[Q] Is my Xperia Z dead? - Xperia Z Q&A, Help & Troubleshooting

I know there's many threads on the sleep of death and red led of death etc but just wanted to confirm what has happened to mine. The phone started getting very hot with rapid battery level drops. Also, if I turned it off and back on, the battery level would go from like 80% to 20%. The next day, I tried to turn it on and nothing hapened. I've tried charging it for a good 16 hours, tried volume up, volume down, Sony repair, flash mode with flashtool, nothing. The led lights solid red when plugged in and goes straight out when unplugged. Is there anything else I can try or is it well and truly bricked? The phone is unlocked and was running cyanogen mod 10.2 for a couple of months without any trouble....

Based on the symptoms you have provided, it seems to a hardware issue,
I suspect primary the Battery is draining out the juice and taking hours to charge.
secondly it could be a Motherboard failure.
If you goto sony service center and if they identify the problem with the motherboard then they will charge you 50% of the value of the phone and you will get a replacement handset (same color) .

The problem I have is I've already sent my phone to Sony under warranty for a different fault but had it returned unrepaired due to the fact there was evidence I had rooted the phone, therefore my warranty will now be invalidated. Since then I've also unlocked the bootloader so I don't expect any assistance from Sony.
Is there anything I can do myself - would replacing the battery help? How easy is this? I have no problem removing the back panel (I did it before when Sony refused to repair it).
Thanks.
Sent from my KFTT using xda app-developers app

One solution can be that you clean with something the micro usb slot, but with something dry and the charger and usb cabel too

Can anyone confirm if changing the battery is likely to sort my problem as I don't see what other option I have?
Sent from my KFTT using xda app-developers app

elfrider said:
Can anyone confirm if changing the battery is likely to sort my problem as I don't see what other option I have?
Sent from my KFTT using xda app-developers app
Click to expand...
Click to collapse
Reboot your phone.
If it is still not work, replace the battery.
If it is still not work, then it is the motherboard problem. It hard to repair by yourself.

Try a charging dock, the phone boots the kernel to allow the phone to charge via USB if battery is to low this won't happen, with a dock it is direct tappings to the battery to allow it to charge
Sent from my C6603 using XDA Premium 4 mobile app

Turns out the battery was the problem, I connected a new battery (with the old one still in position) and it fired up first time. However, the old battery was stuck in really well and took some force to remove - when I fitted the new one, the phone turns on but the screen has loads of thin lines in both directions and is totally unreadable. I thought maybe I'd damaged something when removing the old battery, but I can't see any damage the ribbon cables or anything else. Anything I can check or is the screen knackered now? I've pretty much had it with this phone now!
Sent from my KFTT using XDA Free mobile app

I got that wrong, it wasn't the battery, the new one is now doing the same as the old one. I'll buy a new motherboard and hope that sorts both the power fault and screen fault.
Sent from my KFTT using XDA Free mobile app

