[Q] Handy stuck after CM update - One (M7) Q&A, Help & Troubleshooting

Hi guys.
I'm really in need of some big help. I tried to update my phone today (HTC One with OneDroid), because it said there would be a new stable (!) version. So I installed it, but then after rebooting the device, the message "Unfortunately, the process com.android.phone has stopped." pops up. I can press "OK", but it just appears again, and again, and again. I already had this bug a few times, but I was able to solve it with flashing the rom again.
To the main problem: My PC won't recognize the phone, I'm not able to load a new ROM on the sd card. Fastboot USB also doesn't seem to work. Also, my SIM-Card doesn't seem to work, obviously there must a connection between the error message and this failure.
How can I make it visible on my PC (WIN 7 btw.) so I can load a new ROM on the phone or how can I make the error disappear?
Versions:
OneDroid CM11-20140405-SNAPSHOT-M5-m7
TeamWin Recovery
HTC undlocked via HTC Dev.
Already tried factory reset, bug still existing, so I guess it's because of the actually unstable ROM. How can I make my PC recognize the phone?
Thanks in advance!

Did you take a nandroid backup in TWRP before flashing the new rom/update?
If you can boot normally your pc wont recognize your phone, thus not being able to copy another rom zip, then do it via adb sideload.

aightbit said:
Hi guys.
I'm really in need of some big help. I tried to update my phone today (HTC One with OneDroid), because it said there would be a new stable (!) version. So I installed it, but then after rebooting the device, the message "Unfortunately, the process com.android.phone has stopped." pops up. I can press "OK", but it just appears again, and again, and again. I already had this bug a few times, but I was able to solve it with flashing the rom again.
To the main problem: My PC won't recognize the phone, I'm not able to load a new ROM on the sd card. Fastboot USB also doesn't seem to work. Also, my SIM-Card doesn't seem to work, obviously there must a connection between the error message and this failure.
How can I make it visible on my PC (WIN 7 btw.) so I can load a new ROM on the phone or how can I make the error disappear?
Versions:
OneDroid CM11-20140405-SNAPSHOT-M5-m7
TeamWin Recovery
HTC undlocked via HTC Dev.
Already tried factory reset, bug still existing, so I guess it's because of the actually unstable ROM. How can I make my PC recognize the phone?
Thanks in advance!
Click to expand...
Click to collapse
See FAQ 2 in @nkk71 guide to help get your pc talking to device
http://forum.xda-developers.com/showthread.php?t=2541082

mb_guy said:
See FAQ 2 in @nkk71 guide to help get your pc talking to device
http://forum.xda-developers.com/showthread.php?t=2541082
Click to expand...
Click to collapse
Thanks, trying to get it fixed now again.
windieboss said:
Did you take a nandroid backup in TWRP before flashing the new rom/update?
If you can boot normally your pc wont recognize your phone, thus not being able to copy another rom zip, then do it via adb sideload.
Click to expand...
Click to collapse
Unfortunately not, no backup made. Thanks for the tip with adb sideload.

Fixed it, thanks for the tips! :good:

