[Q] Unable to charge - One (M7) Q&A, Help & Troubleshooting

My HTC One stopped charging.
I am unsure what is wrong, but it will not charge from the wall, USB, and Power bank.
What is bizarre is that USB OTG is still functioning properly. I was able to back everything up using OTG before it ran out of battery.
Any help or suggestion would be appreciated.
Edit: So it turns out, it will charge when it is turned off, but very very slowly.
when i charge it while its off, the charging LED cycles from red to orange and then it turns off (which triggers the charging animation).

Do you have twrp 2.7 installed? If so flash 2.6.3.3
Sent from my HTC One using XDA Premium 4 mobile app

nateboi81 said:
Do you have twrp 2.7 installed? If so flash 2.6.3.3
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm still on 2.6.3.3
Thanks for the suggestion tho.

What Rom are you using. Are you using a custom kernal? I'm assuming you are using the stock charger that came with it?
Sent from my HTC One using XDA Premium 4 mobile app

nateboi81 said:
What Rom are you using. Are you using a custom kernal? I'm assuming you are using the stock charger that came with it?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm currently on MaximusHD, with its supplied kernel.
I've tried all sorts of charger, and none of them will charge it while its on.
The odd thing is, i haven't changed any settings. So I don't think its related to me messing around with ROMs and such.

This is odd... fastboot from the bootloader is working fine.
On my mac side, 'fastboot devices' is seeing my htc one and is replying with the correct S/N. while still in the bootloader my htc one is being displayed as 'Android 1.0' under 'system information'.
I honestly don't know what is happening, and I am currently in the middle of my exam week, so I'll be digging a little bit deeper after I'm done with my exams.
I haven't found anyone with a similar symptom as me on xda yet... so if anyone's got any suggestions, please chip in.
Thanks.

Sounds a bit odd. You said you tried different chargers. Did you try a different cable as well. You may have to try another Rom just to rule it out. Might be hardware related...
Sent from my HTC One using XDA Premium 4 mobile app

nateboi81 said:
Sounds a bit odd. You said you tried different chargers. Did you try a different cable as well. You may have to try another Rom just to rule it out. Might be hardware related...
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yep, different cable as well.
Seems unrelated to the rom tho. As it will not charge in bootloader and or recovery.
I'm going to try to flash a different ROM when i'm done with my exams.
Also, would you think it would be safe for me to try and achieve s-off with only fastboot working? As i would need to remove the 'tempered' sign from the bootloader before bringing my phone to repair.

I don't know if this will be useful...
But here's the readout from fastboot getvar.

Yes absolutely s off your phone to remove it. Rumrunner or Firewater should work on that. Personally I'm not sure if changing roms would make a difference but probably worth trying
Sent from my HTC One using XDA Premium 4 mobile app

nateboi81 said:
Yes absolutely s off your phone to remove it. Rumrunner or Firewater should work on that. Personally I'm not sure if changing roms would make a difference but probably worth trying
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Would Rumrunner or firewater still work? I currently cant establish any adb connection... but fastboot is working tho.
Edit: I looked into firewater, which seems to be 100% adb dependent. So I guess firewater wont work.
I'm not sure about rumrunner tho... it seems to indicate that it'll check for an adb connection... but im not sure if it utilizes adb.

I recently had the same problem running Android Revolution 62, i didnt plug in my phone overnight and it completely ran dead and wouldnt take a charge at all, all i basically had to do was plug it in to the wall charger for like 10 minutes and hold the volume up and power button for a few seconds and BOOM! the little battery icon popped up on the screen and i was all set.
One thing im wondering about though is do you have to somehow reset your battery stats after this happens ??

