Database Develop

HTC Diamond Strange Screen Problem (URGENT)

I had my Diamond for about 8 months now. All of a sudden no matter where I click on the screen it always clicks on the top left corner (Start button). I hard reset the phone, changed SPL but nothing worked.
My Specs:
Duttys 5.2.20764.1.4.3
Diamond-hspl-1.24
When I try to align the screen it keeps on looping not letting me get out of the screen alignment. I have to soft reset the phone.
Is my phone dead? Do I have to send it to HTC for repair?

sounds like a broken screen digitizer (the plastic which recognizes touch).
If its under warranty then i suggest you flash everything back to factory, ie. stock spl, stock ROM. Then RMA it back for warranty.
If it isn't under warranty and you wanna get it repaired. Then just order a new digitizer from Ebay and install it yaself. That will save you an arm and a leg, since HTC will probably charge you like 4x the price to get it fixed.

How come it responds to the screen alignment than? When I press the cross hair it responds to it and moves to a different position.

Right now I am trying to put the stock SPL on the phone but I can't get past the screen alignment. The is synced and everything. Any ideas?

You MUST change the ROM to stock first then the SPL

I did put the stock ROM back on the Diamond. But I can't get passed the align screen. I tried deleting the "welcome" file form \Windows\StartUp but the file is protected and can not be deleted. Is there any other solution of by passing the welcome screen?

I had this problem too, I got my Diamond from Rogers and went home. After a few minutes this started to happen, and I instantly went back and got a replacement.

I got same prob. But sometime it work fine, after i do softreset i cant skip screen align. Can hard reset fix this prob? im from malaysia, how much it'll cost to replace the digitizer? thanks

i have this problem too

hello all!
I had the same problem as you! after some time searching... found a program called "Remote Screen Alignment" ... and your problem is solved!
Just google it!

caudex said:
sounds like a broken screen digitizer (the plastic which recognizes touch).
If its under warranty then i suggest you flash everything back to factory, ie. stock spl, stock ROM. Then RMA it back for warranty.
If it isn't under warranty and you wanna get it repaired. Then just order a new digitizer from Ebay and install it yaself. That will save you an arm and a leg, since HTC will probably charge you like 4x the price to get it fixed.
Click to expand...
Click to collapse
For the new diditizer is this easy to repair by myself??

I have a broken touch screen too (LCD is working perfectly, touch is non responsive, all over the screen)
I was just reading in another thread that changing the digitizer on its own is a bit of a nightmare as its glued to the LCD screen? Is this true, is this the case, if so, would it be possible to buy a LCD + Digitizer in one? I searched eBay but could not find anything?
Any help is much appreciated as the cost of a new phone is not an option!
Thanks,
DG.

DanGlee said:
I have a broken touch screen too (LCD is working perfectly, touch is non responsive, all over the screen)
I was just reading in another thread that changing the digitizer on its own is a bit of a nightmare as its glued to the LCD screen? Is this true, is this the case, if so, would it be possible to buy a LCD + Digitizer in one? I searched eBay but could not find anything?
Any help is much appreciated as the cost of a new phone is not an option!
Thanks,
DG.
Click to expand...
Click to collapse
Hi
My digitizer is also broken, I ordered new one from ebay (cost about 10 €) and as you wrote replacament is nightmare.
I'm trying to find a manual or instruction video but I cannot find anything.
If somebody knows how to replace digitizer please let me know or share a link for it.
Currently my best solution is to order new digitizer with display (cost about 20€) It is possible to order for exaplme here:
http://cgi.ebay.co.uk/NEW-FULL-LCD-...UK_Mobiles_Accessories_RL?hash=item518e98a7fa
Cheers

hello, i have the same problem with my diamond here, pres the screen and it activates the left upper corner, after a while stoped doing that but not my right lower part of the screeen doesnt respond. i mean i press the "j" and it writes "k".. u know what i mean., i cac calibrate the screen but after 1 min the problem is back. i wanna buy that digitizer and change it but b4 this i need a confirmation, did anyone do it and after that their diamond worked like b4? waiting for reply thx

This post is giving me a nightmare. I am facing similar problem only its not permanent. What I mean is it woks fine sometimes but wont respond sometimes. Sometimes it responds in the corners if I press hard. I think my phone is just passed its warranty also its 2nd hand though I have the bill. Service centers are really bad so I am scared.
Do you'll think my digitizer is gone bad or is it a software glitch?

