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Hi friends,
I have a problem with my phone for incoming call. Its actually happen 3 out of 5 times. the problem is whenever I got incoming call my display Black screen. First i thought it was proximity problem and i have removed screen guard too.. But the problem is always persist.What should i do now.
Any solution for this help appreciated!!!!
Thanks,
jithupm17
jithupm17 said:
Hi friends,
I have a problem with my phone for incoming call. Its actually happen 3 out of 5 times. the problem is whenever I got incoming call my display Black screen. First i thought it was proximity problem and i have removed screen guard too.. But the problem is always persist.What should i do now.
Any solution for this help appreciated!!!!
Thanks,
jithupm17
Click to expand...
Click to collapse
Oh man, it's normal, turn off screen when using call is a funcion of phone.
does this occur while charging or not?
if it occurs while charging then its the bug from the software
if it occurs while the phone is idle then maybe the sensor is blocked or there is a bug
try cleaning the phone in the sensors area or do a factory reset
This is a bug of old 1.45
Edit: update your phone in settings>system update or flash a rom
With 2.00
Sent from my e-mail
einstein.frat said:
This is a bug of old 1.45
Edit: update your phone in settings>system update or flash a rom
With 2.00
Sent from my e-mail
Click to expand...
Click to collapse
Hi,
I have this problem on both while charging and in idle state too.I have checked my phone software"No new software found" and i even resetted my phone too..Please guide me to the solution.
Thanks,
jithupm17
jithupm17 said:
Hi,
I have this problem on both while charging and in idle state too.I have checked my phone software"No new software found" and i even resetted my phone too..Please guide me to the solution.
Thanks,
jithupm17
Click to expand...
Click to collapse
some updates are available according to region ! can u specify if u get blank screen during charging only or even when phone is unplugged then also ?
utsav17 said:
some updates are available according to region ! can u specify if u get blank screen during charging only or even when phone is unplugged then also ?
Click to expand...
Click to collapse
Hi utsav,
It happen all the time when on/off the charging the phone.please guide me a solution.
Thanks,
jithupm17
jithupm17 said:
Hi utsav,
It happen all the time when on/off the charging the phone.please guide me a solution.
Thanks,
jithupm17
Click to expand...
Click to collapse
if you could specify where you live and if u using any rom or not ?
jithupm17 said:
Hi,
I have this problem on both while charging and in idle state too.I have checked my phone software"No new software found" and i even resetted my phone too..Please guide me to the solution.
Thanks,
jithupm17
Click to expand...
Click to collapse
Yep, when using wifi, i checked and it show " No new software"
but when using 3G, it show have update to V.2, ( about 40mb)
Updated: Now problem only in charge mode.
nhieu92 said:
Yep, when using wifi, i checked and it show " No new software"
but when using 3G, it show have update to V.2, ( about 40mb)
Click to expand...
Click to collapse
Hi friends,
i have went to htc service and they have replaced proximity sensor/kind of hardware which related to this problem and did software like "collaberation" tools too. but now that "blank screen"problem happens only in phone charging mode.. what to do now???
I am from south india,i dont have any rom or flash installed. I haven't made any software changes to my phone.Please guide me a solution.
May i know whats the updated software version(desire C).I m not getting any software from Htc through Wifi too
Thanks,
Rineesh
jithupm17 said:
Hi friends,
i have went to htc service and they have replaced proximity sensor/kind of hardware which related to this problem and did software like "collaberation" tools too. but now that "blank screen"problem happens only in phone charging mode.. what to do now???
I am from south india,i dont have any rom or flash installed. I haven't made any software changes to my phone.Please guide me a solution.
May i know whats the updated software version(desire C).I m not getting any software from Htc through Wifi too
Thanks,
Rineesh
Click to expand...
Click to collapse
check for software updates.., its a bug which shows black screen but has been updated...check if ur region has that update by going to settings-about-software update . if it isnt available then be patient or flash latest version of roms.
i have the same problem while charging and my phone has the 2.00 version and there is no update to do(stock rom)
you could select "stay awake" so the phone won't go to sleep while charging or put your brightness to "autobrightness" and you should be able to see the call. +wait for the update as htc said they will releasa an update (donno when,i talked with them 1 month ago)
bogdy5 said:
i have the same problem while charging and my phone has the 2.00 version and there is no update to do(stock rom)
you could select "stay awake" so the phone won't go to sleep while charging or put your brightness to "autobrightness" and you should be able to see the call. +wait for the update as htc said they will releasa an update (donno when,i talked with them 1 month ago)
Click to expand...
