Wife's Note 3 shows "custom" at bottom? - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I never noticed this but couple days ago, my wife's note 3 started to lock up constantly throughout the day. I told her these things happen sometimes and to just take the battery out, and put it back in and let it restart. When she did this, I realized under the SAMSUNG on bootup, there was an unlocked padlock with the wording CUSTOM under it. I was shocked and confused how this can be...
I asked her about it, and she said it's been like that since we got the phones. She remembers at the AT&T store that the seal was broken off by the salesman, so there is no way it was a returned phone.
What gives? ATT is going to give her a refurb phone, but she's very mad because we've had the phone for 2 months and had no idea she had an unlocked phone, and she shouldn't be penalized for getting a 'used' phone.
They told her that it was the nova launcher that is causing the issues, becuase it's an unofficial app. these people....
I told her maybe she got lucky and got a dev phone (too bad dev phone keeps locking up lol)
any ideas on this?

try running the "root checker" app on it. Mine showed it after I first flashed it.
Sent from my SM-N900T using Tapatalk

They are stupid. It's not Nova.
I highly doubt it is a dev phone... But if it is, I would love to see the model number of the device and system info. Would you be willing to post that info?
Sent from my SAMSUNG-SM-N9005A using XDA Premium 4 mobile app

graydiggy said:
They are stupid. It's not Nova.
I highly doubt it is a dev phone... But if it is, I would love to see the model number of the device and system info. Would you be willing to post that info?
Sent from my SAMSUNG-SM-N9005A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
sure, i will try to get it to you guys.

This is hilarious, I installed nova before I root my phone, and there was no custom and pad lock when reboot, the custom and pad lock only showed up after I rooted my phone, the custom and pad lock had remained on the screen even I unroot the phone. I think your wife got a returned phone.

It still had all the seals on it!!!

here are the pictures. she got a replacement phone, and that is messed up too. the screen fails to turn on. everytime you press ON, the phone vibrates, but nothing from screen. She said after she took battery out etc, THAT phone ended up with the custom logo at bottom too. I have no idea what she's doing to these phones!!!!

I thought the custom only happened when you rooted it and placed safestrap or a recovery on them.

Looks normal to me.its not a developer edition.
I am curious as to why it is throwing this Custom status when it isn't.
I assume both are complete stock. no root, etc.
Sent from my SM-N9005 using XDA Premium 4 mobile app

razorseal said:
here are the pictures. she got a replacement phone, and that is messed up too. the screen fails to turn on. everytime you press ON, the phone vibrates, but nothing from screen. She said after she took battery out etc, THAT phone ended up with the custom logo at bottom too. I have no idea what she's doing to these phones!!!!
Click to expand...
Click to collapse
i would use the return to MJ5 stock thread and flash the odin MJ5, then the MI9 fix and then the proper Mj5 files again and see if that clears up the issue. something seems to be lingering in the system that gives it the "custom" status.

coolmingli said:
This is hilarious, I installed nova before I root my phone, and there was no custom and pad lock when reboot, the custom and pad lock only showed up after I rooted my phone, the custom and pad lock had remained on the screen even I unroot the phone. I think your wife got a returned phone.
Click to expand...
Click to collapse
graydiggy said:
Looks normal to me.its not a developer edition.
I am curious as to why it is throwing this Custom status when it isn't.
I assume both are complete stock. no root, etc.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
the2rrell said:
i would use the return to MJ5 stock thread and flash the odin MJ5, then the MI9 fix and then the proper Mj5 files again and see if that clears up the issue. something seems to be lingering in the system that gives it the "custom" status.
Click to expand...
Click to collapse
I might have to do that, but what a hassle. this woman just wants to use her phone! Might do a factory reset for her, see how that works out..
coolmingli said:
This is hilarious, I installed nova before I root my phone, and there was no custom and pad lock when reboot, the custom and pad lock only showed up after I rooted my phone, the custom and pad lock had remained on the screen even I unroot the phone. I think your wife got a returned phone.
Click to expand...
Click to collapse
graydiggy said:
Looks normal to me.its not a developer edition.
I am curious as to why it is throwing this Custom status when it isn't.
I assume both are complete stock. no root, etc.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
100% stock. she wouldn't know a thing about root.

razorseal said:
I might have to do that, but what a hassle. this woman just wants to use her phone! Might do a factory reset for her, see how that works out..
100% stock. she wouldn't know a thing about root.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2559715
here is the link to the Back to MJ5 stock thread, in all honesty once you get the files downloaded it only takes about 20 min to have the phone booting back up to stock MJ5 "WithOut ROOT" i just did this about 2 weeks ago. it DID get rid of the "custom" status and recovered my brick at the same time.
def worth trying!!!