Tewessarino said:
I recently had the same problem running Android Revolution 62, i didnt plug in my phone overnight and it completely ran dead and wouldnt take a charge at all, all i basically had to do was plug it in to the wall charger for like 10 minutes and hold the volume up and power button for a few seconds and BOOM! the little battery icon popped up on the screen and i was all set.
One thing im wondering about though is do you have to somehow reset your battery stats after this happens ??
Click to expand...
Click to collapse
Hey, thanks for the input.
My phone started having this issue on sunday. And i'm still able to use the device. The Issue i'm experiencing is that it will not charge while powered on, even in safe mode, bootloader, and or recovery. It just flat out won't charge. to make matters worse, fastboot is working fine in the bootloader, the pc is recognizing it. But as soon as i boot up, my PC and mac will not even recognize it. nothing is showing. The only time that its being recognized by the computer is when its in fastboot mode and for a few seconds while booting up, it'll be recognized as MTP device.

Have you checked that the drivers are installed in device manager. If fastboot works it's likely a driver issue
Sent from my HTC One using XDA Premium 4 mobile app

nateboi81 said:
Have you checked that the drivers are installed in device manager. If fastboot works it's likely a driver issue
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
To be honest with you, i'm not sure if the driver is working (mac user). But even if the driver is installed incorrectly, wouldn't windows device manager thing still pick it up as a generic device? and from my understanding, the phone should still charge even without the correct driver.

Not for charging I was talking more about getting adb working to s off your phone. I think you should probably send your phone back
Sent from my HTC One using XDA Premium 4 mobile app

nateboi81 said:
Not for charging I was talking more about getting adb working to s off your phone. I think you should probably send your phone back
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, the thing is, non of my computers are recognizing it via ADB (Macbook, Hackintosh, and Windows), so that pretty much rules out the driver issue. I am planning on sending it back, but I really should get rid of the UNLOCK and TEMPERED sign in hboot...
On another note, if i do bring it in for repairs, what approach should i take? Bring it in without any charge left and tell them it won't charge? or bring it in powered on, and use some other excuse (dead pixels, and or the purple tint) to get repaired?

Also, i've noticed that when I'm charging it while its off, the whole phone would heat up quite a bit (similar to medium/ heavy usage temperature| my estimate would be 40-45 celsius). And it charges really slowly, I would say around 10-20% per hour, while it would make sense to charge slowly, the charger(s) are also heating up quite a bit as well, almost like they're supplying 800-900mA of current.

I've just loaded the stock rom, and sadly, charging and adb is still not working.

any solutions to this? i am having same problem. its barely charging in adb, fastboot, or whether its on . somehow phone isn't charging at all.

Related

dead?

