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So you've played with changing button sensitivity, heard about perhaps removing the screen protector, but still don't get it?
I think I might.
Try this, let me know if you guys can confirm, then perhaps we need to send info to HTC?
Unlock your screen
Place your phone on a level surface so its curved back can rock back and forth.
Enter the app drawer, so pressing HOME will actually do something.
As gently as you can, steady the phone with one hand, and touch HOME (It should work)
Now, re-enter the app drawer and press quickly on your phone's HOME key. This will cause it to quickly rock back and forth a bit and shake.
Press the home key all you want, it shouldn't work... especially the more you bang on it.
Wait 10 seconds.
Steady your phone again, press HOME gently. It should work.
The theory? Something is programmed in the phone that if it detects rapid shaking, like maybe in a pocket or being handed back and forth during watching a video... to turn off the buttons to prevent undesired actions. BUT, the curved back of the phone naturally lets this motion occur so it's triggering when it shouldn't.
If you're particularly twitchy, maybe that can cause it from time to time while even in hand too?
SOLUTION:
Run calibration tool a few times until the symptom goes away. Try alternating between pressing more firmly or more softly to make a difference. Take care to center your fingers on the letters.
If you experience bad button behavior while phone is on a flat surface, re-calibrate:
SETTINGS->Language and Keyboard->HTC Sense Input->Advanced->Run Calibration Tool
I couldn't replicate this problem. The home button works as intended while being rocked. I also haven't found to have any button response issues that some encountered.
Long813 said:
I couldn't replicate this problem. The home button works as intended while being rocked. I also haven't found to have any button response issues that some encountered.
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Click to collapse
LOL
compact_bijou said:
LOL
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Heh, come on man... the phone has BOOM Sound, it was meant to be rocked, no?! :laugh:
Serious note though... yeah always have thought the buttons worked fine too and thought other people were crazy...
I lay it flat though casually press them, they go away and don't come back.
Also couldn't replicate it. Basically the home/back buttons work when they want to, which apparenlty is about 95% of the time. The other 5% is just purified annoyingness.
Allegedly HTC has fixed the button problem in 1.29.XXX.12 which so far has only rolled out to unbranded phones in Europe and Asia. However if you have the international phone you can install the newest Android Revolution ROM which is based on the .12 software. Everyone who has .12 seems to agree that the button sensitivity issue is gone.
Re-ran calibration tool pressing normally and it seems to have fixed it.
No amount of shaking or rapid pressing causes the phone to miss a button press.
This is with US Version of phone w/ screen protector.
If you experience bad button behavior while phone is on a flat surface, re-calibrate:
SETTINGS->Language and Keyboard->HTC Sense Input->Advanced->Run Calibration Tool
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
Click to expand...
Click to collapse
Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
The front camera works, but in my office it seems VERY sensitive to light. The lights are glaring heavily. I never use the front camera so I don't know if that's normally how it was. Air gestures work when the screen is on (swiping left and right to view my photos), but the quick glance won't work when the phone is locked. The weird thing is that quick glance works when I do the "try it" tutorial only.
440bro said:
Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
Click to expand...
Click to collapse
Ok now it seems quick glance DOES work when the phone is off....I just couldn't do it correctly.
Main problem still exists though.
What rom are you using
Sent from my SAMSUNG-SM-N900A using Tapatalk
My note 2 started like this also. I don't know what's wrong with it.
Sent from iNew V3 using Tapatalk
My phone is completely stock and not rooted.
MNDZA said:
My phone is completely stock and not rooted.
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Click to collapse
then i would contact att and get a warrenty replacement
jerrycoffman45 said:
then i would contact att and get a warrenty replacement
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Click to collapse
I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
MNDZA said:
I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
Click to expand...
Click to collapse
att will ask you to do that when you call
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
Click to expand...
Click to collapse
Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
done12many2 said:
Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
Click to expand...
Click to collapse
I tried that *#0*# test and I can activate the proximity sensor, but it seems to stay on after that.
This is a known issue with our phone. I had this issue myself. Plenty of times. Just call ATT and ask for a replacement.
Yeah I just found this:
http://forums.androidcentral.com/sa...-3-proximity-sensor-issue-during-calls-5.html
It's not a software issue use canned air and blow by the speaker and the headphone jack als o press on the back of the phone . This has happened to me
Sent from my SAMSUNG-SM-N900A using xda app-developers app
i stumbled upon this thread and took my phone apart and sure enough there was lint in it. in the dial pad using the *#0*# method, when i covered the sensor the screen would light green, vibrate, and stay that way after i moved my hand away. i cleaned it and everything is perfect!!!
