Loudspeaker issues - Xperia Z1 Q&A, Help & Troubleshooting

So my Xperia Z1 was working without any problems but when I listen to music the speaker is very quiet. I tried to fix it by rebooting but the problem is still there. I may add that the phone was splashed with water before that happenend but it was not the first time that the phone had contact with water. Is anyone having the experience and is there a solution for this problem?

FahmyAbou said:
So my Xperia Z1 was working without any problems but when I listen to music the speaker is very quiet. I tried to fix it by rebooting but the problem is still there. I may add that the phone was splashed with water before that happenend but it was not the first time that the phone had contact with water. Is anyone having the experience and is there a solution for this problem?
Click to expand...
Click to collapse
I have the same problem when I've been under the shower with my phone. Usually it takes a bit of time to dry I guess, after a while mine works fine again. I suggest you just put it down for an hour or so and you're good to go.

It's common, water proof speaker react always after get water,
Just shake your phone and it will fine.
Sent from my C6902 using xda app-developers app

Thanks for the response..I did what you said and now it is working fine, never thought that that would happen, but thanks again

Related

XDA III speaker problem

Hi
I have a XDA III which was working fine till last week when a few drops of rain water fell on the phone, the problem that i am facing now is that i am unable to hear the ringing sound of the mobile nor the voice of the person speaking directly, but if i use the headset, then i can hear clearly.I think there is some problem with the speakers, please let me know the way to solve this issue
Thanks a Lot
Ram
msrns said:
Hi
I have a XDA III which was working fine till last week when a few drops of rain water fell on the phone, the problem that i am facing now is that i am unable to hear the ringing sound of the mobile nor the voice of the person speaking directly, but if i use the headset, then i can hear clearly.I think there is some problem with the speakers, please let me know the way to solve this issue
Thanks a Lot
Ram
Click to expand...
Click to collapse
your phone can be moist, you should take out battery and use hair dryer to dry the phone in some minutes or put the phone under the 75W bulb for some hours.
if that dusnt work and your speaker actually got wet n buggered up u cud open ur B.A, and very easily remove the speaker, then weld the wires onto a different speaker, then put it all back in n put ur b.a together.
if your speakers buggered then u got nufing to loose, just get a diff speaker from sumwere of about the same size, i've done it heaps on times with other phones, etc.
if you do bugger it up tho take it to a repair place n they'll do it for really cheap.
but thats only if its your speaker thats buggered, if its as the guy above said then eh, this is useless =P.

[Q] Xperia Z mic and speaker issues... Help!

