all clear the data of the Settings -> Apps(or reset them)
UltraWelfare said:
Don't forget to backup.First of all clear the data of the Settings -> Apps(or reset them)
Click to expand...
Click to collapse
thanks. I won't backup as I installed only a few apps and the phone is almost factory state. but I'll do everything else.
hope it works. thanks to all, I'll report the results.
carlosmeldano said:
thanks. I won't backup as I installed only a few apps and the phone is almost factory state. but I'll do everything else.
hope it works. thanks to all, I'll report the results.
Click to expand...
Click to collapse
I hope everything goes fine
no success
I reset applications, did a factory reset, reinstalled phone's software with sony pc application, checked after each step, but no success...
sometimes working, sometimes not (mostly not) but the proximity sensor works fine.
out of ideas...
carlosmeldano said:
I reset applications, did a factory reset, reinstalled phone's software with sony pc application, checked after each step, but no success...
sometimes working, sometimes not (mostly not) but the proximity sensor works fine.
out of ideas...
Click to expand...
Click to collapse
Bring it to a sony service(or how's it called to your country)
it seems it's related to deep sleep. when I am called after the phone was left for 30+ minutes, it's more willing to not turning on the screen, but it turns it on after a while if having a long call. when I start the call, it mostly works. not always, but most of the time.
so it seems it's not sensor-related but something like the software is bugging.
what I don't really understand, why the hardware buttons are disabled while phoning when the phone is put to the face. it'd be enough to code that power button turns on/off the screen no matter what the proximity sensor says. I'd program it like that as a backup solution.
I wouldn't send it for repair, here in Hungary I always hear that mobile phone services just reinstall software and don't care about testing or finding the problem (if not deterministic), and do it again and again while you get tired and accept the failure. yes, it's sad but in the time of MNCs, the user doesn't matter at all after bought the product.
carlosmeldano said:
it seems it's related to deep sleep. when I am called after the phone was left for 30+ minutes, it's more willing to not turning on the screen, but it turns it on after a while if having a long call. when I start the call, it mostly works. not always, but most of the time.
so it seems it's not sensor-related but something like the software is bugging.
what I don't really understand, why the hardware buttons are disabled while phoning when the phone is put to the face. it'd be enough to code that power button turns on/off the screen no matter what the proximity sensor says. I'd program it like that as a backup solution.
I wouldn't send it for repair, here in Hungary I always hear that mobile phone services are just reinstall software and don't care about testing or finding the problem (if not deterministic), and do it again and again while you get tired and accept the failure. yes, it's sad but in the time of MNCs, the user doesn't matter at all after bought the product.
Click to expand...
Click to collapse
Try flashing custom firmware(not sure if it will work try it)...
If it doesn't work again then it's a hardware fault and not a software bug
UltraWelfare said:
Try flashing custom firmware(not sure if it will work try it)...
If it doesn't work again then it's a hardware fault and not a software bug
Click to expand...
Click to collapse
yes, that's another option. the other option is to cry off from purchase (I can do it within a week), they return the money, and I buy another one. I'll see as this is not that disturbing problem and I have no other problems with the phone like wifi bug or anything else.
someone said it's a bug so I hope 4.3 next month will solve it.

Ear speaker stopped working after update to 5.1

Well I updated my Moto X XT1092 to 5.1 yesterday. Since then, the ear speaker has stopped working during both incoming calls and outgoing calls. I can hear everything clearly while on loud speaker, however i can't hear a thing while enabling the ear speaker. The person I am talking to can hear everything though. After the update, i cleaned the device using clean master. I haven't done a factory reset yet and haven't done anything in the recovery either, hoping there is an easier fix to it. Can anybody help me fix it?
I am having the exact same issue. But in my case the earpiece worked initially and suddenly stopped working from yesterday. I tried rebooting the phone as well as rebooting in safe mode. Both didnt help. I also tried to clear the cache and data for the phone and dialer app, which didnt help either? I am planning to do a factory reset. Will that have any impact? I was on 5.0 pure edition when i sideloaded the 5.1 soak LPE23.32-14.
