They charged me $36.00 for Activation.
I am on Sprint SERO Premium but I don't think that makes a difference.
mswlogo said:
They charged me $36.00 for Activation.
I am on Sprint SERO Premium but I don't think that makes a difference.
Click to expand...
Click to collapse
Also on SERO-P, ordered over the phone, was told I would be charged an activation fee, haven't seen it post to my account yet.
ahecht said:
Also on SERO-P, ordered over the phone, was told I would be charged an activation fee, haven't seen it post to my account yet.
Click to expand...
Click to collapse
Yeah it gets posted to your next billing cycle.
schmeggy929 said:
Yeah it gets posted to your next billing cycle.
Click to expand...
Click to collapse
Usually you can email and ask them to waive it. In the past SERO account never got charged activation.
funny thing did anyone initially get charged 249.99 to upgrade, i did and i had to get refunded 50 bucks
ticklemepinks said:
funny thing did anyone initially get charged 249.99 to upgrade, i did and i had to get refunded 50 bucks
Click to expand...
Click to collapse
249.99 with 50 rebate if you order over the phone. If you order on line at sprint.com it's 199 and free shipping.
Sent from my lair.
volk9029 said:
249.99 with 50 rebate if you order over the phone. If you order on line at sprint.com it's 199 and free shipping.
Sent from my lair.
Click to expand...
Click to collapse
It's $199 online for new lines only, it's $249.99 online for upgrades.
ahecht said:
It's $199 online for new lines only, it's $249.99 online for upgrades.
Click to expand...
Click to collapse
Actually sometime during the day, Sprint lowered it to $199 on upgrade. Not sure what tempted them to do so, but we're not complaining.
Ascertion said:
Actually sometime during the day, Sprint lowered it to $199 on upgrade. Not sure what tempted them to do so, but we're not complaining.
Click to expand...
Click to collapse
Good to know. I have no way of checking now that my upgrade has been used.
Wish they had done this earlier so I didn't have to deal with 30 minutes on the phone and having to send in a rebate form (and paying an extra $3.50 in sales tax).
ahecht said:
It's $199 online for new lines only, it's $249.99 online for upgrades.
Click to expand...
Click to collapse
I got mine for $200 and it was an upgrade.
Sent from my SPH-L710 using XDA Premium 4 mobile app
I did not get charged an activation fee. Even called and double checked. But was told it was because Im on a corporate account and they do not get charged an activation fee on eligible upgrades. Coming from Evo 4G LTE
AAA discount
I just googled Sprint AAA discount and ordered it through their site, picked up an additional 10% discount on the bill and no activation fee charged at checkout...
ticklemepinks said:
funny thing did anyone initially get charged 249.99 to upgrade, i did and i had to get refunded 50 bucks
Click to expand...
Click to collapse
Thanks, I just called and got my refund. I placed my order the moment they were available, about 11:50am CST and was charged $249. I would've never known if it wasn't for your post. I also got hit with the activation fee.
I may have to jump ship. Verizon has buy one get one free with a $50 of coupon making it $140 for 2 brand new HTC ones m8s...currently using a note 3 so I'm still on the fence but considering I'd save $40 a month on service if I jump as well, I may just have to give up the note 3
Sent from my SM-N900P using xda app-developers app
williejr185 said:
Thanks, I just called and got my refund. I placed my order the moment they were available, about 11:50am CST and was charged $249. I would've never known if it wasn't for your post. I also got hit with the activation fee.
Click to expand...
Click to collapse
glad i could help, i'm sure a few people did what we did and have no idea
ticklemepinks said:
glad i could help, i'm sure a few people did what we did and have no idea
Click to expand...
Click to collapse
Apparently they posted the wrong price @ 249.99. It was suppose to have an attached promo code for $50 pricing it down to $199.99 but it was poorly communicated. Thus on the night of the 25th the new $199.99 upgrade price was posted.