Hello,
- I realized after putting the phone into the water and then the speaker sounds really soft and as if there's water in side of the speaker hole, but it gets back to normal after an hour of so. Does it happen to everyone ?
- The mic seems stopped working after using the earphone that comes with the handset. For example, 5 mins ago I was listening music with the earphone, then there's a call came in, I answered with hands free, then next min I unplugged the earphone, then people on the other side of the call can not hear my voice, I then had to restart my phone get the mic on the phone to work... Does it happen to anyone else? (I was on the stamia mode)
Please take your time to try them out, and let me know. Would be really appreciated if someone came up with a solution.
Thank you
Yes..after putting in water the speaker becomes normal and then after some times its normal...and about the mic problem I would say that when the mic doesnt works during the call just mute it and then again unmute it..
Sent from my C6602 using xda app-developers app
I've had this issue a few times. I haven't had it in water and I haven't used headphones. When I've had an issue with the caller not being able to hear me they can ring back and it's the same but then I can get another call off another person 5 mins later and it's fine...Gonna try switching stamina mode off and will try that as well Ame123 thanks
xperia z sound issue
m1keyb said:
I've had this issue a few times. I haven't had it in water and I haven't used headphones. When I've had an issue with the caller not being able to hear me they can ring back and it's the same but then I can get another call off another person 5 mins later and it's fine...Gonna try switching stamina mode off and will try that as well Ame123 thanks
Click to expand...
Click to collapse
yeah me too..i got scared when my xperia z sound was horrible after water test within 10 second..i thought the phone was wreck..
gratefully i'm not the only one here..is it true the speaker volume turn to normal after a few hours??
anyone can answer me...plz
Xperia Z External Speaker Problem
it happen on my xperia z too..once i enter my phone into the water..then after i take it out..the speaker volume is like damn soft..
hmm... what i do is .first i take a soft cloth , dry the external speaker..then i use my mouth and suck out the water from the external speaker ..
although is disgusting ..but i really work for me ..
have a try guys !!
let me know if this work !!
:good:
---------- Post added at 09:13 AM ---------- Previous post was at 09:04 AM ----------
jjnpower said:
Hello,
- I realized after putting the phone into the water and then the speaker sounds really soft and as if there's water in side of the speaker hole, but it gets back to normal after an hour of so. Does it happen to everyone ?
- The mic seems stopped working after using the earphone that comes with the handset. For example, 5 mins ago I was listening music with the earphone, then there's a call came in, I answered with hands free, then next min I unplugged the earphone, then people on the other side of the call can not hear my voice, I then had to restart my phone get the mic on the phone to work... Does it happen to anyone else? (I was on the stamia mode)
Please take your time to try them out, and let me know. Would be really appreciated if someone came up with a solution.
Thank you
Click to expand...
Click to collapse
it happen on my xperia z too..once i enter my phone into the water..then after i take it out..the speaker volume is like damn soft..
hmm... what i do is .first i take a soft cloth , dry the external speaker..then i use my mouth and suck out the water from the external speaker ..
although is disgusting ..but i really work for me ..
have a try guys !!
let me know if this work !!
jiahuiliou_97 said:
it happen on my xperia z too..once i enter my phone into the water..then after i take it out..the speaker volume is like damn soft..
hmm... what i do is .first i take a soft cloth , dry the external speaker..then i use my mouth and suck out the water from the external speaker ..
although is disgusting ..but i really work for me ..
have a try guys !!
let me know if this work !!
:good:
---------- Post added at 09:13 AM ---------- Previous post was at 09:04 AM ----------
it happen on my xperia z too..once i enter my phone into the water..then after i take it out..the speaker volume is like damn soft..
hmm... what i do is .first i take a soft cloth , dry the external speaker..then i use my mouth and suck out the water from the external speaker ..
although is disgusting ..but i really work for me ..
have a try guys !!
let me know if this work !!
Click to expand...
Click to collapse
Yeah, I did the same LOL. I sucked out the water from the speaker, and the sound comes back in couple mins, apparently I heard from Sony, that is just part of the protection for the speaker, once the water drys out from the speaker, the sound comes back~ lol, and after few days of research, I've finally found out the reason behind the Mic issue, it's in the call setting, once you cancel the Microphone noise suppression, everything went back to normal , I guess it's just the software minor bugs.
I had the same problem, after 30 min, back to normal!
Is there any problem if you use the hairdryer ??? pls help me
ani99 said:
Is there any problem if you use the hairdryer ??? pls help me
Click to expand...
Click to collapse
I tried mine. Just dont place dryer too close and not with maximum power like 2, use '1' around 5-10 minutes is enough
Sent from my Xperia Z 10.1.1.A.1.253 using xda app-developers app
Dear
Don't put your phone in water , Sony will not provide any warranty if your phone got damaged .
ravi jain said:
Dear
Don't put your phone in water , Sony will not provide any warranty if your phone got damaged .
Click to expand...
Click to collapse
I think 90% of the Xperia Z owners tried the water test
The speakers become horrible after the test, but without any action taken it takes a few hours to have them up and running. I'll try the suck out method next time.
Hi, guys!
If the sound is very quiet even after a long time, then you should dip your phone’s speaker part into the alcohol (medical)! Also you can use syringe without niddle to make pressure. It is because of condensate, which damaged the waterproof material of external speaker, so the sound doesnt have output!
I think it will help you!
Cya!