Related

[Q] USB device malfunctioned

I don't really know what I messed up but my computer doesn't recognize my phone any more.
After flashing Ultimate 8.2 beta and Ultimate 8.2 it just doesn't work.
What could I have done the mass storage is working with everyone except me.
I included some pictures. I'd appreciate getting helped.
banttu said:
I solved my problem here's the steps.
1. make sure that you have a rom on your sd-card to flash (just in case)
2. do a nandroid backup trough CWM
3. factory reset your phone, reboot
4. uninstall the phones drivers from the computer. unless you have a computer which doesn't have them installed
5. Connect your phone into computer and let it install the sd-card drivers
6. remove the mass storage from your computer safely
7. install the samsung galaxy s drivers for your computer
8. plug your phone into the computer. now it should be recognized and you'll be able to flash to stock if you want via Odin
Click to expand...
Click to collapse
banttu said:
I don't really know what I messed up but my computer doesn't recognize my phone any more.
After flashing Ultimate 8.2 beta and Ultimate 8.2 it just doesn't work.
What could I have done the mass storage is working with everyone except me.
I included some pictures. I'd appreciate getting helped.
Click to expand...
Click to collapse
try uninstalling the drivers for your phone on the pc.
factory reset your phone.
Does it recognise in odin when in download mode?
The same issue. I have Ultibread 1.4 and wanted to flash the JVK but windows keep disabling it. Can't find the device either in normal state or in download state. Odin also didn't recognize it
I'm on win7 x86
Did a factory reset - still the same
I tried different cables and PC's - no luck Anyone !! Any idea?
nightrave said:
I tried different cables and PC's - no luck Anyone !! Any idea?
Click to expand...
Click to collapse
I solved my problem here's the steps.
1. make sure that you have a rom on your sd-card to flash (just in case)
2. do a nandroid backup trough CWM
3. factory reset your phone, reboot
4. uninstall the phones drivers from the computer. unless you have a computer which doesn't have them installed
5. Connect your phone into computer and let it install the sd-card drivers
6. remove the mass storage from your computer safely
7. install the samsung galaxy s drivers for your computer
8. plug your phone into the computer. now it should be recognized and you'll be able to flash to stock if you want via Odin
Didn't help in my case. I did the backup and wipe/factory reset the phone. Enabled the debugging mode, removed kies and all the drivers, rebooted the phone and the pc, connected the phone to pc and had the same message Any idea where I could got it wrong?
P.S. ANd the phone is now extreeeemly laggy and unresponsive
Well this is brilliant! I have made it even worse. I thought thought, that maybe the kernel is the cause of the issue, downloaded the SGS KErnel flasher and flashed the CF-Root-XW_OXX_JV1-v1.3-BusyBox-1.17.1. After the reboot the phone is stuck at the GalaxyS logo and is not booting. I can get into the recovery and the Download mode but the phone is still not being recognized and when I try now to wipe/data or do a factory reset I get loads of red errors Please tell me that I didn't brick it yet
nightrave said:
Well this is brilliant! I have made it even worse. I thought thought, that maybe the kernel is the cause of the issue, downloaded the SGS KErnel flasher and flashed the CF-Root-XW_OXX_JV1-v1.3-BusyBox-1.17.1. After the reboot the phone is stuck at the GalaxyS logo and is not booting. I can get into the recovery and the Download mode but the phone is still not being recognized and when I try now to wipe/data or do a factory reset I get loads of red errors Please tell me that I didn't brick it yet
Click to expand...
Click to collapse
Do you have a rom on your sd-card? Flash it trough recovery.
Or doesn't recovery even recognize your sd-card?
banttu said:
