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Right off the bat, my Revo is non-responsive, no buttons will light, backlight, vibration, sound, and of course no splash screen since the screen isn't lighting. The only sense that it is partly there is after a time connected to USB/wall charger the battery warms as if it is charging. Yet, there is no indication during charge on the screen, it stays totally black as described above.
I have been poring over forum posts, CWR threads, and the like, but have come up short on a method of reviving this puppy. thecubed had posted something that seemed promising but doesn't work for me here. At all steps, the phone remains non-responsive and connecting it to the PC yields no mass storage connection. The only step I have abbreviated is letting it charge for an hour since the phone had charged about four hours since it shut down.
Two evenings ago, I flashed from Revolt ROM 1.0 to 1.1. It was successful but since I had just gone through battery calibration and running my battery down until the phone shut down the day before when I flashed it to 1.0, I was hoping (naive?) that I wouldn't have to do it this time (yes, naive!). So, I left the phone on all night, on the wall charger.
I was using it the next day and at one point, while using it in a low reception area, browsing the web, it rebooted on me. No biggie, had that happen in the past. After reboot however, the battery level seemed different so I wanted to get it topped off then calibrate. 1-2 hours later I noticed that the calibration app was showing the mV lower and capacity was at 70%. The battery felt unusually hot. I shut it down, removed the battery and cooled both battery and phone in a small fridge to accelerate the process (was near time to leave work).
Next boot was I recall having an extra FC, one beside the CarHome normal FC with Revolt ROM 1.1. This boot the battery showed maybe 20% capacity so I said "screw it" and deleted battery.bin with the battery calibration app (I recall the mV was low, in the 3600 range). I discharged it on the way home and left the display on to run the last couple percent down. It appeared to try and shutdown but ended abruptly. That was the last time I saw any life from my Revo.
The day after its first and only ever root, I did have an odd occurrence which I posted.
Boot Trouble - Rooted After Phone Downloaded OTA, Not Installed
That time, I had not installed a ROM yet but the phone got itself into a boot up funk. Removing the battery, connecting to wall charger, watching buttons flash ~5 times, disconnecting (which stopped the flashing lights), then battery in, power on... success! I was hoping that would happen this time around but I haven't been able to.
Full history, being my first root, I used S1C successfully, installed Titanium Backup (ran system and app backup), and RevoToolkit. The phone did download the OTA but I never let it install, instead selecting to delay it by 24hrs when it asked to install. Fearing that deadline and getting one more warning that it wanted to reboot and install the OTA, I went ahead and installed the Revolt ROM 1.0. All went fine, no drama. The next afternoon I thought going to 1.1 was going well too, until this brick hit me.
My hope of hopes is it's just a bad battery and the phone won't respond because the mV is too low. Reading thecubed's comment in his first link (above) how recoverable this phone is lends me hope.
It sounds like a bad battery. I would take it to a verizon store and see if you can try a different battery. If it still will not boot then they should warranty it out for you.
Sent from my VS910 4G using XDA Premium App
P.s. I never do anything for my battery. I charge until full then use until empty. Yesterday with moderate tI heavy use I made it from 6am until 8:30 pm
Sent from my VS910 4G using XDA Premium App
Thanks for the responses. I will be going to VZW shortly to figure this out. This phone is maybe two months old so hopefully the battery is the answer *fingers crossed*
Impressive battery life! At my office, I'm in a bit of a metal cubicle area and a bit low on signal strength. My phones will sometimes use up the battery trying to keep connected, it seems, so I am usually plugged in most of the time.
While I have your ear, thanks for the great work on Revolt ROM. I am very happy with it and look forward to its future development
Good news and bad.
The good news was they swapped in a new battery and the phone worked. Having the warranty, it didn't cost anything.
The bad news is that it looks like there may be another problem. On the way out of the store the battery was indicating 1% so I quickly got it on the charger in the car. Driving home, about 10 minutes later, I got a warning for battery temperature. Thinking the low battery may just be taking a charge and getting hot from that, I turned the car A/C on full, took the back cover off, and kept the phone in the cold air.
In about two minutes, just feet from home, I noticed the display was off. Faintly I could see the battery charge symbol that shows when the phone is powered down and charging, but the backlight was off and I couldn't see if there was any color or animation to it.
As soon as I shut the car off and the power quit, that faint display disappeared, full black, dead. Now it seems it is behaving exactly the same. I haven't fiddled with it much, holding out hope of hopes it can be started and maybe recovered.
Could calibrating the battery at the wrong time have caused something like this? Do batteries have a safety lockout if they overheat? To be fair, I was running an intensive app at the time, Waze GPS. Maybe the battery didn't keep up and the phone decided it was too low and shut off. I will post back after letting it sit, cool, hopefully charge, and see what comes of it.
My phone is behaving exactly the way you describe too. A couple of days with Revolt 1.1, and this is the only problem. I had my phone hooked to a lithium ion usb battery pack all day, and it showed "100%" while hooked up, but as soon as I disconnected the battery pack, the battery icon changed to red, then it refused to boot like the situation described in the Revolt 1.1 thread in Development. It also would not go into charge mode on the battery pack, but when I came home and hooked it to a genuine AC adapter and it went into power-off charge display. I'm going to give it a few hours on the charger before I attempt to boot it again, and I'll report back.
