Related
I tried updating my phone and it got stuck on step 9 which was the reboot process. and the screen was just white with the HTC logo.
It was stuck on this step for a good 3 hours so i assumed something was wrong. I cancelled the update and unplugged the phone from the computer and it was stuck on the HTC screen still so i took out the battery.
And when i put the battery back in and tried turning it on it wouldn't turn on. And so now it my phone won't even turn on! I'm very frustrated. I thought at first it was dead but when i plugged it in the charger the charging light won't even come on. Tried Wall Charger and Computer
Please someone help! I need a solution
(Problem Solved by Flashing the Set with RIFF Box)
Try to put into bootloader and flash a rom from an ruu. You'll start from scratch but if it works it works.
Sent from my HD7 using XDA Windows Phone 7 App
@ Reeg420
Thanks for the Reply Man, But i try to put the Phone in Boot loader by Pressing the Volume Down Key and Power Key But no respond from the Phone...
Please advise if i am doing it Correct.
Its not showing any sign on Power at all even when i plug it to the PC or wall socket charger.
Pretty sure that's how to put in bootloader. Try to take battery out out for like 2-3 minutes, put back in then try bootloader. Doesn't make sense since the Zune updates basically overwrites files to update, not like previous windows mobile updates that wipes the the phone then replaces everything. Keep trying. Is there a possibility the battery is dead?
Sent from my HD7 using XDA Windows Phone 7 App
tariqsdk said:
Its not showing any sign on Power at all even when i plug it to the PC or wall socket charger.
Click to expand...
Click to collapse
Whenever you update a phone and something goes wrong, it is always advised to make sure you DON'T remove the battery, especially while updating, if you hadn't removed the battery you could've ran the Windows Phone support tool. You have Bricked your mobile.
If there is no life not even charging you have bricked it.. Sorry to tell you this
You ain't the first person to brick your mobile and sadly you won't be the last
Quick Question: How were you updating your phone? via Zune client where it specifically says Do not remove the cable or battery.. Or via rom update manager for manually updating roms where it says the same thing? Hate to sound horrible but people should really pay attention to what it clearly states during updating..
Additional Info: Just thought id add and ask what you were updating, basically if you were updating either the bootloader or the radio (if these were in the update as well) you've bricked it, and with there being no life at all it tells me its dead and the cpu refuses to boot, the only way to bring it back from the dead is to JTAG it which I don't believe has been done for the HD7 yet and is a massive pain to do, Best thing you can do is send it in for repair and hope that they repair it, normally they don't
I was updating it through Zune, And it was stuck at step 9 and it was stuck like 4 hours.
Well it is is Bricked then i guess this is my Last windows Phone
I was happy with my iphone 4 but i don't know what strikes at my head that i decide to sell it and buy this stupid HD7 ( May be i am Stupid not the Phone)...
I will hit the Repair Market to get it fix through JTAG ( I search on Google and find that it's Possible for HD7) and update the thread later.
Wish me Good Luck
tariqsdk said:
I was updating it through Zune, And it was stuck at step 9 and it was stuck like 4 hours.
Well it is is Bricked then i guess this is my Last windows Phone
I was happy with my iphone 4 but i don't know what strikes at my head that i decide to sell it and buy this stupid HD7 ( May be i am Stupid not the Phone)...
I will hit the Repair Market to get it fix through JTAG ( I search on Google and find that it's Possible for HD7) and update the thread later.
Wish me Good Luck
Click to expand...
Click to collapse
I know iPhone 4's are perfect, I think Apple has 0% percent returns. Oh don't forget the bumper, they are so in season... and they help to prevent drop calls.
My guess is there is a reason for the 4 hour update, possibly the phone got disconnected breifly during the update... that happens and the phone will just sit there and never finish. I have a few micro USB cords and they seem to be a bit prone to faluire after months of use. My nephew, who is 19... and well as careless as a 19 year old was holding the phone in his hand did just that, almost bricked his. Fortunately for my nephew the 7720 update program had already copied everything to the phone and it was during the reboot so it updated anyway.
Well the Update is...
Here in Kish Island, No Repair Shop has that RIFF Box to do the Repair and One Guy has promise to do the Job in one week, So i Guess i have to wait till then and Manage on my all time Rough and Tough Nokia E5....