Ear Speaker problem

Got this problem from 3-4 days. During a call, the EAR speaker stops working. Though speaker works. I think it's a problem with software as ear speaker works sometimes.
I 've PureX installed.
Sent from my C6602 using xda premium
Also WiFi of Xperia Z takes longer than other phone to connect to my router. Also I get more Wi-Fi drops than any other phones in my home including Nokia X6. Any solution?
My Z is rooted
Sent from my C6602 using xda premium
my xperia z has the same problem, but mine when i press on the ear speaker the sound is back and it is back to work.
i think the problem is in the hardware.
sorry i don't have the solution but i asked sony customer care about my problem and they said to take to sony service shop
I have exactly the same issue - very intermittent though.
Been happening since the 4.3 update (so last 3/4 days also).
I've just done a wipe of the cache partition to see if that helps. If it doesn't, it'll be a full wipe
Failing that, and I'm really hoping it won't come to this, but I'll have to see if Sony will honour the warranty based on me buying from another country.
All all the things my phone can do - I can't now make a call without being on loudspeaker (or having the headset plugged in!)
Edit: No, still having the same issue - will try a full wipe and report if I find out anything new
water inside had the same pb..
Not been anywhere near water, so not that.
Done a full wipe & restore, but still have the issue intermittently.
I'll have to see if Sony will repair it - tricky I imagine given I purchased it in a different country.
Probably hardware related...
When this problem occur I twist my phone (literally pry it) then the speaker start to work again...
Seems like there a bad connection between speaker and motherboard...
Afzal57hhh said:
Got this problem from 3-4 days. During a call, the EAR speaker stops working. Though speaker works. I think it's a problem with software as ear speaker works sometimes.
I 've PureX installed.
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
I have the same problem and its related to 4.4 stock firmware, on 4.3 or 4.4 non stock rom the earspeak work perfect
Have same problem, earspeaker stop working and I can only make a call using the loudspeaker or a headset. If I install Smart Connect it shows that a Headset is connected, but there are no headset connected. What I also noticed ist that the microfon also not working in Video recording, etc. only in a call with loudspeaker its working.
I've had the same problem - it's hardware problem... Sony service was not able to set the problem (how stupid is that!) and I've been to another service (my phone is still under warranty) and payed - they replaced the whole air speaker... There's a major number of people who have that problem
It's a model problem... My Xperia z problems: death pixels, unglued backcover, problem wirh ear speaker and problem with proximity sensor....
Unfortunately for me Sony are no longer option when I choose a new smartphone...
Sent from my C6603 using XDA Free mobile app
I have the earspeaker problem as well for a few month now. After trying different ROMs (CM, RR, Omni, stock) I figured out the speaker works occasionally when I press and twist different spots on the backside a little bit.
At the moment my phone is at a service shop. I hope they will fix that annoying problem.
Sry if i resume that post But it's important :3
Be Careful before send your Phone at customer service for earspeaker substitution, The 80% of earspeaker issues are software (look The thousand of People that's changed earspeaker and have again The same issue in few month).
The constants in almost all The users affected by that problem are: They use sony's walkman and The Phone stop working properly because Android detect AN Headset in The audio jack.
So i try To disabile sony's integrate walkman (uninstall updates and disable application) and "musica in movimento" (in english i suppose is music on trip?).
Result: i can't hear Nothing for earspeakers.
As my Last ship i try a New music player Whit call interrupt function (Aimp). Headset ok, i disconnettere th jack, The song pause, Nice, try To play It without Headset: all work fine (do that thing, It probably permanently fix The issue). Now I'm using that Phone for work and at The moment It Seems work properly (i found that workaround only 3 days ago so is not fully tested)... If someone want try i need some feedback
P.s. I Hope i explain myself quite Well, I'm not english and Write long messages With italian spellcheck is a bloodbath :|

Ear piece Problem XZ

My xperia z ear speaker has a very poor sound. Sometimes I cant hear anything when I am having a call.
hi my device also got problem xperia z(6603) headset got no sound
Me too have that u think the earphone is damaged when i push it little hard sometimes back normal thats scares me
I had a same problem. First time I left it for service they said it's software and that they update firmware. Few days after same problem again, now they changed the earpiece and finaly works ok
Sent from my C6603 using xda app-developers app
ok
I had the same problem, by pushing on ls some time it worked sometime not.
so I send it back to sony and got a new ls,perfect sound..