Try this
https://www.youtube.com/watch?v=fls4NIRJ1IQ&feature=youtube_gdata_player
Sent from my Note 3 SM-N900A rooted by Designgears
I have to hit the camera button 2-3 times in order to start the app. It doesn' t matter whether the screen is turned on or off. But it works nicely and sensitive as soon as the camera app is running so I hope it's somehow software related.
Anyone else experiencing this?
xwanderer said:
I have to hit the camera button 2-3 times in order to start the app. It doesn' t matter whether the screen is turned on or off. But it works nicely and sensitive as soon as the camera app is running so I hope it's somehow software related.
Anyone else experiencing this?
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Click to collapse
It is working just fine for me. You have to consider the camera button has two pressure points. One usually to focus and a harder one to shoot. The first pressure point will not trigger the app.
I'm well aware of this and it really works perfectly in app. Maybe I'm simply to impatient when I quickly want to take a pic...
To open camera app you need to hold that button...
damned91 said:
To open camera app you need to hold that button...
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Click to collapse
Right, it takes about 0.5 seconds...
It's also a vast improvement over the Z1C button, which was way too stiff and using it often caused camera shake for me because you had to press so hard. The Z3C has found just the right balance between sensitivity and 'clickability' without it triggering asccidentally all the time, IMHO. It's now actually easier to use the button than the on-screen one in most situations.
Anyone else having problems with the sensitivity on fast scrolling? Seems to not be as smooth or compared to the iPhone 6 and HTC One M8 I have been playing with...It's almost too sensitive or something, I can't quite put my finger on it.
Do you mean the effect where things sometimes bounce back while scrolling?
degraaff said:
Do you mean the effect where things sometimes bounce back while scrolling?
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Click to collapse
Basically, yes...Have you noticed this too?
y2jdmbfan said:
I can't quite put my finger on it.
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Click to collapse
y2jdmbfan said:
Basically, yes...Have you noticed this too?
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Click to collapse
There is an earlier topic about it here: http://forum.xda-developers.com/z3-compact/help/swipe-issues-t2888154
The phone has an extra-sensitive touch screen because it has a "glove mode", and I'm thinking the effect of the technology for that glove mode isn't completely suppressed when the glove mode is disabled, so the touch screen would still be slightly more sensitive than those of other phones, even when glove mode is disabled.
If glove mode is enabled, the touch screen is so incredibly sensitive that without gloves, it will register a touch when you hover your finger about a millimetre above the touch screen.
I found that for me it helps to use "lighter" and shorter swipes. Also after a swipe lifting my finger a bit higher off the screen than I was used to.
Some people might always have been doing shorter and lighter swipes, hence not everyone is experiencing the problem. It's also been said on the Xperia support forum that not all units use the same glass for the front; some use "gorilla glass", others use "dragontrail" glass. That could also be influencing the touch screen sensitivity/behaviour.
I've adjusted my swiping habits relatively quickly and now I get the bounce back effect only once in a while.
I do hope that Sony comes with a firmware fix to compensate for the over-sensitivity though.
degraaff said:
Do you mean the effect where things sometimes bounce back while scrolling?
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Click to collapse
hi, is it normal? happen to my unit also.. quite annoying i can tell.. different with my TX..
Go into developer options and enable "Show touches", perhaps touch the screen a few times then turn off show touches.
Sorts it out for me! I was having a nightmare swiping down to select words in Fleksy.
This workaround will do for me until Sony fix it properly!
LadFromWales85 said:
Go into developer options and enable "Show touches", perhaps touch the screen a few times then turn off show touches.
Sorts it out for me! I was having a nightmare swiping down to select words in Fleksy.
This workaround will do for me until Sony fix it properly!
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Click to collapse
I really wish there was a way to turn down the sensitivity. During typing, I frequently have screen presses register as very short swipes, which is incredibly irritating, as I then have to backspace and delete two words.
Not really helping you, but this shows how sensitive the z3c display is:
Link in case the embed doesn't work
https://www.youtube.com/watch?v=QBE0I2zSfcs
charliebigpot said:
Not really helping you, but this shows how sensitive the z3c display is:
Link in case the embed doesn't work
https://www.youtube.com/watch?v=QBE0I2zSfcs
Click to expand...
Click to collapse
Touch screens usually respond to metal. The screen of my Z2 tablet does.
My screen is so sensitive I can operate it using my leg... through the pocket. I saw in Z1 and Z2 threads that there is a config file that can be adjusted, however I'd have to root in order to do that, and I don't want to risk losing my warranty (esp. not when reading about glass breaking by itself).
It's not a massive problem -- all it takes is switching off "double tap to wake" and camera launch button. But those are features that are useful. On the other hand, having my phone suddenly switch Torch on, call a random person in my phonebook or reorder icons on the launcher desktop isn't all that exciting either -- not a fan of surprises.
