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Hey guys I just got an HTC Vivid a few days ago and I love the phone, the screen is such an upgrade from my iPhone 4(in usability).
I do have an issue where I cannot receive any MMS messages at all. I can send them just fine and I can sent receive regular texts, but picture messages just come up with a download button but once pressed it will say downloading and switch back to saying download.
I already called AT&T about it and they where unable to do anything about it. Any ideas? If I do not get this figured out by Monday, I will likely try to exchange my phone...
Make sure you have a LTE data plan provisioned and you have selected the default apn. Also you may want to go into a corp store and get a new sim.
Sent from my HTC PH39100 using xda premium
i had this problem about 1.5 weeks ago and it was a network issue... it was resolved within a day or 2... what usually worked for me was to reboot the phone, after ATT fixed the problem then all was good.
It was indeed an issue with the default APN settings. After setting the APN to what is described in the link below my MMS works 100% perfectly! Thanks for the help.
http://nerdynerdnerdz.com/2011/07/att-apn-mms-settings-android/
Power M3 said:
It was indeed an issue with the default APN settings. After setting the APN to what is described in the link below my MMS works 100% perfectly! Thanks for the help.
http://nerdynerdnerdz.com/2011/07/att-apn-mms-settings-android/
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How does one make changes to the APN settings? Mine are locked and greyed out.
DUTCH Van Atlanta said:
How does one make changes to the APN settings? Mine are locked and greyed out.
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I don't have Vivid in front of me ATM but maybe you can try and create a new APN instead of modifying the existing one.
Yes you can press the options button and create a new APN.
Sorry for the bump of a thread. This is what I get. "One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal".
Sender was using an iphone 4. I can receive other pictures from my friends 4s.
Would updating the AP fix this and would doing so effect anything with the network?
Sorry I am a noob.
russ9127 said:
Sorry for the bump of a thread. This is what I get. "One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal".
Sender was using an iphone 4. I can receive other pictures from my friends 4s.
Would updating the AP fix this and would doing so effect anything with the network?
Sorry I am a noob.
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Click to collapse
I've had this same issue when I was sending a picture to a friend with an iPhone 4. That's the message they received when trying to open the MMS.
I'm not sure if this is a moto X specific thing, but I've not had this problem on my previous phones.
So I noticed when I send a MMS to a friend (i'm on t-mobile , he's also on t-mobile with an htc one though i'm doubing that matter) he says it will say the image is too big and can't be sent or something like that. or that it can't be received.
I google about this a bit, and i saw a little bit of talk of it being a bug in the phone, and that you can't send MMS when on wifi but it would work when not on wifi (not sure how that makes any sense either). I saw some other posts about how if you send a message attached via gmail THEN send an MMS then MMS would start working , which also makes no sense to me as that seems so unrelated.
So previous to this phone i had a droid razr m (was on verizon before and even unlocked it for t-mobile for a bit) and i remember on that phone, when i sent an mms, sometimes the phone would say somethign like "this image will be resized before sending". the moto X never says that so is that a bug in the moto x? since i know that is an MMS size limit, but this phone never seems to prompt to resize.
anyway has anyone else had this issue?
sleepyguy007 said:
I'm not sure if this is a moto X specific thing, but I've not had this problem on my previous phones.
So I noticed when I send a MMS to a friend (i'm on t-mobile , he's also on t-mobile with an htc one though i'm doubing that matter) he says it will say the image is too big and can't be sent or something like that. or that it can't be received.
I google about this a bit, and i saw a little bit of talk of it being a bug in the phone, and that you can't send MMS when on wifi but it would work when not on wifi (not sure how that makes any sense either). I saw some other posts about how if you send a message attached via gmail THEN send an MMS then MMS would start working , which also makes no sense to me as that seems so unrelated.
So previous to this phone i had a droid razr m (was on verizon before and even unlocked it for t-mobile for a bit) and i remember on that phone, when i sent an mms, sometimes the phone would say somethign like "this image will be resized before sending". the moto X never says that so is that a bug in the moto x? since i know that is an MMS size limit, but this phone never seems to prompt to resize.
anyway has anyone else had this issue?
