WiFi failures - Moto X Q&A

My X (Verizon, 4.4.2, stock moto-maker edition) has developed a weird issue with wifi ...
Goes to sleep, and when it wakes up, wifi has "forgotten" all the network settings.
all saved passwords, etc ... gone. It's like you did a data wipe on WiFi.
However ... if you view the wpa_supplicant.conf file, everything's still there.
Turning wifi off, and back on ... no effect.
But ... if you reboot, wifi connects right up .... yep, that's right - no changes whatsoever ... just reboot.
Anyone got any ideas or seen anything similar?

Related

[Q] Fixing Wi-fi without reformatting?

Hey, in the last few weeks I've run into a very annoying bug on my phone. Wi-fi turns itself off after about 2 minutes. It doesn't actually "turn itself off" in the phone - and by that I mean that the wifi icon is still there, and I can see the signal strength, but the internet won't work.
In order to fix it, I have to turn the wifi off and then on again.
I've tried using the Wifi Fixer application, but it doesn't help. It can't seem to detect when I lose my internet connection.
I've also troubleshooted it, checking that it occurs on different routers/types of networks.
I'm sure it's a problem with my phone, but I dont really want to reformat my phone until Froyo comes (since I don't want to have to install all my apps twice).
Is there any solution to this? ;z
I'm on stock rom, JF3, with OCLF.
I have the same problem with my phone. My Wi-Fi at home works just fine, but when I go to my brother's house, I seem to occasionally lose internet connection even though it shows that it's still connected to the Wi-Fi. I have stock Bell ROM with OCLF by RyanZA. Oh, and to fix it I simply turn Wi-Fi off, and then on, and it starts working again.
Bump :x
Anyone have a solution?

Stock, suddenly no wifi.

(5.1.1) I was on wifi at home. I headed out and have been on mobile data for most of the day. I went for a coffee and my wifi won't work. Tried turning the phone off and airplane mode.
When I click Wifi it says it's on with no networks available. I click More settings and it says Turning Wifi on, but doesn't.
I'd rather not reset the phone, any ideas? Thanks.
yea, reboot your phone.
Aston Martin said:
(5.1.1) I was on wifi at home. I headed out and have been on mobile data for most of the day. I went for a coffee and my wifi won't work. Tried turning the phone off and airplane mode.
When I click Wifi it says it's on with no networks available. I click More settings and it says Turning Wifi on, but doesn't.
Click to expand...
Click to collapse
I had that symptom once, while waiting in a doctor's office. Shutting down and booting back up solved it, but this was a few OTA builds ago (i.e., I'm currently stock, lazy me).
Perhaps delete/forget your current WiFi connections and retry?
- ooofest
ooofest said:
Perhaps delete/forget your current WiFi connections and retry?
- ooofest
Click to expand...
Click to collapse
My connections don't even show up. I'm gonna let the battery run flat and then try... if not, then reset phone.
I let my battery die, my phone turned itself off after about 4% remaining. 10 hours later and when you hit the power button , it shows the low battery warning, but won't turn on.
So, the battery wasn't completely dead. I needed my phone, I plug it in to charge... And WiFi!!!!!!
Just updated to lmy48m... no wifi again. YAY!!! <_<
I'm having this exact problem w/ my WiFi, and I'm now suddenly getting the "!" appearing ever since updating to LMY48M.
i've been having this problem with build LYZ28J & LYZ28K randomly wifi would stop working. i'd reboot my phone and it would work again then it stoped, so i called Tmo got a replacement this time it took a few days and happened again this time i called Google and they called Motorola they had me wipe cache while i was on build LYZ28J and it worked... then i got the LYZ28K update then 3 days later this morning wifi stoped working again. So i figured doing a cache wipe would work again, but it didn't so i backed up everything and booted into recovery and wiped the phone thinking it would work but that did... still shows Wi-Fi toggle off and says turning on Wi-Fi. Called Tmo again they told me to take it to astore anfd get it diagnosed but im going to call google and see whats up. anyone have any luck getting this fixed ?
I'm also having this problem. Stock 5.1.1
Well I get my replacement phone today let's see if this issue happens I'm going to set it up as a new device.
I had the same problem. I've had pretty terrific success disabling Google Connectivity Service, which I think is somehow related to Project Fi. I went into apps, force stop, disable. Since then, I haven't had to reboot my phone. Before that, I was rebooting, toggling airplane mode, etc.
It's not 100% better though. I have had to toggle airplane a few times. But it's been much less frequent than before.
Suddenly happened today, probably the second time ever. No WiFi saved networks, couldn't locate signals, etc.
Rebooted the phone, everything fine again.
Odd.
- wader
I can not connect at all to my work's wifi where I have to enter my AD username and password, just can't connect. It worked mostly fine before Andorid 6.0
It is flaky on regular WPA2 wifi too at home, sometimes have to toggle the wifi or even reboot.
Wifi on the Nexus with Android 6.0 is poor to junk basically.