phone ran out of battery last night, woke up and tried charging it and the led turns on for about 3 seconds then turns off.
tried leaving it connected for a while. tried using a usb to pc to charge, tried a different charger. nothing works
tried taking battery sim card sd card all out and leave it for a while.
so yea, ive had something similar with my bb bold happen, but i dont know how to fix it for androids.
any help?
Sent from my Transformer TF101 using xda premium
X7og said:
phone ran out of battery last night, woke up and tried charging it and the led turns on for about 3 seconds then turns off.
tried leaving it connected for a while. tried using a usb to pc to charge, tried a different charger. nothing works
tried taking battery sim card sd card all out and leave it for a while.
so yea, ive had something similar with my bb bold happen, but i dont know how to fix it for androids.
any help?
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
Define what's happening a bit more clearly. When you plug it in, does anything show up? Have you installed CWM 5.0 or 5.5?
As a last resort, try to find someone with another Vivid to try and jump-start the battery.
i plug it in and the led turns to charge for 3 sec then turns off.
the device does not turn on screen is black and the bottom 4 touch buttons react and vibrate to touch but nothing else works.
Sent from my Transformer TF101 using xda premium
running stock rooted fw
Sent from my Transformer TF101 using xda premium
<Removed>
This happens on my vivid when my phone dies. Only the led will turn on for about 3sec then turn off and screen will quickly display what looks like the recovery page then shuts off and led turns on for 3sec. This cycle repeats itself for about 15min before phone will repower.
If my phone is off and I plug in the phone will power on to recovery screen. This happens even if battery is not drained. I've noticed this happen since I unlocked the bootloader and rooted.
Once when my battery died I plugged in and it booted to recovery screen. I decided to leave it while I showered. When I returned to my phne the screen was off. I tried powering on and nothing. I tried to power to h-boot and nothing. I held the volume down and power button down for almost 5min before my phone would reboot.
Not too sure what's going on...I just make a point to not let my phone die...kinda scary.
Sent from my HTC PH39100 using XDA App
jtitan0 said:
This happens on my vivid when my phone dies. Only the led will turn on for about 3sec then turn off and screen will quickly display what looks like the recovery page then shuts off and led turns on for 3sec. This cycle repeats itself for about 15min before phone will repower.
If my phone is off and I plug in the phone will power on to recovery screen. This happens even if battery is not drained. I've noticed this happen since I unlocked the bootloader and rooted.
Once when my battery died I plugged in and it booted to recovery screen. I decided to leave it while I showered. When I returned to my phne the screen was off. I tried powering on and nothing. I tried to power to h-boot and nothing. I held the volume down and power button down for almost 5min before my phone would reboot.
Not too sure what's going on...I just make a point to not let my phone die...kinda scary.
Sent from my HTC PH39100 using XDA App
Click to expand...
Click to collapse
Wait, recovery or bootloader? If it's going into CWM, then it is perfectly fine, as CWM 5.0 does NOT support chargemode, so once it has enough power, it'll just stay in CWM while still charging.
If you do have CWM and that isn't happening, then your charger is probably faulty. Don't really know what else to say, as I'm only talking from personal experience.
Aus_Azn said:
Wait, recovery or bootloader? If it's going into CWM, then it is perfectly fine, as CWM 5.0 does NOT support chargemode, so once it has enough power, it'll just stay in CWM while still charging.
If you do have CWM and that isn't happening, then your charger is probably faulty. Don't really know what else to say, as I'm only talking from personal experience.
Click to expand...
Click to collapse
I do have cwm so I guess its the bootloader. It's the black screen with blue text where you can flash Rom, backup/restore Rom, clear dalvik cache etc...
I'm new to Android, been on iOS since it came out, so I'm still trying to figure out everything and getting familiar with terminology. New to being involved in forums too, so sorry for my ignorance.
Sent from my HTC PH39100 using XDA App
I suppose I need to make a .zip people can flash if they're stuck in 5.0 clockwork so they can charge their phones if they get stuck in clockwork.
Should I ?
jtitan0 said:
I do have cwm so I guess its the bootloader. It's the black screen with blue text where you can flash Rom, backup/restore Rom, clear dalvik cache etc...
I'm new to Android, been on iOS since it came out, so I'm still trying to figure out everything and getting familiar with terminology. New to being involved in forums too, so sorry for my ignorance.
Sent from my HTC PH39100 using XDA App
Click to expand...
Click to collapse
Black screen, blue text is CWM Recovery.
Sent from my HTC PH39100 using xda premium
..
Jirv311 said:
Black screen, blue text is CWM Recovery.
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
That is what I originally thought. Thanks for clarifying.
Sent from my HTC PH39100 using XDA App
I'm using cwm 5.5.0.4 and would like some clarification.
Is the phone charging while in recovery even though the led charge light is not on. Thanks in advance.
Sent from my HTC PH39100 using xda premium
jayv81 said:
I'm using cwm 5.5.0.4 and would like some clarification.
Is the phone charging while in recovery even though the led charge light is not on. Thanks in advance.
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
Good question... CWM 5.5.04 supports chargemode: It won't boot into CWM if it solely needs to charge. I'd presume that it would still charge, but I'm not entirely certain.
i coult not get into recovery at all.
but get this, i spent all morning trying to get this thing to turn on, tried everything.i finally decided to take it to rogers and see if a new battery would fix it up. as i was leaving out the door i just tried to push the power button one last time, the dang thing finally turned on.............i have no idea how the heck this fixed itself but i was glad.
i guess the raider/vivid did ot want to go back to rogers. heh
on a side note when it did turn on it had 1percent battery i ran back insidde and plugged it in right away.
Sent from my Transformer TF101 using xda premium
..
thread roundup
http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.