So if you call into customer care, tell them your situation and let them know that you need to talk to the order status department and they will credit you $50 + associated tax ($58.xx total for me) to your Sprint account (no charge back).
Thanks girl.
$199 upgrade cost, Sprint SERO. Ordered on launch day/evening and being delivered tomorrow (Friday). $36 activation
Sent from my Nexus 7 using Tapatalk
exSD said:
Apparently they posted the wrong price @ 249.99. It was suppose to have an attached promo code for $50 pricing it down to $199.99 but it was poorly communicated. Thus on the night of the 25th the new $199.99 upgrade price was posted.
So if you call into customer care, tell them your situation and let them know that you need to talk to the order status department and they will credit you $50 + associated tax ($58.xx total for me) to your Sprint account (no charge back).
Thanks girl.
Click to expand...
Click to collapse
You have a 16% sales tax rate?
mswlogo said:
You have a 16% sales tax rate?
Click to expand...
Click to collapse
Obviously not. My county's sales tax is half that - I think the dude on the phone just did the mafs wrong.
ticklemepinks said:
funny thing did anyone initially get charged 249.99 to upgrade, i did and i had to get refunded 50 bucks
Click to expand...
Click to collapse
Yes. I opted to have the $53 something taken off my next bill.
Related
Seeing as how getting a Nexus 4 from the Play Store within the next month may be impossible, who here is considering / has already purchased one full price from T-Mobile?
To my understanding, they're the exact same units as the ones sold on the Play Store (not carrier locked)
Another little perk is that exchanges would be a breeze if there was some defect in the phone.
How much is the price for that?
tyraelasd said:
How much is the price for that?
Click to expand...
Click to collapse
$499.
An idea would be to start a new contract, then cancel it over the phone in the same hour. I think your total price would be around $400
Maroon Mushroom said:
$499.
An idea would be to start a new contract, then cancel it over the phone in the same hour. I think your total price would be around $400
Click to expand...
Click to collapse
+ tax and prorated cell phone bill for at least 1 day.
T-Mobile is $499 plus tax
Good luck trying to buy off contract at T-Mobile store, I found 2 stores in Atlanta that had 1 left and they refused to sell of contract. They said the first batch is for new lines and upgrades. I tried to get one of my cousins upgrade for t-mobile, but he was out of town and I couldn't get him to make me a authorized user since he wasn't the primary to account. You can try your luck, it might be a YMMV situation.
crawlgsx said:
+ tax and prorated cell phone bill for at least 1 day.
Click to expand...
Click to collapse
Prorated cell phone bill would be less than $5.
No tax here in Oregon, the only thing I may have to worry about would be an activation fee
Are you sure you're able to do that? I thought they would try to charge you the full month before canceling.
This has been discussed in this thread
T-Mobile Nexus 4 thread [DISCUSSION] [NEWS]
Closed
$250 (upgrade price), $36 activation fee...then add tax. I think it's annoying that Sprint is making us loyal customers pay the difference for new customers (as they save $100 upon signing up.)
Had to vent...
Welcome to the world of sales. It's all about acquisition.
Sent from my SPH-L720 using Tapatalk 2
Sell your old phone on ebay/Craigslist or just sell it back to Sprint. If you work hard enough you can get the $36 activation fee waived.
Sent from my SPH-L720 using xda app-developers app
mjs2011 said:
Welcome to the world of sales. It's all about acquisition.
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
It'd be different if other carriers did it, too. Every single other carrier has it for $200 on upgrade.
You should be able to get the activation fee waived. I have every single time.
Ascertion said:
It'd be different if other carriers did it, too. Every single other carrier has it for $200 on upgrade.
Click to expand...
Click to collapse
Check out wirefly and amazon mobile. Sometimes they are around $50 less than Sprint.
I bought my S4 from Sam's Club for $190. On an added bonus...Sam's Club only charges tax on the sale amount and not the regular retail price.