I forgot to mention that the earpiece worked initially in my case too. I did make one phone call and everything was fine till that point. And then it all started few minutes later. I did an ota update and I really wasn't expecting such issue. So if clearing cache and the dialler didn't help you fix the issue, I guess our only option is to factory reset. Let me know if factory resetting fixes the issue.
rectifyy said:
I forgot to mention that the earpiece worked initially in my case too. I did make one phone call and everything was fine till that point. And then it all started few minutes later. I did an ota update and I really wasn't expecting such issue. So if clearing cache and the dialler didn't help you fix the issue, I guess our only option is to factory reset. Let me know if factory resetting fixes the issue.
Click to expand...
Click to collapse
The factory reset didnt help too. Still having the same issue after factory reset
http://salloiacono.com/2015/02/27/fix-unable-to-hear-calls-on-moto-x-2nd-gen/
Well, i found this link and it gives instructions on how to fix the earpiece issue...I will give it a go later. I am very surprised that factory reset didn't help either.
rectifyy said:
http://salloiacono.com/2015/02/27/fix-unable-to-hear-calls-on-moto-x-2nd-gen/
Well, i found this link and it gives instructions on how to fix the earpiece issue...I will give it a go later. I am very surprised that factory reset didn't help either.
Click to expand...
Click to collapse
This didnt help either, Still the issue persists even after following every steps on that tutorial. Let me know if you have any luck with that
UPDATE:Finally got it working after updating to the latest build 23.16.3 posted in the general section
Nothing has worked for me so far. Is your phone xt1905? Well mine is xt1902 and I had updated it through ota before the entire issue started, and the build is 23.16.1. So I guess I'm already on the latest build. Do you have any suggestion regarding what i should do?
Hi,
I am also facing the same problem. I just updated my phone to 5.1 and now my ear speaker is not working one thing i noticed is if i connect a headphone, i am able to hear the sound, but the internal ear speaker of the phone is not working
Have anyone found any solution for it ?
Ear Speaker stop working after 5.1 update
Hi
I am also have same issue of ear speaker after 5.1 update.
I have done cache clear it doesn,t help.
I have done factory reset thrice my Moto X2.
After reset ear speaker start working but when i update pre installed apps then again ear speaker stop working. I have done it twice.
Third time i have reset my phone and now i am not updating any app.. its working fine..
Please help me to get out from this issue..
thanks
Ravneet Lohchab said:
Hi
I am also have same issue of ear speaker after 5.1 update.
I have done cache clear it doesn,t help.
I have done factory reset thrice my Moto X2.
After reset ear speaker start working but when i update pre installed apps then again ear speaker stop working. I have done it twice.
Third time i have reset my phone and now i am not updating any app.. its working fine..
Please help me to get out from this issue..
thanks
Click to expand...
Click to collapse
Someone over in the Motorola forums suggested checking to see if hearing aid compatibility was enabled in the settings of the dialer, and disabling it if it was.
Resolution for earpiece not working after 5.1 upgrade on moto x 2nd gen
walrusmonarch said:
someone over in the motorola forums suggested checking to see if hearing aid compatibility was enabled in the settings of the dialer, and disabling it if it was.
Click to expand...
Click to collapse
please note : Go to dialer and disable hearing aid, earpiece will start working.
No need of factory reset
I haven't updated to 5.1 and hearing aid isn't enabled.. Only thing I can think of is the dictionary update wifi required notification being the last thing that was done before losing sound in the ear piece. To remove dictionary updates is there a specific app I can clear data from?
owaismomin said:
please note : Go to dialer and disable hearing aid, earpiece will start working.
No need of factory reset
Click to expand...
Click to collapse
You legend, this worked! I've been trying everything. How the hell did they get enabled during the 5.1 update?
