Database Develop

Shipping from Ebuyer (12/07/2012)

Dear (me, of course),
We can now confirm that your order (***) has been processed and payment has been successfully taken.
The order will be delivered on your selected delivered date. An email will be sent as soon as your order is dispatched from our warehouse.
Due to the way we supply products your order will arrive in the following way.
The items listed below will arrive in one delivery:
Item: Asus Nexus 7 Tablet PC, NVIDIA Tegra 3 Quad Core, 1GB RAM, 16GB Flash, 7" Touch, Wifi, Camera, Bluetooth, Android 4.1 - Qty: 1
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Received this just now.
Update:
Dear me,
Your order *** has been despatched for delivery and should be with you shortly. Your goods, dependant on courier, should be delivered between Monday-Friday 8am-6pm. Please note: if you selected a specific delivery timescale, please refer to your original order invoice.
As we ship items from numerous warehouse locations, there is a possibility your order will be despatched as several packages. But rest assured, all items will be received shortly.
To view or track your order please log on to www.ebuyer.com and access Your Account page. You can also view/print an invoice from your account page. All delivery terms and conditions can be found on www.ebuyer.com.
Please do not reply to this email. If you require any help, please contact a member of our Customer Support Team on 0871 521 3300 or via our online Enote system.
Thank you for shopping with Ebuyer.
Kind regards,
Ebuyer Customer Support www.ebuyer.com

If true... I hate you!... I'm really happy for you
Sent from my SPH-D710 using xda premium

An email will be sent as soon as your order is dispatched from our warehouse.
Click to expand...
Click to collapse
This means it wasn't dispatched yet...

theoneofgod said:
Received this just now.
Click to expand...
Click to collapse
Exciting; when did you place the order?

kboya said:
Exciting; when did you place the order?
Click to expand...
Click to collapse
he placed it about 5 minutes ago :highfive:

What's your "your selected delivered date?"

t-readyroc said:
What's your "your selected delivered date?"
Click to expand...
Click to collapse
Friday the 13th, of course!

@delta136 hah!
but, I just returned to the ebuyer site to find my order is now placed (previously was labelled 'stock warning') and the product site has moved from preorder to add to basket
http://www.ebuyer.com/388913-asus-nexus-7-tablet-pc-90ok0mi1100550u
damn, am a little too excited now!

Added image to first post.
I ordered 05/07/2012, now my status says "Pick in Progress"

Same here. It's a shame I won't be home till Monday to collect it
Sent from my HTC One X using Tapatalk 2

Ebuyer purchase page has changed from "Pre-Order" to "Buy it now".

theoneofgod said:
Added image to first post.
I ordered 05/07/2012, now my status says "Pick in Progress"
Click to expand...
Click to collapse
Well I got an email saying payment taken, but it will be shipped on the 6th of July 2012,
There is a parallel universe... i always knew
Mine has just changed to
Mine's just changed to "Pick in Progress"

sr1ks said:
Well I got an email saying payment taken, but it will be shipped on the 6th of July 2012,
There is a parallel universe... i always knew
Click to expand...
Click to collapse
Haha, me too.
Deliver: Fri 6th Jul 2012
Track Your Delivery
Click to expand...
Click to collapse

ebuyer seem to have sold about 400 in the last 10 minutes (but still not changed my status to 'pick in progress'--booo!)
---------- Post added at 02:15 PM ---------- Previous post was at 02:12 PM ----------
wrote too son
goods allocated
ship date 11/07 (hah)
brilliant, and Howden is about 20 miles from my house... extra brilliant!

kboya said:
ebuyer seem to have sold about 400 in the last 10 minutes (but still not changed my status to 'pick in progress'--booo!)
---------- Post added at 02:15 PM ---------- Previous post was at 02:12 PM ----------
wrote too son
goods allocated
ship date 11/07 (hah)
brilliant, and Howden is about 20 miles from my house... extra brilliant!
Click to expand...
Click to collapse
Ship date 11/07? That was yesterday...?

yup, but OP's was last week! It seems to go by the day after you preordered (next day delivery style)

The site now says order and just 220 left in stock.. they didnt get many at all... wonder how many preorders they managed..

