Getting rid of superuser icon on the official 4.4.2 kitkat - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

As the title says I can't get rid of the super user icon on the official kitkat. Does anyone know a fix for this? I have super user but no root.
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You could try going to best buy and have them flash it... Other than that as of now no. There isn't a way
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You can only disable the app by going to System-App- and click disable. To 'get rid' of the app will require root but unfortunately there is no such thing as of now
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did you try uninstalling it from inside the playstore app?

frome901 said:
did you try uninstalling it from inside the playstore app?
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I'm experiencing the same issue, and no - since the phone thinks it's a system app, it will not let you completely uninstall it. It will however give you the option to uninstall any updates.
mrkhigh said:
You could try going to best buy and have them flash it... Other than that as of now no. There isn't a way
Sent from my XT907 using xda app-developers app
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Has this been done? I mean re-flash a stock NC2 over NC2 with the upgraded bootloader? If so, this will definitely get rid of that pesky SU app! Also, if it can be done, what do I say to the Samsung tech nerds about why i want it flashed?
Just asking.

Sounds like you're stuck with even more useless bloat then most.

Go to your nearest Samsung kiosk at your best buy and they will redo the update and that will get rid of the superuser files and all files associated with root. I just went and I'm root anything free. How I know is I used isis and didn't get the your phone is rooted message. Good Luck. O PS you won't loose anything meaning their update don't wipe your phone back to factory. But just in case do a BACKUP.
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Thanks guys for all you replies. Will try going to best buy soon to see if they can do it for me.
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Going bestbuy in your current state won't work. They are only able to do a update or emergency recovery to NC2, so you will still be stuck with non-working SuperSU still under /system/app even after reflashing. Unfortunately they don't have full factory reset image for 4.4.2 NC2 yet as of 5/17/2014.
What I did to remove that is to flash leaked Kitkat MLG with NC2 bootloader (look for the thread posted by Carl) using Odin, and this will wipe everything out. Then go to Bestbuy Samsung and update to NC2. This is the only way to remove SuperSU or any junk left behind.
As a precaution I did factory reset after I got mine updated to NC2 and after installing some stuff my PlayStore dissappeared so I had to do a factory reset another time. Now I think everything is pure stock.
And you don't have to make up any excuses about why you want it reflashed. Just tell them you had it rooted and now because att MFs locked down everything so bad you couldn't even get rid of it without flashing with leaked Kitkat. Samsung guys are there to help you.
I'm never going to buy another At&t crap again.

hp79 said:
Going bestbuy in your current state won't work. They are only able to do a update or emergency recovery to NC2, so you will still be stuck with non-working SuperSU still under /system/app even after reflashing. Unfortunately they don't have full factory reset image for 4.4.2 NC2 yet as of 5/17/2014.
What I did to remove that is to flash leaked Kitkat MLG with NC2 bootloader (look for the thread posted by Carl) using Odin, and this will wipe everything out. Then go to Bestbuy Samsung and update to NC2. This is the only way to remove SuperSU or any junk left behind.
As a precaution I did factory reset after I got mine updated to NC2 and after installing some stuff my PlayStore dissappeared so I had to do a factory reset another time. Now I think everything is pure stock.
And you don't have to make up any excuses about why you want it reflashed. Just tell them you had it rooted and now because att MFs locked down everything so bad you couldn't even get rid of it without flashing with leaked Kitkat. Samsung guys are there to help you.
I'm never going to buy another At&t crap again.
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Click to collapse
I'm going to have to disagree with you since I was in the same boat as the OP. I went to Best Buy Samsung and they did the update from Samsung site and it wiped out all traces of root files and supersu. They first had to download the update from Samsung site and then they connected my note 3 on nc2 with superus still there. Once they finished I checked my disabled apps and superus was no longer listed. I did a complete factory restore to verify it worked and superus was nowhere to be found. Not sure what is different from AT&T update and Samsung but Samsung version completely wipes out root.
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Related

is there any way to unroot and factory reset MJ5

I want to unroot and factory reset my phone and wondering is there any way possible
If you used Kingo root they have a unroot method
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I used root vega after upgrade to mj5 supersu was still on my phone just had to select unknown sources and phone was still rooted now I want to fully unroot and go back to factory
khoury1 said:
I used root vega after upgrade to mj5 supersu was still on my phone just had to select unknown sources and phone was still rooted now I want to fully unroot and go back to factory
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Click to collapse
There is still no way to do a recovery back to stock. This is the reason I have yet to purchase this phone. AT&T and Samsung have really screwed people like us. Keep it's posted on your progress.
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2

