Anybody having this issue?
After I am in a location with no service, such as the subway, the phone does not reacquire a signal. I waited 15 min. still nothing. I was in a location were i always get good reception. finally I turned on Airplane Mode, then turned it off. bingo, four bars of signal. this has happened several times, but not every time. weird.
Damn. happened to me again this am. got out of the subway. went to get coffee. got to my office and still no signal. the icon in the notification bar was slightly different. Yesterday the notification bar had the circle with the slash through it. Today there were grayed out bars, like there was a very weak signal. but no data connection. Again I turned on Airplane Mode and then turned it off and the full bars of LTE was there.
No one else has had this issue? should it take more that 15 minutes to reacquire a cell signal?
gisxer said:
Damn. happened to me again this am. got out of the subway. went to get coffee. got to my office and still no signal. the icon in the notification bar was slightly different. Yesterday the notification bar had the circle with the slash through it. Today there were grayed out bars, like there was a very weak signal. but no data connection. Again I turned on Airplane Mode and then turned it off and the full bars of LTE was there.
No one else has had this issue? should it take more that 15 minutes to reacquire a cell signal?
Click to expand...
Click to collapse
Go to att store and replace your Sim card
Swiping from dark side of Galaxy S5.
Thanks! I'll go there today during lunch.
Do you happen to have ART runtime enabled?
Sent from my SAMSUNG-SM-G900A using xda app-developers app
Nope. just checked. Using Dalvik.
Edit. Should I switch to ART?
gisxer said:
Nope. just checked. Using Dalvik.
Edit. Should I switch to ART?
Click to expand...
Click to collapse
No you fine. Looks like sim card.
Swype from Note 10.1
Related
Ever since upgrading to ATT ICS, my WiFi and Mobile Data connections both are turned on during the night. During the day, I don't run either. When I am at home, I use WiFi and then turn WiFi off and plug in the charger before I sleep. When I wake up in the morning, WiFi and Mobile Data are turned ON. This happens constantly for me.
The second thing I tried was not putting the phone on the charger for the night. Come the next morning, WiFi is ON but Mobile Data remained off.
Something is triggering WiFi and Mobile Data to automatically turn on. I can't seem to find the setting that is allowing this to happen.
With GB, I never had this issue. If I recall correctly, GB had a setting for the sleep period of the phone. I don't remember much else of what was adjustable in that menu and I can't remember if I set anything in there for GB and data. I cannot find anything remotely like that in ICS. ICS is bloody annoying me right now with these quirks.
I wish I could downgrade back to GB right now so I don't have to deal with data turning on during the course of the night.......
If you want to go back to gb look under the development tab for return to GB from ics. It's down a ways. Not sure what to tell you about the other issues but to try and reflash ics.
Sent from my HTC PH39100 using XDA
Try Airplane Mode
Sounds like you have some app trying to make a connection to run an update. It's turning on WiFi and/or the Mobile Data connections. I'll check mine tonight to see what happens.
Try turning on the Airplane mode when you go to bed. Hold down the power button and select the Airplane Mode option. If that doesn't keep the radios off, something is really wrong.
I sometimes use the Airplane mode at night to conserve the battery, but since you're charging, that's not an issue.
megatronisabeast said:
If you want to go back to gb look under the development tab for return to GB from ics. It's down a ways. Not sure what to tell you about the other issues but to try and reflash ics.
Sent from my HTC PH39100 using XDA
Click to expand...
Click to collapse
I found the thread. Thanks. I just need to read about unlocking the bootloader now before proceeding. The only downside of downgrading is I will lose the ICS radio which is giving me such good signal strength. Before in my room at home, I would get 1 bar, now I get 2 or 3. LULz.
brucegil said:
Sounds like you have some app trying to make a connection to run an update. It's turning on WiFi and/or the Mobile Data connections. I'll check mine tonight to see what happens.
Try turning on the Airplane mode when you go to bed. Hold down the power button and select the Airplane Mode option. If that doesn't keep the radios off, something is really wrong.
I sometimes use the Airplane mode at night to conserve the battery, but since you're charging, that's not an issue.
Click to expand...
Click to collapse
This happened since day 1 of upgrading to ICS. The only software that I installed were some games and utilities that I had on GB. I never had an issue with either data connection turning on.