These things are flying off the shelfs!
Checked 5 minutes ago they had 300 its now showing 218 in stock
Hope my Currys order ships soon

Kas206 said:
These things are flying off the shelfs!
Checked 5 minutes ago they had 300 its now showing 218 in stock
Hope my Currys order ships soon
Click to expand...
Click to collapse
checked 10 minutes ago and the stock showed under 10
something is fishy
you're looking at the 3rd allotment of over 400-600 units per fire sale

Maybe the stock counts are per warehouse?

POLL - Who's order has been confirmed?

Just want to get an idea/numbers of people who have got one/tried to get one...

I amazned so many ppl got them

Tried and the order crashed, but it appeared on Google Wallet 30 mins later.

I got two, first order went through when I thought it bugged, so I continued until I got confirmation. Then got 2 emails.
Looking at how it went, could have easily resell it, but I'm a nice guy, and cancelled the second one, to make someone else happy today :highfive:

spend 10mins getting as far as adding a nexus 4 16GB to my basket to then get an error.
finally managed to get to entering card details and address then got another error.
then finally got to clicking accept and buy and the screen froze for 10mins!
closed window down assuming it had crashed again then checked transactions in google wallet and my order was there.
checked credit card and money has gone out of account.
finally received my confirmation order email after an hour!
happy man....
craig

It is 6:00 AM US Eastern time and it still says Coming Soon Notify me. How are people ordering this? Can someone post a link to the order page.

abrahavt said:
It is 6:00 AM US Eastern time and it still says Coming Soon Notify me. How are people ordering this? Can someone post a link to the order page.
Click to expand...
Click to collapse
I'm in the UK and I think most who have voted are from Europe.

abrahavt said:
It is 6:00 AM US Eastern time and it still says Coming Soon Notify me. How are people ordering this? Can someone post a link to the order page.
Click to expand...
Click to collapse
I had check4change running ALL night with speakers at full volume next to my ear... so much waited anticipation!
I'm also in the east coast.. but now I've gotta go to school assuming they start selling at 3pm... I'm going to sprint home!
This will be an upgrade from a Nokia E63

I ordered mine. It crashed on the final google wallet page but i left it running whilst at school and 1 hr later got an email
It took me ages as it kept on showing out of stock, then in, then out again

Managed to snag mine around 8:14 this morning, took ages between transactions. I had one failed transaction so I refreshed and it went through as a single order. Confirmation email arrived around 9:20.
Phil

I had, got the the final Google Wallet screen, tried to send it and then realised I used the wrong card, panicked, closed that window and then never got another chance. Thankfully I've not had a confirmation on the first attempt, but equally very annoyed that I got that close and am now without.

I got one at 8:55 GMT. It failed on the Wallet screen so I assumed I didn't get anywhere. Checked Wallet 30 mins later and it is sitting there with the following
12 Nov
Google Commerce Ltd received your order.
12 Nov
You placed an order with Google Commerce Ltd on 12 Nov. Google Wallet sent a copy of this receipt to *****
I'll wait until it says it is shipping before getting my hopes up though.

I got one at 8:29am .... Got the checkout failed you card has not been charged. Well it was charged and I have one in my purchases. Got the confirmation email at 9:00am! But yea like everyone here I tried like 50 times. :laugh:

Managed to grab one at 08:45am in the UK, got the conf email and 'pending' on Google wallet, looks like despatch date is 15th.

After a few tries I got as far as the checkout but it failed at the last step (at 8:30 GMT). Lucky I had to give up and go to work as I got a confirmation e-mail 20 minutes later. Google Wallet says delivery estimate is the 15th, but I still have not had any money taken from my credit card. Little bit worried the order will just disappear at some point.

scae said:
After a few tries I got as far as the checkout but it failed at the last step (at 8:30 GMT). Lucky I had to give up and go to work as I got a confirmation e-mail 20 minutes later. Google Wallet says delivery estimate is the 15th, but I still have not had any money taken from my credit card. Little bit worried the order will just disappear at some point.
Click to expand...
Click to collapse
In the same boat. Hoping it wont just dissapear/randomly cancel

scae said:
After a few tries I got as far as the checkout but it failed at the last step (at 8:30 GMT). Lucky I had to give up and go to work as I got a confirmation e-mail 20 minutes later. Google Wallet says delivery estimate is the 15th, but I still have not had any money taken from my credit card. Little bit worried the order will just disappear at some point.
Click to expand...
Click to collapse
it says in the email that money is not taken until it is shipped :good:

I have received confirmation emails for both of my devices, with estimated delivery of 15 November.
However, I would not get too hung up on following order status, as my screeny below shows that apparently the Nexus 7 I ordered on august 2nd is still pending....
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mys3 said:
it says in the email that money is not taken until it is shipped :good:
Click to expand...
Click to collapse
True - money is not 'taken' till it ships, but it will usually put a 'hold' on the necessary funds. To check this, look at your account and see if 'available balance' is the save as 'latest balance'.

