My 1st phone I bought on day one started with S/N FA has the "NO 3G of Death".
Sprint still has not even given an ETA on replacement (since last Sunday). F that. So I bought another one.
I did buy a Galaxy S5 first at best buy but they were $100.00 more. I caught them just before closing. When I got home my wife asked, oh you bought a Verizon Phone !!
So I returned that and figured if I'm gonna buy and return something why should BestBuy pay the price. I'll let Sprint take that hit.
So I did compare every setting in every ##nnnnn# I could find.
They were EXACTLY the same. Including Signal Strength.
But I noticed this phone is a little different. For one it works, that's always good. Side By Side they do not behave the same. On multiple Towers.
I notice the Power button is way more recessed. I like that. The first one was kind of high.
Second on my first one holes behind the speaker grill on top and bottom look whitish on the right half.
On the new phone they are black (hollow) all the way across.
This phone Serial S/N starts with HT.
Hardware Rev is the same.
I have applied S-OFF, Unlock, Recovery (Captains 2.7.0.7 this time) and running Bad Boys Harman 1.1. But I'm staying on Stock Firmware for now. Stock PRL too.
The Sprint fellow (through chat) that helped me activate the new one, was very good. We tried everything to fix the old one. By activating new one, then going back to old one etc.
It just misbehaved.
Some Sprint people thought it was my account. Nope.
Some Sprint people thought it was my towers. Nope.
It was the phone.
Still not 100% sure if it's hardware or software.
I did back it up with QPST first thing.
I can confirm that this does happen on HT serial numbers as well, waiting for my device which should be there on tuesday
Interesting. I had five OG Evo's, and three Evo Lte's. I remember the certain build of the Evo's having issue's, and trying to avoid those. I have an FA. Runs smooth.
Sent from my 831C using xda app-developers app
I think I may contact sprint again. I wish I could just go buy a phone but that isn't happening.
---------- Post added at 04:36 AM ---------- Previous post was at 04:32 AM ----------
dogcmp6 said:
I can confirm that this does happen on HT serial numbers as well, waiting for my device which should be there on tuesday
Click to expand...
Click to collapse
What happens on HT serial numbers? Issues or differences in build?
---------- Post added at 05:27 AM ---------- Previous post was at 04:36 AM ----------
Hey @mswlogo, is your led light really dim while charging on the new phone?
metalfan78 said:
I think I may contact sprint again. I wish I could just go buy a phone but that isn't happening.
---------- Post added at 04:36 AM ---------- Previous post was at 04:32 AM ----------
What happens on HT serial numbers? Issues or differences in build?
---------- Post added at 05:27 AM ---------- Previous post was at 04:36 AM ----------
Hey @mswlogo, is your led light really dim while charging on the new phone?
Click to expand...
Click to collapse
The no 3g of death that has been plaguing our phones, some people are convinced it only happens on fa serial numbers, but i can confirm it happens on ht too
Gotcha, maybe my phone is fine and it is actually crappy network. What fun.
dogcmp6 said:
The no 3g of death that has been plaguing our phones, some people are convinced it only happens on fa serial numbers, but i can confirm it happens on ht too
Click to expand...
Click to collapse
That's good to know. Thanks.
metalfan78 said:
Gotcha, maybe my phone is fine and it is actually crappy network. What fun.
Click to expand...
Click to collapse
I saw a tear down video that showed spring contacts to connect the antenna's BEFORE I bought it.
When I saw that, I thought, oh sh$t not again. HTC One X (I think that was the model, the model year before M7) was plagued with antenna Issues.
Some DIYers soldered wires to connect the antenna to fix it. I never had an issue. You could squeeze that model to "Temporarily" fix it because it was plastic.
You can't squeeze the M8 to test the Theory.
I was very tempted to take my broken M8 apart and retention the clips. I may still, since the broken one is going to be returned anyway.
You can see it in this Tear Down.
https://www.youtube.com/watch?feature=player_detailpage&v=YP0glVbQfWQ#t=103
That worries me. I'm tempted to sell or trade for a gs5
FA S/N here and so far so good.. I've had mine about a month now
metalfan78 said:
That worries me. I'm tempted to sell or trade for a gs5
Click to expand...
Click to collapse
I could be completely wrong that those spring clips are related, but I was concerned BEFORE I bought it.
So I'm concerned too. One day at a time. I still prefer the M8 over S5 (Having never owned a Samsung).
I might have HTC repair my broken M8. Since I have a running phone (at the moment) I have the luxury sending it to them.
I just googled it. In the case of the old HTC One X it was the WIFI Antenna
https://www.youtube.com/watch?v=_jZ-nelmWAI
I came from the galaxy s3, it was a damn solid phone. Never had issues with it. I like sense more than TouchWiz though. I just was in sprint chat again and they told me to go to a different store, and that they advised the store that the device doesn't seem to be working properly. I'll be going there tomorrow to see if I can make any headway. If not, I may end up switching carriers. Not sure yet.
metalfan78 said:
I came from the galaxy s3, it was a damn solid phone. Never had issues with it. I like sense more than TouchWiz though. I just was in sprint chat again and they told me to go to a different store, and that they advised the store that the device doesn't seem to be working properly. I'll be going there tomorrow to see if I can make any headway. If not, I may end up switching carriers. Not sure yet.
Click to expand...
Click to collapse
I feel your pain man. Every store I went into I was more upset leaving. With them saying things like we know it's broken, we have shinny new ones here we can't give you.
You have to wait in line for a refurb.
What really got me was I was on the phone getting status on my back order and asking why he can't give me one from the store, you have them in stock.
He said "who told you that, we don't have any". That's the same store I bought the 2nd phone at !!!