Related

[Q] my note not turning on

i am on stock ics 4.0.3 lpa rooted don't know what happend i am playing zynga poker and suddenly my phone switched off now it is not turning on tried everything removing battery, everything it was 27% charged please help guys even i can't get into recovery mode or downloading mode.. there is no evidence of life
try replacing the battery. I have seen a lot of that happen on rooted devices where when the battery hits 0% it will not respond to a charger or anything. I am having the same problem but have not replaced the battery yet
i don't have any other battery
Did you try the hard reset (holding the power button for 10 seconds)? Does the battery picture show up on the screen if you connect the charger?
pjm77 said:
Did you try the hard reset (holding the power button for 10 seconds)? Does the battery picture show up on the screen if you connect the charger?
Click to expand...
Click to collapse
no dude nothing is shown it's just completely black on the screen whatever i try it doesn't mater
I've had the same experience last saturday, but for some unknown reason, it magically worked again.
http://forum.xda-developers.com/showthread.php?p=28089880
Hey. I just had this issue today. I thought my phone got bricked without doing anything. I was using it then 10 mins later it won't respond when i took it out of my pocket..
I had about 80% battery when it died this morning. I tried to boot it to recovery or download mode but nothing....
I finally tried using my bro-inlaw's battery but still nothing...
I blew my battery contacts and pins... Removed the sim and sdcard then placed battery back.
Tried turning it on normally... It did! My battery was at 59% when it finally turned on..
I'm on PA v0.4 with white gnote unit.
I think it may have been the unit acting up, not the rom.
Any thoughts?
Click to expand...
Click to collapse
Hey mate thats a sympton of battery going completely dead, try another battery or try to charge your battery with a external battery charger. Dont worry your note is fine just the battery gone dead.
First of all manage for charged battery, then only picture gets clear.
If it solve your problem then you may need not to do anything.
today i visited sams service centre after checking my fone they said that my note get oveheated and my motherboard blown up.. they said that it will be replaced in 3 days till then i have to wait
Sent from my HTC Wildfire using XDA
dr.ketan said:
First of all manage for charged battery, then only picture gets clear.
If it solve your problem then you may need not to do anything.
Click to expand...
Click to collapse
i have tried another battery but still no luck it doesn't shown up a single sign of life
Sent from my HTC Wildfire using XDA
If possible Get jig and try to get into download mode.
Sent from my GT-N7000 using xda premium
dr.ketan said:
If possible Get jig and try to get into download mode.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
now jig is of no use i have sended my fone to sams sc to get it repaired
Doesn't Note (or may be all android phones) turn itself off when temp gets too high ?
Boy124 said:
Doesn't Note (or may be all android phones) turn itself off when temp gets too high ?
Click to expand...
Click to collapse
Idk.. maybe you can try and tell us the results.. unfortunately in my case the motherboard got boiled
Sent from my LG-P500 using xda app-developers app
recieved my note today from sams sc it is working pretty as it is supposed to now there is no problem with hardware.. just get some new scratches on my camera lense now they are approx 8-10... a bit dissapointed but i noticed a new thing that my serial no. is 0000000 in status under about phone under settings any one can check out that they have the same no. or any other no. there?
Sent from my GT-N7000 using xda premium