Still no luck. I haven't charged it too much yet for fear that it isn't charging properly. Seeing the new battery work for about 20 minutes yesterday lent me hope that if I figure out how to get a fresh battery in or just shell out for another new one, I can have a window of opportunity to change ROMs and see if that has anything to do with it.
This morning I got out my digital multimeter to measure the battery pos to neg and am getting nothing (unless you consider 0.01v something). I tested my old LG clamshell's bulging, old, and damaged 1000mAh battery and it reads 3.99v but couldn't keep my old phone up (lacks oomph now).
Comparing that battery to the Revo's, they have the same four contact pattern but different connection scheme which just stops contact when test fitting. After shaving down its casing on the bottom a little bit, it was just enough to make contact. Using four hands (yes, I am very talented ) to hold the phone, hold the test battery properly, and hold the power button, I was able to get the power-up vibration and the first LG splash screen. We lost it after that but that's likely due to the very weak test battery and/or losing contact while holding it in the Revo.
Since the spankin' brand-new battery is now reading zero, I'm left second guessing my decision of not shutting the phone down when I got the temperature warning. Maybe these batteries do have an internal protection to prevent runaway failure and it too is trash. I have no experience with this otherwise so this is just guesswork.
I'm contemplating rigging the new battery into my old LG phone to see if it can tell it "all clear" and charge it up. I'll post anything I find out here. Any other suggestions are highly welcome. Still, last ditch, I'm pretty certain I can set up another ROM to flash on the SD ahead of time, get another battery, and Clockwork to test another ROM if it's the phone or ROM. I may have had 20 minutes of uptime on the last battery.
I think I've gotten to the bottom of my problem. It's a syndrome of things that I have hopefully untangled.
First off, I had been messing with Power Manager, and wanted the phone to not sleep or timeout the display when plugged into both AC and USB. I figured that would help when I'm plugged into the computer, but it was probably a bad choice.
Yesterday I was out on a boat, which probably put me into a weak signal area, causing the phone to expend extra energy staying locked on a tower. In addition, I had plugged it into the external USB power pack, and thrown them in a bag together. This did two very bad things: 1) It allowed heat to build up from both the charging and 2) it invoked the "USB powered" Power Manager profile which kept the display active which created both additional heat AND crazy battery drain.
Here's what I think happened:
1. The battery overheated
2. The USB battery pack couldn't charge as fast as the display and radio could suck it out -- so five hours in that mode BOTH drained the internal battery AND tapped into about 30% of the external battery pack.
3. The USB battery pack will not provide enough initial juice to restart a flat-dead, overheated phone, or the firmware "knows" it is hooked to USB and refuses to start the phone -- for some bizarre reason.
So, I think my phone demonstrated normal behavior for a flat-dead, overheated phone, and hooking it up to AC brought it right back to life -- after about 5 hours of continuous charging. The battery also got very warm during charging -- more than I recall feeling ever in the past.
I'm hoping there is nothing that software power management could have done to physically damage the battery, but I assume Verizon would claim it could -- as part of the reason they forbid system modifications, and therefore withdraw their warranty if you modify.
At this point I think I have dodge a bullet, and my phone is fine -- other than a few of the quirks others are seeing in Revolt 1.1 (Phone occasionally FC, etc.)
Good to hear your phone is fine. Seems like mine is too as posted above but time will tell. I got the Revo battery set up and charging on my old phone. It seems to be connected well enough. The phone complained the first try that there was no battery but my second try has it displaying that it is charging. The battery isn't warm at all but maybe that's due to a different charging rate for the old phone's 1000mAh battery vs. the Revo's 1500mAh. Or, it really isn't connected perfectly. We shall see.
Success. The surrogate charge setup got the Revo battery up to 4.11v and indicated charge complete. The Revo completed a full boot on the battery and appeared normal.
Not normal was quick heating (still unsure of the cause). Going straight to Battery Calibrator, it indicated 68% and around 3.7v and falling. Not wanting to push my luck, I shut it down. Battery now read 3.9v. Not bad but it sure seems to be getting drained quickly which would explain all the heat. Going to set up later and see if I can get it back to stock and see if the behavior persists.
I don't know how to fix any of your issues but I would like to say thanks for giving such a detailed display of what you've been doing to fix this problem should anyone else run into this issue. Also, That picture in you one post: That is the most jerry rigged set-up to charge a phone I have ever seen in my life and I love it. Good luck getting your phone working I hope everything turns out for the best.
You're welcome. It was a bit of impromptu brainstorming with some fellow tinkerers that helped come up with a way to test charge the battery. Having it come back to life
I've come to a conclusion. Somehow, I think when the battery overheats, it must internally soft protect itself. Charging it on the old phone reset it and then it worked again on the Revo. Why the old phone works and not the Revo, unsure. That would at least explain why the battery tested at zero volts before the charging rig.
After many starts and stops on my Revo now, I have found that what was heating up first was the casing of the phone. I'm guessing heat conduction of heat from the processor as it wasn't the display which was set to minimum brightness (those are the main heat sources, right?). Looking into Settings > About > Battery Stats, it only showed Android System at 98%. It seems like the processor got locked into some some high power continuous use situation which survived reboots.