Yes, its Alive Again...
With the help of RifF box and 50 Bucks, its up and running again with all of my Data and apps,
i am thinking again about updating it on Mango update....What do u guys think should i give it a try?
Can you please help me? i have same problem, i am in Tbilisi, and here repair markets could not fix my problem...
Can you please give me any info about that market?
did they had problem about imei repair? here is this problem and we can not fix it yet...
qarsaoti said:
Can you please help me? i have same problem, i am in Tbilisi, and here repair markets could not fix my problem...
Can you please give me any info about that market?
did they had problem about imei repair? here is this problem and we can not fix it yet...
Click to expand...
Click to collapse
Dear, I am afraid that i can't help you a lot on this as i just ask the repair shop and they said that they can fix it with the help of some hardware called RIFF Box and they did in few hours. Just to be noted that they have to disassemble your phone to so that.
regarding IMEI problem i have no idea too. Best of Luck and i can understand your feelings.
tariqsdk said:
Dear, I am afraid that i can't help you a lot on this as i just ask the repair shop and they said that they can fix it with the help of some hardware called RIFF Box and they did in few hours. Just to be noted that they have to disassemble your phone to so that.
regarding IMEI problem i have no idea too. Best of Luck and i can understand your feelings.
Click to expand...
Click to collapse
i heve the same problem and i have riff box
can u tell me how to repair my phone
thx
i did not fixed my phone problem yet, and he does not know how to fix it, he repaired it in market..
no solution to repair such phone ??
HTC HD7 is dead due to update failure step 9.
hi tariqsdk,
Even my HTC HD7 is dead by the same reason as yours.
Can you plz help me out to get my phone alive?. I m currently in Singapore.
Please send me your valuable info.
Thanks
Uday
---------- Post added at 04:45 PM ---------- Previous post was at 04:41 PM ----------
hi tariqsdk,
Even my HTC HD7 is dead by the same reason as yours.
Can you plz help me out to get my phone alive?. I m currently in Singapore.
Please send me your valuable info.
Thanks
Uday
Dear all,
to be honest my phone is dead again when i try to do some ****ty update .....
i am trying to find someone to do this again. i will update accordingly soon.
I have the same problem
Hi, I have the same problem and my phone's been dead for 3 months now
I went to a repair shop in Cairo, and they did the JTag thing, but he was unable to download or install the right ROM... Everytime he tries installing a different ROM it fails and he has to start all over again.
Do you know where I can find/download the ROM that works with my T-Mobile HD7 after we do the JTag?
Still no Update....
Hey where you find a RIff box in Pakistan , I've half bricked my phone
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
http://forums.androidcentral.com/htc-one/290813-htc-one-not-charging-usb-not-recognizing.html
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
??
sandeep.mjs said:
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
Click to expand...
Click to collapse
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.
I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.
---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------
sandeep.mjs said:
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
Click to expand...
Click to collapse
Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
sandeep.mjs said:
??
Click to expand...
Click to collapse
joshwarrior said:
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.
I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.
---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------
Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
Click to expand...
Click to collapse
After I restart my phone by pressing volume down key and power key with charger plugged in, it starts to charge and also charge when connected to pc but pc wont detect it. No USB drive no syn manager. (note- I dont not enter bootloader by restarting. just leave power and volume down key immediately after screen is off, else u will get in Bootloader.)
I cant even root.
Any way I think i will sell this phone if no problem occurs.
Regards,
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.
Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
Sent from my HTC One using xda app-developers app
joshwarrior said:
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I already sold and got fair price. I think this prob is increasing.
It just happen to me..i was on bussiness trip and left my H1 at home..after come back from trip, my H1 was completely drain out of battery..i try to connect to charger but no charging happen..no led light..even through usb pc still nothing..i did try push power+volume trick but still nothing..i try let it charge to wall plug through d night until morning..still not charging..now i dont know what to do..mine is completely stock..its just 1 month 10 days old!!
Sent from my GT-N7100 using xda app-developers app
This is 2nd time i had problem with htc!! Before this my desire always restart by itself..now my H1 not power on at all...i fear this is same like SDS problem which effected note 2 owner..insane ic emmc :banghead:
http://forum.xda-developers.com/showthread.php?t=2093599
Sent from my GT-N7100 using xda app-developers app
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker.