Sent from my SPH-L720 using xda app-developers app
I'm way more disappointed in Sprint's cell service. The S4 is a great phone and well worth $250, I payed full price off contract for mine $599, -$263 that I got for my S3 on trade in at Best Buy. But being locked into a two year contract with Sprints pathetic network is another thing.
Sent from my SPH-L720
GiantJay said:
I'm way more disappointed in Sprint's cell service. The S4 is a great phone and well worth $250, I payed full price off contract for mine $599, -$263 that I got for my S3 on trade in at Best Buy. But being locked into a two year contract with Sprints pathetic network is another thing.
Sent from my SPH-L720
Click to expand...
Click to collapse
Hopefully the completion of their LTE rollout wins you over...
ive been a sprint customer for 12 years and the last phone i got they refused to waive my activation fee. i used to just make a simple call and request they waive it, i wasnt rude, or threatening and they flat out refused. they gave me the "we're trying to expand our network and push lte to more markets" excuse. and i bought it. i figure if my 36 bucks gets lte here faster then its worth it. that wont stop me from calling every time i get hit with an activation fee.
Ascertion said:
$250 (upgrade price), $36 activation fee...then add tax. I think it's annoying that Sprint is making us loyal customers pay the difference for new customers (as they save $100 upon signing up.)
Had to vent...
Click to expand...
Click to collapse
sams club has i for 166 and they waive the activation fee the first weekend of the month so im paying aroun 175 for it lol
harmansingh said:
sams club has i for 166 and they waive the activation fee the first weekend of the month so im paying aroun 175 for it lol
Click to expand...
Click to collapse
Don't you need a membership for that? I would so do that if it was possible.
I upgraded with Sprint at Costco (yes you have to have a membership).
Phone was $195, no activation fee, and it included an accessory bundle. Not the best bundle, but hey, a free TPU case, Car charger and some other items aren't bad.
I only got charged $150 for the device when activating a new line (of course plus the activation fee, all carriers charge this). However, I also got charged a $100 deposit on the line, I'm assuming because of my credit or lack thereof. So I wound up paying $250 when I got my GS4. Is this what everyone else is talking about or did they itemize the phone as costing $250? As a note, I ordered online, not in a store if that makes a difference for anyone.
Yea, it's ridulous that Sprint would charge the most among the carriers. But I bought the S4 off-contract and they offered the best price when the preorders were going on ($599.99).
optimummind said:
Yea, it's ridulous that Sprint would charge the most among the carriers. But I bought the S4 off-contract and they offered the best price when the preorders were going on ($599.99).
Click to expand...
Click to collapse
Amazon also has it for $599 off contract, so I went to Best Buy and had them price match and got the phone there.
Sent from my SPH-L720
optimummind said:
Yea, it's ridulous that Sprint would charge the most among the carriers. But I bought the S4 off-contract and they offered the best price when the preorders were going on ($599.99).
Click to expand...
Click to collapse
Sprint has always been cheapest carrier in terms of nearly everything (plans, phones, etc.) But this was a surprise. I'll probably wait until a 3rd party retailer has a big sale and jump on it then.
Thanks everyone for the suggestions. Can I upgrade through Costco/Sam's club online without membership?
I couldn't resist. I got it the first day I had an upgrade. With everything (taxes and upgrade) on top of the 250 bucks for the device my out of pocket was aroubd 280. It was quite disappointing and the insult was that I didnt enjoy the device at first after being a die hard HTC follower.
Sent from my SPH-L720 using xda app-developers app
GiantJay said:
Amazon also has it for $599 off contract, so I went to Best Buy and had them price match and got the phone there.
Sent from my SPH-L720
Click to expand...
Click to collapse
I thought of Amazon as well but when I submitted my preorder, Amazon didn't have the Sprint S4 for sale.
optimummind said:
I thought of Amazon as well but when I submitted my preorder, Amazon didn't have the Sprint S4 for sale.