I might try another flash of ICS but that would mean running it for a night without the downloaded software for a couple nights and then installing each one by one, night by night.
I can use airplane mode but not for long term. I need to be able to receive calls from work when issues arise during the 2nd and 3rd shifts.
This only happens at night. It never happens during the day which makes me believe something is happening during the phone sleep time. And there's no setting that I can find for the phone sleep time like GB. Grr.....
Why not just leave data on if u don't mind me asking. Can't be using that much data really
Sent from my HTC PH39100 using xda premium
Yep I have the same issue.
I have observed the data icon appear on the stroke of midnight. It takes three attempts to keep it off till the next time I use it, or when the damn thing turns back on at 23:59:59.
Spoke to HTC support, they advised to return it to retailer for them to examine it....WTF...lol
Regards
Paul
FPV-GT said:
Yep I have the same issue.
I have observed the data icon appear on the stroke of midnight. It takes three attempts to keep it off till the next time I use it, or when the damn thing turns back on at 23:59:59.
Spoke to HTC support, they advised to return it to retailer for them to examine it....WTF...lol
Regards
Paul
Click to expand...
Click to collapse
We have two threads on this issue of WiFi and/or Data turning on at midnight. When I first found the missing voice dialer problem, I e-mailed HTC support. They responded to my e-mail and then a member of their escalation team called me. They recognize that this is an ICS upgrade issue. Of course, they don't know when it will be fixed.
If you have not already done so, log into HTC.com, go to Support and send an e-mail describing the problem. They need as much feedback as we can give them to get HTC and/or Google to fix these problems.
I am not surprised that the ICS upgrade broke some things, but the number of things surprises me.
Check your setting. Drop the drop bar and enable Wi-Fi connection then touch the bar next to the off-on switch. Touch the icon next to the home icon on the bottom of the phone and click on advanced. See the screen shots.
vivid x2 said:
Check your setting. Drop the drop bar and enable Wi-Fi connection then touch the bar next to the off-on switch. Touch the icon next to the home icon on the bottom of the phone and click on advanced. See the screen shots.
Click to expand...
Click to collapse
Doesn't help.
Sent from my HTC Vivid
Too bad. I noticed mine came on the first night after I installed ICS. Took awhile to find the settings I posted. When I found the settings and clicked on the one in the picture I never noticed Wi-Fi come on on its own since.
So I finally got around to trying Airplane mode. WiFi still kicks on overnight while plugged in.
vivid x2 - I had that checked to "Never" and I still have WiFi and Mobile Data coming on at night.
brucegil & FPV-GT - I will submit a support email ticket. I'm surprised there aren't more of us on here that are having this issue.
syrkel - I don't want either WiFi or Mobile Data on. If I'm not using it, why have it activated? All I need during the night is 2G voice so I can respond to work issues that may arise.
Just throwing another thing to look into. Try to reset the data counter and check it every few hours to see what apps are using the wi-fi data? Some of the apps even allow you to access the app settings from there as well. Check some of the app permissions and try disabling a few apps at a time that allow changes to wi-fi settings.
what a coincidence. i was just jacking around on my phone in class and found the advanced wifi option and there is a setting to keep wifi on during sleep. it has three options: always, only when plugged in, and never. hope this helps
Try installing a juice defender. It turns off data when your screen is off automatically. Also, (maybe only in the paid versions) you can set a night schedule for it to disable connectivity for a set time automatically. I have mine disable all data connections and go to silent mode from 12:30 to 8:30.
jenkem110 said:
what a coincidence. i was just jacking around on my phone in class and found the advanced wifi option and there is a setting to keep wifi on during sleep. it has three options: always, only when plugged in, and never. hope this helps
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Click to collapse
I tested this last night. Before I went to bed, I turned off WiFi (Data remained on). On the WiFi advanced settings I had the Keep Wi-Fi on During Sleep setting to "Always," which is the opposite of what people here have mentioned. I plugged in the charger. However, I have my Vivid set to remain on while on the charger. So it technically never went to sleep. (Makes a nice night light.) At 2:30 a.m. when I woke up, the WiFi was not on.
