Hi guys,
I bought my phone about 2 weeks ago. In the first week I noticed a problem in my phone; there's a missing area at the bottom of my LCD (below soft keys). The area shows some noises (something like the reflections of the pages I open with my phone, e.g. Settings menu, Walkman app, anywhere in my phone). Actually this problem is so annoying and I'm gonna send the phone back to the Sony (The phone has warranty). Here's my question; does Sony replace the phone? Or it just repairs it?!
Thanks in advance
Sent from my Xperia Z1 using Tapatalk
If you don't post a Picture of what it is, we cannot give you a correct advice. Can you?
The Third God said:
Hi guys,
I bought my phone about 2 weeks ago. In the first week I noticed a problem in my phone; there's a missing area at the bottom of my LCD (below soft keys). The area shows some noises (something like the reflections of the pages I open with my phone, e.g. Settings menu, Walkman app, anywhere in my phone). Actually this problem is so annoying and I'm gonna send the phone back to the Sony (The phone has warranty). Here's my question; does Sony replace the phone? Or it just repairs it?!
Thanks in advance
Sent from my Xperia Z1 using Tapatalk
Click to expand...
Click to collapse
Try one of the following:
1. Do a factory reset from the phone (Setting - Backup & reset)
2. Use the Sony flash tool and try a manual flash of your ROM
If the above does not work then you will have to take it the Service Guys. They will check the piece and then replace it if required. I had my phone replaced as I had camera issues in less than 2 weeks of my ownership post which I have not had any issues.
eclyptos said:
If you don't post a Picture of what it is, we cannot give you a correct advice. Can you?
Click to expand...
Click to collapse
+1 to this. @The Third God
Please post some photos
Thank you for your reply.
I tried reinstalling firmware via PC Companion and it didn't help... I was afraid flashing the phone might void the warranty... Does it?
Here is a picture: (not nice quality, sry)
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(the area below soft keys is missing...)
A few more things to mention:
* When I take a screenshot, everything is fine and the area below the soft keys isn't missing!
* At the first days, the missing area was appeared when phone was heaten a bit... But now (for about a week) the area is permanently missing!
It's much like hardware problem, I guess.
Sent from my Xperia Z1 using Tapatalk
The Third God said:
A few more things to mention:
* When I take a screenshot, everything is fine and the area below the soft keys isn't missing!
* At the first days, the missing area was appeared when phone was heaten a bit... But now (for about a week) the area is permanently missing!
It's much like hardware problem, I guess.
Sent from my Xperia Z1 using Tapatalk
Click to expand...
Click to collapse
It's look like a line of dead pixels or LCD but in this case, if that is a Hardware problem you should see in that part of the screen problems in any conditions. Can you do a test, reboot your phone and look at the bottom of the screen where the line is, do you see something wrong?
If the LCD is dead but you take a screenshot logically the line is missing because is not recognize as the LCD is the problem.
I think you should send it to repair via Warranty, just to be sure.
BTW, you can also flash a Stock FTF from different region but for your model only, to check if it a system failure, using flashtool v.0.9.16 (it will not void your warranty).
My Z1 is broken after a major fall. It is outside the accident damage protection of six months but inside overall warranty. I get to understand that I will have to pay to get it replaced. Any idea on the price that I have to pay? If it makes sense I will get it replaced or else will buy a new one considering the price drop.
Related
So as the title suggests, my Kaiser is pretty much broken. Well, sorta, the phone itself works; but the LCD screen is cracked Here's a picture of the wreckage:
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So I have two questions:
1. What's a good program that I can use to backup all my stuff on the phone ( the stuff on the internal memory, like the programs, today screen styles, etc.).
2. Is it possible to buy a replacement LCD screen for the phone and crack open the phone myself and install a new screen? This might be a little easier then having to go through AT&T to get a whole new phone.
Thanks for reading, guys, and I hope you can help me out
valkz0r said:
1. What's a good program that I can use to backup all my stuff on the phone ( the stuff on the internal memory, like the programs, today screen styles, etc.).
Click to expand...