Do you have a rom on your sd-card? Flash it trough recovery.
Or doesn't recovery even recognize your sd-card?
Click to expand...
Click to collapse
I have forgot to put it on ( ARghhh! My stupidity is amazing.
When I go into recovery I get lots of:
e:failed to mount /cache
and
e:Can't open /Cache
nightrave said:
I have forgot to put it on ( ARghhh! My stupidity is amazing.
When I go into recovery I get lots of:
e:failed to mount /cache
and
e:Can't open /Cache
Click to expand...
Click to collapse
And I guess that there's no nandroid backup either?
Though they didn't work in my case.
banttu said:
And I guess that there's no nandroid backup either?
Though they didn't work in my case.
Click to expand...
Click to collapse
It was in the previous kernel. But in the last one I've flashed there is no restore/backup functionality, although the backup might be actually be on the sd card
nightrave said:
It was in the previous kernel. But in the last one I've flashed there is no restore/backup functionality, although the backup might be actually be on the sd card
Click to expand...
Click to collapse
Well, there seems to be only a one solution.
You have to uninstall the phones drivers, and install them again.
Then plug your to your computer in download mode and it'll install rest of the drivers.
Then Odin should be able to recognize your phone and your good to flash stock.
But you really, really have to uninstall the drivers
Well I did it before. I uninstalled all related to samsung from the add/remove programs. Rebooted the pc and still getting this error. In the properties of the device in the device manager I have "unknown device". I don't have any drivers on the pc as far as I see. I install the drivers from here. Connect the device again and get the same error
nightrave said:
Well I did it before. I uninstalled all related to samsung from the add/remove programs. Rebooted the pc and still getting this error. In the properties of the device in the device manager I have "unknown device". I don't have any drivers on the pc as far as I see. I install the drivers from here. Connect the device again and get the same error
Click to expand...
Click to collapse
Hmm.. I did change the computer.. Maybe you should put the drivers on a flash drive and go to your friends computer to flash.
The thing is that he does not have the drivers installed before either.
Don't know why it worked for me but... it worked.
I am going to try the last thing - I have a System backup from the time I definitely didn't have them on the PC and see if this helps....
Nope.... Didn't help.... I am completely desperate. Maybe anyone would have another magical solution?
Guys! ANy idea? Plzzzzz. I'd do anything to get it back to life
Me too i get "unknown device" when attached with usb in download mode...ive been trying to get it back workin for a week now...tried everything...which means i can't flash it to gingerbread
Anyone got any ideas ?
I have tried different PC's and it's the same. Is there maybe a way to reset the device somehow?
nightrave said:
I have tried different PC's and it's the same. Is there maybe a way to reset the device somehow?
Click to expand...
Click to collapse
Hi!
I have a similar problem.
For few days, I cannot connect my SGS to my Notebook.
I have windows 7 x64 installed, and it has never had any problems with connections.
Now, I don't know why, but I cannot connect it.
I tried to connect it to another computer, which has windows 7 x86.
And it was succesfull!
Now, it seems, that I don't have a hardware issue, but I cannot imagne, how I could solve this problem.
I already tried these:
- remove drivers/programs
- tried other USB slots
- downloaded newer USB driver for x64
- removed USB drivers (all of them)
- unplugged my notebook for over 5 minutes (also removed the battery)
Every time I plug my SGS to my PC only this message appears:
"unknown device" - or something similar, because I have a hungarian windows 7.
Sorry about my english.
Has anyone any idea?
Thx for advance