You can root with kingo and use triangle away to remove the custom status.
As far as the other issues, a factory reset might help but a restore will be more likely to get rid of everything causing problems
Sent from my SM-N9005 using XDA Premium 4 mobile app

My first note 3 did that too, a few days before it went into bootloops. Something was wrong with it. Att swapped it as it was within the first 2 weeks.
Swap it out is my suggestion, If you still can. It may start going wrong one day.
Sent from my SAMSUNG-SM-N900A using xda app-developers app

WHat I might do is, go to the ATT store with BOTH phones, and show them how this one keeps locking up (well I can't show that probably as it's random) but I can show the custom thing.
then I can show the refurbished phone that I just received and how the screen fails to turn on.
hopefully the corp store can get the idea, and give me a new phone or something

razorseal said:
WHat I might do is, go to the ATT store with BOTH phones, and show them how this one keeps locking up (well I can't show that probably as it's random) but I can show the custom thing.
then I can show the refurbished phone that I just received and how the screen fails to turn on.
hopefully the corp store can get the idea, and give me a new phone or something
Click to expand...
Click to collapse
OH CRAP NO!!!!
if they SEE the custom status, they will not even deal with you unless you get a really cool rep. They instantly think that you tried to ROOT the phone and that is why you have ANY ISSUE you are talking about. i would not bring that phone into the store looking like that bruh.
the custom status is a symbol for root/modded phones. just do the stock restore, and IF at that point you want to take it back go for it. at least you will not have the custom lock screen going against you.

the2rrell said:
OH CRAP NO!!!!
if they SEE the custom status, they will not even deal with you unless you get a really cool rep. They instantly think that you tried to ROOT the phone and that is why you have ANY ISSUE you are talking about. i would not bring that phone into the store looking like that bruh.
the custom status is a symbol for root/modded phones. just do the stock restore, and IF at that point you want to take it back go for it. at least you will not have the custom lock screen going against you.
Click to expand...
Click to collapse
The point is not how to get rid of the custom logo, the point is why OP's wife brand new Note 3 sealed in the box has the logo, ATT should exchange it with a new phone not an refurbished.

coolmingli said:
The point is not how to get rid of the custom logo, the point is why OP's wife brand new Note 3 sealed in the box has the logo, ATT should exchange it with a new phone not an refurbished.
Click to expand...
Click to collapse
i feel that, but what you are saying is that you want ATT ( big brother so to speak ) to admit that sent him a modded phone? WONT HAPPEN!!!
they will accuse her/him of tinkering and that is what caused the custom logo. even IF it came that way. i dont see them eating that blame as im sure they have quality control and procedures in place that should catch that kind of slip. and if it did slip through....you expect them to say yep your right we screwed up.
things happen, but i dont see them being ok with that....lol

I did be real mad if I bought the phone contract or not only found out it's been tempered.

coolmingli said:
I did be real mad if I bought the phone contract or not only found out it's been tempered.
Click to expand...
Click to collapse
i would too, but being mad will not change there view of a custom phone. best you can do is either fix it yourself ( stock odin packages ).
Orrr go into the store and HOPE you get a rep that doesnt know what the CUSTOM logo means.