The battery gets hot later due to the high consumption and proximity to the hot casing (processor), especially with the back on. Withing 1-2 minutes from start, the sides of the phone would be quite warm and after 5 minutes becomes concerning. It seems that's why the battery was never able to get to 100%, but instead its percentage was always falling, phone over consuming greater than charge rate.
With the processor going full tilt, battery cover on, protective case on phone, sitting in a warm car without A/C, that got the battery too hot within 20 minutes. It was a similar situation with the prior battery when the problem cropped up.
I don't know what the cause of this predicament was in the first place however. The phone was plain stock, then rooted, later flashed Revolt 1.0, then Revolt 1.1. Between Titanium Backup, RevoToolkit for CWM, basically nothing unusual, I have no idea how it happened. Maybe I should have done Decrap first since I've read others doing such. Thinking back to my first post/thread, I had a boot issue and only had rooted, Titanium, and RevoToolkit, no ROMs yet.
And, don't get me wrong. I'm not placing blame anywhere, just documenting my "progress." There was a time I was on Revolt where it wasn't behaving this way. I am left without a solid conclusion as to the cause.
How to avoid the battery drain?
I had a similar situation, downgraded and then installed Revolt 1.3. Can't say what did it, but the battery got hot and drained so far it would even start charging.
I got the battery charged on the old phone, and the new one, with Revolt 1.3 is working. But I'm not sure how to make sure the overheating/draining problem doesn't occur again. After 10 minutes the phone is starting to get hot again, battery is down to 57%. With the phone on or off, it does not charge the battery, even with an AC wall charger. With the phone on, it indicates 57% charge, with the phone off, the battery icon just sits at red, no charging is happening. I erased the battery stats in ClockworkMod, but is there anything else to do? Any other ideas?
It sounds like Haxid had it happen and he got back to LG stock and unrooted, all good.
http://forum.xda-developers.com/showthread.php?t=1233668
Mine happened again this time totally dead battery. Trying to get some charge in it now to boot and remove cwm so I can take it to verizon.
Decrap 1.0 rom this time w/ CWM
I do not believe it is the rom. It has to be an app or hardware.
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
Bait-Fish said:
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
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No my phone is actually super stable it just is sucking battery like its candy. Been off charger only 1 hour right now and its down to 83%. It has to be an app doing it but I have no idea which one. The phone shows 64% battery usage by android system.
When mine was hogging battery, same here. All I saw was Android process.
just to add my 2 cents here. I noticed my phone draining like crazy, I tried everything, then I changed the battery. boom. everything is now stable. I'm going to try to exchange that battery I think its my drain and reboot culprit.
I just got the OTA update from KitKat to Lollipop (5.0.2) yesterday and I've noticed terrible battery life and very slow charging since then. My phone is always in its charger overnight and when I remove it from the charger in the morning it usually easily lasts until I put it in the charger at night again. During the daytime I do a lot of stuff on it (whatching youtube videos, listen to internet radio, whatsapp, internet browsing, making phonecalls etc).
This morning I removed it from the charger and hardly didn't do anything on it for the first two hours. When I wanted to send a whatsapp, I noticed battery had already fallen to 70% in only 4 hours or so - 4 hours of doing nothing while the phone was in energy savings mode! Half way through the day, with only some whatsapping, battery had fallen to 20%. When I connected it to the charger, it instantly dropped to 8%. After about an hour of charging, it was at 17% and said it would last another 6 hours before the phone would be fully charged. Usually I charge my phone in 1.5 - 2 hours!
When I did the update, I didn't do a factory reset and I would like to only do that as a last resort.
If I look at te battery statistics, I don't see any app using an obscene amount of battery life - the highest being Google Play services with 15%. But what I do notice is that "Cell standby" is responsible for 29% of the battery drainage.
Before I do a factory reset, anyone any tips?
Zippy1970 said:
I just got the OTA update from KitKat to Lollipop (5.0.2) yesterday and I've noticed terrible battery life and very slow charging since then. My phone is always in its charger overnight and when I remove it from the charger in the morning it usually easily lasts until I put it in the charger at night again. During the daytime I do a lot of stuff on it (whatching youtube videos, listen to internet radio, whatsapp, internet browsing, making phonecalls etc).
This morning I removed it from the charger and hardly didn't do anything on it for the first two hours. When I wanted to send a whatsapp, I noticed battery had already fallen to 70% in only 4 hours or so - 4 hours of doing nothing while the phone was in energy savings mode! Half way through the day, with only some whatsapping, battery had fallen to 20%. When I connected it to the charger, it instantly dropped to 8%. After about an hour of charging, it was at 17% and said it would last another 6 hours before the phone would be fully charged. Usually I charge my phone in 1.5 - 2 hours!
When I did the update, I didn't do a factory reset and I would like to only do that as a last resort.
If I look at te battery statistics, I don't see any app using an obscene amount of battery life - the highest being Google Play services with 15%. But what I do notice is that "Cell standby" is responsible for 29% of the battery drainage.
Before I do a factory reset, anyone any tips?
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Click to collapse
This is directly from HTC tech support. To recalibrate battery and HTC charger when battery rapidly or erratically discharges, this procedure clears all battery stats, coordinates and normalizes charging.