I was ready to dump them too. But they are all the same. I have Verizon for FIOS and they are just as slimy and way more expensive.
TMobile seems reasonable but I'm not sure I trust having a GSM phone at my cabin. Most GSM phones get no service up where my Cabin is.
I also have the SERO 500 plan on two lines.
Sprint used to be much better in situations like this. I've never seen anything like this. I think I've been with them for like 15 years. New phone every year.
I think I'll be buying my next phone through BestBuy. But it's tricky with SERO Plan because I don't think BestBuy can activate it.
And I won't be buying another phone on release day. I rarely do.
I have the same plan. Hopefully I have better luck tomorrow. I don't know what carrier I would switch to anyway.
Just so you know you can't go just on the first 2 characters.... That just says where it was made....have to use the next few to determine a time frame... Seen some come out of the same factory and be world's apart.
There's a thread in the One forum going over SNs.....
Sent from my 831C using Tapatalk
I'm amazed you still have the SERO plan. I had it then Sprint made me move to a new plan when I got my OG Evo when that came out.
Looking through other forums like T-Mobile and their new phones and there isn't much talk about this. Makes me wonder about good ole Sprint.
metalfan78 said:
Looking through other forums like T-Mobile and their new phones and there isn't much talk about this. Makes me wonder about good ole Sprint.
Click to expand...
Click to collapse
Yeah this is the first time I ever heard of this. I just switched to T-Mobile but still browse the Sprint forums to see whats happening in my old neighborhood. Ive never heard of the "No 3G of Death" on any other carrier forum. I wonder what the issue could be???
I don't think that Sprint has their network hitting on all cylinders. Upgrading their system to Sprint Spark while releasing flagship phones hasn't been smooth.
metalfan78 said:
I don't think that Sprint has their network hitting on all cylinders. Upgrading their system to Sprint Spark while releasing flagship phones hasn't been smooth.
Click to expand...
Click to collapse
The Network has it's issues. But this phone (some instances) has issues of it's own.
Related
I recently turned my LG Thrill in to AT&T's insurance claims service, and they apparently don't make the Thrill anymore, so they are sending the Nitro HD at no additional cost! Just the deductible, and then you get a new and better phone (at least in my opinion) just putting all of this out there just in case anyone wanted to take advantage of this!
cashy57 said:
I recently turned my LG Thrill in to AT&T's insurance claims service, and they apparently don't make the Thrill anymore, so they are sending the Nitro HD at no additional cost! Just the deductible, and then you get a new and better phone (at least in my opinion) just putting all of this out there just in case anyone wanted to take advantage of this!
Click to expand...
Click to collapse
Or you can hassle an get the s3.
I told them I wouldn't extend my contract unless I got to choose my own phone. They tried offering me the one x but I wouldn't take it.
I've also been a customer for 10 years so I have a little more room to argue.
Sent from my LG-P920
How did you get them to go along with that
I just got a thrill in the mail today to replace the broken one I had.....What did you have to say to them???? I hate this phone just because of the ghost call issue and I am done with it.
Markyzz said:
Or you can hassle an get the s3.
I told them I wouldn't extend my contract unless I got to choose my own phone. They tried offering me the one x but I wouldn't take it.
I've also been a customer for 10 years so I have a little more room to argue.
Sent from my LG-P920
Click to expand...
Click to collapse
I was about to scream that you turned down a quad-core phone for a dual, and then remembered that there's not a single quad-core in the US consumer market as of now. I really wish the carriers would take the hint from their European divisions/brethren and open the market already. I'm happy with my Thrill, not broken (we'll see if that changes) and I'm not even with AT&T anymore sooo yeah.
Cynagen said:
I was about to scream that you turned down a quad-core phone for a dual, and then remembered that there's not a single quad-core in the US consumer market as of now. I really wish the carriers would take the hint from their European divisions/brethren and open the market already. I'm happy with my Thrill, not broken (we'll see if that changes) and I'm not even with AT&T anymore sooo yeah.
Click to expand...
Click to collapse
I actually got the S3. I know its only a dual core, but I honesty dont need a quad. The lack of removable battery or expandable memory on the one x was a killer for me. But now I'm stuck with AT&T for another two years
Sent from my LG-P920
Isn't the dual core Snapdragon S4 faster than all quad core processors on phones (Tegra 3, Exynos 4412) thus far? WHy would you want the quad cores given they provide less performance and consume more power while doing so?
Well I got them to see things my way .......They are sending me a Galaxy S II Skyrocket.....and they told me to keep my thrill............zero charge plus they are sending it to me over night at no cost also..........I am a happy with ATT..............WHOA did I just say that???????
pandaball said:
Isn't the dual core Snapdragon S4 faster than all quad core processors on phones (Tegra 3, Exynos 4412) thus far? WHy would you want the quad cores given they provide less performance and consume more power while doing so?
Click to expand...
Click to collapse
You are technically correct, it does get a bit better on the numbers, however the quads, when overclocked just a little still beat out the dual-cores, and can be OC'd a little bit further due to application load being distributed to more cores (higher fault tolerance at higher clock speeds).
malebornin69 said:
Well I got them to see things my way .......They are sending me a Galaxy S II Skyrocket.....and they told me to keep my thrill............zero charge plus they are sending it to me over night at no cost also..........I am a happy with ATT..............WHOA did I just say that???????
Click to expand...
Click to collapse
Would you possibly be willing to donate that Thrill to me so that I can see about restoring it and in turn donating it to a developer here such as Lestat? Or donating it directly to Lestat himself since you get to keep it anyways?
Cynagen said:
You are technically correct, it does get a bit better on the numbers, however the quads, when overclocked just a little still beat out the dual-cores, and can be OC'd a little bit further due to application load being distributed to more cores (higher fault tolerance at higher clock speeds).
