Hey guys I just got an HTC Vivid a few days ago and I love the phone, the screen is such an upgrade from my iPhone 4(in usability).
I do have an issue where I cannot receive any MMS messages at all. I can send them just fine and I can sent receive regular texts, but picture messages just come up with a download button but once pressed it will say downloading and switch back to saying download.
I already called AT&T about it and they where unable to do anything about it. Any ideas? If I do not get this figured out by Monday, I will likely try to exchange my phone...
Make sure you have a LTE data plan provisioned and you have selected the default apn. Also you may want to go into a corp store and get a new sim.
Sent from my HTC PH39100 using xda premium
i had this problem about 1.5 weeks ago and it was a network issue... it was resolved within a day or 2... what usually worked for me was to reboot the phone, after ATT fixed the problem then all was good.
It was indeed an issue with the default APN settings. After setting the APN to what is described in the link below my MMS works 100% perfectly! Thanks for the help.
http://nerdynerdnerdz.com/2011/07/att-apn-mms-settings-android/
Power M3 said:
It was indeed an issue with the default APN settings. After setting the APN to what is described in the link below my MMS works 100% perfectly! Thanks for the help.
http://nerdynerdnerdz.com/2011/07/att-apn-mms-settings-android/
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Click to collapse
How does one make changes to the APN settings? Mine are locked and greyed out.
DUTCH Van Atlanta said:
How does one make changes to the APN settings? Mine are locked and greyed out.
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Click to collapse
I don't have Vivid in front of me ATM but maybe you can try and create a new APN instead of modifying the existing one.
Yes you can press the options button and create a new APN.
Sorry for the bump of a thread. This is what I get. "One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal".
Sender was using an iphone 4. I can receive other pictures from my friends 4s.
Would updating the AP fix this and would doing so effect anything with the network?
Sorry I am a noob.
russ9127 said:
Sorry for the bump of a thread. This is what I get. "One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal".
Sender was using an iphone 4. I can receive other pictures from my friends 4s.
Would updating the AP fix this and would doing so effect anything with the network?
Sorry I am a noob.
Click to expand...
Click to collapse
I've had this same issue when I was sending a picture to a friend with an iPhone 4. That's the message they received when trying to open the MMS.
Related
I have always had mms issues on gingerbread, 90% of the time it will not work. This is not carrier related as i have tried every method and various apns. It must be 2.3.3 related as I have tried a dozen roms as well. Is there a fix for this??
Cheers
Sent from my GT-I9000 using XDA App
what doesn't work. sending or recieving?
Works ok here on optus and JVH custom rom. Seems like theres a bit of delay in recieving them though.
Sending it just keeps trying to send. Receiving seems fine
Sent from my GT-I9000 using XDA App
Correct number entered in MMS settings message centre ???
jje
Normally the best way to get this configured is through requesting the automatic configuration message from the provider via an sms.
madave said:
Normally the best way to get this configured is through requesting the automatic configuration message from the provider via an sms.
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Click to collapse
Not always available, for instance Virgin are unable to send to my SGS, the only thing they recommend is you send one to yourself first.
I have had issues and it took me a while to resolve, it is nearly 99% down to the APN settings you use, my latest GB install stuffed me at first, there were NO APN settings in there !! had me foxed for a while before I remembered and checked.
madave said:
Normally the best way to get this configured is through requesting the automatic configuration message from the provider via an sms.
Click to expand...
Click to collapse
True. Easiest way. But as the above poster said... Not all providers do that.
Almost certainly an apns problem. Use Google to find the right apns for your provider and make sure your mms apns is set properly.
I had a similar problem, fixed it by adding HTTP:// before the URL in the mms apns.
Sent from my GT-I9000 using XDA Premium App
Done all the suggestions above 10 times, tried various apn configurations as well. I really can't fix this fault
My girl friend sent some very raunchy photos while I'm away which i can receive but I can't send any back...
Sent from my GT-I9000 using XDA App
Hi, I have note been able to send any SMS'es for the last 1 or 2 days, neither with the stock app or Go SMS. The only error message I get is a notification "Unable to send message"
I can receive SMS'es, I can call people, I can answer calls, I can use my data... I just can't send SMS'es.
It MIGHT have something to do with me playing around with market enabler (to use all the google services).
Currently running the stable CM 10.1.3
If anyone has any suggestions, then please help me
Did you check your apn
Sent from my GT-N7000 using Tapatalk 2
AndroidSlave said:
Did you check your apn
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Hasn't apn only got to do with mms/internet?