Hi guys
I have a similar problem with my HTC Touch Diamond,
The screen just gone crazy constantly pressing on the top-right corner, this happened like 1 week ago. After searching the internet and this forum I found out that my only quick solution is to hard press the four corners to get working properly again but the problem will come back again after a while.
I bought this phone from ebay in 2008, had no problems with it untill I found out this ugly strange colored square in the middle that is noticable after switching phone's backlight off, I guess that was due to me holding the phone in my jean's back pocket (as I used to previous phones non touch ), I had this phone working perfectly until what happened last week!
I decided to find if this is a software related issue, so I upgraded to official HTC ROm 2.03.405.3 WWE, but the problem persists
I also bought a digitizer from ebay in case I want to replace it (but never done this before)
Can anyone please confirm if I am still under warranty, how to check this and if yes is that going to cost me anything to get it returned to HTC for repair (other than postage costs of course)
If not under warranty anymore, do you advise me to get a LCD+Digiztizer combined instead ?
Many thanks !!!
Damian

I have this problem (not my video):
youtube > watch?v=5-IUzerAT0s (sorry, I can't post links)
Problem:
Sometimes, and really just sometimes, no matter where I touch the screen it only signals a left touch. So wherever I touch, 1, 2 or 3 - only 1 will enter.
I am not sure if this is related, but it may give some clues:
A few days ago I disassembled my Diamond. I did not take out the LCD coz it's sort of glued in and probably hard to take out and may break.
However, I got down to the digitizer soldering. I did not de-solder the flat-cable, but I pressed my solder iron on each of the 4 solder joints. I pressed the solder tip right on the film. Don't worry, it's most likely polyimide and it's heat resistant.
After that the Diamond worked well, well, for a few days. Then same happened again. When I have the problem and I press strongly right of the HTC logo (LCD bottom right) the problem disappears. That makes me thinking the problem is maybe mechanical.
It maybe a solder crack. I presume the Diamond is RoHS, and my solder iron was not RoHS. That matters, coz RoHS solder needs more heat the lead solder. Means, my solder iron did not really melt the solder under the film.
I will give that another try with an RoHS solder iron in the next few days.

minidisco said:
I have this problem (not my video):
youtube > watch?v=5-IUzerAT0s (sorry, I can't post links)
Problem:
Sometimes, and really just sometimes, no matter where I touch the screen it only signals a left touch. So wherever I touch, 1, 2 or 3 - only 1 will enter.
I am not sure if this is related, but it may give some clues:
A few days ago I disassembled my Diamond. I did not take out the LCD coz it's sort of glued in and probably hard to take out and may break.
However, I got down to the digitizer soldering. I did not de-solder the flat-cable, but I pressed my solder iron on each of the 4 solder joints. I pressed the solder tip right on the film. Don't worry, it's most likely polyimide and it's heat resistant.
After that the Diamond worked well, well, for a few days. Then same happened again. When I have the problem and I press strongly right of the HTC logo (LCD bottom right) the problem disappears. That makes me thinking the problem is maybe mechanical.
It maybe a solder crack. I presume the Diamond is RoHS, and my solder iron was not RoHS. That matters, coz RoHS solder needs more heat the lead solder. Means, my solder iron did not really melt the solder under the film.
I will give that another try with an RoHS solder iron in the next few days.
Click to expand...
Click to collapse
I have the same 'tendency to go left' problem. From my experience, I found that the problem could be caused by heat. Here are some examples when it goes wrong: When I use Tomtom navigator while charging the battery, the phone really heats up and starts to go 'left'. When I try to text message under the sun after taking it out from my pocket. When I have high usage such as wifi + opera. Really hop somebody can come up a solution for the problem...

The Reason ---
Its a heating issue seen in 20% of all shipped diamonds. It heats and expands the digitizer causing loss of touch.
Solution ---
I'm working on it!
P.S - The heat i'm talking about is not the heat that's generated wile using the phone , its due to outside exposure.
Crazy thought - Try it at your own risk
Exposing the mobile to moderate temp (cold , say 12-14 degrees) might help. Not sure.. i said MIGHT.
Don't try this if its under warranty. And don't blame me if you did something wrong and all you circuits get messed up!
Anyways will post if i hit something on the way!