[Q] force update.??

first thing is that im rooted and tried to update the small "pre kitkat" update and all goes good til it gets to 25% then it says update fails and ive searched til i cant go anymore about ways to fix it so my question is that can att force update my phone to kitkat or should i wait til ss is updated for kitkat and if thats the case will i be able to flash in rom slot one and leave the stock slot alone ? im new to all this flashing roms and i dont have a computer so im trying to do everything from my phone any and all suggestions will help.
In on the same boat but I'm not rooted. It goes to 25 and then gets interrupted.
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shane1981 said:
first thing is that im rooted and tried to update the small "pre kitkat" update and all goes good til it gets to 25% then it says update fails and ive searched til i cant go anymore about ways to fix it so my question is that can att force update my phone to kitkat or should i wait til ss is updated for kitkat and if thats the case will i be able to flash in rom slot one and leave the stock slot alone ? im new to all this flashing roms and i dont have a computer so im trying to do everything from my phone any and all suggestions will help.
Click to expand...
Click to collapse
Borrow a friend's pc or go to a library and use Samsung Kies, but you will lose root.
This is most likely because you deleted some the system apps that came with the stock rom..... This is why I never delete them only freeze with titanium backup! This happen to me on Ml9 so I had to restore stock rom reroot put super su in survival mode and then take the update!
Sent from my Note 3 SM-N900A rooted by Designgears
how would i go about doing that?
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shane1981 said:
how would i go about doing that?
Sent from my SM-N9005 using xda app-developers app
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Click to collapse
Kies is just going to tell you that your firmware is up to date. Either factory reset or you may have to use this http://forum.xda-developers.com/showthread.php?t=2559715 < This is how I had to do it.
So if I am rooted and deleted the AT&T bloat apps, I can't install the KitKit update? What I unroot completely? I know that won't bring back the garbage AT&T apps back, but would I be able to OTA to kitkat then?
MattMJB0188 said:
So if I am rooted and deleted the AT&T bloat apps, I can't install the KitKit update? What I unroot completely? I know that won't bring back the garbage AT&T apps back, but would I be able to OTA to kitkat then?
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You will not be able to ota unless you do a full restore. You also must have att sim card. At&t is just dirty like that.
B_I_N_G_E said:
You will not be able to ota unless you do a full restore. You also must have att sim card. At&t is just dirty like that.
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Wow. Anyway, I was rooted, but had Wanam installed and successfully updated to Nb4. I had the fake system status set to official. I was alwasy under the impression if it said Official you could update.
And great, because now we all have to follow a really complicated guide to restore back to MJ5 if we want kitkat.
I was rooted on mj5 no wanam or anything and my phone update to nb4
It didn't even ask.
What you probably did was delete the att update software so now it's not even looking.
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I don't think being rooted affects your updating. I have read many people accidentally updating and loosing their root. If you couldn't update with root, people wouldn't freeze at&t update.
ive tried unrooting factory reset andthe only thing i can think of is that ive deleted something . i guess the lesson learned is juat freeze apps instead of deleting them
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[Q] Redtoring the galaxy s5?

If i goto in recovery and restore my phone to defaults will i still be rooted? will all the bloat ware that i froze and remove stay how they are or will i have to do all that again? I really want to have a fresh start on my phone with root because i dont really use it for anything else so it would be nice to have a clean slate with only the things i need.
So to shorten up the question, is there a way to restore my phone to default and still be able to have or get root again?
I do have capabilites to back up user data incase that makes a difference in the answer.
Thanks you
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I don't know enough about the towelroot exploit to say whether you will still have root after a wipe, but you will be able to root again. The only thing that stops towelroot from working is updating the OS past the build date in geo's thread (March 30th I think). As far as all your stuff, you'll have to freeze/remove it again.
zoso28 said:
I don't know enough about the towelroot exploit to say whether you will still have root after a wipe, but you will be able to root again. The only thing that stops towelroot from working is updating the OS past the build date in geo's thread (March 30th I think). As far as all your stuff, you'll have to freeze/remove it again.
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so going through in recovery and restoring after i do backup of things like pictures etc. wont do anything drastic that could ruin the phone? Just might need to reroot?
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Factory Reset does not kill root. It's fixed in the Rom.
Everything worked great, thanks for the help.
Can a mod please close this
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[Q] Can't get rid of "Custom" boot screen.

