Motorola Connect Down? - Moto X Q&A

I haven't been able to sign into Motorola Connect on my laptop pass couple of days, anyone else having connection issues?

Mine is down too. Seems to be stuck trying to sign back in.

Remove then re-add. This happens to me frequently (including today).

having the same issue here. removing and re-installing has yet to help.
i am stuck on the signing in page and it won't go any further. given that this seems to be effecting many i hope for a fix soon.

Removed extension, re-installed, even deleted chrome profile and made a new one, still won't connect.

Yeah ignore my previous post. I uninstalled and reinstalled twice and it started working again both times for a short period... but then it stopped working again, and I haven't gotten it to work since.

I have been trying it for hours now, no luck. Hopefully it's just down for maintenance, I have gotten very used to it.

i hope that this does not have something to do with moto being sold.

Does motorola lost device service work for you? For me it says to enable motorola In device managers.

Yeah it's not active after three days for me, I just reset the Motorola Connect client on phone and computer.
Kenichi

Can anyone try https://motorola-global-en-roe.custhelp.com/app/home and go to Moto X's Lost Device or Tips to see if those are working?

gammite said:
i hope that this does not have something to do with moto being sold.
Click to expand...
Click to collapse
Perhaps they are updating the service for the new Moto X

rioachim said:
Can anyone try https://motorola-global-en-roe.custhelp.com/app/home and go to Moto X's Lost Device or Tips to see if those are working?
Click to expand...
Click to collapse
I see this.. Here i see quick help support. Any help you will get from here that solve in before.. Thanks for posting it...

Mines stopped working too on 2 of my machines.
Lost device is working fine though.

Can confirm it's not working here either. Guess we'll just have to wait

Keep working on and off. Something appears to be wrong with Motorola services.

Wonder if Motorola even knows, kind strange for a service like this to be down for a week and no word...

Seems to be working now after updating Chrome

BinaryW01f said:
Seems to be working now after updating Chrome
Click to expand...
Click to collapse
are u running standard chrome or something else?

gammite said:
are u running standard chrome or something else?
Click to expand...
Click to collapse
Standard Chrome, version 34.0.1847.131 m

Related

Getting SprintTV to work on Wifi

Hey all,
I am by no means a dev, but I have had some interesting revelations on the Sprint TV app. I've been messing with the apk and found I can run the app if I delete the check_wifi.lua file. If I try to edit it, it will crash. I tried changing the ip address it checks for wifi, but it won't install if I do that.
I think it'd be an easy thing to do, but I know very little about all this. Any thoughts?
Wii60 said:
Hey all,
I am by no means a dev, but I have had some interesting revelations on the Sprint TV app. I've been messing with the apk and found I can run the app if I delete the check_wifi.lua file. If I try to edit it, it will crash. I tried changing the ip address it checks for wifi, but it won't install if I do that.
I think it'd be an easy thing to do, but I know very little about all this. Any thoughts?
Click to expand...
Click to collapse
Im pretty sure you have to sign it if you alter it
Burlyskink said:
Im pretty sure you have to sign it if you alter it
Click to expand...
Click to collapse
All I did was open it in notepad and changed the last number in the ip address to a 0 so that it would fail to see wifi is on. Since I honestly don't know what signing it is, perhaps this is best left out of my hands.
I got it to work by switching back and forth between it and other apps. Now it has been working every time i launch it.
myplague said:
I got it to work by switching back and forth between it and other apps. Now it has been working every time i launch it.
Click to expand...
Click to collapse
On Wifi or just in general?
Wii60 said:
On Wifi or just in general?
Click to expand...
Click to collapse
in general. I didn't notice wifi in the title until now
Ok, I have been able to active Wifi while Sprint TV is running, but it still doesn't get a channel listing.
sprint tv started working for me tonight over 3G. No idea why. Only show I was able to watch was The View. Go figure.
innerspace said:
sprint tv started working for me tonight over 3G. No idea why. Only show I was able to watch was The View. Go figure.
Click to expand...
Click to collapse
more than I can watch. i can't even get a listing
tekkitan said:
more than I can watch. i can't even get a listing
Click to expand...
Click to collapse
same here.
tekkitan said:
more than I can watch. i can't even get a listing
Click to expand...
Click to collapse
neok44 said:
same here.
Click to expand...
Click to collapse
i read somewhere that you needed to get the TV widget on your screen also
even with that i couldnt get it to work ... so after several frustrating reboots
I FINALLY GOT A LISTING!!
at first, it was telling me that i needed to subscribe to every damn channel i tried to watch
but when i went to the subscriptions menu, i saw that i was already subscribed to everything
some more reboots later everything loaded and i could watch channels
now the whole Wifi thing could probably get fixed by some baksmali/smali edits ... im still trying to get a grasp on how to do this so cant help with that yet :\
My tv app works over 3g now.
My tv started working once i hit 3g in my area no reboot
mines working also
mine just started worrking all of sudden too ! so I installed on my wifes mt3g also worked after a while by itself ?! I had widget on at that time anyways if you dont get it to work try again its really well worth it !
cm 4.1.11.1
no theme
to people who got this working, are yall on 3G?
Yup it looks like you have to be on 3G for the TV app to work.
anddep said:
to people who got this working, are yall on 3G?
Click to expand...
Click to collapse
Yes, just about all streaming video needs either wifi or 3g.
AH GRR! that is lame.. ya are so lucky!
Ive been able to stream over Edge. I dont have 3g in my area yet. I also had issues at first with anything loading but after waiting like everyone else i got listings and eventually i was able to watch the office on edge. Def not worth the wait but progress.
xidominicanoix said:
i read somewhere that you needed to get the TV widget on your screen also
even with that i couldnt get it to work ... so after several frustrating reboots
I FINALLY GOT A LISTING!!
at first, it was telling me that i needed to subscribe to every damn channel i tried to watch
but when i went to the subscriptions menu, i saw that i was already subscribed to everything
some more reboots later everything loaded and i could watch channels
now the whole Wifi thing could probably get fixed by some baksmali/smali edits ... im still trying to get a grasp on how to do this so cant help with that yet :\
Click to expand...
Click to collapse
my sprint tv also shows that i have subscriptions. but when i go to all channels to try to watch those channels listed in my subscriptions it still asks me to subscribe and buy.
??? help??? i've only been able to watch one channel for free and its the sprint exclusive stuff.