Click to collapse
Hi,
First of all thanks for all ur reply.Can anyone guide me how to check phone rom version and what is stock rom kind of basics etc
Thanks,
jithupm17
just go to settings> about> software information
long story short
stock rom=unmodified rom from HTC
custom rom(faster,more customizable)=modified rom based on stock rom
Display problem Resolved
Hi,
Everyone I just found that my HTC phone software for this problem has been resolved by hTC. This morning i found the update for this problem in my phone..
Thanks,
jithupm17
So, I accidentally bricked my phone.
Then I flashing stock firmware, after the ODIN says PASS, I reboot my phone and anything is fine.
But, I realized there's something wrong: it won't let me boot into CWM recovery (always stuck in the Ace GT-S5830 logo with a green triangle on it's edge). But, that's not real the problem, the problem is my sensors doesn't working. How I know it's not working?
1. When I make a call, the screen doesn't off automatically (proximity)
2. The 'shake' feature in WeChat doesn't work (accerelometer?)
3. The compass seems to doesn't work too...
Can you please help me fix it?
I consider making a little donation for those who solved my problem.
P.S.: If you need any information, just ask me. Also, there is no service center in my town, so don't ask me to go to service center. Thank in advance
noe4516 said:
So, I accidentally bricked my phone.
Then I flashing stock firmware, after the ODIN says PASS, I reboot my phone and anything is fine.
But, I realized there's something wrong: it won't let me boot into CWM recovery (always stuck in the Ace GT-S5830 logo with a green triangle on it's edge). But, that's not real the problem, the problem is my sensors doesn't working. How I know it's not working?
1. When I make a call, the screen doesn't off automatically (proximity)
2. The 'shake' feature in WeChat doesn't work (accerelometer?)
3. The compass seems to doesn't work too...
Can you please help me fix it?
I consider making a little donation for those who solved my problem.
P.S.: If you need any information, just ask me. Also, there is no service center in my town, so don't ask me to go to service center. Thank in advance
Click to expand...
Click to collapse
about cwm there is an exactly thread opened HERE
you can test your sensor dialing *#0*# and *#*#0588#*#* proximity sensor
Viper The Ripper said:
about cwm there is an exactly thread opened HERE
you can test your sensor dialing *#0*#
Click to expand...
Click to collapse
Did you even understand what I wrote?! :/
noe4516 said:
Did you even understand what I wrote?! :/
Click to expand...
Click to collapse
"How I know it's not working?"
Test if your sensors work...
this codes allow you to enter in a test mode...
Viper The Ripper said:
"How I know it's not working?"
Test if your sensors work...
Click to expand...
Click to collapse
Come on, dude...
I already explained why it's not work in first post
No need to test anymore
About the accerelometer, I even tried with some game that required it to play...
noe4516 said:
Come on, dude...
I already explained why it's not work in first post
No need to test anymore
About the accerelometer, I even tried with some game that required it to play...
Click to expand...
Click to collapse
well.. you are sure your sensors doesn't work, if your sensors are broken don't think you can fix them via internet :S you should send you device to the support service, I advised you test whether your sensors worked, because in certain roms that I've tried didn't work, that's all...
Viper The Ripper said:
well.. you are sure your sensors doesn't work, if your sensors are broken don't think you can fix them via internet :S you should send you device to the support service, I advised you test whether your sensors worked, because in certain roms that I've tried didn't work, that's all...
Click to expand...
Click to collapse
I'm using OFFICIAL STOCK ROM. There's no way my sensors bugged
Maybe you right, it's hardware problem...
Same problem..
Devs... Evn im sufferinh with the same problem...sensors AND cwm not workin....
It'l be helpful if u guys show me how to fix tis clockwork mod issue..
Hey,
I just noticed that when I'm pressing the screen with one finger, then trying to hold another finger while still holding onto the screen, there is a small delay in recognising the 2nd finger...
This only happens after 30 minutes of usage, as the multitouch works just fine for a while after powering up.
The delay is not that much, but is enough to not recognise when I'm simply tapping the screen, which makes it impossible to play games like fifa 14 properly, since I have to hold down the button for a while to have a response...
I'm currently rooted, on stock 12.1.A.1.205, on the stock kernel.
Any ideas?