No loudspeaker sound

I was on CM12.1 earlier this morning. Suddenly I realised that my earpiece is not working while on calls. Neither did the screen turned black in effect of proximity sensor while on call. So I right away flashed stock to check whether its a hardware or software issue.
Digging more into the problem I could make out that its not the earpiece that is damaged but its the phone that thinks the headphone is still connected. I used an app called SoundAbout to check the media output. And it was confirmed that headphones is used for media output. Then I checked playing a song, it didnt through loudspeaker which also confirms that phone is detecting the headphone is plugged in while it is not.
Below I upload the screenshot of that app called SoundAbout which I used to find the problem. Sorry for such a long post.
Any help, suggestion, or any strange or extraordinary experience that could help?
Any help is appreciated!!!!!!!!!!!
Phoenix854 said:
I was on CM12.1 earlier this morning. Suddenly I realised that my earpiece is not working while on calls. Neither did the screen turned black in effect of proximity sensor while on call. So I right away flashed stock to check whether its a hardware or software issue.
Digging more into the problem I could make out that its not the earpiece that is damaged but its the phone that thinks the headphone is still connected. I used an app called SoundAbout to check the media output. And it was confirmed that headphones is used for media output. Then I checked playing a song, it didnt through loudspeaker which also confirms that phone is detecting the headphone is plugged in while it is not.
Below I upload the screenshot of that app called SoundAbout which I used to find the problem. Sorry for such a long post.
Any help, suggestion, or any strange or extraordinary experience that could help?
Any help is appreciated!!!!!!!!!!!
Click to expand...
Click to collapse
Well if you are using SoundAbout why don't you then select where you want the sound to come out from? Isn't that the whole point of that app?
Also dunno about your proximity sensor issue but my phone suffers from similar ear piece issues as well and the issue crops up sporadically so I am still not sure sure its completely a hardware issue. I spent months looking for a solution but was finally about to hand it in for repairs when I the came upon the strangest solution somewhere. Here's what I do when this happens -
Plug my headphones in
Make a call
When you can hear anything in the headphones (call being connected, recipient's voice...heck just dial a non existent no. so you can hear the operator say it doesnt exist, any sound at all) , pull the headphones out and the sound comes out the earpiece.
I know it sounds silly but it works for me. It might not work the first time but after a couple of tries, it always does. Till date the only workaround I have found to this issue albeit a temporary one. Lasts me a few weeks before it happens again. Rinse and repeat.
One of these days I am gonna bite the bullet and hand it in for repairs. Remember reading someplace that this could be because some chip or something that supposed to switch sound depending on the task fails to do so though I am talking from memory here and this might be completely inaccurate.
Phoenix854 said:
I was on CM12.1 earlier this morning. Suddenly I realised that my earpiece is not working while on calls. Neither did the screen turned black in effect of proximity sensor while on call. So I right away flashed stock to check whether its a hardware or software issue.
Digging more into the problem I could make out that its not the earpiece that is damaged but its the phone that thinks the headphone is still connected. I used an app called SoundAbout to check the media output. And it was confirmed that headphones is used for media output. Then I checked playing a song, it didnt through loudspeaker which also confirms that phone is detecting the headphone is plugged in while it is not.
Below I upload the screenshot of that app called SoundAbout which I used to find the problem. Sorry for such a long post.
Any help, suggestion, or any strange or extraordinary experience that could help?
Any help is appreciated!!!!!!!!!!!
Click to expand...
Click to collapse
i saw some users have the same problem actually ....try to plug and unplug it several times and see what happens