No, new solution??
Maybe change the digitalizer solves the problem?? Because two months ago the problem only stay few minutes but now i can't make the alignment process.
Thanks!

unresponsive Screen

My diamond screen has frozen, only the hardware buttons are working. I ve tried the following :
1. soft reset
2. Hard rest
3. Flashed a new original wwe rom
None of the above solved the problems.
Any advise please.

sounds like the touch layer is defect
one could return it under warranty or
try and exchange the layer oneself
or pay to have it repaired

uncon1978 said:
My diamond screen has frozen, only the hardware buttons are working. I ve tried the following :
Any advise please.
Click to expand...
Click to collapse
Hello,
I had the same problem. Solved for $70 with new screen and touch layer

What is the diffence between the screen and the touch layer?

[Q] Repairing/assembling G1 -> broken volume rocker and touch panel

Well, I fixed my old broken G1 with new screen, touchscreen panel, case and keyboard.
Now I have 2 issue:
1) Sometimes my touchscreen goes grazy!! If I use the touch test application I see that sometimes when I touch the screen in an area there is another virtual touch in another zone of the screen. I read that it can depend from the current source when I charge the phone.. but I'm going crazy!! I opened my phone 10 times (I thought there was a problem in the cable that link TouchPanel to LCDPanel, because when I lock the cable with the clip it tends anyway to go out from the connector, now I put some scotch tape to fix but the problem is here.. so I think is another problem).
2) My volume rocker doesn't work!!
I bought 2 new keyboard to fix this problem, but no one of that fixed the problem. I thought the first new keyboard had volume keys broken, so I bought another one, but the problem persists!!
Now the Touch problem rarely happens, but the volume rocker is completely unusable..
Someone have experience about G1 assembling/repairing ?
Thanks and sorry for bad english

if you have put in multiple keypads have the same issue i would assume that it is the connection going to the motherboard. just a guess there but its either that or you have had a bunch of faulty keyboards.
only other thing would be a software problem
does the keypad work in recovery (let you go up down throughout the list) ?
as for the touch screen, probably need a new digitizer or flex cable, both are cheap and it sounds like you have the knowhow to replace them.

Ok, but digitizer is new!! screen also is new, and I have bought a total of 4 flex cable because I see that they are fragile (I broke the first I bought).
I tried to change flex cable but the problem remain the same.
The only thing that can be damaged is the LCD cable that links to the flex cable: it has a small cut where the cable have a curve, but the cut don't reaches the contacts (the cable is transparent). I also use some glue and scotch tape to mantein lock the cable.
The digitizer cable is connected to the LCD cable, and then they go to the flex cable that connect them to the motherboard.
The strange thing is that seems a software issue, because if I turn off and than turn on the screen, the problem is fixed for some seconds, minutes and sometimes hours...
Another strange thing is the possibility to control the screen with some metal objects from the moment that the virtual touch problem appear (I can control the screen also without touch it, with hand and piece of metal)
video:

have you tried a factory reset if you think it may be a software issue? if that dosent work you can try install a whole new rom.
really it sounds like it isnt the hardware since you appear to know what youre doing. i have a had a few phones that had screen (digitizer) issues and a new rom flashed cured it just fine
since you dont mind putting a few dollars into it, and your familiar with the inside, you can always try to pick up a cheap motherboard or spare phone from ebay or what have you, then swap the motherboard and you could then hopefully find out if it is the hardware or software

nagash91 said:
Another strange thing is the possibility to control the screen with some metal objects from the moment that the virtual touch problem appear (I can control the screen also without touch it, with hand and piece of metal)
Click to expand...
Click to collapse
Huh sounds like you got a cheap digitizer than. Most good digitizers use heat to touch. If it's literally touch, then sounds like its a fake/meh digitizer. i hate the digitizers that aren't heat, but press. I see them all the time in those first samsuck touchscreen phones. And they usually die in a bit. I had a Samsung behold with a screwed up digitizer