I set my apn settings up again according to this:
Name: Plus
APN: plus
Authentication type: PAP
APN type: default
activated it and nothing changed
On TW Roms there used to be a setting called message center number which if incorrect could cause problems with sending SMS. Cant seem to find that in cm
nokiamodeln91 said:
On TW Roms there used to be a setting called message center number which if incorrect could cause problems with sending SMS. Cant seem to find that in cm
Click to expand...
Click to collapse
Thanks, I tried that but the SMSC settings weren't sticking :/ so I just reflashed with a full wipe, all working now
Thanks for your help
I'm not sure if this is a moto X specific thing, but I've not had this problem on my previous phones.
So I noticed when I send a MMS to a friend (i'm on t-mobile , he's also on t-mobile with an htc one though i'm doubing that matter) he says it will say the image is too big and can't be sent or something like that. or that it can't be received.
I google about this a bit, and i saw a little bit of talk of it being a bug in the phone, and that you can't send MMS when on wifi but it would work when not on wifi (not sure how that makes any sense either). I saw some other posts about how if you send a message attached via gmail THEN send an MMS then MMS would start working , which also makes no sense to me as that seems so unrelated.
So previous to this phone i had a droid razr m (was on verizon before and even unlocked it for t-mobile for a bit) and i remember on that phone, when i sent an mms, sometimes the phone would say somethign like "this image will be resized before sending". the moto X never says that so is that a bug in the moto x? since i know that is an MMS size limit, but this phone never seems to prompt to resize.
anyway has anyone else had this issue?
sleepyguy007 said:
I'm not sure if this is a moto X specific thing, but I've not had this problem on my previous phones.
So I noticed when I send a MMS to a friend (i'm on t-mobile , he's also on t-mobile with an htc one though i'm doubing that matter) he says it will say the image is too big and can't be sent or something like that. or that it can't be received.
I google about this a bit, and i saw a little bit of talk of it being a bug in the phone, and that you can't send MMS when on wifi but it would work when not on wifi (not sure how that makes any sense either). I saw some other posts about how if you send a message attached via gmail THEN send an MMS then MMS would start working , which also makes no sense to me as that seems so unrelated.
So previous to this phone i had a droid razr m (was on verizon before and even unlocked it for t-mobile for a bit) and i remember on that phone, when i sent an mms, sometimes the phone would say somethign like "this image will be resized before sending". the moto X never says that so is that a bug in the moto x? since i know that is an MMS size limit, but this phone never seems to prompt to resize.
anyway has anyone else had this issue?
Click to expand...
Click to collapse
YES, I have the same issue as well! Finally I found someone else that has the same problem as me haha.
When I first got my Moto X it worked just fine but recently I tried sending pictures to friends who also have T-Mobile and they all say that they can't see the picture because it says it is "too big", so along the same lines as the problem that you're having.
I going to call T-Mobile tomorrow and see if its maybe something on their side because when I check the details of the picture/message I sent, the size of the picture is under 1000KB (1000KB = 1MB which is the limit for sending MMS through T-Mobile, anything over 1MB gets stopped on their network).
Quick update:
I called T-Mobile an a representative told me that there were two ways of sending an MMS, specifically a picture, with the Moto X:
1. Stock Messaging App > Thread > Attach(Paper Clip icon) > Pictures. Then you select a picture from your gallery
2. Stock Messaging App > Thread > Attach(Paper Clip icon) > Capture Picture.
With the representative on the line, we tried both ways and figured out that option 1. works while 2. does not.
The conclusion that we came to is that if you capture a picture immediately, then it takes a full size picture and DOES NOT re-size it for MMS at all. HOWEVER, if you take a picture beforehand and then add it to a message from the gallery, it DOES re-size it.
I plan to call Motorola tomorrow and tell them about this issue so that hopefully they can either send out a fix or add it to an overall OTA update.
Hopefully I can contribute something to this forum haha :laugh:
poland153 said:
Quick update:
I called T-Mobile an a representative told me that there were two ways of sending an MMS, specifically a picture, with the Moto X:
1. Stock Messaging App > Thread > Attach(Paper Clip icon) > Pictures. Then you select a picture from your gallery
2. Stock Messaging App > Thread > Attach(Paper Clip icon) > Capture Picture.
With the representative on the line, we tried both ways and figured out that option 1. works while 2. does not.