CM10 not booting!

I just flashed CM10 Experimental build 02/11/13, and it is stuck on the boot logo. I have tried relocking the bootloader, running the RUU, unlocking the bootloader, and reflashing CM but it still won't work.
EDIT: Now, I can't even boot into HBOOT!
Did you flash the boot IMG when u flashed or are you s-off
Sent from my Cyan HTC Raider on the Rogers Wireless Network
Sorry for the late response, but yes, I did everything necessary for a device with S-ON. I can now confirm it's bricked.
Sent from my SGH-T589W using xda app-developers app
How did you brick it? It's almost impossible if you flashed the rom than fastboot flashed the boot.img, wipe cache and dalvik.
Sent from my Vivid 4G using xda app-developers app
You didn't brick it. CM10 for the Vivid has boot issues. Keep flashing the boot.img and ROM while wiping caches and factory resetting repeatedly until it boots.
Well, the device does not turn on at all. No recovery, no bootloader, no fastboot, nothing.
Sent from my SGH-T589W using xda app-developers app
Idk how you guys have problems I have never had 1 problem flashing ROMs I bet this guy was on a gingerbread ROM and flashed cm10
Sent from my HTC One X using Tapatalk 2
No, actually. I was on the previous build of CM10
Sent from my SGH-T589W using xda app-developers app
Anyways, you're on a different phone. Issues are different from phone to phone
Sent from my SGH-T589W using xda app-developers app
Is your problem solved yet?
Sent from my Raider using xda premium
Nope, not yet, sadly Any help is appreciated
Sent from my SGH-T589W using xda app-developers app
At what point does your phone reboots? At the white HTC screen or at the Cyanogenmod boot animation?
Have you tried removing the battery for 30 seconds, putting it back in, waiting 10 seconds and then the bootloader button sequence?
Sent from my CM10 Raider on Rogers
Actually, my phone doesn't boot, at all. So, it would be impossible to say when it stops working...
Sent from my SGH-T589W using xda app-developers app
Does your orange light up when you plug it? Could you try another battery? I heard battery durability was short on some devices.
If another battery doesn't work, I'm afraid I'm out of options...
Sent from my CM10 Raider on Rogers
No light turns on, nothing.
Sent from my SGH-T589W using xda app-developers app
Out of options
killer98 said:
No light turns on, nothing.
Sent from my SGH-T589W using xda app-developers app
Click to expand...
Click to collapse
I'm out of options... Sorry
Dead battery
I would suspect the battery has cratered. The symptoms are identical, doesn't boot, doesn't light when plugged in, etc.
1. Get an external battery charger. I have had good luck with one by Anker on Amazon
2. Charge your battery in the external system.
3. Pop it back into your phone and turn it on.
When you go to Amazon to buy that charger, buy yourself a spare battery. My favorite system is to keep a charged battery with me, swap it in when the phone battery gets too low, and get that battery into a charger. Total phone down time, less than 1 minute. And for those occasions when the battery takes a dump like yours did, you have a charged backup waiting.
cmerlyn
killer98 said:
Anyways, you're on a different phone. Issues are different from phone to phone
Sent from my SGH-T589W using xda app-developers app
Click to expand...
Click to collapse
ZeRo2o9 said:
Idk how you guys have problems I have never had 1 problem flashing ROMs I bet this guy was on a gingerbread ROM and flashed cm10
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Just pointing this out....ignore tapatalk signatures as many people have more than one device...Zero actually has his own dev thread here for the vivid for miui
I don't really have much to offer help wise...but the vivid is known for corrupting batteries if they die while the phone is not booted up...or at least jot being able to charge a dead battery...try getting a new battery and see if that helps...best of luck to you...hope you figure it out...its a shame when an expensive device becomes nothing more than a paper weight...if I get any other ideas I'll let you know...
Edit: try the option listed right above my post...didn't see that lol
Worst case scenario...you can try selling it for $25-75 depending on physical condition...some people love buying broken phones cause they know how to fix them...then you can put that money towards a new phone
Sent from my SGH-I997 using Tapatalk 2
Sounds like you've taken several steps to try to resolve your issue. Can you say with 100% certainty which recovery was last installed and whether that recovery flashed correctly? The symptoms sound like a discharged battery with no charge support in recovery, or a corrupted recovery image.
These are the steps I would take. Obtain a charged battery. This could be a standalone battery charger, where you remove the battery from your device and plug it into the charger. The charger should indicate the current charge condition of the battery and when it is fully charged. Or, buy/borrow a battery you know to have a charge. There are inexpensive batteries @ Amazon that would suffice for this effort.
If, with a known charged battery you can't get into bootloader, you have bigger issues. If you can, then find the instructions on the forum to get back to stock and start over.
jherbold said:
Sounds like you've taken several steps to try to resolve your issue. Can you say with 100% certainty which recovery was last installed and whether that recovery flashed correctly? The symptoms sound like a discharged battery with no charge support in recovery, or a corrupted recovery image.
These are the steps I would take. Obtain a charged battery. This could be a standalone battery charger, where you remove the battery from your device and plug it into the charger. The charger should indicate the current charge condition of the battery and when it is fully charged. Or, buy/borrow a battery you know to have a charge. There are inexpensive batteries @ Amazon that would suffice for this effort.
If, with a known charged battery you can't get into bootloader, you have bigger issues. If you can, then find the instructions on the forum to get back to stock and start over.
Click to expand...
Click to collapse
Last recovery I flashed was TWRP, it flashed perfectly... and I guess I'll look for a new battery
Sent from my SGH-T589W using xda app-developers app