[Q] HELP: Stuck in bootloader or no USB

Hi All,
from one moment to another my X1 decided to boot into bootloader mode.
The strange thing is however, that when I connect it to the USB of my PC and reset the X1, it boots normally. Well, almost normal as the USB doesn't seem to be working.
I flashed the rom to APP-SW_X1_GENERIC_UK_1213-6450_R3AA010__KOVS using the SDCard and that worked without a problem. But still the X1 boots into bootloader mode (except when connected to the PC).
I tried a hardreset, pressed the volume down button several times (to make sure it isn't stuck), tried to use MTTY (but that doesn't show a prompt), but nothing seems to help.
Is there anyone who can help me with this, because I'm out of ideas....
Update:
I managed to boot the OS (USB connected) and install HSPL using Xperia-SSPL-Manual. This succeeded and I now have SPL-0.78.OliNext. I flashed the phone to a new ROM (826x_KOVSKY_29017_2021), and that succeeded as well. It didn't solve my problem however. I still get the bootloader screen when I start the phone and can only start the OS by starting with USB connected...
Update2:
Yesterday evening I took the whole phone apart to make sure no buttons are/were stuck. Didn't find anything, put it back together and it still boots into bootloader.
I also managed to get a connection to the phone using NueTTY. I executed command Set 14 0, restarted the phone...and still it boots into bootloader.
If there is any one who knows of something that I haven't tried yet, PLEASE let me know....
same problem,,if there's a way to flash recovery from sd card in fastboot mode,,that'd be great
kldahmd said:
same problem,,if there's a way to flash recovery from sd card in fastboot mode,,that'd be great
Click to expand...
Click to collapse
Flashing the ROM is no problem, I can put every ROM on it that I like. But even after flashing the ROM the phone still starts in bootloader....
You can try to go into the bootloader on ur pc and use recovery.bat with fastboot.
xvink said:
Flashing the ROM is no problem, I can put every ROM on it that I like. But even after flashing the ROM the phone still starts in bootloader....
Click to expand...
Click to collapse
hi, I'm kind of having the same issue as you do..can you please be of help and tell me how did you manage to HSPL it to 0.78.OliNex?
Correct me If I am wrong, but you must copy Xpera_SSPL_Manual. exe on X1, run it from file explorer and then run X1_HardSPL.exe on your PC, whlie X1 is connected via usb (although mine also doesn't recognize the X1) ?
i would really apreciate it... thnx
i have the same problem guys, did anyone of you found any solution for this?
same problem
Have you tried to do a task29 with KovskyAdvancedRUU?

