I'm getting really confused by the responses from distributors and people on this forum. Correct me if I'm wrong:
a) Expansys are selling Grey imports which do not contain the software fix?
b) The official release date is the 16th June? 19th June? 9th June? 23rd June? (depending on what site you go on)
c) if above is correct why are some sites saying they are getting a stock in on the 12th (originally 9th)
d) How do you know you have a grey? Obviously the manuals etc will be in english.
e) Is the software fix available to correct the issue if you have a Grey?
I'm sure I'm not the only person thinking this in the UK
See if HTC let you register your serial. If not, then its probably grey.
If you didn't get your device in HK, or direct from HTC, then its pretty likely its a grey
Well I've ordered mine from TotalPDA. They have informed me that they are getting them in stock on the 11th June. Depending on the release date this could mean its a grey
I doubt it, why would they risk all the bad press after seeing the reaction eXpansys have got?
I'm going to drop an email to them and see what I get back. I'll post anything I receive
it will depends on where you live, Expansys has offices around the world, and they sell the offical hong kong version both english and chinese, if you get the english hong kong version, it's the same as any english version you buy, you will see it labelled WWE which is world wide english, the only differences is, you don't get the official warranty, and HTC will not give you support.
kms
So do these 'grey' imports come with UK power plugs or some adapter?
And are they factoy sealed when you get them?
kms108 said:
it will depends on where you live, Expansys has offices around the world, and they sell the offical hong kong version both english and chinese, if you get the english hong kong version, it's the same as any english version you buy, you will see it labelled WWE which is world wide english, the only differences is, you don't get the official warranty, and HTC will not give you support.
kms
Click to expand...
Click to collapse
If Expansys were labelling it as HK sourced, as they often do for other products, that would be fair enough - people would know what they're buying. But they're not - the top of their product page prominently claims it to be "version: UK, GPS". No doubt by the time they're forced to change it they well have sold all the stock at the vastly inflated price. To me that looks like deliberate deception, further supported by the deletion of the original grey import thread on their forum, and locking of other threads on the subject. They have also refuse to answer whether the warranty is for 1 or 2 years (as offered with some EU HTC models). Highly unethical in my book.
Ineedtoys said:
If Expansys were labelling it as HK sourced, as they often do for other products, that would be fair enough - people would know what they're buying. But they're not - the top of their product page prominently claims it to be "version: UK, GPS". No doubt by the time they're forced to change it they well have sold all the stock at the vastly inflated price. To me that looks like deliberate deception, further supported by the deletion of the original grey import thread on their forum, and locking of other threads on the subject. They have also refuse to answer whether the warranty is for 1 or 2 years (as offered with some EU HTC models). Highly unethical in my book.
Click to expand...
Click to collapse
sorry
my apologies, I didn't see that, and you are right. if it stated uk, it's false advertisement, and it's right for everyone to attack on them.
@someone1234
hk uses the same three pin square plug as the UK, it's the legal requirement.
kms
kms108 said:
sorry
@someone1234
hk uses the same three pin square plug as the UK, it's the legal requirement.
kms
Click to expand...
Click to collapse
Ahh of course i had forgoten about that!
I sent TotalPDA an email yesterday asking them to confirm TRUE UK stock. No reply yet which is worrying. My last emails were answered within 2 hours....
R
I just got mine HTC Touch Diamond from eXpansys.
I just got mine HTC Touch Diamond from eXpansys.
HTC Is not registering my product online.
It is WWE version but that’s for ROM only.
The s/n and the origin country for the hardware is not accepted from HTC for the product registration.
So, this is what eXpansys is telling me.
Sticky: Warranty on the DiamondThe units are WWE and have full manufacturers warranty, eXpansys will handle any warranty repairs on your behalf as eXpansys would with any other HTC device.
Yoni,
eXpansys Product Support,
Forum Search
As far as I understand this is what Expansys is offering to me.
