Last week, I decided to finally unlock, root, and flash a custom ROM onto my Sprint HTC One. I started with the LiquidSmooth 3.0 Beta, which I really like, but encountered some issues with the WiFi connection.
Essentially, my WiFi connection will, at various times, stop working. When this happens, my phone still shows as being connected to the WiFi AP. Sometimes, I can get my data working again by turning WiFi off and then back on. Other times, after turning my WiFi off, it will refuse to connect to anything when I turn WiFi back on. At this point, I have to reboot my phone to get WiFi working again. Once, the WiFi started working again about 3-4 after I had noticed it wasn't working.
The WiFi generally seems to work best at home, where I have just 1 AP the phone connects to, though it will still sometimes freeze. It is much worse at work, where there are multiple APs as you move throughout the building. When the phone was using stock, the WiFi would usually take a minute or so to regain data when moving between different areas of the building, but now it usually just never regains connection. The notification will show that it is connected, but with 0 signal strength.
Looking around, I've seen that some other people have had similar situations. I tried the solution of renaming my device in the WiFi Direct settings. This seemed to make the WiFi work a little better at home, but no different at work. Some other people said they flashed a newer radio, but I seem to have the latest radio on my phone. And this issue is not related purely to LiquidSmooth. I tried out the SlimKat ROM and encountered the same WiFi problems.
Any suggestions would be appreciated.
Hi, I'm new here so forgive me if I do something wrong^^
First of all, I have a Moto G 2014, Dual Sim which is running on 5.1.1, to be more specific, this ROM. I was using this ROM for about 4 months already so that shouldn't be the issue. My problem is that after my phone connects to the internet, usually using H+. The connection to the internet is working perfectly fine, but after a while of not using the phone it loses the connection. It still tells me that it got a strong H+ connection, but nothing (browser, apps, anything) is able to connect to the internet. Enabling & disabling airplane mode usually fixes the problem. From time to time it also happens, usually when I lost some sort of wifi connection (regardless if I disabled wifi or I got out of range) it happens that it shows full connectivity but with an exclamation mark. This only goes away if I reboot or enable & disable airplane mode again.
Is this issue known/is there any solution to
I have been experiencing the exact same thing as of lately. I thought it was a byproduct of downgrading from (Stock) Marshmallow to (Stock) Lollipop (yes! it's happening even on stock ROM) where at times the WiFi losses connectivity when the phone had been sleeping for awhile...even though I have the "Keep WiFi on during sleep" option on under WiFi's advanced settings. I had no idea that it also happens with data connections ! ...as I don't use it (too expensive for me), now I'm uncertain what could be the cause. I can see how this would be an inconvenience if you use a lot of social media apps as I sometimes do not get my WhatsApp messages when this happens and sometimes I don't even receive my Hangouts messages until I open the app manually.
It's strange, at times when my phone sleeps for awhile and it losses connectivity and I wake it, it will reconnect just fine and other times it just goes into this state where it reconnects with full signal strength but with an exclamation mark next to the WiFi icon in the notification bar. When this happens, no matter what I try it stays in this state, I tried turning off WiFi and turning it back on, also forgetting the network and entering the info and reconnecting to it but none of that works. I didn't know that turning on and off airplane mode can help....I'll have to try that one, rebooting the phone was the only solution I found which is just inconvenient and somewhat annoying.
I too, am interested in a proper solution. I don't know why the phone ignores the "Keep WiFi on during sleep" option or why at times it connects but have not internet access! It should be noted that it's not a problem with the network, It's not due to an incorrect password or anything like that as I am the one that administers those things and when it happens other WiFi devices such as my Tablet PC, Laptop etc can connect and access the internet just fine and it only happens sometimes on the phone (Moto G 2014). This doesn't seem to happen in Marshmallow...but I hate Marshmallow and I can't remember having this issue on Lollipop post Marshmallow update (how I wish I had never tried out Marshmallow!!!), which is why I thought it was related to downgrading, .......did you downgrade ?
Hi, is this the spot to ask about problems with the stock tablet? If not, I'm sorry. If, so please help!
So, I got a tab s2 for christmas. So far I'm loving it, except it will not stay connected to 5g wireless for long! Sometimes it will kick me out every half hour or so of continuous usage, other times it will kick me every 5 minutes. The connectivity problem seemed at first like I just had to adjust something with my network except that any other device that uses the 5g signal does not have that problem! ALSO, sometimes when it hangs it completely freezes the tablet and I have to do a hard reboot (power and vol down buttons) to make it usable again.
At one point I was in the wifi settings page and saw the wifi toggle go grey. It NEVER reconnected after 3 or 4 reboots! Is there something wrong with this particular tablet or is this some sort software issue?
My router is a netgear r6250 fwiw.