Battery discharging while plugged in

I'm having the mentioned problem since yesterday..the phone is plugged in to the stock wall charger and during usage, battery is dropping. I noticed that if I bend the microusb connector up a bit, it stops charging..
Any ideas on what's wrong? I'm using a stock XXLSC deodexed rom which I got from the N7000 General forum, no apps installed except Facebook, Skype and xda app.
Sent from my GT-N7000 using xda app-developers app
Edit edit: actually, it drains both on max and min brightness. Tried different chargers
When it's connected to wall charger, does it say charging or not? Clean the usb port a little bit and try again. If not that, also try an alternative battery
Sent from my GT-N7000 using xda premium
I blowed out any possible dust in it now, it seems to be charging normally now..my main concern is that slight moving of the cable up and down causes it to loose contact, as if the pins on the motherboard are broken insidethe phone, or similar.
Sent from my GT-N7000 using xda app-developers app
Still the same thing..says it's charging, charging animation is there but percentage drops. Also, no way of getting a different battery.
Sent from my GT-N7000 using xda app-developers app
lukasspro777 said:
Still the same thing..says it's charging, charging animation is there but percentage drops. Also, no way of getting a different battery.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
recently updated kernel? Had on some kernels.
Your charging cable is it original? Is it damaged? You can always check if usb port charges it better to eliminate charger itself. Note usb charges slower.
Sent from my GT-N7000 using Tapatalk HD
lukasspro777 said:
I'm having the mentioned problem since yesterday..the phone is plugged in to the stock wall charger and during usage, battery is dropping. I noticed that if I bend the microusb connector up a bit, it stops charging..
Click to expand...
Click to collapse
your usb cable is damaged.I had the same problem about a month back. the stock usb charger gets damaged easily
please try a different cable and report back
Tried a completely different Samsung charger, different cable on it, same thing happens.
I did no recent updates or anything.
Sent from my GT-N7000 using xda app-developers app
lukasspro777 said:
Tried a completely different Samsung charger, different cable on it, same thing happens.
I did no recent updates or anything.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Check your warrantee, if your running 100% stock. If its your usb charging module you might need it replaced.
I replaced mine with parts from parts4repair.com, cause I messed to much eith phone to claim warrantee. Lots of how tos on youtube. You dont need to remove motherboard for replacing it. If you think its broken, I can give more advice, at own risk ofcourse.
baz77 said:
Check your warrantee, if your running 100% stock. If its your usb charging module you might need it replaced.
I replaced mine with parts from parts4repair.com, cause I messed to much eith phone to claim warrantee. Lots of how tos on youtube. You dont need to remove motherboard for replacing it. If you think its broken, I can give more advice, at own risk ofcourse.
Click to expand...
Click to collapse
Yeah, by now I'm quite sure that the usb port is broken or damaged, or similar. After playing around with it for a while, I found out it does charge in certain positions, so I guess something broke off or is loosing contact.
It is under warranty, but I bought the phone under contract, and the phone carrier I got it from is notorious for holding onto the phone FOREVER during "repairs". Friend had to wait 45 days to get his back. So I'm just thinking about giving it to the local repair shop, those guys do a good job.
So far I tried different cables, and a different charger, did not try switching batteries since I can't get a hold of one anytime soon.
doing it yourself has a risk, and if those are good, fair in price, and have the right parts, then why not lol.
Be sure to check speaker, reception and wifi after, those are basically things that can go wrong with replacing this unit
btw, to excersize warrantee you can go to a authorized samsung dealer/service centre. Your not obligated to go throught your provider for warrantee. Its Samsung warrantee your calling upon, not your providers in this case I think.
I got my phone to a repair shop and they managed to fix up my phone, it charges normally now and the problem was in the connector, it got broken somehow.
Right now I'm getting extremely annoyed with constant network signal drops which happen on random..no idea why that is happening.
Sent from my GT-N7000 using xda app-developers app
Hmmmm great for getting it fixed. Not sure if there is an antenna connector on the usb module which might not have been fixed properly. If this is happening since the repair, need to check again.

Phone shuts down around 15%

Hi guys,
Since a few days my phone powers off when de battery is around 15%. And when i charge the phone again it starts charging at 15%. I repaired the software but that didnt help. Any ideas how to fix this? I am not rooted and im not planning to do that with this phone.
Sent from my LT30p using xda app-developers app
Just charge the device to full capacity and don't restart it. This behaviour is normal.
Each restart or time spent in recovery, breaks remaining capacity estimation.
Full charge repairs it again.
peetr_ said:
Just charge the device to full capacity and don't restart it. This behaviour is normal.
Each restart or time spent in recovery, breaks remaining capacity estimation.
Full charge repairs it again.
Click to expand...
Click to collapse
Okay thx, ill try that
Sent from my LT30p using xda app-developers app
peetr_ said:
Just charge the device to full capacity and don't restart it. This behaviour is normal.
Each restart or time spent in recovery, breaks remaining capacity estimation.
Full charge repairs it again.
Click to expand...
Click to collapse
Out of curiosity, is this a software problem, a hardware problem, or a Sony is really bad at making phones problem? My first Xperia TL by them bricked itself less than a week after purchase, and now I am having this same problem with my new device ever since the update to Jellybean. I have this device through AT&T, could it be their fault? My problems with my Galaxy Note were their fault so I wouldn't be surprised.
You may notice a pattern, if its a feature of every you phone you have its a feature of the phones.
This issue has been discussed repeatedly, its all to do with the way the phone calculates the charge and its not really an accurate picture of the power in your phone. Thats why some people ave noticed their percentage going up whilst not on charge.
I suggest you just use your phone as normal for a week, (I.e no flashing etc) and let it go through several full charge, this always settles the battery stats out.
Also, the new bateries we have prefer to be on charge, so whenever posoble leave it plugges in and NEVER let it discharge, the new batteries dont like that
spromper said:
Hi guys,
Since a few days my phone powers off when de battery is around 15%. And when i charge the phone again it starts charging at 15%. I repaired the software but that didnt help. Any ideas how to fix this? I am not rooted and im not planning to do that with this phone.
Sent from my LT30p using xda app-developers app
Click to expand...
Click to collapse
Try calibrate the battery Go on Google Play and search for "Battery Calibration"
Mine was doing that too. You SHOULD read this post just in case http://forum.xda-developers.com/showthread.php?t=2355862
How I calibrate my battery:
I made sure my phone is unable to be turned on again by making sure it has no battery left. Charge it without turning it on for 3 hours.
Sent from my Xperia V using Tapatalk 2