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
I have exactly the same symptoms with my HTC One. It does not change until it's fully empty and turned off. Then it does change. The orange LED blinks 5 times and after that it start blinking very slowly.
I sended my phone on repair. True a webportal Im able to see any progression. I noticed they also uploaded a photo, see attachment.
It clearly seems to be missing a small element on the motherboard. (near the arrow). What I find weird thought, is that it seems to be the head of the phone and not the bottom near the USB port.
They also had some trouble opening the device as you can see between the two white stickers on the bottom of the phone. I'll keep you posted on any progression...
gunric said:
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker.
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
Click to expand...
Click to collapse
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..
Sent from my GT-N7100 using xda app-developers app
sandeep.mjs said:
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.
Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
Click to expand...
Click to collapse
all of this is happening to me...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
pendragon11 said:
all of this is happening to me...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
Bad luck. You see way out?
I couldn't figure it out and I tried everything so in the end I called in the warranty and got a new one.
Sent from my HTC One using xda app-developers app
naimmkassim said:
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
It didn`t always start charging. Sometimes I have had to plug the connector in 10 or 20 times before anything happened. Otherwise it did not start charging until the battery was completely drained.
Everytime it does not charge, the little icon in the left corner tells me that I should connect a supported device.
I sent a question to HTC support about the problem and got the recommendation to send it to a repair center (where it already is) and they actually gave an answer on my question if HTC are aware about the problems. The answer was "We know about it and work on a solution".
Interesting if that actually is true and not just a too quick answer from someone that wanted to close the case at the a technical support.
Has anybody else asked the question?
Any one having charging and USB problem with HTC One had ever charged his/her phone by any other charger (not the charger u get in box) even for once ? I did that all the time !!!
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device which I don't care about because of rather have one that works than not
Sent from my HTC One using XDA Premium HD app
speedyjay said:
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device which I don't care about because of rather have one that works than not
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
Can this be cause of charging and USB prob ?
Hi, My HTC one wont turn on or blink or show any led..when i plug it into my pc it shows up under device manager as QHUSB_DLOAD...the last thing i did with it was S-OFF and it worked normal after...then i did a cwm restore and it never turned back on..please help!
devon4786 said:
Hi, My HTC one wont turn on or blink or show any led..when i plug it into my pc it shows up under device manager as QHUSB_DLOAD...the last thing i did with it was S-OFF and it worked normal after...then i did a cwm restore and it never turned back on..please help!
Click to expand...
Click to collapse
You've got a hard brick, seems to be happening to many lately. Get a replacement or get the motherboard changed under warranty.
Sent from my iPod touch using Tapatalk
n1234d said:
You've got a hard brick, seems to be happening to many lately. Get a replacement or get the motherboard changed under warranty.
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Was this brick caused by the S-Off and restore? or just randomly?
devon4786 said:
Was this brick caused by the S-Off and restore? or just randomly?
Click to expand...
Click to collapse
Apparently, it's random. Mine bricked like this too. They'll replace/repair it under warranty, they can't know about unlocked bootloader or s-off after a hard brick.
Sent from my iPod touch using Tapatalk
n1234d said:
Apparently, it's random. Mine bricked like this too. They'll replace/repair it under warranty, they can't know about unlocked bootloader or s-off after a hard brick.
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Thank you so much for the help...I'm so angry right now i just wana mash up the phone lol
devon4786 said:
Thank you so much for the help...I'm so angry right now i just wana mash up the phone lol
Click to expand...
Click to collapse
Well, mash the thanks button all you want . I'm having a hard time keeping my anger with htc down. My phone was repaired 5 times within 5 months, and yet had problems, so they replaced it and gave me a new phone which was defective and now they're gonna replace that phone too.. Damn, I feel like killing them
Sent from my iPod touch using Tapatalk
devon4786 said:
Thank you so much for the help...I'm so angry right now i just wana mash up the phone lol
Click to expand...
Click to collapse
When I was trying to do MID change, part of the process puts the phone in QHUSB_DLOAD mode, I ended up getting out of it by shining a bright light on it a few times with it plugged into the computer and having a device manager open so I can see any changes. It took a few tries, but it got detected eventually.