Turn off Fast Boot in settings. Power off phone.
Plug phone into HTC wall charger and charge for two minutes or more
While charging, hold down volume up+volume down+power button and continue holding
Phone will turn on and off repeatedly every 15 seconds or so while continuing to hold all three buttons
Keep this going for 2 minutes, then release buttons WHEN THE PHONE IS ON
Now, let phone charge fully normally (with phone either on or off--doesn't matter) and battery level reporting, charging and battery life should be normalized.
Do this every month or so to keep power system healthy--even if everything seems fine. Also, don't leave phone on charger overnight for best long term battery life (according to HTC tech support: "The first thing they tell us." This is true even though charging is supposed to turn off when battery is at 100%)
Battery recalibration ... Many techs say it's a placebo. But, I will follow this manual, just in case.
I do confirm, though, that with L 5.0.2 charging takes longer, phone drains faster with the same as before apps and usage, phone is often hot, and I've started to get regular 'can't charge, your phone uses more power than available from charger'.
Re phone uses more power than available, it happens with all three original HTC chargers I have, so I have to use the charger from an Asus tablet (1.5A output).
I haven't done the recalibration thing but I did some measurements and I now know why it's charging so slowly, just not what is causing it. The phone isn't switching to high charging mode and keeps charging at around 400mA. This means that when using the phone, it's draining faster than it can charge. I also think it's not switching to standby mode causing the high drain. Often the phone gets hot when it's in my pocket (when it is supposed to be in standby mode) meaning something is still draining the battery fast.
I will do the calibration thing and see if that helps.
I just did the reset thing (holding power + vol up + vol down) for two minutes. It's now charging but I can see it's still not charging in high mode. It's still charging at only 400mA.
Edit: Phone says it wil take 10 hours to charge (it's at 30% now).
Annoying, I know, but I'd factory reset the phone just to make sure the update has 'taken' correctly
Zippy1970 said:
... The phone isn't switching to high charging mode and keeps charging at around 400mA. ...
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Click to collapse
Sounds logical. How did you find it out? Instrumental, or through a phone menu?
I have checked Setings/Power. Mine says Charging on AC, which supposedly means high charging mode.
PS. Again, whatever it might mean, when I get a 'phone uses more power than..' error, I connect the phone to a 1.5A charger (compared to original HTC 1.0A) and it solves the problem. I'm not happy with this solution, though.
zeemenshater said:
Sounds logical. How did you find it out? Instrumental, or through a phone menu?
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Click to collapse
There are a few ways I can measure this. I have a "Charger Doctor", one of those inline USB voltage/current meters and I have an "Energy Meter" which measures wattage going out of a 110/220V socket. Both confirm each others measurements. The Charger Doctor says my phone is being charged at 5.1V at 0.4A, and the energy meter says the charger consumes about 2.5W which is about right (the charger looses some energy through heat and the Charger Doctor consumes a bit of energy as well).
But...
To be sure, I tested a few different (but identical) chargers and changing the charger made no difference. But - and here comes the strange part - I tested about 20 different USB cables and with only two my phone charged at 1.0A (which I assume is the M7's max charging current). With all the others it charged with 0.3A-0.5A. Only with those two cables it charges in high charging mode. So apparently something changed in the charger detection. Before the update I was able to charge the phone in high charging mode with other cables as well.
Also, it seems like it's now discharging not as fast as before, but I will be sure tomorrow after it has fully charged and after I've used it all day.
Edit: Yep, charging is at it's normal speed now. It's at 60% and the phone says it will be 1 hour and 1 minute until it's fully charged.
Edit2: Of the two cables it charges at 1.0A with, one is the original charger cable that came with the HTC, and the other is a cable that came with a Duracell Power Bank.
Well, after the three finger calibration, charging seems faster, and I think battery holds longer (or maybe I want to think it does, because still not sure).
One additional observation is in about 20% cases my phone is stuck during boot until I connect or disconnect the charger for a second. By connecting or disconnecting the charger, something triggers the power state and the phone boots normally.
So yes, you may be right about new power management in Android 5.
(I'm now on IC7.0.0 + ElementalX 20.0, HTC M7 Int'l))
Well, even though charging times seem normal now, it is slightly erratic. I can see the percentage making jumps up and sometimes down while charging.
Also, battery life still is very poor. Battery now lasts until halfway through the day while before it would easily last all day...
Is there a way to revert to KitKat? Other than a lot of annoyances I haven't noticed a single advantage using Lollipop.
Seanie280672 said:
This is directly from HTC tech support. To recalibrate battery and HTC charger when battery rapidly or erratically discharges, this procedure clears all battery stats, coordinates and normalizes charging.
Turn off Fast Boot in settings. Power off phone.
Plug phone into HTC wall charger and charge for two minutes or more
While charging, hold down volume up+volume down+power button and continue holding
Phone will turn on and off repeatedly every 15 seconds or so while continuing to hold all three buttons
Keep this going for 2 minutes, then release buttons WHEN THE PHONE IS ON
Now, let phone charge fully normally (with phone either on or off--doesn't matter) and battery level reporting, charging and battery life should be normalized.