Tonight I will keep the same settings, but I will not put it on the charger (I'm testing the 3400 mAh Mugen extended battery). I will see if the WiFi comes on during the night.
liquidxnitez said:
Ever since upgrading to ATT ICS, my WiFi and Mobile Data connections both are turned on during the night. During the day, I don't run either. When I am at home, I use WiFi and then turn WiFi off and plug in the charger before I sleep. When I wake up in the morning, WiFi and Mobile Data are turned ON. This happens constantly for me.
The second thing I tried was not putting the phone on the charger for the night. Come the next morning, WiFi is ON but Mobile Data remained off.
Something is triggering WiFi and Mobile Data to automatically turn on. I can't seem to find the setting that is allowing this to happen.
With GB, I never had this issue. If I recall correctly, GB had a setting for the sleep period of the phone. I don't remember much else of what was adjustable in that menu and I can't remember if I set anything in there for GB and data. I cannot find anything remotely like that in ICS. ICS is bloody annoying me right now with these quirks.
I wish I could downgrade back to GB right now so I don't have to deal with data turning on during the course of the night.......
Click to expand...
Click to collapse
I wonder if this is part of Googles data collection. I have gone through 3 vivid phones in the last 2 weeks (long story). I have seen this problem happen with no apps other than what came with the phone. My wifes phone (another vivid) does the same thing. If the phone is turned off for the night, turning the phone back on has the same results (mobile data is on). This seems to be a random problem.
When you allow Google's locaton service part of the message says that you are allowing Google to collect data even when no apps are running.
Just a thought.
I've been trying to figure out what's causing it...see my last couple posts here.
http://forum.xda-developers.com/showthread.php?t=1589724
Sent from my HTC Vivid
Like my phone is constantly giving me the text could not be sent. atleast 1 out of 5 times in my room. I have 1-3bars almost always 3. Anything I can do to fix this? I am using stock messenger app. I am rooted if that matters. No custom rom running.
Is this a Verizon phone on their service?
Sent from my DROID3 using XDA
An XT862 I assume?
Sent from my DROID3 using XDA
wyckedsyko said:
Like my phone is constantly giving me the text could not be sent. atleast 1 out of 5 times in my room. I have 1-3bars almost always 3. Anything I can do to fix this? I am using stock messenger app. I am rooted if that matters. No custom rom running.
Click to expand...
Click to collapse
Does it send fine in places that are NOT your room? I know my house was made with stucco (I think) and the metal grid that had to be laid down to spray the stucco on causes me to get virtually no signal. Moving outside, I get full bars.
I would call *228 (assuming you're on VZW) and select option 1. Then call back after and select 2. This has helped me before (way back in my LG Dare days).
wyckedsyko said:
Like my phone is constantly giving me the text could not be sent. atleast 1 out of 5 times in my room. I have 1-3bars almost always 3. Anything I can do to fix this? I am using stock messenger app. I am rooted if that matters. No custom rom running.
Click to expand...
Click to collapse
Bars aren't always a good indicator of signal. Settings->About phone->Status - look at "Signal strength". If you are more negative than about -100 dBm, you do not have a very good signal.
doogald said:
Bars aren't always a good indicator of signal. Settings->About phone->Status - look at "Signal strength". If you are more negative than about -100 dBm, you do not have a very good signal.
Click to expand...
Click to collapse
Personally, this is why I like a ROM to have text signal display. The difference between -100 and -110 is incredible.
has anyone else seen this? i have looked through all of the settings, and i cant seem to find anything that would cause this. at first i would notice the gps satellites option turning on, but i didnt know what caused it. after owning it for 3 months, i noticed it happens when the battery meter turns yellow. is there any reason for it do do this? is it trying to kill its own battery?
at yellow battery, i see the gps transmitting signal at the top, and in the location settings, the "gps satellites" option is checked.
thanks for your help
staticchmbr said:
has anyone else seen this? i have looked through all of the settings, and i cant seem to find anything that would cause this. at first i would notice the gps satellites option turning on, but i didnt know what caused it. after owning it for 3 months, i noticed it happens when the battery meter turns yellow. is there any reason for it do do this? is it trying to kill its own battery?
at yellow battery, i see the gps transmitting signal at the top, and in the location settings, the "gps satellites" option is checked.
thanks for your help
Click to expand...