Careful about selling comments ...
uberNoobZA said:
True - money is not 'taken' till it ships, but it will usually put a 'hold' on the necessary funds. To check this, look at your account and see if 'available balance' is the save as 'latest balance'.
Click to expand...
Click to collapse
Don't be surprised if a moderator asks you to remove your sales note, as they did with me a few days ago. It's against xda rules.
Peter

Overnight Shipping?!

Please note that if you're voting in the poll, Options 2 & 3 should be switched, sorry about that.
I just got off the phone with Google Play. The guy I talked to didn't have any information but said he'd let me speak to his supervisor. After being on hold for a while (so they could look up more info), I spoke with the supervisor. He told me that even though my Nexus 4 and Bumper were ordered separately, they will be boxed together and shipped overnight. I asked him to make sure that he was positive and he said that Google told him that all devices ordered on the 13th should be getting the same treatment. I asked him to e-mail me what he said so that I could have a reference of him saying that. He did.
Here's proof: http://i.imgur.com/bSm38.png
Btw, I'm Level 3 Limbo.
EDIT: Also, my Google Wallet still says that my order was placed on the 13th and will ship on the 15th. My Google Wallet still says pending. I ordered a 16GB. I'll keep you guys updated if anything changes and if it arrives.
UPDATE: My Play Store status changed to: "Pending" http://i.imgur.com/Svyme.png

Good to know. Thanks!

But what does it say in play orders does it still say order 13th or something like 17th or 19th
Sent from my HTC Vision using xda app-developers app

otariq said:
But what does it say in play orders does it still say order 13th or something like 17th or 19th
Sent from my HTC Vision using xda app-developers app
Click to expand...
Click to collapse
I updated the OP. It says the order date was the 13th and the shipment date was the 15th. It never changed for me.

Mine shipment is being overnighted as well. Should arrive tomorrow.

Hopefully what he say is true. o_o

Foxy Roxy said:
Hopefully what he say is true. o_o
Click to expand...
Click to collapse
At this point, we can only hope.

This might only apply for ppl who's order date didn't change. Mine did so idk. Let us know if u get tracking number tonight
Sent from my HTC Vision using xda app-developers app

otariq said:
This might only apply for ppl who's order date didn't change. Mine did so idk. Let us know if u get tracking number tonight
Sent from my HTC Vision using xda app-developers app
Click to expand...
Click to collapse
When I was on the phone I asked the Supervisor why nothing was unchanged and his response was that 1) He didn't know exactly and 2) Google just gave them this information so things might change soon. He also told me that because it's overnight and it's so sudden that by the time I would get the number it could already be here.
I don't know what to believe, but this wasn't just a rep, it was the Supervisor (not sure if it mattered or not).
EDIT: I'm going to call them again and double-confirm.

You say limbo lvl 3? Could we be more specific, I don't have my limbo dictionary handy.

Limbo 3 was bo email but at that time they didn't change anyones order dates under play store so he said his remained 13 while mine changed from 13 to 19 this morning
Sent from my HTC Vision using xda app-developers app

El Daddy said:
Mine shipment is being overnighted as well. Should arrive tomorrow.
Click to expand...
Click to collapse
Did you also call and speak to a supervisor? I called earlier today and was told my order was changed to 11/19. It still says the 13th in goggle wallet.

MatAuc12 said:
You say limbo lvl 3? Could we be more specific, I don't have my limbo dictionary handy.
Click to expand...
Click to collapse
I ordered on the 13th, got a confirmation email, and got a back order email.
I just called them back and the girl read off of a something that Google gave them with the exact announcement. She said it doesn't apply to those with back order emails (such as myself), but I just lied and told her I never got one (since some people who got the email have received devices). I also asked her about why everything is still the same and she said that my Google Wallet payment is no longer pending on her end. She also said that I should get a tracking number by the end of the night. Hopefully this works out. I'm going to call back 1 or 2 more times and see what other info I can find.

