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I have an ATT Moto X. I rooted with Jcase's latest method, and everything is great... except Google Now. Every time I try to open it I get "network error. check your network connections and try again" and no cards or anything. Curiously there also seems to be no way to "turn on" Google Now... Is nobody else having this issue on the Moto X? Any ways around it? I know others (Nexus 4, 5) have been having almost identical issues, but I'm not finding any solutions that work for me (I've spent about 12 hours trying now). Any help would be very much appreciated.
It's fine here on AT&T
Sent from my XT1058 using xda app-developers app
I've had this problem with other devices.... I don't recall it with the moto x.
My old samsung did it several times and force stop/clear cache usually solved the problem.
My nexus 7 had this problem after I flashed an update and later accepted it as an OTA. On that one i think i uninstalled updates and re-installed, but it was a while ago an only happened once.
Google Now (FIXED)
Hi everyone,
I had this problem too and there was only one way I could fix it.
Install Google Search v2.6 and update it later if you want.
Cheers.
I've got an annoying problem with my phone where the Wifi turns off when my phone is idle or asleep. This means my WhatsApp for Web disconnects and also my Moto Connect plays up too.
I've got the same problem at home, work and parents house so can't be an issue with all 3 networks. The keep wifi on during sleep option is set to Always before anyone mentions this to me.
Phone is running Lollipop 5.0 in the UK and is NOT rooted.
I noticed it doesn't happen when the phone is charging though.
Any ideas?
Right I've now tried changing the Sleep setting to Never but get the same problem.
Also tried connecting to the router via WPS but no luck.
Router is a Superhub 2. I've ruled out that it's the Superhub as I have a Samsung Galaxy S4 Mini that is running fine without a single drop out.
Definitely something Moto X related.
I've also tried on both the 2.4GHz and 5GHz bands with same results!
Try looking within the WiFi settings on the phone. Mine has this
. Added photo
Sent from my HTC One using XDA Free mobile app
Mine is identical to yours other than the fact that I don't have the wifi optimization option.
Right I've just cleared the cache as instructed by Motorola support.
Still have the same problem even after clearing cache.
Ok I can confirm that the issue goes away when in safe mode.
This is starting to piss me off as I don't have any way of checking if it's an app affecting my wifi disconnections!!!
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Wutang200 said:
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Click to expand...
Click to collapse
It's a known bug of 5.0, and already fixed for 5.1. Source, at the "Bug fixes section".
Great that you found a workarround.
Cheers!
Manuel.
Hey glad to know it's a well known bug. The work around still doesn't work. It still keeps disconnecting all the time! Driving me mad!! If the 5.1 update doesn't fix it for me, I'll need to try and get a refund and go for something else. Shame as I really like the Moto X but I can't live with an issue as stupid as this!
I'm not sure Motorola are aware of this issue at all. See their comment below from one of their support staff I'm speaking to now:
Santhosh: We have not received any reports regarding Wi-FI issue after the Android Lollipop update but please give me a moment I will provide the solution for this issue.
His solution for the issue was to get me to do a factory reset lol. I already did this when I first got updated to Lollipop!!
Going to try doing another one now to see if it actually makes any difference. Then will install a few apps at a time or something.
I am connected to WiFi just about all of time, and I have never experienced this.
Right I've done a factory reset and started completely afresh with none of my data or apps restored. WiFi has been solid; I've not had a single drop out!
I'm going to install just a couple of apps at a time and keep an eye out if the issue comes back until I find the culprit.
Hi
My phone was perfect (until now) with the WIFI since november 2014 even after I upgraded it to 5.0
But today, it suddenly starts with this problem by itself. so I restored it to factory defaults with no luck, I installed a new firmware, and still has the bug.
So, why it shows up until now by itself without any mod, app or update?
Sorry for my English.
Today I upgraded it to 5.1 and the issue persists
I had to back to stock 4.4.4. and now my wifi has been fixed so far, working good without interruption until now.
I hope this has fix the problem from sourse, and I'll wait a few days to upgrade it again.
EDIT: Has been a month since my downgrade to 4.4.4. and my WIFI still rocks.
Just want to say that I'm having the same issue since the update to 5.1. Wifi is set to be always on during sleep, but I regularly wake up my phone only to find it connected to 4G, and switching to wifi a few seconds after waking up.
I'm on a locked bootloader (unrooted of course). I did a full reset after the update...