I am trying to get my device back to as close to stock as possible. I have played with Root and Wanam Exposed.
I had a weird issue with force closes and could not figure it out so I wiped the device using the factory reset option. Even after that I have FC's with the health app. (no biggie there). The odd thing is that I still have the "CUSTOM" logo on the boot screen that I cant seem to get rid of.
I did a quick search on a bone stock ROM for NC2 KK but have come up empty.
I am currently looking at the Download Screen "ODIN MODE" and the Current Binary is "Samsung Official" System Status "Official" Knox Lock reads 0x0, so I have not tripped knox either.
Kinda baffled here and I seem to be coming up empty handed on all my searches.
Any one got any ideas?
Hoyt Thompson said:
I am trying to get my device back to as close to stock as possible. I have played with Root and Wanam Exposed.
I had a weird issue with force closes and could not figure it out so I wiped the device using the factory reset option. Even after that I have FC's with the health app. (no biggie there). The odd thing is that I still have the "CUSTOM" logo on the boot screen that I cant seem to get rid of.
I did a quick search on a bone stock ROM for NC2 KK but have come up empty.
I am currently looking at the Download Screen "ODIN MODE" and the Current Binary is "Samsung Official" System Status "Official" Knox Lock reads 0x0, so I have not tripped knox either.
Kinda baffled here and I seem to be coming up empty handed on all my searches.
Any one got any ideas?
Click to expand...
Click to collapse
You're on nc2? Pls post your about device info so we can help out.
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posersk8r said:
You're on nc2? Pls post your about device info so we can help out.
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Click to expand...
Click to collapse
Not sure what all you need posted....
It is a 900a AT&T Note 3 running KK 4.4.2 NC2 rom.
Rooted via towel root
Tweaked a bit using Exposed Framework and Wanam.
Also jave the latest Safestrap for making nandroids.
HAVE NOT tried to do a custom ROM yet.
What else would you like?
Hoyt Thompson said:
Not sure what all you need posted....
It is a 900a AT&T Note 3 running KK 4.4.2 NC2 rom.
Rooted via towel root
Tweaked a bit using Exposed Framework and Wanam.
Also jave the latest Safestrap for making nandroids.
HAVE NOT tried to do a custom ROM yet.
What else would you like?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=51572014 just in case you f'ed up this will get you back to official nc2. Check out the thread man. As for now I would uninstall all my root apps, delete them then full unroot with supersu so you wouldnt see that custom boot anymore( takes a couple of reboots)
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posersk8r said:
http://forum.xda-developers.com/showthread.php?p=51572014 just in case you f'ed up this will get you back to official nc2. Check out the thread man. As for now I would uninstall all my root apps, delete them then full unroot with supersu so you wouldnt see that custom boot anymore( takes a couple of reboots)
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Click to collapse
Yeah I read that but their where a few comments made to to make me think that thos was not for those already on NC2. Maybe I read to much into it?
Thanks for your help.
Hoyt Thompson said:
Yeah I read that but their where a few comments made to to make me think that thos was not for those already on NC2. Maybe I read to much into it?
Thanks for your help.
Click to expand...
Click to collapse
The op warned those who are still on 4.3 that if they used the ver 3 mlg with the nc2 bootloader they cannot go back to jb. But to those of us who already are locked to nc2 we could recover from a bootloop or restore to factory for warranty purposes or just want to go back to stock. Read up on that carefully very very useful if you like to play with your phone.
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Hoyt Thompson said:
I am trying to get my device back to as close to stock as possible. I have played with Root and Wanam Exposed.
I had a weird issue with force closes and could not figure it out so I wiped the device using the factory reset option. Even after that I have FC's with the health app. (no biggie there). The odd thing is that I still have the "CUSTOM" logo on the boot screen that I cant seem to get rid of.
I did a quick search on a bone stock ROM for NC2 KK but have come up empty.
I am currently looking at the Download Screen "ODIN MODE" and the Current Binary is "Samsung Official" System Status "Official" Knox Lock reads 0x0, so I have not tripped knox either.
Kinda baffled here and I seem to be coming up empty handed on all my searches.
Any one got any ideas?
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Click to collapse
Visit my thread fixes for everyone and see if it can help you. I got something for you there

Help needed..