Try that as well.
SaHiLzZ said:
When I was trying to do MID change, part of the process puts the phone in QHUSB_DLOAD mode, I ended up getting out of it by shining a bright light on it a few times with it plugged into the computer and having a device manager open so I can see any changes. It took a few tries, but it got detected eventually.
Try that as well.
Click to expand...
Click to collapse
Hi, Thanks for the reply!! Im willing to try ANYTHING...the light was directed at the proximity sensors? and were u holding the power button? because if i hold the power button it goes in and out of the qhsusb mode but if i dont it just stays there
Correct that's what was happening to me too. Yes shine the light on the sensor. I will suggest keep trying. You don't have much to lose, unfortunately
SaHiLzZ said:
Correct that's what was happening to me too. Yes shine the light on the sensor. I will suggest keep trying. You don't have much to lose, unfortunately
Click to expand...
Click to collapse
Sigh...still no luck..and i dont think there are any htc repair centers in m country
UPDATE: Tried the bright light trick, tried holding all button combinations separately...tried everything..left the phone plugged into the pc, left it in the wall, still no red light but now when i connect it to the PC the device manager list just refreshes. No more qhsusb_dload it just refreshes over and over...i saw on a thread that some guy left his plugged in for 4 days and it came back on. Whats the chance of that happening for me?
devon4786 said:
UPDATE: Tried the bright light trick, tried holding all button combinations separately...tried everything..left the phone plugged into the pc, left it in the wall, still no red light but now when i connect it to the PC the device manager list just refreshes. No more qhsusb_dload it just refreshes over and over...i saw on a thread that some guy left his plugged in for 4 days and it came back on. Whats the chance of that happening for me?
Click to expand...
Click to collapse
any update on this? i'm in the same situation
requiem3 said:
any update on this? i'm in the same situation
Click to expand...
Click to collapse
If you have a QHUSB_DLOAD device then there is nothing to do. Your motherboard must be replaced.
I plugged charger cable into my phone tonight and the phone restarted, it then loaded up to the o2 logo screen which displays for a few seconds and then it reboots, it keeps doing this until i hold down volume up and the power button and it vibrates 3 times.
If i switch it back on it repeats the cycle of rebooting.
Anyone got any ideas ?
It also doesn't appear to charge if i plug a charge cable into it and when i connected the USB from the phone to my laptop with the phone on it made the laptop power off
Any help appreciated i tried xperia support but they weren't much help
Can u try charging it via laptop. Guess Ur system has crashed. The last option I could tell u is to flash the firmware again via PC companion or flash tool. Good luck
Sent from my C6603 using xda premium
dj_richard05 said:
Can u try charging it via laptop. Guess Ur system has crashed. The last option I could tell u is to flash the firmware again via PC companion or flash tool. Good luck
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Thanks for the reply, i left the phone on for a bit and it no longer is stuck in a loop, it just flash's red light 3 times.
Nothing works to make it switch on and nothing happens if i plug it in to charge ?
doe's anyone know how i go about getting it repaired under warranty, Sony's on line help was less than helpful.
I got the phone from the car phone warehouse back in Feb, but my experience from my last phone going wrong is they don't want to fix it under warranty and find any reason to get out of it, also just read my insurance document and it states it won't replace/repair the phone if it should still be under warranty
How can a phone provider refuse warranty replacement of a clearly screwed up device? That's ridiculous :thumbdown:
Sent from my C6603 using xda app-developers app
paul875 said:
Thanks for the reply, i left the phone on for a bit and it no longer is stuck in a loop, it just flash's red light 3 times.
Nothing works to make it switch on and nothing happens if i plug it in to charge ?
doe's anyone know how i go about getting it repaired under warranty, Sony's on line help was less than helpful.
I got the phone from the car phone warehouse back in Feb, but my experience from my last phone going wrong is they don't want to fix it under warranty and find any reason to get out of it, also just read my insurance document and it states it won't replace/repair the phone if it should still be under warranty
Click to expand...
Click to collapse
can you connect it via flashmode? if yes just install the firmware again...
Faelz said:
can you connect it via flashmode? if yes just install the firmware again...