I found it a bit weird that it was working after factory reset and then suddenly stopped.
found this thread because my earpiece stopped working today. stock android 5.1 att moto x 2014. tried a bunch of stuff (hearing aid, wipe cache, reboot,..) didnt work. What did work for me was as simple as it gets. in my settings i turned everything off except cell signal (wifi, blutooth, location, screen rotate...) tried a call it worked. Dont know why or how but it did. havent tried turning everything back on yet. a bit scared to. Hope this helps someone.
!!UPDATE!! I do not think that helped . went out again and turning everything off didnt work.... So i back tracked to what I did before turning everything off. that step got my speaker back again for now at least. What that step was is i called my voicemail and inserted headphones in and out a couple times. I am thinking that the dialer thinks there are headphones plugged in so no speaker. I also believe it has to do with the dialer software since all other sounds and apps come out loudspeaker. using internal speaker test app internal speaker does not work when it is out. If it goes out again i will try headphones in that app to see if that resets it.
on I side note i just realized all my homescreen apps and widgets are gone. they are still installed just not on homescreen
So did anyone reach an effective solution regarding this issue or determined the root cause? It just happened to me today and i have been trying everything i have read online but nothing worked. Any help would be greatly appreciated.
what finally worked for me was cleaning headphone jack. you can do this at your own risk. i pulled most of cotton off a qtip. put alcohol on it and cleaned it. i did not think this was problem because any app that used the loudspeaker worked even calling worked with speakerphone. so my thinking was it is not dirty but i cleaned it and have not had a problem for about 2 weeks now.
affiatic said:
what finally worked for me was cleaning headphone jack. you can do this at your own risk. i pulled most of cotton off a qtip. put alcohol on it and cleaned it. i did not think this was problem because any app that used the loudspeaker worked even calling worked with speakerphone. so my thinking was it is not dirty but i cleaned it and have not had a problem for about 2 weeks now.
Click to expand...
Click to collapse
Tried doing that as well, didn't work.
Did anyone else find any solution?
I have wiped cache, cleaned the headphone jack, did the hearing aid thing.
Nothing has worked.
affiatic said:
what finally worked for me was cleaning headphone jack. you can do this at your own risk. i pulled most of cotton off a qtip. put alcohol on it and cleaned it. i did not think this was problem because any app that used the loudspeaker worked even calling worked with speakerphone. so my thinking was it is not dirty but i cleaned it and have not had a problem for about 2 weeks now.
Click to expand...
Click to collapse
Found the solution, it was water damage actually.
My mom forgot to tell me that water went in through the headphone jack.
And as water conducts electricity the phone thought headphones were plugged in. Cleaning it with a cloth and a toothpick and then shaking the phone a few times fixed it.
I think that's why cleaning your headphone jack fixed it as well affiatic, water went in probably.
My friend is suffering from the same situation.
1. Tried clearing data + cache for dialer app.
2. Hearing aid compatibility disabled.
3. Did factory reset.
Nothing has worked so far.
Can anybody elaborate the solution suggested in the below link? (Im getting 403 error opening the link.)
http://salloiacono.com/2015/02/27/fix-unable-to-hear-calls-on-moto-x-2nd-gen/
Click to expand...
Click to collapse
Would be grateful if someone could provide a valide solution.
Model :- XT1092
Build :- 23.16.3
Moriarty82 said:
My friend is suffering from the same situation.
1. Tried clearing data + cache for dialer app.
2. Hearing aid compatibility disabled.
3. Did factory reset.
Nothing has worked so far.
Can anybody elaborate the solution suggested in the below link? (Im getting 403 error opening the link.)
Would be grateful if someone could provide a valide solution.
Model :- XT1092
Build :- 23.16.3
Click to expand...
Click to collapse
Have you ever tried to make or receive a call on your Moto X and you hear nothing on the other side, almost as if there isn’t even a connection made? Then when you try to call again, for some reason it works?
