XT1053 reception issue - Moto X Q&A

I've searched here in XDA and the web, can't find anything regarding this:
My friend has the XT1053 GSM moto maker using AT&T. He hasn't unlocked or rooted, running stock 4.4.2
Seems when he has wifi on, even though he's not connected to anything, his calls get very garbled, mostly he experiences it when he's driving, as that's when he makes calls on it mostly, and because of that it's difficult for him to check his signal strength in the status bar at that moment. I hadn't heard of wifi simply being enabled causing an issue like that, but seems greatly improved when he has it off. I told him he shouldn't have to toggle off wifi to make a call, maybe he should get it replaced under warranty (or at least call Moto tech support to see if there's some trouble shooting, though I wonder if they'll be of help)
Wondering if anyone has heard of this happening on that model (or any phone, for that matter) I have the XT1058 unlocked, rooted, 4.4.2, Xposed, etc., with no issues. He hasn't tried it with data on, as his data plan is limited, so he just turns on data to check email, then turns it off.
Thanks

M973 said:
I've searched here in XDA and the web, can't find anything regarding this:
My friend has the XT1053 GSM moto maker using AT&T. He hasn't unlocked or rooted, running stock 4.4.2
Seems when he has wifi on, even though he's not connected to anything, his calls get very garbled, mostly he experiences it when he's driving, as that's when he makes calls on it mostly, and because of that it's difficult for him to check his signal strength in the status bar at that moment. I hadn't heard of wifi simply being enabled causing an issue like that, but seems greatly improved when he has it off. I told him he shouldn't have to toggle off wifi to make a call, maybe he should get it replaced under warranty (or at least call Moto tech support to see if there's some trouble shooting, though I wonder if they'll be of help)
Wondering if anyone has heard of this happening on that model (or any phone, for that matter) I have the XT1058 unlocked, rooted, 4.4.2, Xposed, etc., with no issues. He hasn't tried it with data on, as his data plan is limited, so he just turns on data to check email, then turns it off.
Thanks
Click to expand...
Click to collapse
That's very interesting....I have garbled voice when my moto x is connected to my car on bluetooth and I almost always have wifi on. I am going to try that with wifi off to see if maybe you are on to something here.

ghstudio said:
That's very interesting....I have garbled voice when my moto x is connected to my car on bluetooth and I almost always have wifi on. I am going to try that with wifi off to see if maybe you are on to something here.
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Click to collapse
Will be interested to know

wondering if you tried toggling off wifi to see if call quality improved?
I told my friend we should definitely call tech support, maybe there is a "fix" of some kind, it definitely is much worse with wifi on, call is very garbled, as soon as he switches it off, it's fine.

Related

[Q] home service calling

I'm currently at my girlfriends house have WiFi on and I noticed for a brief second or two under the phone icon it stated "home phone service" no idea what this means or does. I'm guessing that when I can't get a cell signal the phone uses the WiFi signal as a way to make calls? If anyone has insight on this I'd like to know.
proneto911 said:
I'm currently at my girlfriends house have WiFi on and I noticed for a brief second or two under the phone icon it stated "home phone service" no idea what this means or does. I'm guessing that when I can't get a cell signal the phone uses the WiFi signal as a way to make calls? If anyone has insight on this I'd like to know.
Click to expand...
Click to collapse
I've seen that a couple of times and I'm not sure what it means either. When I'm in "cellular" mode, it says "T-Mobile" and Wi-Fi says "Wi-Fi Calling".
Sent from my GT-P3110 using Tapatalk HD
glad to see im not the only one
Interesting! WiFi calling is a long-standing T-Mobile feature - basically, you use WiFi to make calls from places that you don't have signal, but it still comes out of your minutes, not your data allowance - but I wasn't aware that WP8 supported it. What models of phone do you have?
GoodDayToDie said:
Interesting! WiFi calling is a long-standing T-Mobile feature - basically, you use WiFi to make calls from places that you don't have signal, but it still comes out of your minutes, not your data allowance - but I wasn't aware that WP8 supported it. What models of phone do you have?
Click to expand...
Click to collapse
I have the Lumia 521. Mine came with it pre-installed, but I understand that some people have had to run a system update first.
Sent from my GT-P3110 using Tapatalk HD