OP update: fixed! Thanks! Fix was posted
My brother has a S5 g900a.. he's stuck on 4.4.2, ND3.. won't allow the OTA which is only the small 170mb (which from what I read was a ssmall bug fix blah blah blah.. well 4.4.4 is out OA1, well he can't update to it cuz the only OTA available is the small 170mb update which downloads fine but fails the install.. no 170 update means no 4.4.4 update.. can he Odin back to NCE to fix the OTA issues?? Anyone had luck with this? We even tried to use the stock recovery - update.zip from ext SD OA1 and when he did and it rebooted it still showed 4.4.2 as his FW.. I've read and read and all I see are people having issues but no good answer.. thanks guys (BTW I'm not accustomed to ATT nor the S5. I'm TMo Note 2 (and other phones) awaiting my Note 4 arrival tomorrow)
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HoustonsBirdman said:
My brother has a S5 g900a.. he's stuck on 4.4.2, ND3.. won't allow the OTA which is only the small 170mb (which from what I read was a ssmall bug fix blah blah blah.. well 4.4.4 is out OA1, well he can't update to it cuz the only OTA available is the small 170mb update which downloads fine but fails the install.. no 170 update means no 4.4.4 update.. can he Odin back to NCE to fix the OTA issues?? Anyone had luck with this? We even tried to use the stock recovery - update.zip from ext SD OA1 and when he did and it rebooted it still showed 4.4.2 as his FW.. I've read and read and all I see are people having issues but no good answer.. thanks guys (BTW I'm not accustomed to ATT nor the S5. I'm TMo Note 2 (and other phones) awaiting my Note 4 arrival tomorrow)
Sent from my SGH-T889 using XDA Free mobile app
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Click to collapse
i unrooted my s5 before and i went to accept that same update it downloads fine but whwn my phone would **** off to install it it would fail after 42%. so i did a factory reset and then redownloaded it and it installed fine. try it
Joehen873 said:
i unrooted my s5 before and i went to accept that same update it downloads fine but whwn my phone would **** off to install it it would fail after 42%. so i did a factory reset and then redownloaded it and it installed fine. try it
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Click to collapse
He's factory reset it a few times already. I just instructed him to download NCE and flash via Odin. He did and is on NCE now, he checked for updates and of course there is a update.. he's updating now, I'm sure he'll have to go update to update til he gets back to where he was on 4.4.2 and then we'll see if the update he was originally trying but kept failing actually goes thru this time.. he's gonna text/call be soon with the results. I'll update with his progress soon.
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He ODIN'd back to NCE and OTAs still fail. So he's on a older version that he even started with the OTA issues.. don't make no sense. Told him to take it to Best Buy with a Samsung Experience team and have them flash the latest 4.4.4 .. what a bunch of BS. Glad I'm on TMo and my Note 4 arrives tomorrow. From the sounds of all the problems my Note 2 is better than a AT&T S5. Locked Bootloaders too? They screwed y'all. :thumbdown:
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HoustonsBirdman said:
He ODIN'd back to NCE and OTAs still fail. So he's on a older version that he even started with the OTA issues.. don't make no sense. Told him to take it to Best Buy with a Samsung Experience team and have them flash the latest 4.4.4 .. what a bunch of BS. Glad I'm on TMo and my Note 4 arrives tomorrow. From the sounds of all the problems my Note 2 is better than a AT&T S5. Locked Bootloaders too? They screwed y'all. :thumbdown:
Sent from my SGH-T889 using XDA Free mobile app
Click to expand...
Click to collapse
hes gotta go from nce to ne4 for it to even recognize the available ota.
Here
You need to make sure to search first.
http://forum.xda-developers.com/att...to-root-g900aucu2aoa1-4-4-4-2-3-2015-t3021120
XsBones2 said:
You need to make sure to search first.
http://forum.xda-developers.com/att...to-root-g900aucu2aoa1-4-4-4-2-3-2015-t3021120
Click to expand...
Click to collapse
OK.. what I gathered was:
Downgrade to NCE (using the downgrade_to_nce file) via odin
Then just sideload the nce_to_ng3, then the ng3_to_oa1 via stock recovery ..