demkantor said:
have you tried a factory reset if you think it may be a software issue? if that dosent work you can try install a whole new rom.
Click to expand...
Click to collapse
Yes I flashed 3 or 4 roms after a wipe (I tried also super-wipe.zip), but the problem is here..
The digitizer works well some times, but sometimes get crazy (you can see in the video).
I don't that my new digitizer is fake, but I really don't know!
BTW I'm trying to repair my phone for fun (now I have desire z) and because I am fascinated by my old G1.
PS:
I see another strange issue--
If I touch the screen when the phone is on a table the screen digitizer is not very sensitive and can't take input from fingertips.
If I touch the screen when the phone is in my other hand, the screen digitizer is a lot more sensitive and it take input from fingertips.
My impression is that there is an electric field or something similar that disturbs the digitizer, and when I take the phone in my hand I discharge that field to ground. Also when I turn off the screen, seems that the electric field discharge so when I turn on the screen is ok, but after some seconds the field returns to disturbs the screen.
I really don't know, but is the impression that I have.. something that is not shielded.
Now I'll try to use my phone in airplain mode.
Thanks guys, I'm happy to see that this forum is still very active

Dead Touch Screen??

Hello,
My Touch screen doesn't respond to touching since an hour ago.
I see no logical reason for this fault,
My screen is guarded and nothing happend to it.
I tried to remove battery and insert it with no luck, I booted my phone into CWM touch recovery, and it also doesn't recognize touching.
update2:
The problem appeared again.

just flash a kdz to return to stock rom

naeem86 said:
just flash a kdz to return to stock rom
Click to expand...
Click to collapse
The problem appeared again I tried a lot of times to remove battery&insert but it doesn't help.
Please help me.

I've just flashed my phone to stock rom,
I'm still having the same touchscreen issues - the screen won't respond to touching.
Any suggestion please?
Is it possible that the touchscreen issue is caused because of the screen protector?

ohadz said:
I've just flashed my phone to stock rom,
I'm still having the same touchscreen issues - the screen won't respond to touching.
Any suggestion please?
Is it possible that the touchscreen issue is caused because of the screen protector?
Click to expand...
Click to collapse
Screen protector protects screen If you have got stock FW back on the phone, just bring it to your carrier and they should do it on warranty.

N00BY0815 said:
Screen protector protects screen If you have got stock FW back on the phone, just bring it to your carrier and they should do it on warranty.
Click to expand...
Click to collapse
Thanks for the advice,
I flashed stock rom and now when I turn on my phone It shows me the "Android Welcome Screen", Is there a method how to bypass this screen without touching the screen? (If I'm taking phone to my carrier, it might seem strange to them that my phone shows the "Welcome screen" whether the touchscreen doesn't work so they could know I flash my phone and not to accept my phone's warranty)

ohadz said:
Thanks for the advice,
I flashed stock rom and now when I turn on my phone It shows me the "Android Welcome Screen", Is there a method how to bypass this screen without touching the screen? (If I'm taking phone to my carrier, it might seem strange to them that my phone shows the "Welcome screen" whether the touchscreen doesn't work so they could know I flash my phone and not to accept my phone's warranty)
Click to expand...
Click to collapse
You can try on-screen phone, which is a software by LG, but i think, that this also needs to be setup first... Otherwise, just tell them, that you did a factory reset, because your phone wasnt working properly anymore, and thats when your error occured.
I dont see another way... Maybe repair it on your own

N00BY0815 said:
You can try on-screen phone, which is a software by LG, but i think, that this also needs to be setup first... Otherwise, just tell them, that you did a factory reset, because your phone wasnt working properly anymore, and thats when your error occured.
I dont see another way... Maybe repair it on your own
Click to expand...
Click to collapse
I'm going to take my phone back to carrier
But there's very strange thing: the touchscreen rarely works.
I removed the battery for a night and when I got up in the morning and I inserted the battery and turned the device on, for a few seconds the touch worked . What does it tell about phone?

I've just received my phone from repairing, and my touch screen has been replaced.
I'm a little disappointed because I expected for getting new phone(I have a warranty). I've also noticed that the screen is a little thicker, about few mm, which is weird.
Is it right that phone with replacement touch screen won't be as smooth and good as normal one, or not necessarily?