No signal weird letters RSSI

Hey all,
So the issue is gone but still curious. I had no signal one day after class. All I saw was, no signal, even though my carrier logo was displayed. Tried loading internet but nothing.
Shortly after RSSI was displayed on the signal strength tile. I still couldn't place Phone calls or use the internet.
I'm suspect of my carrier AIO - AT&T having several mini outages and not telling customers based on previous situations so I'm investigating. Thanks for the help!!
Image is attached..
Sent from my XT1053 using xda app-developers app
RSSI = received signal strength indicator.
Displaying the letters is a little strange though, sounds like a software glitch of some sort.
I have had exactly the same thing happen on my android mobile on kitkat in the last few days. I have noticed it on at least 3 occassions and it always seems to happen late at night when I have stopped using the mobile. It is very odd! I used Google to find the answer and it lead me here. Would love to know what it is and why it's happening.
BTW my phone is a moto g
my opinion; RSSI is displayed because you dropped your carrier. being a GSM carrier, it's possible you tried connecting to someone else's faint signal but never authenticated. this is all speculation, but hypothetically possible.
in other words, as long as you re-authenticate to your carrier, it's a non-issue.
Very strange, but I have a signal when it is happening to my phone and it is happening a lot lately, especially in the evening and then quite often as soon as I spot it it disappears. Starting to make me think something odd is going on.
well.. your image also shows "emergency calls only" which supports the theory that you've dropped carrier signal altogether. I believe you're right that believing that it has to do with the ATT/AIO service outtage.
but why RSSI instead of any other message... is another question altogether...
640k said:
my opinion; RSSI is displayed because you dropped your carrier. being a GSM carrier, it's possible you tried connecting to someone else's faint signal but never authenticated. this is all speculation, but hypothetically possible.
in other words, as long as you re-authenticate to your carrier, it's a non-issue.
Click to expand...
Click to collapse
aldouse said:
well.. your image also shows "emergency calls only" which supports the theory that you've dropped carrier signal altogether. I believe you're right that believing that it has to do with the ATT/AIO service outtage.
but why RSSI instead of any other message... is another question altogether...
Click to expand...
Click to collapse
Steve-x said:
RSSI = received signal strength indicator.
Displaying the letters is a little strange though, sounds like a software glitch of some sort.
Click to expand...
Click to collapse
I do think it is a software glitch but it's very inconsistent. I feel strongly it's a Moto X or maybe Motorola firmware thing. With AIO I kept losing signal, so I left them and with T-mo now I and I experience the low signal rarely, and low signal here and there.
EDIT: I also still have some MMS issues w/ T-mo & AIO. not working, also inconsistent which I think is another firmware bug. Any of you guys have some clever ideas on how to troubleshoot this? Where would you start?
I'm rooted with R/W access and willing to dig thru system's files! apk's, whatever! Because this def is a problem and I would like to solve it.
drago10029 said:
I do think it is a software glitch but it's very inconsistent. I feel strongly it's a Moto X or maybe Motorola firmware thing. With AIO I kept losing signal, so I left them and with T-mo now I and I experience the low signal rarely, and low signal here and there.
I also still have some MMS issues. Not working also inconsistent. Any of you guys have some clever ideas on how to troubleshoot this? Where would you start?
I'm rooted with R/W access and willing to dig thru system's files! apk's, whatever! Because this def is a problem and I would like to solve it.
Click to expand...
Click to collapse
I would also mess around with manual network selection while I had AIO so that could explain the weird signal stuff, here's the app I used in addition.
https://play.google.com/store/apps/details?id=net.andirc.lteonfoff
Strangely enough I've got this showing up in Airplane Mode on my Moto G as well (Verizon Prepaid activated but never paid for service). Also one night at random I noticed I had 3G showing up instead of just bars and used 250mb of data for free which was weird.
Try to specify carrier
Hey,
Please try to specify which carrier you prefer so your Moto X will not try to connect to alternative carrier with stronger signal.

