Bbm Voice and Zello microphone problem - Xperia Z Q&A, Help & Troubleshooting

Both apps have issues with microphone. Bbm voice and Zello's microphone functions over the receiver audio speaker(earpiece) instead of the phone's default located beneath. Did some test only to find that the problem exist in my Sony xperia z ultra. Tried other apps like Skype and phone calling did not appear to have the microphone problem and it worked accordingly from its default microphone (which is beneath the handset) Any thoughts on this? I am running 4.4.2 Build: 14.3.A.0.757.

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[Q]Can the 2nd microphone be used as default

I recently ran into some hardware issues which resulted in me losing the main microphone of my Xperia Z (it literally broke off from the flex cable). I am now forced to use the headset for every call i make, but this usually results in me missing a lot of calls. I did a service test and discovered that the 2nd (noise cancellation) microphone actually works and it made me wonder if there is a way/software i can use to use the 2nd microphone as the primary to make calls, voice commands& recording.
Any help will be appreciated greatly

Primary Microphone problem

Hi
I have a Xperia Z1 and i have MIC issues. It is a primary mic. People can not hear me well, there is sparkling and like waterfall/windy sound.
I tryed Factory reset and it doesnt work. Secondary MIC working fine but not Primary.
Even when recording videos it is the same.
What is the issue of this? Is it standard problem with Z1? Its not expensive to replace to new one but i just wonder if someone other have same issue?
Where is the MIC flex cable located?
I do have the same problem.. But only with whatsapp sound messages, everything else works fine..
can't figure out how to fix this or what is causing this problem.. :/
Ye it is wierd but for me nothing works not even calls
Skickat från min C6903 via Tapatalk
Can someone help me where the mic is located?
I found a mic on top of the phone under the cover and disabled it and turn phone on and tryed to see if it is any
sound recording but i still got same issue even when mic us not connected to mainboard.
Is it wrong MIC? It has primary and secondary where are they located? Please help
Ok i found it
http://userguide.sonymobile.com/ref...ria-z1#!Phone-overview---C6902C6903C6906.html
The MIC i disconnected was secondary mic. The primary mic is on bottom of the phone built in with speakers i think.
I believe I have the exact same problem. The primary microphone seems to have died completely or people could just hear a distorted "canny" voice. I have no idea how to solve this.
I have even more miracious issue - my microphone (in C6903, Qualcom MSM8974, software: 14.5.A.0.270, Android 5.0.2, kernel: 3.4.0) works only in Whatsup and not Viber (which is another communicator) and normal call ?
How is it possible that mic works in Whatsup but not in Viber ?
Thanks,
Artur
here bro
http://forum.xda-developers.com/showpost.php?p=61928142&postcount=4

[Q] Mocrophone Issue

Hey, I've noticed that my Z1 does not correctly use the main microphone of the device. When using any action requiring the main mic, (such as; making phone calls, google now voice commands, voice recognition and Diagnostics, etc.) it doesn't record or recognise any input at all. When I ran Diagnostics all I heard was a sound of air...
I've noticed though, that when recording video the sound quality is low and that when the main speaker is in use, the microphone works (using loudspeaker during calls).
Clearly a Software issue? Since I've upgraded to 4.4.x (I think).
Any ways to resolve this? (recently had a repair on the whole exterior including speaker grill which included factory reset/software upgrade and the problem still persists.)
i
patsater said:
Hey, I've noticed that my Z1 does not correctly use the main microphone of the device. When using any action requiring the main mic, (such as; making phone calls, google now voice commands, voice recognition and Diagnostics, etc.) it doesn't record or recognise any input at all. When I ran Diagnostics all I heard was a sound of air...
I've noticed though, that when recording video the sound quality is low and that when the main speaker is in use, the microphone works (using loudspeaker during calls).
Clearly a Software issue? Since I've upgraded to 4.4.x (I think).
Any ways to resolve this? (recently had a repair on the whole exterior including speaker grill which included factory reset/software upgrade and the problem still persists.)
Click to expand...
Click to collapse
if problem remains after Repairing by PCC
try to flash another stock rom from another region
after this if problem remains there should be an issue in hardware
maybe water damage or something like this!
:good:

[Q] Mic problem after upgrading

Hello!
I am using Xperia Z1 C6919. After updating to lollipop it worked fine for one week but now mic is breaking my voice and the next caller cant hear me properly. I dont even know either its a hardware peoblem or software... Mic works perfect for apps like Voice recording and on whatsapp etc. But on call it doesn't. Plz help me...
Arif Arslan said:
Hello!
I am using Xperia Z1 C6919. After updating to lollipop it worked fine for one week but now mic is breaking my voice and the next caller cant hear me properly. I dont even know either its a hardware peoblem or software... Mic works perfect for apps like Voice recording and on whatsapp etc. But on call it doesn't. Plz help me...
Click to expand...
Click to collapse
Hi Arif,
I am also facing same problem after upgrading lolipop in my Z2, i went to Sony Center they enabled Hearing Aids option in call settings
now my voice is clear to the callers. I am not sure weather it's an hardware issue or software issue.
Go to Settings then Call there you can find Hearing Aids
Thank you,
Raam.

Switch between microphones

Hello everyone ?. It's my first question here. Before starting, i have to admit your great contribution to make Android easier and comfortable. Thank you for that. As for the question:
My pixel 2 xl phone's main microphone is broken but it's secondary microphone is working. That is, during video shoots or voice recordings upper microphone works fine, but the bottom microphone doesn't pick up any sound (completely dead). I'm unable to use voice typing and voice assistant, send voice memos in WhatsApp and messenger as well.
Is there any way to permanently redirect the primary microphone to the secondary one, so that for ALL calls, voices and applications will be redirected and the secondary (upper) microphone is used to pick up sound?
I'm having the same issue as well. Hope someone can help us.
Can't help specifically because I don't have this phone. What I've heard is that blowing into the bottom speaker sometimes makes the mic work again. Or turning on the speakerphone (loudspeaker) during a call might help. I though Google was repairing services with this problem.
I would guess that it's not possible to force the video mic to act as a primary mic due to software design restrictions. But if it's possible to change the focus, I would look for a custom setting that tells the software which mic to use.
See this link to get an idea how to look for a custom setting: https://forum.joaoapps.com/index.ph...ings-to-use-in-autotools-secure-settings.210/

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