[Q] Can Anybody Help Me

So I tried to load a ROM to get 4.4.2 and upon start up I got stuck on the new Boot screen. I'm pretty sure I bricked it, I tried clearing cache and dalvik cache and system (with TWRP) after I had no luck there. Now upon start up I get stuck on the HTC boot screen. Is there anyway I can fix this, I pretty much define the word newbie on this stuff so any step by step help is really appreciated
As a follow up I also get a message when trying to do anything from recovery that says ' No OS Installed! Are you sure you wish to ____?' and the phone is no longer recognised by my pc (I have all relevant drivers)although the pc acknowledges that there is something in the usb port
iClueless said:
As a follow up I also get a message when trying to do anything from recovery that says ' No OS Installed! Are you sure you wish to ____?' and the phone is no longer recognised by my pc (I have all relevant drivers)although the pc acknowledges that there is something in the usb port
Click to expand...
Click to collapse
Are you using Windows 8/8.1 ?
Had the problem, too and found a fix for it... Install Win7 or something older
The Thing with "No OS installed"... have u got a unlocked Bootloader? :/

Can't flash ROM: Wipe all and don't have OS

Hi there.
I recently flashed the OmniROM to my i8190, but since it got several issues, after two weeks i decided to flash stock ROM.
So i enter TWRP recovery and wipe all data on the smartphone, but then my computer crashed and lost the VM that got Odin and drivers etc. so in a new VM i decided to try to flash, but now i can't.
Odin doesn't recognize my i8190, i thought ADB sideload could do the trick following this guide http://forum.xda-developers.com/showthread.php?t=2559200but all i got was:
error: device not found
Now i ended up with a pretty brick hahaha.
How can i flash a ROM ..ANY to my phone.
I got another i8190 so i installed the drivers from it to the VM, all except the MTP device, that got error.
I also installed SAMSUNG drivers, but nothing, ... i'm kind of losing it now hahaha.
Can someone helpe me flash this thing?
a) I CAN enter TWRP Recovery
b) I CAN enter Download Mode
c) Don't know if Odin doesn't pick it up since USB Debug i presume it's not on, but then again, since no OS is installed, i don't know how to turn it on from recovery or something like it.
zenneka said:
Hi there.
I recently flashed the OmniROM to my i8190, but since it got several issues, after two weeks i decided to flash stock ROM.
So i enter TWRP recovery and wipe all data on the smartphone, but then my computer crashed and lost the VM that got Odin and drivers etc. so in a new VM i decided to try to flash, but now i can't.
Odin doesn't recognize my i8190, i thought ADB sideload could do the trick following this guide http://forum.xda-developers.com/showthread.php?t=2559200but all i got was:
error: device not found
Now i ended up with a pretty brick hahaha.
How can i flash a ROM ..ANY to my phone.
I got another i8190 so i installed the drivers from it to the VM, all except the MTP device, that got error.
I also installed SAMSUNG drivers, but nothing, ... i'm kind of losing it now hahaha.
Can someone helpe me flash this thing?
a) I CAN enter TWRP Recovery
b) I CAN enter Download Mode
c) Don't know if Odin doesn't pick it up since USB Debug i presume it's not on, but then again, since no OS is installed, i don't know how to turn it on from recovery or something like it.
Click to expand...
Click to collapse
Try another usb port and/or another usb cable. Also make sure that nothing with kies is runnung in background if you happens to have that installed.
When you connect with adb, also take a look on your phone screen if it asks for authorization to connect.
You got both download and recovery so problem is with connection/drivers.
zenneka said:
Hi there.
I recently flashed the OmniROM to my i8190, but since it got several issues, after two weeks i decided to flash stock ROM.
So i enter TWRP recovery and wipe all data on the smartphone, but then my computer crashed and lost the VM that got Odin and drivers etc. so in a new VM i decided to try to flash, but now i can't.
Odin doesn't recognize my i8190, i thought ADB sideload could do the trick following this guide http://forum.xda-developers.com/showthread.php?t=2559200but all i got was:
error: device not found
Now i ended up with a pretty brick hahaha.
How can i flash a ROM ..ANY to my phone.
I got another i8190 so i installed the drivers from it to the VM, all except the MTP device, that got error.
I also installed SAMSUNG drivers, but nothing, ... i'm kind of losing it now hahaha.
Can someone helpe me flash this thing?
a) I CAN enter TWRP Recovery
b) I CAN enter Download Mode
c) Don't know if Odin doesn't pick it up since USB Debug i presume it's not on, but then again, since no OS is installed, i don't know how to turn it on from recovery or something like it.
Click to expand...
Click to collapse
Try this :
If you have an external sdcard in your s3 mini then :
1. remove it and put it into a other phone
2. download a ROM and move the ROM what you downloaded to your external sdcard
3. Put the external sdcard back to your s3 mini
4. Go to recovery and choose "install from external sdcard"
5. And intstall the ROM
6. Done! You have a OS again.
It's very easy and if you don't have a external sdcard then you have a big problem bro
shelves mmerese
xXPR0T0TYPEXx said:
1. remove it and put it into a other phone
Click to expand...
Click to collapse
If you have an adapter (micro SD to SD) then you should be able to insert the card into a card reader. This will probably be easier than trying to find another phone.
MarisPiper said:
If you have an adapter (micro SD to SD) then you should be able to insert the card into a card reader. This will probably be easier than trying to find another phone.
Click to expand...
Click to collapse
Yeah i did this, but no luck at all.
Finally i change the usb driver, installed Kies again and voilá! Odin picked up the phone and flash were on .
Thanks to all.
Glad you've got it sorted.
I've noticed my PC wants to install drivers for the phone almost constantly. Every small change seems to result in a change of driver. It can be frustrating.
MarisPiper said:
Glad you've got it sorted.
I've noticed my PC wants to install drivers for the phone almost constantly. Every small change seems to result in a change of driver. It can be frustrating.
Click to expand...
Click to collapse
due to windows updates this should be expected that certain third party software like the drivers would need updates
so that leaves two choices
either keep your stuff up to date
or
get left behind and drowned in problems