Would you possibly be willing to donate that Thrill to me so that I can see about restoring it and in turn donating it to a developer here such as Lestat? Or donating it directly to Lestat himself since you get to keep it anyways?
Click to expand...
Click to collapse
No It has already been sold for 200 bucks and I am buying a google tab with the cash. I have already tried to give Dark another Thrill that I have here that has a broken screen and it would only cost 45 bucks to replace and he didnt want it. Dark has an SGS II now I think he is about as done with the thrill as the rest of us are.
malebornin69 said:
No It has already been sold for 200 bucks and I am buying a google tab with the cash. I have already tried to give Dark another Thrill that I have here that has a broken screen and it would only cost 45 bucks to replace and he didnt want it. Dark has an SGS II now I think he is about as done with the thrill as the rest of us are.
Click to expand...
Click to collapse
You can't say that he likely wouldn't have wanted it, they were 2 completely different phones. One was a thrill with a BROKEN SCREEN, the other with no physical issues that required detailed and meticulous repair (of which there is no guarantee of success). I really hate when people compare apples to oranges...
Cynagen said:
You can't say that he likely wouldn't have wanted it, they were 2 completely different phones. One was a thrill with a BROKEN SCREEN, the other with no physical issues that required detailed and meticulous repair (of which there is no guarantee of success). I really hate when people compare apples to oranges...
Click to expand...
Click to collapse
Well I really hate it when people ask for free stuff then ***** when they don’t get it...My point is,,,, I made the effort to help this community and was refused. So how about you stop speaking on his behalf, because you don’t have a clue what went on in the conversation between him and myself, I have the Private messages I know what was said. I was giving away a 300 dollar device that needed a 45 dollar repair,oh and the detailed and meticulous repair you spoke of took me 15 minutes to complete. Yeah some of us have skills not just speculation. When he told me he DID NOT WANT IT. I sold that phone also. Why dont you purchase a phone from ebay and donate it to the cause.
malebornin69 said:
Well I really hate it when people ask for free stuff then ***** when they don’t get it...My point is,,,, I made the effort to help this community and was refused. So how about you stop speaking on his behalf, because you don’t have a clue what went on in the conversation between him and myself, I have the Private messages I know what was said. I was giving away a 300 dollar device that needed a 45 dollar repair,oh and the detailed and meticulous repair you spoke of took me 15 minutes to complete. Yeah some of us have skills not just speculation. When he told me he DID NOT WANT IT. I sold that phone also. Why dont you purchase a phone from ebay and donate it to the cause.
Click to expand...
Click to collapse
I already have plans to donate my Thrill when I upgrade to a dev here on the forums. Already way ahead of you, already got the dev selected and they already said yes to receiving my Thrill. Don't think that I'm *****ing for no reason, ever. I intended to get the dev a Thrill a lot sooner than "sometime in the next six months," and have been ACTIVELY trying to either get one for free by getting somebody to donate, and I have even TRIED to purchase a used Thrill (multiple times) for this dev to work on, and been turned down because the seller wanted money sooner than later. So even though I was looking for it for free to donate to a developer sooner than my time schedule, I am still willing to SPEND MONEY on a dev here in the forums to "help the cause" as you say. My phone is "sometime in the next six months" because it's my ONLY GSM phone right now and I can't get the one I want until I save a little bit first.
I'm glad you can work on the delicate intricacies that are the internals of a phone without doing serious damage, you obviously have done it before successfully as the last phone I tried working on ended up becoming junk when trying to just replace a screen like you. Yes, I speculate a little bit on the difficulty level with a thrill, but that's based on my own past experiences with trying similar surgery, on a bigger phone.
if you guys could give me the number you are calling that would be awesome, I would like to try my luck for a One X. What were you guys complaining about when you called? ghost calls or a bricked phone?
hotdog32836 said:
if you guys could give me the number you are calling that would be awesome, I would like to try my luck for a One X. What were you guys complaining about when you called? ghost calls or a bricked phone?
Click to expand...
Click to collapse
I'm no longer with AT&T, don't have the number sorry. malebornin69 may have the number though.
Cynagen said:
I'm no longer with AT&T, don't have the number sorry. malebornin69 may have the number though.
Click to expand...
Click to collapse
I just called ATT tech support and told them about the ghost call issue....I jumped through all the hoops they wanted me to jump through, They sent me a replacement thrill and I had the same issue so I called back with the truth about this phone and jumped through more hoops and eventualy they put me on the phone with someone from a department called Resolution,,,, and they got me the new phone.......I never lied one time to them, I called with a real issue and they resolved it......It took 2 weeks but it got done in the end.....the number you wanted is 1-800-331-0500
LG thrill replacement
Well After talking to ATT after seeing this post. She is positive she can only send me an ATT lg thrill that i thought they didnt make anymore. i was hoping for an LG nitro to get out from under this mess of a phone. she did upgrade me to 2 day shipping but says she can only send the thrill.
My question for you guys is does it just show her the thrill on her screen and when it gets to logistics they will find they dont have it and send me the nitro or am i getting the same phone?
Thanks
Alex
---------- Post added at 09:21 PM ---------- Previous post was at 08:49 PM ----------
I decided to call them back and threat in to cancel my service and the issues they have gave me. i have been with att for 10 years. they lied about the phone and the updates when i got the phone when it first came out. and now they will not move an inch and only will send the thrill with no battery or back.
akwhite23 said:
Well After talking to ATT after seeing this post. She is positive she can only send me an ATT lg thrill that i thought they didnt make anymore. i was hoping for an LG nitro to get out from under this mess of a phone. she did upgrade me to 2 day shipping but says she can only send the thrill.