Thanks in advance
Yeah I also have multitouch problem.Can't play games that require multitouch(fifa,mc5 etc)
I think it is hardware problem
Quick question dude...did you try a factory reset?
I'm thinking of trying it but I don't want to lose my data without fixing it...
Can anyone confirm that this is a hardware problem?
I have the same problem, and I'm sure isn't a hardware problem because it started when I updated the phone to the 12.1.A.1.205 version.
I also have a problem with the back key, it works for a couple of clicks and it stop working until I press the home key. This happens after the update as well, before all has working fine. It's annoying!
TLDGames said:
I have the same problem, and I'm sure isn't a hardware problem because it started when I updated the phone to the 12.1.A.1.205 version.
I also have a problem with the back key, it works for a couple of clicks and it stop working until I press the home key. This happens after the update as well, before all has working fine. It's annoying!
Click to expand...
Click to collapse
I thought I was the only one with the back key problem. The multitouch one I never tested.
This is why I moved to CM11 (also because of ThemeChooser :silly: )
Bruno_Puzoni said:
I thought I was the only one with the back key problem. The multitouch one I never tested.
This is why I moved to CM11 (also because of ThemeChooser :silly: )
Click to expand...
Click to collapse
Sorry to ask this, but, what is CM11?
CM11 is a custom ROM (basically a whole new operating system). And it's based on android 4.4.4
I used to be on CM11, it is so good, but I prefer Sony's UI.
Also, thanks for the help. Since this isn't a hardware problem I'll try a factory reset and see what happens...
LoizosAristides said:
CM11 is a custom ROM (basically a whole new operating system). And it's based on android 4.4.4
I used to be on CM11, it is so good, but I prefer Sony's UI.
Also, thanks for the help. Since this isn't a hardware problem I'll try a factory reset and see what happens...
Click to expand...
Click to collapse
I see! Thanks for the info.
Please post your results after the factory reset, I will do the same if it works for you!
LoizosAristides said:
Quick question dude...did you try a factory reset?
I'm thinking of trying it but I don't want to lose my data without fixing it...
Can anyone confirm that this is a hardware problem?
Click to expand...
Click to collapse
I don't think factory reset would work because I keep flashing different roms with complete wipe.
Apparently a factory reset didn't help...neither a firmware upgrade...
So it has to be another thing causing it....
Any other ideas?
LoizosAristides said:
Apparently a factory reset didn't help...neither a firmware upgrade...
So it has to be another thing causing it....
Any other ideas?
Click to expand...
Click to collapse
Bad news with the reset then
I had to reboot my phone in safe mode (I think this is the name in English, "modo seguro" in Spanish) and the multitouch seems that doesn't fail in this mode. So I think is some program that is loaded with a normal boot which is causing the trouble.
TLDGames said:
Bad news with the reset then
I had to reboot my phone in safe mode (I think this is the name in English, "modo seguro" in Spanish) and the multitouch seems that doesn't fail in this mode. So I think is some program that is loaded with a normal boot which is causing the trouble.
Click to expand...
Click to collapse
Yeah but when I start the phone it works just fine...It's after a while that the problem happens...
Even if I don't open an app, it's still happening...
LoizosAristides said:
Yeah but when I start the phone it works just fine...It's after a while that the problem happens...
Even if I don't open an app, it's still happening...
Click to expand...
Click to collapse
Hmm But there are programs that start automatically. I killed every process I don't use, and I'm testing if it works.
I'm fresh out of a factory reset, so I don't really have any apps installed except titanium backup and es file explorer. I also killed every app except the ones that the phone needs to work properly....still no change.
After a random amount of minutes it works fine, without doing anything...
Also a question: How did you test it in safe mode? You can't have your downloaded app on safe mode to test it..
LoizosAristides said:
I'm fresh out of a factory reset, so I don't really have any apps installed except titanium backup and es file explorer. I also killed every app except the ones that the phone needs to work properly....still no change.
After a random amount of minutes it works fine, without doing anything...
Also a question: How did you test it in safe mode? You can't have your downloaded app on safe mode to test it..
Click to expand...
Click to collapse
I'm testing with my own game, it works in safe mode
TLDGames said:
I'm testing with my own game, it works in safe mode
Click to expand...
Click to collapse
Well safe mode isn't the solution....you can't be onto safe mode for ever...
It's funny cuz the multitouch thing is actually working, but you have to hold the screen to do so not tap it. If u tap it it wont recognise ur finger
Any one got something before I actually give up on this?