Verizon range extender problems

Anybody else on Verizon using a Verizon brand extender? A search found one other old thread but no definitive fix. The one proposed fix was to set the phone to 1x speed to force it out of hunting for towers outside and hope that 5.1 fixed the problem. I just got my phone from Verizon, it came out of the box with 5.1, so it would seem they didn't fix it. And I can't seem to find how to set it to 1x. Only from global to LTE. I'm dropping calls, having problems with texts, and Verizon support admitted it doesn't seem that my calls are going through the extender. They said the 6 should be perfectly capable of utilizing this extender. My note 3 worked perfect on it, and as far as I know the wife's note 4 does as well. I get the beep like it's calling through it, just not the signal. And this phone doesn't have a separate icon to show if it's connected, intermittent, or never recognizing it. Is this a known issue and I just didn't search properly? Running 5.1 LMY47E, bone stock. I warrantied the phone, same thing. So this thing is literally about an hour out of the box, no mods. Looking forward to rooting and running some roms but I'd like to know I've got any issues ironed out before hand. That way I'll know any future issues are rom related, not hardware
TIA
Unfortunately there is no fix unless Verizon decides to somehow upgrade the software/firmware of the extender. I'm surprised that Verizon tech support didn't inform you that the extender is not capable of utilizing 4G or enhanced network capability and can only function with 3G or less. I spent a bit of time on the phone with tech support and requested a problem ticket be raised to Verizon engineers to get a definitive answer -their response was that the extender can not do 4G but only 3G. The way I was able to get my Nexus 6 to successfully connect was to turn the "Enhanced 4G LTE Mode" off and then it was able to connect. This is not a nexus 6 issue only but from what I've seen is any phone that has that enhanced 4G setting - my wife's Iphone 6 is also unable to use the extender unless that phone capability to use 4G/LTE is turned off. Surprised you even got the beep as never of our phones get that connection beep unless the 4G/Enhanced switch is off.
I'm surprised (maybe not) that Verizon continues to sell the same Network Extender even though it no longer works with the new network capability or with phones that use that technology. Also brought that up with them during my call but of course that wasn't addressed. I also got no information as to any plans to upgrade the extender firmware but I'm assuming the lack of info speaks loudly.
Again one can never be assured of whether the information they provided me is accurate or no so if you find out differently please post back.
Also, my Nexus 6 is rooted and I have tried numerous ROMs and the ROM makes no difference so that isn't going to fix the issue.
Hopes this helps a bit.
chameo53 said:
Unfortunately there is no fix unless Verizon decides to somehow upgrade the software/firmware of the extender....
Again one can never be assured of whether the information they provided me is accurate or no so if you find out differently please post back.
Also, my Nexus 6 is rooted and I have tried numerous ROMs and the ROM makes no difference so that isn't going to fix the issue.
Hopes this helps a bit.
Click to expand...
Click to collapse
This helps a ton, thanks! I've always known that the extender didn't support anything above 3g, but it's never been an issue since my router took care of data and 3g was plenty for calls and texts. But I was thinking it had something to do with this... I haven't researched any of this new stuff about xlte or whatever it is but I know it seems the phones are changing to support some mods to the network. I haven't paid attention because my town is usually the last to receive this sort of technology. Big cities were going to 4g soon after we upgraded to 3g...
Can you tell me if the pic below is the menu that you used? I can't find any setting anywhere else that specifically says 3g, to try to force it into a mode that the extender understand.
you can dial #48 and the phone will tell you if you are under network extender coverage
The setting that needs to be disabled is on the same screen where you set the preferred network type (actually under the one you are displaying). It should be the next setting following the Preferred network type. It actually has a slider to turn on or off. Now, I'm not running stock but I believe it should be the same or very similar on stock.
Not on my phone or i'd try to include a screenshot. Hope this helps.
Edit : Added Screenshot
three west said:
you can dial #48 and the phone will tell you if you are under network extender coverage
Click to expand...
Click to collapse
Oh yeah, I forgot about that detail. The Verizon tech had me do this. It actually told me I was connecting through the extender. And the call seemed relatively clear. But I could hang up and immediately dial my voicemail or some other number, get the beep from connecting through the extender, but the call would be spotty and cutting out badly. And the tech was confused by this because it wasn't showing on his system that I was connecting through the extender even when the #48 said I was. Strange things going on with this...
chameo53 said:
The setting that needs to be disabled is on the same screen where you set the preferred network type (actually under the one you are displaying). It should be the next setting following the Preferred network type. It actually has a slider to turn on or off. Now, I'm not running stock but I believe it should be the same or very similar on stock.
Not on my phone or i'd try to include a screenshot. Hope this helps.
Click to expand...
Click to collapse
I'm not typing on my phone either, to include a screenshot. But I'm looking at it. The option directly under Preferred network type (which I have changed back to the default Global), is System Select. The subtext under that says "Change the CDMA roaming mode". And within the menu, the two options are "Home only" and "Automatic", of which Automatic is the default. Is this what I'm looking for?
Do you have Advanced Calling activated on you phone? Not sure if that is the issue or not but on your Verizon Wireless account you should see Advanced Calling (I believe that is what it is called) under "Manage Products. & Aps" - you should have the option to add it to your account. It is a free service but as I understand it you need to include it on your account for the phone to use Volte and it might not show up in settings if it is not an active service on the phone. Again, I'm only guessing here since I'm not on stock but I do believe I've had the option since I got the phone and I added HD calling right after I completed the pre-order.
chameo53 said:
Do you have Advanced Calling activated on you phone? Not sure if that is the issue or not but on your Verizon Wireless account you should see Advanced Calling (I believe that is what it is called) under "Manage Products. & Aps" - you should have the option to add it to your account. It is a free service but as I understand it you need to include it on your account for the phone to use Volte and it might not show up in settings if it is not an active service on the phone. Again, I'm only guessing here since I'm not on stock but I do believe I've had the option since I got the phone and I added HD calling right after I completed the pre-order.
Click to expand...
Click to collapse
I will log on in a bit and look. So are you suggesting that I enable it, or disable it? Is it believed that HAVING this feature is what is killing the link to the extender? Sorry for the dumb questions. Like I said, I've never had to look into the new tower technology before because I don't anticipate getting it in my area. I never thought about it still affecting my service anyway, even though we weren't getting it... figures.
For me to use my extender the 4G enhanced/LTE needs to be disabled. What I don't know is whether that setting shows up on the phone if the Advanced Calling isn't active on the account. If it doesn't show up there might be no way to disable it. I know it sounds somewhat illogical but again
I'm guessing to some extent given that I have it on mine and I really think it has been there from the start.
Sorry I can't be definite with it.