Click to collapse
do you have lookout installed and activated? signal flare broadcasts a signal before the battery dies so you can locate its last location
Yeah, sounds like Lookout or Cerberus... Or some other anti-theft app getting ready to broadcast the last known location of the phone before it dies.
Sent from my beige box using xda premium
AaronM7 said:
Yeah, sounds like Lookout or Cerberus... Or some other anti-theft app getting ready to broadcast the last known location of the phone before it dies.
Sent from my beige box using xda premium
Click to expand...
Click to collapse
oh crap.. i think thats it.. i do have lookout installed. thanks guys, im not sure why i didnt think of that sooner!
So im not sure if this affects 4.4 4.4.1 4.4.2 or all of them. However i did not notice this UNTIL 4.4.2. It could of possibly been happening with 4.4 but i dont think so.
Ive had this happen twice this week, atleast that ive noticed. And the situation has been the same. I will have service, and then i will jump on wifi and end up walking into a no service area. After im done in the no service area, i will kill wifi and walk back to an area that i have coverage. The walk to and from both locations the coverage is spotty. However when i get back to the area where i have full coverage the status bar indicates i have bars, however if you look at the tiles, it shows NO SERVICE, but WITH BARS. I dont know if i actually have service or not. But either way its a graphical glitch.
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emerica243 said:
So im not sure if this affects 4.4 4.4.1 4.4.2 or all of them. However i did not notice this UNTIL 4.4.2. It could of possibly been happening with 4.4 but i dont think so.
Ive had this happen twice this week, atleast that ive noticed. And the situation has been the same. I will have service, and then i will jump on wifi and end up walking into a no service area. After im done in the no service area, i will kill wifi and walk back to an area that i have coverage. The walk to and from both locations the coverage is spotty. However when i get back to the area where i have full coverage the status bar indicates i have bars, however if you look at the tiles, it shows NO SERVICE, but WITH BARS. I dont know if i actually have service or not. But either way its a graphical glitch.
Click to expand...
Click to collapse
Same since updating to 4.4.1 and 4.4.2 ... was fine for me on 4.4
t0p8uzz said:
Same since updating to 4.4.1 and 4.4.2 ... was fine for me on 4.4
Click to expand...
Click to collapse
Glad to know im not the only one. Question is, do we really have service when it says that, or do we actually have service. I forget to physically test it. I hope we actually still have service and just the NO SERVICE text is the glitch.
...an icon issue is a "Major bug"?
Does it cause hotboots? App crashes? Make your phone explode? It's like the title was written to get page views...
anactoraaron said:
...an icon issue is a "Major bug"?
Does it cause hotboots? App crashes? Make your phone explode? It's like the title was written to get page views...
Click to expand...
Click to collapse
I spend my precious time trying to get page views on a internet forum? Are you kidding me?
A phone showing you that you have service when you may not isn't a major bug? Youre joking right? I guess when your car shows that your gas tank is full when its really about to hit empty isn't anything to be worried about either.
its not an issue, thats how its supposed to be. notice how it shows the service bars in orange? that means that no data is flowing even though theres a connection. when data starts flowing, they turn white.
simms22 said:
its not an issue, thats how its supposed to be. notice how it shows the service bars in orange? that means that no data is flowing even though theres a connection. when data starts flowing, they turn white.
Click to expand...
Click to collapse
I dont think that's the issue. Orange dictates no connection to Google services which may or not be down to the fact that there's no service.
However, regardless of this, H + bars should not co exist with "No Service" on a regular basis.
No service should mean no voice, no data, no bars
-----------------------
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
Sounds like the sprint data bug that's all over the forums here. Do you have sprint?
Sent from my Nexus 5 using Tapatalk
I've had this problem for a while. My signal bars will show full even when I have no signal. Have to toggle airplane mode on and off to get it resolved.
I'd say it was a major bug. Thinking you have signal when you've got none is bad ESPECIALLY for a phone.
Its intermittent. Sometimes I can go days with no problems and then I'll have it three times in 1 day. Very annoying.
Sent from my Nexus 5 using XDA Premium 4 mobile app
emerica243 said:
I spend my precious time trying to get page views on a internet forum? Are you kidding me?
A phone showing you that you have service when you may not isn't a major bug? Youre joking right? I guess when your car shows that your gas tank is full when its really about to hit empty isn't anything to be worried about either.
Click to expand...