Is my phone bricked?

So basically no problems with my Xperia so far, there was a time it wouldn't charge properly but after 30 minutes in a wall socket it charged again.
Today my battery got empty and I thought it wasn't a problem, just connect it to a wall socket but unfortunately it wouldn't do anything, even after an hour. I tried plugging it in my computer to see if it would detect my phone, no connection sounds or notifications. I tried volume up + power button, still no sign of life.
I'm starting to believe the phone just hard bricked? Never had any problems so far so not sure what to do next.
Leaving on holiday soon so I can't afford to lose my phone at this moment.
Any suggestions?
PS: I didn't flash it or anything, just stock rom
Which firmware are you on?
Did you tried another charger and cable?
Sent from my C6603 using xda premium
gm007 said:
Which firmware are you on?
Did you tried another charger and cable?
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
I didn't since I don't own another one. I haven't had any problems with the charger or cable so far
Not sure on the firmware, still the same that came with the phone I assume, haven't done the upgrade to 4.2.2
I had a similar problem, the problem was the cable!with a new cable everything was fine
Sent from my C6603 using xda premium

Dead Device

Good day everyone,
Looking for a little assistance here. I have the ONE (m7ul) running the official CM nightlies last flash i did was Saturday October 19.
Everything was fine and i was charging the device and using winamp for some tunes. The device shut off on it's own and will not power on anymore. The led light will not even come on when charging on the wall charger or via usb.
I did talk to HTC and they had me hold the power button down while holding the volume rocker down for 3 complete minutes to no avail. which makes me think it is a hardware issue so sending it in for repair is most likely what will happen but does anyone know if it being rooted and running CM will matter? being that it is a hardware issue and not software..
any help would be appreciated.
Leebert225 said:
Good day everyone,
Looking for a little assistance here. I have the ONE (m7ul) running the official CM nightlies last flash i did was Saturday October 19.
Everything was fine and i was charging the device and using winamp for some tunes. The device shut off on it's own and will not power on anymore. The led light will not even come on when charging on the wall charger or via usb.
I did talk to HTC and they had me hold the power button down while holding the volume rocker down for 3 complete minutes to no avail. which makes me think it is a hardware issue so sending it in for repair is most likely what will happen but does anyone know if it being rooted and running CM will matter? being that it is a hardware issue and not software..
any help would be appreciated.
Click to expand...
Click to collapse
What do you see when you connect it using usb?
Let it charge for a while and wait for the led to maybe turn on
danielr18 said:
What do you see when you connect it using usb?
Let it charge for a while and wait for the led to maybe turn on
Click to expand...
Click to collapse
Ya i tried that as well, it was on the wall charger for over 15 hours last night and still no led light. I did not leave it plugged into the usb for very long though, just to test it.
Do you think leaving it on usb for awhile might make a difference?
Thanks for your response too.
Leebert225 said:
Ya i tried that as well, it was on the wall charger for over 15 hours last night and still no led light. I did not leave it plugged into the usb for very long though, just to test it.
Do you think leaving it on usb for awhile might make a difference?
Thanks for your response too.
Click to expand...
Click to collapse
Connect it by usb and see if the phone is being detected in device manager
Sent from my HTC One using XDA Premium 4 mobile app
danielr18 said:
Connect it by usb and see if the phone is being detected in device manager
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Just tried and the pc does not see it in the device manager
Leebert225 said:
Just tried and the pc does not see it in the device manager
Click to expand...
Click to collapse
You'll have to send it. If they can't turn it on, they won't see the root
Sent from my HTC One using XDA Premium 4 mobile app
danielr18 said:
You'll have to send it. If they can't turn it on, they won't see the root
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ya i figured so, and HTC said it would be wiped and original software would be installed so here is to hoping im not out a bunch of $$$!
Thanks for your time, i do appreciate it.