Click to collapse
Without the possibility of use TOUCHSCREEN, I don't know.....
valkz0r said:
2. Is it possible to buy a replacement LCD screen for the phone and crack open the phone myself and install a new screen?
Click to expand...
Click to collapse
For sure you can....
1). Search these forums for mymobiler. Install on your pc. It will give you access to your phone and you can download/unload everything.
2). Search these forums for cracked or replacement screen. I recall seeing several threads concerning replacement of the screen.
Wow, a quick search in eBay gave me this! It seems legit, should I go ahead and order it???
valkz0r said:
Wow, a quick search in eBay gave me [url='http://cgi.ebay.com/Replacement-LCD-Screen-for-HTC-8925-Tilt-TYTN-II-Repair_W0QQitemZ380048524710QQihZ025QQcategoryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem]this![/url] It seems legit, should I go ahead and order it???
Click to expand...
Click to collapse
The link doesnt work for me but Ive already replaced 2 lcds, 1 on a wing and one on a tilt with ebay replacement lcds so there are definitely legit seller on there.
oOps, I fixed the link
I broke my screen on last Thursday and the MyMobiler program saved me from having to buy a new phone right away. Although I have used the phone so much I can pretty much still make phone calls blind, the MyMobiler program helped a bunch.
I ordered my new screen today from blackberry8100parts.com. I got some info from the forums here and they seem legit. Hell, they even provide a coupon code (which is XDA) for us to get 10% off. Thanks.
I will post again after I get the screen with how things work out. Right now it is $47 (not including 10% discount) + ~$7 shipping. It is the complete LCD + Touchscreen + digitizer. They have one without the digitizer as well for the same price. I was expecting much more. Now I hope my install goes well. Oh, that website also has the Tilt / Kaiser service manual for download too.
Here is the link to the screen with the digitizer.
I got the screen in this past weekend and followed the HTC service manual with a little help from another website and everything went very smoothly.
I decided to disassemble the entire Tilt rather than the 4 screw method I have read about here on XDA. Partially because I wanted to do it correctly and partially because I want to see the insides.
I was a little nervous about using the plastic pry tool (comes with screen) to get the case off but if you follow the insertion points that they list in the guide everything comes apart quite nice and goes back together just as easy.
My Tilt has come back from the dead!
Would not Soti Pocket Controller work as well? However, it's not free.
Hello guys the last week while i was using my phone scrolling in app drawer i realized that the touchscreen was not so responsive especially in the mid of the touchscreen.I tried to install another rom than gdxv020 i was using but the same , tried to draw something in paint but it seems there are 2 big lines in the mid that cannot be painted.I think its hardware problem.Does any of you had the same problem with me and can a suggest a solution for my problem?Did the touchscreen "died" and need to be replaced?Thank you , i am waiting for your replies..
PS: My digitizer was cypress and i was using Darkfrmr's fix for hard to pull up status bar so i dont think the problem is because something is wrong with ax8mt.ko.
i don't know whats the problem, but first i would repair the phone with SEUS, see if its helps, before i'd take the phone to the service
dimitrisioa said:
Hello guys the last week while i was using my phone scrolling in app drawer i realized that the touchscreen was not so responsive especially in the mid of the touchscreen.I tried to install another rom than gdxv020 i was using but the same , tried to draw something in paint but it seems there are 2 big lines in the mid that cannot be painted.I think its hardware problem.Does any of you had the same problem with me and can a suggest a solution for my problem?Did the touchscreen "died" and need to be replaced?Thank you , i am waiting for your replies..
PS: My digitizer was cypress and i was using Darkfrmr's fix for hard to pull up status bar so i dont think the problem is because something is wrong with ax8mt.ko.
Click to expand...
Click to collapse
Take it to the Sony service center before you do anything else to your lovely phone
'cos it appears that it is a hardware problem with u...
Thank you both for your replies.I went on Friday to a local sony service center and they told me that the touchscreen had the problem and need to be changed , the bad is that the warranty expired and now i have to pay the whole amount.The cost is about at 60E for a genuine new digitizer including the cost for the installation.I think it doesnt worth so much money because the whole phone costs that much so i will decide in the week what i am going to do with the phone..Selling it for parts to buy a new one or fix it.