Click to expand...
Click to collapse
They didn't have it in stock either when I had Best Buy price match them.
Sent from my SPH-L720
I know tmobile recently killed the discount they offered top-up card resellers, but there must be someone who is still offering some sort of discount. Anyone know of any websites that are still/currently offering any sort of discount?
hp420 said:
I know tmobile recently killed the discount they offered top-up card resellers, but there must be someone who is still offering some sort of discount. Anyone know of any websites that are still/currently offering any sort of discount?
Click to expand...
Click to collapse
None that I could find. You could still buy $50 refills for ~$40 from eBay as of last month, but even those seem to have dried up.
Yeah, I couldn't find anything. I spent 2 hours searching this morning, and all I could find were some pretty shady sites that offered no more than $2 off. I even enlisted the help of my sister, who is into extreme couponing and can find a deal on ANYTHING if you give her time.....nothing
I finally just caved and topped up the old fashioned way. If anyone finds anything I would greatly appreciate a heads-up, though. I'd love to be able to save a few bucks from now on!
Try prepaid-refill.com... I've bought tmo refills from that site a few times with no issue. They have tmo refill deals from time to time, I bought a $50 refill for $40 the other day and yes I know the risk involved with using this site.
Sent from my Nexus 4 using xda premium
You can still save a buck or two on tax if you use callingmart to buy refills, they charge zero tax for tmo prepaid. Saves me a little over $4 a month
Sent from my Nexus 4 using Tapatalk 4 Beta
lowrider262 said:
You can still save a buck or two on tax if you use callingmart to buy refills, they charge zero tax for tmo prepaid. Saves me a little over $4 a month
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
yeah, I noticed tmo charged about $4 in tax...wasn't very pleased when I saw how much it was, but I think next time I'm going to do just what you said....every little bit helps, and it really adds up over a two year span which is what a standard contract would be, assuming I had one
buy from Target using Redcard, 5% off no tax.
lowrider262 said:
You can still save a buck or two on tax if you use callingmart to buy refills, they charge zero tax for tmo prepaid. Saves me a little over $4 a month
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
This is what I do. The fact that it has no taxes and it's instant is really nice. I do miss the extra dollar or two savings they did offer, but it's still worth it over going to a store or something.
namartlu said:
buy from Target using Redcard, 5% off no tax.
Click to expand...
Click to collapse
At the risk of bumping an old thread, this is great advice. Also right now $30 cards are on sale for $28.49, so with the 5% off, no tax, free shipping, it comes out to $27.07 per card.
Link to card: http://www.target.com/p/t-mobile-30-prepaid-refill-card/-/A-14510266#
Tmo refills seem to be on sale for non red card holders I got $5 off a $100 at target and they don't charge tax.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Ostrich Egg said:
At the risk of bumping an old thread, this is great advice. Also right now $30 cards are on sale for $28.49, so with the 5% off, no tax, free shipping, it comes out to $27.07 per card.
Link to card: http://www.target.com/p/t-mobile-30-prepaid-refill-card/-/A-14510266#
Click to expand...
Click to collapse
Target sales on prepaid cards usually last a week so I'm guessing this deal is good till Saturday night.
I know this is old but best not create a new thread.
anyway, just dig around and wow these discount are completely dried out. eBay and Target even sell $100 refill for $105. Cost more than face value. Wow. Buy directly from T and have to pay tax. So my $10 refill is almost $12.
More then 10% off on the t-mobile refill
hp420 said:
I know tmobile recently killed the discount they offered top-up card resellers, but there must be someone who is still offering some sort of discount. Anyone know of any websites that are still/currently offering any sort of discount?
Click to expand...
Click to collapse
Hello, There is a person on ebay who is good, and selling the tmobile refill card. He is giving more then %10 percent off, that is if you are still interested. I am new and cannot post URls so if you got to ebay, then copy and paste this into the search box. 161496855152
Thank You
kmonga said:
Hello, There is a person on ebay who is good, and selling the tmobile refill card. He is giving more then %10 percent off, that is if you are still interested. I am new and cannot post URls so if you got to ebay, then copy and paste this into the search box. 161496855152
Thank You
Click to expand...
