Has anyone else experienced a reboot after camera use? It doesn't happen all the time for me, but it's regular enough that I'm pretty certain that I can pin it to my camera. I'll take the phone out of my pocket, take a photo, quit out of the camera app, and when I pull my phone out of my pocket later, it's either off or it's rebooted itself. The battery is fine when it restarts, and it doesn't seem to happen immediately. This also seems to happen no matter how I activate the camera or how/whether I quit the app or return to the home screen when I'm done. If my GSam graph is accurate, it doesn't look like it's linked to high temperature, either. Has anyone else experienced this, or does anyone have any ideas?
I'm on a t-mobile Moto X, btw, unrooted and running Nova launcher on 4.4.2.
Never heard of this issue on the x. If you wanna get drastic try a factory reset or at least clearing the data for your camera app.
Could contact about a replacement too.
Sent from my DE Moto X
So, I successfully clear the cache, I even clear the storage data with Google service and play store etc, and the phone runs smoothly for a while.
Until some app are updated, the whole phone goes crazy again, especially my camera. If I launch the moto camera (not any other camera app) and turn it off. All my app in background would be shut down, such as bluelight filter, every time! I have to reboot my phone, to make it turn back to normal, but at certain point, the phone would go crazy again with that camera issue!
I guess it is the problem with the incompatibility of 5.0, and in fact some apps do! I uninstalled a lot of them, but the issue goes on. This is my second week with my brand new moto x, but everything so far make me love my first moto x deeper!
Anyone can help?
alan547 said:
So, I successfully clear the cache, I even clear the storage data with Google service and play store etc, and the phone runs smoothly for a while.
Until some app are updated, the whole phone goes crazy again, especially my camera. If I launch the moto camera (not any other camera app) and turn it off. All my app in background would be shut down, such as bluelight filter, every time! I have to reboot my phone, to make it turn back to normal, but at certain point, the phone would go crazy again with that camera issue!
I guess it is the problem with the incompatibility of 5.0, and in fact some apps do! I uninstalled a lot of them, but the issue goes on. This is my second week with my brand new moto x, but everything so far make me love my first moto x deeper!
Anyone can help?
Click to expand...
Click to collapse
Check out this thread where we are discussing this issue. Seems to happen on KitKat too, and it seems to be a Motorola Camera issue. Download the Google Camera and use that in the meantime.
http://forum.xda-developers.com/mot...background-t2975234/post57594303#post57594303
havanahjoe said:
Check out this thread where we are discussing this issue. Seems to happen on KitKat too, and it seems to be a Motorola Camera issue. Download the Google Camera and use that in the meantime.
http://forum.xda-developers.com/mot...background-t2975234/post57594303#post57594303
Click to expand...
Click to collapse
Thank you!
if I remember correctly, I have no problem with 4.4.4. The camera issue is that something stopped the twist launch first, than I have to launch it manually, but soon the camera shut down by itself, and all my apps crashed, and relaunch.
Hi,
I have a Nexus 6 that has mic issues. When on the phone the other party cannot hear me. When recording a video there is no sound. Is there any thing I can do to remedy this? I am not sure if this is a hardware issue, as I think the Nexus 6 has at least 3 mics and all of them are faulty at once?
I did not get the phone from Play Store directly, I got it from a seller and he doesn't have the invoice for the phone. Can I still RMA the phone? The phone is definitely from Google Play Store though.
Also as I dun live in the US, RMA can be a really problem for me. Does anyone has any ideas on how to rectify this? I am will to root, load custom ROM anything. Thanks.
To add on, when I first got the phone everything was fine. I had rooted the phone and flashed leankernel and enabled double-tap to wake. After that, when I found that the mic was not working, I tried to flash the stock kernel and the issue was still there. So I unrooted and flashed to stock again. Still no change. Could this be a hardware issue?
I would rma it. Nexus 6 has alot of issues.