Try changing channels on the router, you may have interference on the channels it's using
You can use InSSider to check for channel congestion.
ashyx said:
Try changing channels on the router, you may have interference on the channels it's using
You can use InSSider to check for channel congestion.
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Click to collapse
I have been using Netgear Wifi Analytics to figure out my wifi dropping. I have no trouble with signal in the house...None of my other wifi devices are having trouble! As a matter of fact, just a little while ago, while testing the wifi on the tablet, the signal dropped. I pressed the home button then the whole tablet froze again. Instead of hard rebooting it, I decided to leave it alone to try to get it to unfreeze on its own. It did after about a minute...BUT the area near the volume and power buttons are was pretty warm/hot. The battery also lost nearly 8% in that time as well!
Does this particular one I have just simply have a bad wifi switch/modem/antenna?
I have the same issue. SM-T810 keeps dropping wifi connection to my netgear r7000. Both 2g and 5g. None of my other devices have the issue. Seems to occur a lot with chrome or anything else that saturates the wifi link.
I'd suggest getting the tablet replaced. I've disabled the 2.4GHz mode on two of my routers (ASUS AC66U and ASUS TM-AC1900) and my Tab S2 never had any troubles with 5GHz on these routers.
Anyway, no matter what obscure configuration your router might have, it shouldn't cause the whole device to freeze. Unless Samsung seriously screwed something up, even if the wifi driver crashed (in the worst case), the worst that would happen is that Android won't let you turn on the wifi.
I replaced mine yesterday and the new one is just fine!
I called the Samsung help line, described the symptoms and they said it sounded like a hardware fault rather than a software issue - took my reference number back to place of purchase and swapped it over for a new one. The new one has had zero issues, has not disconnected from wireless once or frozen and even just general browsing seems smoother - the first one definitely had some issue with the wifi bit.
This without even rebooting the R7000 router between the last bout of freezing and disconnections with the old tablet this morning and then starting to download all my apps and settings and wireless sync of 2 gig of data for the new tablet without a single hiccup two hours later. So the router or signal are not the issue.
MadFinn said:
I called the Samsung help line, described the symptoms and they said it sounded like a hardware fault rather than a software issue - took my reference number back to place of purchase and swapped it over for a new one. The new one has had zero issues, has not disconnected from wireless once or frozen and even just general browsing seems smoother - the first one definitely had some issue with the wifi bit.
This without even rebooting the R7000 router between the last bout of freezing and disconnections with the old tablet this morning and then starting to download all my apps and settings and wireless sync of 2 gig of data for the new tablet without a single hiccup two hours later. So the router or signal are not the issue.
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It sucks, but I'm glad I'm not the only one that had issues!
Has anybody had any problems with their WiFi not connecting? My device seems to fail to connect to wifi after a couple of days and just sits trying to connect. Toggling WiFi doesn't seem to resolve it, and I have to reboot the entire phone to get it back online.
No problem here.
Connects very quickly, never seen it fail to connect, even on my works dodgy BT homehub 3, which used to tie my old Z3 compact up in knots..
Yep.I thought that Snapdragon 835 cause this problem. Xi oami 6., ZTE z17 and Op5 had the same question with WI-FI connection.
gesongwei said:
Yep.I thought that Snapdragon 835 cause this problem. Xi oami 6., ZTE z17 and Op5 had the same question with WI-FI connection.
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Click to collapse
I have a sd835 s8 and I haven't had any wifi issues whatsoever since launch. It's a sample size of 1, but I don't know if it's truly due to the sd835
I haven't had any WiFi issues. In fact my WiFi connections have improved using the XZ1 compact over the X performance (the X performance dropped its WiFi connections 3 times during my data transfer to the new phone)
I've had my XZ1c for about a week now (European model) and it connects to my home network (5G) normally. Signal strength is fine, although the galaxyS6 it replaced definitely had superior reception. I do have wifi issues, but only when already connected to the network. When the phone is asleep (screenlocked) it seems to lose an active connection. The wifi connection should be on at all times, even asleep. It will show the wifi symbol, but data apps don't load, and it will have lost the connection as remote for spotify connect (playing on my reciever). It will also switch to mobile data at random times with normal wifi signal strength (even though I toggled this function off in the developper settings).
I'm not sure if this is something that can be fixed through system updates. I haven't seen any forum posts with similar problems though, so I'll try to document what is actually happening before I contact Sony support.
I bought the US version and flashed the UK firmware to get the fingerprint reader to work. No issues whatsoever with this phone. No Wi-Fi issues, overheating, signal strength, battery, nothing. Everything works just perfectly.
Same issue here. Mine is Europe (NL) version. The upload and download speed can be very unstable. And especially when I take it a bit far way, even you see that it's connect to the wifi with full signal strength, it said internet is unavailable.
I'm not sure if this related to the system update of last weekend or not.
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resolve it is to reboot the phone, which fixes it instantly.