Related

Cappy turns itself off

Ok, so this has happened a few times now on various ROMs
I'll put my cappy on the charger for the night turned on with my alarm set. When I wake up (somehow on time luckily lol) it's turned off... I don't get it. What gives?
Regards
Smith
smithisize said:
Ok, so this has happened a few times now on various ROMs
I'll put my cappy on the charger for the night turned on with my alarm set. When I wake up (somehow on time luckily lol) it's turned off... I don't get it. What gives?
Regards
Smith
Click to expand...
Click to collapse
Maybe its time u got urs exchanged saying urs have sleep death issue
Sent from my GT-I9000 using XDA App
diablo009 said:
Maybe its time u got urs exchanged saying urs have sleep death issue
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Maybe. To do that, all I have to do it flash back to stock right? Then return?
Regards
Smith
smithisize said:
Maybe. To do that, all I have to do it flash back to stock right? Then return?
Regards
Smith
Click to expand...
Click to collapse
Yes please. Format the internal SD (optional, but I would prefer this), flash it to stock so all traces of messing with it are cleaned up.
diablo009 said:
Yes please. Format the internal SD (optional, but I would prefer this), flash it to stock so all traces of messing with it are cleaned up.
Click to expand...
Click to collapse
I also security unlocked it. Do I need to take care of that or do they even check that?
Also, I have a zagg screen cover on it which I adore and I've only had this phone for a couple months now at the most, I would hate to get rid of it
Will they replace that?
Regards
Smith
smithisize said:
I also security unlocked it. Do I need to take care of that or do they even check that?
Also, I have a zagg screen cover on it which I adore and I've only had this phone for a couple months now at the most, I would hate to get rid of it
Will they replace that?
Regards
Smith
Click to expand...
Click to collapse
By "security unlock" if u mean network unlock, once u flash back to stock it should get reset again.
I unlocked mine on stock, n then when I loaded stock back when changing roms, i found it got locked again. So shouldn't be an issue.
And well, nothing can be done abt the screen protector.
Believe, I've the 4th captivate after 3 replacements for sleep death issue.
diablo009 said:
By "security unlock" if u mean network unlock, once u flash back to stock it should get reset again.
I unlocked mine on stock, n then when I loaded stock back when changing roms, i found it got locked again. So shouldn't be an issue.
And well, nothing can be done abt the screen protector.
Believe, I've the 4th captivate after 3 replacements for sleep death issue.
Click to expand...
Click to collapse
Well, at that rate, a screen protector isn't even really important lol. We'll see if the problem persists :/
Thanks for all your advice, you're great!
Regards
Smith
smithisize said:
Well, at that rate, a screen protector isn't even really important lol. We'll see if the problem persists :/
Thanks for all your advice, you're great!
Regards
Smith
Click to expand...
Click to collapse
Thanks Smith. When u get ur replacement I would recommend u wait for 3-4 days, confirm it does not have sleep death or charge death issues, and then apply screen protector.
Like the dood said - Flash back to stock.. but I would test to see if it keeps happening. If you have a Build 1008 phone - it seems to be more prevalent on that build then others.