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Click to collapse
YES, I have the same issue as well! Finally I found someone else that has the same problem as me haha.
When I first got my Moto X it worked just fine but recently I tried sending pictures to friends who also have T-Mobile and they all say that they can't see the picture because it says it is "too big", so along the same lines as the problem that you're having.
I going to call T-Mobile tomorrow and see if its maybe something on their side because when I check the details of the picture/message I sent, the size of the picture is under 1000KB (1000KB = 1MB which is the limit for sending MMS through T-Mobile, anything over 1MB gets stopped on their network).
Quick update:
I called T-Mobile an a representative told me that there were two ways of sending an MMS, specifically a picture, with the Moto X:
1. Stock Messaging App > Thread > Attach(Paper Clip icon) > Pictures. Then you select a picture from your gallery
2. Stock Messaging App > Thread > Attach(Paper Clip icon) > Capture Picture.
With the representative on the line, we tried both ways and figured out that option 1. works while 2. does not.
The conclusion that we came to is that if you capture a picture immediately, then it takes a full size picture and DOES NOT re-size it for MMS at all. HOWEVER, if you take a picture beforehand and then add it to a message from the gallery, it DOES re-size it.
I plan to call Motorola tomorrow and tell them about this issue so that hopefully they can either send out a fix or add it to an overall OTA update.
Hopefully I can contribute something to this forum haha :laugh:
poland153 said:
Quick update:
I called T-Mobile an a representative told me that there were two ways of sending an MMS, specifically a picture, with the Moto X:
1. Stock Messaging App > Thread > Attach(Paper Clip icon) > Pictures. Then you select a picture from your gallery
2. Stock Messaging App > Thread > Attach(Paper Clip icon) > Capture Picture.
With the representative on the line, we tried both ways and figured out that option 1. works while 2. does not.
The conclusion that we came to is that if you capture a picture immediately, then it takes a full size picture and DOES NOT re-size it for MMS at all. HOWEVER, if you take a picture beforehand and then add it to a message from the gallery, it DOES re-size it.
I plan to call Motorola tomorrow and tell them about this issue so that hopefully they can either send out a fix or add it to an overall OTA update.
Hopefully I can contribute something to this forum haha :laugh:
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If I may ask..what r u using to msg? Stock message app.. Or something else?
Slapped my Moto
Same Issue
xpsychox said:
If I may ask..what r u using to msg? Stock message app.. Or something else?
Slapped my Moto
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Same issue here. I am using the stock messaging app. I am on Verizon and am having trouble sending to T-Mobile. Haven't tried to other Verizon phones yet. I tried it over hangouts and had no issues, but then again Hangouts is using wifi.. Please let me know if you guys figure this one out!
Kusaiashi said:
Same issue here. I am using the stock messaging app. I am on Verizon and am having trouble sending to T-Mobile. Haven't tried to other Verizon phones yet. I tried it over hangouts and had no issues, but then again Hangouts is using wifi.. Please let me know if you guys figure this one out!
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I use handcent and don't have an issue.. I like the app 1000% better than stock...try it out... See if it ur phone or just the stock app.
Slapped my Moto
xpsychox said:
I use handcent and don't have an issue.. I like the app 1000% better than stock...try it out... See if it ur phone or just the stock app.
Slapped my Moto
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Eh, I've tried that and GO sms app and multiple other ones back when I had a Samsung Mesmerize. Maybe that's why I grew favor to the stock AOSP app compared to the Samsung and other third party apps. O well.
Quick troubleshooting update: Ever since we got the update to Kit Kat and the introduction of using Hangouts to SMS, I've stayed with the stock app instead of Hangouts just because I like it better. However, I will switch to Hangouts just to see if I can send pictures successfully through that. Crossing my fingers this will work and will report back if anything improves
P.S. sorry for the long absence; I've been busy with school and haven't had time to post
Hey guys, I have come back baring good things.
So I've been using Hangouts for a couple of days and MMS and picture messaging works. I can send a picture to any T-Mobile number and they can download it and view it .