Has anyone else found the Z3 Compact screen too sensitive? (Glove mode is off, obviously.)
raytheblacksmith said:
My screen is so sensitive I can operate it using my leg... through the pocket. I saw in Z1 and Z2 threads that there is a config file that can be adjusted, however I'd have to root in order to do that, and I don't want to risk losing my warranty (esp. not when reading about glass breaking by itself).
It's not a massive problem -- all it takes is switching off "double tap to wake" and camera launch button. But those are features that are useful. On the other hand, having my phone suddenly switch Torch on, call a random person in my phonebook or reorder icons on the launcher desktop isn't all that exciting either -- not a fan of surprises.
Has anyone else found the Z3 Compact screen too sensitive? (Glove mode is off, obviously.)
Click to expand...
Click to collapse
On my previous phone (xperia acro s) it often happened that my leg messed with the phone when the screen went on for the alarm going off in my pocket. It was really annoying. I was always afraid that some important settings changed without knowing it.
My screen is so sensitive that I the last couple of weeks only have managed to send a few sms without having to delete several words that are written wrong...!
The speeddialer is also terrible and often leads to wrong contacts...
This phone is by far the worst phone I have ever had regarding these issues!
Is this a sign of a faulty phone or can you relate to these problems as well?
Is there a solution???
My speed dial wasn't working out of the box. Had to make a factory reset, that fixed it. Sensitivity isn't interfering with my writing though. My previous phone was a bit bigger so I had to get used to writing on a smaller keyboard. But why would touchscreen sensitivity be an issue when writing anyway? Are you using a swipe keyboard?
No I'm just using it out of the box settings...? I can see swipe is enabeled but I text normal... I have had to disable autocorrecting words when I write... It is really strange... I have had many different smartphones over the last 15 years and this is by far the most responsive ever tending to be useless because of the many mistakes I make during calls and sms...
I never had any issues what so ever with my M7...?
I have just disabled "motioninput" (roughly translated from danish...) under Xperia-texting and this seems to have helped alot!!!
I'm on the same boat - it's too sensitive compared to my m8. Hoping for update to fix it
You really should try to do what I did and disable motioninput! It really helps ??
I'm on the same boat - it's too sensitive compared to my nexus 4. Hoping for update to fix it
I go into running apps and force stop com.sonymobile.touchscreen.touchfilter.tfpss and it seems to be a little better, still sensitive but at least no bouceback. I should try pm blocking it.
<blank> said:
I go into running apps and force stop com.sonymobile.touchscreen.touchfilter.tfpss and it seems to be a little better, still sensitive but at least no bouceback. I should try pm blocking it.
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I've tried this as well, but unfortunately no change, I still get bounce-backs when I don't use particularly light and short swipes.
Hey all
After reading this forum for ages I took the plunge on a Z1, and am not disappointed!
I had one question, if anyone is able to help.
The hardware buttons light up with a nice white LED.
However, the one on the left (select open apps) is much, much brighter than the one on the right (back).
In fact, it's almost as if the right hand one doesn't work at all.
Is this the same as everyone else's phone, or does mine have a defect?
Many thanks to anyone that can compare theirs.
Uri
P.S: I have the grey one with the black front, which may make this more noticeable.
Uri
someoneelse999 said:
Hey all
After reading this forum for ages I took the plunge on a Z1, and am not disappointed!
I had one question, if anyone is able to help.
The hardware buttons light up with a nice white LED.
However, the one on the left (select open apps) is much, much brighter than the one on the right (back).
In fact, it's almost as if the right hand one doesn't work at all.
Is this the same as everyone else's phone, or does mine have a defect?
Many thanks to anyone that can compare theirs.
Uri
Click to expand...
Click to collapse
Is a hardware issue, I think.
My 2 buttons has the same light intensity and is a good intensity.
In my previous prone, a OnePlus One, I have suffered this issue: the back button had a lower light intensity compared to the other buttons.
bartito said:
Is a hardware issue, I think.
My 2 buttons has the same light intensity and is a good intensity.
In my previous prone, a OnePlus One, I have suffered this issue: the back button had a lower light intensity compared to the other buttons.
Click to expand...
Click to collapse
Thanks very much for the quick reply
To be honest, everything else about the phone is perfect (screen, fingerprint scanner, buttons don't wobble, etc), so for the first time in my life I might just live with "almost-perfect".
I had too many issues with iPhones and am worried if I swap it out, then the replacement will have some other defect like screen bleed, etc, etc.
Uri
someoneelse999 said:
Thanks very much for the quick reply
To be honest, everything else about the phone is perfect (screen, fingerprint scanner, buttons don't wobble, etc), so for the first time in my life I might just live with "almost-perfect".
I had too many issues with iPhones and am worried if I swap it out, then the replacement will have some other defect like screen bleed, etc, etc.