AT&T - HTC Vivid Android 4.0 ICS Maintenance Release Offical

http://www.att.com/esupport/article.jsp?sid=KB413599#fbid=9r8lyraQrCG
HTC's download link
http://www.htc.com/us/support/vivid-att/downloads/
I updated via the RUU PG posted earlier, so I am running .52 In my experience, I am still getting the notification that my software is up to date. If anyone can point to the .567 RUU or has other means of getting my unrooted/locked/100% stock device updated, it would be much appreciated
(I am hoping that stupid glitch with clicking links is worked out.)
richiebrewer said:
I updated via the RUU PG posted earlier, so I am running .52 In my experience, I am still getting the notification that my software is up to date. If anyone can point to the .567 RUU or has other means of getting my unrooted/locked/100% stock device updated, it would be much appreciated
(I am hoping that stupid glitch with clicking links is worked out.)
Click to expand...
Click to collapse
That would be nice since i updated via RUU as well.
Nice!!! This is why I check this forum close to everyday . It works for me. I have stock software and haven't messed with it.
Can't Get In
I've tried about a dozen times, but I get a "Server Unavailable" error message each time. So, either the official update in not available everywhere yet, or everyone else is hogging the server bandwidth. I started trying about 1 p.m. CDT when I first saw this thread.
I have a stock Vivid.
I'll keep trying.
brucegil said:
I've tried about a dozen times, but I get a "Server Unavailable" error message each time. So, either the official update in not available everywhere yet, or everyone else is hogging the server bandwidth. I started trying about 1 p.m. CDT when I first saw this thread.
I have a stock Vivid.
I'll keep trying.
Click to expand...
Click to collapse
Yea give it a while.Its not even posted on HTC's site yet.
There's an issue with the update. It was failing halfway through for me, so I called AT&T. Of course, the person I spoke to is a bumbling idiot, so they directed me towards HTC. HTC confirmed the issue to me and said they are working on a fix as well as there being no timetable for the fix. Is anyone else having an issue updating OTA? Mine is downloading fine and my phone turns of and goes to a screen with progress bar. About a quarter of a way through the progress, I get an error icon.
Reclaim said:
There's an issue with the update. It was failing halfway through for me, so I called AT&T. Of course, the person I spoke to is a bumbling idiot, so they directed me towards HTC. HTC confirmed the issue to me and said they are working on a fix as well as there being no timetable for the fix. Is anyone else having an issue updating OTA? Mine is downloading fine and my phone turns of and goes to a screen with progress bar. About a quarter of a way through the progress, I get an error icon.
Click to expand...
Click to collapse
Thanks for the update. Maybe it's just as well I couldn't get in. I think I'll wait until I see more positive news here.
Update went smoothly and its now running on my phone. The best part is how much faster the interface is.
Rictamilk said:
Update went smoothly and its now running on my phone. The best part is how much faster the interface is.
Click to expand...
Click to collapse
Would love to see some screenshots of the software version and android version number
woodsytattooman said:
Would love to see some screenshots of the software version and android version number
Click to expand...
Click to collapse
It says I need 8 posts to post outside links I guess this link might work:
i854.photobucket.com/albums/ab110/ethik88/2012-03-22_12-20-51.png
This doesn't seem to be working for me. When I click on check for update, it just say mines is up to date, but i'm on 2.3.4