If you have experienced this, you also understand how frustrating it can be when you have to hang up and dial again, just to make a simple call. This problem plagued me for months of owning my 2014 Moto X, searching everywhere for a resolution to this hugely annoying problem. It wasn’t only me who was experiencing this issue either. A friend with the same phone was having the exact same problem as I, however it was impacting them even more, since it was used for their business. At this point, I figured that it wasn’t only the both of us experiencing the issue, but potentially many others owners as well. After much more searching, I came across a similar issue on a different phone, which listed some ideas to fix the issue. To my surprise, when I completed the process, the problem was fixed and has yet to return. Here is what I did…
Fix Inability to Hear Calls on Moto X
I had tried many different things to fix this issue, such as switching from Dalvik to Art, then back to Dalvik again. Rebooting the phone also didn’t seem to help much at all. Now for what fixed the error (scroll below for the steps).
First, I wanted to clear all cache, as that can sometimes fix simple issues. After I had entered the Recovery menu and cleared the cache, I noticed the problem had stayed away for a bit longer than a reboot, but eventually it came back again. Next, I put the phone into Safe Mode. Once the phone rebooted into Safe Mode, I shut down the device and plugged it in to my wall charger for two hours. To my surprise, after two hours when I turned my phone back on and tried making a call, I could hear the other side. The problem was gone and has yet to return, months later.
Anybody that has experienced this same issue, should try the steps below. It may just make your phone much less frustrating to operate.
Putting the Moto X into Recovery Mode to Delete Cache:
1. Power off your phone, by pressing down the power button until the power menu pops up and selecting*Power Off.
[http://salloiacono]
2. Wait a few seconds, then proceed to next step.
3. Hold down the*Volume Down*for a second, the while still holding down the*Volume Downbutton, also hold down the*Power Button*for about 3 seconds, then let go of*Power Button. If you did this correctly, you will see the*Boot Menu.
[http://salloiacono]4. Press the*Volume Down*button, until you have*Recovery*highlighted. Then pressVolume Up*to select*Recovery.
5. Your phone will appear to reboot and you should see this little guy.
[http://salloiacono]
Don’t worry, you didn’t break anything.
6. Now you must enter the*Recovery Menu.
– For Android 4.4.4: Hold down the*Volume Up*button for about 10-15 seconds and while holding that down, press the*Power Button.You should see a new menu pop up.
– For Android 5.0: Hold down the*Power Button*for a few seconds and while holding that down, press the*Volume Up*key. You should see a new menu pop up.
[http://salloiacono]
7. Press*Volume Down*until you have*Wipe Cache Partition*highlighted, then press thePower Button.*Your phone will now reboot. It is time for the next step.
Putting your Moto X into Safe Mode
1. Once your phone has fully rebooted, you are now ready to put your phone into*Safe Mode. Hold down the*Power Button*until thePower Menu*pops up. Now press and hold thePower Off*button.
[http://salloiacono]
2. After a few seconds, you should see a new window pop up warning about*Safe Mode. Press*OK. Your phone will now reboot intoSafe Mode.
[http://salloiacono]
3. Once your phone reboots into*Safe Mode,Power Off*your phone.
4. With your phone powered off, plug it into your wall charger for 2 hours.
5. After 2 hours, you may unplug your phone and turn it back on. Now you should be able to make and receive calls without the issues you were experiencing before!
Hope this works as well for you as it did for me!
Verstuurd vanaf mijn XT1092 met Tapatalk

Anyone had their Xz1 compact reboot itself?

I've had it since Saturday and so far its done it 3 times.
Once yesterday just when I was trying to open the phone with the fingerprint sensor and twice now today when trying to do something with the phone connected to Bluetooth.
This morning I was trying to set up the connection to my in car TomTom Toyota 2 unit for the first time. Got part way through the process then it failed then when i tried again the phone rebooted then it worked.
This afternoon I turned on my Bluetooth connected to the car but it wouldn't do anything then the phone froze and rebooted but then it all worked fine.
I'm not giving up yet but its making me a bit nervous having these issues so soon (better now than later i guess). If it happens more this week ill take it back and might see about a different phone.
Just curious if anyone else has had similar?
