802w No Signal Sim 2 - One (M7) Q&A, Help & Troubleshooting

I have a bizarre problem on my HTC One Dual Sim (802w):
The phone is brand new (bought from China). I have applied the WWE RUU and manually updated it with the Kitkat (4.21.401.5) OTA.
Yesterday I put a SIM card in the SIM 2 slot for the first time but I got no signal at all. The phone recognises that a new SIM has been inserted, and asks for confirmation of the network, but does not receive a signal. I have now tried several SIM cards and the results are as follows:
3 [No Signal]
Vodafone [No Signal]
O2 / GiffGaff [works ok]
EE [works ok]
In each case the new SIM is recognised and a 'Select your Carrier' screen is opened (The Vodafone card for example produces a list with ASDA Mobile, BT-Mobile, Talk Talk , Vodafone PAYG, Vodafone Contract etc) so the phone knows that the SIM is on the Vodafone network.
All of the SIMs work in the SIM 1 slot and all work in other phones.
Does anyone have any idea what is going on?

Related

Help! My Kaiser does not work with Cingular SiM Card!

I bought a Kaiser / TyTN II in Hong Kong, and it is a Chinese Windows version. When I was in Hong Kong, I tested and used it with different service provider SIM cards, it just worked fine.
However, I am now back to the states, and I put in a Cingular SIM card. My Kaiser could not find any the network at all. My Kaiser does not support the current service provider (Cingular), and suggested me to download the updates.
I tried to solve the problem by going through the network wizard, but I could only fine those Asia Pacific countries. No Northern Amercia countires can be found.
Please help!
Just to be certain, is it a newer 3G 64K SIM card?
Might just be a bad/old SIM card. I'd swing by a store and see if you can't get a new one myself...
Hi, I also got same problem today in China.
I am using Peoples Phone/GPRS SIM in HK, and everything work correctly.
Today I had business trip to china so I changed Peoples SIM to China UNICOM SIM(Only phone) . Then my kaiser couldn't find any network and asked me to chose Country and Netwrok. But China is not included in the list of Country....
PLEASE HELP ME Also!!
Whne I was about to give up, and left my SIM card in the phone. It took a few minutes, and my phone found "Cingular" signal. Now, I can use my Kaiser with my Cingular SIM card now.
However, whenever I turned off my phone or reset it, the problem happen again, but it took less time to pick up the Cingular signal.
I am using the latest SIM card from Cingular.
Remark: After a few trial confirming what caused the problem, I found out that if I chnage the channel (under phone setting) to Auto, my phone picks up Cingular signal everything I turn on or reset it.
I'm not really sure about this either. When I got my kaiser from att, it came with a new att 3g sim, which I never activated. I popped in my old cingular 3g sim from 2 years ago and it didn't work. Said no sim was inserted. That said, I'm currently using it with an old pre3g tmobile sim from 2004, and all is well.

Dual Sim voice/Data: the final word

Has anybody finally tested the Dual sim card BLACK 1 from simore.ch on the Kaiser with an Orange voice SIM and a data 3G USIM?
They announce compatibility on their website (http://www.simore.ch/en/two_sim_cards_in_one_mobile/dual_sim_card_black_1.php)
for the version where you cut out your sim cards and they also mention "Support all GSM SIM cards (SIM & USIM)"
Don't want to shell out 40 euros and cut my sims if no result!
Any test/ideas out there?
Thanks.
Pierre.
bump, i would really like to know this too as i have both orange and three broadband sims i want to use

Tilt with T-Mobile Sim Card

I just got the Tilt and have unlocked it but I had to use my spare Roger's Sim Card for the Tilt to recognize the sim card. The Tilt doesn't recognize the T-Mobile sim card when I insert it. On my other phones it will read it. The sim card is about 3 years old, not sure if the Tilt only accepts larger size sim cards or what. Is there any way to fix this?
neogenesis said:
I just got the Tilt and have unlocked it but I had to use my spare Roger's Sim Card for the Tilt to recognize the sim card. The Tilt doesn't recognize the T-Mobile sim card when I insert it. On my other phones it will read it. The sim card is about 3 years old, not sure if the Tilt only accepts larger size sim cards or what. Is there any way to fix this?
Click to expand...
Click to collapse
How did you unlock it?
It's not necessarily larger sim cards, but 3G sim cards if you need to use 3G. But it shouldn't affect your voice signal.
I inserted a different Sim card other than AT&T, asked for the unlock code and I entered it. Unlock was sucessfull but only with the Roger's sim card, I use that when I travel to Canada. My primary carrier is T-mobile, anytime I insert the T-mobile sim, the tilt says the sim card is missing. I thought there was something wrong with the actual sim card but I just placed them in my K800i and w810 phone and saw the sim card with no problem. I don't care for 3g since T-mobile doesn't support it yet.
neogenesis said:
I inserted a different Sim card other than AT&T, asked for the unlock code and I entered it. Unlock was sucessfull but only with the Roger's sim card, I use that when I travel to Canada. My primary carrier is T-mobile, anytime I insert the T-mobile sim, the tilt says the sim card is missing. I thought there was something wrong with the actual sim card but I just placed them in my K800i and w810 phone and saw the sim card with no problem. I don't care for 3g since T-mobile doesn't support it yet.
Click to expand...
Click to collapse
Did you try to go into network under the phone settings, and select automatic?
It is set to automatic, the problem is that the Tilt believes there is no sim in the slot when the sim card is in the slot.
if the sim is 3 years old it maybe the sim is actually too old for newer devices
we have found this with some devices with some vodafone devices.
I work on all mobiles (In the US) for a living and due to the old SIM revision, it is too old to be recognized in newer devices software. If you go to the T-Mobile store and buy a new SIM for $15 they will move your service to the new SIM and the Tilt will read it.

Dual sim issues

Since Australia switched off its 2G network, my second sim card is no longer working.
If I want to be able to use both sims, are there any software fixes I can apply? Or will I have to get a new phone.

Dual SIM Note 8 Poor Network connection

I've got my phone setup with a Fido (Canada) data SIM and MTN (Nigeria) SIM for roaming in the second slot. I am using a sim adapter so a 128gb Samsung memory card is also hooked in. For some reason the MTN roaming SIM will not receive calls, most callers to that SIM card are told the number isn't available. However, if I switch off the second data SIM, the First SIM will then be able to receive calls without any problems. I've taken out the sim adapter and memory card, but this still persists.
Has anyone experienced this before or know a way to fix this?
gangsta101 said:
I've got my phone setup with a Fido (Canada) data SIM and MTN (Nigeria) SIM for roaming in the second slot. I am using a sim adapter so a 128gb Samsung memory card is also hooked in. For some reason the MTN roaming SIM will not receive calls, most callers to that SIM card are told the number isn't available. However, if I switch off the second data SIM, the First SIM will then be able to receive calls without any problems. I've taken out the sim adapter and memory card, but this still persists.
Has anyone experienced this before or know a way to fix this?
Click to expand...
Click to collapse
So the phone is not a dual-SIM phone, it is only with the "adapter"?
It is a dual SIM phone alright. These hybrid dual SIM can either take two SIM cards or one SIM card and a memory card. If you want all 3, then you need to use an adapter to achieve that.

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