and clean your headphone input plug then reboot ....if any of that didn't help then repair it
None of the above method worked for me. I will send it for repair very soon. Till then I will use the app to manually route audio to loudspeaker.
Phoenix854 said:
None of the above method worked for me. I will send it for repair very soon. Till then I will use the app to manually route audio to loudspeaker.
Click to expand...
Click to collapse
Do let me know what the diagnosis is and the cost of repairs as well. If is a similar issue and doesn't cost the earth, I might repair mine too. Thanks.
Sent from my Xperia SP using XDA Free mobile app
XenolithicYardZone said:
Do let me know what the diagnosis is and the cost of repairs as well. If is a similar issue and doesn't cost the earth, I might repair mine too. Thanks.
Sent from my Xperia SP using XDA Free mobile app
Click to expand...
Click to collapse
Actually the issue is called stuck in headphone mode. If you google it there are a number of methods to solve it. One of those you could try out is http://forums.webosnation.com/webos...37-stuck-headset-mode-permanent-easy-fix.html
Go to a hardware store, pick up a tube of graphite powder for around $3.
1) Gently squeeze a couple puffs of graphite powder into headset jack.
2) Turn phone upside down to let excess fall out.
3) Grab a pair of headphones and insert/remove them several times.
4) Enjoy your new, permanently fixed phone.
Im planning to try this out. Even u can!!!!!!!!!
I will report soon
Phoenix854 said:
Actually the issue is called stuck in headphone mode. If you google it there are a number of methods to solve it. One of those you could try out is http://forums.webosnation.com/webos...37-stuck-headset-mode-permanent-easy-fix.html
Go to a hardware store, pick up a tube of graphite powder for around $3.
1) Gently squeeze a couple puffs of graphite powder into headset jack.
2) Turn phone upside down to let excess fall out.
3) Grab a pair of headphones and insert/remove them several times.
4) Enjoy your new, permanently fixed phone.
Im planning to try this out. Even u can!!!!!!!!!
I will report soon
Click to expand...
Click to collapse
Lol graphite powder?! Will pencil shavings do?
Well I suppose I now know why the method I posted was working for me. Was doing the same thing minus the graphite powder. Sticking the headphones in was causing the problem as well as solving it too. Mental.
Dude kindly gimme a sitrep as soon as you are done
XenolithicYardZone said:
Lol graphite powder?! Will pencil shavings do?
Well I suppose I now know why the method I posted was working for me. Was doing the same thing minus the graphite powder. Sticking the headphones in was causing the problem as well as solving it too. Mental.
Dude kindly gimme a sitrep as soon as you are done
Click to expand...
Click to collapse
Yeah, pencil shaving would do.:laugh: Use this video as a reference
https://www.youtube.com/watch?v=bRYYCiGNYJ0
XenolithicYardZone said:
Lol graphite powder?! Will pencil shavings do?
Well I suppose I now know why the method I posted was working for me. Was doing the same thing minus the graphite powder. Sticking the headphones in was causing the problem as well as solving it too. Mental.
Dude kindly gimme a sitrep as soon as you are done
Click to expand...
Click to collapse
Bingo!!!!!!!!!!! Problem solved!!!!!!!!
I used a sharpner and a pencil to extract the graphite & its solved.
Fully & completely
Phoenix854 said:
Bingo!!!!!!!!!!! Problem solved!!!!!!!!
I used a sharpner and a pencil to extract the graphite & its solved.
Fully & completely
Click to expand...
Click to collapse
Haha...awesome Time for my SP to have a graphite powdering of it's own I guess
Since my ear piece is working now, i won't be and to tell the difference really but at least now i have a solution. I am gonna try it nevertheless. Thanks a lot man. This has been a long standing problem.
Sent from my Xperia SP using XDA Free mobile app
I am still not able to solve the issue.. i can clearly hear sound when i am on call with loudspeaker enabled but i cant hear anything from loudspeaker or earpiece otherwise. I am seriously getting frustrated with this issue now. will repair solve the issue?. what do you guys suggest?

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