This Bluetooth device worked fine previously with my Nexus 5X also on Oreo so its fine software compatibility wise.
Oblox said:
Just curious if anyone else has had similar?
Click to expand...
Click to collapse
I haven't, and I use BT in the car everyday.
Thanks. I'll see if it happens again this week and take mine back if so.
No, I haven't had a single reboot in the 6 days that I own the device.
Oblox said:
I've had it since Saturday and so far its done it 3 times.
Once yesterday just when I was trying to open the phone with the fingerprint sensor and twice now today when trying to do something with the phone connected to Bluetooth.
This morning I was trying to set up the connection to my in car TomTom Toyota 2 unit for the first time. Got part way through the process then it failed then when i tried again the phone rebooted then it worked.
This afternoon I turned on my Bluetooth connected to the car but it wouldn't do anything then the phone froze and rebooted but then it all worked fine.
I'm not giving up yet but its making me a bit nervous having these issues so soon (better now than later i guess). If it happens more this week ill take it back and might see about a different phone.
Just curious if anyone else has had similar?
This Bluetooth device worked fine previously with my Nexus 5X also on Oreo so its fine software compatibility wise.
Click to expand...
Click to collapse
Have you tried performing a factory reset? It might fix your problem. If it persists, then you can send it back for a replacement.
Rebooted again today just in the camera.
Not tried a factory reset yet, will take it into store today and see what they say is best to do. Don't mind doing a reset but then its waiting again to see if it does it again after which isn't something I can easily replicate.
If i can get a new unit id prefer that so i can see if its just my current one with an issue, even with the pain of having to buy a new screen protector.
Lazaros_K said:
Have you tried performing a factory reset? It might fix your problem. If it persists, then you can send it back for a replacement.
Click to expand...
Click to collapse
If the factory reset doesn't work, install the Sony Companion software and run a software repair on it. That may fix the issue. Mine hasn't restarted at all in the 24 hours I've had it, even after using Wifi, Bluetooth, installing lots of apps, using 3G and 4G... However, I installed Newpipe via F-Doid and it crashed at least 4 times on me when I left the video I was watching and came back to it.
No reboots. Two days of heavy use.
I factory reset it soon as I received it and firware update poped up.
Oblox said:
Not tried a factory reset yet, will take it into store today and see what they say is best to do. Don't mind doing a reset but then its waiting again to see if it does it again after which isn't something I can easily replicate.
Click to expand...
Click to collapse
No reboot, have had phone for over a week now.
What did the store recommend you do? Here, they always suggest you factory reset first, same with going to the service center, they actually do that first thing when you send in for repairs.
What did you eventually do? Did it solve your problem?
mhaha said:
No reboot, have had phone for over a week now.
What did the store recommend you do? Here, they always suggest you factory reset first, same with going to the service center, they actually do that first thing when you send in for repairs.
What did you eventually do? Did it solve your problem?
Click to expand...
Click to collapse
I took it into a store the other day and they had no stock so i'm taking it to a different one today. The store i went to said it would be no problem though as id not had it long. Its been rebooting still a few times just when sitting in my pocket doing nothing, ive had the must enter pin after reboot message.
Well on the way to store speaking to my wife (also with XZ1 compact) her phone froze mid call and rebooted. When she rang back she said she was showing a software update. Checked mine when parked and i had it too.
Sony rep happened to be in store today so told him the issue, he had one himself and hasn't experienced or heard of this but said to do a repair with xperia companion to clean flash the new firmware on both our phones. If still having issues then theres nothing more we could do ourselves and bring back to store to swap.
I have another week in which i can change phone or another 3 weeks to swap for a new XZ1 compact.
Will do repairs tonight and hope the problem goes away.
Repaired friday evening, phone rebooted randomly again after freezing sunday. Taking in today to swap for a new unit.
If any similar problems this week with the new one ill ask to swap to a different phone entirely.
Probably need a software update. Mine is running fine on 47.1.A.2.324
Sent from my G8441 using Tapatalk
No i updated that on friday before repairing and the repair had that version too and it still rebooted sunday and today.