Hope you'll get a cypress phone
Sent from my E15i using xda premium
Guys i have good news! I decided today to dissasemble it and give it a try to fix it.The only things i used was a hairdryer to heat the digitizer not more than 20 seconds and then i used a plastic tool and started pushing for a couple of minutes all the edges around(Check the photo bellow).VOILA!!.When i put the parts back together i was able to unlock the lockscreen finally plus i saved 60E ! If any of you guys facing a problem with the touchscreen and you had check that is not rom's or module's problem and your warranty expired give it a try..I am so excited that my X8 is back!
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-Please highlight this thread as FIXED.
Thank you!
You started a (q) thread and we thank for it , but its nice, thanks.
Just be aware with the hair dryer!
My old k660i felt off of the washing machine, when it started washing and landed in a bath of water, it was working, but the screen wasn't showing anything, then i turned on hairdryer, used it like for 5 minutes from 0,5 metres distance, and the chips inside it, are overheated and died
So be aware
First thanks for me by: fotak-x and stamatis 16, thanks for it
dimitrisioa said:
Guys i have good news! I decided today to dissasemble it and give it a try to fix it.The only things i used was a hairdryer to heat the digitizer not more than 20 seconds and then i used a plastic tool and started pushing for a couple of minutes all the edges around(Check the photo bellow).VOILA!!.When i put the parts back together i was able to unlock the lockscreen finally plus i saved 60E ! If any of you guys facing a problem with the touchscreen and you had check that is not rom's or module's problem and your warranty expired give it a try..I am so excited that my X8 is back!
-Please highlight this thread as FIXED.
Click to expand...
Click to collapse
Gonna try this out. Thank you mate!
Tell me if it worked for you but mine digitizer corrupted again after a week and needed to replace it with another , i repeated the steps i wrote above to fix it again but no more response(maybe The heat melt the digitizer's chip)So i bought a replacement for about 12 euros from ebay and it works fine from then.Hope you fix your x8 soon !!
Sent from my X8 using xda premium
hi all.
this is my 2nd htc one as the 1st i had had a half black'd screen problem out of nowhere.(photo 1)
the auto focus wouldnt work especially in close range shots.
photo 2,3,4,is the shots , this 2nd htc one took.when i got this replacement i noticed this problem but didnt care as i dont use camera too often,but when i had a close look at it today, the focus would do auto focus reapeatedly for a like many times then stoped there ,with a very blurry picture,no matter how many times i press the screen to make it focusd,just wont do it.
unless i suddenly move the camera to take a further picture,it would focus a bit, but later when i stopped moving and stood my arm still, it happens again. only 1 or 2 photos i took out of 30 would be a "good" one like photo No.5 , but still not perfect at all...
check out the youtube video clip i uploaded to show you whats the video is like took by this camera...
Thinking this was strange behavior, I gave up .seeing as how I was able to take about 30 clear pictures while manually focusing before, went ahead and closed all apps, changed view modes, changed camera scenes, toggled from video to picture modes, restarted the phone several times and checked for available updates to the firmware. All with no luck.
My current firmware is still 4.1.2, as OTA hasnt arrived in my country NewZealand yet...damn...whats taking it so long.
will the new 4.2.2 fix this or should i just bring it back for another repaire (becuase most likely in NZ,it sux bcz you will not get a replacement straight away after a month) ?
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here is the video sample:
https://www.youtube.com/watch?v=Y74RKHtCDkQ
Well these are horrible pics
I'd suggest using the option of touch to focus+snap.
Once you allow this option and you tap the screen it focuses and immediately snaps a photo, in my opinion it brings the best pics.
opher50 said:
Well these are horrible pics
I'd suggest using the option of touch to focus+snap.
Once you allow this option and you tap the screen it focuses and immediately snaps a photo, in my opinion it brings the best pics.
Click to expand...
Click to collapse
you mean in "shutter option-Touch to capture" ?
rikki_sun said:
you mean in "shutter option-Touch to capture" ?
Click to expand...