Do this every month or so to keep power system healthy--even if everything seems fine. Also, don't leave phone on charger overnight for best long term battery life (according to HTC tech support: "The first thing they tell us." This is true even though charging is supposed to turn off when battery is at 100%)
Click to expand...
Click to collapse
that wouldn't work for me i don't have fastboot
carinfex said:
that wouldn't work for me i don't have fastboot
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Click to collapse
lol :silly: you cant rule out that it wont work just because HTC decided to remove the software switch in the power options in its later updates, do the rest of it and skip that part, I dont have the option for fastboot either anymore.
Seanie280672 said:
lol :silly: you cant rule out that it wont work just because HTC decided to remove the software switch in the power options in its later updates, do the rest of it and skip that part, I dont have the option for fastboot either anymore.[/QUOTE
i have done everything i can i even have a battery saver but soon as i put wifi on it just drains so fast maybe a new battery will help as this phone is like 2nd hand so maybe battery dying
Click to expand...
Click to collapse
Factory reset
I had terrible battery problems after T-Mobile upgraded my HTC One (M7) to Lollipop. The phone was constantly awake and churning with the GPS probing for a signal every few seconds. I'd lose 50% of my battery in a couple of hours. I went through the battery recalibration suggested by HTC support, but it didn't work well. Finally I did the factory reset. It worked perfectly! Now my battery life is better than ever and the phone will go well over 24 hours on a single charge with normal usage. Recovering from the factory reset was easier than I anticipated. Google Play Store remembered and reloaded all my apps automatically. The only headache was having to log in to everything again. Well worth the effort.
I did a factory reset as well and it looks like it has improved battery life. I'm still on my first day after the reset so I won't be able to really tell after I've used it for a couple of days. But like I said, the hard reset seems to have made a difference.
It has been 15 hours now since I unplugged the phone from the charger and it still has 43% left. But I just noticed a few minutes ago that two energy settings were set different than before the hard reset. Screen brightness was set to auto (when before I had set it to it's first dim setting), and data connection was set to switch off after a long period of inactivity. (while before it was set to always on). I've changed those settings and see if that makes a (big) difference.
Zippy1970 said:
I did a factory reset as well and it looks like it has improved battery life. I'm still on my first day after the reset so I won't be able to really tell after I've used it for a couple of days. But like I said, the hard reset seems to have made a difference.
It has been 15 hours now since I unplugged the phone from the charger and it still has 43% left. But I just noticed a few minutes ago that two energy settings were set different than before the hard reset. Screen brightness was set to auto (when before I had set it to it's first dim setting), and data connection was set to switch off after a long period of inactivity. (while before it was set to always on). I've changed those settings and see if that makes a (big) difference.[/QUOT
leave your wifi on for about a hour then tell me if any different
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carinfex said:
leave your wifi on for about a hour then tell me if any different
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Click to collapse
I have Wifi always on.
Tested it for another day and battery life has definitely improved quite a bit but it's still nowhere near what it used to be with KitKat.
Zippy1970 said:
I have Wifi always on.
Tested it for another day and battery life has definitely improved quite a bit but it's still nowhere near what it used to be with KitKat.
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Click to collapse
when i woke up this morning my m7 was 100% it's now 11;10 and it,s now 70%
I'm getting exactly the same problem.
HTC support said they never heard about such a problem and their conclusion is to send the phone to be repaired
I don't know how to rollback to previous version and it doesn't looks like to be a new fixed version on the way.
Or at list I haven't heard about it.
I also noticed it doesn't make much of a difference if I turn on energy savings mode.
With KitKat, my phone would easily last the whole day without energy savings mode. Now with lollipop I have to hook it up to a charger in the evening - even with energy savings mode enabled.
The thing that sucks the most is that my phone drains in alarming rate when playing a game, or listening to online radio or watching youtube videos. 30 minutes and battery drops from 100% to 50%. And the phone gets really, really hot. Before lollipop, it would drain perhaps from 100% to 85% and the phone would not heat up at all.
There are so many annoying bugs/features with lollipop, I'm considering an iPhone for the very first time ever as my next phone. Mind you, I've never been a fan of Apple stuff. But Android is just getting ridiculously bloated and simply doesn't work very well anymore. It looks like every update makes my phone less usable. And I hate the fact Google thinks it's perfectly fine to disable/remove stuff that people have come to depend on. Like my notes (amongst man other things). Google in all its wisdom has removed the Notes app making all my notes inaccessible. The only way to get my notes back is to install some third party app from the Play Store and have it transfer my notes to the cloud. First of all, I don't want a third party app handling my notes. And I most certainly don't want my notes stored in the cloud. I travel quite a bit and I don't have internet access everywhere I go, making my notes inaccessible again.
I have an S3 I9305 with CM11 and a ZeroLemon 7200 battery. Have had no issues until last night, after years of use.
I have more than a few chargers, one of them always goes slowly. It's good for overnight charging and usually I can get more than a day out of a charge with this big charger.
Last night, though, I put it on to charge and after a little while I noticed that it was scorching hot. My battery monitor app read 131F. The charge percentage had gone down although it had been plugged in for a while.
When it had cooled, I tried plugged it in to a different charger and it failed to register that it was plugged in. The same is true for every charger I've tried. The only one that shows up in the OS is the one that caused the problem, and it immediately gets hot.