LoizosAristides said:
Well safe mode isn't the solution....you can't be onto safe mode for ever...
It's funny cuz the multitouch thing is actually working, but you have to hold the screen to do so not tap it. If u tap it it wont recognise ur finger
Any one got something before I actually give up on this?
Click to expand...
Click to collapse
The weird thing is that after rebooting from the safe mode to the normal mode and kill every app in execution that I don't use, it works. The multitouch and the back key is working. I have no idea what to think.
TLDGames said:
The weird thing is that after rebooting from the safe mode to the normal mode and kill every app in execution that I don't use, it works. The multitouch and the back key is working. I have no idea what to think.
Click to expand...
Click to collapse
When I start up the phone and start a game like Shadow Fight, it works fine for me too. But when I launch another game that's where it starts to delay...
I don't know what else to do...thanks for your help man
Sad news...
After trying everything, from settings to scripts and touch boosting apps, I left my hopes on changing the ROM i use...
I had a stored backup of my 4.3 stock rom in the past. I restored it today and the problem persists...
I also flashed a fresh new build of cyanogenmod 11, which I used in the past aswell. No help...
I can now conclude that this is a hardware problem.
But what I don't understand is...why does this only happen after 30+ minutes of usage of the phone?
I mean it works perfectly fine on games when I start up the phone...
Thanks to everybody for the help...
LoizosAristides said:
After trying everything, from settings to scripts and touch boosting apps, I left my hopes on changing the ROM i use...
I had a stored backup of my 4.3 stock rom in the past. I restored it today and the problem persists...
I also flashed a fresh new build of cyanogenmod 11, which I used in the past aswell. No help...
I can now conclude that this is a hardware problem.
But what I don't understand is...why does this only happen after 30+ minutes of usage of the phone?
I mean it works perfectly fine on games when I start up the phone...
Thanks to everybody for the help...
Click to expand...
Click to collapse
Have you tried this one: http://forum.xda-developers.com/showpost.php?p=48066948&postcount=6
OOPS that's for unresponsive touch, sorry
Sometimes when I unlock the screen, and try to swipe down the notification bar, it doesn't respond to the touch command. Bottom part becomes dull too. Keyboard gets crazy: press "q" and "a" appears.
Been reading on the Motorola forum, and in the US, people return their phones to get a new replacement, at least that's what tech support is doing. But in my country (El Salvador) cust service s+cks!
Has anybody had this issue? Did anybody solve it? My phone is still with the stock ROM and hasn't been rooted yet.
Lochrecan said:
Sometimes when I unlock the screen, and try to swipe down the notification bar, it doesn't respond to the touch command. Bottom part becomes dull too. Keyboard gets crazy: press "q" and "a" appears.
Been reading on the Motorola forum, and in the US, people return their phones to get a new replacement, at least that's what tech support is doing. But in my country (El Salvador) cust service s+cks!
Has anybody had this issue? Did anybody solve it? My phone is still with the stock ROM and hasn't been rooted yet.
Click to expand...
Click to collapse
I faced the same problem at starting I cleared my cache and done a factory reset after that doesn't face the problem again.
sumit227 said:
I faced the same problem at starting I cleared my cache and done a factory reset after that doesn't face the problem again.
Click to expand...
Click to collapse
I've done it, but didn't work at all!
Sent from my XT1063 using Tapatalk
Lochrecan said:
Sometimes when I unlock the screen, and try to swipe down the notification bar, it doesn't respond to the touch command. Bottom part becomes dull too. Keyboard gets crazy: press "q" and "a" appears.
Been reading on the Motorola forum, and in the US, people return their phones to get a new replacement, at least that's what tech support is doing. But in my country (El Salvador) cust service s+cks!
Has anybody had this issue? Did anybody solve it? My phone is still with the stock ROM and hasn't been rooted yet.
Click to expand...
Click to collapse
Have you tried custom ROM ???
Devesh25 said:
Have you tried custom ROM ???
Click to expand...
Click to collapse
No way!
It's because phone is under hardware warranty. Carrier doesn't get responsibility for the software, though. And just because of that, I can't get a new phone with them, nor can I modify phone's ROM, as it nulls any kind of warranty.
This is the post on the Motorola forum.
https://forums.motorola.com/posts/52124a8edc
If you have warranty you don't have to solve anything, just send back your phone and get a replacement.