OB not charging.

Some few days ago, my OB isn't charging as normally, it looks like it was charging and the battery also is showing as charge mode, but the battery doesn't charge at all, what could be?, any one with the same issue?, I'm testin other battery, is the same with both batteries, I think could be hardware issue.
Thanks in advance.
I got the same problem but if I press a bit near the sim card it charges so I put something between the backcover and phone
Now it chargea without problems
Sent from my LG-P970 using xda app-developers app
Mexickano said:
Some few days ago, my OB isn't charging as normally, it looks like it was charging and the battery also is showing as charge mode, but the battery doesn't charge at all, what could be?, any one with the same issue?, I'm testin other battery, is the same with both batteries, I think could be hardware issue.
Thanks in advance.
Click to expand...
Click to collapse
Even I had this problem along with dead power button and dead front speaker so I changed my mother board now everything is fine...
Sent from my LG-P970 using xda premium
shivraj3192 said:
Even I had this problem along with dead power button and dead front speaker so I changed my mother board now everything is fine...
Sent from my LG-P970 using xda premium
Click to expand...
Click to collapse
All optimus blacks have this problem, apparently. My mic, earpiece, and power button stopped working, phone wasn't charging too. I ended up paying for a new motherboard, after which everything is fine.
My phone keeps with the same behavior, I can charge it, I test some other chargers, I put something between back cover and SIM, and nothing, sometimes charge and sometimes it doesn't, but why the battery looks like it was charging but the battery never increase?

[Q] Hard freeze overnight

Hi,
My IncS has started playing up over the past week or so.
Every night now, when I get up in the morning I have to remove the battery from the phone and power it back up as it has totally frozen.
Another weird thing is the battery is normally really drained once I have it powered back up. Doesn't have any problems during the day at all, never freezes or anything but overnight when it is plugged in to charge,it dies.
I've tried replacing the battery (I had a spare) as it only happens when mains charging and, like I said, when it is turned back on the battery is substantially lower then when it was plugged in but that didn't help.
I tried totally wiping the phone and installing a new ROM (szeszo's lovely new cyanogen with his Tesco kernal) and it is still happening...
Anyone else experienced this? Any idea what's caused it? And finally, does anyone know a way I can do so kind of logs about what is going on?
Thanks...
I had the same issue too. Was USB connector related. Had to sent my device to htc repair
Sent from my HTC Incredible S using xda app-developers app
Interesting! Maybe I'll have it apart and resolder the connections... see if that helps. Thanks for the info
dannyfranks76 said:
Interesting! Maybe I'll have it apart and resolder the connections... see if that helps. Thanks for the info
Click to expand...
Click to collapse
Try a different USB cable on the charger
Sent from my HTC Incredible S using xda app-developers app
Unfortunately it didn't turn out to be the USB port or cable. Thanks for the suggestions though.
It started freezing when it wasn't plugged in at all and it was doing my nut in...
Yesterday I bought a Note 2 and it gets delivered today. I know, it's huge and I'll probably end up selling it on when I get fed up of having to carry it round in a wheel barrow
It is such a damn shame to be putting the IncS to sleep at last. It's been a damn good phone for a long time (probably the longest I've ever used 1 phone for!). Somehow I can't imaging the Note being as well made as this was. The moment HTC do a Nexus phone I'll be selling whatever I have and buying up cos that will be awesome.
Anyway, guess I'll be off to the Note forums now.
Later guys, and thanks...

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