I have cleaned lint from the port and tried a stock battery. The issue remains. Also worth noting that when I plugged into a PC, it registers for five seconds and then behaves a though nothing is plugged in.
Finally, if I plug in the only charger that registers, with the phone powered off, it seems not to actually charge.
I've scoured these forums and I've found similar issues but none that seem quite like mine.
Is it a hardware problem? I recall that the phone took a bit of a fall yesterday.
Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
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Click to collapse
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
Click to expand...
Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
Click to expand...
Click to collapse
Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Click to expand...
Click to collapse
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
Click to expand...
Click to collapse
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Click to expand...
Click to collapse
Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
Click to expand...
Click to collapse
I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
Click to expand...
Click to collapse
I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
Click to expand...
Click to collapse
Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!
Hi guys,
I normally charge my p20 pro every night. Plugging in an hour ago, I recognized that supercharge doesn't work. Sometimes charging completely stops.
Tried to reboot, nothing changes...
Installed battery app and see that maximum charging current is about 1700 mah.
Does anyone now what it could be?
Tried another charger, same situation. Tried different cable, same situation. P20 from my girlfriend on my charger and supercharge works fine.
Thx Benny
Gesendet von meinem CLT-L29 mit Tapatalk
Must be a fault with your phone if thought tried another known good charger and it still doesn't work.
Another strange behavior is that sometimes charging stops. And sometimes usb options pop up like if you connect to a computer... But phone is on charger.
Gesendet von meinem CLT-L29 mit Tapatalk
Sounds like hardware issue. Get a replacement.
Sent from my CLT-L29 using Tapatalk
Hi there, I've been dealing with the same issue as you for the past few days. Mine I can confirm has resolved automatically. Do you expose your device to water or moisture alot? I believe that the p20 has been optimized for safety incase the phone is ever dealt with moisture in the charging port. My issue was that the phone kept saying 'supplying power to connected USB device' when in reality, there was no device connected to the phone in the first place. This was on the night I had dipped the device in water, it appears the USB port is more susceptible to being affected by moisture than any other area of the device. I have taken note that while the charging port is wet, the phone does not enter supercharging. As for how I was able to resolve this issue, I first used a blower to clean any dust or debris in the charging port, this allowed the device to return to its normal state and not think that it is connected to another device. However, this still didn't allow supercharging to work, the following day i was desperate to get this fixed without taking it to the service center. And it would still only show 'charging' and not 'supercharging' whenever I connected the device to the charger (it would actually show super charging for a split second and then going back to charging). I finally decided to just clean the port with water instead (I know this might sound risky and stupid) and so I did it. When I tried plugging it in again it would not supercharge, but i already had anticipated this. Instead, I waited for the next couple of hours for the water to dry out and when it did, finally super charge was working once again. So my suggestion to you is:
1) Clean the charging port as well as you can, and have some patience (incase you do end up using water, as the phone does not super charge when it finds the port to be wet.) Also if you do end up using a pin or something similar make sure to gently wipe away the debris (if any) and be careful not to damage any of the connectors of the port.
2) disconnect the charging adapter and make sure it is plugged out for atleast 30 minutes before plugging the cable and adapter again.
3) if these don't help you then you should definitely go to the service centre.
EDIT: IF YOU DO USE WATER PLEASE MAKE SURE TO ONLY USE A SMALL AMOUNT AND NOT BATHE THE CHARGING PORT IN WATER!!
Thx psycho!
My phone got wet yesterday and the day before. Today morning supercharge works again. Yesterday evening the phone said normal charging but not plugged into wall. Only plugged the charger into phone.
That might be a symptom of a short circuit by water.
I got an app to measure the current ampere.
Does anyone know how much ampere the p20 takes from the charger?
I know that the charger goes down with the ampere when getting near 100%.
I will take a measurement in the afternoon again when supercharging.
How long should I take to get from 30 percent to 90 percent for example?
I hope it's not a hardware problem...
Thx guys.
Gesendet von meinem CLT-L29 mit Tapatalk
You're welcome! I couldn't find any solutions online too so I get how you feel. I think it's just the way they programmed this phone, it won't super charge when it detects any kind of moisture underneath it, when that dries up it goes back to normal so it charges as it should. As for the max current you should expect it to be around 4800 mA - 4900 mA on lower battery levels. Expect this to decrease over time but that is normal, it's just how Huawei's super charging works to ensure that your battery lasts longer and is safe to use. So if it charges above 4000 mA when you first plug it in you should be good. You'll notice the phone starts of slow but as each second passes by the charging speed rises. Also expect charging to slow down on heavy uses such as gaming and when the phone is hot. I think you should be fine as long as the phone continously says that it's super charging at all battery levels. Expect a 0-100% in about 1h 20 minutes.
Below is an example of the max current speeds I get out supercharging but note that this varies slightly depending on battery percentage.
This happened to me too ?
It has been 4 days since my phone got wet and it still doesn't support suppercharge. What do I do? ? Currently charging at 1700 mA according to Ampere
markabes23 said:
It has been 4 days since my phone got wet and it still doesn't support suppercharge. What do I do? ? Currently charging at 1700 mA according to Ampere
Click to expand...