The only problem that I have experienced is that sometimes I get double-texts from a friend (but that can just be due to a faulty BlackBerry ;P).
Looks like Hangouts is the way to go for now
poland153 said:
Hey guys, I have come back baring good things.
So I've been using Hangouts for a couple of days and MMS and picture messaging works. I can send a picture to any T-Mobile number and they can download it and view it .
The only problem that I have experienced is that sometimes I get double-texts from a friend (but that can just be due to a faulty BlackBerry ;P).
Looks like Hangouts is the way to go for now
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I've read the same issue in another thread. and the 2 fixes you mentioned came up:
1. people saying using hangouts fixes the issue
2. People saying attaching to MMS works and capturing a photo doesn't.
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
Mitalis said:
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
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Click to collapse
same issue in Hangouts running the pre-installed and latest version. Also you need evidence to back that up if it's really a known bug and not a rumor.
Mitalis said:
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
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Click to collapse
If that is so, it would make sense and would make me mad at Google
---------- Post added at 09:55 PM ---------- Previous post was at 09:46 PM ----------
Just a quick update:
I've been using Hangouts for a quite a while now and have not had a problem since. I have nothing against Hangouts but I would like to have a dedicated MMS/SMS application because I don't really want Hangouts to be checking for messages ever so often.
I have unlimited MMS/SMS and no unlimited data anyways
So, I just upgraded from my old 4S to the moto x. i love it. It is really fast and snappy and does all the things i do exceptionally well.... except for one thing... group messaging. I can send messages out to a group, however when people reply to me the messages get sorted into separate threads from anyone on an android. it seems weird, and i have checked the MMS settings and they are all there. tried speaking with Motorola and they said it's working as intended. Was wondering if anyone else had this issue.
Also, i am on Verizon.
Thank you in advance,
-Jim
Just a heads up for anyone having this issue.
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
jimski427 said:
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
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Click to collapse
I like to try to get everyone on hangouts since almost everyone has a gmail account and it is multi-platform. I know that's not a solution to group messaging with the messaging app, but it's a great alternative I think.
Good idea,
yea, it is a good idea, i just feel like a **** telling all of my friends to use that for only me haha. this is working great and you can just use standard text messaging/mms.
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
DarthSudo said:
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
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Click to collapse
Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
jimski427 said:
Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
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Click to collapse
I have a verizon dev unit that is able to send and receive group MMS fine. So far I have only tested it with other phones on verizon though. Do you have the group messaging option turned on in the messaging settings?
Yup I went in and selected the group messaging option. The weird thing is that textra adds more options than my stock messaging app. Idk if its something that textra enables that for some reason I can't see in the normal settings. The pic with 17 at the end is my phone settings. The one with 66 is the textra app.
Sent from my XT1060
Replaced phone
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
I also use Textra for MMS, the stock messaging has never kept MMS in the same group for me on any of my phones. It is not a problem with the phone just Android's stock message app...kinda sucks, I've always hated it and I never use it. Textra is my newest favorite. Hoping Hangouts does a good job but until then I'm satisfied.
My group messaging worked just fine on stock messenger. Now with hangouts its still working just as good. Never really had a problen
Sent from my XT1060 using xda app-developers app
jimski427 said:
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
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Click to collapse
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
DarthSudo said:
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
Click to expand...
Click to collapse
I did not try a phone at the store, but it did follow me to a new moto x without even logging into any google accounts or anything. i unfortunately do not have any other phone that i could swap sims with to test this. It did work perfectly fine on my iphone 4s before though. Not sure if it was IOS messaging app fixing the issue with my network or not. It's odd that other apps seem to work perfectly fine though. At this point i'm going to wait for 4.4 and see if it works. VZW tech support in store and via phone have no clue.
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
LoffKat said:
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
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Click to collapse
Which computer application?
clankfu said:
Which computer application?
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I'm assuming Motorola Connect. Same thing happened with me, but now with SMS Hangouts, everything is fine.
Hey guys. I'm coming from a S7 so I will use that as a reference for what I'm trying to do.