I'm sorry to say that I've seen more little glitches since 5.1 than anything I noticed on 5.0.
EDIT: another issue I'm having is the stock mail client not syncing saying that there is no network connection. My exchange account (push) works fine however...
Just to say the issue has started for me too since the update to 5.1.
I've done 2 factory resets but no luck trying to fix this very annoying problem.
Motorola have asked me to send my phone in for repair so I'll try that and see what happens.
I bought the Nexus 6 (blue, 64gb) the day one, in November and since that day I noticed random reboots in a particular situation. When I switch to a WiFi network to another it shuts down and so I have to turn it on. When it turns on I have lost all my WiFi networks configurations, so passwords, dhcp settings, etc.
Random reboots rarely happen also in camera/gallery apps.
I tried to send it back to google and I received a new nexus. The first one was produced in June 2014, the new one in December 2014. The issue is still there. [emoji17] I've also tried to update to 5.1 but no resolution.
I have rooted, installed twrp, decrypted both my nexus 6 with toolkit.
How can I solve the problem? I was very happy with this phone.
Try using it completely stock and see what happens. I'd say chances are that if you set both up the same, it's something you're doing and not the hardware on 2 different phones.
But other people have made the same basic mods on their nexus and their phone has not this kind of issue.
Is it every network? Maybe try a stable custom ROM to see if it happens there too. Could be a problem with specific networks or even apps. Troubleshooting is the key. First try full wipe, no restored Apps.
I could be as simple as an app the developer has not updated since gingerbread or something stupid like that.
Is there a way to find the malicious app?
There definitely *was* a bug causing loss of wifi networks, and I think there may also have been a reboot involved there (not sure if we rebooted it manually, or if it just did it on its own as a response to a wpa_supplicant crash...). It was across the board for Android 5.0 though, not limited to Nexus 6. I saw my wife's Nexus 5 do it once. Never actually had it happen on my 6.
I'm not sure if this bug was fixed or not, since it wasn't something we tried to reproduce, and only happened once. The bug is definitely related to wpa_supplicant, since that is the only program that actually interacts with its configuration file (which is where the wifi configurations are actually stored).
As far as galleries go, you're not giving much to guess by. I certainly haven't seen galleries cause reboots like that. Maybe you are using a bad one?
Try this gallery; https://github.com/lbdroid/Android-Binaries/blob/master/Gallery2.apk
That is the actual AOSP gallery, modified to install as a standalone application. The source code is in another repository on my github.
*note: it will not do you any good at all to swap out your phone, since there is no indication that you are experiencing a hardware issue.
But why other people doesn't experience this problem that is related to WiFi? All people use WiFi and every time. Is there a way to fix the WPA_supplicant issue? Maybe a custom ROM?
My first n6 had also an hw issue, I think, because before it rebooted it gave me some little "buzz" from the top speaker.
mouse100 said:
But why other people doesn't experience this problem that is related to WiFi? All people use WiFi and every time. Is there a way to fix the WPA_supplicant issue? Maybe a custom ROM?
My first n6 had also an hw issue, I think, because before it rebooted it gave me some little "buzz" from the top speaker.
Click to expand...
Click to collapse
all people use WiFi is an incorrect statement. you can say most ppl use wifi, but all would never happen. I hate using WiFi and NEVER use it except when its absolutely necessary. ive probably used WiFi 2 times on my n6 since getting my n6 in November, and there's no WiFi issues here.
mouse100 said:
Is there a way to find the malicious app?
Click to expand...
Click to collapse
Yes, start with stock and install a few apps at a time until you get the problem. Given the fact that you have 2 different phones experiencing the same problem, it is much more likely that it is something software related rather than hardware (though I suppose it could be possible if you're really unlucky ).
mouse100 said:
But why other people doesn't experience this problem that is related to WiFi? All people use WiFi and every time. Is there a way to fix the WPA_supplicant issue? Maybe a custom ROM?
Click to expand...
Click to collapse
You said that it happens when you change from one wifi network to another. Most people don't do that. Most people have one wifi network at a time and don't change it.
There is also a huge difference between wifi network configurations... A/B/N/AC, frequency, bandwidth, multiple-bands, encryptions, etc.
My first n6 had also an hw issue, I think, because before it rebooted it gave me some little "buzz" from the top speaker.
Click to expand...
Click to collapse
Normal.