Click to expand...
Click to collapse
Well I have found that the original charger cable is faulty, hence why it isn't charging!
I have used a new cable and if I use SUS to try and fix the phone then it will show a blue light...but then states that it can't find a driver for S1Boot Fastboot ? :silly:
Any ideas what this driver is and how to install it or is SUS meant to install the driver and my phone is to broken for it to recognise it ?
Thanks :good:
paul875 said:
Well I have found that the original charger cable is faulty, hence why it isn't charging!
I have used a new cable and if I use SUS to try and fix the phone then it will show a blue light...but then states that it can't find a driver for S1Boot Fastboot ? :silly:
Any ideas what this driver is and how to install it or is SUS meant to install the driver and my phone is to broken for it to recognise it ?
Thanks :good:
Click to expand...
Click to collapse
man, i didn't really use SUS but you could try with flashtool...
just install the drivers and flash the firmware you want... i recomend the new .569 with android 4.3
Faelz said:
man, i didn't really use SUS but you could try with flashtool...
just install the drivers and flash the firmware you want... i recomend the new .569 with android 4.3
Click to expand...
Click to collapse
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
paul875 said:
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
Click to expand...
Click to collapse
I used SUS only on time and it doesnt solve my problem...
You can hard shutoff the phone and let it charge, its better to keep it always charged, just in case...
paul875 said:
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
Click to expand...
Click to collapse
Go on the Sony website and organise a repair through them, It will be much faster and you don't have to deal with Carphone WH at all!
Just fill in a form or chat to someone online and they will give you the address to send it to free post.
Package it up and you can track it.
I wouldn't open it up but it sounds to me as if the battery is not connected or present, ive fixed a few Xperia Zs and if you remove the battery and plug it in the boot loop goes on and on.
As long as you haven't opened it, the white stickers under the flaps have not gone pink, its not physically damaged, you have not rooted it AND its still under warranty.... they should replace it!
If its your fault and you damaged it I think they charge £14 to return it or destroy it, whichever you prefer.
Good luck
Hey all,
I've had an HTC One M7 from ATT for a year and two days. I know it it is that time, because I according to ATT and HTC, it's my problem now because my warranty and insurance expired.
It has been a wonderful phone. I have not rooted it or ran any non-Play Store apps. I have not dropped it or exposed it to water. It was working normally, and sitting at 70%, when it powered down.
Power button and holding it down didn't do anything. No response from being plugged in. I ran through power+up vol, then power+down vol, then power+up vol+down vol (for five minutes). I will let it charge all tonight, but I don't know if that will do anything.
When plugged into my computer, it registers as "Qualcomm HS-USB QDLoader 9008 (COM5)," which from what I read, is the sign of a hardbrick.
I am currently abroad and don't know if I will be able to find a JTAB (from what I gather, that can help). Are there ANY other ideas of how to get this phone running again? It happened so randomly, I can't imagine that the HW would suddenly die; it must be SW.
My only thought is that it doesn't like the HTC European charger, and it Borked the charge data. But HTC Tech Support said as it was OEM, there shouldn't be any problem.
A few important work SMS and the phone number of a date I was in the process of confirming with are on this phone. Please help.
Heartfelt thanks,
vorwarnung
vorwarnung said:
Hey all,
I've had an HTC One M7 from ATT for a year and two days. I know it it is that time, because I according to ATT and HTC, it's my problem now because my warranty and insurance expired.
It has been a wonderful phone. I have not rooted it or ran any non-Play Store apps. I have not dropped it or exposed it to water. It was working normally, and sitting at 70%, when it powered down.
Power button and holding it down didn't do anything. No response from being plugged in. I ran through power+up vol, then power+down vol, then power+up vol+down vol (for five minutes). I will let it charge all tonight, but I don't know if that will do anything.
When plugged into my computer, it registers as "Qualcomm HS-USB QDLoader 9008 (COM5)," which from what I read, is the sign of a hardbrick.
I am currently abroad and don't know if I will be able to find a JTAB (from what I gather, that can help). Are there ANY other ideas of how to get this phone running again? It happened so randomly, I can't imagine that the HW would suddenly die; it must be SW.