HTC one M7 charging issues

Okay so I usually charge my phone over night the other day I wake up check the phone and it wasn't charging. It keeps giving me the cannot charge in usb host mode. I know this has been posted a hundred times but I have read through the forums and tried every fix. Nothing works. Battery drains in a couple of hours with no use. My question is should I try to change the battery or the usb port? Has anyone had success with this? Or should I just sell it and get something else? Thanks for reading. Phone is not rooted completely stock. It does charge only when turned off, intermittently and only to about 98%.
Sent from my HTC_Amaze_4G using XDA Free mobile app
Update phone is now stuck in boot loop and freezes when i try to get into recovery. only thing i did was try to start the phone in safe mode and now bricked anyone have an idea of what it will cost to have it repaired? I also threw it at the wall earlier and only ended up with a small dent. Maybe ill just get a nexus.
Sent from my HTC_Amaze_4G using XDA Free mobile app
Trom224 said:
Update phone is now stuck in boot loop and freezes when i try to get into recovery. only thing i did was try to start the phone in safe mode and now bricked anyone have an idea of what it will cost to have it repaired? I also threw it at the wall earlier and only ended up with a small dent. Maybe ill just get a nexus.
Sent from my HTC_Amaze_4G using XDA Free mobile app
Click to expand...
Click to collapse
If you just throwing it away send it to me
But seriously you can unlock the bootloader and flash a custom recovery and do a factory reset / format data
then flash a rom it may come back to life.
Have you tried a factory reset from Stock recovery ?
boot to the bootloader choose recovery
then push volume up and tap the power button
it should show stock recovery and do the factory reset in their
Thanks for the reply but I have tried to factory reset. I can get to the stock boatloader screen but no matter what I choose from the menu it just freezes and I have to hold the power button to get it to turn off. I also get no response when connecting to computer. I talked to HTC service and they want the imei number which I can't get. I don't want to throw it out it was the best phone I've had but it sucks to have a $350 brick sitting on my table while I use my backup.
Sent from my HTC_Amaze_4G using XDA Free mobile app
Trom224 said:
Thanks for the reply but I have tried to factory reset. I can get to the stock boatloader screen but no matter what I choose from the menu it just freezes and I have to hold the power button to get it to turn off. I also get no response when connecting to computer. I talked to HTC service and they want the imei number which I can't get. I don't want to throw it out it was the best phone I've had but it sucks to have a $350 brick sitting on my table while I use my backup.
Sent from my HTC_Amaze_4G using XDA Free mobile app
Click to expand...
Click to collapse
why can't you get the imei ?
just type fastboot getvar all from a command prompt in the fastboot folder
Maybe I'm not that advanced or I don't totally understand but it's not recognized at all if I connect to my computer. No sound and the computer doesn't see it. Only charges for a second then bootloop. Not sure what else to do?
Sent from my HTC_Amaze_4G using XDA Free mobile app
Trom224 said:
Maybe I'm not that advanced or I don't totally understand but it's not recognized at all if I connect to my computer. No sound and the computer doesn't see it. Only charges for a second then bootloop. Not sure what else to do?
Sent from my HTC_Amaze_4G using XDA Free mobile app
Click to expand...
Click to collapse
so your not able to put the phone in bootloader ?
volume down + power
in bootloader hook to the PC tap power one time you should be in fastboot USB ... the PC should make a sound and you will be in fastboot mode.
from your fastboot folder on the PC type fastboot devices you should see your phones serial number. then fastboot getvar all will display all your phones info