Mine happens when the phone is fully charged especially. I would test that to see if you can get it to repeat or AT&T will just give you a replacement battery instead of a refurbed phone.
Will do, if I even get one this time around. We will see...
Thanks again!
Regards
Smith
I have a 1008 build phone and I'm hoping to exchange mine within the week. I flashed back to stock with Odin 1Click on Tuesday and I noticed it isn't entirely the same as when I bought the phone. There are some default apps missing, QuickOffice for one. Anyone have ideas?
avgjoegeek said:
Like the dood said - Flash back to stock.. but I would test to see if it keeps happening. If you have a Build 1008 phone - it seems to be more prevalent on that build then others.
Mine happens when the phone is fully charged especially. I would test that to see if you can get it to repeat or AT&T will just give you a replacement battery instead of a refurbed phone.
Click to expand...
Click to collapse
Hmm. How would I get it to repeat lol, charge it all the way and wait? And do you think they would really sit there and wait for the battery to charge to 100 to test or just swap?
Regards
Smith
You can download Quick Office from ATT Market. It's not needed for returning it back to AT&T. All of the base bloatware is returned to the phone after you Odin it.
avgjoegeek said:
You can download Quick Office from ATT Market. It's not needed for returning it back to AT&T. All of the base bloatware is returned to the phone after you Odin it.
Click to expand...
Click to collapse
+1
Don't think too much. Format the internal SD, and revert to stock and return in. One click odin to stock gets it close to how AT&T gave u the phone. A couple optional apps missing shouldn't matter.
avgjoegeek said:
You can download Quick Office from ATT Market. It's not needed for returning it back to AT&T. All of the base bloatware is returned to the phone after you Odin it.
Click to expand...
Click to collapse
diablo009 said:
Don't think too much. Format the internal SD, and revert to stock and return in. One click odin to stock gets it close to how AT&T gave u the phone. A couple optional apps missing shouldn't matter.
Click to expand...
Click to collapse
Great, thanks. That is all I needed to hear. Hopefully returning it today. Then as long as I can use the three-button mode to get into download and recovery, I think I'm going to try flashing my first ROM bundle.
So I exchanged my phone tonight. They gave me a 1007 build, however my IMEI ends in 0652. The guy at AT&T told me that Samsung had replaced the bad component causing the shutdown problem and was re-issuing old phones. They apparently don't change the IMEI. I'll see what happens. If it starts shutting down again, I'm back in the store for a new one.
trekie86 said:
So I exchanged my phone tonight. They gave me a 1007 build, however my IMEI ends in 0652. The guy at AT&T told me that Samsung had replaced the bad component causing the shutdown problem and was re-issuing old phones. They apparently don't change the IMEI. I'll see what happens. If it starts shutting down again, I'm back in the store for a new one.
Click to expand...
Click to collapse
Yes. AT&T person is right. After multiple exchanges, my 4th n current phone is a 10.07 build, been using for over 2 months now n its been good.