My only thought is that it doesn't like the HTC European charger, and it Borked the charge data. But HTC Tech Support said as it was OEM, there shouldn't be any problem.
A few important work SMS and the phone number of a date I was in the process of confirming with are on this phone. Please help.
Heartfelt thanks,
vorwarnung
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http://forum.xda-developers.com/showthread.php?t=2770684
alray said:
http://forum.xda-developers.com/showthread.php?t=2770684
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Thank you for the suggestion!
I'm not experienced with tools like this. My device is not-rooted, and I cannot tell if it is powered on or off. Will this tool still work?
vorwarnung said:
Thank you for the suggestion!
I'm not experienced with tools like this. My device is not-rooted, and I cannot tell if it is powered on or off. Will this tool still work?
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your phone is bricked, this tool is the only known way to recover from qhusb_dload mode, read the guide carefully and follow instructions.
the only other way out of this is to send your phone to htc so the can replace the motherboard.
alray said:
your phone is bricked, this tool is the only known way to recover from qhusb_dload mode, read the guide carefully and follow instructions.
the only other way out of this is to send your phone to htc so the can replace the motherboard.
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This just happens without any signs or warning? I feel like a critical software problem like this would be taken care of in debug. The only change to my phone was an OTA to Sense 6 two weeks ago, but it hasn't had any problems software or otherwise. Sure looks like HTC screwed me over with this one.
vorwarnung said:
This just happens without any signs or warning? I feel like a critical software problem like this would be taken care of in debug. The only change to my phone was an OTA to Sense 6 two weeks ago, but it hasn't had any problems software or otherwise. Sure looks like HTC screwed me over with this one.
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It happened to me also after a firmware update ...the link he posted saved my One !!!
vorwarnung said:
This just happens without any signs or warning? I feel like a critical software problem like this would be taken care of in debug. The only change to my phone was an OTA to Sense 6 two weeks ago, but it hasn't had any problems software or otherwise. Sure looks like HTC screwed me over with this one.
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QHSUSB_DLOAD = Dead phone, either because of hardware defect or because a firmware incompatibility
option 1: follow the guide to revive your phone, if it doesn't work
option 2: send the phone to htc for repair.
option 3: there is no other options!
---------- Post added at 07:36 PM ---------- Previous post was at 07:34 PM ----------
clsA said:
It happened to me also after a firmware update ...the link he posted saved my One !!!
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this guy (dexter) did an awesome work
clsA said:
It happened to me also after a firmware update ...the link he posted saved my One !!!
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I suppose it's wishful thinking to assume that I'll keep any data on the phone, eh? I had to turn off my backup while I'm studying abroad, so I have about two months worth of contacts and photos to lose. Aw, well. Thanks for telling me about your experience!
vorwarnung said:
I suppose it's wishful thinking to assume that I'll keep any data on the phone, eh? I had to turn off my backup while I'm studying abroad, so I have about two months worth of contacts and photos to lose. Aw, well. Thanks for telling me about your experience!
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unfortunately, there is no way to transfer data from your phone in qhsusb_dload mode
sorry
vorwarnung said:
I suppose it's wishful thinking to assume that I'll keep any data on the phone, eh? I had to turn off my backup while I'm studying abroad, so I have about two months worth of contacts and photos to lose. Aw, well. Thanks for telling me about your experience!
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The fix was all in firmware I don't remember loosing anything in the process ...it was like a Miracle happened
clsA said:
The fix was all in firmware I don't remember loosing anything in the process ...it was like a Miracle happened
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In your experience with this, can you run it in a virtualbox? I can see my device, and it's recognized as it should within Ubuntu and Fedora (both virtual), but the .sh can't seem to locate my phone. Since it is pulling the correct code, I can assume it is not a hardware issue.
I'm sorry if you're not qualified to answer this question, but being new, it won't let me post in Dexter's thread.
Thanks!
vorwarnung said:
In your experience with this, can you run it in a virtualbox? I can see my device, and it's recognized as it should within Ubuntu and Fedora (both virtual), but the .sh can't seem to locate my phone. Since it is pulling the correct code, I can assume it is not a hardware issue.
I'm sorry if you're not qualified to answer this question, but being new, it won't let me post in Dexter's thread.
Thanks!
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I just used an Ubuntu live CD
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