Has anyone been able to figure out how to go about fixing the internet lag that Marshmallow brought? Any app that uses internet seems to lag for a long time before actually beginning to load, including web pages, play store downloads, etc. I haven't been able to figure out yet how to correct that.
H4X0R46 said:
Has anyone been able to figure out how to go about fixing the internet lag that Marshmallow brought? Any app that uses internet seems to lag for a long time before actually beginning to load, including web pages, play store downloads, etc. I haven't been able to figure out yet how to correct that.
Click to expand...
Click to collapse
no internet lag here at all, on marshmallow. actually, any lag that youre having would most likely be because of your provider, and not because of marshmallow. is your apn correct?
same here. .no internet lag..
I experience the same lag, especially on the two apps he mentions. Strange because I don't see that on any of my PC's, laptops or internet TV's so I don't think it's a provider issue. I have checked my APN's and they are correctly set. It's not horrible with the browser, a five second delay before loading but sometimes the play store has to be stopped and restarted (or turn off wifi) to connect.
tlarm said:
I experience the same lag, especially on the two apps he mentions. Strange because I don't see that on any of my PC's, laptops or internet TV's so I don't think it's a provider issue. I have checked my APN's and they are correctly set. It's not horrible with the browser, a five second delay before loading but sometimes the play store has to be stopped and restarted (or turn off wifi) to connect.
Click to expand...
Click to collapse
Same issue then! And Simms, I believe my apn is correct, it does this for me on WiFi too and same as said here in this quoted post, I don't experience this issue on any of my other devices in the house, just my Nexus! Not sure exactly what it may be. And yea, it's like a 5 second delay, but I remember how fast it used to be on lollipop, and that's a drag! Lol
No issue here either.
H4X0R46 said:
Same issue then! And Simms, I believe my apn is correct, it does this for me on WiFi too and same as said here in this quoted post, I don't experience this issue on any of my other devices in the house, just my Nexus! Not sure exactly what it may be. And yea, it's like a 5 second delay, but I remember how fast it used to be on lollipop, and that's a drag! Lol
Click to expand...
Click to collapse
odd then. maybe its because of your "set up"? if you have twrp recovery, would you make a backup then try a factory reset. see if it happens from the beginning or not. you can restore your back up after.
same issue and im bone stock, If I have some time i will be trying a few different ROMs over the few days until I find "the one" so I will report back my findings. I'm on tmo and have the issue whether im on wifi, lte, H+, or H.
simms22 said:
odd then. maybe its because of your "set up"? if you have twrp recovery, would you make a backup then try a factory reset. see if it happens from the beginning or not. you can restore your back up after.
Click to expand...
Click to collapse
I have tried this and even in 100% stock. Unlocked bootloader still and same lag. Kind of seems like only Marshmallow brought this, possible in the radio file it comes with. I'm stumped about why. I'm running newest cataclysm with multirom and cm 13 on secondary. Using newest elite kernel. Multirom TWRP is my recovery. Also, it is safe to install Lollipop radio and use with Marshamllow? Can you mix radios like that? I may try that next if possible!
I don't know if this is an issue with me or chrome app. I'm on tmobile and sometimes it lags on wifi as well. Haven't tried a different browser.
chrisram88 said:
I don't know if this is an issue with me or chrome app. I'm on tmobile and sometimes it lags on wifi as well. Haven't tried a different browser.
Click to expand...
Click to collapse
Now I wonder if this is only affecting people on T-Mobile, as I am also on T-Mobile. Could it be the WiFi calling feature? I have this on because the service at my house is awful! Could be the culpit!
im on tmo and now that i flashed chroma the issue has not presented again, I will report back after more thorough testing.
twich12 said:
im on tmo and now that i flashed chroma the issue has not presented again, I will report back after more thorough testing.
Click to expand...
Click to collapse
Thanks! Keep us posted!
Sent from my Nexus 6
H4X0R46 said:
Now I wonder if this is only affecting people on T-Mobile, as I am also on T-Mobile. Could it be the WiFi calling feature? I have this on because the service at my house is awful! Could be the culpit!
Click to expand...
Click to collapse
Whenever my WiFi calling is on the internet is really slow.
Sent from my Nexus 6 using Tapatalk
H4X0R46 said:
Thanks! Keep us posted!
Sent from my Nexus 6
Click to expand...
Click to collapse
nnorton44 said:
Whenever my WiFi calling is on the internet is really slow.