Sent from my iPhone using Tapatalk
Hi, my back facing camera does not work suddenly.
The only camera working is the front facing camera. there is no option to turn the camera around to use the back facing one. I have tried other apps but there are no options to do so.
Tiongz said:
Hi, my back facing camera does not work suddenly.
The only camera working is the front facing camera. there is no option to turn the camera around to use the back facing one. I have tried other apps but there are no options to do so.
Click to expand...
Click to collapse
warranty!!!
Tiongz said:
Hi, my back facing camera does not work suddenly.
The only camera working is the front facing camera. there is no option to turn the camera around to use the back facing one. I have tried other apps but there are no options to do so.
Click to expand...
Click to collapse
im having the same problem, sometimes it works but when I start up the camera, it comes up black, no picture for about ten seconds and then says "camera error - please restart camera :crying:
icebergon said:
im having the same problem, sometimes it works but when I start up the camera, it comes up black, no picture for about ten seconds and then says "camera error - please restart camera :crying:
Click to expand...
Click to collapse
Tiongz said:
Hi, my back facing camera does not work suddenly.
The only camera working is the front facing camera. there is no option to turn the camera around to use the back facing one. I have tried other apps but there are no options to do so.
Click to expand...
Click to collapse
try clearing cache/dalvik in recovery
download google camera from the app store, that's what i did. i think the factory camera app is buggy
How to get to recovery?
Problem with frontal camera
I have a similar problem with the frontal camera, it shows a black spot, I tried the Google Camera as well and it's the same thing, I unlock the bootloader and I'm not sure if my warranty will be validated.
Any suggestions?
I'm having the same problem, now about 3 days after rooting. Is this a coincidence, or did I mess something up? The only modifications I've made with root are the XPrivacy and Gravitybox Xposed modules. I haven't made any camera tweaks and made sure all the permissions are available in Xprivacy.
edit: Tried clearing the cache; didn't help. Went back and looked at Xprivacy's Usage Data, and found that even though I hadn't disabled any specific permissions for the moto camera, a top-level toggle was switched on. Turning this off fixed the issue.
I've had a similar issue where HDR on crashes Google camera and stock cam. Turning it off fixes it, but I'd like to use HDR.
Anyone else?
Sent from my XT1254 using Tapatalk
I am having the same problem - back camera suddenly stopped working, but the front still does. Tried uninstalling updates to the stock camera app, clearing cache (through recovery as well), installing other camera apps (Google Camera), and even booting into safe mode (3rd party apps disabled). No luck.
I'm not even rooted, nor have I tried. Anyone else have this problem/solve it/have other suggestions? Appreciated. Rather not send in for a full device replacement, if I can avoid it.
Same here
Hi I am having the same issue, the back facing camera stopped working two days ago. I'm not rooted either.
bluesatyr said:
I am having the same problem - back camera suddenly stopped working, but the front still does. Tried uninstalling updates to the stock camera app, clearing cache (through recovery as well), installing other camera apps (Google Camera), and even booting into safe mode (3rd party apps disabled). No luck.
I'm not even rooted, nor have I tried. Anyone else have this problem/solve it/have other suggestions? Appreciated. Rather not send in for a full device replacement, if I can avoid it.
Click to expand...
Click to collapse
Try factory re-set?
ChazzMatt said:
Try factory re-set?
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Click to collapse
It seems to have, in fact, solved itself (I think with one of the Camera app's updates, but it's hard to say for sure). It went back and forth for a while, but it has been stable for the past few weeks.
Shipeepihs said:
Hi I am having the same issue, the back facing camera stopped working two days ago. I'm not rooted either.
Click to expand...
Click to collapse
Same here. I contacted Motorola and they are replacing the phone under warranty. Their support rep ran through the standard cache clear/default app/etc steps and then issued an RMA. It's currently on its way to Texas. I wonder what kind of warranty the replacement phone will have.
robnhl said:
Same here. I contacted Motorola and they are replacing the phone under warranty. Their support rep ran through the standard cache clear/default app/etc steps and then issued an RMA. It's currently on its way to Texas. I wonder what kind of warranty the replacement phone will have.