I can get to the bootloader screen but when I try to make any selection it just freezes computer doesn't make any sound when connecting. I've read a lot and can't seem to find any info. everyone who has a similar problem is rooted and has a bad flash or something where I'm completely stock. I'm starting to think it might be a mother board issue. Thanks I appreciate anyone trying to help.
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Trom224 said:
I can get to the bootloader screen but when I try to make any selection it just freezes computer doesn't make any sound when connecting. I've read a lot and can't seem to find any info. everyone who has a similar problem is rooted and has a bad flash or something where I'm completely stock. I'm starting to think it might be a mother board issue. Thanks I appreciate anyone trying to help.
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Yeah I suppose that's possible, but your the first I have seen.
Have you tried holding the power and volume down for over 2 min? the phone will reboot like 3 times but it resets something in the nand
I have tried that a couple of times and the holding a bright light on the sensors and leaving it on the charger for days. The funny thing is at first it would charge when turned off now whenever I plug it in it turns itself on and keeps looping.
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Trom224 said:
I have tried that a couple of times and the holding a bright light on the sensors and leaving it on the charger for days. The funny thing is at first it would charge when turned off now whenever I plug it in it turns itself on and keeps looping.
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That's all I can think of ... maybe @nkk71 or @alray or @Danny201281 have other ideas
Trom224 said:
I have tried that a couple of times and the holding a bright light on the sensors and leaving it on the charger for days. The funny thing is at first it would charge when turned off now whenever I plug it in it turns itself on and keeps looping.
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clsA said:
That's all I can think of ... maybe @nkk71 or @alray or @Danny201281 have other ideas
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Well if Hard resetting doesn't help and you can't issue fastboot commands I don't see what can be done.
I think it's probably hardware related though. A similar case recently where the phone would only charge briefly while turned off, fortunately the device was still functional, after flashing everything possible, finally ended up making it s-off and returning it to stock to send for warranty.
Maybe your fastboot problem is driver related but considering your bootloader is freezing I'd say it's a problem with the phone rather than drivers
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probably hardware defect. You can have a brand new M7 from ebay for about 350$ so I don't think it worth the 350$ to get it repaired, just buy another one and keep that one for parts.
Trom224 said:
the other day I wake up check the phone and it wasn't charging
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Trom224 said:
I know this has been posted a hundred times but I have read through the forums and tried every fix. Nothing works.
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yeah, i tend to agree it's a hardware problem; if you've already tried the other fixes (including cleaning the phone's usb port, and trying a different charger & cable), then either your usb port is borked, possibly the battery, even maybe the internal connections.
sorry mate
Thanks I'm probably just going to buy another phone it's just a kick in the butt. You guys are really great for taking the time to try and help. One question should I get a nexus5 or another m7 I have T-Mobile but buy phones from craigslist or eBay I don't like getting the newest phone they loose value way too fast.
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