Uri
Click to expand...
Click to collapse
If you can live with this issue: Don't return it!
I also haven't returned my OPO. Is a small detect I think
Easy to fix
I had this issue too, but it is easy to fix. When you open your phone backcover, you only have to remove the speaker and reposition the led. The led is loose in a cable and so you can reposition it until the buttons have the same intensity and fix it with some glue.
On my phone the intensity is now exactly the same and i only needed half an hour for it.
When you remove the backcover warm it up a bit and use a sucker to avoid scratches in the frame.
Well I can confirm that I have the same issue on my white Zuk! But it's not very noticeable so i'm keeping it like it is!
microdoof said:
I had this issue too, but it is easy to fix. When you open your phone backcover, you only have to remove the speaker and reposition the led. The led is loose in a cable and so you can reposition it until the buttons have the same intensity and fix it with some glue.
On my phone the intensity is now exactly the same and i only needed half an hour for it.
When you remove the backcover warm it up a bit and use a sucker to avoid scratches in the frame.
Click to expand...
Click to collapse
Don't seems too easy to remove the Zuk Z1 backcover if you don't are McGiver
bartito said:
Don't seems too easy to remove the Zuk Z1 backcover if you don't are McGiver
Click to expand...
Click to collapse
Wasn't very hard to remove, i didn't brake any clips. Use a sucker and as soon as you see a little gap, use a plastic pick or your fingernails to gently pull up the backcover.
After i opened it i removed the tape from the phone and the backcover. After the work is done you can simply close the Backcover without tape or something. I didn't use tape and had no gaps afterwards.
microdoof said:
Wasn't very hard to remove, i didn't brake any clips. Use a sucker and as soon as you see a little gap, use a plastic pick or your fingernails to gently pull up the backcover.
After i opened it i removed the tape from the phone and the backcover. After the work is done you can simply close the Backcover without tape or something. I didn't use tape and had no gaps afterwards.
Click to expand...
Click to collapse
I just tried that; broke some pins immediately, they seem to be of very soft plastic... So i would recommend others not to do it
othe01 said:
I just tried that; broke some pins immediately, they seem to be of very soft plastic... So i would recommend others not to do it
Click to expand...
Click to collapse
I supposed...
microdoof said:
Wasn't very hard to remove, i didn't brake any clips. Use a sucker and as soon as you see a little gap, use a plastic pick or your fingernails to gently pull up the backcover.
After i opened it i removed the tape from the phone and the backcover. After the work is done you can simply close the Backcover without tape or something. I didn't use tape and had no gaps afterwards.
Click to expand...
Click to collapse
Hi guys, even I have noticed the same, the back button light is dimmer than task button. Can somebody suggest if I should get it replaced?
aniketsabarad said:
Hi guys, even I have noticed the same, the back button light is dimmer than task button. Can somebody suggest if I should get it replaced?
Click to expand...
Click to collapse
Same for me. back button light intensity is very low compared to menu button. Its not a big issue. My friend also having same issue. you may get same problem in that replacement unit also. So,better keep as it is.
@arunpkrt and @aniketsabarad If you don't mind there is also an option inside the Zuk Z1 lights configuration to switch off this little ugly menu LED and back LED. The function itself stays active and the touch area is large enough to hit the sensitive zone blinded easily .
arunpkrt said:
Same for me. back button light intensity is very low compared to menu button. Its not a big issue. My friend also having same issue. you may get same problem in that replacement unit also. So,better keep as it is.
Click to expand...
Click to collapse
You guys are right. I faced this problem initially. The phone was perfect, I set it up nicely and was using it. But after a day or two this back button led issue started frustrating me. I applied for a replacement and was surprised to see that even the replacement unit had same issue. So really no point getting it replaced. If it really bothers, you can take the risk to open up the back case as other members suggested.
I also have the same issue but its not important because im using onscreen keyboard.
Overall is perfect but one thing is missing. We still dont have marshmallow to enjoy before Android N release.
Edit: Happy 500th post to me! God Bless!
I don't have the issue, but if ever I had it, it won't matter as I disabled the hardware buttons once I started using mine. 5.5" is too much of a screen and the 3 on screen buttons don't take up that much space. I am much worried about pressing the hard home button because I read from some users that it failed after 2 or three months of using the phone. I only use it for finger print. No need to press it. Double tap to wake, double tap to sleep. No hard buttons to wear.
bluestricker_21 said:
I also have the same issue but its not important because im using onscreen keyboard.
Overall is perfect but one thing is missing. We still dont have marshmallow to enjoy before Android N release.
Edit: Happy 500th post to me! God Bless!
Click to expand...
Click to collapse
Mine has the same problem, if I where you I would just keep it that way and don't go to all the trouble to send it back.
You can also Disable the lights thats what I did