I unlocked my bootloader, and rooted device, but I relocked my bootloader so I could do OTA. I'm still on the stock software, no ROMS or anything yet.
Rictamilk said:
It says I need 8 posts to post outside links I guess this link might work:
i854.photobucket.com/albums/ab110/ethik88/2012-03-22_12-20-51.png
Click to expand...
Click to collapse
That works thank you!
My update went off without a hitch. I am experiencing one side affect though... Seems that the phone no longer sees the AT&T Microcell.
I did noticed the under Base Band the radio did change, so I wonder if this is the root cause.
Is anyone else that has the MicroCell having this issue?
Reclaim said:
There's an issue with the update. It was failing halfway through for me, so I called AT&T. Of course, the person I spoke to is a bumbling idiot, so they directed me towards HTC. HTC confirmed the issue to me and said they are working on a fix as well as there being no timetable for the fix. Is anyone else having an issue updating OTA? Mine is downloading fine and my phone turns of and goes to a screen with progress bar. About a quarter of a way through the progress, I get an error icon.
Click to expand...
Click to collapse
I suspect it was failing halfway through for you because you either froze or deleted some of the bloatware that came with the phone. The installer checks for those, and if it doesn't find them, the update will abort.
My phone was completely stock and unrooted and the update was installed and running in less than 10 minutes.
I don't think there is anything wrong with the update, though, as long as you haven't monkeyed around with your phone.
Not the greatest screen shots... will try to upload better shots if anyone is intrested.
anthromatt said:
I suspect it was failing halfway through for you because you either froze or deleted some of the bloatware that came with the phone. The installer checks for those, and if it doesn't find them, the update will abort.
My phone was completely stock and unrooted and the update was installed and running in less than 10 minutes.
I don't think there is anything wrong with the update, though. It worked just fine.
Click to expand...
Click to collapse
Could you please tell us if its having this issue with the browser?
When you click on a bookmark after waking up the phone or randomly does it load the last page you were on instead of the bookmark you click?
Wondering because im using PG's RUU and it has this issue with the browser.
One of the users hopefully before doing the update will copy the ota off device to computer and upload somewhere for the cooks to start with higher build 3.26.502.56710RD
woodsytattooman said:
Could you please tell us if its having this issue with the browser?
When you click on a bookmark after waking up the phone or randomly does it load the last page you were on instead of the bookmark you click?
Wondering because im using PG's RUU and it has this issue with the browser.
Click to expand...
Click to collapse
That's been my experience, but I stopped using the HTC browser. Download Chrome Beta, then go into app associations in the setting menu and make it the default app for URLs/links.
The issue doesn't happen with Chrome...and Chrome is a much better browser anyway IMO.
anthromatt said:
That's been my experience, but I stopped using the HTC browser. Download Chrome Beta, then go into app associations in the setting menu and make it the default app for URLs/links.
The issue doesn't happen with Chrome...and Chrome is a much better browser anyway IMO.
Click to expand...
Click to collapse
That's everyone's answer but there should be a fix for the default browser for people that like to use the HTC bookmark widget.
Tonight i will be looking into the issue and will post a fix here for the stock browser if i find one!

[Q] YouTube - "Connection to Server Lost"