Click to collapse
It's auction, so it could easily end up at full price, but I'll definitely watch it, thanks!
Great price. Im going to try to price match this at verizon store, i just bought one 5 days ago.
djarmin76 said:
Great price. Im going to try to price match this at verizon store, i just bought one 5 days ago.
Click to expand...
Click to collapse
Let me know if they price match it for you. I just bought one few days ago for $149 at a Verizon store. Thank You
http://www.droid-life.com/2013/11/07/lg-g2-drops-to-49-on-contract-at-verizon-until-november-11/
Turns out Amazon is selling AT&T and Verizon version 199 off contract!
Edit: nm, fixed now. That was quick!
Sent from my VS980 4G using xda app-developers app
The verizon store i went to still had the phone at $149 so i called verizon and i got the price match. The deal maybe just online.
Fyi for those who may have not pulled the trigger in buying the G2 the droidlife story helios posted has an additional promotion code you can use at checkout for additional $50 off. If it works then this phone would be free!
Edit
http://www.verizonwireless.com/b2c/...&jspName=/promo/splash/ewp?v=39&PUBID=1225267
Damn, 7 days past window.
heleos said:
http://www.droid-life.com/2013/11/07/lg-g2-drops-to-49-on-contract-at-verizon-until-november-11/
Turns out Amazon is selling AT&T and Verizon version 199 off contract!
Edit: nm, fixed now. That was quick!
Sent from my VS980 4G using xda app-developers app
Click to expand...
Click to collapse
I got in on this. I have one shipping from Amazon with a total invoice cost of $199.99
.. not sure what I want to do with it. May just resell.
I hope you get it. However I read people are getting emails from amazon saying they are not honoring this glitch even with people showing statuses of shipping. Fingers crossed
I have done no work today because of this phone crazyness.
Amazon would just eat those as a loss in profit. I wonder how many of them got sold. Either way, good catch for the ones that got it for 199 off contract.
Sent from my G2
djarmin76 said:
I hope you get it. However I read people are getting emails from amazon saying they are not honoring this glitch even with people showing statuses of shipping. Fingers crossed
I have done no work today because of this phone crazyness.
Click to expand...
Click to collapse
My status shows "Shipping Now" and my card has been charged ... fingers crossed I guess.
not sure if this is the same thing but
http://www.verizonwireless.com/b2c/device/smartphone/lg-g2?null
has the LG G2 for free with code VZWDEAL. Good till 11/11. 2 year contract required.
this might also help some people who are wondering about pulling the trigger
http://www.droid-life.com/2013/09/17/keep-unlimited-data-verizon-upgrade/
Please correct me if I am wrong. I read that Verizon 4G phones come unlocked and that I can use a Verizon LG G2 on another carrier. So can I buy this phone from Verizon (for free) and then just pay the ETF and go use it on TMobile?
Please advise me on such a strategy. Thanks.
Univsoldur said:
not sure if this is the same thing but
http://www.verizonwireless.com/b2c/device/smartphone/lg-g2?null
has the LG G2 for free with code VZWDEAL. Good till 11/11. 2 year contract required.
this might also help some people who are wondering about pulling the trigger
http://www.droid-life.com/2013/09/17/keep-unlimited-data-verizon-upgrade/
Click to expand...
Click to collapse
Code don't work for free. Got it for $49
Sent from my HTC6435LVW using Tapatalk 2
MicroMod777 said:
Code don't work for free. Got it for $49
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
I did the VZWDEAL and got the phone for free. DL also posted the SLICK50 will get the phone for free also.