Click to collapse
This issue is like the volume knob coming off your radio in the car but still being able to turn it.
Sent from my Nexus 5 using Tapatalk
FuMMoD said:
This issue is like the volume knob coming off your radio in the car but still being able to turn it.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
No. Its like the volume knob staying on your radio in the car but sometimes it doesn't grip the shaft and the volume doesn't change
-----------------------
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
emerica243 said:
So im not sure if this affects 4.4 4.4.1 4.4.2 or all of them. However i did not notice this UNTIL 4.4.2. It could of possibly been happening with 4.4 but i dont think so.
I haven't had this issue with 4.4 but I do have it with 4.4.2 and had it with 4.4.1. I thought 4.4.2 would have fixed it but it didn't.
Click to expand...
Click to collapse
FuMMoD said:
This issue is like the volume knob coming off your radio in the car but still being able to turn it.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Sorry to say this but your analogy is incorrect. With the volume you'd have a constant reminder by the music playing to tell you what the volume is. And same for adjusting it up and down as well.
The problem the OP is describing is having a car that's showing you've got a full tank only to have it cut out on you on the motorway on Christmas day leaving you stranded in the countryside while someone else eats your Christmas dinner.
In case it wasn't already obvious. It cut out because the car had no fuel but the fuel gauge was faulty.
PS just to clarify, on the main status bar my signal bars will be full. However when I click on the notification and click on settings. My signal bars will show NO SIGNAL. This doesn't happy all the time and I know exactly what the orange bars mean.
Me and the OP are talking about the status bar showing full signal when in actual effect you have none.
Sent from my Nexus 5 using XDA Premium 4 mobile app
avocco said:
Sorry to say this but your analogy is incorrect. With the volume you'd have a constant reminder by the music playing to tell you what the volume is. And same for adjusting it up and down as well.
The problem the OP is describing is having a car that's showing you've got a full tank only to have it cut out on you on the motorway on Christmas day leaving you stranded in the countryside while someone else eats your Christmas dinner.
In case it wasn't already obvious. It cut out because the car had no fuel but the fuel gauge was faulty.
PS just to clarify, on the main status bar my signal bars will be full. However when I click on the notification and click on settings. My signal bars will show NO SIGNAL. This doesn't happy all the time and I know exactly what the orange bars mean.
Me and the OP are talking about the status bar showing full signal when in actual effect you have none.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
exactly this.
This is kind of off on a tangent (and OP, I really do feel for you even though I don't have any suggestions), but I am SO TIRED of people talking about their bars of service. It's like I've been transported back in time to 2003. I stopped even looking at the bars years ago because they're almost completely meaningless.
Anyway, rant over
maxpower7 said:
This is kind of off on a tangent (and OP, I really do feel for you even though I don't have any suggestions), but I am SO TIRED of people talking about their bars of service. It's like I've been transported back in time to 2003. I stopped even looking at the bars years ago because they're almost completely meaningless.
Anyway, rant over
Click to expand...
Click to collapse
I know bars are just a graphical representation. But when i glance down at my phone i always look at them to make sure i have active service. I could care less how much. But the liking of seeing bars, or reading straight dB numbers is pointless if what its telling you is a lie.
rootSU said:
I dont think that's the issue. Orange dictates no connection to Google services which may or not be down to the fact that there's no service.
However, regardless of this, H + bars should not co exist with "No Service" on a regular basis.
No service should mean no voice, no data, no bars
Click to expand...
Click to collapse
This...
also confirmed by the following article
http://www.androidpolice.com/2013/1...on-android-gets-cleaner-brighter-more-useful/
but more to that, when i turn wifi off, i have the same thing for a few seconds, meaning that the switch from wifi to cell is not as instantaneous as you think it should be. i will still see the H+ or LTE for a few seconds before the icon turns white again. that is normal as far as i can tell.
Its literally done this for 3 or 4 Android versions, ever since they introduced the quick toggles. Its not an issue at all. The toggle just lags behind a bit in updating in certain situations. Its not like data isn't actually working. Its just a bit of a graphical glitch.
anactoraaron said:
...an icon issue is a "Major bug"?
Does it cause hotboots? App crashes? Make your phone explode? It's like the title was written to get page views...
Click to expand...