Can make phone calls only on 2g.

Hey guys, i'll start off by saying this is my first post, so go easy on me.
I'm currently running the oxygen OS pie beta 2 on my Oneplus 3T.
A couple of months ago, I had this weird problem pop up. People suddenly couldn't call me. And when I made calls, they say they can't hear me clearly at first and then after about 15 seconds, they can't hear me at all. The surprising thing is, I can hear them clearly on my side. I tried searching for solutions to fix microphone problems but that wasn't it. I thought it was SIM card problem and changed my sim. But the problem persisted. Then I wen't on to change to another carrier, which didn't solve the problem as well. I tried flashing havocOS thinking it might be a problem with oxygenOS, but still, same problem. By now I already know that it's a problem with the phone.
And then I tried switching the network to 2g only and viola. I could make and receive calls. However, data is super slow on EDGE (as expected). So after some time, I tried using 2g/3g automatic as the network setting (hoping the problem would have miraculously gone away). This time, the phone still couldn't make calls but it also got really hot. Sometimes to the point where it's too hot to touch the phone for long (no joke). So I immediately switched back to 2g only. I also tried 2g/3g/4g automatic and this allows me to connect to lte and the phone doesn't get hot but since my carrier has no VoLTE, I still can't make calls as the phone has to drop to 3g for calls. The phone takes a really long time to drop down to 3g and when it does, the calls still don't work and the phone gets hot.
So now i'm stuck on 2g only because I need to make and receive calls but data is just too slow to use. I hope I've given enough information. Any solutions?
Don't have a solution, but just a couple thoughts (shots in the dark, really):
1) What country are you located/what carrier do you use?
2) Does turning WiFi off make any difference? May not make a difference on this device, but I vaguely remember a while back someone having a problem with another device (and maybe a carrier specific issue) not dropping down to 2G for voice calls, and I think it only happened when WiFi was on.
redpoint73 said:
Don't have a solution, but just a couple thoughts (shots in the dark, really):
1) What country are you located/what carrier do you use?
2) Does turning WiFi off make any difference? May not make a difference on this device, but I vaguely remember a while back someone having a problem with another device (and maybe a carrier specific issue) not dropping down to 2G for voice calls, and I think it only happened when WiFi was on.
Click to expand...
Click to collapse
I'm from Malaysia and i'm pretty sure it's not a carrier problem. My sim works on my friends phone perfectly.
Nope, wifi didn't make a differene unfortunately.