I just called and can confirm what they told you. I was told the same thing. I was assured/guaranteed that my device will arrive tomorrow. I should get tracking number by the end of the night or early tomorrow morning.

I got my shipment confirmation about 15 minutes ago.
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So yeah, its true!

eep2378 said:
I just called and can confirm what they told you. I was told the same thing. I was assured/guaranteed that my device will arrive tomorrow. I should get tracking number by the end of the night or early tomorrow morning.
Click to expand...
Click to collapse
Damn, Here's to hoping!
I'm Limbo 3 as well on the order for my girlfriend and myself.. but my credit card company still has the charge in pending (according to the CC website...)
Wonder if the charge going from pending to active will trigger my standard text message alerts for large orders... would be a nice notice to get
Also wonder if the phone may perhaps show up tomorrow.. I thought they were just giving free 2 day shipping for back orders

Foxy Roxy said:
I got my shipment confirmation about 15 minutes ago.
So yeah, its true!
Click to expand...
Click to collapse
where do you check that page? double thanks in advance
Sent from my GT-N7100 using xda premium

Foxy Roxy said:
I got my shipment confirmation about 15 minutes ago.
So yeah, its true!
Click to expand...
Click to collapse
Did you receive the backorder email?
Also, what time zone are you in?

tian105 said:
where do you check that page? double thanks in advance
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
It's an email.

tian105 said:
where do you check that page? double thanks in advance
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Well, that was sent through email but you could check your order here: https://wallet.google.com/manage/#transactions:
---------- Post added at 06:10 PM ---------- Previous post was at 06:09 PM ----------
Infinimint said:
Did you receive the backorder email?
Also, what time zone are you in?
Click to expand...
Click to collapse
No i did not receive backorder email... and I'm in pacific time zone.

Verizon Users How did you get HD Voice if phone came from Google or Motorola

4 calls to Verizon and I am denied having my phone added to either device database for HD voice option. I bought from Google Play Store in Nov 2014. I need to add HD voice option so I can use VoLTE. Four support people filled out a form to have my device added to VZW database and then the option can be added. When trying to add now it fails said unknown device ID.
Motorola supplied me with device ID starts with 35. Verizon refuses to add any device since their Nexus all start with 99 for device ID. Anyone have this battle of issue with Verizon and find a fix?
My next thought is could I use another person Nexus that was Verizon and has the right 99 ID call back to have the feather added and then sway my sim back somewhat like some us did back when we got these phones?
Help

Login to your vzw account online. In the search vzw.com bar search "advanced calling". Click "Get the details" link and you should be able to add it from there.
Sent from my Nexus 6 using XDA Free mobile app

Yep if it is not a business account you are set
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Sent from my Benzo'd Google N6 on VZ

I should have added that...I am under a business account company direct pays for VZW bill for years so no login I can do its a national account...
So you guys are saying there was no issue of the device ID....you just logged in your account and selected that option and done?

I had to call Verizon to have that added. Could not do it myself online.

I just logged in, that is a screenshot for me actually doing it
Sent from my Benzo'd Google N6 on VZ

parcou said:
I should have added that...I am under a business account company direct pays for VZW bill for years so no login I can do its a national account...
So you guys are saying there was no issue of the device ID....you just logged in your account and selected that option and done?
Click to expand...
Click to collapse
No issue of non vzw device. That's the way I added it to my account.
Sent from my Nexus 6 using XDA Free mobile app

parcou said:
I should have added that...I am under a business account company direct pays for VZW bill for years so no login I can do its a national account...
So you guys are saying there was no issue of the device ID....you just logged in your account and selected that option and done?
Click to expand...
Click to collapse
There's some number you can dial from the handset to activate it I think for a business plan. Search the other threads in this forum and the general forum.