My question for you guys is does it just show her the thrill on her screen and when it gets to logistics they will find they dont have it and send me the nitro or am i getting the same phone?
Thanks
Alex
---------- Post added at 09:21 PM ---------- Previous post was at 08:49 PM ----------
I decided to call them back and threat in to cancel my service and the issues they have gave me. i have been with att for 10 years. they lied about the phone and the updates when i got the phone when it first came out. and now they will not move an inch and only will send the thrill with no battery or back.
Click to expand...
Click to collapse
Just keep calling back with the same issues they will yeild...........They will send you another thrill ....thats what they did to me ..so let them then 2 days later after they have got the old one back call again with the same issues.....This will take some time like a couple weeks
---------- Post added at 05:07 PM ---------- Previous post was at 05:04 PM ----------
malebornin69 said:
Just keep calling back with the same issues they will yeild...........They will send you another thrill ....thats what they did to me ..so let them then 2 days later after they have got the old one back call again with the same issues.....This will take some time like a couple weeks
Click to expand...
Click to collapse
One phone call is not going to get you a new phone it will be more like 10 long calls w2ith you jumping through hoops. Oh and they will tell you all the way to the end that they can and only give you the same phone...trust me they play a good game............just keep calling back
I should def put a stock firmware back before I send back right?
Sent from my LG-P920 using xda app-developers app
akwhite23 said:
I should def put a stock firmware back before I send back right?
Sent from my LG-P920 using xda app-developers app
Click to expand...
Click to collapse
i would suggest it
Sent from my LG-P925 using xda app-developers app
don't threaten to leave. That only makes them more upset... be as nice and kind as possible while explaining your frustration with words... not decibels
Sent from my LG-P920 using xda premium
To be fair to HTC/Sprint I retitled this. As the phone is not representative of a normal M8 (either by hardware or corrupted/miss programming).
Long story.
If you want the short version, "This phone sucks" (and by the way so does the S5).
Here is the long version.
Bought the phone first day.
HTC Unlocked and Rooted it as soon at it was available. Applied S-OFF as soon as it was available.
I had not much time to play with it and stayed on Stock and have WIFI on full time which is used at work and home.
Couple days ago I decided to try some ROMs (being very patient for things to mature a bit). I tried Barebones, pretty good ROM. Note I had "dirty flashed it".
Then I took my first long trip since I got the phone. 100 miles into the boonies.
It popped up "Roaming Guard every 2 minutes", every call. But it was still running ok.
I had forgot to shut the roaming guard off (or it was locked out by the time I though of it).
This is a known issue and happened on M7as well. Most reliable way to deal with it, is to full wipe in order to disable it. (I tried all the tricks).
Well at this time OMJ released his "Harman" ROM and Firmware.
Well I guess it's a good time to start clean, wipe and switch to OMJ's Harmon ROM (and firmware) (whom I've been a loyal customer of)
So this stupid Roaming Guard thing keeps coming and going as I sort out which ROM I want, restoring things with TB etc.
But now, my phone is "stuck is 1X". WTF. And if it does occasionally show 3G as soon as I use it, it drops out completely or reverts to 1X.
So now I think I hosed something really bad. Can't get 3G at home or work. My wifes HTC One M7 is fine (running OMJ's BadBoys ROM)
Updated Profiles, played with PRL's.
So I put it all back to factory (except S-ON) and used the HBOOT that hides that's it's S-OFF.
And flashed the closest Stock ROM I could find (which so happened to get no Data or Voice at all). Perfect !!
Then took it to sprint store, and it was a sharp kid and he said it was rooted and nicely handed it back. He suggested I add T.E.P. and "try again".
Well I figured I'll have to S-ON it. And stopped in another store to added T.E.P. just in case. I had like 2 days left.
So I was gonna go home S-ON it and go to another Sprint "repair" Store but decided I really needed to get to some other commitments.
So I restored a backup and on the road and the phone was back to "Normal" except for the stupid Roaming Guard thing. WTF.
Then it hit me. The new ROM from OMJ was telling me what my REAL network was doing and the stock ROM was lying through it's teeth.
I'm well aware of Developer ROM's displaying "1x" when it sees 1x but after being on the stock ROM (with WIFI on), I kind of forgot about it.
And I was never clear what the "New" Spark Icons were really saying anyway (with WIFI ON or OFF).
So the truth is this thing has been running like crap since day 1. And I believe even worse since the first OTA firmware update.
I started researching options to get the Galaxy S5. Turns out the reviews are worse on the S5 than the M8.
Then I kept finding threads like this one.
https://community.sprint.com/baw/thread/155517
Maybe I have a bad phone. Maybe I'll just smash the thing and try another one.
I miss my M7. Luckily my wife has it.
I had to get my first M8 replaced because it was roaming all the time. My second one is much better . Sounds like you have a bad one like my first one. I returned mine within the first 14 days to get a no-questions-asked replacement for full refund.
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help. Then again u should be aware of this
http://forum.xda-developers.com/showthread.php?t=2701255 just in case u r not.
Sent from my 831C using XDA Premium 4 mobile app
breezedragon said:
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not so easy to shut Roaming Guard off. I'll bet if most people look right now, You'd find it greyed out.
I just completely wiped my phone again. Ran RUU on it. Immediately Disabled the Guard. And a half hour later it's all locked out again (but it's locked out disabled).
I don't know what causes it to lock.
But you do have to do it immediately after a wipe.
I'll check out the Options #*# option you suggested. Thanks. I remember that being mentioned before.