Another Verizon tip. If you're upgrading from a previously unlimited data line to 2GB of data, ask about Verizon Max (might be spelled Maxx). You get 6GB of data for the 2GB price. Got it for both mine and my wife's phone (that's 6GB per phone, not shared between the two of us). I had to call the customer support line as the store guys didn't know about it (3rd party vendor), and you'll need to go through a verification process that takes a couple days. But once done you'll have 6GB of data for $30 per month.
asianflavor said:
I did the VZWDEAL and got the phone for free. DL also posted the SLICK50 will get the phone for free also.
Click to expand...
Click to collapse
Tried both codes on my second like and no discount. Odd. $49 is still a sweet deal.
Sent from my HTC6435LVW using Tapatalk 2
Good news: My G2 that I ordered from Amazon shows shipped for the low price of $225 with next day shipping!!!
Bad news: A lot of people seem to think Amazon will recall the shipped orders.
They will price match. I called verizon to get a refund. Just bought the phone on monday..
If they try to give you ****, you have 14 days to return the phone.
Return your phone. Then say, you know what, Id like to get that phone again.. =D bam..
but seriously, they should be able to knock it down or give you credit.
Verizon guarantees price match within 14 days of activating. I paid 200, got the 50$ off last week, just missed the other 100$ and 50 with code. So, I paid 150.
Steamer86 said:
Verizon guarantees price match within 14 days of activating. I paid 200, got the 50$ off last week, just missed the other 100$ and 50 with code. So, I paid 150.
Click to expand...
Click to collapse
I paid 100 for the phone before getting the price adjustment. I would have paid 150 for this phone without hesitation.
If you are thinking about buying an S6 T-Mobile is giving the 64gb version for the same price as the 32, or you can stay with the 32 and take a credit for the difference. And if you bought it on May 9th or after you can go switch your 32 for a 64 for free.
http://www.phonedog.com/2015/05/21/...-s6-buyers-may-take-part-gs6-memory-promo-too
EDIT I bought my 32 on May 5th, four days too late. I called 611 and tried to get them to let me get the 64 but they wouldn't budge.
thanks!
Just called 611, I qualify, thanks for the tip!
Buyer Remorse is 20 days, so you have until the 25th to return your phone, so just send it back and get a new one this week end?
stevessvt said:
If you are thinking about buying an S6 T-Mobile is giving the 64gb version for the same price as the 32, or you can stay with the 32 and take a credit for the difference. And if you bought it on May 9th or after you can go switch your 32 for a 64 for free.
http://www.phonedog.com/2015/05/21/...-s6-buyers-may-take-part-gs6-memory-promo-too
EDIT I bought my 32 on May 5th, four days too late. I called 611 and tried to get them to let me get the 64 but they wouldn't budge.
Click to expand...
Click to collapse
Remix22 said:
Just called 611, I qualify, thanks for the tip!
Buyer Remorse is 20 days, so you have until the 25th to return your phone, so just send it back and get a new one this week end?
Click to expand...
Click to collapse
Is 20 days for online purchases? In store purchases as far as I know is and always has been 14 days. And I just looked at my receipt and it too says 14 days.
What if I got 64gb? Will they give me a refund? Got it in th 20th only with $200 down (EIP)
http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_ReturnPolicy&print=true 14 days in store and 20 days if bought on the phone or online AND for upgrades, hope you fall in one of these categories
jhun80 said:
What if I got 64gb? Will they give me a refund? Got it in th 20th only with $200 down (EIP)
Click to expand...
Click to collapse
You should get $80 back if you bought it on the 20th.
Remix22 said:
http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_ReturnPolicy&print=true 14 days in store and 20 days if bought on the phone or online AND for upgrades, hope you fall in one of these categories
Click to expand...
Click to collapse
Unfortunately I don't. I bought in store. Oh well. Glad some of you are going to get to take advantage of this.
jhun80 said:
What if I got 64gb? Will they give me a refund? Got it in th 20th only with $200 down (EIP)
Click to expand...