Click to collapse
This has happened on my phone since day 1. My experience is that it does not have any actually service at all. First thing I tried when I saw this was airplane mode, then airplane mode off. No bars, no signal, nothing. Turn it off and on, same. It fixes after a few minutes. Even if you don't turn on/off airplane, it is still no signal. I is cause I'll get emails from 3 or 4 different accounts at the same time, where my tablet has already received them.
I've only seen it happen in my house, so I figured lte was the suck in my house.
Sent from my Nexus 10 using Tapatalk 4
emerica243 said:
I spend my precious time trying to get page views on a internet forum? Are you kidding me?
A phone showing you that you have service when you may not isn't a major bug? Youre joking right? I guess when your car shows that your gas tank is full when its really about to hit empty isn't anything to be worried about either.
Click to expand...
Click to collapse
samagon said:
This has happened on my phone since day 1. My experience is that it does not have any actually service at all. First thing I tried when I saw this was airplane mode, then airplane mode off. No bars, no signal, nothing. Turn it off and on, same. It fixes after a few minutes. Even if you don't turn on/off airplane, it is still no signal. I is cause I'll get emails from 3 or 4 different accounts at the same time, where my tablet has already received them.
I've only seen it happen in my house, so I figured lte was the suck in my house.
Sent from my Nexus 10 using Tapatalk 4
Click to expand...
Click to collapse
Not trying to offend anyone with my post, but I was simply pointing out that an icon that doesn't update quickly/properly in the quick settings panel isn't a major bug. Now if you tell me that in settings/phone status your phone is showing you have signal - say -100dbm - and you actually don't have service - well, even then I would only call that a mild or moderate bug. But an icon (in one location) that isn't accurate isn't going to run me out of fuel and have someone eat my Christmas dinner (seriously that stuff made me chuckle a bit). I didn't have a cellular device 15 years ago and I was eating my own food TYVM . --But even if someone showed up at my place and ate my plate of food, shouldn't I get in the car and go to the next house? :silly:
@samagon- turning airplane mode on and off turns off the radios and it's completely normal for the phone to delay a few minutes before getting any reception. Not getting emails could be that the phone isn't syncing as often (among other variables).
And I believe the car analogy should have been-
You have a car. You turn the key and it tells you it's running, but the engine isn't making any noise and the car doesn't go anywhere.
The fuel analogy IMO would likely reference the battery not reporting the correct amount of charge (fuel) remaining.
Several months ago out of nowhere the radio stopped working on my XT1921-3. When the phone initially booted up, I could see it get a 4g signal and then switch to no signal. I checked the sim and did some other troubleshooting but in the end I had to wipe the phone and flash the stock firmware to get service back.
This has happened several times since then so I've been trying different things to fix it. Last time it happened, I restored a backup of my data partition and that fixed the problem. So I have limited the issue to something data related and not system or firmware.
I don't know if it's a rogue app causing the issue or what. I guess that will be my next set of tests.
Has anyone else had this problem?
I have a XT1921-3 and i have experienced my data cut out (for 5-10 minutes) (or slow to some ungodly low speed that isn't good for anything..) several times over the last two months however my bar and in settings it says im still connected to LTE and in a few signal apps it says im online but there's clearly no data or if so it's dang sure not anything close to LTE. Sorry if this lil paragraph is worded a little different. Been working that OT.
Edit
Added: I just toggle airplane mode and reboot but sometimes that doesn't even work. It's like when it's out it's out and signal isn't reading true.
Sent from my james using XDA Labs
SM210 said:
I have a XT1921-3 and i have experienced my data cut out (for 5-10 minutes) (or slow to some ungodly low speed that isn't good for anything..) several times over the last two months however my bar and in settings it says im still connected to LTE and in a few signal apps it says im online but there's clearly no data or if so it's dang sure not anything close to LTE. Sorry if this lil paragraph is worded a little different. Been working that OT.
Edit
Added: I just toggle airplane mode and reboot but sometimes that doesn't even work. It's like when it's out it's out and signal isn't reading true.
Sent from my james using XDA Labs
Click to expand...
Click to collapse
Thanks for your post. I managed to update the E5 Factory Restoration thread with the latest firmware package for the E5 Play and I have not experienced the problem since. You might want to head over to that thread and download the latest. It might fix your issue as well.