Aldeel said:
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
I tend to root as soon as it's available. In case an OTA comes out and lose the ability to ever do it. I also like to see if I can root it with in the 14 days, because if something does go wrong I can swap it. I can make it factory looking again. I just didn't want to bother in case they could fix it, because it felt like just a programming issue. I knew I was taking a chance when I brought it in like that. I've brought in MUCH more hacked phones and walked out with a brand new one, with no T.E.P.
I'm still not sure if this is a "Broken" phone. It definitely won't pull in weak 3G like my M7 did.
mswlogo said:
I'm still not sure if this is a "Broken" phone.
Click to expand...
Click to collapse
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
There is problem in this phone. I don't think why you face this type of problem?
HaiKaiDo said:
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
Click to expand...
Click to collapse
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Captain_Throwback said:
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
Click to expand...
Click to collapse
Me neither.
Should definitely look into getting it replaced, though.
Captain_Throwback said:
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
Click to expand...
Click to collapse
My M8's serial number starts with FA and so far, the only real issues I've had are sending/receiving texts at home. Sometimes, they come in delayed but I attribute that to the network moreso than the phone. Though, updating the profile/prl seems to fix it. Forcing the phone to re-provision while on CDMA rather than LTE seems to also keep it from happening sooner.
mswlogo said:
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Click to expand...
Click to collapse
Yeah lucky for me I dont work at a corporate store lol. They did a mass layoff of techs in corporate stores.
No problems here either
~m8whl modded stock
2.265 Max ¦ 300 Min
ondemand
row
I'm curious now if my phone is bad or its network related. I seem to drop/miss calls quite often. I just checked my serial number and it starts with FA as well.
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app
Maybe not different locations, but definitely different batches. Some could have subpar antennas.
I believe the serial number indicates the distribution center from which the device was produced. I saw mention of it in the Firewater thread when people were trying to figure out why it worked on some devices and not on others.
Serial number for my phone started with FA. Ordered it after watching the unveiling, got it two days later.
Haven't had a single problem with the phone as far as software, and no hardware issues like defects.
Guess I'm just lucky.
Knock in wood taking the firmware update on H/K ROM doesn't change things down the line.
sprkat85 said:
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have a gold one as well and also see none of these issues. It also seems to be comparable to my S3's reception.
A simple "yes" or "no" and where you are located should suffice.
Spent a total of 5 hours with Sprint between the phone and corporate stores since the first day this came out and today I was finally told the truth that all Sprint HK M8 owners are facing data issues.
To be specific(D.C. is a spark area) Every 15 minutes or so, my data/voice will drop regardless of what I am doing and pick back up anywhere between 1x and lte/spark 3-4 minutes later like clock work.
The lady at the corporate store let me see how my phone was in the red(see last pic). I went back to stock unrooted. Downloaded the .15 update. Updated profiles, PRLs, ##72786# data resets constantly and this problem still exists. The best that any representative could do is credit me $30 for my troubles(bull ****). Tried to get a replacement handset and they told me no. No one has given me any sort of "this will be fixed soon". Its always "well.....profile/prl/data updates cant fix this so a technician will look at your local tower"
I'm trying to get a rough estimate as to how many people are having the same problems
Here are pics for reference. This all happened with in 2 hours and continues to happen
http://imgur.com/a/5GeWu
Don't be surprised if you see this on other forums. Kind of going every where to see how many are having issues.
It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk
mjs2011 said:
It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
That was my problem. They said they wouldnt swap phones because its not the phone's fault.
Im having the same issues but only when connected to my airrave.
No,
I did encounter issues when I first got my phone......... but did a system update the first day and all issues seem to be fixed ..this update does note that it corrects this type of problem .. on my phone anyway
munsterrr said:
That was my problem. They said they wouldnt swap phones because its not the phone's fault.
Click to expand...
Click to collapse
Might want to have them check the SIM Card Reader. When I brought mine in after having the phone for a week, they told me that the issue were a result of the reader being busted. They replaced my phone right away with no issues since I only had it for a week. From what I hear is that the longer you've had the phone, the less likely Sprint will replace it though.
I'm heading over to the store again today to have them actually look at it.
They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly
munsterrr said:
They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly
Click to expand...
Click to collapse
Grey means not enough data collected yet to determine anything.
I'm having bad issues as well as everyone else I personally sold HK and Non HK M8 too something is not right.. I'm to scared to order myself a replacement and not be able to achieve S-Off on it.. But I could buy the 25 dollar app to get it. Anyway Ive asked about these issues no response worth talking about. Hope to solve this soon guys...
Just got an HKE no problems here. I actually get better signal and speeds than on my Note 3. No Spark just LTE
Sent from my 831C using XDA Premium 4 mobile app
It's a damn shame. Flew through Milwaukee, Vegas, Reno, and am in lake Tahoe on vacation and it's the same **** everywhere.
Flash the roam only mod then the Verizon prl. I'm getting better signal now then when I was with Verizon. I also have an hk m8 btw.
Received my replacement at 11am(EST) this morning and have had zero drops or issues since then. Been at full service in Spark since then.
Will update this thread in a few days with my findings.
Sucks because I am afraid to root/s-off because everything is working but I miss my backups of apps(Ti Backup) that I have been working on for years and hate these damn ads and bloat ware.
Im in the same boat waiting on my replacement tommorow. Im looking at it this way. Make sure you have the latest firmware and there should be no difference. I guessing bad antennas in some and some are just lucky and got a good one. Maybe start a thread Rooted vs Non rooted with signal quality and maybe we can answer our own question?
I have been holding off a Sprint visit for weeks, but after getting voicemails without getting phone calls on numerous occasions, I will have to go to Sprint.
However, after completely unrooting my phone in preparation to go to Sprint, I might not root my replacement whenever I decide to go there.