So I know this has been an issue for others in the past, but everything I've tried hasn't seemed to work. Every time I load up a video on Youtube, it seems like it's about to start but then says "Connection to Server Lost. Tap to Try again". This only happens when I'm not on WiFi though. I've tried restarting the phone, uninstalling all updates, clearing app data and cache, and none of that seems to work. I also don't have an AdBlocker so I know that isn't the issue. Everything else works when I'm not on WiFi though.
Any solutions? I would greatly appreciate it.
I apologize for the bump but is no one else experiencing this issue? My friend also had it happen to him after updating to the most recent OTA. So far it hasn't seemed to be fixed.
Had it happen before update but haven't tested since update. Will check it out tomorrow when I'm out. Service where I live is terrible so can't really test now.
Sent from my 831C using xda app-developers app
Edit.. just tested and YouTube is working fine. But that's after a data and system wipe from flashing new firmware and whatnot
ronniemayo said:
Had it happen before update but haven't tested since update. Will check it out tomorrow when I'm out. Service where I live is terrible so can't really test now.
Sent from my 831C using xda app-developers app
Edit.. just tested and YouTube is working fine. But that's after a data and system wipe from flashing new firmware and whatnot
Click to expand...
Click to collapse
Hmm, alright. I'll probably need to know if others that are on stock and running the latest firmware are running into the same issue. Because it seems likely that the update is the reason.
I'm stock rooted running the latest firmware and my YouTube seems to be working fine on both wifi and 3g. No issues so far and I've watched quite a few videos the last couple of days. I'll let you know if anything changes though.
Okay well I'm getting extremely annoyed here. The problem temporarily resolved itself for a few days but now it's back and now I can't even watch youtube videos on any Internet browser. It just says "sorry. This video cannot be played." it's clear this isn't an app issue, but what the heck is causing this? I should be able to watch a damn youtube video.
Sent from my 831C using XDA Premium 4 mobile app
you not work on cellular data
Im also having the same problem. I thinking I might try master reset.
bigmo89 said:
Im also having the same problem. I thinking I might try master reset.
Click to expand...
Click to collapse
At this point, I'm assuming it has to do with the combination of Sprint's towers and the latest update (since that's when it began to happen). If you do factory reset your phone, please tell me if it begins to work for you.
Youtube
I just did the full reset and still doesnt work. I think your right, it must be the update
|| Acer || said:
At this point, I'm assuming it has to do with the combination of Sprint's towers and the latest update (since that's when it began to happen). If you do factory reset your phone, please tell me if it begins to work for you.
Click to expand...
Click to collapse
any progress with the youtube
I kinda got it working. Videos will only play when i have the network more on cdma which is kinda bogus.
bigmo89 said:
any progress with the youtube
Click to expand...
Click to collapse
Sadly no. It's so strange though, sometimes I can see the video as if it knows it should be loading the video, but then decides to give me an error one second before it actually starts. It's almost like it's being blocked.
Haven't been able to get mine to work with CDMA only, either.
I have tried everything and never managed to get a video to load, ever, while not on WiFi since I got my M8.
|| Acer || said:
It's almost like it's being blocked.
Haven't been able to get mine to work with CDMA only, either.
Click to expand...
Click to collapse
I honestly believe it is Sprint's doing, since I remember the videos being unwatchably bad quality back on my stock EVO 3D, if they would load at all, but after rooting it and removing the sprint proxy that suddenly cleared up, both the glitchy nature and quality. Probably use some kind of broken proxy to reduce bandwidth used by Youtube.
bigmo89 said:
any progress with the youtube
Click to expand...
Click to collapse
It has been happening with my phone as well. Works occasionally, but it's not just youtube, it's pandora, podcats, and even wshh. The problem has been going on since the update. I did speak with someone at Sprint and it was the usual "turn this off, turn that on, enter this." It worked but than went out again. Phone is brand new and 13 days old. Hope somebody can figure this out before i exchange it.
jayEm773 said:
It has been happening with my phone as well. Works occasionally, but it's not just youtube, it's pandora, podcats, and even wshh. The problem has been going on since the update. I did speak with someone at Sprint and it was the usual "turn this off, turn that on, enter this." It worked but than went out again. Phone is brand new and 13 days old. Hope somebody can figure this out before i exchange it.
Click to expand...
Click to collapse
Well at the moment, it's working for me again. Whether or not it'll stay fixed remains to be determined...
Sent from my HTC One M8
started working here also not sure what it was though

[Q] Is Motorola Connect down?

Anyone else having trouble connecting to Motorola Connect? It hasn't worked in a few days for me. My Chrome is up to date. I've tried installing and uninstalling. I've got a rooted Verizon Moto Maker edition on 4.4.
After 444 tonight I had huge issue tried everything... Then I turned off Wi-Fi and let it sync using Mobile data and that worked. Turned Wi-Fi back in and it still works.... Funny don't know why that worked but try and see if that helps
adm1jtg said:
After 444 tonight I had huge issue tried everything... Then I turned off Wi-Fi and let it sync using Mobile data and that worked. Turned Wi-Fi back in and it still works.... Funny don't know why that worked but try and see if that helps
Click to expand...
Click to collapse
I've been having problems with MotoConnect for the last couple of weeks. It will open fine and then the plugin will crash or I get several messages about not being able to communicate with the Motorola servers. As the above poster mentioned, sometimes if all else fails turn off the WIFI and see if it will connect with mobile data, assuming, of course, you can get a cellular signal where your at.

[Q] Motorola Connect Broken?

Is Motorola Connect working for anybody? I can't seem to get my phone and my computer to link up. I've tried disabling and reenabling the extension, uninstalling updates and reinstalling updates, but nothing has been working...
Dude, the first time I used it, right after the setup it worked fine, but in the next 2 days I couldn't make it work, so I kinda gave up and somewhat it started working again lol. Hope you have the same lucky

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