- If something goes wrong with the device Expansys will replace the device but they will covering the European transportation costs.
Have in mind that I am from Macedonia.
- I will have to send them directly to their specified address.
- I wont be able to get the support from the HTC listed European authorized services.
- And no rom official updates. They will be posted in their forum.
Somebody confirmed that with HTC here -> (eXpansys deleted forum thread here.)
KraFT
KraFT_mk said:
I just got mine HTC Touch Diamond from eXpansys.
HTC Is not registering my product online.
It is WWE version but that’s for ROM only.
The s/n and the origin country for the hardware is not accepted from HTC for the product registration.
So, this is what eXpansys is telling me.
Sticky: Warranty on the DiamondThe units are WWE and have full manufacturers warranty, eXpansys will handle any warranty repairs on your behalf as eXpansys would with any other HTC device.
Yoni,
eXpansys Product Support,
Forum Search
As far as I understand this is what Expansys is offering to me.
- If something goes wrong with the device Expansys will replace the device but they will covering the European transportation costs.
Have in mind that I am from Macedonia.
- I will have to send them directly to their specified address.
- I wont be able to get the support from the HTC listed European authorized services.
- And no rom official updates. They will be posted in their forum.
Somebody confirmed that with HTC here -> (eXpansys deleted forum thread here.)
KraFT
Click to expand...
Click to collapse
you should be able to get support and update from htc hong kong, it is the hk version.
kms
KraFT_mk said:
I just got mine HTC Touch Diamond from eXpansys.
HTC Is not registering my product online.
It is WWE version but that’s for ROM only.
The s/n and the origin country for the hardware is not accepted from HTC for the product registration.
So, this is what eXpansys is telling me.
Sticky: Warranty on the DiamondThe units are WWE and have full manufacturers warranty, eXpansys will handle any warranty repairs on your behalf as eXpansys would with any other HTC device.
Yoni,
eXpansys Product Support,
Forum Search
As far as I understand this is what Expansys is offering to me.
- If something goes wrong with the device Expansys will replace the device but they will covering the European transportation costs.
Have in mind that I am from Macedonia.
- I will have to send them directly to their specified address.
- I wont be able to get the support from the HTC listed European authorized services.
- And no rom official updates. They will be posted in their forum.
Somebody confirmed that with HTC here -> (eXpansys deleted forum thread here.)
KraFT
Click to expand...
Click to collapse
You are from Greece my friend?
notisz said:
You are from Greece my friend?
Click to expand...
Click to collapse
No my friend, I am from Macedonia.
And you are from?
K
kms108 said:
you should be able to get support and update from htc hong kong, it is the hk version.
kms
Click to expand...
Click to collapse
That’s exactly what I will do but after a few months.
I doubt but who knows....Maybe eXpansys will somehow add our s/n as valid EU numbers.
K
KraFT_mk said:
No my friend, I am from Macedonia.
And you are from?
K
Click to expand...
Click to collapse
Then you are from Greece my friend because Macedonia is a province of Greece unless you are from F.Y.R.O.M. Please lets keep the international conventions in country names in the forum.
P.s I dont think Alexander the Great was speaking Slavic unless he had Tito as teacher instead of Aristotelis!!!
And iam from Greece of course as many other members in this forum.
Official Response from Total PDA
It is the official UK version which is being released on Monday, we will
have stock in on Wednesday next week
Yours Sincerely,
Barry McAloon
Sales Support Manager
Customer Service Department e: [email protected] t: +44 (0)
870 220 4800 f: +44 (0) 870 220 4801
TotalPDA LTD, Europc House, Fifty Pitches Road, Cardonald Business Park,
Glasgow, G51 4EB
The 4th fastest growing private technology company in the UK Visit us at
www.totalpda.co.uk
Got mine from the local market here in Dubai and successfully registered it on the HTC site.
notisz said:
Then you are from Greece my friend because Macedonia is a province of Greece unless you are from F.Y.R.O.M. Please lets keep the international conventions in country names in the forum.