HTC Backup is excellent, in my opinion, and it really helps we with my lack of Titanium Backup. I don't like the ads either, but I think that it might be time to throw in the towel on rooting my phone. I've gotten more than my share of rom flashes and whatnot.
I was given a replacement due to my original having a bad antenna. Ive had zero issues since getting my new phone
SENT FROM MY ROCKING HK M8
I just as got my second one In less then a week and it keeps showing data connection error or some like that
If you're having trouble with your HTC One M8 download the latest latest network performance test tool.
"dl3 . htc . com/us/sprint/network_performance_test_tool_v0.85.zip" <=== Official website I cant post link currently so remove spaces.
If you get a red screen with NG device you need a replacement. It's a known device problem so charges will be waived.
New radio seems to fix problems
I was having tons of data connection issues with my M8. I recently followed the posts on doing the recent firmware update (OTA for those of you not rooted) and it includes a radio update. The new radio seems to be working quite well and I haven't had any connection issues. Hopefully this works for you guys too.
Amsick you can get into big trouble for that lol
Sent from my 831C using XDA Premium 4 mobile app
I ordered a Nexus 6 64GB in Midnight Blue from Motorola. It was delivered yesterday at 10:30 and is still sitting on my desk unopened. I keep thinking about whether to return it, sell it on eBay or keep it. And this is without having ever actually held a N6.
I worry about the burn in questions, signal issues, whether a phone purchased from Moto will get VoLTE for simultaneous voice and data on VZW (assuming N6 sold through VZW and GPS eventually do).
I'm nuts, right? I should just open it, play with it, see if I like it, right? I can always return it. Why am I so worried about opening it?
ummm yeah you crazy
I vote nuts
Same question everyone has asked themselves. Therefore, the same answer applies : If you take it out and play with it, you'll like it and have a hard time leaving it alone.
Oh, and yes, you are crazy!
Sent from Shamu
You're letting the internet scare you to the point of inaction. Sad.
All of the things you mentioned would allow you to return it to Motorola in 30 days.
The longer you let it sit, the narrower your return window becomes.
I'm using my N6 on VZW this very second and, quite honestly, I trust those things will be resolved by Spring if they're an issue now.
As someone who was in your position, I decided to just get one and wouldn't go back. All the issues people are reporting are totally overblown for the most part IMO. Especially people who say the screen sucks or is too dim...
you've read the threads. you have concerns. now, it's time to open it, use it and validate/invalidate your concerns. final step: you decide to keep it or send back. simple as that (and i'm sure you already know this).:laugh:
This is the best phone I've ever owned.. Every new phone I've ever gotten gets the same complaints.
Nuts for sure
?
Yeah man, I saw all those reports and didn't let it scare me. Best decision to bust it open and enjoy stock Android on a beautiful flagship
Sent from my Nexus 6 using Tapatalk
Just open it up and try the phone yourself. If you have any problems you can send it back for a replacement or refund.
Conclude your own opinion of the phone, not by others. Or if you must, go to a t mobile store and try the demo phone.
Sent from my Nexus 6 using Tapatalk
Open it use it trust me you won't want to put it down
IT'S ABSOLUTELY AWESOME
I worried about size and it's not really much bigger than the wife's note 2
As for screen burn in it's not widespread and it's something every phone model probably suffers from
Sent from my Nexus 6 using Tapatalk 2
HankStorm said:
I ordered a Nexus 6 64GB in Midnight Blue from Motorola. It was delivered yesterday at 10:30 and is still sitting on my desk unopened. I keep thinking about whether to return it, sell it on eBay or keep it. And this is without having ever actually held a N6.
I worry about the burn in questions, signal issues, whether a phone purchased from Moto will get VoLTE for simultaneous voice and data on VZW (assuming N6 sold through VZW and GPS eventually do).
I'm nuts, right? I should just open it, play with it, see if I like it, right? I can always return it. Why am I so worried about opening it?
Click to expand...
Click to collapse
This is same as asking a iphone user , is iphone the best phone? Offcourse they gonna say its the best.
To get unbiased views you need to ask it in other forum like android general. Probably ask a mod to move this thread. In my view its not close to flagship phone and its price is not justfied.
Just my view
jags_the1 said:
This is same as asking a iphone user , is iphone the best phone? Offcourse they gonna say its the best.
To get unbiased views you need to ask it in other forum like android general. Probably ask a mod to move this thread. In my view its not close to flagship phone and its price is not justfied.
Just my view
Click to expand...
Click to collapse
To get unbiased views, the OP needs to open the box and make his own assumptions. You yourself just gave him a biased review because of the price.
As many others stated, the OP has 30 days to open the box and play with the phone to see if it is to his liking or not.
For my biased opinion, this phone does have some pretty good specs, and priced lower than similarly specced phones.
you're nuts, just return it and get an iphone
Go to a T-mobile store and try the demo phone camera and screen + flip through and load as many apps as possible. If you dont like it, then return or sell it. Hell, if you sell it message me and I'll send you a buyer right away who will pay for it tomorrow at $50/$100 more than you paid for it.
Anyway I've used this phone for a short while and you'll either love it or hate it.
HankStorm said:
I ordered a Nexus 6 64GB in Midnight Blue from Motorola. It was delivered yesterday at 10:30 and is still sitting on my desk unopened. I keep thinking about whether to return it, sell it on eBay or keep it. And this is without having ever actually held a N6.
I worry about the burn in questions, signal issues, whether a phone purchased from Moto will get VoLTE for simultaneous voice and data on VZW (assuming N6 sold through VZW and GPS eventually do).
I'm nuts, right? I should just open it, play with it, see if I like it, right? I can always return it. Why am I so worried about opening it?
Click to expand...