Erratic touchy glitchy touchscreen

I pre ordered the phone from at&t. I rooted the phone the first day root came out for us and I've been enjoying it since I got it. Always in a case with a screen protector and never abused or dropped. Yesterday my touchscreen started going crazy on me. Random ghost clicks and scrolling. Trying to type is a nightmare with the ghost touches. Maybe the case is messing with it some how? Took it off. Nope same thing. Maybe its the screen protector. Took it off. Nope same problem. Hmm, maybe its all the apps and home launcher. Did a factory reset of the Note 3.. SAME PROBLEM. Arrgg. The only thing I havent done that I can think of is remove root.
Any ideas? Since I'm past my two weeks with at&t what are my options here as far as returning it or getting it fixed? I've rooted it but I can just flash to stock with odin. I checked and I have NOT tripped the knox counter. If I flash back to stock though do I stand the chance of tripping knox and will it remove the custom lock that shows up at boot? Thanks for your help guys, this glitchy screen is killing me!
Namuh said:
I pre ordered the phone from at&t. I rooted the phone the first day root came out for us and I've been enjoying it since I got it. Always in a case with a screen protector and never abused or dropped. Yesterday my touchscreen started going crazy on me. Random ghost clicks and scrolling. Trying to type is a nightmare with the ghost touches. Maybe the case is messing with it some how? Took it off. Nope same thing. Maybe its the screen protector. Took it off. Nope same problem. Hmm, maybe its all the apps and home launcher. Did a factory reset of the Note 3.. SAME PROBLEM. Arrgg. The only thing I havent done that I can think of is remove root.
Any ideas? Since I'm past my two weeks with at&t what are my options here as far as returning it or getting it fixed? I've rooted it but I can just flash to stock with odin. I checked and I have NOT tripped the knox counter. If I flash back to stock though do I stand the chance of tripping knox and will it remove the custom lock that shows up at boot? Thanks for your help guys, this glitchy screen is killing me!
Click to expand...
Click to collapse
If you reflash using N900AUCUBMI9_OneClickBin.exe from DG's package, it will restore your phone back to stock without tripping knox. At least for me it didn't. It will also remove the custom lock. My problem was screen flickering/lines. I think it was caused by wanam/xposed. I might have triggered a setting. I restored then rerooted and so far so good.
ukic said:
If you reflash using N900AUCUBMI9_OneClickBin.exe from DG's package, it will restore your phone back to stock without tripping knox. At least for me it didn't. It will also remove the custom lock. My problem was screen flickering/lines. I think it was caused by wanam/xposed. I might have triggered a setting. I restored then rerooted and so far so good.
Click to expand...
Click to collapse
Awesome thanks ukic. So I just follow the first 3 steps of the root process to flash back to stock from DG's root instructions, gotcha. Well I hope it fixes my touchscreen issues. Anyone know if at&t will replace my Note 3 due to these touchscreen issues even though I'm past my 14 days?
They should if they can replicate your problem.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Namuh said:
Awesome thanks ukic. So I just follow the first 3 steps of the root process to flash back to stock from DG's root instructions, gotcha. Well I hope it fixes my touchscreen issues. Anyone know if at&t will replace my Note 3 due to these touchscreen issues even though I'm past my 14 days?
Click to expand...
Click to collapse
They will try and fix it. They will send it out to have it fixed so I hope you still have your old phone.
ukic said:
They will try and fix it. They will send it out to have it fixed so I hope you still have your old phone.
Click to expand...
Click to collapse
Oh I see, well it might take me a little bit to reproduce it in front of them because its so erratic and happens randomly. Yes I still have my note 2 to hold me over. So at&t just sends it out to Samsung for repairs? Will Samsung be able to tell that I was rooted?
Namuh said:
Oh I see, well it might take me a little bit to reproduce it in front of them because its so erratic and happens randomly. Yes I still have my note 2 to hold me over. So at&t just sends it out to Samsung for repairs? Will Samsung be able to tell that I was rooted?
Click to expand...
Click to collapse
If you flash stock and used DG's rooted method, it won't trigger knox so no, they won't know it was rooted.
ukic said:
If you flash stock and used DG's rooted method, it won't trigger knox so no, they won't know it was rooted.
Click to expand...
Click to collapse
So just a follow up in case anyone else comes across this thread in the future. ukic, you're right. I flashed back to stock using the unroot method in DG's Root De La Vega thread, http://forum.xda-developers.com/note-3-att/orig-development (Just follow the first 3 steps of the root process and stop, that will flash you back to stock) and it didn't trigger knox and the lock that says custom went away on the boot screen. Unfortunately, the touchscreen is still having major issues after flashing back to stock and removing root... Also, I spoke with at&t and they are sending me out a new Note 3 since it's still under warranty. When I get my new Note 3, all I have to do is send my erratic touchscreen Note 3 back to them. I hope the new one doesn't have any issues! :fingers-crossed: Hope this information will help anyone with any of the same questions in the future.
Your warranty is good for a year. So if you get a crap one again just let them know and they will send you another.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Look at my post history. You will see I had the exact same problem. Thank God I swaps my phone out. I factory reset it like literally 20 times before I gave up. It isn't the root. It's the phone dude
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