Click to collapse
Exactly, couldn't remember what's it's called..
opher50 said:
Well these are horrible pics
I'd suggest using the option of touch to focus+snap.
Once you allow this option and you tap the screen it focuses and immediately snaps a photo, in my opinion it brings the best pics.
Click to expand...
Click to collapse
opher50 said:
Exactly, couldn't remember what's it's called..
Click to expand...
Click to collapse
thx
I got exactly the same problem.but your tip doesnt change anything
Gesendet von meinem HTC One mit Tapatalk 4
I have the same problem
Responseless said:
I have the same problem
Click to expand...
Click to collapse
If that cheer you, gents, I have EXACTLY the same problem. My One was never dropped, nothing mechanically-abusive happened to this dmn phone, lens are crystal-clear - because I use the protective case.
My guess is faulty camera, which gets fckd up after some time of using it.
In my case, camera stopped working after OTA update to 4.3. I would blame the software update, but since so, so many folks have the same issue with totally various firmwares I'd rather go into thinking that this is a hardware failure.
One advice: if you are sure they're gonna give you new device, go for it. However, these bastards often try to "repair" the damn thing, which is of course the worst idea ever - they're never gonna put all pieces together, rather more likely, they will destroy 10 another things along the way.
I got to have to make a call to HTC - if they start talking about "the repair" - fck'em.
I will have to live with broken camera. I once gave the HTC One X, under warranty of course, and they did a mess to the device (squeaky noises while grabbing it, wifi module - broken almost immediately, after "the repair", battery life shorter more than a half than before giving it to "repair" and so on).
So, thanks, but no thanks.
I have the same problem, there isnt a way to repair it by software or something??
Enviado desde mi 831C mediante Tapatalk
Hello guys.. I have a big problem here.. I fell my C6903 last Saturday from 3 feet! D'oh! But surprisingly it survived! It's even not powered off when dropped! No dead pixel, camera is OK, everything is fine. But my ASF is totally broken. It's only cracks along screen, after I pull it out, here it is.
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Today, I wonder if my phone still survive underwater test, so I test it. It's just 5 minutes. Everything is fine. Untill...
1. First 5 minutes -> Something wrong with my light sensor, screen is dimming and brightening randomly. D'oh! :silly:
2. 2 minutes after first 5 minutes -> Volume up and down randomly. D'ooh!!!
3. 2 minutes later -> Hard camera button going crazy!
4. 2 minutes later -> Screen totally dead! Nooo!!! :crying:
I bought this C6903 at December 2013. These are my C6903 condition
1. Under warranty
2. No ASF (no Sony logo anymore)
3. Bootloader has been unlock (Without TA Partition Backup!!!)
4. It's still alive, I can charge and my Laptop still recognize it. :highfive:
5. It's INDONESIA - JAKARTA
My question is
1. How to claim my warranty? I know about "playing fool", but can you give me suggestion to talk to them without look suspicious. I'm sucks at talking
2. How if I hardbrick my phone? So they can't trace my bootloader status.
3. If hardbricking is a solution to avoid me looking suspicious, HOW TO HARDBRICK my C6903?
Need help ASAP. I need my C6903 this weekend.
----
Update
1. Volume up is always pressed, so press and hold power button actually will hard poweroff the device
2. Since volume up is always pressed, I can only go to flash mode
3. Connecting my devices to wall charger won't make it go to normal boot (it stuck on something, IDK)
what you have in your hand, isn't the asf. It's a glass protector..
As far as im aware you have no possible claim there at all, if the bootloader was unlocked without ta backup thats you instantly screwed with warranty, if youve removed the asf also voids the warranty and last of all if theres water damage inside the phone that voids your warranty especially if its been dropped
Sent from my C6903 using XDA Free mobile app
Sucks..... -_-
I think I have to upgrade to Z2 this month -_-
I will take this to Sony Service Center, and see if I could playing foold with them and I get my warranty
You are left with very few options, none of them very appealing either.