They must replace or repair the phone..
Lochrecan said:
I've done it, but didn't work at all!
Sent from my XT1063 using Tapatalk
Click to expand...
Click to collapse
That works for me. Maybe problem is resolved by installing custom rom but I think you have to replace your phone.
sumit227 said:
That works for me. Maybe problem is resolved by installing custom rom but I think you have to replace your phone.
Click to expand...
Click to collapse
I might give it a shot. What ROM have you installed?
Lochrecan said:
I might give it a shot. What ROM have you installed?
Click to expand...
Click to collapse
I'm not using any rom currently. But there is titan prime rom in development section you can try that.
And what If it's a hardware issue? You install custom rom and if the problem still remain than you can't send it back, because you don't have warranty anymore.
I think the first step is sending back the phone.
zman01 said:
And what If it's a hardware issue? You install custom rom and if the problem still remain than you can't send it back, because you don't have warranty anymore.
I think the first step is sending back the phone.
Click to expand...
Click to collapse
Definitely, you have a point there. But I suspect it's not hardware since it's just a ramdom behavior. I haven't done either step though.
After pie Android update the screen buttons not work when press one time, of 3 time work bit not of q 1 i pressed. On the 8 android work perfect of 1 time not of 3. Now not work 1 press when i wanna go to home screen or back . in programs and in every settings in phone or sms messages. How fix? tried wipe cache , reset factory not help still same issue
I get this too, I tried turning off the mistouch prevention in settings but it didn't help.
Edit:I just did a factory reset on the latest update and so far so good!
Sent from my HUAWEI CLT-L04 using XDA Labs
grantdb said:
I get this too, I tried turning off the mistouch prevention in settings but it didn't help.
Edit:I just did a factory reset on the latest update and so far so good!
Sent from my HUAWEI CLT-L04 using XDA Labs
Click to expand...
Click to collapse
I DID RESET, not work , wipe cache not helped still!!!
and when i connected to power source and going to recovery mode i see 4 functions download latest update and recovery, why i see? and why i downloading that which i preinstalled the 3 updates pie version from OTA not through recovery. when i unplug charger and go to recovery i dont see download latest update and recovery. i downloaded the same update which i installed on the over the air from phone not from recovery ;D , strange i never known that huawei did this trick when insert power source to usb when charger connected in recovery i see 4 options download update
I have warranty so i nothing to loose , take to repair shop, so what to do when reinstall software didnt fix the nav button to work correct?? Because i had 2 times repair shop sony z3 with the problem, sound gone random, reboot helped but dont long time. I tame to service. Just reinstall software and thats all. But ringtone working, when notifications sound not working, music sound work . But no sms and messemger and other apps random sound gone. This is software? Because i myself reinstall software orginal from sony pc, and warranty dont void or loose..... i roll back from 6.0.1 to android 4.4.4 without any problem. But i dont liked 444 kitkat so i reflash myself to android 6.0.1 and take to repair shop so they just repair software with the same procedure. But after i take it to myself phone from repair center sounds gone sms and other apps too! After 1day so where could be a problem?;D i sell it z3... in p20 i thought didnt helps reinstall software.. can they roll back to 8.0.2 android? I search the internet and found , i do no try myself because i dont wanna brick phone or something do that because i dont loose warranty
myka_1997 said:
I have warranty so i nothing to loose , take to repair shop, so what to do when reinstall software didnt fix the nav button to work correct?? Because i had 2 times repair shop sony z3 with the problem, sound gone random, reboot helped but dont long time. I tame to service. Just reinstall software and thats all. But ringtone working, when notifications sound not working, music sound work . But no sms and messemger and other apps random sound gone. This is software? Because i myself reinstall software orginal from sony pc, and warranty dont void or loose..... i roll back from 6.0.1 to android 4.4.4 without any problem. But i dont liked 444 kitkat so i reflash myself to android 6.0.1 and take to repair shop so they just repair software with the same procedure. But after i take it to myself phone from repair center sounds gone sms and other apps too! After 1day so where could be a problem?;D i sell it z3... in p20 i thought didnt helps reinstall software.. can they roll back to 8.0.2 android? I search the internet and found , i do no try myself because i dont wanna brick phone or something do that because i dont loose warranty
Click to expand...
Click to collapse
Sounds like you just messed around with it too much..i did this many times too! Maybe contact Huawei support?
I am on stock software and do not have this problem. It must be a hardware issue I assume.