The conclusion that we came to is that if you capture a picture immediately, then it takes a full size picture and DOES NOT re-size it for MMS at all. HOWEVER, if you take a picture beforehand and then add it to a message from the gallery, it DOES re-size it.
I plan to call Motorola tomorrow and tell them about this issue so that hopefully they can either send out a fix or add it to an overall OTA update.
Hopefully I can contribute something to this forum haha :laugh:
Click to expand...
Click to collapse
If I may ask..what r u using to msg? Stock message app.. Or something else?
Slapped my Moto
Same Issue
xpsychox said:
If I may ask..what r u using to msg? Stock message app.. Or something else?
Slapped my Moto
Click to expand...
Click to collapse
Same issue here. I am using the stock messaging app. I am on Verizon and am having trouble sending to T-Mobile. Haven't tried to other Verizon phones yet. I tried it over hangouts and had no issues, but then again Hangouts is using wifi.. Please let me know if you guys figure this one out!
Kusaiashi said:
Same issue here. I am using the stock messaging app. I am on Verizon and am having trouble sending to T-Mobile. Haven't tried to other Verizon phones yet. I tried it over hangouts and had no issues, but then again Hangouts is using wifi.. Please let me know if you guys figure this one out!
Click to expand...
Click to collapse
I use handcent and don't have an issue.. I like the app 1000% better than stock...try it out... See if it ur phone or just the stock app.
Slapped my Moto
xpsychox said:
I use handcent and don't have an issue.. I like the app 1000% better than stock...try it out... See if it ur phone or just the stock app.
Slapped my Moto
Click to expand...
Click to collapse
Eh, I've tried that and GO sms app and multiple other ones back when I had a Samsung Mesmerize. Maybe that's why I grew favor to the stock AOSP app compared to the Samsung and other third party apps. O well.
Quick troubleshooting update: Ever since we got the update to Kit Kat and the introduction of using Hangouts to SMS, I've stayed with the stock app instead of Hangouts just because I like it better. However, I will switch to Hangouts just to see if I can send pictures successfully through that. Crossing my fingers this will work and will report back if anything improves
P.S. sorry for the long absence; I've been busy with school and haven't had time to post
Hey guys, I have come back baring good things.
So I've been using Hangouts for a couple of days and MMS and picture messaging works. I can send a picture to any T-Mobile number and they can download it and view it .
The only problem that I have experienced is that sometimes I get double-texts from a friend (but that can just be due to a faulty BlackBerry ;P).
Looks like Hangouts is the way to go for now
poland153 said:
Hey guys, I have come back baring good things.
So I've been using Hangouts for a couple of days and MMS and picture messaging works. I can send a picture to any T-Mobile number and they can download it and view it .
The only problem that I have experienced is that sometimes I get double-texts from a friend (but that can just be due to a faulty BlackBerry ;P).
Looks like Hangouts is the way to go for now
Click to expand...
Click to collapse
I've read the same issue in another thread. and the 2 fixes you mentioned came up:
1. people saying using hangouts fixes the issue
2. People saying attaching to MMS works and capturing a photo doesn't.
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
Mitalis said:
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
same issue in Hangouts running the pre-installed and latest version. Also you need evidence to back that up if it's really a known bug and not a rumor.
Mitalis said:
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
If that is so, it would make sense and would make me mad at Google
---------- Post added at 09:55 PM ---------- Previous post was at 09:46 PM ----------
Just a quick update:
I've been using Hangouts for a quite a while now and have not had a problem since. I have nothing against Hangouts but I would like to have a dedicated MMS/SMS application because I don't really want Hangouts to be checking for messages ever so often.
I have unlimited MMS/SMS and no unlimited data anyways
This is my wife's new X. She wanted a freaking Iphone but I talked her into this. Just some color here.
She now has a notification in the tool bar that reads "messages unable to send." If you pull it down, it brings you to the general text app. There is nothing that tells her WHAT messages didn't send. It's driving her crazy. Even to the point of her going to Verizon (which she despises) who were, of course, zero help. Made her delete all her texts and it's still happening. All her texts read as sent and if you exit the text app, the notification goes away for a few seconds then reappears.
Need to know if any of you guys have an idea of why this is happening and if so, how to stop it.
She'll turn that thing into an iphone by the end of the week if I can't figure it out.
Thanks gang.
Does she have an active mobile data connection? I think she needs that to text on Verizon, wifi may not be sufficient.