Click to expand...
Click to collapse
So I performed a factory reset and it still didn't fix it. A day later it randomly worked for 2 hours, then went back to no working. Maybe there is a loose wire or connection in it? I'm going to try calling Motorola for a replacement. I'm assuming I just call their standard customer service number?
this really seems to be a problem. i managed to get mine back for a while on my first Turbo by FXz'ing, but eventually it crapped out again. Hopefully Lollipop will have a better camera app whenever it finally comes out.
Shipeepihs said:
So I performed a factory reset and it still didn't fix it. A day later it randomly worked for 2 hours, then went back to no working. Maybe there is a loose wire or connection in it? I'm going to try calling Motorola for a replacement. I'm assuming I just call their standard customer service number?
Click to expand...
Click to collapse
I'm sure you already took care of this but I always use their chat support. Very fast and works great from a mobile.
Camera is not working properly
im having the same problem, sometimes it works but when I start up the camera, it comes up black, no picture for about ten seconds and then says "camera error - please restart camera
Pllllzzz help me to solve that problem
What worked for me
Actually i am in kitkat and what i actually tried to do after rooting is i tried to fix the external write... . I tried to edit the permission.xml....then after editing my camera stopped working... if u too edited the permission. Xml then undo it.. . It will fix the error
Hi, my back facing camera does not work suddenly.
The only camera working is the front facing camera. there is no option to turn the camera around to use the back facing one. I have tried other apps but there are no options to do so.
Hi all,
I'm running out of ideas and could use another opinion please:
N6 running 5.0.2 (this is the second one incidentally, I sent the first one back for this same problem) - the phone will shutdown under certain circumstances. When this happens it does not restart, you have to press the power button to restart it. Mostly this happens when I use the Google Camera stock application to take a photo but only ever when the phone is not connected to WiFi. I have had it happen when I open the camera app as well (without taking a picture), if you put your ear to the upper speaker as soon as the camera app is opened you can here a cell location signal (similar to the sound you hear when you put your phone near a speaker) and then the phone turns off. I can stop this happening by using a third party camera app. I can also stop this happening if I disable Google location.
Yesterday I wiped the phone, signed in with my Gmail, and took 25 pictures, all OK. I then turned on Google Now, took one photo and the phone turned off. This is definitely something to do with location data but I don't understand why nobody else is experiencing this ? Maybe the phone is faulty but I'm going to have a hard to explaining that as I sent the last one back for the same reason.
Any suggestions are greatly appreciated.
Thanks,
Simon.
Glad I'm not the only one having this issue. I've seen this happen on my N6 too, both on 5.0.x as well as on 5.1. I've seen this happen even while unlocking the phone (I have face unlock enabled), and yes this happens mostly when using the camera. Never knew it has to do something with location services.
I'm running completely stock and unrooted by the way. I guess I should try flashing the factory image
Yes same with me, stock phone unrooted and although using the camera is the best way to get this to happen you are right, it sometimes happens at other times as well. If I go to an area with no WiFi and poor phone signal I can get it to happen everytime the Google Camera app is opened, so I have to resort to taking pictures in Airplane mode.
This has happened to me since I have had this phone and its replacement and I am curious to know why, when you open the Google camera app, if you immediately put your ear to the upper speaker it becomes active for about 3 seconds ? After that three second burst of sound the phone will turn off. To me, it sounds like a location signal is being sent when the camera is opened.
Yet turning off geolocation?
Sent from my Nexus 6 using Xparent Skyblue Tapatalk 2
same thing happening here,i was out today and when i tried to open the camera app phone kept crashing,soon as i was home on wifi camera app worked fine,i've switched off the location thing to see if that helps