[Q] xPosed caused signal loss??

After installing xposed on my S5, I kept losing service. Sometimes wouldn't even realize for a while (had my daughter call me on my work phone asking what's up with my phone)
Just wondering if anyone else had this problem or if it was caused by a specific module I used?? I had most of the Galaxy ones installed as well as the Framework (only mod that worked was to add custom text to my notification bar)
No signal issues here. I'm using wanam, app settings, gravity box (to swap recents/menu), greenify, isis root bypass and g touchwiz.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Same issue here on xperia Z1, android 4.4.4. Installed Xposed, activate framework and reboot -> signal loss. Restoring ROM, ejecting and then inserting SIM card did not help
It's not xposed... I went back to stock unrooted and the problem still existed. Called AT&T and they had me go to get a new SIM card... it's doing it still today GRRRRR I've gotta get rid of my custom boot image (flashing android) and Dr. Who sound byte on boot then I'm calling them back and getting a warranty replacement. I'm honestly severely dissatisfied with this phone. When it's time for an upgrade I will NOT be purchasing another Samsung device.
rachelm920 said:
It's not xposed... I went back to stock unrooted and the problem still existed. Called AT&T and they had me go to get a new SIM card... it's doing it still today GRRRRR I've gotta get rid of my custom boot image (flashing android) and Dr. Who sound byte on boot then I'm calling them back and getting a warranty replacement. I'm honestly severely dissatisfied with this phone. When it's time for an upgrade I will NOT be purchasing another Samsung device.
Click to expand...
Click to collapse
I would just flash back to stock & see if it comes back. If that doesn't work, the radio may have just coincidentally gone bad in the middle of modding. I see a lot of S5's & no problems with signal so I wouldn't give up on Samsung yet if this is your only issue.
BTW if you go into your settings, about device, status screen, does your imei still show up?
zoso28 said:
I would just flash back to stock & see if it comes back. If that doesn't work, the radio may have just coincidentally gone bad in the middle of modding. I see a lot of S5's & no problems with signal so I wouldn't give up on Samsung yet if this is your only issue.
BTW if you go into your settings, about device, status screen, does your imei still show up?
Click to expand...
Click to collapse
That's not the only issue...I'm upset about the bootloader being locked and the charging port flap no longer stays shut.
My IMEI is still there it only works on WiFi now AT&T is sending me a warranty replacement in 4 business days I'm about to use my BF's old S4 in the meantime
rachelm920 said:
That's not the only issue...I'm upset about the bootloader being locked and the charging port flap no longer stays shut.
My IMEI is still there it only works on WiFi now AT&T is sending me a warranty replacement in 4 business days I'm about to use my BF's old S4 in the meantime
Click to expand...
Click to collapse
I feel you on the bootloader issue.. everyone here does lol. I haven't seen the flap problem but you're definitely not having the best luck with the S5. Hopefully it's a fluke but make sure you're completely stock when you send the old one back b/c if they find any evidence that you voided the warranty (flashing, rooting, etc) they don't notify you, they just bill your account $400 and keep the phone.
rachelm920 said:
That's not the only issue...I'm upset about the bootloader being locked and the charging port flap no longer stays shut.
My IMEI is still there it only works on WiFi now AT&T is sending me a warranty replacement in 4 business days I'm about to use my BF's old S4 in the meantime
Click to expand...
Click to collapse
Mad about the bootloader? check this out.
https://www.change.org/petitions/att-give-us-the-freedom-to-modify-and-build-unlock-our-bootloaders
Need signatures please.
Sent from my SAMSUNG-SM-G870A using XDA Premium 4 mobile app
zoso28 said:
I feel you on the bootloader issue.. everyone here does lol. I haven't seen the flap problem but you're definitely not having the best luck with the S5. Hopefully it's a fluke but make sure you're completely stock when you send the old one back b/c if they find any evidence that you voided the warranty (flashing, rooting, etc) they don't notify you, they just bill your account $400 and keep the phone.
Click to expand...
Click to collapse
Oh yeah I odin'd it yesterday, it's back to stock completely. Didn't even install an app on it since it has no signal LOL. I'm using my BF's old S4 and running 4.4.4 AOSP ROM right now... I don't know if I'll want to go back to my S5 when it comes in... Oh how I missed AOSP
GDofWR420 said:
Mad about the bootloader? check this out.
https://www.change.org/petitions/att-give-us-the-freedom-to-modify-and-build-unlock-our-bootloaders
Need signatures please.
Sent from my SAMSUNG-SM-G870A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I signed... would share to my FB but none of my friends would know what I'm talking about LOL
rachelm920 said:
That's not the only issue...I'm upset about the bootloader being locked and the charging port flap no longer stays shut.
My IMEI is still there it only works on WiFi now AT&T is sending me a warranty replacement in 4 business days I'm about to use my BF's old S4 in the meantime
Click to expand...
Click to collapse
Did you try one of the USSD codes for a Hard reset on your old S5 (*2767*3855#)? Sometimes they fix a little bit more than a normal factory reset.
rachelm920 said:
I signed... would share to my FB but none of my friends would know what I'm talking about LOL
Click to expand...
Click to collapse
I thank you. Yea I'm finding it hard to get signitures as I don't have a Facebook or Twitter account, just don't want my info allover the net. So if you would help spread the word amongst the developing community that would help, this applies to anyone who cares about what we do here. Again I thank you for your support.
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.

DEFECTIVE?!? Please help! I need your advise.