Same problem of Freezing screen
Disappointing but i too have this very same problem with my brother's P970... any ideas how or why?
though sometimes it would respond but leaving it a few minutes would again make it freeze. The hardware buttons work but the 4 touch buttons wont. now i cannot get thru the rom manager to make it into Bootloader mode so i can install another rom...
some things i did a few days before this happened:
1. flashed CWM recovery successfully.
2. installed a lot of apps and happened to fill up the SD card.
3. installed a new ROM Gingerbread Repackaged V20N
I can still get to S/W Upgrade but all I need is the Bootloader Mode. I honestly dont think this would be a digitizer malfunction since it works well in a given time. It's like it lagggggs much and unresponsive. I cannot get past the lock screen. Any ideas or any other way to get to the B/L mode? Thanks.

arzakem said:
Disappointing but i too have this very same problem with my brother's P970... any ideas how or why?
though sometimes it would respond but leaving it a few minutes would again make it freeze. The hardware buttons work but the 4 touch buttons wont. now i cannot get thru the rom manager to make it into Bootloader mode so i can install another rom...
ARZAKEM i have the very same problem too i was also doing the same stuff which you atempted and end up with none responsive touchscreen.
my phone is since then lives in a my draft in the kitchen and i was also curious about the malfunctionality because it worked sometimes and other times not.
I just thumbled upon the post when i search the web i know its too late to ask but could you please please tell me what you done with that phone ???
I ordered a new touchscreen from ebay and it will arrive soon but i was wondering wether you managed to fix it or not? could you please tell me what was the real problem did you replace the touchscreen or is it not the touchscreen?
Click to expand...
Click to collapse

I have this problem occasionally as well, but only occasionally and only with cm10
Sent from my LG-P970 using xda app-developers app

my phone has somehow the same issue, the touch screen works normally,but out of nowhere it stops responding,i mean the hole screen and also the 4 touch buttons on the bottom just wont work like they supposed to,but here is the catch,i lock the phone with power button and the screen and the buttons start to work normally for a while......but then the problem happens again!!! could someone tell me what the heck is wrong?? is it the software or the physical touch sensor thing is broken?? HELP!!

albertwesquer said:
my phone has somehow the same issue, the touch screen works normally,but out of nowhere it stops responding,i mean the hole screen and also the 4 touch buttons on the bottom just wont work like they supposed to,but here is the catch,i lock the phone with power button and the screen and the buttons start to work normally for a while......but then the problem happens again!!! could someone tell me what the heck is wrong?? is it the software or the physical touch sensor thing is broken?? HELP!!
Click to expand...
Click to collapse
You need to indicate your current ROM. Then can the issue be accessed
Sent from my LG-P970 using Tapatalk 2

Unlocking issue in HTC 7 Mozart

My HTC 7 MOZART phone has a problem, when to unlock the phone I Swipe my finger up to unlock the screen or answer an incoming call... the screen doesnot go away easily...even I press on the botton and swipe up.

There are several threads on this topic already:
http://forum.xda-developers.com/showthread.php?t=1239474
http://forum.xda-developers.com/showthread.php?t=900319
http://forum.xda-developers.com/showthread.php?t=1375244
Some people believe it's a hardware problem and other suggested software workarounds. I have replaced digitizer on my phone and it started happening. Then I realized the digitizer cable has an area that is supposed to touch the LCD screen (grounding probably?). I fixed the connection and never witnessed the problem again.
Update: It started happening again, albeit much less than before. I tried the "mwang's fix" referenced in http://forum.xda-developers.com/showthread.php?p=20105772#post20105772 and now the lock screen feels even more responsive than with the original HTC digitizer.

filip.navara said:
There are several threads on this topic already:
http://forum.xda-developers.com/showthread.php?t=1239474
http://forum.xda-developers.com/showthread.php?t=900319
http://forum.xda-developers.com/showthread.php?t=1375244
Some people believe it's a hardware problem and other suggested software workarounds. I have replaced digitizer on my phone and it started happening. Then I realized the digitizer cable has an area that is supposed to touch the LCD screen (grounding probably?). I fixed the connection and never witnessed the problem again.
Update: It started happening again, albeit much less than before. I tried the "mwang's fix" referenced in http://forum.xda-developers.com/showthread.php?p=20105772#post20105772 and now the lock screen feels even more responsive than with the original HTC digitizer.
Click to expand...
Click to collapse
It was very helpfull... thank you!