Hi,
I´ve got a HTC one (un-rooted, factory default), bought without a contract at MediaMarkt in Stockholm/Sweden, that has started rebooting itself randomly, and when it comes into the OS it doesnt seem to boot correctly.
It often skips the PIN-code and I can access the phone, but it will not connect to my cellphone network-provider (it shows the 5 bars with an X-symbol).
I can still connect to my wifi at home and access all (I havnt tried all, but most) of the apps.
When i go into "search for available networks" it says it cant be done because of an unexpected failure.
It often, but not always, asks me if I want to send a failure-report to HTC.
Sometimes the phone sits like this for hours, but usually it takes about 30-40 sec, then it reboots itself without any prompt. Usually into the same mode and it can keep on rebooting itself for 5-20 times before finally asking me for a PIN number and starting up normally.
I´ve tried starting in Safe Mode and still get the same issue.
I found a simular post here, although I have never rooted my HTC one: http://forum.xda-developers.com/showthread.php?p=50888522
Any ideas to what might be causing this?
Getvar:
INFOversion: 0.5
INFOversion-bootloader: 1.56.0000
INFOversion-baseband: 4A.25.3263.21
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main: 4.19.401.11
INFOversion-misc: PVT SHIP S-ON
INFOserialno: HT35YW909601
INFOimei: ***********************
INFOmeid: 00000000000000
INFOproduct: m7_ul
INFOplatform: HBOOT-8064
INFOmodelid: PN0710000
INFOcidnum: HTC__Y13
INFObattery-status: good
INFObattery-voltage: 4252mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: dirty-4dab9d12
INFOhbootpreupdate: 11
INFOgencheckpt: 0
all: Done!
finished. total time: 0.041s
Went into the log file that my phone generates for HTC
And it reads:
[1708152] ramdump_show_rst_msg: KP: subsystem_restart_wq_func [de756080]: failed to power up external_modem! [1709565]
Any additional info needed?
best regards
/Bo
Related
So I just flashed the new viper Rom and after it was finished it went to reboot and booted straight into boot loader and any option I click on it takes me right back to the boot loader.I have searched the forum and tried what I seen but still no luck I have fastboot erase cache and all still with no luck. Please help me lol...
Anybody
awdlexusis said:
Anybody
Click to expand...
Click to collapse
Without more info, tough to say.
Likely you accidentally flashed the international setup as opposed to Sprint. If so, you need to RUU back to pure stock and start over.
ok i just tried that and half way through i got a error[131] customer id error
please get the correct rom update utility and try again
??
INFOversion: 0.5
INFOversion-bootloader: 1.44.0000
INFOversion-baseband: N/A
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main: 1.31.651.2
INFOversion-misc: PVT SHIP S-OFF
INFOserialno: FA34XS902638
INFOimei: 990001466721701
INFOmeid: 99000146672170
INFOproduct: m7_wls
INFOplatform: HBOOT-8064
INFOmodelid: PN0720000
INFOcidnum: ROGER001
INFObattery-status: good
INFObattery-voltage: 4059mV
INFOpartition-layout: Generic
INFOsecurity: off
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOgencheckpt: 0
all: Done!
This is my very first post because I am desperate enough to make an account and come ask for help so if you would please help! Ill try to be as thorough as I can.
I have an AT&T HTC One M7 and This morning I was running software version 4.1.2 I believe? *Just bought this phone from someone yesterday*
and today I also decided to download the update, since people have been saying its amazing. Before downloading the update, my phone worked perfectly, nothing wrong with it.
After the download completed, the phone just kept going on a reboot loop. Earlier in the day, when it would load, it would load to the main lock screen, where you can slide to unlock, but as the day went on, it just skipped to the HTC white screen without showing the default lock screen. If i press the power button quickly the default lock screen will light up only for a second and quickly revert back to the white HTC screen. And on top of that, its hard trying to get anything done when the phone is rebooting every 2 minutes.
Any advice? Im new to this all but have been researching all day, I unlocked my bootloader thus far with HTCdev using Hasoon All-In-One kit.
Please help?
Power it on into the bootloader and give people the details on what is listed. I probably won't be back to help, so this is a bump and what others will ask for.
Sent from my One using XDA Premium 4 mobile app
well im sure people know the options on bootloader, ive tried factory resetting the phone already, ive tried clearing the cache multiple times as well
bump** sorry if im not allowed to post this, new to the site :S just kinda desperate for some help, been browsing these forums for a while today now
Can you post a fastboot getvar
Getvar
INFOversion: 0.5
INFOversion-bootloader: 1.55.0000
INFOversion-baseband: 4T.20.3218.13
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main: 3.17.502.3
INFOversion-misc: PVT SHIP S-ON
INFOserialno: ************
INFOimei: *****************
INFOmeid: 00000000000000
INFOproduct: m7_ul
INFOplatform: HBOOT-8064
INFOmodelid: PN0712000
INFOcidnum: CWS__001
INFObattery-status: good
INFObattery-voltage: 4290mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: dirty-2da61e5e88
INFOhbootpreupdate: 11
INFOgencheckpt: 0
all: Done!
From the research I've done I believe this is the getvar info? Didnt wanna bother and ask how to find it, hopefully this is it.