Moto G (Dual Sim) Internet Connectivity Issues

Hi, I'm new here so forgive me if I do something wrong^^
First of all, I have a Moto G 2014, Dual Sim which is running on 5.1.1, to be more specific, this ROM. I was using this ROM for about 4 months already so that shouldn't be the issue. My problem is that after my phone connects to the internet, usually using H+. The connection to the internet is working perfectly fine, but after a while of not using the phone it loses the connection. It still tells me that it got a strong H+ connection, but nothing (browser, apps, anything) is able to connect to the internet. Enabling & disabling airplane mode usually fixes the problem. From time to time it also happens, usually when I lost some sort of wifi connection (regardless if I disabled wifi or I got out of range) it happens that it shows full connectivity but with an exclamation mark. This only goes away if I reboot or enable & disable airplane mode again.
Is this issue known/is there any solution to
I have been experiencing the exact same thing as of lately. I thought it was a byproduct of downgrading from (Stock) Marshmallow to (Stock) Lollipop (yes! it's happening even on stock ROM) where at times the WiFi losses connectivity when the phone had been sleeping for awhile...even though I have the "Keep WiFi on during sleep" option on under WiFi's advanced settings. I had no idea that it also happens with data connections ! ...as I don't use it (too expensive for me), now I'm uncertain what could be the cause. I can see how this would be an inconvenience if you use a lot of social media apps as I sometimes do not get my WhatsApp messages when this happens and sometimes I don't even receive my Hangouts messages until I open the app manually.
It's strange, at times when my phone sleeps for awhile and it losses connectivity and I wake it, it will reconnect just fine and other times it just goes into this state where it reconnects with full signal strength but with an exclamation mark next to the WiFi icon in the notification bar. When this happens, no matter what I try it stays in this state, I tried turning off WiFi and turning it back on, also forgetting the network and entering the info and reconnecting to it but none of that works. I didn't know that turning on and off airplane mode can help....I'll have to try that one, rebooting the phone was the only solution I found which is just inconvenient and somewhat annoying.
I too, am interested in a proper solution. I don't know why the phone ignores the "Keep WiFi on during sleep" option or why at times it connects but have not internet access! It should be noted that it's not a problem with the network, It's not due to an incorrect password or anything like that as I am the one that administers those things and when it happens other WiFi devices such as my Tablet PC, Laptop etc can connect and access the internet just fine and it only happens sometimes on the phone (Moto G 2014). This doesn't seem to happen in Marshmallow...but I hate Marshmallow and I can't remember having this issue on Lollipop post Marshmallow update (how I wish I had never tried out Marshmallow!!!), which is why I thought it was related to downgrading, .......did you downgrade ?

Note 5 Wifi Turning On/Off Intermittently

Hi,
My Note 5 (SM--N920W) recently started to switch Wifi, on/off intermittently. Sometimes, the Wifi stays on for 15/20 minutes (like when watching youtube) and some time it turns on/off continuously (mostly, when downloading a large file with a continuous stream of data). I can see that in the phone settings, the Wifi button goes grey (to off position automatically) and turns blue automatically & tries to connect to the router, sometimes it stays connected for some minutes and sometimes it's just instantaneous that it goes grey again (Wifi off). This keeps on repeating.
The phone is updated to Android 7 (official ROM) and has been reset and also tried all different settings like turning off location completely, disabling wifi scanning etc but that didn't help. Any idea what could be wrong? Also, the phone is locked to a carrier for which I don't have the sim anymore. I am not sure if running it without sim is causing this wifi issue.
Thanks! Any help is highly appreciated!
If you can try using a different wireless router or network, and see if the issue persists. I had a similar problem awhile back, except it only happened when Bluetooth was on. I ended up buying a new router instead of the one I was using from Comcast, and it resolved the problem! Also I've similar issues with other devices, and editing the build prop and changing ro.securestorage.support=true to false in /system/build.prop might help.
asislife20 said:
If you can try using a different wireless router or network, and see if the issue persists. I had a similar problem awhile back, except it only happened when Bluetooth was on. I ended up buying a new router instead of the one I was using from Comcast, and it resolved the problem! Also I've similar issues with other devices, and editing the build prop and changing ro.securestorage.support=true to false in /system/build.prop might help.
Click to expand...
Click to collapse
Thanks a lot for the reply. I'll look into secure storage flag, though it looks like this is for the rooted devices, mine does not seem to be rooted (I bought it online, not sure if that was rooted earlier or not).
Another behavior I have noted, that initially the wifi for first few minutes works ok, no drops or switching on/off. But then it starts to go nuts turning on/off continuously. I am not sure if its a hardware issue, that somehow the wifi module gets hot after a few minutes of usage and starts to malfunction. But I have read somewhere on this forum, that the BT & WIFI are on the same module on the motherboard if the BT runs fine (which it does on my Note5), WIFI as far as hardware is concerned should be OK.
I haven't tried any custom ROM (though tried downgrading to Android 6.1 - ROM from sam mobile) but that didn't work. Any idea, which custom ROM is most stable and easy to apply?
Thanks!
If your on a stock unrooted rom, I'd definitely try another router, even if your just connecting to a friend's. If it doesn't occur then, its the router. As far as custom roms, I'm running the Note fan edition port by RadeonMaya, and it works great.

WiFi connection problems after update

Hay guys,
I am really at a loss, so I hope you can help me here.
WiFi on my phone works totally fine until I install the EMUI Update 10.0.0.185 (and later).
From that point on, I can't use my WiFi at all. The Phone is still showing me a list of all the available Networks, but If I want to connect to one of these, the phone's WiFi turns off by itself. Just du turn itself on again a few seconds later... and turning off again eventually.
This happens to all of the WiFi networks, I've tried. Also I can't setup a WiFi hotspot anymore or use wireless display feature.
If I reset my phone to the EMUI-Version it came with, everything works flawless.
Any idea, what could cause the problem?

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