That should bring him to the latest stock unrooted OA1? Or will he have to go back and flash the kernels as well ? I got him doing the downgrade and side loading the other 2 otas right now. So I guess we'll find out soon enough.. what a bunch of BS you gotta go through on the S5 AND its a locked bootloader?? SO glad I got a N4 instead of a S5 lol
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how are we suppose to unrooted. i been having issues restoring to factory.
help needed
HoustonsBirdman said:
My brother has a S5 g900a.. he's stuck on 4.4.2, ND3.. won't allow the OTA which is only the small 170mb (which from what I read was a ssmall bug fix blah blah blah.. well 4.4.4 is out OA1, well he can't update to it cuz the only OTA available is the small 170mb update which downloads fine but fails the install.. no 170 update means no 4.4.4 update.. can he Odin back to NCE to fix the OTA issues?? Anyone had luck with this? We even tried to use the stock recovery - update.zip from ext SD OA1 and when he did and it rebooted it still showed 4.4.2 as his FW.. I've read and read and all I see are people having issues but no good answer.. thanks guys (BTW I'm not accustomed to ATT nor the S5. I'm TMo Note 2 (and other phones) awaiting my Note 4 arrival tomorrow)
Sent from my SGH-T889 using XDA Free mobile app
Click to expand...
Click to collapse
I think that you are over complicating the process of upgrading to 4.4.4 . Mine originally failed trying to pull the OTA from AT&T. However my phone was extremely de-bloated stock rom(NG3). Muniz's safestrap upgrade to 4.4.4 worked flawless for me. As long as you are confident using safestrap I recommend that, and plus it will be rooted when you are done.
coho4life said:
I think that you are over complicating the process of upgrading to 4.4.4 . Mine originally failed trying to pull the OTA from AT&T. However my phone was extremely de-bloated stock rom(NG3). Muniz's safestrap upgrade to 4.4.4 worked flawless for me. As long as you are confident using safestrap I recommend that, and plus it will be rooted when you are done.
Click to expand...
Click to collapse
We got it working.. Went to the Troubleshooting portion of the OP in the How-To-Root.. basically my brother couldn't do OTA update.. from ND3 forward.. So we downgraded to NCE per the file suggested, then we manually sideloaded the other 2 OTA files.. Thanks y'all. Sorry I wasn't comprehending it. I DO read and search just sometimes don't get my head wrapped around it. Thanks!
BTW: we are stock unrooted and wanted to keep it that way
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HoustonsBirdman said:
We got it working.. Went to the Troubleshooting portion of the OP in the How-To-Root.. basically my brother couldn't do OTA update.. from ND3 forward.. So we downgraded to NCE per the file suggested, then we manually sideloaded the other 2 OTA files.. Thanks y'all. Sorry I wasn't comprehending it. I DO read and search just sometimes don't get my head wrapped around it. Thanks!
BTW: we are stock unrooted and wanted to keep it that way
Sent from my SGH-T889 using XDA Free mobile app
Click to expand...
Click to collapse
Glad you got it fixed, but you know you will go back to root LOL...I use to tell myself that I would never root bootloader phones unless there is a current firmware available to restore with ODIN in case I **** up. However I stopped caring when all the roots out don't trip KNOX and if it comes down to it I can just have a AT&T store reload my firmware after playing stupid..did that once lol..
coho4life said:
Glad you got it fixed, but you know you will go back to root LOL...I use to tell myself that I would never root bootloader phones unless there is a current firmware available to restore with ODIN in case I **** up. However I stopped caring when all the roots out don't trip KNOX and if it comes down to it I can just have a AT&T store reload my firmware after playing stupid..did that once lol..
Click to expand...
Click to collapse
LOL. I never leave phones stock.. this was my brothers phone, he was on ND3 and couldn't receive OTA updates, was essentially stuck on 4.4.2 and upset cuz 4.4.4 is out already and awaiting 5.0 hopefully. So he was a bit ticked off lol. I'm still on my TMo Note 2 running Lollipop, my Note 4 will be here tomorrow.. me and my bro have our own houses and weren't near each other, and he never rooted or flashed before so it was a figuring it out, communicating to someone.who doesn't flash issue
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