Click to collapse
There's always people who complain about imaginary issues on new phones. I have nexus 6 is amazing not 1 issue. These people have ocds and find things that don't exist except in their imagination.
Sent from my Nexus 6 using XDA Free mobile app
---------- Post added at 10:42 AM ---------- Previous post was at 10:41 AM ----------
bradputt said:
you're nuts, just return it and get an iphone
Click to expand...
Click to collapse
Yes get a boring I phone that you can't modify at all.
Sent from my Nexus 6 using XDA Free mobile app
HankStorm said:
I ordered a Nexus 6 64GB in Midnight Blue from Motorola. It was delivered yesterday at 10:30 and is still sitting on my desk unopened. I keep thinking about whether to return it, sell it on eBay or keep it. And this is without having ever actually held a N6.
I worry about the burn in questions, signal issues, whether a phone purchased from Moto will get VoLTE for simultaneous voice and data on VZW (assuming N6 sold through VZW and GPS eventually do).
I'm nuts, right? I should just open it, play with it, see if I like it, right? I can always return it. Why am I so worried about opening it?
Click to expand...
Click to collapse
you are crazy if you open it, all the talks about lollipoop and material is just bull sugar. i wish i had not opened it. it has severe battery issue, signal, wifi doesnt have knock on to wake and lock device. if you use a cover, glance will not work either.
this is insanse
Ok, So, I found this girl on my local face book and she sold me a Nexus 6 that has a shattered screen for 50$ I couldn't pass up the deal and I did contact Motorola who said that they would replace the screen for 175$ So, I am getting a great deal. The kicker is that I have no clue if it is reported stolen or what. She let me come to her house and assured me it wasn't and that she just didn't have the money to pay the 175$ for the insurance. Anyways, what do you guys think? should I send it in to Motorola? Can they keep the phone if there is something shady going on with it? It is from T Mobile from what she said. But I didn't get anything but the phone. I do have some sign of life. I just plugged it in and a green light came on up top but I have no screen action. The screen is shattered but the rest of it is in excellent condition.
As of now I have the One Plus One and I am debating on which phone is the keeper if everything does work out with it. Is there anyone else coming from the OPO who has an opinion of the 2 phones?
Any advise on my situation is highly appreciated!
Motorola won't keep it, they're not the mobile phone police.
With that said, who is this idiot girl? Why on earth would she sell a $650 phone, even with a crack screen for $50?
That's sounds shady if you ask me. Check the IMEI online and see if it might be black listed. If nothing cones out its at least worth fixing because that's a steal.
---------- Post added at 10:11 AM ---------- Previous post was at 10:10 AM ----------
Also T-Mobile will black list phones if they aren't gift l bought out right and the account holder doesn't pay for it.
Even with a crack screen and bad IMEI number it's still worth more then the $50 he paid for it.
Pilz said:
That's sounds shady if you ask me. Check the IMEI online and see if it might be black listed. If nothing cones out its at least worth fixing because that's a steal.
---------- Post added at 10:11 AM ---------- Previous post was at 10:10 AM ----------
Also T-Mobile will black list phones if they aren't gift l bought out right and the account holder doesn't pay for it.
Click to expand...
Click to collapse
I don't know why she would do it but I do know a good deal when I see it. LOL! The digitizer isn't working so there is no way for me to get an IMEI # unless I open the back? I hate to invest in the new screen and it be blacklisted. Does anyone know if the IMEI # is located in the device if I took the back cover off? I don't know of another way to check unless I go ahead and fork over the $ for the new screen.
rayandreas said:
I don't know why she would do it but I do know a good deal when I see it. LOL! The digitizer isn't working so there is no way for me to get an IMEI # unless I open the back? I hate to invest in the new screen and it be blacklisted. Does anyone know if the IMEI # is located in the device if I took the back cover off? I don't know of another way to check unless I go ahead and fork over the $ for the new screen.
Click to expand...
Click to collapse
I just ran through a teardown of the N6, and it doesn't appear as if there are any stickers on the inside that would list the IMEI on the inside of the device. It would seem that the only way to know for sure would be to take the gamble on having the screen fixed.
Personally I'd get it repaired and take the gamble. It is very suspicious that she didn't give you the included box, if she did buy it what good would she have by keeping the box?
$50 is not that bad and the repair cost isn't too bad either. Take the gamble and see what happens.
Sent from my Nexus 6 using Tapatalk
rayandreas said:
I don't know why she would do it but I do know a good deal when I see it. LOL! The digitizer isn't working so there is no way for me to get an IMEI # unless I open the back? I hate to invest in the new screen and it be blacklisted. Does anyone know if the IMEI # is located in the device if I took the back cover off? I don't know of another way to check unless I go ahead and fork over the $ for the new screen.
Click to expand...
Click to collapse
Repair it because its worth the risk. Worst case she senario you will need a new imei but we aren't allow to discuss pushing new imei numbers to black listed phones on XDA but a quick google search could help you should you need it.
What's her Facebook? I'll help you check it out.
Sent from my Nexus 6 using Tapatalk
SilentO said:
What's her Facebook? I'll help you check it out.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
That doesn't even seem relevant....
rayandreas said:
I don't know why she would do it but I do know a good deal when I see it. LOL! The digitizer isn't working so there is no way for me to get an IMEI # unless I open the back? I hate to invest in the new screen and it be blacklisted. Does anyone know if the IMEI # is located in the device if I took the back cover off? I don't know of another way to check unless I go ahead and fork over the $ for the new screen.
Click to expand...
Click to collapse
Andowsdan said:
I just ran through a teardown of the N6, and it doesn't appear as if there are any stickers on the inside that would list the IMEI on the inside of the device. It would seem that the only way to know for sure would be to take the gamble on having the screen fixed.
Click to expand...