P.s I dont think Alexander the Great was speaking Slavic unless he had Tito as teacher instead of Aristotelis!!!
And iam from Greece of course as many other members in this forum.
Click to expand...
Click to collapse
LOL!
You people are unreal!
Hi I have problem register my Diamond on Htc official e-club. I am getting this message
Sorry, you have entered an invalid serial number. Please check the serial number and try again.
Sorry, if you want to register this product, you need to enter the serial number.
Register your product today to get free updates, applications and drivers.
You can only register HTC-branded devices (e.g. HTC Touch or HTC S620 ) here. If you purchased your device (e.g. T-Mobile Dash or Orange SPV E650) from a mobile operator, please check with your mobile operator if they have their own product registration service.
Anyne can help me?
Well it would help if you actually told us where you are in the world and which htc site your trying to register with??. It might be that you have an asian unit that were released first onto the market before the official UK and european models were released a few weeks later. IF thats the case then you will have to register through the Asian site of HTC to get it to register.
I am in Cyprus and trying in www.htc.com
mikevas said:
I am in Cyprus and trying in www.htc.com
Click to expand...
Click to collapse
Well the link you just posted takes me to the UK site, so unless you have uk spec Diamond then it wont work...try the european one instead:
http://www.htc.com/member/login.aspx
If that doesnt work then you will probably have an asian unit so you NEED to register on the Asian site rather than the European or UK one. But as you havent told us where you bought the Diamond from...we cant be of much help can we????
if you have a branded device you won't be able to regsiter it on htc.com
if it ist stock htc, you have to enter the serial number, not the imei. found under the battery!
this were told other users, before, use the search function next time!
While searching for some parts for my Inc S, I've tripped across 2 models, Pg32120 (mine) and S710e. Does anyone know what the differences are and are parts interchangeable between them? Thanks in advance!
kcface said:
While searching for some parts for my Inc S, I've tripped across 2 models, Pg32120 (mine) and S710e. Does anyone know what the differences are and are parts interchangeable between them? Thanks in advance!
Click to expand...
Click to collapse
actually i think there S710e and a. as far as i know there is no difference
edit: i think the S710a is for bell carrier and S710e is like the WWE one
WWE = e
sry, what does WWE stands for?
World Wide English.
Hi Everyone
I am thinking of buying latest release form HTC i.e Htc One form Australia. I am getting it at low price online form DirectBargains.com.au but i am afraid whether it will work in USA. Does my warranty
only valid in Australia or Worldwide ?
alex252 said:
Hi Everyone
I am thinking of buying latest release form HTC i.e Htc One form Australia. I am getting it at low price online form DirectBargains.com.au but i am afraid whether it will work in USA. Does my warranty
only valid in Australia or Worldwide ?
Click to expand...
Click to collapse
If you purchased your One from Australia, it will only have regional warranty. So if any problems occur, you will have to bring it back to HTC Australia and get it repaired. That is only available if the place where you intend to purchase is an authorized dealer.
Australia HTC One will not work completely with USA network. It will certainly lose 4G LTE compatibility and will have reduced reception due to different radio requencies used in USA and Australia.
Hello All,
I would like to buy a HTC one mini2,
I find in Amazon some interesting price in the description of the phone I found this number as the model description: 99HZY026-00
Amazon says (Italy):
Marca HTC
Modello 99HZY026-00
Is this product number or model number represent the Htc One mini 2?
Thanks
Matteo
mbordin said:
Hello All,
I would like to buy a HTC one mini2,
I find in Amazon some interesting price in the description of the phone I found this number as the model description: 99HZY026-00
Amazon says (Italy):
Marca HTC
Modello 99HZY026-00
Is this product number or model number represent the Htc One mini 2?
Thanks
Matteo
Click to expand...
Click to collapse
It looks like that model corresponds to Htc one mini 2!