Click to collapse
Have some patience. As long as the phone displays supercharging in the lockscreen it's fine. It's also possible that there's still moisture in the charging port/battery area that the phone detects which is preventing it from supercharging. I recommend drying the phone thoroughly and waiting. If it doesn't work within a week I recommend factory resetting your device and/or trying a different cable and adapter. If nothing works, i recommend taking your device to the service center. I have personally experienced this myself and the issue had resolved itself within 3-4 of occurance.
psycho.b94 said:
Have some patience. As long as the phone displays supercharging in the lockscreen it's fine. It's also possible that there's still moisture in the charging port/battery area that the phone detects which is preventing it from supercharging. I recommend drying the phone thoroughly and waiting. If it doesn't work within a week I recommend factory resetting your device and/or trying a different cable and adapter. If nothing works, i recommend taking your device to the service center. I have personally experienced this myself and the issue had resolved itself within 3-4 of occurance.
Click to expand...
Click to collapse
Yes, Charging will appear and then the device will say SuperCharging and will go back to Charging a split second after. Haaaay. This is so frustrating. Today marks the 5th day
markabes23 said:
Yes, Charging will appear and then the device will say SuperCharging and will go back to Charging a split second after. Haaaay. This is so frustrating. Today marks the 5th day
Click to expand...
Click to collapse
I had the same issue, except that before it wouldn't say supercharging for even a split second and it would only say charging. Overtime though, the phone eventually started saying supercharging for a split second (just like in your case). I feel as though this is a good sign.
Avoid charging your phone overnight if you can, it isn't good for the phone, heat etc, supposed to shut off and not allow anything through but it still does and it's best avoided.
In regards to your device not taking the full effect.
It does actually sound like a fault, allow a complete discharge (also something you shouldn't do) then give it a shot, plug straight into a wall rather than an extension.
Other than that I'd say RMA.
dladz said:
Avoid charging your phone overnight if you can, it isn't good for the phone, heat etc, supposed to shut off and not allow anything through but it still does and it's best avoided.
In regards to your device not taking the full effect.
It does actually sound like a fault, allow a complete discharge (also something you shouldn't do) then give it a shot, plug straight into a wall rather than an extension.
Other than that I'd say RMA.
Click to expand...
Click to collapse
It's been proven that keeping charger connected at 100% charge does not damage the battery and some times it's even good to discharge the phone completely so battery is 0% since it helps the battery and operating system to keep proper % level registered. Since it has happened that battery begins to think at 45% is 0% and 100% is 100% so when it reaches 45% it shuts down and tells you batter is empty 0%. This is because battery has been miss calibrated in the operating system which has an file that registers which point battery is empty and full. So this is why emptying the battery fully few times does help calibration to stay correctly with 0% as 0% and 100% as 100%.
For the OP it seems somethings odd with supercharge, could be USB port on the phone, USB controler on main board or the charger and cable.
Jake.S said:
It's been proven that keeping charger connected at 100% charge does not damage the battery and some times it's even good to discharge the phone completely so battery is 0% since it helps the battery and operating system to keep proper % level registered. Since it has happened that battery begins to think at 45% is 0% and 100% is 100% so when it reaches 45% it shuts down and tells you batter is empty 0%. This is because battery has been miss calibrated in the operating system which has an file that registers which point battery is empty and full. So this is why emptying the battery fully few times does help calibration to stay correctly with 0% as 0% and 100% as 100%.
For the OP it seems somethings odd with supercharge, could be USB port on the phone, USB controler on main board or the charger and cable.
Click to expand...
Click to collapse
OMFG there is always one, Lol i'm not going to go into this any more than i absolutely have to.
To put it mildly, you're completely wrong, and i don't care what you've read, please understand physics, if you push power towards something and continue that pressure, whether electric or otherwise, something has to take the brunt of that force, capacitors can't do this forever, which is why they burn out.
I've worked in the mobile industry for over 20 years, i've seen what 6 months of charging every single device on the planet does EVERY SINGLE TIM, iPhones down to nokia 100's
Please don't go on about this, i've seen this 1,000's of times on 1,000's of devices.
Your battery will either bloat or lose efficiency, or your actual device will inherit anomalies, i really do not have time to type what i typed nearly 10 years ago so you can understand.
Don't talk to me about capacitors, which is the only thing which is stopping that charge from getting to the motherboard of the device.
The only reason you should charge your device overnight is because your provider wants your device to die so you can buy another, and that's IT.
I've seen a battery which was a highly rated lithium battery stretch a device in half with industrial sized screws, the battery stretched from 0.4" to 2.2 inches.
The only thing i did was to charge it a lot and it split the device in half (same device used to diagnose mercedes benz cars and BMW's)
Please don't drop "it's been proven" in here, you're very very wrong and the only person you're helping is your provider.
You make your decision who you'd like to listen to, i can't be arsed arguing any more than i already have.
To the OP.
RMA your phone, that's not right.
dladz said:
OMFG there is always one, Lol i'm not going to go into this any more than i absolutely have to.
To put it mildly, you're completely wrong, and i don't care what you've read, please understand physics, if you push power towards something and continue that pressure, whether electric or otherwise, something has to take the brunt of that force, capacitors can't do this forever, which is why they burn out.