I bought a brand new Note 4 from my local T-Mobile store. I rooted it, and only added Wanam Xposed.
I used Wanam to hide my root status so that I could use T-Mobiles softcard payment app.
I wanted to sleep for an hour, and I shut off my phone. When I woke up, I turned on my phone, and it got stuck on the white T-Mobile screen.
I could not get by it. I pulled the battery, etc, and it only would boot to the white t-mobile screen,
I was able to restore the phone to original with Samsungs online restoration program.
Here is my concern. Do I have a defective phone? I think I can still return it. (They may charge me $50.00)
The phone works now, but im just worried that I might have a bad one? Could it be defective? or did I cause the freeze by installing Wanam? or something else I did?
I would appreciate your comments and advise since there are many people on xda with much more experience and technical knowledge about this than I have.
Thanks in advance!
Mr Global said:
I bought a brand new Note 4 from my local T-Mobile store. I rooted it, and only added Wanam Xposed.
I used Wanam to hide my root status so that I could use T-Mobiles softcard payment app.
I wanted to sleep for an hour, and I shut off my phone. When I woke up, I turned on my phone, and it got stuck on the white T-Mobile screen.
I could not get by it. I pulled the battery, etc, and it only would boot to the white t-mobile screen,
I was able to restore the phone to original with Samsungs online restoration program.
Here is my concern. Do I have a defective phone? I think I can still return it. (They may charge me $50.00)
The phone works now, but im just worried that I might have a bad one? Could it be defective? or did I cause the freeze by installing Wanam? or something else I did?
I would appreciate your comments and advise since there are many people on xda with much more experience and technical knowledge about this than I have.
Thanks in advance!
Click to expand...
Click to collapse
No need to return the phone, as you were able to restore it. The freeze was likely caused by something you installed that didn't play nicely with another app/program. Fresh install and make sure to pay close attention to what you're putting on your phone, and what settings w/i Wanam may or may not bork something else. Enjoy!
Mr Global said:
I bought a brand new Note 4 from my local T-Mobile store. I rooted it, and only added Wanam Xposed.
I used Wanam to hide my root status so that I could use T-Mobiles softcard payment app.
I wanted to sleep for an hour, and I shut off my phone. When I woke up, I turned on my phone, and it got stuck on the white T-Mobile screen.
I could not get by it. I pulled the battery, etc, and it only would boot to the white t-mobile screen,
I was able to restore the phone to original with Samsungs online restoration program.
Here is my concern. Do I have a defective phone? I think I can still return it. (They may charge me $50.00)
The phone works now, but im just worried that I might have a bad one? Could it be defective? or did I cause the freeze by installing Wanam? or something else I did?
I would appreciate your comments and advise since there are many people on xda with much more experience and technical knowledge about this than I have.
Thanks in advance!
Click to expand...
Click to collapse
You have a defective xposed. No need to return it.
BAD ASS NOTE 4 & GEAR S
BACARDILIMON said:
You have a defective xposed. No need to return it.
BAD ASS NOTE 4 & GEAR S
Click to expand...
Click to collapse
Milagro you aren't telling people to just go return it
nano303 said:
Milagro you aren't telling people to just go return it
Click to expand...
Click to collapse
I only say that when people to stupid to take the advise given to them. Arguing that it can't possibly be the dirty flash they just did. They post to cry not for advice. So I give them what they wanna hear lol.
BAD ASS NOTE 4 & GEAR S
BACARDILIMON said:
I only say that when people to stupid to take the advise given to them. Arguing that it can't possibly be the dirty flash they just did. They post to cry not for advice. So I give them what they wanna hear lol.
BAD ASS NOTE 4 & GEAR S
Click to expand...
Click to collapse
People can be stupid man I agree lol. Do you think it's worth rooting my phone now? Was waiting for lollipop but my new laptop came in and I'm ready to root! Been waiting for 5.0 for a while
nano303 said:
People can be stupid man I agree lol. Do you think it's worth rooting my phone now? Was waiting for lollipop but my new laptop came in and I'm ready to root! Been waiting for 5.0 for a while
Click to expand...
Click to collapse
See this I would say depends. I have had the best battery life ever with stock. I rooted to remove bloat but it broke a lot. They tied everything together. So went back to stock and haven't moved. Gonna stay till official deodex 5.0 drops lol.
BAD ASS NOTE 4 & GEAR S
BACARDILIMON said:
See this I would say depends. I have had the best battery life ever with stock. I rooted to remove bloat but it broke a lot. They tied everything together. So went back to stock and haven't moved. Gonna stay till official deodex 5.0 drops lol.
BAD ASS NOTE 4 & GEAR S
Click to expand...
Click to collapse
Lol Wanam is now updated to work with 5.0. so really, what's a couple more weeks to wait. Don't want to go thru the hassle of downloading the whole update and Odin back to stock. Rather just let it drop via OTA. Honestly my first phone since the Evo I have not rooted yet. It's crazy because once I do. I know it'll be like having a new phone. Can't wait bud!