Thx all for the feedback....
And I wonder could I be going about this the wrong way. What I want is the ability to be in the airport while on long business calls and be able to check email so voice & data together.
This is suppose to be "Advance Calling 1.0" or is this HD Voice.....some tell me separate and some say same. If different how does one get "Advance Calling 1.0" only added...
Thx will see if there is a automated number for biz ppl I am SPOC/authorizer for our company and each time enterprise support has come back with a rejection since my device ID is not Verizon

bill3508 said:
I had to call Verizon to have that added. Could not do it myself online.
Click to expand...
Click to collapse
If you got your device like us from Google or Motorola, your device ID would be not same as the Verizon models. So what device ID number did you give them?
The shut me down since mine begins with 35 and Version Nexus starts with 99

it supposedly cannot be done on a business account.

cmh714 said:
it supposedly cannot be done on a business account.
Click to expand...
Click to collapse
For business accounts take a look at this post and let us know if it helps
http://forum.xda-developers.com/showpost.php?p=59619022&postcount=39
Or this one
http://forum.xda-developers.com/showpost.php?p=59639202&postcount=42

interesting...not that I need it I am all set and working with zero trouble since day one which was 12/31.
asked for a SIM, they sent it, got phone from Moto a few days later, popped it in, called and had it activated with absolutely no problems.
added HD calling and all is good, except of course the imei not being white listed appropriately.

parcou said:
If you got your device like us from Google or Motorola, your device ID would be not same as the Verizon models. So what device ID number did you give them?
The shut me down since mine begins with 35 and Version Nexus starts with 99
Click to expand...
Click to collapse
They wouldnt add my imei. It starts the same as yours 355, but they were able to add advanced calling. HD voice is when your talking to another Verizon customer with a HD voice device. Not the same as advanced calling or so I think.

Try this
I have the Nexus 6, purchased direct from Motorola and used on Verizon. From your Nexus 6, dial *611 for Verizon Support. Press 3 for Technical Support and when asked what you want help with, say "Advanced Calling One Dot Zero" and it will add that option. As soon as the phone call was over, it was enabled and working. BTW, this worked for a co-worker with an iPhone 6, we both have government/business accounts.

I bought a moto mini on eBay. It was 40.00. Then activated the feature on the mini. Then Swapped the sim with my nexus 6. I'm on a business plan as well.

droid rocks said:
I bought a moto mini on eBay. It was 40.00. Then activated the feature on the mini. Then Swapped the sim with my nexus 6. I'm on a business plan as well.
Click to expand...
Click to collapse
I thought so...this was going to be an option I was going to try as well it worked when getting N6 back in the day. Thx
moosetender8 said:
I have the Nexus 6, purchased direct from Motorola and used on Verizon. From your Nexus 6, dial *611 for Verizon Support. Press 3 for Technical Support and when asked what you want help with, say "Advanced Calling One Dot Zero" and it will add that option. As soon as the phone call was over, it was enabled and working. BTW, this worked for a co-worker with an iPhone 6, we both have government/business accounts.
Click to expand...
Click to collapse
I will try this now and see...thx!
bill3508 said:
They wouldnt add my imei. It starts the same as yours 355, but they were able to add advanced calling. HD voice is when your talking to another Verizon customer with a HD voice device. Not the same as advanced calling or so I think.
Click to expand...
Click to collapse
Other guy said the same will try now...Thx!
stevexyz0 said:
For business accounts take a look at this post and let us know if it helps
http://forum.xda-developers.com/showpost.php?p=59619022&postcount=39
Or this one
http://forum.xda-developers.com/showpost.php?p=59639202&postcount=42
Click to expand...
Click to collapse
Will explore and report back...thx for links!

Friends...Thx for the feedback...
I finally got it to working being a corp user with:
1. Used another phone and put my sim in it this phone was a VZW phone. Added all the features, HD, Advance Calling. All done I put the sim back in my N6 and all worked...
2. Did not get a chance to try the automated line as posted in the links to see if it would allow me to add as one user posted
All info given was well received and thank you all

Pre-Ordering on Samsung.com - Result: Everything is sold out! How is that possible?

It's day one of pre-orders. Could they seriously already be all out of T-Mobile S10s and S10+s?
I don't think it's possible.
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Samething with Verizon

majorbro said:
It's day one of pre-orders. Could they seriously already be all out of T-Mobile S10s and S10+s?
I don't think it's possible.
Click to expand...
Click to collapse
Maybe it's just a marketing gimmick to boost the hype and interest in S10s.

First time ordering via Samsung web. They are saying back ordered from my yesterday T-Mobile S10+! Sounds fishy...
Also, if not shipped can these orders be canceled? Never mind, I just canceled it.

It took me 1 hour and 45 minutes to complete my order at launch last night so I believe they did have a good turnout.