Click to collapse
Grab a magnifying glass, and look at the sim card tray.
https://support.google.com/googleplay/answer/3333000?hl=en
PaisanNYC said:
Grab a magnifying glass, and look at the sim card tray.
https://support.google.com/googleplay/answer/3333000?hl=en
Click to expand...
Click to collapse
Son of a gun. I didn't even think of that. Only phone I've ever seen it there on before was the iPhone 4/4s. Well, that should solve OP's issue.
rayandreas said:
I don't know why she would do it but I do know a good deal when I see it. LOL! The digitizer isn't working so there is no way for me to get an IMEI # unless I open the back? I hate to invest in the new screen and it be blacklisted. Does anyone know if the IMEI # is located in the device if I took the back cover off? I don't know of another way to check unless I go ahead and fork over the $ for the new screen.
Click to expand...
Click to collapse
I believe you can find the IMEI on the SIM card tray. She should have provided the payment receipt so you could prove it wasn't stolen.
PaisanNYC said:
Grab a magnifying glass, and look at the sim card tray.
https://support.google.com/googleplay/answer/3333000?hl=en
Click to expand...
Click to collapse
This, then go to http://swappa.com/esn and check the IMEI.
Well, Great news so far. I checked the IMEI # from the tray and it came back legit. So, I am winning so far! Thanks for all of the advise from everyone.
Now, I need to decide if I want to keep the Nexus over my OPO. I love my OPO but have been having an itchy finger to get the N6...We shall see!
Thanks again everyone!
DUDE!!! I have to share this...I called Motorola and told them that I got the phone from someone who didn't want to pay the insurance to fix it. They ran the IMEI # and I pre paid 175$ on a credit card and they sent me a new nexus 6 in the box with everything! Unopened!!! All I have to do is send the old phone back within a few days and I have just gotten a new N6 for 225$!!!Ya baby!!!
I couldn't honestly decide on what phone to keep between the Oneplus one and the N6 so I posted both on Craigslist and I said the first one that sold is the one I will get rid of and keep the other. Within 15 minutes of my post someone bought my One plus 1. So, fate has it that I have an N6! Now time to get this puppy flashed and dialed in. Thanks again !
rayandreas said:
DUDE!!! I have to share this...I called Motorola and told them that I got the phone from someone who didn't want to pay the insurance to fix it. They ran the IMEI # and I pre paid 175$ on a credit card and they sent me a new nexus 6 in the box with everything! Unopened!!! All I have to do is send the old phone back within a few days and I have just gotten a new N6 for 225$!!!Ya baby!!!
I couldn't honestly decide on what phone to keep between the Oneplus one and the N6 so I posted both on Craigslist and I said the first one that sold is the one I will get rid of and keep the other. Within 15 minutes of my post someone bought my One plus 1. So, fate has it that I have an N6! Now time to get this puppy flashed and dialed in. Thanks again !
Click to expand...
Click to collapse
I came from a OnePlus One, you won't regret it. Yeah the N6 is more wide but you'll get used to it, once you use the N6 you'll wonder why every other phone wasn't wide to begin with. OnePlus One does have better battery life but thats not to say that the N6 can't survive a full day without charging.
But congratulations, nice to see Motorola's customer service is quite nice.
zephiK said:
I came from a OnePlus One, you won't regret it. Yeah the N6 is more wide but you'll get used to it, once you use the N6 you'll wonder why every other phone wasn't wide to begin with. OnePlus One does have better battery life but thats not to say that the N6 can't survive a full day without charging.
But congratulations, nice to see Motorola's customer service is quite nice.
Click to expand...
Click to collapse
Yes sir! I remember you! You helped me in the very beginning when I first got my opo. I was stuck and you helped pull me out of a bind. Good man, good man.
Well, I am loving the N6 so far. I have had the N5 so this is going to be fun. Time to start digging in and seeing what this puppy can do.
I had the OnePlus One and loved it but the N6 is better
rayandreas said:
Ok, So, I found this girl on my local face book and she sold me a Nexus 6 that has a shattered screen for 50$ I couldn't pass up the deal and I did contact Motorola who said that they would replace the screen for 175$ So, I am getting a great deal. The kicker is that I have no clue if it is reported stolen or what. She let me come to her house and assured me it wasn't and that she just didn't have the money to pay the 175$ for the insurance. Anyways, what do you guys think? should I send it in to Motorola? Can they keep the phone if there is something shady going on with it? It is from T Mobile from what she said. But I didn't get anything but the phone. I do have some sign of life. I just plugged it in and a green light came on up top but I have no screen action. The screen is shattered but the rest of it is in excellent condition.
As of now I have the One Plus One and I am debating on which phone is the keeper if everything does work out with it. Is there anyone else coming from the OPO who has an opinion of the 2 phones?
Any advise on my situation is highly appreciated!
Click to expand...
Click to collapse
My N6 is rooted and I'm running the Franco kernel for better battery life but once it's replaced the 4K AMOLED screen alone is a big difference.
rayandreas said:
Yes sir! I remember you! You helped me in the very beginning when I first got my opo. I was stuck and you helped pull me out of a bind. Good man, good man.
Well, I am loving the N6 so far. I have had the N5 so this is going to be fun. Time to start digging in and seeing what this puppy can do.
Click to expand...
Click to collapse
Yeah your name sounds pretty familiar. I missed the Nexus community and it felt more true to "AOSP" as OPO ROMs/kernels heavily relied upon CM as they had a number of device specific code/commits.
I'm glad you're enjoying the device, a lot of N5 -> OPO -> N6 converts. I probably will skip on the OnePlus Two (or whatever its called).
I made my own custom ROM if you wanted to give it a try, if not then no bad feelings