Frustrated with Note 4

So, I've been using this wonderful device for a while now, since early October. I've finally got it set up the way I like it and all. Now, I'm just flashing ROMs to see which I prefer. Just a few hours ago, I decided to revert to the T-Mobile ANK3 (or AN-whatever) stock ROM because on Lollipop 5.0.1+ the battery dies much quicker than I'd like it to. Yet, that ROM would constantly either:
A) Die whenever it wanted to
B) Freeze and just not respond
C) Require a battery pull
D) Send me to D/L mode with "mmc_read fail".
So I decided to revert back to stock 5.0.1 because I was tired of all the bugs I was encountering with 4.4.4.
Now, every hour or so, the phone dies and gets stuck on the splash screen (with the obvious SEAndroid not enforcing + Set Warranty Bit). Or if it isn't that, the phone just outright freezes when I'm using a light application (i.e. Kik Messenger).
I'm starting to think that my eMMC is dying, because the phone was not acting like this when I first got it in early October. Every once in a while D/L mode keeps repeating my fears. I cannot send it in to Samsung because I already voided my warranty, and I am a prepaid subscriber on T-Mobile. (So, no, T-Mobile will not help me, likely.)
Any ideas on what's happening, or what I should do?
First thing I would do Is flash a different kernel
Odin back to stock and reroot the device. Sounds like something got messed up.
Sent from my SM-N910T using XDA Free mobile app
ShrekOpher said:
Odin back to stock and reroot the device. Sounds like something got messed up.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Did that, ended up having the same problems. I said screw it, and am now using CM12.1...
Although I really don't like it (because TW is now a good thing as opposed as to how bad it was on the S3), I'll settle with it. It's not so bad.
---
LMAO OOOOO I LIED TO MYSELF
even CM is force rebooting itself wwwwhat
Why can't u take it in for warranty? Out of warranty they just replaced my note 4 under warranty and it was rooted
sqmala4321 said:
Why can't u take it in for warranty? Out of warranty they just replaced my note 4 under warranty and it was rooted
Click to expand...
Click to collapse
I bought the phone second hand, and it is out of warranty. I can't fork over money right now, as seeing how replacing the eMMC chip is probably expensive. I'll probably find some hackjob way of finding a replacement, or just live with it. I also don't think reflashing the bootloader will help.
Each time I power on the phone, it seems that it keeps getting worse each time. I get the "ddi: mmc_read fail" message more often, and off a cold boot, the phone will not actually boot and I have to battery pull like 2 times before it actually boots. Gee, looks like I'm screwed.
Good news...since they know that the eMMC chip is bugging out, they'll do a free repair. Success! Now, time to go into the repair shop and hope they accept my reference ticket, since I'll be a walk in.
I can't call right now, seeing as my phone has difficulty doing ANYTHING now...
eduardog131 said:
I bought the phone second hand, and it is out of warranty. I can't fork over money right now, as seeing how replacing the eMMC chip is probably expensive. I'll probably find some hackjob way of finding a replacement, or just live with it. I also don't think reflashing the bootloader will help.
Each time I power on the phone, it seems that it keeps getting worse each time. I get the "ddi: mmc_read fail" message more often, and off a cold boot, the phone will not actually boot and I have to battery pull like 2 times before it actually boots. Gee, looks like I'm screwed.
Click to expand...
Click to collapse
actually i am having the same exact problem....i had the tmobile note 4, and its doing the same thing about 1 month ago...reboots, black screens; and all that you have mentioned. so i started to look into rooting/flashing tekxodus hd onto my phone...still the same problem...phones restarts to boot loop time to time...bad screens....i'm still trying to find outwhat the hack is going on...and the phone's warranty expireds about 1 month ago right before the phone start to act up....let me know if you find a solution to that..lol...thanks:good:
---------- Post added at 11:25 PM ---------- Previous post was at 11:17 PM ----------
ShrekOpher said:
Odin back to stock and reroot the device. Sounds like something got messed up.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
yes, i did that too...odin back to stock, still same problem...my phone was on stock when these problems started. i hoping different roms would solve the problem...so i started rooting and intalled tedxodus and the same problems...hopefully someone could help please.

Categories

Resources