Groid said:
Does she have an active mobile data connection? I think she needs that to text on Verizon, wifi may not be sufficient.
Click to expand...
Click to collapse
Yeah. data is up and running.
Groid said:
Does she have an active mobile data connection? I think she needs that to text on Verizon, wifi may not be sufficient.
Click to expand...
Click to collapse
Anyone else have a guess? It's driving her nuts.
Are her messages actually being sent and received?
Remove her sim and reinsert.
Google the Verizon APN settings and confirm they are correct in network settings.
Try a different texting app. I'd recommend Textra or hangouts.
If none of that works reply here I'm sure there will be more help incoming.
I sometimes have this problem when sending pictures to iPhones, it will constantly fail to send. Rebooting usually solves it
Sent from my XT1060 using XDA Premium 4 mobile app
Have you tried Settings > Apps > swipe R to L to get to All > Messaging > Force stop > Clear cache > Clear data. Restart and try another message. Or as others have suggested, try another messaging app. I really like 8SMS and have set that as my default messaging app and set Active Notifications to show 8SMS notifications by default.
Switched to Chomp SMS and it's fine.
Thanks all.
redddog said:
Switched to Chomp SMS and it's fine.
Thanks all.
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Click to collapse
I had the same problem before the 4.4.3 update. It was picture mail that wouldn't send. Our APNs have a dedicated MMS APN that needed to be configured for my mvno . once I configured the APN I rebooted and it sent whatever picture mail I had been trying to send out.
Sent from my XT1053 using XDA Premium 4 mobile app
marnold425 said:
I had the same problem before the 4.4.3 update. It was picture mail that wouldn't send. Our APNs have a dedicated MMS APN that needed to be configured for my mvno . once I configured the APN I rebooted and it sent whatever picture mail I had been trying to send out.
Sent from my XT1053 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
A lot of people actually seem to be having trouble with SMS after the 4.4.3 update. It generally seems to be because they've disabled the app "messaging" and for whatever reason, they can't reenable it after the update.
It doesn't make much sense though, because texting apps can't rout messages through other apps anymore.
thebeastglasser said:
A lot of people actually seem to be having trouble with SMS after the 4.4.3 update. It generally seems to be because they've disabled the app "messaging" and for whatever reason, they can't reenable it after the update.
It doesn't make much sense though, because texting apps can't rout messages
I had the problem before the update and after I updated it was already fixed but it was because my service provider and I figured it out before the update
Sent from my XT1053 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'd been getting the unsent SMS every couple days on 4.4.2. I used 'Permission Friendly Apps' to find what had 'Send SMS' permissions. I don't use Skype from my phone, so I uninstalled it. I also disabled SMS and turned off the 'Improve Hangouts' option in Hangouts. After about a week, still no mysterious empty message.
It's not proof any of that fixes anything, but may be worth a try?
Sent from my XT1053 using XDA Free mobile app
I would love to keep using Textra as my default message app, but it cannot send Live Messages on my Note 8 (AT&T). It errors out all the time. So I tried to change the MMS setting from "system" to "legacy" as some people have suggested. It also errors out while sending Live Messages.
So I switched back to the default message app, and it worked really quickly.
Does anyone have this issue with Textra sending Live Messages? Any more suggestions?
Thanks.
Gifs, live messages work just fine on T-Mobile. Its a carrier issue.
Reach out to your carrier and express your concerns.
Google messenger can receive gifs just fine, but may not work to send them.
de2000 said:
I would love to keep using Textra as my default message app, but it cannot send Live Messages on my Note 8 (AT&T). It errors out all the time. So I tried to change the MMS setting from "system" to "legacy" as some people have suggested. It also errors out while sending Live Messages.
So I switched back to the default message app, and it worked really quickly.
Does anyone have this issue with Textra sending Live Messages? Any more suggestions?
Thanks.
Click to expand...
Click to collapse
I have had the same problem with Textra. It is a file size issue that I havent been able to figure out. It will send a regular live message (smaller) but wont send one with the popping, glowing words as they are bigger in size. I have tried switching the carrier limit, but that didnt work. As with you when I switch to the Samsung messaging app it sends fine.
Thanks for the replies.
Can't reach out to the carrier since the default app works fine.
But, as you all know that Textra is way better than the default app in every other way. So, it would be nice to have it working. I've submitted a help request to Textra, but I thought that I'd get help here faster, if there is one...