WiFi Calling on Mint

Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
Gibsonflyingv said:
Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
Click to expand...
Click to collapse
Let Ryan Reynolds know! Just kidding, sorry to hear that. I have ATT so I can't weigh in.
Gibsonflyingv said:
Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
Click to expand...
Click to collapse
Have you gone to their website and entered your 911 address?
Tel864 said:
Have you gone to their website and entered your 911 address?
Click to expand...
Click to collapse
Yep, I even contacted support and bugged them about it. The support person just disabled/enabled it for me. It worked for a bit but only for a bit.
Similiar Problem.
Gibsonflyingv said:
Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
Click to expand...
Click to collapse
I read about a problem like this on facebook that a guy was having, he'd have to reboot to get calling to work and he'd miss some incoming calls.
I bought my wife a Pixel 5, it's too small for me and I even tried turning off WiFi Calling completely but occasionally it won't call out until she reboots it.
I have to think that this must be a software issue. I'm going to try disabling WiFI calling in Mint's settings too.
I did notice that if you put a Pixel 5 imei number in the phone compatibility checker, it says it doesn't support all features.
I found a page on the Pixel 4a 5G which said that they aren't selling the Pixel 5 but are working with google to fully support it.
Can any other T-mobile users weigh in? Is this a problem your experiencing or is it strictly a Mint Mobile issue?
Thanks
movielover76 said:
I read about a problem like this on facebook that a guy was having, he'd have to reboot to get calling to work and he'd miss some incoming calls.
I bought my wife a Pixel 5, it's too small for me and I even tried turning off WiFi Calling completely but occasionally it won't call out until she reboots it.
I have to think that this must be a software issue. I'm going to try disabling WiFI calling in Mint's settings too.
I did notice that if you put a Pixel 5 imei number in the phone compatibility checker, it says it doesn't support all features.
I found a page on the Pixel 4a 5G which said that they aren't selling the Pixel 5 but are working with google to fully support it.
Can any other T-mobile users weigh in? Is this a problem your experiencing or is it strictly a Mint Mobile issue?
Thanks
Click to expand...
Click to collapse
The turning off and back on occasionally is a little odd because of a problem I had on my previous phone, a Galaxy S10. At the time I was also on a AT&T/T-Mobile MVNO (Consumer Cellular) and I had to turn it off occasionally before it would call out and wifi calling would come and go. The only thing was, it was on Android 10, but it had the exact same problem and by coincidence both our phones were on MVNO's with the same parent networks. After I got the Pixel, I couldn't get wifi calling no matter what Consumer Cellular did, but this past weekend I switched to Verizon and everything is OK now.
movielover76 said:
I did notice that if you put a Pixel 5 imei number in the phone compatibility checker, it says it doesn't support all features.
Click to expand...
Click to collapse
Hmm, that's disappointing. It's really the only complaint I have though. I'll take $15/month over $50+ anyday if all I lose is wifi calling.
I'll be switching over to Mint shortly, hopefully it works well otherwise!! (I've been using Straight Talk for years)

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