On the S7 if I sent a text message to two or more people I can reply all in the same thread or had the option via a little check box to send the messages individually. However, when I send or receive a group message I'm getting individual messages.
It sucks because if someone sent me a group text I can't see who else they sent the message too. And if I can only reply to it individually not as a single thread.
I hope I explained this properly. Does anyone know if there is a setting I'm missing here or is this "feature" not supported on MIUI stock messenger app?
SantinoInc said:
Hey guys. I'm coming from a S7 so I will use that as a reference for what I'm trying to do.
On the S7 if I sent a text message to two or more people I can reply all in the same thread or had the option via a little check box to send the messages individually. However, when I send or receive a group message I'm getting individual messages.
It sucks because if someone sent me a group text I can't see who else they sent the message too. And if I can only reply to it individually not as a single thread.
I hope I explained this properly. Does anyone know if there is a setting I'm missing here or is this "feature" not supported on MIUI stock messenger app?
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Click to collapse
Total PITA but that's the way MIUI handles texts unfortunately. I have looked for a solution but haven't been able to find one...
jason1332 said:
Total PITA but that's the way MIUI handles texts unfortunately. I have looked for a solution but haven't been able to find one...
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Click to collapse
This is really pissing me off! I even tried 3rd party apps like Google Messenger app but it simply couldn't send the message. Pretty damn annoyed right now
SantinoInc said:
This is really pissing me off! I even tried 3rd party apps like Google Messenger app but it simply couldn't send the message. Pretty damn annoyed right now
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Click to collapse
I'm with you...I tried editing APN's, multiple 3rd party apps, etc. and can't get a solution. It's one of the things I have to live with for the time being.
Yeah, it really sucks because I have a handful of co-workers and friends that I use the group text with and now I can't use it. It's nuts that it's not supported.
Like you, I tried messing with APN settings and 3rd party apps but to no avail. If you find a solution please let me know because I'm seriously annoyed right now
I seem to have it working on an app by app basis. It works best from the default messaging app, but I hope this is something that will be fixed in the future.
nkatz565 said:
I seem to have it working on an app by app basis. It works best from the default messaging app, but I hope this is something that will be fixed in the future.
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Click to collapse
What network are you on and what are your APN settings? I don't even think the default messaging app has settings pertaining to group text...not as far as I could see
I found Textra to be the best workaround for this. It has some smarts to figure out the group messaging... better than others at least.
flipperg said:
I found Textra to be the best workaround for this. It has some smarts to figure out the group messaging... better than others at least.
Click to expand...
Click to collapse
It does seem to work. Thanks for the tip.
What network are you on and what are your APN settings? I don't even think the default messaging app has settings pertaining to group text...not as far as I could see
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Click to collapse
AT&T, and their suggested settings for NXTGENPHONE
TextNow is an awesome app I found that lets you make WiFi Calls and also text over WiFi and of course supports group text messaging.
However, you will have to choose a new # which is not really a huge deal. Just another option for you guys. Been using it for a couple days and it works great!
I will try Textra as well and see if it works.
Textra is the solution . Supports GIF too
Sent from my MIX using XDA-Developers Legacy app
viruz1225 said:
Textra is the solution . Supports GIF too
Sent from my MIX using XDA-Developers Legacy app
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Yes, it is. That is what I used for messaging now. TextNow is good for WiFi text and calls though.
Hi all,
I finally received my note 8 yesterday. I have the unlocked version on cricket wireless network (att). Everything on my phone is working fine EXCEPT my group messages. They are coming in separate. I do not mind using a texting app but I found recently that Textra is having problems- so I'm trying to avoid using a texting app.
All advice is needed and welcomed. Thank you.
If I understand correctly, I am having the opposite problem. I set up a group to send messages to and everyone sees all the replies - they want my texts, but only want me (and 1-3 specific other people, if only that were possible) to see if anyone replies. I'm using Message+ and can't find a setting to change that... if I understand this correctly as well, I think they are sending MMS and I want them to send SMS so only I see the replies. I have have tried other apps but they either limit contacts to 20, or everyone has to have that app, etc. Is Textra still having problems? Maybe I'll check that out.