Me and my wife got a new unit now so will see how these ones go.
got my first reboot today after plugging the headphone... weird...
profyler said:
got my first reboot today after plugging the headphone... weird...
Click to expand...
Click to collapse
Not good if others are getting this too, lets hope it was a one off for you.
So far just setup and listened to music on my new phone and all is good but there's no pattern to what causes the reboot so will see how the next few days go.
My XZ1 Compact also has the reboot-issue...
Mine has just done the fourth reboot in just a little more than one week. In different situations, with bluetooth in use and without. Once when I tried to call someone, once when I was searching for wifi networks and the other two times in pretty normal "just using it" situations.
As not everyone is having those issues, I think it is some hardware defect and I need to get the phone replaced, right?
Harry
flyhigh79 said:
Mine has just done the fourth reboot in just a little more than one week. In different situations, with bluetooth in use and without. Once when I tried to call someone, once when I was searching for wifi networks and the other two times in pretty normal "just using it" situations.
As not everyone is having those issues, I think it is some hardware defect and I need to get the phone replaced, right?
Harry
Click to expand...
Click to collapse
Difficult to tell. A hard reset might help but it could also be a problem with Android 8 on xz1 that wasnt very well optimized..
Id get the handset replaced, 'repairing' didn't do anything for my issue. Only time will tell if my new handset has the same issues and same for you.
Well this morning I got in the car to go to work and went to turn on bluetooth. Tried OK google no response at all, went to manually unlock and it sat on the lock screen my finger prints not working and wouldnt swipe up for PIN entry. Mic and camera toggle reacted to swipes but didnt do anything. Then it rebooted.
Bye bye Xperia XZ1 Compact, the potential was there but rebooting and dodgy camera is too much to hope for a fix for.

Speaker phone automatically turning on while receiving call

Hi,
I have started to get this weired issue after the 8.1 update.
Whenever I receive a call, after picking up the speaker phone turns on automatically. I have to manually turn off the speakerphone, also it does not indicate that the speakerphone is turned on.
shashankkp12 said:
Hi,
I have started to get this weired issue after the 8.1 update.
Whenever I receive a call, after picking up the speaker phone turns on automatically. I have to manually turn off the speakerphone, also it does not indicate that the speakerphone is turned on.
Click to expand...
Click to collapse
Solution is mostly the same for all of the problems.
Do full factory reset.
Setup Google account
Don't install any apps just yet.
Try if problem still exists
In most cases this will help.
What I've learned since my first android device, all of the custom ROMs etc, is that the updates are causing loads of problems.
Once in a while, especially after version upgrade, is worth doing full reset just after updating.
This doesn't apply not only to android, but pretty much every single device on the market.
TeddyBeers said:
Solution is mostly the same for all of the problems.
Do full factory reset.
Setup Google account
Don't install any apps just yet.
Try if problem still exists
In most cases this will help.
What I've learned since my first android device, all of the custom ROMs etc, is that the updates are causing loads of problems.
Once in a while, especially after version upgrade, is worth doing full reset just after updating.
This doesn't apply not only to android, but pretty much every single device on the market.
Click to expand...
Click to collapse
Thanks for the suggestion, But by full factory reset do you mean the hard reset from the recovery menu or just the factory reset from settings menu -> factory reset..?
facing same issue please help
i am facign the same issue please help me out
Still no solution for the problem...I have made an habit to turn speaker phone on and off immediately after calling .
Try Macrodroid app to set an automatic task, to turn speaker off 1 or to seconds after receiving call.
I am also facing Same issue, can any one give suggestions
Somehow that happened to me when I just got the phone a few months ago. I think that was still on 8.0.
But tapping the speaker phone button 2 times everytime I have a call became nature for me and eventually after a few days, I no longer have that issue.
Are you still having that speaker phone issue now?
Yes...but while it was consistent on 8.0 it has become a random occurrence after 8.1 update
same issue
factory reset solution is not acceptable.

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