The carrier is the reason these MMS type messages work or not. They have to have the infrastructure in place to allow MMS (aka live messages AKA gifs AKA video messages )
T-Mobile have the backend to send and receive these types of messages. Other carriers dont yet have this functionality (or its not yet "turned on") which is why some people can send receive these and others can't.
I've had the problem with my unlocked Note 8 on Verizon. I can only get GIFs to work receiving (sending was always fine) by loading either Verizon's terrible Messages+ app, or using Textra and setting the MSS > MSS Behavior to Legacy, then rebooting. Called Samsung, they said it's a Verizon issue; called Verizon, they said they don't have any information on the Note 8's messaging to help with a fix. I call shenanigans, since Verizon needs to test a device before they allow it out into the wild on their network, but maybe that's just me being crazy.
So I observed something today on this issue. When I used the default app to send a live message, it compresses the crap out of it, and also reduced the background pixel dimension (original is 600X600, the sent version was 300X300). I also found that AT&T allows up to 1MB of MMS per send. So I checked the original file, and the size is about 5.7MB. I checked the one that was sent out by the default app, and it is at 326KB. That is a damn big difference!
From this, I am thinking that Textra's compression capability might not be as fast or good as the default app for this to work.
As a loyal Textra enthusiast, I would love answers too. Maybe Textra needs work on their end? Let's contact the developer.
Textra does not compress the live message like it can with other MMS pics. The standard app as stated above does compress heavily.
EE in the UK has a limit of either 100kb or 300kb (my MMS messages only send to 100kb!) therefore textra must do some compression but clearly it can't to the live messages.
So my take on this is Textra won't currently work unless they put in a fix to allow Live messages.
I've now switched to the samsung messaging app for the time being.
---------- Post added at 01:33 PM ---------- Previous post was at 01:32 PM ----------
PsiPhiDan said:
As a loyal Textra enthusiast, I would love answers too. Maybe Textra needs work on their end? Let's contact the developer.
Click to expand...
Click to collapse
yup thats my take on the issue - its a textra problem
Hi Guys, I filed an issue with Textra. A member of their team contacted me and said that they will look into this next week.
I went into settings, MMS, and changed the file to carrier has no limit. Live messages send fine. On TMO.
Oyeve said:
I went into settings, MMS, and changed the file to carrier has no limit. Live messages send fine. On TMO.
Click to expand...
Click to collapse
When you say that you changed the file to Carrier, what setting are you talking about? I dont have a setting in MMS called file.
Beianrui said:
When you say that you changed the file to Carrier, what setting are you talking about? I dont have a setting in MMS called file.
Click to expand...
Click to collapse
I meant "file size".
Oyeve said:
I meant "file size".
Click to expand...
Click to collapse
Gotcha!
I have tried playing with the file size on mine and even tried playing with the System and Legacy options along with the APN settings and it will just not send. Works just fine with the default messaging application but not with Textra.
I hate it too, I would so much rather use Textra.
Just wondering what phone company is everyone using that is having issues? Mine is AT&T
Mine is AT&T.
Their help website says that the MMS limit is 1MB, so that is where I have set mine.
I have managed to send one live message through Textra, but it was a super simple thing. Size must have been really small. Anyway, the app team will look at this next week.
Google's Messages app won't send Live Messages either. Am on T-Mobile.
Any updates from the devs?
Oyeve said:
I went into settings, MMS, and changed the file to carrier has no limit. Live messages send fine. On TMO.
Click to expand...
Click to collapse
This worked perfectly for me, problem solved. Thanks man.
For those on TMO and using Textra, I've changed my MMS setting to no limit as well as to Legacy but Live Messages still not working. If I send Live Messages through Textra it appears to send but recipients still aren't receiving. I've tested with a few co-workers. So those of you on TMO that says it's working have you confirmed that they are actually being "received"?
---------- Post added at 12:54 PM ---------- Previous post was at 12:53 PM ----------
djlee0314 said:
For those on TMO and using Textra, I've changed my MMS setting to no limit as well as to Legacy but Live Messages still not working. If I send Live Messages through Textra it appears to send but recipients still aren't receiving. I've tested with a few co-workers. So those of you on TMO that says it's working have you confirmed that they are actually being "received"?
Click to expand...
Click to collapse
I also forgot to mentioned that I've changed the Live Message to "standard" as well
I can send MMS messages on AT&T. Is there any fix?