I've worked in the mobile industry for over 20 years, i've seen what 6 months of charging every single device on the planet does EVERY SINGLE TIM, iPhones down to nokia 100's
Please don't go on about this, i've seen this 1,000's of times on 1,000's of devices.
Your battery will either bloat or lose efficiency, or your actual device will inherit anomalies, i really do not have time to type what i typed nearly 10 years ago so you can understand.
Don't talk to me about capacitors, which is the only thing which is stopping that charge from getting to the motherboard of the device.
The only reason you should charge your device overnight is because your provider wants your device to die so you can buy another, and that's IT.
I've seen a battery which was a highly rated lithium battery stretch a device in half with industrial sized screws, the battery stretched from 0.4" to 2.2 inches.
The only thing i did was to charge it a lot and it split the device in half (same device used to diagnose mercedes benz cars and BMW's)
Please don't drop "it's been proven" in here, you're very very wrong and the only person you're helping is your provider.
You make your decision who you'd like to listen to, i can't be arsed arguing any more than i already have.
To the OP.
RMA your phone, that's not right.
Click to expand...
Click to collapse
To bad for you then, since your fact are wrong. It's been proven my bigger professionals out there that it's a myth that battery gets damaged when keeping charger connected at 100% since when it reaches 100% charge point it will stop charging the battery, but mobile will still be running from Charger. So yeah just admit you are wrong, i'm not the one that's wrong.
Also they did say one thing, damage did occur only on very old batteries that exsisted years ago, then those kind of batteries couldn't handle and would become damaged when charger was connected at 100% and it was different type of battery back then as well. Now we got something called Ion battery which can handle the full charge better than old batteries did.
Also idc how many years you been working with phones, alot of people still think wrong and have wrong facts still.
But now your words are against over 10 or more proffessionals out there that has proven opisit answer, so yeah just admit you are one with wrong facts.
Not last but least, alot of people take old facts with new batteries and still belives that battery are affected same way. But answer is no it isn't affected same way. lithium ion is another kind of battery we use for quite few years now. But before lithium ion came then it was a another kind of battery that did not handle itself well with 100% charge and would easily wear out alot quicker and get damaged.
Jake.S said:
To bad for you then, since your fact are wrong. It's been proven my bigger professionals out there that it's a myth that battery gets damaged when keeping charger connected at 100% since when it reaches 100% charge point it will stop charging the battery, but mobile will still be running from Charger. So yeah just admit you are wrong, i'm not the one that's wrong.
Also they did say one thing, damage did occur only on very old batteries that exsisted years ago, then those kind of batteries couldn't handle and would become damaged when charger was connected at 100% and it was different type of battery back then as well. Now we got something called Ion battery which can handle the full charge better than old batteries did.
Also idc how many years you been working with phones, alot of people still think wrong and have wrong facts still.
But now your words are against over 10 or more proffessionals out there that has proven opisit answer, so yeah just admit you are one with wrong facts.
Not last but least, alot of people take old facts with new batteries and still belives that battery are affected same way. But answer is no it isn't affected same way. lithium ion is another kind of battery we use for quite few years now. But before lithium ion came then it was a another kind of battery that did not handle itself well with 100% charge and would easily wear out alot quicker and get damaged.
Click to expand...
Click to collapse
Lol ok as I said I'm not going to go into it
You overcharge your phone and see how you get on.
Tell me have you ever got anything close to these battery stats for SOT
https://forum.xda-developers.com/oneplus-5/how-to/screen-time-leaderboard-post-longest-sot-t3780178
14 hours 20 mins?
No I know you haven't
You carry on and I'll do my thing.
Max up time for an iPhone 6 183 hours.
That's a week to you.
I know you have never seen these numbers.
But whilst you're sitting there with your head in the sand overcharging your phone every night lol.
Spare a moment for what you could have.
Don't spread crap without proof.
I have tangible proof I've seen and had to replace devices because of it. Screens, batteries, buttons.
I've seen more kit then you'll ever see.
You carry on the way you are but don't tell people to do what you do. It's idiotic and until you realise that you'll believe what you've read.
FYI you're relying on capacitors.
The second they fail your screwed.
Lol lithium is lithium..
You charge it it expands, please try to understand the logistics and dynamics of what your are attempting to talk about.
Or I'll tell you what, you keep overcharging your poor phone and I won't and we'll see who's phone lasts the longest after a year. I promise you I'll put you to shame.
You're taking someone else's word you don't know over someone with first hand experience of this behaviour
On your head be it
Supercharging Works Again!
So after 11 days my p20 pro's ability to supercharge is back and Im so relived. Thanks for all your help!
markabes23 said:
So after 11 days my p20 pro's ability to supercharge is back and Im so relived. Thanks for all your help!
Click to expand...
Click to collapse
Did you noticably change anything? Or does it appear random?
dladz said:
Did you noticably change anything? Or does it appear random?
Click to expand...
Click to collapse
It just appears randomly. When I was at work earlier, it worked. But now that I'm home and I plugged in my phone it doesn't work again. It just promps every once in a while. It's like trying to supercharge and something is stopping my phone from doing it
my pro had a swim last night, and now it doesn't charge at all..