Click to collapse
I called yesterday and they gave me an $80 bill credit.
Synyster06Gates said:
I called yesterday and they gave me an $80 bill credit.
Click to expand...
Click to collapse
So i can claim it now? I dont have to wait tomorrow?? Cool. Thank you
jhun80 said:
So i can claim it now? I dont have to wait tomorrow?? Cool. Thank you
Click to expand...
Click to collapse
Correct. People have been calling in since the 20th.
Synyster06Gates said:
I called yesterday and they gave me an $80 bill credit.
Click to expand...
Click to collapse
Synyster06Gates said:
Correct. People have been calling in since the 20th.
Click to expand...
Click to collapse
I called the Tmo CS and they said its gonna start tomorrow, i asked them about the buyers remorse coz i bought the phone before the 23rd but they told me to call where I brought it from.
Or what are the right questions to ask them? Looks like some of the reps aren't aware of the promo yet because they have to check online. They asked me where I saw the promo on what site. I told them xdadev lol
jhun80 said:
I called the Tmo CS and they said its gonna start tomorrow, i asked them about the buyers remorse coz i bought the phone before the 23rd but they told me to call where I brought it from.
Or what are the right questions to ask them? Looks like some of the reps aren't aware of the promo yet because they have to check online. They asked me where I saw the promo on what site. I told them xdadev lol
Click to expand...
Click to collapse
I told them I saw it on their website when I went to pay my bill. I just said I purchased my phone on the 20th and I saw the promotion online. I said if I had known about that I would have waited a few more days, and I was wondering if there was anything they could do for me. She put me on hold to talk to someone then came back and credited it.
Synyster06Gates said:
I told them I saw it on their website when I went to pay my bill. I just said I purchased my phone on the 20th and I saw the promotion online. I said if I had known about that I would have waited a few more days, and I was wondering if there was anything they could do for me. She put me on hold to talk to someone then came back and credited it.
Click to expand...
Click to collapse
Can you give me the exact link of their website where you saw it? Thanks for the tip
jhun80 said:
Can you give me the exact link of their website where you saw it? Thanks for the tip
Click to expand...
Click to collapse
I just tried looking for it and unfortunately I can't find it. It may have been an accident but after seeing it confirmed online I used the online chat and he advised me to call.
They do have the ad on TV - https://www.youtube.com/watch?v=cfDchiL302w
I had to buy it at launch ?
My store tried to charge me the $50 restocking fee, even though I am within the grace period. Is that correct?
droidwrx said:
My store tried to charge me the $50 restocking fee, even though I am within the grace period. Is that correct?
Click to expand...
Click to collapse
Nope. According to the article its supposed to be retro active. 14 days if store purchase, 20 if online.
stevessvt said:
Nope. According to the article its supposed to be retro active. 14 days if store purchase, 20 if online.
Click to expand...
Click to collapse
I called customer service and they said it is a gray area, and within the discretion of the store, to charge that restocking fee. They were unwilling to do anything further. So, this did not work for me.
droidwrx said:
My store tried to charge me the $50 restocking fee, even though I am within the grace period. Is that correct?
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Call customer service from your phone with 611 and tell them your story. Chances are they will put a note on your account to give you a 50 dollar credit if the store charges you. If that does happen all you have to do is call them again and your next bill will be credited.
EDIT
Just saw your reply, I'm sure a 50 dollar credit is also at the cs reps discretion.
I was told going from 32 to 64 will have the 50$ restock. Even with the sale this weekend. And is tmo giving away the 32gb free? Would I then just not have to pay the monthly fee for it? Mine is defective anyway so I have to exchange. If the 32 is free and no monthly fee on top of the 50$ line fee then I'll take it free.
I purchased a 64 s6 and 64 edge on the 17th, customer service gave me a $160 credit to my bill. Also confirmed buyers remorse was for 14 days from the 23rd. This post saved me a bunch of money and I thank you!