Not showing sold out to me? Try this link:
http://t.info.samsungusa.com/r/?id=...PDM93199&p26=eml-mb-cph-219-2457-&p27=reserve

Placed my order around 10 am est for a Verizon 128gb black with no issue through Samsung.

Placed my order at 9 am and it took a few minutes.

majorbro said:
It's day one of pre-orders. Could they seriously already be all out of T-Mobile S10s and S10+s?
I don't think it's possible.
Click to expand...
Click to collapse
What configuration did you try?> I placed an order for Tmo S10 Blue 512 around 11:34 AM and it was successful.

This fixed the out of stock error for me!!! THANKS SO much. was getting frustrating.
shollywood said:
Not showing sold out to me? Try this link:
http://t.info.samsungusa.com/r/?id=...PDM93199&p26=eml-mb-cph-219-2457-&p27=reserve
Click to expand...
Click to collapse
---------- Post added at 12:40 AM ---------- Previous post was at 12:04 AM ----------
dangit, I accidently added the s10 non + and started over and now I am back again with the out of stock messages.....
whatnot.com said:
This fixed the out of stock error for me!!! THANKS SO much. was getting frustrating.
Click to expand...
Click to collapse

whatnot.com said:
This fixed the out of stock error for me!!! THANKS SO much. was getting frustrating.
---------- Post added at 12:40 AM ---------- Previous post was at 12:04 AM ----------
dangit, I accidently added the s10 non + and started over and now I am back again with the out of stock messages.....
Click to expand...
Click to collapse
Try another browser OR clear your cookies, history, etc. Still seeming to work for me.

I ended up purchasing the S10+ in Prism White (128 GB) (Unlocked) - Expected Delivery 3/15

Tried different computers, browsers, deleted cache, etc.
shollywood said:
Try another browser OR clear your cookies, history, etc. Still seeming to work for me.
Click to expand...
Click to collapse

whatnot.com said:
This fixed the out of stock error for me!!! THANKS SO much. was getting frustrating.
---------- Post added at 12:40 AM ---------- Previous post was at 12:04 AM ----------
dangit, I accidently added the s10 non + and started over and now I am back again with the out of stock messages.....
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whatnot.com said:
Tried different computers, browsers, deleted cache, etc.
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Make sure you're logged out of the account, maybe try as new user account. Think they tie it to one per right now.

Could be due to the reservations. They may be holding out for those who reserved until the 72 hour mark has passed.
Good luck and hopefully you are able to preorder!

At the top of my invoice it says one of my items is on back order but when I look at the items it shows the phone shipping by March 15 and the buds shipping with the phone. Nowhere on either item is there anything about either being on back order except at the top. I thought maybe it meant my trade-in was the back order item since they haven' t sent the return shipping label and I won't ship the trade until after I receive the S10.

did my order at 530am the 21st and had no problem, so yeah i guess a lot of people ordered? mines also the original shipping by 3/8 too

That's the problem, I am one of the reservations and I couldn't order and now that I finally got an order through the ship date is march 15 and the color watch I wanted was out of stock.
Outbreak444 said:
Could be due to the reservations. They may be holding out for those who reserved until the 72 hour mark has passed.
Good luck and hopefully you are able to preorder!
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---------- Post added at 05:46 AM ---------- Previous post was at 05:40 AM ----------
I tried everything I could yesterday and this AM it was working better. I was able to check out through the reserve link but the verizon blue 128 was out of stock by then and also the only watches left were pink and green. I picked an unlocked blue 128 instead and a green watch. When I got to the checkout the ship date changed to 3/15 on the phone and the $50 credit was missing. It was the closest I got to putting an order through so I did it figuring I can call samsung support to get the extra 50 off.
Now annoyingly enough I looked at the check out now and they are giving the phone for 965 and watch for 185. Also the black watch is there for back order. I am considering putting another order through and cancelling the first. I'll have to wait until 3/22 for the phone but I'll get like 50 bucks more off and the color watch I originally wanted.
So frustrated with Samsung after this and the debacle with my note 7.
shollywood said:
Make sure you're logged out of the account, maybe try as new user account. Think they tie it to one per right now.
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It seems they may be following the "fruit" marketing scheme, only release a fraction of the stock, to create market demand. Then you can go to the press and say pre-owned orders are sold out.

Try through their Shop app?