Alcatel Idol 4 6055K problem with firmware

Hello,
I have a somewhat aged Idol 4 lying here.
This no longer boots or it hangs in the boot loop.
So I tried to install an update via a stock rom from the network via the recovery menu and ADB sideload and always got the error status 7. (Alcatel_Idol_4_6055K_01001_01002_OTA)
Resetting the system didn't help here either.
Then I tried to install TWRP on the device.
But unfortunately both methods that I tried failed.
Once via Sahara & firehose-test and the second was Suger QCT via the download mode.
But both of them got the error message NPRG Error 5002.
I have installed suitable USB drivers.
So my question, does anyone have a tip for me on how I could get the device revived?
And Sorry for my bad english
Hm.. said:
Hello,
I have a somewhat aged Idol 4 lying here.
This no longer boots or it hangs in the boot loop.
So I tried to install an update via a stock rom from the network via the recovery menu and ADB sideload and always got the error status 7. (Alcatel_Idol_4_6055K_01001_01002_OTA)
Resetting the system didn't help here either.
Then I tried to install TWRP on the device.
But unfortunately both methods that I tried failed.
Once via Sahara & firehose-test and the second was Suger QCT via the download mode.
But both of them got the error message NPRG Error 5002.
I have installed suitable USB drivers.
So my question, does anyone have a tip for me on how I could get the device revived?
And Sorry for my bad english
Click to expand...
Click to collapse
Hello, I deleted my system from twr without realizing what I was doing, the result is that I stay on the Alcatel logo. My steps were, the installation of sugar, when it starts not to update the application. Choose the 6055 model, since the 6055P model that is mine does not appear in the drop-down. Before starting sugar, turn off the mobile completely and connect it off to the usb of the pc, check if when connecting it the pc does not detect it, use another cable (there are many cables that only serve to charge and not to read on the pc) Now start sugar, choose the model and click on the Udgrade tab. You will surely get several messages saying that the mobile has been modified and that you lose the guarantee, go ahead accepting the message, in a few minutes you will have it ready. Greetings.
Perdigon55 said:
Hello, I deleted my system from twr without realizing what I was doing, the result is that I stay on the Alcatel logo. My steps were, the installation of sugar, when it starts not to update the application. Choose the 6055 model, since the 6055P model that is mine does not appear in the drop-down. Before starting sugar, turn off the mobile completely and connect it off to the usb of the pc, check if when connecting it the pc does not detect it, use another cable (there are many cables that only serve to charge and not to read on the pc) Now start sugar, choose the model and click on the Udgrade tab. You will surely get several messages saying that the mobile has been modified and that you lose the guarantee, go ahead accepting the message, in a few minutes you will have it ready. Greetings.
Click to expand...
Click to collapse
Hello, thanks for the answer and the download.
I've tried the same way. I still downloaded your file and tried as you described.
Unfortunately I got the same error NPRG Error 5002 again.
Unfortunately I have no idea where the problem could be.
I found out that it could be a memory error.
As if a flash process had failed and there is no longer a correct series of partitions.
So I would need a complete original rom and would have to flash it via fastboot.
I could also try it via twrp, but I don't get this flashed.
And I don't have a complete original rom either.
Hello,
So I have now been able to flash the phone with another PC with Sugar QCT after it suddenly started up after the battery was completely empty and I charged it again.
But unfortunately the boot problem persists after turning off the phone again.
Even after replacing the battery with a new one.
Then I tried to flash TWRP via the Alcatel Flasher.
The flash process was successful but there was no TWRP on it after the reboot.
So the problem could still be somewhere else than just the firmware.
Hm.. said:
Hello,
So I have now been able to flash the phone with another PC with Sugar QCT after it suddenly started up after the battery was completely empty and I charged it again.
But unfortunately the boot problem persists after turning off the phone again.
Even after replacing the battery with a new one.
Then I tried to flash TWRP via the Alcatel Flasher.
The flash process was successful but there was no TWRP on it after the reboot.
So the problem could still be somewhere else than just the firmware.
Click to expand...
Click to collapse
Hello, it may be that you are making the same mistake that I made when installing recoveri. When selecting the recovery, note that the twr is the one that weighs about 14 mb and the original one about 24 mb. I think that when you make a copy with the recovery program and then install the twr you select it wrong. In the program, do not make the copy of the recovery, skip that step and go directly to install and select the 14 mb file. You will see that this is the problem. Cheers

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