I contacted Sony and they told me to do a complete reset on the phone, this didn't work. I updated my findings and pointed out that it's seems to be a firmware compatibility issue. Of course, you only get to talk to first line, and as a reset didn't work, they want me to send it off for a warranty repair (which of course will be returned with "no fault found" as no doubt their wifi will be different enough for it not to have been picked up on day 1 testing).
I'm currently trying to gather a bit more information on the fault, e.g. does it only happen on my home wifi etc. I've disabled channel bonding but that didn't help, and I've not jiggled my DHCP settings after seeing plenty of posts describing wifi problems on Oreo for other phones.
It doesn't happen frequently enough and I don't have the time to delve deeply into the network to identify the cause.
One interesting thing was that it went funny at home, but it was working when I got to work. When I got home it still couldn't connect. So I suspect it's to do with a particular compatibility issue somewhere.
no problem here conecting to 5 and 2.4 wifis...
android_fury said:
I bought the US version and flashed the UK firmware to get the fingerprint reader to work. No issues whatsoever with this phone. No Wi-Fi issues, overheating, signal strength, battery, nothing. Everything works just perfectly.
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I haven't gotten around to this yet. Do you still have wifi calling and volte available?
---------- Post added at 11:05 AM ---------- Previous post was at 11:04 AM ----------
So far my wifi has been fine...
Mine is worst, i couldnt get it to connect at all but all my other device including xperia xa, xzp, laptop, Ps4 PS3, everything connect without any issue whatsoever, already excahnged once and still the same.
Think mine is struggling with either a single access point or VLANs. I need to dig further, but that requires buying a new AP - this phone is getting more and more expensive!
exactly same issue as Dashers describes with my XZ1c. I am not watching it closely, but it seems that it is hapenning after around 2 days online. Never happened before on same network with my previous Z3c, which had run months without restart and any problems whatsoever (till its display died
Dashers said:
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resol... .
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Click to collapse
I have more or less the same issues, and a reboot always solves it. It happens with both routers form ASUS and Draytek.
Additionally I see issues with Spotify connect dropping or not being found on my Sonos (hardwired to LAN), but not so much to Chrome Cast Audio on the same network.
I don't have a problem connecting to wifi, but I seem to have a different issue. Even though wifi scanning is toggled off in settings, my phone still seems to be scanning according to Battery Historian. I think this is one of several things contributing to my high idle drain. Does anyone else have this problem?
jrbmed08 said:
I don't have a problem connecting to wifi, but I seem to have a different issue. Even though wifi scanning is toggled off in settings, my phone still seems to be scanning according to Battery Historian. I think this is one of several things contributing to my high idle drain. Does anyone else have this problem?
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Click to collapse
Have you turned wifi scanning off ?
settings\Lock screen & security\Location\Scanning - turn wifi scanning off
Didgesteve said:
Have you turned wifi scanning off ?
settings\Lock screen & security\Location\Scanning - turn wifi scanning off
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Click to collapse
Yes, wifi and BT scanning are both turned off in settings and have been since the beginning, but both seem to be happening anyway according to Google's Battery Historian tool. When I go back in to see if they've been toggled on by an app or something, they still appear to be off.
Dashers said:
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resolve it is to reboot the phone, which fixes it instantly.
I contacted Sony and they told me to do a complete reset on the phone, this didn't work. I updated my findings and pointed out that it's seems to be a firmware compatibility issue. Of course, you only get to talk to first line, and as a reset didn't work, they want me to send it off for a warranty repair (which of course will be returned with "no fault found" as no doubt their wifi will be different enough for it not to have been picked up on day 1 testing).
I'm currently trying to gather a bit more information on the fault, e.g. does it only happen on my home wifi etc. I've disabled channel bonding but that didn't help, and I've not jiggled my DHCP settings after seeing plenty of posts describing wifi problems on Oreo for other phones.
It doesn't happen frequently enough and I don't have the time to delve deeply into the network to identify the cause.
One interesting thing was that it went funny at home, but it was working when I got to work. When I got home it still couldn't connect. So I suspect it's to do with a particular compatibility issue somewhere.
Click to expand...
Click to collapse
I have this exact problem. One second its 100% signal and is workin as expected. The other second it just drops and tries to reconnect like crazy. I have even had moments when i am unable to find my wifi after said disconnect. All my other devices is working like normal on my wifi. Using Asus n66u 5ghz.
I have been having the same issues as mentioned above with my XZ1 compact(european). My issues with dropping wifi signal seems to be happening when there are two different wifi signals to choose from. They are both on my local network. One is an extender due to the size of my house. When it can detect both signals, it can't make a decision on which one to choose. Once I remove a device(forget wifi device), it stays connected to the other with no problem. Since it isn't trying to compete with the other.
Has there been any improvement on this issue?