Sent from my Nexus 6 using Tapatalk
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Click to collapse
The wifi calling is not on in Chroma and it does not seem to have any of the issues I was experiencing on stock so (by deductive reasoning) I am blaming the wifi calling... but why?
twich12 said:
The wifi calling is not on in Chroma and it does not seem to have any of the issues I was experiencing on stock so (by deductive reasoning) I am blaming the wifi calling... but why?
Click to expand...
Click to collapse
It could very well be the WiFi calling then! Which sucks because I pretty much rely on that at home, service is bad here. I wonder when that will be fixed!
Search Google for marshmallow data stalls. It's a very weird bug, turning your screen on and off is the only thing that helps.
I Flashed a cm13 rom and it is gone for me now. Maybe try that and see if it works for you? You could always nandroid anyways if it didn't fix it.
Sammath said:
Search Google for marshmallow data stalls. It's a very weird bug, turning your screen on and off is the only thing that helps.
I Flashed a cm13 rom and it is gone for me now. Maybe try that and see if it works for you? You could always nandroid anyways if it didn't fix it.
Click to expand...
Click to collapse
I have CM13 installed as a secondary rom using multirom, but haven't used it enough to really test that! I'll look into that! And so it's a known bug then, seems like some have this issue and some don't, which I find weird!
Sent from my Nexus 6
Sammath said:
Search Google for marshmallow data stalls. It's a very weird bug, turning your screen on and off is the only thing that helps.
I Flashed a cm13 rom and it is gone for me now. Maybe try that and see if it works for you? You could always nandroid anyways if it didn't fix it.
Click to expand...
Click to collapse
i just purchased a nexus 6 and installed marsh. i am also on TMOUS and i get slow loads on browsers and social media apps. Instagram and Facebook as well as with both Chrome and Dolphin when accesssing any webpage. ive been toggling with the APN and surprisingly turning the screen off then on shows minimal success. Page loading reminds me of when i had Nextel running 2G service; its that slow or times out.
However i do not get this on Wifi.
I had an issue similar myself. Speed via speed test were crazy slow too, even when in LTE. My fix was very simple though. I flash the factory image from Google and booted first time. Then factory data reset and flashed radio before booting, suddenly all was working again. However my issue wasn't app related but rather system wide, also WiFi was just fine. I've read somewhere that certain providers limit speeds when phone looks like it is a PC to prevent people from tethering. APNS would normally solve this issue.
If I recall correctly it was from "Sprint" and all providers using their bands.
Sent from my Nexus 6 using Tapatalk
Seeing this issue on both my unlocked x4 running latest build (retus - PWWS27.1.3) and my fiance's Android One variant (running latest I assure you, can't get the info from her atm) where our phones will drop from the wifi in the house, and then immediately reconnect as if nothing happened.
Running a Netgear AC2350 r7500v2 with latest firmware (V1.0.3.26) through Verizon FIOS.
A lot of the reports and issues I'm reading about on other sites sound a lot like what the Pixel devices are going through, albeit they seem to be a little more centered around mesh networks, of which I don't have in use.
So pretty much, anyone else having weird issues relating to wifi on 8.0? If it's possible to go back to 7.1 I might give that a shot just to see if it's for sure an Oreo problem or not.
I had the same issue. I had to disable IPv6. I also got the phone replaced, the replacement does the same thing if IPv6 is enabled.
IPV6 on the router end you mean?
**UPDATE** Just checked, not enabled through my router.
thetolsonator said:
IPV6 on the router end you mean?
**UPDATE** Just checked, not enabled through my router.
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Click to collapse
Yes on the router. Before I upgraded the replacement, I think the WiFi was working fine. Something might be wrong with the Oreo update.
If you contact Motorola, they will replace it, my replacement didn't come with Oreo.
Motorola knows there's issues with the WiFi, but don't seem to care much. Not just the X4, if you search Google, you'll find some of their other phones with WiFi issues too.
tcrapper said:
Yes on the router. Before I upgraded the replacement, I think the WiFi was working fine. Something might be wrong with the Oreo update.
If you contact Motorola, they will replace it, my replacement didn't come with Oreo.
Motorola knows there's issues with the WiFi, but don't seem to care much. Not just the X4, if you search Google, you'll find some of their other phones with WiFi issues too.
Click to expand...
Click to collapse
Yuuuuuuup. Been finding a lot of people with the same problems. Instead of digging up old threads, figured it'd be worthwhile to start one here to bring more attention to the problem.
Now to find out if it's possible to get nougat back on...