1. Pay Sony to fix the damages, if they do then expect to pay a few hundred (£ at least)
2. Pay a third party to fix the damages and pray that they're not brainless idiots.
3. Buy a new phone, with what you've done to it, it's going to be a small miracle if it ever works as expected ever again.
4. Claim on insurance, if you haven't got any then speak to your bank and get some.
For future reference, never unlock a phones bootloader without allowing yourself a backdoor, your TA partition although in this case doesn't matter could have been your saving grace, you could have argued with Sony that you simply water tested it and the rest is history, but I highly doubt they'll entertain that notion.
If it were me i'd get what I could from a phone shop on trade in and wait for the Oneplus one to come out properly. £269 not too bad and more than likely cheaper than you'll pay to get this phone fixed.
It's been a week! Almost everything WORKS fine. Except
1. Backlight is dead, buat the screen isn't
That's all. Tomorrow I'll bring my Z1 to Service Center after I unlock my bootloader. I'll update this soon
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My LG G Watch R is stuck in this screen. After I did a restore the other day the screen has been stuck like this. It managed to come back once for about a minute but then went right back to this screen. The watch was a gift to me at Christmas this year so I'm not sure about returning it. Anyone else have this problem and managed to fix it? Help would be very much appreciated.
I've got the same problem with you, hope someone can help me. I appricate.
If you hold the button down to reset, does it change anything?
I would occasionally see this on my phone after a bad ROM flash. Can you get to the bootloader or recovery and see the screen fine? If so, you try a factory reset from there, flash the factory images here, or install an Urbane port here.
miffymiffy said:
If you hold the button down to reset, does it change anything?
Click to expand...
Click to collapse
It vibrates, powers off, then turns itself back on with the same image.
jhnewton84 said:
I would occasionally see this on my phone after a bad ROM flash. Can you get to the bootloader or recovery and see the screen fine? If so, you try a factory reset from there, flash the factory images here, or install an Urbane port here.
Click to expand...
Click to collapse
No, the screen does not work whatsoever, so I am unable to get to the bootloader.
Same issue here, then screen would only light up with pink pixels, and some black. would boot on the dock in the same way. Sent into lg, waiting on the diagnosis currently. not sure if it is fixable or what. I will update when I get some news. One thing I can say is they paid for the shipping there, so at least that was covered.
Information...
ejl2002 said:
Same issue here, then screen would only light up with pink pixels, and some black. would boot on the dock in the same way. Sent into lg, waiting on the diagnosis currently. not sure if it is fixable or what. I will update when I get some news. One thing I can say is they paid for the shipping there, so at least that was covered.
Click to expand...
Click to collapse
Could you possibly give me the info on how to contact LG about this same issue so I can send my G Watch R in to get diagnosed? Thank you in advance for any help you can provide.
Got my watch back, looks like the guts were replaced, my screen was scratched, it is no longer.It was repaired under warranty which I was surprised as I had no receipt anymore. My only problem is I sent it all in the original box, they only sent back the watch and band. I have been waiting over 2 weeks for them to see if they can find my charging dock and original box. I am no longer holding my breath. I bought a new dock from amazon, and if they send my original, I will just have a spare.
to send in the watch, google lg repair, then you can fill out the form to get a RMA. They even pay the shipping both ways. Takes a while, just be forewarned.
ejl2002 said:
Got my watch back, looks like the guts were replaced, my screen was scratched, it is no longer.It was repaired under warranty which I was surprised as I had no receipt anymore. My only problem is I sent it all in the original box, they only sent back the watch and band. I have been waiting over 2 weeks for them to see if they can find my charging dock and original box. I am no longer holding my breath. I bought a new dock from amazon, and if they send my original, I will just have a spare.
to send in the watch, google lg repair, then you can fill out the form to get a RMA. They even pay the shipping both ways. Takes a while, just be forewarned.
Click to expand...
Click to collapse
do you know how the process when when you called in to get it fixed?
Just call or fill out the form, tell them it is broken, and go from there. pretty easy process. Whatever you do, only send the watch, no box or charging base, I went through hell and 2 months to get them to send me the base they claimed they never received. I ended up buying one because I lost hope. I now have 2 charging bases, so I guess it worked out.