Rysak071 said:
INFOversion: 0.5
INFOversion-bootloader: 1.55.0000
INFOversion-baseband: 4T.20.3218.13
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main: 3.17.502.3
INFOversion-misc: PVT SHIP S-ON
INFOserialno: ************
INFOimei: *****************
INFOmeid: 00000000000000
INFOproduct: m7_ul
INFOplatform: HBOOT-8064
INFOmodelid: PN0712000
INFOcidnum: CWS__001
INFObattery-status: good
INFObattery-voltage: 4290mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: dirty-2da61e5e88
INFOhbootpreupdate: 11
INFOgencheckpt: 0
all: Done!
From the research I've done I believe this is the getvar info? Didnt wanna bother and ask how to find it, hopefully this is it.
Click to expand...
Click to collapse
Your RUU is in this thread about 4 posts down, download it and run it, it will return you to stock.
http://forum.xda-developers.com/showthread.php?t=2476000
Seanie280672 said:
Your RUU is in this thread about 4 posts down, download it and run it, it will return you to stock.
http://forum.xda-developers.com/showthread.php?t=2476000
Click to expand...
Click to collapse
doesnt the bootloader have to be locked for that? mines unlocked now
Rysak071 said:
doesnt the bootloader have to be locked for that? mines unlocked now
Click to expand...
Click to collapse
yup, just relock it.
Code:
fastboot oem lock
Hi Everyone,
hello all ,
I unlocked the bootloader of my htc one for rooting (android lolippop) , but I put a bad SU file and the phone is dead . I see the boot image " HTC One" but black screen after . I installed CWM recovery but I replaced by TWRP (installation ok but I can not do anything on it, it does not react )
here is the information from my phone:
INFOversion: 0.5
INFOversion-bootloader: 1.61.0000
INFOversion-baseband: 4T.35.3218.16
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main: 7.19.401.2
INFOversion-misc: PVT SHIP S-ON
INFOserialno: SH37WW906364
INFOimei: 357864057389593
INFOmeid: 00000000000000
INFOproduct: m7_ul
INFOplatform: HBOOT-8064
INFOmodelid: PN0710000
INFOcidnum: HTC__304
INFObattery-status: good
INFObattery-voltage: 3754mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: dirty-0e2a13e5
INFOhbootpreupdate: 11
INFOgencheckpt: 0
sorry for bad english ' i m using a traductor.
HELP ME PLEASE
Hello, download this: https://drive.google.com/file/d/0B17smFr95pleSFhvZHd2a0RkTFE/view?pli=1.
Then, relock your bootloader (fastboot oem lock).
For the further instructions take a look here:
http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944
Then, your phone will be back to normal. I had the same problem as you with the black screen, but it is fixed now.
Hello,
Ive scoured the forums for a fix for my phone but nothing seems to work!
I recently deleted my OS and used a RUU to fix but i encountered some problems,
My System UI kept crashing,
My Package Installer kept crashing,
My home button doesnt work,
My slide down bar doesnt work,
I have an SD card problem meaning i can not download anything( corrupt maybe? )
MY phone would go into ADB Sideload but my PC (windows 7) wont recognise it, but when it is in recovery it will!
I cant fastboot or adb push my rom because my cmd freezes, I can not repartition my SD Card!
Im using TWRP
Here is my system details:
INFOversion: 0.5
INFOversion-bootloader: 1.61.0000
INFOversion-baseband: 4T.35.3218.16
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main: 7.18.161.30
INFOversion-misc: PVT SHIP S-ON
INFOserialno: xxxxxxxxxxxx
INFOimei: 3xxxxxxxxxxx
INFOmeid: 00000000000000
INFOproduct: m7_ul
INFOplatform: HBOOT-8064
INFOmodelid: PN0710000
INFOcidnum: VODAP001
INFObattery-status: good
INFObattery-voltage: 3869mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: dirty-92aee636
INFOhbootpreupdate: 11
Some help as soon as possible would be great!!!
Hello
As you can see, I'm a newbie...
My son dropped his phone in water ...we bagged it and followed all the steps to dry it out as best we could...
Now, when powered on, it just cycles through the startup to the HTC logo, continuously, which I believe is called "boot Loop". I've gone through a bunch of videos and tutorials on what do do in that case, as well as searched here, and none seem to really work. From what I can see, even to root it requires that it be in Developer mode, but since I cannot even get it to bot up, I can't get it into it..
I can get it into the menus by holding power and volume down though...
Question is, is this phone garbage or is there any hope? If there's hope, I'd really appreciate it..
Thanks
OK, been reading and trying things for hours..
I can get to the bootloader screen, and its stable BUT:
Its says LOCKED in pink..
Recovery option just takes me into the boot loop again..
Factory reset, same thing..
I can get Fastboot USB to come up, but not sure what to do after that. The phone was stock, unmodified..
Somewhere else I read to post this info as it was helpful...
c:\mini-adb>fastboot getvar all
INFOversion: 0.5
INFOversion-bootloader: 3.19.0.0000
INFOversion-baseband: 1.101.1372.19.1121
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main: 1.19.666.4
INFOversion-misc: PVT SHIP S-ON
INFOserialno: FA49YY403170
INFOimei: removed (saw that a mod had removed this info on the other post...)
INFOimei2: Not Support
INFOmeid: 00000000000000
INFOproduct: a11_ul
INFOplatform: hTCBmsm8226
INFOmodelid: 0PCV22000
INFOcidnum: BM___001
INFObattery-status: good
INFObattery-voltage: 0mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: 74b2d0b4
INFOhbootpreupdate: 11
INFOgencheckpt: 0
all: Done!
finished. total time: 0.012s
Really Appreciate any help on this..
OK,
More reading, and trials...
Got the bootloader Unlocked..and now it also says "Tampered"...?